Tullamore Court Hotel Guest Directory

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Welcome Guest Directory


Dear Guest, On behalf of all of the team, we would like to warmly welcome you to the Tullamore Court Hotel. We are delighted that you have chosen us for your stay. We want you to enjoy high levels of service, comfort and hospitality during your stay. With this in mind, we have complied this guest directory of services and facilities available to you. If we can do anything to make your stay more comfortable and enjoyable, please do not hesitate to contact our Guest Experience Manager, Maree O'Brien, by dialling 617 from your room phone. Yours faithfully,

Philip O'Brien General Manager

Maree O'Brien Guest Experience Manager

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


TELEPHONE DIRECTORY Reception

Dial 400

Guest Experience Manager

Dial 617

Reservations

Dial 691

Room Service

Dial 362

The Court Bar & Restaurant

Dial 362

The Brasserie

Dial 417

Housekeeping

Dial 400

The Spa

Dial 670

The Fitness Club

Dial 669

5MILE COFFEE BAR Our 5 Mile Coffee Bar features a delicious range of artisan sandwiches, salads, fruit pots, cakes and delicacies, as well as a range of healthy options. All are available as a ‘grab and go’ or ‘dine in’ option. Our 5Mile Coffee Bar is open 8AM to 2PM, Monday to Friday and 8AM to 4:30PM on Saturday and Sunday.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


ACCIDENTS In the event of an accident, contact Reception immediately by dialling 400.

BREAKFAST Breakfast is served in The Brasserie from 7:00AM to 10:00AM Monday to Friday, and from 7:00AM to 10:30AM Saturday and Sunday. For the early risers we have a special grab and go offer! Enjoy a delicious croissant paired with a cup of our 5Mile Coffee for just €6. This offer is available before 8am at the breakfast outlet and after 8am from the Coffee Bar.

CAR RENTAL AND TAXI Should you require a taxi or car rental during your stay, please contact Reception by dialling 400 who will be delighted to make the necessary arrangements.

CHECK IN AND CHECK OUT Check in is available from 4:00PM onwards. Check out time is at 12:00PM noon. A late check out can be arranged subject to availability for a fee of €20. If you wish to arrange a late check out, please contact Reception on 400.

DOCTOR AND HOSPITAL Contact Reception by dialling 400 for further information. For out of hours non life-threatening medical assistance, please contact MIDOC, the GP Out of Hours service, on 1800 302 702. The Midland Regional Hospital, Tullamore can be contacted on 057 93 21501.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


DUTY MANAGER A manager is on duty 24 hours, 7 days a week. If you wish to speak with any member of our management team, please contact Reception on 400.

EMERGENCY CONTACTS Should you need emergency assistance, please immediately dial '9999' or '9112' from your room phone, or '999' or '112' from a non-hotel phone.

FIRE SAFETY Please familiarise yourself with the floor plan routes which are located at the back of the door of your room, which clearly outline all emergency escapes routes from your bedroom. Should you discover a fire, please sound the alarms by using a break glass point in your corridor, or immediately dial 400 to raise the alarm. A continuous sound alarm will indicate the necessity to evacuate the premises, please proceed to the fire Assembly Point through the nearest fire exit. In the event of this alarm sounding, do not use the lifts.

FIRST AID A First Aid kit is available from Reception.

HAIR DRYER For your convenience, a hair dryer is located in the top drawer of the dressing table.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


HOUSEKEEPING Should you need to contact Housekeeping, please contact Reception on 400 who will be happy to contact them on your behalf.

INTERNET CONNECTION High Speed Wi-Fi is provided, complimentary to guests, throughout the hotel - including bedrooms. Please follow the steps below to get connected: Enable Wi-Fi on the device you wish to use. Search for 'Tullamore Guest'. There is no password required. Click Connect. A login screen will appear. Enter your email address, full name and agree to the Wi-Fi Terms and Conditions. You are now connected. If you require any assistance with the internet connection, please dial Reception on 400 for assistance.

IRONING An iron and ironing board are situated in your wardrobe, for your convenience.

KEY CARD Should you require any assistance with your room key card, please contact Reception by calling to the desk or dialling 400 on your room phone.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


LAUNDRY AND DRY CLEANING A laundry and dry cleaning service is provided at an additional cost. Please contact Reception on 400 for further information.

LOCAL ATTRACTIONS AND GOODS Our Guest Experience Manager, Maree O'Brien, is on hand to help you with her wealth of local knowledge. A visit to her GEM desk near the entrance is a must to avail of all Offaly has to offer. A few of her recommendations are: Tullamore D.E.W. Distillery Experience a day like no other as you’re taken ‘behind the scenes’ of the Tullamore D.E.W. state-of-the-art Distillery. Explore the home of Tullamore D.E.W. from distillation to maturation while meeting some of the characters who work on-site every day. Grand Canal Greenway Covering a distance of 132km and running all the way to Shannon Harbour, there is no better way to explore Offaly than the Grand Canal Greenway. Why not avail of our complimentary adult bikes available at Reception and go for a beautiful cycle you'll be sure to remember. Clonmacnoise Monastic Site Clonmacnoise is one of the most famous monastic sites in Ireland. Located along the River Shannon, Clonmacnoise was founded by Saint Ciaran in the mid-sixth century where it became a great centre of religion and learning, visited by scholars from all over the world.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


LOCAL ATTRACTIONS AND GOODS Birr Castle Demense The award-winning Birr Castle Demense is both rich in amazing feats of science and engineering as well as rare trees and flowers, wonderful wildlife, and walks along peaceful rivers and the lake. It is also home to an engineering marvel, The Great Telescope, which was the largest telescope in the world for 70 years from when it was built in 1845. Farmers Market The Farmers Market, in Kilcruttin - just a short 5 minute walk from the hotel, is held weekly on a Saturday and provides a wide range of local, natural, organic produce. Duffy & Scott Just next door from the Market, Duffy & Scott - Ireland’s leading privately owned candle company - provides a selection of handmade candles made here in Tullamore for all occasions. Boora Baine Farming since 1968, Boora Baine Milk Company provides fresh, gently pasteurised, non homogenised, milk in reusable glass bottles, conveniently located just a quick 15 minute drive from the hotel. Ballycommon Bake House Open Wednesday to Sunday 10AM to 4PM, winners of Bakery of The Year year 2022 & 2023, the 'hidden gem' in the heart of the Midlands located just on the banks of the Grand Canal, the Ballycommon Bake House serves light lunch options, scrumptious homebaked treats and a barista coffees.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


LOST PROPERTY Please contact Reception on 400 for any lost item(s).

MAPS AND TOURISM Our Guest Experience Manager is here to help you plan visits to local attractions during your stay with us here in Tullamore. Visit the GEM desk near Reception for further information, or just dial 617 from your room phone.

NOISE For the comfort and convenience of all guests, we ask that guests be respectful of their neighbours and keep noise at a minimum during the hotel's Quiet Hours of 10:30PM to 7AM to allow fellow guests to enjoy a restful sleep. For Guests who may be noise sensitive, we have complimentary Tullamore Court Hotel Sleep Sets available on request from Reception.

PARKING The Tullamore Court Hotel offers extensive complimentary car parking facilities to guests, with over 500 car parking spaces.

PETS Unfortunately, with the exception of Guide Dogs, pets are not permitted in any areas of the hotel.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


PHARMACY Rose Finlay's Totalhealth Pharmacy, located in Main Street, is just a short walk from the hotel, and is available for any pharmacy requirements you may have during your stay in Tullamore. Opening Hours: Monday to Saturday: 9:30AM to 6:00PM Sunday: Closed Phone: (057) 93 60324 | Website: rosefinlay.ie Should you require a pharmacy on a Sunday, Boots Tullamore (057 93 27883) on Church Street are open 12:00PM to 6:00PM.

PUBLIC TRANSPORT There is ample public transport in Tullamore, including a busy train station and plenty of bus services. For more information, please contact Reception on 400 who will be happy to provide you with further information.

RESERVATIONS We sincerely hope to see you back at the Tullamore Court Hotel. If you wish to make a reservation for the future, please contact Reservations on 691 who will be delighted to assist you.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


SAFETY DEPOSIT BOX To assist with the security of your valuables, safety deposit boxes are located in the wardrobe of your room. You will find the instructions are located next to or inside the safe. Any money or valuables left in your room is your responsibility alone, the hotel cannot accept any liability.

SMOKING Smoking is banned fully on the hotel’s premises, including rooms, the restaurant, bar and fitness area. All rooms are strictly non-smoking. If smoking is detected in your room, the hotel will issue a levy, and retains the right to request that guests vacate their rooms for repeat offenses. However, you are free to smoke outside the premises with designated smoking areas.

SOCKETS For your convenience, extra sockets are standard in all rooms and are located on the bottom shelf of the bedside locker and over the dressing table. If you require additional sockets, please contact Reception for assistance.

SPECIAL DIETS If you have any dietary requirements, please inform our Reception and Food and Beverage teams and we will be delighted to cater to same.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


SUSTAINABILITY At the Tullamore Court Hotel, sustainability is at our core. Recognised as the Best Sustainable Hotel in the Midlands 103 Hospitality Awards and awarded the Eco-Label by Green Hospitality, we're dedicated to positive change. From our iNUA 'Clean the Planet, not my Room' initiative to electric car chargers, sustainability is at the foref

TELEPHONE CALL CHARGES To find an available line, dial '9' followed by your preferred number. For information regarding charges, please consult Reception on 400 prior to making your call who will be happy to advise.

TELEVISION We are delighted to provide you with a selection of main television channels on the TV in your room. Please refer to the channel list on your TV for the full selection of channels offered. We do not offer pay TV or streaming, however you are most welcome to use your own streaming stick and connect it to our complimentary guest Wi-Fi. If you experience any difficulties with your television during your stay, please contact Reception on 400 who will be happy to assist you.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


THE COURT BAR & RESTAURANT The Court Bar & Restaurant truly is the focal point of the Tullamore Court Hotel and rightly so. Here you can enjoy fantastic food, great drinks, memorable music sessions and that uniquely Irish atmosphere of fun and friendliness. There's always something happening in the spacious, comfortable and busy Court Bar & Restaurant. The Court Bar & Restaurant is open Sunday to Thursday, 12:00PM to 8:45PM and Friday and Saturday from 12:00PM to 9:30PM, with live music sure to delight each Friday and Saturday from 10:00PM until late. Our delicious carvery is open from 12:00PM to 2:30PM Monday to Saturday, and 12:00PM to 6:00PM on Sundays. A reservation is recommended on tch.shorturl.ie/DineAtTheCourt.

THE SPA Here at the Tullamore Court Hotel, there is nothing more enjoyable than slipping into a world of indulgent escapism at The Spa. You can select from a wide range of beauty treatments, special offers, as well as award-winning experiences and massages by our spa partners Kerstin Florian, GROUND Wellbeing, and OTO, the world’s first sensory CBDinfused massage experiences. The Spa is open 6 days a week, 10AM to 8PM Thursdays and 10PM to 6PM Monday, Wednesday, Friday, Saturday and Sunday. For more information on our treatments, contact The Spa team on 670, or visit the Spa website at tch.shorturl.ie/TheSpa.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


THE FITNESS CLUB Awarded the prestigious Ireland Active Award for safety, hygiene and customer engagement every single year since 2001, The Fitness Club at Tullamore Court Hotel is one of the top fitness clubs in the Midlands. Open seven days a week and free for all hotel residents, you can enjoy full use of its 20-metre heated indoor pool and its jacuzzi, sauna and steam room. You also get full access to our fully equipped fitness gym. Packed with premium equipment, one of Tullamore’s leading gyms is a great place to unwind while you’re here in the hotel. Opening Hours

Children's Hours

Monday-Friday: 7:00AM - 9:30PM Saturday and Sunday: 8:30AM - 9:30PM Bank Holidays: 8:30AM - 9:30PM

Monday-Friday: 7:00AM - 7:00PM Saturday and Sunday: 8:00AM - 7:00PM Bank Holidays: 8:00AM - 7:00PM

Last swim 45 minutes before closing. All facilities are to be vacated 15 minutes before closing. Hats must always be worn in the pool - available for €3 at The Fitness Club if you forgot yours at home! From 7PM onwards, all facilities are over 18's only. The gym is for the use of 16's and over only from 7AM to 7PM, thereafter the over 18's policy applies.

For children’s use of the pool, please read our Child Admission Policy at Reception prior to your visit.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


TOWELS AND TOILETRIES Should you require extra towels or toiletries, please contact Reception on 400 and a member of our team will be happy to deliver them directly to your room.

VENDING MACHINE Vending machines containing snacks and cold beverages are located on the ground floor, near the Fitness Club Reception area, and on the 2nd floor directly opposite the lifts.

WAKE-UP CALL To arrange a wake-up call, please contact our Reception team who will be happy to schedule one for you.

T: (057) 93 46666 | E: info@tullamorecourthotel.ie | W: www.tullamorecourthotel.ie


Enjoy Your Stay


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