Interparking Activity Report 2016

TOGETHER FOR SMART MOBILITY ACTIVITY REPORT 2016

PROFILE

OUR PRINCIPAL RESOURCE: THE CITY INTERPARKING IS ONE OF THE LEADING CAR PARK OPERATORS IN EUROPE. During our 59 years in the major European cities, we have been able to win the trust of our customers.

Our strategy, which applies as much to urban planning as to the management of our car park network, is based on three central elements: continuous improvement of the quality of our services; an innovative range of mobility solutions to address the challenges of cities; a responsible policy, which protects the environment.

This approach has enabled the Interparking Group to continue its development and gives it, today, a strong presence in nine European countries: Austria, Belgium, France, Germany, Italy, the Netherlands, Poland, Romania and Spain. We are thus able to offer our customers 782 car parks, representing a total of 355,839 parking spaces across the continent.

The Interparking Group reports sustained growth, with a turnover of more than 410 million euro in 2016 and an economic EBITDA of 126.4 million euro (consolidated EBITDA 122 million euro).

Interparking – a member of the European Parking Association and the Fédération Belge du Stationnement [Belgian Parking Federation] – has obtained 175 European Standard Parking Awards in recognition of the excellence of its products and services. These certifications are a guarantee for our customers of our expertise in car parks.

OUR MISSION: IMPROVING THE QUALITY OF LIFE IN OUR CITIES

AT INTERPARKING, WE ARE COMMITTED TO IMPROVING MOBILITY AND EASING CONGESTION IN THE EUROPEAN CITIES IN WHICH WE ARE PRESENT. OUR CUSTOMER-FOCUSED APPROACH GOES FAR BEYOND SIMPLY OFFERING HIGH-END PARKING SPACES. OUR COMPREHENSIVE SERVICES ALSO INCLUDE:

car parks that are incorporated into very heart of the public transport networks; innovative, secure solutions for cyclists; flexible payment methods adapted to the different needs of the users; cutting-edge technology to facilitate guidance in our car parks; services adapted to lower emission and electric vehicles; a warm welcome which emphasises human contact; pricing adapted to the level of service; etc.

MEETING THE ENVIRONMENTAL CHALLENGES In addition, Interparking aims to position itself as a model company in terms of environmental challenges. We are investing in a number of environmentallyfriendly initiatives: charging points, sharing of electric vehicles, equipping our car parks with energy-efficient (LED) technologies, reduced rates for low-emission vehicles, etc. Our activities are also certified as “CO2 neutral” in all of the 9 countries in which we are present.

BEING ATTUNED TO OUR BUSINESS ENVIRONMENT Whether it is with our institutional customers, the daily road users, the public authorities or the local residents, our approach is based on a policy of constant dialogue with our stakeholders. As a result of listening, sharing and discussing, we are able to keep abreast of changes in society. That is the only way to stay one step ahead of our competitors while contributing to improve mobility in the major cities.

CONTENTS INTRODUCTION

02 04 05 06

2016 confirms the validity of our strategy The accessibility of urban centres A resolutely European group 2016 events

OUR MOTIVATIONS

10 14 18 22 26

Smarter operations Smarter services Smarter products Smarter partners Smarter future

OUR MANAGEMENT

30 32 34 36 38

Board of Directors and Management Management report Consolidated balance sheet Consolidated profit and loss accounts Appendices to the consolidated accounts

2016 CONFIRMS THE VALIDITY OF OUR STRATEGY ROLAND CRACCO, CEO OF INTERPARKING, REVIEWS THE HIGHLIGHTS OF THE PAST YEAR AND OUTLINES HOW THE GROUP’S STRATEGY HELPED TO TACKLE THE MANY CHALLENGES THAT AROSE DURING 2016.

HOW DO YOU ASSESS THE PAST YEAR? “2016 was not an easy year from an operational point of view. We had to manage the consequences of multiple terrorist attacks in Paris, Brussels, Nice and Berlin, cities in which we are firmly established. In some cases, the attacks even occurred in places directly connected with our facilities. We also had to address problems linked to the pedestrianisation of city centres, the repeated unavailability of the tunnels in Brussels and the closure of the embankment road on the right bank of the Seine in Paris.

2 | INTERPARKING

Despite this extremely difficult context, we not only managed to stay on course but we also achieved all of our objectives.

We were therefore able to absorb the shocks, get through the crises and continue making progress. This trajectory can be explained by our corporate culture which makes supporting our customers a priority. On the ground, this is reflected in the great composure displayed by our teams and also by their professionalism and responsiveness. In the context of the unfortunate terrorist attacks we have been faced with, this challenging situation has demonstrated the validity of our strategy of diversifying risks and concentrating our activities in high quality cities.”

INTERPARKING SEEMS TO HAVE FOCUSED AGAIN THIS YEAR ON GAINING A FOOTHOLD IN AREAS OFFERING A HIGH ADDED VALUE FOR MOTORISTS AND GREAT VISIBILITY FOR THE COMPANY. DO YOU INTEND TO PURSUE THIS STRATEGY? “Definitely. Whether it’s acquisitions, new constructions, concessions or refurbishments, we particularly target places where there is a lack of supply and where we can offer innovative solutions.

This is particularly the case with the car park in the Museumkwartier in The Hague, in the historic centre of the city, a short distance from prestigious museums such as the Mauritshuis and less than a hundred metres from the office of the Dutch Prime Minister.

We have also been very active in France: this includes the refurbishment and enlargement of the Marché car park in Fontainebleau, the inauguration of the car park to coincide with the start of

the works of the Musée du Vins et des Civilisations in Bordeaux and the opening of the Les Sablettes car park in Menton, where we have also taken over the management of four other car parks. In Germany, our car park at Jena university hospital has, since its opening in May, obtained the only Gold ESPA certificate awarded this year for the entire country.

In Belgium, we won the concession for the construction of the Grognon car park, in the historic district of the city of Namur.”

WHAT ARE THE PROSPECTS FOR 2017?

“Our plan is to strengthen our position in the countries in which we are already present. In addition, we are giving top priority to accelerating the digitalisation of the services offered to our customers, based on the 3+1 principle: firstly, the possibility of finding a car park, booking

a space and ordering a subscription or a Pcard online; secondly, over the long term, we plan to virtualise the Pcard via a mobile application.

The success of the Pcard also confirms the relevance of choosing intermodality.

The introduction of the red Pcard in partnership with Brussels Airport, but also compatible with the public transport network, is clear proof of this.

2017 will also see a focus on quality.

Today, we have 175 ESPA certifications.

The objective is to certify 185 car parks by the end of the year.

Finally, we are going to do more work in the area of charging points for electric vehicles: by the end of the year, we expect to have installed 2 or 3 charging points per car park.”

IS INTERPARKING’S EXCELLENT PERFORMANCE IN 2016 ALSO REFLECTED IN THE FIGURES? “In 2016, we passed the 112 million customer mark, and we also spent close to 100 million euro on new investments.

We ended the year with a turnover of more than 410 million euro and an economic EBITDA of 126.4 million euro.”

2016 ALSO MARKS A TURNING POINT IN THE HISTORY OF INTERPARKING: THE COMPANY VACATED THE ICONIC PARKING 58 IN BRUSSELS. “That’s right. The move marks a new impetus for the teams, who have reacted with great enthusiasm. For us, it is also a means of reaffirming our conscious decision to remain in the heart of the Capital of Europe. Furthermore, our new headquarters represents an investment of more than 20 million euro, via the acquisition of the rights in rem. We have now brought together our administrative services, our car park school and our technical workshops under one roof.”

Roland Cracco, CEO

ROLAND CRACCO CEO OF INTERPARKING

“WE PARTICULARLY TARGET PLACES WHERE THERE IS A LACK OF SUPPLY AND WHERE WE CAN OFFER INNOVATIVE SOLUTIONS.” 3

THE ACCESSIBILITY OF URBAN CENTRES

To relieve urban traffic pressure, Interparking provides 355,839 spaces across Europe: this is our contribution to improving the quality of life in the city.

CAR PARKS WHICH BRING LIFE TO THE CITY Mobility and accessibility are among the major challenges facing all major European cities today. In some urban areas, 30% of the traffic is composed of motorists looking for a place to park.

Offering parking spaces therefore plays an important role in developing more user-friendly urban areas.

4 | INTERPARKING

When we build our car parks, we work closely with the local public authorities in order to preserve the heritage and the soul of historic cities such as Menton, Bordeaux, Fontainebleau, The Hague, Namur, Rome or Berlin.

To ease congestion in urban areas, we facilitate access to the rail and other public transport services. Many of our car parks are situated in strategic areas, near the main railway stations and the links to the airports.

In this way, we help our customers to reduce their carbon footprint. In our most innovative car parks, we have installed charging points for electric vehicles and we offer a favourable rate for low-emission vehicles.

Our actions are in line with the three pillars of our strategy: the quality of our services, improving mobility in cities and reducing our environmental impact.

A RESOLUTELY EUROPEAN GROUP 782

CAR PARKS IN 9 COUNTRIES

2 318

EMPLOYEES

363 CITIES

GERMANY • 181 cities • 422 car parks • 92 799 spaces off street • 18 826 spaces on street • 66 ESPA certified car parks

POLAND • 8 cities • 12 car parks • 11 023 spaces off street • 1 ESPA certified car park AUSTRIA • 9 cities • 43 car parks • 15 109 spaces off street • 3 ESPA certified car parks

CO2

100%

NETHERLANDS • 34 cities • 121 car parks • 51 172 spaces off street • 26 ESPA certified car parks

CO 2 NEUTRAL IN 9 COUNTRIES

BELGIUM • 11 cities • 67 car parks • 41 941 spaces off street • 35 ESPA certified car parks

FRANCE • 14 cities • 54 car parks • 23 428 spaces off street • 2 964 spaces on street • 16 ESPA certified car parks

SPAIN • 23 cities • 51 car parks • 22 115 spaces off street • 26 ESPA certified car parks

355 839

SPACES 268 515 OFF STREET 87 324 ON STREET

ITALY • 82 cities • 10 car parks • 9 535 spaces off street • 65 534 spaces on street • 2 ESPA certified car parks ROMANIA • 1 city • 2 car parks • 1 393 spaces off street 5

© Servicepool P. Schwaiger/Stephan

2016 EVENTS IN 2016, INTERPARKING ACCELERATED THE PACE OF DIGITALISING ITS SERVICES. THE ACQUISITION POLICY FOCUSED ON HIGH QUALITY CITIES. THIS STRATEGY EARNED INTERPARKING SOME NEW CERTIFICATIONS AND INTERNATIONAL RECOGNITIONS WHEN ALL OUR INSTALLATIONS WERE CERTIFIED “CO2 NEUTRAL”.

GERMANY: A MOBILE APP COMBINING RAIL AND CAR PARKS In Germany, customers from our affiliates Contipark/Bahnpark wishing to park near a station have a simple, quick and practical payment method thanks to the mobile application from DB BahnPark. 127 car parks in the Contipark group are now compatible with this free application. By the end of 2017, 258 car parks in the group should be accessible via this simplified payment method. When they register to the app, customers automatically receive a Pcard. All their transactions within the app are linked to their Pcard account.

127

CAR PARKS COMPATIBLE WITH THE DB BAHNPARK MOBILE APPLICATION 6 | INTERPARKING

MEEUS Rodolphe Laurent (4203) 6012 4320 0012 8346

BELGIUM: THE PCARD+ TURNS RED Following the Brussels attacks in March 2016, the organisation of the traffic at the airport has been totally reassessed for security reasons. Now, drop offs and pick ups can only take place inside the car parks. In order improve the experience for travellers, a free half-hour of parking has been introduced for holders of a Pcard+.

To symbolise the partnership with Brussels Airport, a specific, red Pcard+ has been launched with the airport. Holders of the blue Pcard+ naturally also enjoy the same benefits in the car parks at Brussels Airport.

“INTERPARKING BECOMES THE LEADER IN THE NETHERLANDS FOR CAR PARK SPACES IN THE HEALTHCARE SECTOR.”

NETHERLANDS: INTERPARKING ACQUIRES P&P

SPAIN: A COMPLETE MAKEOVER FOR THE CAR PARK IN JEREZ

On 31 March 2016, Interparking announced the acquisition of the Dutch company Parking & Protection B.V. (P&P). P&P is very active in the construction, management and operation of parking facilities, with a strong presence in the hospital sector and in urban office centres. With this acquisition, Interparking extends its portfolio with 40 additional sites, including 17 in the hospital sector. Interparking thus becomes the leader in the Netherlands for car park spaces in the healthcare sector.

This transaction confirms the growth strategy in the Netherlands.

Here, Interparking now offers 121 car parks with a total of more than 51,172 parking spaces.

Interparking has totally refurbished its Mercado Centre car park in Jerez, in Spain. Situated in the historic centre of the city, this car park endeavours to guarantee optimum comfort: facilitated access for people with reduced mobility, LED lighting, background music, a new video surveillance system, etc. The municipal authorities have highlighted Interparking’s commitment to provide high-quality mobility and accessibility solutions. The icing on the cake: with a rate of 1.40 euro per hour, it is the cheapest car park in the city.

7

15

NEW CAR PARKS IN GERMANY

CO2 CO 2 NEUTRAL CERTIFICATION RENEWAL

ITALY: SHOPPING IN PAVIA MADE EASIER THANKS TO INTERPARKING The acquisition of the company “Nuova Navigliaccio” in Pavia, in Lombardy, allows Interparking to offer motorists direct access to the city’s commercial district. The car park is a short distance from the railway station and bus stations and offers easy access to the office district and the administrative city centre.

8 | INTERPARKING

4

NEW ESPA CERTIFICATIONS IN THE NETHERLANDS

“IN PAVIA, THE LOCATION OF THE CAR PARK OFFERS EASY ACCESS TO THE CITY’S COMMERCIAL DISTRICT.”

GERMANY

SPAIN

NETHERLANDS

Operational achievements 15 new car parks, with a total of 4,907 additional spaces

Operational achievements Complete refurbishment of the Mercado Centre car park in Jerez

Technical achievements New online booking service with a chat window for contacting customer service 127 additional car parks integrated into the DB BahnPark mobile application 16 new charging points for electric vehicles taking the total to 81 charging points 32 new car parks equipped with LED technology (giving a total of 83)

Technical achievements Implementation of LED technology across the entire car park network Centralised management of all the car parks

Operational achievements Acquisition of the company Parking & Protection which is present in 40 sites, including 17 in the hospital sector, making Interparking the leader in that market segment Inauguration of the new car park in the Museumkwartier in The Hague (320 spaces) 8 new car parks, including one in the prestigious WTC district in The Hague (1,000 spaces) Partnership agreement with the Hommerson group for the renovation of a car park in the seaside resort of Scheveningen

Awards and certifications CO2 neutral certification renewal 2 Gold ESPA awards, 3 ESPA awards and 5 IHK awards in Cologne

AUSTRIA Operational achievements 2 new car parks in Bad Ischl and Graz giving a total of 322 new spaces Technical achievements Introduction of the Pcard 3 new charging points for electric vehicles 4 new car parks equipped with LED technology (giving a total of 8) Awards and certifications CO2 neutral certification renewal

BELGIUM Operational achievements 1 new car park: The Discount 2 in Brussels Airport Won the tender for the construction of a new car park in Namur, the Grognon Technical achievements Online presence strengthened: “responsive” website, online subscriptions, etc.

Partnership with Brussels Airport for the launch of a red Pcard+ Relocation of the head office and remaining in the heart of Brussels Awards and certifications CO2 neutral certification renewal

Awards and certifications CO2 neutral certification renewal

FRANCE Operational achievements 4 new car parks (1,315 new spaces) Extension of the Marché car park in Fontainebleau Technical achievements Online booking now available in nearly all the car parks Continued rollout of LED lighting in 7 new car parks.

Installation of tag payment technology (Liber-t) and contactless payment Awards and certifications CO2 neutral certification renewal

ITALY Operational achievements Acquisition of a new car park in Pavia Technical achievements Agreement signed with Tesla for the installation of charging points for electric vehicles Installation of a new automatic payment system in Milan V Alpini Awards and certifications CO2 neutral certification renewal

Technical achievements Improvement of the functionality and ergonomics of the commercial website Online implementation of an entire site dedicated to the Museumkwartier car park, in The Hague Development of the Park & Bike service in Amsterdam Launch of the Switchpark mobile application following the acquisition of the company Parking & Protection Implementation of a vehicle tracking service using numberplate recognition in Vredenburg Awards and certifications 4 new ESPA certifications CO2 neutral certification renewal ISO 14001 and ISO 9001 certification renewal

POLAND Operational achievements 1 new car park (Lublin) Technical achievements Launch of the online booking service for Gdansk airport New platform for online complaints management Distinctions et certifications CO2 neutral certification renewal First ESPA certification for Interparking in Poland

ROMANIA Awards and certifications CO2 neutral certification renewal

9

“OUR CUSTOMERS DEMAND AN IMPECCABLE LEVEL OF SERVICE. THEY EXPECT US TO DEMONSTRATE RESPECT, ATTENTIVENESS AND EMPATHY. WE MUST BE ABLE TO ANSWER ALL THEIR QUESTIONS IN DETAIL. THIS MEANS, FOR INSTANCE, THAT IF AN ELDERLY PERSON IS UNABLE TO FIND THEIR VEHICLE, OUR EMPLOYEES WILL HELP THE PERSON TO FIND THEIR CAR BACK. MORE RECENTLY, WE HAVE NOTICED A GREATER NEED IN TERMS OF SECURITY: CUSTOMERS WANT TO BE REASSURED AND AN INCREASINGLY VISIBLE PRESENCE IN OUR CAR PARKS.”

BASIKILA TSHIBAMBA PARKING MANAGER – GRAND PLACE BRUSSELS CAR PARK

10 | INTERPARKING

SMARTER OPERATIONS

EXCELLENCE IN EACH OF OUR SOLUTIONS

Accessibility, mobility and security are the primary concerns of motorists and the public authorities. Smoother journeys require exemplary parking infrastructures offering intuitive, reliable services. This is a challenge to which Interparking has to respond with effective solutions.

Interparking is continually investing in order to improve the efficiency of its operations.

In this way, innovation is placed directly at the service of the customer. Remaining leader in terms of the quality of our services is the only way we can maintain the trust that our customers place in us every day.

car park

229

B45FR2

payment AUTOMATIC NUMBER PLATE RECOGNITION

CAR PARKS EQUIPPED WITH LED LIGHTING

SCHOOL

175

ESPA (EUROPEAN STANDARD PARKING AWARDS) CERTIFICATES 11

175 OF THE GROUP’S CAR PARKS WERE CERTIFIED WITH A EUROPEAN STANDARD PARKING AWARD (ESPA).

THE HAGUE AND JEREZ: MODELS OF THEIR KIND In November 2016, Interparking inaugurated its totally refurbished Mercado Centro car park in the city of Jerez in Spain. Visitors now have a latest-generation lift and additional automatic payment terminals. Every effort has been made to guarantee optimum comfort: facilitated access for people with reduced mobility, LED lighting, background music, a new video surveillance system, etc. The municipal authorities have also highlighted Interparking’s commitment to provide high-quality mobility and accessibility solutions.

12 | INTERPARKING

“ACCESSIBILITY, MOBILITY AND SECURITY ARE THE PRIMARY CONCERNS. SMOOTHER JOURNEYS REQUIRE EXEMPLARY PARKING INFRASTRUCTURES.”

In The Hague, the Museumkwartier is located right in the heart of a highclass, historic district, which is itself situated between the museums, the shops and the home of the Dutch government.

An ultra-modern car park, constructed entirely underground, it offers the latest equipment incorporating, in particular, automatic numberplate recognition, QR code technology and LED lighting.

ACQUISITION OF PARKING & PROTECTION BV IN THE NETHERLANDS On 31 March 2016, Interparking formalised the acquisition of the Dutch company Parking & Protection B.V. (P&P). This company is very active in the construction, management and operation of parking facilities, with a strong presence in the hospital sector and in urban office centres.

Through this transaction, Interparking has established its presence in 40 additional

sites, including 17 in the hospital sector.

This acquisition makes Interparking the leader in the Netherlands for parking spaces in the healthcare sector and the second biggest parking operator in the country.

CERTIFICATIONS: A GUARANTEE OF QUALITY The professionals in the sector are best placed to judge the quality of our services and infrastructures. Their opinions, along with those of our customers, are ultimately the only ones that really matter.

On 31 December 2016, 175 car parks in the group were certified with a European Standard Parking Award (ESPA). The new car parks that received awards this year include the Hala Stulecia car park in Wroclaw – the first ESPA certification for Interparking in Poland. Interparking also received 4 new certifications in

the ­Netherlands and 5 in Germany, including 2 Gold awards.

The ESPA certification indicates to users that they are entering a car park which meets some very demanding standards set by the European Parking Association in relation to comfort, security and quality of service.

Furthermore, every 3 years, the Cologne Chamber of Commerce and Industry assesses all the car parks located in the territory of the municipality. The analysis focuses on criteria covering quality of service, accessibility, security, lighting, etc.

No fewer than Interparking 5 car parks received certification in this way.

Similarly, Interparking obtained ISO certification for quality management and environmental management in Spain, Italy and the Netherlands.

In 2016, Interparking maintained its CO2 neutral certification in all the countries in which the group is active.

“THE FEELING OF SECURITY IS AN ESSENTIAL FACTOR IN OUR USERS’ SATISFACTION.”

AN ONGOING TRAINING EFFORT

THE INTERPARKING EXPERIENCE

To maintain an optimum level of quality, Interparking spares no expense and offers its employees advanced training.

These courses not only develop their skills but also help them to respond more effectively to the changing requirements of the cities of the future.

When it comes to our customers’ comfort, nothing is left to chance. Thus, smart LED lighting not only allows us to reduce our energy consumption. This technology also, and in particular, creates a feeling of security which is an essential factor in our users’ satisfaction. Interparking is also investing

in more efficient ventilation systems, which adapt automatically to the level of CO detected in the car parks. We are also gradually equipping our facilities with newgeneration lifts, fitted with large windows.

In addition, motorists can save valuable time thanks to the online booking systems.

13

“WE CHOSE TO WORK WITH INTERPARKING AS PART OF OUR MOBILITY POLICY. THE MAIN ATTRACTION IS THE DIRECT LINK BETWEEN THE CAR PARKS AND THE MULTIMODAL HUBS: OUR CONSULTANTS CAN THEREFORE ACCESS THE PUBLIC TRANSPORT NETWORK DIRECTLY. INTERPARKING IS ALSO PRESENT IN THE MAJOR CITIES IN WHICH OUR CUSTOMERS ARE SITUATED AND THE PCARD OFFERS THE ADVANTAGE OF SIMPLIFYING OUR ACCOUNTING MANAGEMENT.”

ISABELLE VANDERKELEN SENIOR DIRECTOR, FINANCIAL ADVISORY SERVICES REAL ESTATE DELOITTE CONSULTING

14 | INTERPARKING

SMARTER SERVICES

PERFORMANCE BENEFITS OUR CUSTOMERS

Thanks to an ongoing dialogue with our customers, we are able to offer increasingly efficient services.

Listening, sharing, discussing, exchanging... are all pillars of our approach.

Consequently, we can remain alert to the changing expectations of our users in order to anticipate them more effectively.

online BOOKING PLATFORM

543

CAR PARKS WITH 24/7 ASSISTANCE

1.8 million services 28 741 CALLS TO THE CONTROL ROOM ANNUALLY

A WIDE RANGE OF SERVICES OFFERED

FOLLOWERS ON OUR FACEBOOK ACCOUNTS 15

“FACEBOOK, TWITTER, NEWSLETTERS INTERPARKING USES VARIOUS CHANNELS AS A TOOL FOR DIALOGUE WITH ITS CUSTOMERS.”

The closure of certain tunnels in Brussels, whose state of disrepair was threatening the safety of motorists, added to the difficulties in this already turbulent context.

Nevertheless, Interparking managed to stay on course by increasing its communication efforts with its customers.

SOCIAL MEDIA HUMAN CONTACT Human contact remains the only guarantee of a permanent feeling of security. That is why Interparking has staff in its car parks and control rooms who are available 24/7, 7 days a week, to assist our customers remotely. They can talk to one of our employees, no matter how small their request. If necessary, mobile teams are ready to intervene. To date, 543 car parks are linked to a control room in Belgium, Spain, Germany, the Netherlands, Austria, Italy and France.

From the control room, our employees maintain permanent visual contact with the situation in our car parks. They also remotely control the opening and closing of the entry doors.

16 | INTERPARKING

2016: A PARTICULARLY CHALLENGING YEAR 2015 had already been particularly tense, with the Paris attacks and the “lockdown” decreed in Brussels. Unfortunately, 2016 was no more peaceful, as demonstrated by the attacks that hit Brussels Airport, the Brussels Metro, Nice and Berlin. These tragic events took place in areas directly connected with our facilities.

On the very day of the attacks, our teams provided whatever support was necessary to the people at the scene. Interparking then worked actively with the authorities and the airport management to implement alternative solutions in order to guarantee a quality service to travellers under optimum security conditions. The discussions ended notably with the launch of a red Pcard+, distributed in partnership with Brussels Airport. Like its cousin, the blue Pcard+, it gives an entitlement to 30 minutes of free parking in the car parks situated opposite the airport terminals.

Furthermore, throughout Brussels, particular emphasis has been placed on dialogue with customers and customer security. More rounds are being carried out by dog-handlers. The Human Resources department has also provided psychological monitoring for employees wanting to receive professional support after the shock of the events. Calmer staff also means staff better equipped to support our customers and deal with any situation.

MOBILITY: AN ONGOING CHALLENGE IN BRUSSELS 2016 was also marked by a number of disruptions to motor traffic in the Belgian capital. Since the summer of 2015, the pedestrianisation of part of Brussels centre has been causing headaches for motorists.

Meanwhile, the traffic plan was amended again by the authorities in order to revise the accessibility of the city centre. Interparking did not wait for the amendments to launch an extensive communication campaign reminding people that its car parks in the city centre are ideally situated for accessing the shops in the heart of the capital.

Interparking is increasingly establishing its presence on the internet and in particular on social media. In several countries, we use this channel as a tool for ongoing dialogue with our “followers”, via competitions, sharing practical information and promotions. The various Facebook pages are very popular: around 30,000 followers.

These pages are developing synergies, particularly regarding information on the car parks near the railway stations and airports.

Consequently, customers know where to find the same level of service when they travel abroad.

Social media also took on an extra dimension for Interparking in 2016: following the Brussels attacks, the Twitter account offered another way of directly answering questions from travellers about the accessibility of the car parks at Brussels Airport.

The newsletters sent to customers follow the same approach. Thus, in Belgium, we send an electronic newsletter dedicated to the Pcard to more than 40,000 recipients every month, with outstanding success.

In Germany, tens of thousands of customers, all Pcard holders, receive the latest information about our activities every quarter. In this newsletter, the information is even segmented into 4 geographic areas in order to offer local content that is even more tailored.

ONLINE BOOKINGS

“THE MANY ONLINE SERVICES ARE VERY POPULAR WITH INTERPARKING’S CUSTOMERS.”

Interparking continues to expand the range of online services it offers to customers.

Thus, in just a few clicks, they themselves can manage their booking, in the car park of their choice, and pay the amount in advance. This online booking system, which is extremely popular in the airports, is already available in Belgium, France, Germany, Poland and the Netherlands.

Other technologies, such as “Pay & Display” (which is based on number plate recognition), QR codes (which the customer scans at the entrance to the car park) and “Tap’n’Go” (which allows you to pay for the car park without having to enter your bank card) are also proving very popular among our customers.

The Interparking mobile application even lets you find the nearest car park easily and view its rates, opening hours, available spaces, etc. In Germany, a partnership with the joint venture DB BahnPark gives our customers access to a very useful mobile application for identifying, booking and paying for a parking space in the vicinity of a station.

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SMARTER PRODUCTS

AN INNOVATIVE APPROACH TO EASING CONGESTION IN CITIES

What does innovation mean?

At Interparking, we consider technological innovations as opportunities for offering bespoke solutions to all of our customers, whether private individuals or institutional customers.

environment DISCOUNT FOR ENVIRONMENTALLY-FRIENDLY CARS

FREE SPACES

dinner

PARK & DINNER

18 | INTERPARKING

VIP

VIP SERVICES (VALET PARKING, CAR WASH, ETC.)

181

420

MULTIMODAL CAR PARKS (SITUATED NEAR PUBLIC TRANSPORT)

CAR PARKS WITH DYNAMIC SIGNALLING

VALENTINA ZAJACKOWSKI DIRECTOR MARKETING & PROSPECTS CALYPSO NETWORK

“INTERPARKING IS THE LEADING CAR PARK MANAGER IN THE PRIVATE SECTOR AND HAS JOINED FORCES WITH US TO DEVELOP A RANGE OF INTEROPERABLE SOLUTIONS. THANKS TO THE PCARD+, MOTORISTS CAN NOT ONLY BOOK THEIR PARKING SPACE ONLINE BUT ALSO TRAVEL ON THE PUBLIC TRANSPORT NETWORKS OR MAKE USE OF A SHARED BICYCLE. THE NOMINATION OF THE PCARD+ FOR THE CALYPSO AWARDS REFLECTS THIS INTEGRATION EFFORT TOWARDS MOBILITY IN CITIES.”

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“THE PCARD+ IS AN INNOVATIVE SOLUTION FOR USER JOURNEYS.”

PCARD: STRESS-FREE PARKING The Interparking Pcard is currently available in the following countries: Belgium, France, Germany and Austria. In 2016, it was introduced in the country of Mozart for the first time. Simple to use, the Pcard is presented at the entry and exit of our car parks. The charges are then invoiced at the end of the month. For business customers, this invoicing system is useful for accounting purposes, particularly in terms of recovering VAT. Clearly, the Pcard+ offers many other benefits, such as discounts and online monitoring of use.

20 | INTERPARKING

In Belgium, Interparking has teamed up with Brussels Airport to distribute an exclusive, red Pcard+ to travellers. This card enables Brussels Airport to make customers aware of the benefits available to holders of a Pcard+ – of whatever colour: blue or red – namely, free parking for the first 30 minutes and a 10% discount beyond the first 24-hour period.

This initiative demonstrates Interparking’s ability to react to a sudden change in the environment in which we operate: after the Brussels attacks in March 2016, the organisation of the car parks in the vicinity of Brussels national airport was totally reassessed in order to guarantee passenger safety.

MULTIMODAL TRANSPORT

A SECURE BOX FOR MOTORCYCLES

With the Pcard+, motorists have a single card which gives them access not only to our car parks but also to the public transport networks of our partners. Car, tram, bus, metro, shared bike, etc.: today, users combine several modes of transport to travel around our cities. The Pcard+ is an innovative solution which meets the needs of these new urban adventurers.

In Belgium, more than 70,000 cards of this type have already been distributed.

In Ghent, Interparking has installed secure boxes for motorcyclists. These boxes give them somewhere to leave their safety equipment (helmet, gloves, clothing, etc.) or any other object they wish to keep away from prying eyes.

In Germany, the Pcard has already attracted more than 100,000 customers.

In Belgium, two initiatives now make life easier for customers in the business segment. Firstly, a partnership has been concluded with the service stations in the Octa+ network in order to centralise all the expenses linked to the use of a business vehicle on a single invoice. Consequently, at the end of the month, the customer receives a single document listing his fuel, parking and car-wash expenses.

In Amsterdam, Interparking has launched the “Park & Bike” service, which allows you to book a bike at a favourable rate to travel around the city’s streets.

BUSINESS CUSTOMERS: SIMPLIFIED INVOICING

Secondly, the Pcard now allows “split billing”: depending on the procedures defined by the employer, the summary invoice distinguishes the expenses related to the private use of the vehicle from those related to the business use. For large companies, this tool helps to allocate and control costs.

“THE “PARK & BIKE” SERVICE ALLOWS YOU TO BOOK A BICYCLE.”

SMART CAR PARKS: FOLLOW THE GUIDE

TAKING ACTION FOR CLEANER CITIES

In our intelligent car parks, finding a free space has never been easier! This system guides users to the available spaces by displaying illuminated signs. Today, a number of car parks are equipped with this technology in Belgium, France, the Netherlands, Romania, etc.

In an effort to protect the environment, Interparking is equipping its car parks with charging points for electric vehicles. Some spaces are therefore reserved for these “plug-in” cars which can then recharge their batteries while their user watches a film at the cinema or spends a romantic evening in a restaurant.

In France, Interparking also offers LCD screens which guide customers and offer them various information messages.

These are already operational in Nice and Cannes.

Another example: in the Netherlands, the Vredenburg car park has a touch screen which helps forgetful customers find where their vehicle is parked using numberplate recognition technology.

Little by little, the increasing number of charging points also helps to make motorists aware of the changes taking place in our mobility habits. There are already no fewer than 227 of these points in our car parks in the Netherlands and 81 in Germany. In Italy, a memorandum of understanding has just been signed with the brand Tesla for the installation of new charging points.

In the Netherlands also, Interparking offers a more favourable rate for drivers of electric or very low emission vehicles.

Using numberplate recognition, the technology used connects immediately to the Dutch central vehicle register and determines the emission class of each car.

Clean cars will enjoy a discount!

“IN AN EFFORT TO PROTECT THE ENVIRONMENT, INTERPARKING IS EQUIPPING ITS CAR PARKS WITH CHARGING POINTS FOR ELECTRIC VEHICLES.” 21

SMARTER PARTNERS

WORKING TOGETHER WITH LEADING EXPERTS At Interparking, we do not claim to be able to provide solutions for all mobility-related problems by ourselves. That is why we work in conjunction with leading experts at every stage in our efforts to create more harmonious cities.

Right from the design and construction of our car parks, we work closely with the relevant authorities. This collaboration also extends to the other mobility stakeholders, such as the public transport companies.

This approach is designed to protect the heritage and soul of historic cities such as Paris, Amsterdam, Brussels, Rome, or Berlin.

bikes

BICYCLE PARKING AVAILABLE

beach bar

remote-signage DIRECTING MOTORISTS TO THE CITY CENTRES

22 | INTERPARKING

ON THE CAR PARK ROOFS

shopping

3 km

PARK & SHOP

A 500-SPACES CAR PARK REPLACES 3KM OF CARS PARKED ON THE ROAD

SIMON VAN DRIEL DIRECTOR OF THE ROYAL THEATRE THE HAGUE

“OUR AVERAGE AUDIENCES ARE BETWEEN 600 AND 700 EVERY EVENING. WE HADN’T GAUGED THE SIGNIFICANCE OF HAVING A CAR PARK IN THE IMMEDIATE VICINITY OF THE THEATRE BEFORE IT WAS OPENED JUST BEFORE CHRISTMAS. HOWEVER, OUR CUSTOMERS RESPONDED QUICKLY AND POSITIVELY, PARTICULARLY WITH REGARD TO THE ACCESSIBILITY OF THE CAR PARK AND THE POSSIBILITY OF BOOKING ONLINE.”

23

“IN BELGIUM, THE PCARD+ WAS NOMINATED FOR THE CALYPSO AWARDS.”

A PARTNER FOR DYNAMIC CITIES Wherever we are present, Interparking positions itself as a preferred partner for public authorities or private promoters who want innovative solutions to revitalise their urban centres, ease congestion on their primary routes or develop alternative modes of travel.

In Brussels, the pedestrianisation of the city centre, which is taking place in tandem with the adoption of a new traffic plan, has seriously disrupted the habits of motorists. The many changes in the traffic plan, combined with the temporary

24 | INTERPARKING

“INTERPARKING IS POSITIONING ITSELF AS A PREFERRED PARTNER FOR PUBLIC AUTHORITIES AND PRIVATE DEVELOPERS SEEKING INNOVATIVE SOLUTIONS TO REVITALISE THEIR URBAN CENTRES.”

closure of several major roads, have had a significant impact on mobility in the city.

Throughout the year, Interparking has carried out an intensive communication campaign in order to help drivers find their way around the main commercial routes in the heart of the capital. By distributing flyers and setting up a special website, we have provided additional information to residents and to occasional tourists in order to make them aware of the presence of our car parks in the immediate vicinity of the new pedestrian area.

COMBINING MODES OF TRANSPORT Our car parks are designed to ease congestion in urban areas, where motorists looking for a parking space sometimes account for up to 30% of the traffic! One solution is to offer parking spaces in the immediate vicinity of the major hubs in the public transport network. Consequently, many of our car parks are situated in strategic areas, near the main railway stations and the links to the airports.

In Germany, our subsidiary Contipark, via a joint venture with the railway company “Deutsche Bahn”, provides secure, high-quality parking services near the stations.

In partnership with the German railway company, we therefore offer parking spaces at more than two hundred stations. Today, this partnership is taking on an additional dimension with the implementation of a reservation system at Frankfurt station and Berlin Südkreuz: commuters can book a parking space before starting their journey.

Similarly, in Belgium, Pcard+ holders can now combine parking and use of the Brussels public transport system with a single card. The Pcard+ was also nominated for the Calypso Awards in the “Best Customer Value” category. Interparking is currently investigating the possibility of extending the Pcard+ to the TEC (Wallonia), De Lijn (Flanders) and SNCB (railway) networks.

DIFFERENT FORMULAS COMBINING OUR Depending on the local characteristics EXPERTISE and the expectations of the various stakeholders, Interparking offers a range of partnership formulas to optimise the management of car parks for the benefit of cities and users: full ownership, contract management, long-term lease, public-private partnership, etc.

Thus, the DBFM (Design Build Finance Manage) formula is aimed at private and public owners seeking a quality partner for the management and development of their sites.

Interparking scrutinises the opportunities that arise in order to choose the best partners to meet the needs of users and local authorities. An example illustrates our approach. In the Netherlands, we have joined forces with the Hommerson real estate group for the design and construction of a 700-space car park in Scheveningen, a very popular seaside resort in The Hague.

“INTERPARKING OFFERS A RANGE OF PARTNERSHIP FORMULAS TO OPTIMISE THE MANAGEMENT OF CAR PARKS FOR THE BENEFIT OF CITIES AND USERS.”

25

“DESPITE ALL THE EFFORTS MADE TO REDUCE ITS CO2 EMISSIONS, A COMPANY IS NEVER ENTIRELY CO2 NEUTRAL. THEREFORE, INTERPARKING OFFSETS ITS EMISSIONS BY FINANCING CARBON FOOTPRINT REDUCTION PROJECTS IN EMERGING COUNTRIES. THIS INVOLVES AN IMPROVEDSTOVE PROJECT IN BENIN. CONSEQUENTLY, THE REDUCTIONS FINANCED BY INTERPARKING HELP TO PREVENT THE BURDEN OF OUR EMISSIONS BEING PASSED ON TO FUTURE GENERATIONS.”

ANTOINE GEERINCKX CO2LOGIC FOUNDER & MANAGING DIRECTOR

26 | INTERPARKING

SMARTER FUTURE

PEOPLE BEFORE FIGURES

To be successful in the 21st century, an effective business can no longer simply analyse its performance solely in terms of economic and financial criteria.

We must also consider the impact of our activities on the quality of our environment and on society as a whole. In that regard, Interparking is increasing its initiatives to become a fullyfledged contributor to the life of the cities in which we are established.

PRM

SPACES FOR PEOPLE WITH REDUCED MOBILITY

7 433

TONS OF CO 2 OFFSET

CO2

CO 2

CARBON NEUTRALITY IS APPLIED TO THE ENTIRE GROUP

30%

OF URBAN TRAFFIC IS GENERATED BY CARS LOOKING FOR A PARKING SPACE 27

CERTIFIED CARBON NEUTRALITY In order to reduce our carbon footprint, we have analysed the entire Interparking value chain wherever we carry on our activities. This assessment has given rise to some very specific actions to reduce our electricity consumption, recycle as much waste as possible, use renewable energies, etc. Other energy-saving projects are also underway: wider use of video conferences to reduce our travel and switching part of the car fleet to low-emission vehicles.

Nevertheless, as with many other businesses, we can approach total carbon neutrality as best we can but it is difficult to achieve. That is why Interparking is participating in a carbon-offset project by supporting several CO2 reduction projects in Africa.

Consequently, the environmental impact of Interparking’s activities is offset by the reductions in CO2 emissions generated by the projects we support.

This approach is recognised by the “CO2 neutral” certification. From 2015, all the group’s activities have been certified neutral thanks to the offset projects undertaken in partnership with the research firm CO2Logic.

28 | INTERPARKING

ROAD SAFETY FOR CHILDREN This year, once again, the road traffic monitoring centre in Germany will distribute free introductory road safety books for children.

This publication, which receives financial support from Contipark, is aimed at making young children aware of road hazards.

A CAR WASH...

WITHOUT WATER! Since 2016, in the Markthal in Rotterdam, Interparking has been offering people the opportunity of having their vehicle cleaned using waterless technology. This method is more environmentally friendly as it saves many litres of water. Therefore, by cleaning their cars at the Markthal, motorists are doing their bit for the planet.

Moreover, in the Netherlands, Interparking is taking part in a recycling programme for worn-out uniforms. The fibres are processed and reused to manufacture other textile goods.

IMOVE: THE MOBILITY OF TOMORROW Interparking has joined forces with 18 other businesses and research centres in connection with the iMOVE programme.

This pilot project is intended to provide a large-scale test of 162 electric vehicles and 242 charging points under daily use conditions over a period of 3 years Interparking is also a partner in the SPARC programme, which aims to optimise charging solutions for electric vehicles.

ACCESS FOR ALL TO THE LABOUR MARKET As a “socially” responsible company, Interparking must also adopt exemplary internal regulations. Consequently, in Italy, we apply the “Modello 231” code of conduct and ethics. This lays down the rules, values and obligations of the company towards its stakeholders.

Creating a friendlier company also involves giving everyone the same opportunities.

Thus, in Romania, when Interparking requires the services of suppliers, the company favours partners who apply an active hiring policy with regard to people with disabilities.

Interparking plays an active role in finding employment for people who have been out of the labour market for a long time.

This programme targets young people, the over-50s and people with reduced mobility or mild mental impairment.

SPONSORSHIP In Belgium, Interparking is also actively involved in social, cultural and sports sponsorship. We support the Samu Social, Nativitas, the Samilia Foundation, etc. In terms of sport, we are one of the sponsors of the prestigious Zoute Rally. In the cultural arena, Interparking is an organisational sponsor of the Concertgebouw in Bruges, the Queen Elisabeth International Music Competition and the Festival van Vlaanderen in Ghent.

In Romania, Interparking is one of the partners of the George Enescu Festival, which features classical music.

In France, Interparking sponsors the Cannes women’s handball club and the Cély women’s golf team. Interparking is also a partner of the Alpes Maritimes marathon.

In Germany, Contipark has, since 2012, been a partner of the NGO “Sports Against Violence” which, each year, organises a 6-day event to make young people living in Berlin more aware of the problem of urban violence. Contipark is also involved in organising a football tournament whose profits go towards helping to lift children out of poverty.

In 2016, we also supported, for the first time in Germany, the awarding of a prize worth 10,000 euro to a charity involved in the field of education.

In Austria, Contipark supports the Salzburg volleyball club. The company also finances research programmes for the treatment of multiple sclerosis.

Sometimes, the sponsorship takes a more surprising form. Thus, Interparking sponsors a mandrill at Antwerp Zoo and a snow leopard at Salzburg Zoo.

INTERPARKING SUPPORTS A CLIMATE PROJECT IN BENIN As part of our action to offset carbon emissions, Interparking has decided to support the Wanrou project in Benin. Since the beginning of 2016, we have been participating in this initiative which is being undertaken in conjunction with the NGO EcoBénin and CO2Logic.

In the north of Benin, Wanrou makes “improved stoves” available to families.

Up to now, the women, who are mainly responsible for the cooking in these villages, have had to cook food using an ancient method, involving an open fire between three stones, which was dangerous, polluting and inefficient. The “improved stove” process, with a separate chimney to remove toxic fumes, makes life considerably easier for the women in the north of Benin.

The use of the wood stoves has immediately reduced the cases of respiratory illnesses and burns. The cooking time is also much shorter, which allows the women to devote their time to other activities.

“IN 2016, ALL THE GROUP’S ACTIVITIES WERE CERTIFIED NEUTRAL.” make a 50% saving in their consumption of wood, in other words 2 tonnes per household per year. This means that 36,000 trees are saved each year.

By supporting this project, Interparking is entering a new phase in its commitment to reduce and offset CO2 emissions and thus receive the “CO2 neutral” certification.

The improved stoves developed by Wanrou also have a direct impact on the quality of the environment. This process enables a reduction in emissions of 3 tonnes of CO2 per year per household involved! Being more efficient, this oven also allows families to 29

BOARD OF DIRECTORS AND MANAGEMENT

YVES DE CLERCQ (1) Vice-President SERGE FAUTRÉ President STEPHEN HUNTLEY Director

30 | INTERPARKING

ROLAND CRACCO (2) Managing Director

NEIL KING (7) Director

HANS DE CUYPER Director AMAND BENOÎT D’HONDT (5) Director

ANTONIO CANO Director

JEAN-FRANÇOIS VAN HECKE (3-6) Director MARC VAN BEGIN (4) Director

ALAIN CARRIER Director

INVESTMENT COMMITTEE Serge Fautré President Amand Benoît D’hondt(5) Member Yves De Clercq(1) Member Alain Carrier Member

AUDIT PREPARATORY COMMITTEE Marc Van Begin(4) President Hans De Cuyper Member Stephen Huntley Member

APPOINTMENT AND REMUNERATION COMMITTEE Serge Fautré President Antonio Cano Member Stephen Huntley(8) Member Neil King(9) Member

CORPORATE MANAGEMENT Roland Cracco(2) Managing Director Elisabeth Roberti General Secretary Edouard de Vaucleroy Chief Financial Officer Ilse De Graeve Budget & Control Olivier Maes IT Systems Marc Iannetta International Audit Benjamin Bostoen(10) Digitalization

(1) YVES DE CLERCQ SCA (2) KINGSDALE CONSULTING SPRL (3) HECKE PARTNERS SA (4) MARC VAN BEGIN SPRL (5) AMAND BENOIT D’HONDT SPRL (6) DIRECTOR TILL 22/02/2017 (7) DIRECTOR SINCE 22/02/2017 (8) MEMBER TILL 22/02/2017 (9) MEMBER SINCE 22/02/2017 (10) SINCE 01/01/2017

FOUNDING PRESIDENT CLAUDE DE CLERCQ

OPERATIONAL MANAGEMENT PATRICK MINNAERT Belgium

S.A. Interparking N.V. Rue Brederode, 9 1000 Bruxelles T : +32-2-549 58 11

MICHAEL KESSELER Germany / Austria

Contipark Parkgaragen GmbH Rankestraße, 13 - 10789 Berlin T : 49-30-25 00 970 Contipark International Austria GmbH Reichenhallerstraße, 8 5020 Salzburg T : +43-662-80990-0

MARC GRASSET France

Interparking France S.A. Rue de Gramont, 30 75002 Paris T : +33 1 55 04 66 00

ROBERT FALECKI Poland

Interparking Polska Sp. z o.o.

Koszykowa, 59/6 00-660 Warszawa, Polska T : +48-22-629 59 44

ERNESTO PIERA Spain / Romania

Interparking Hispania S.A. Calle Valencia, 93 3° 2a 08029 Barcelona T : 34-93-451 66 24 Parc. Sub Intercontinental Bd. N. Balcescu, 4 010051 Bucarest T : +40-21-315 60 47

DAVIDE FORNASIERO Italy

Interparking Italia S.R.L. Isola Nuova del Tronchetto 33/M 30135 Venezia T : +39-041-520 75 55

ROLF OOSTENDORP Netherlands

Interparking Nederland B.V. Kruisplein 25, 3014 DB Rotterdam (Postbus 501 – 3000 AM Rotterdam) T : +31 88 54 21 300

31

MANAGEMENT REPORT SA INTERPARKING MANAGEMENT REPORT ON THE CONSOLIDATED ACCOUNTS FOR THE 2016 FINANCIAL YEAR Dear Sirs, We have the pleasure of presenting to you the consolidated accounts of the Interparking Group as at 31 December 2016.

Despite a year marked by terrorist attacks in Belgium, France and Germany, a tense economic environment and challenges related to mobility and expanding pedestrian zones in city centres, the Group was able to increase its revenue and its EBITDA over the past financial year.

Our Group’s activity is clearly linked to the economic trends affecting the European countries in which we are active and, more particularly, to private consumption indices. However, our diversification and long-term investment policy has ensured that our income is characterised by recognised stability thanks to the

32 | INTERPARKING

variety of needs with which our car park operations are associated (city centre, leisure, shopping, work, airports, train stations, hospitals, etc.) and the range of policies pursued by the cities and regions in which we work in Europe.

In Belgium, the terrorist attacks of 22 March at the Zaventem Airport and the Maelbeek Metro station and the implementation of a pedestrian zone policy for Brussels had a significant negative impact on the year’s results.

Despite these tragic events, 2016 enabled Interparking to increase its revenue in most of the countries in which the Group is present. Overall, the Group’s consolidated sales, excluding non-recurring items, increased from €393.5 million in 2015 to €410.3 million, that is, growth of 4.3%.

Including new acquisitions, as of 31 December 2016, Interparking operated 782 car parks in 363 cities in nine European Union countries, including seven in Euroland, and managed over 355,000 parking spaces compared to 735 car parks and 330,000 parking spaces in 2015.

The most significant specific risk that could affect our Group’s development is the risk related to the use of the car and

the accessibility of city centres using this means of transportation. In 2016, this particularly affected several large cities like Brussels and Paris in which the Group is very present.

On the other hand, many European cities want to facilitate access and parking in order to improve their economic appeal.

We strive to meet these challenges, particularly by developing parking guidance systems and true partnerships with the cities in which we are present.

The commercial, economic and cultural appeal of each of the locations of the Group’s car parks is also essential.

Interparking therefore favours operations in quality cities that have a strong and diversified appeal.

The Group continued to expand in 2016 with the acquisition of new operations.

In Belgium, Interparking won the call for tenders to build and operate the Grognon car park in Namur.

In the Netherlands, recent acquisitions have enabled Interparking to become the second leading parking operator in the country. During the past year, Interparking Nederland acquired Parking & Protection, which manages over

40 hospital car parks, and inaugurated the Museumkwartier in the Hague.

In Germany, the end of the year was marked by the Berlin terrorist attack of 19 December. Despite this tragic event, results improved thanks, among others, to the takeover of a number of car parks in quality cities including Jena, Hamburg, Berlin, Bonn and Dortmund.

During the past fiscal year, the Group also acquired a company in Italy which operates a car park in Pavia.

In France, a country also hit by terrorism, in Nice on the national holiday, our company continued to grow thanks to, among other things, strengthening of its position in the south of the country where we now manage new car parks in Salonde-Provence, Bordeaux and Menton.

Spain’s results improved strongly in 2016 thanks to the implementation of new tariff policies and of a new control room.

In order to ensure the complete satisfaction of its customers, the Group has made significant investments in signage, comfort, security and technology over the past financial years.

“OUR DIVERSIFICATION AND LONG-TERM INVESTMENT POLICY HAS ENSURED THAT OUR INCOME IS CHARACTERISED BY RECOGNISED STABILITYE.”

At the end of 2016, 175 of the Group’s car parks had been awarded the EPA’s (European Parking Association) ESPA quality label. The Group also received three ESPA Gold awards: two in Germany (one in Wiesbaden and one in Jena) and one in the Netherlands at ‘s-Hertogenbosch.

The Group continued to step up the use of remote management centres and the development of multi-car park products in 2016, notably in Austria via its Servipark Austria subsidiary.

The company has been entirely CO2 neutral since 2015 thanks to continuing environmental efforts which include installing recharging stations for electric cars, drastically reducing energy consumption and purchasing green energy.

financial year, i.e. an increase of 1.7%.

The economical EBITDA was €126.4 million in 2016, i.e. an increase of 2% compared to 2015.

Net financial charges, excluding depreciation on consolidation differences and excluding non-recurring items, decreased by 10.0% from €12.5 million in 2015 to €11.2 million in 2016. The decrease in expenses was primarily due to lower interest rates.

The Group’s net debt amounts to €509 million, that is, a little over four times the EBITDA. This low level of debt contributes to the Group’s stable and sound capitalisation level.

In 2016, the Group share in earnings after tax was €30.6 million, compared to €30.5 million in 2015.

Lastly, at the end of 2016, the Group left its head office of over 50 years at Parking 58 and moved to 9, Rue Brederode also in Brussels city centre.

No major event has occurred since the accounts for the 2016 financial year were closed that would be such as to have any significant effect on the Group’s financial situation and results.

Brussels, 22 February 2017 The Board of Directors

Taking into account recurring depreciation and exceptional items, earnings before tax were €48.4 million in 2016, compared to €49.2 million in the previous year.

The Group’s consolidated EBITDA was €122.0 million in 2016 compared to €119.9 million in the previous

33

CONSOLIDATED BALANCE SHEET in €000's Assets

2012

2013

2014

2015

2016

Fixed assets I. Formation expenses II. Intangible assets III. Consolidation differences IV. Tangible assets a. Land and buildings b. Plant, machinery and equipment c. Furniture and vehicles d. Leasing and other similar rights e. Other tangible assets f. Assets under construction and advance payments V. Financial assets a. Companies valued by the equity method - Participations b. Other companies - Participations, shares and units - Amounts receivable

707 480 129 319 176 211 392 541 301 732 31 257 5 195 17 749 14 059 22 549 9 409 1 750 1 750 7 659 862 6 797

701 904 139 577 156 144 396 194 310 610 41 014 5 299 17 173 14 831 7 267 9 989 1 948 1 948 8 041 874 7 167

743 357 49 152 538 144 862 435 873 339 623 48 603 5 776 16 626 13 081 12 164 10 035 2 067 2 067 7 968 101 7 867

762 655 14 150 487 128 173 473 478 348 105 50 741 5 443 16 521 12 817 39 851 10 503 2 320 2 320 8 183 92 8 091

811 269 2 146 529 118 731 534 895 421 286 60 217 6 842 15 860 12 992 17 698 11 112 2 632 2 632 8 480 118 8 362

Current assets VI. Amounts receivable after more than one year a. Trade receivables b. Other amounts receivable c. Deffered taxes VII. Inventories and contracts in progress a. Inventories VIII. Amounts receivable within the year a. Trade receivables b. Other amounts receivable IX. Treasury investments a. Own shares b. Other investments and deposits X. Cash at bank and in hand XI. Deferred charges and accrued income

76 283 769 190 579 983 983 29 982 16 686 13 296 1 547 1 547 26 693 16 309

80 207 1 878 174 1 704 1 157 1 157 34 848 23 818 11 030 1 958 1 958 25 100 15 266

89 702 3 790 273 3 517 1 298 1 298 41 309 19 164 22 145 785 785 28 068 14 452

82 246 4 667 395 4 272 1 137 1 137 32 105 17 165 14 940 837 837 30 410 13 090

86 665 3 853 383 3 470 1 088 1 088 38 540 18 654 19 886 1 440 1 440 29 277 12 467

783 763

782 111

833 059

844 901

897 934

Total assets 34 | INTERPARKING

in â‚Ź000's Liabilities

2012

2013

2014

2015

2016

Capital and reserves I. Share capital a. Issued capital b. Uncalled capital II. Share premium account IV. Consolidated reserves V. Consolidation differences VI. Translation differences VII. Investment grants

353 731 15 885 15 885 38 729 288 850 3 577 130 -

339 288 15 885 15 885 38 729 274 300 3 577 -316 2

213 690 15 885 15 885 38 729 148 497 3 577 -556 1

204 984 15 885 15 885 38 729 137 195 3 577 -580 2 155

221 187 15 885 15 885 38 729 146 075 3 577 -764 9 060

Group shareholders’ equity VIII. Minority interests Provisions a. Provisions for liabilities and charges - Pensions and similar obligations - Taxations - Other liabilities and charges b. Taxation, including deferred taxation

347 171 6 560 25 195 5 079 2 423 5 2 651 20 116

332 177 7 111 19 398 3 713 2 923 5 785 15 685

206 133 7 557 20 145 4 625 2 996 5 1 624 15 520

196 961 8 023 21 792 5 859 3 343 5 2 511 15 933

212 561 8 626 28 600 14 060 3 336 5 10 719 14 540

Debts X. Amounts payable after more than one year a. Financial debts - Subordinated loans - Unsubordinated debenture loans - Leasing and other similar obligations - Banks and financial institutions - Other loans b. Trade debts d. Other debts XI. Amounts payable after more than one year a. Amounts > one year which are payable within the year b. Financial debts - Banks and financial institutions - Other loans c. Trade debts d. Advances received on orders in hand e. Taxation, remuneration and social security - Taxations - Remunerations and social security costs f. Other amounts payable XII. Accrued charges and deferred income

404 837 230 650 218 369 13 874 199 768 4 727 12 281 152 497 93 559 10 805 10 803 2 31 565 81 13 282 7 914 5 368 3 205 21 690

423 425 272 956 261 956 12 961 216 767 32 228 11 000 132 776 46 098 9 508 9 500 8 42 220 97 16 380 10 968 5 412 18 473 17 693

599 224 346 483 335 579 11 883 277 452 46 244 10 904 232 477 145 121 8 545 4 008 4 537 44 718 533 13 814 8 227 5 587 19 747 20 263

618 125 488 187 476 984 11 532 392 521 72 931 11 203 110 836 10 927 7 502 7 500 2 48 279 103 16 560 10 448 6 112 27 465 19 102

648 146 469 953 463 911 11 389 379 422 73 100 6 042 156 533 58 237 11 594 11 593 1 41 961 17 109 10 449 6 660 27 632 21 660

Total liabilities

783 763

782 111

833 059

844 901

897 934 35

CONSOLIDATED PROFIT AND LOSS ACCOUNTS in €000's I. Operating income a. Turnover d. Other operating income II. Operating charges a. Raw materials and consumables b. Services and other goods c. Remunerations, social security costs and pensions d. Depreciation of and other amounts written off formation expenses, intangible and tangible fixed assets e. Amounts written off stocks f. Provisions for liabilities and charges g. Other operating charges III. Operating profit IV. Financial income a. Income from financial assets b. Income from current assets c. Other financial income V. Financial charges a. Debt charges b. Depreciation on consolidation adjustments c. Amounts written off current assets other than those mentioned under II e. d. Other financial charges VI.Current income before tax

36 | INTERPARKING

2012

2013

2014

2015

2016

329 221 314 534 14 687 -262 146 935 144 477 65 477 35 962

343 621 329 405 14 216 -276 857 1 036 153 388 68 915 38 246

371 827 359 345 12 482 -298 343 1 192 165 539 72 750 42 048

393 466 380 704 12 762 -319 311 921 177 600 77 973 45 779

410 273 393 601 16 672 335 903 1 265 185 456 82 701 47 598

138 499 14 658 67 075

18 585 14 669 66 764

17 1 351 15 446 73 484

271 1 175 15 592 74 155

571 2 047 16 265 74 370

344 10 45 289 -29 134 9 779 17 465 1 890 38 285

1 327 8 46 1 273 -28 257 7 355 17 248 3 654 39 834

537 8 26 503 -28 232 8 741 16 696 81 2 714 45 789

1 210 15 173 1 022 -30 617 9 697 16 926 3 994 44 748

760 7 361 392 28 786 8 647 16 795 3 344 46 344

in €000's

2012

2013

2014

2015

2016

VII. Extraordinary income a. Write-back of amounts written off on intangible and tangible fixed assets b. Write-back of amounts written off on financial assets c. Write-back of provisions for extraordinary liabilities and charges d. Capital gains on disposal of fixed assets e. Other extraordinary income VIII. Extraordinary charges a. Extraordinary depreciation and amounts written off on formation expenses, intangible fixed assets b. Extraordinary depreciation on positive consolidation differences c. Amounts written off financial fixed assets d. Provisions for extraordinary liabilities and charges e. Capital losses on disposal of fixed assets f. Other exceptional charges IX. Profit or loss for the period before taxation

149 73 76 -413 -

165 37 128 -3 920 1 415

324 101 223 -898 449

4 840 2 519 2 321 -420 6

2 961 21 234 2 706 935 297

3 117 293 38 021

2 305 36 164 36 079

34 314 101 45 215

213 201 49 168

289 349 48 370

343 343 -16 703 -16 788 85 21 661

4 651 4 817 -166 -18 582 -18 587 5 22 148

1 405 1 405 -20 046 -20 061 15 26 574

60 60 -19 902 -19 903 1 29 326

1 117 1 117 20 439 20 439 29 048

1 724 1 724 -

1 936 1 936 -

2 055 2 055 -

2 308 2 308 -

2 631 2 631 -

23 385 714 22 671

24 084 973 23 111

28 629 1 033 27 596

31 634 1 178 30 455

31 679 1 066 30 613

X. a. Withdrawals from deferred and latent taxation reserve b. Transfers to deferred and latent taxation reserve XI. Income taxes a. Taxes b. Adjustment of income taxes and write-back of tax provisions XII. Profit or loss for the period XIII. Proportion of the profit from companies valued by the equity method a. Profits b. Losses Consolidated profit Third party share of the profit Group share of the profit

37

APPENDICES TO THE CONSOLIDATED ACCOUNTS Scope of consolidation

Rights of the Group

I. List of fully consolidated companies in the Group Servipark International S.A. Brussels Serviparc S.A. Brussels Uniparc Belgique S.A. Brussels Beheercentrale N.V. Antwerp Parking Kouter S.A. Brussels Parking Monnaie S.A. Brussels Parking Roosevelt N.V. Antwerp Parking 2 Portes S.A. Brussels Parking Entre-2-Portes S.A. Brussels

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 87.50% 75.00% 75.00%

Interparking France S.A. Interparking Services S.A.S. Uniparc Cannes S.N.C Solopark S.A.S. Servipark France S.A.S. Société du Parc Sulzer S.A.S. Park Alizés S.A.S. Menton Parc Auto S.A.S.

Paris Paris Cannes Nîmes Paris Nice Paris Paris

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 95.01%

Rotterdam Rotterdam Rotterdam

100.00% 100.00% 100.00%

Venise Venise Venise Corciano Milano Macerata

100.00% 100.00% 100.00% 100.00% 100.00% 99.00%

Interparking Nederland B.V. Interparking Security B.V. Parking & Protection B.V. Interparking Italia S.R.L. Interparking Servizi S.R.L. Nuova Navigliaccio S.R.L. SIS S.R.L. V Alpini Parking S.R.L. Project Parcheggi Recanati S.R.L.

38 | INTERPARKING

BE 458 245 915 BE 441 030 096 BE 427 825 725 BE 406 391 002 BE 460 024 775 BE 403 459 721 BE 406 715 456 BE 403 317 486 BE 546 547 389

Centre 85 Parkgaragen und Immobilien GmbH Servipark Deutschland GmbH Contipark International Parking GmbH Contipark Parkgaragen GmbH Contipark Parkgarage Marienplatz München GmbH Contipark Parkgarage Kurhaus Wiesbaden GmbH Servipark Austria GmbH Contipark International Austria GmbH Ö Park Garagen GmbH Optimus Parkhausverwaltungs GmbH Optimus Parkhausverwaltungs GmbH & Co KG Villacher Parkgaragen GmbH & Co KG Interparking Hispania S.A. Interparking Lleidatana S.A. Alpha Parking S.R.L. Sc Square Parking S.R.L. Interparking Polska Sp. z o.o.

Berlin Berlin Berlin Berlin Berlin Berlin

100.00% 96.62% 94.00% 93.10% 93.10% 88.36%

Salzburg Salzburg Vienna Vienna Vienna Salzburg

98.49% 96.92% 96.92% 96.92% 96.92% 96.92%

Barcelona Lleida

98.24% 92.12%

Bucarest Bucarest

100.00% 98.24%

Warsaw

100.00%

III. List of the companies in the Group consolidated by the equity method Immo Park Gdansk Sp. z o.o.

DB BahnPark GmbH

Krakow Berlin

49.00% 46.06%

V. SCOPE OF CONSOLIDATION The consolidated accounts were produced according to the principles outlined in the Royal Decree of 6 March 1990 on consolidated accounts. As well as the accounts of the parent company, the consolidated accounts contain the accounts of subsidiaries, for which various methods have been used: a. Full consolidation The companies of which the Group controls at least 50% of the share capital and which it manages on a day-to-day basis, are consolidated according to the full integration method. b. Proportional consolidation The companies which the Group controls jointly are consolidated according to the proportional integration method. c. Equity method The companies in which the Group directly or indirectly holds between 10% and 49% of the capital and which it does not manage on a day-to-day basis are consolidated using the equity method. d. Unconsolidated companies Interests below 10% are not included within the scope of consolidation.

The same applies to the companies in liquidation or in constitution.

VI. CRITERIA USED FOR VALUATIONS IN THE CONSOLIDATED ACCOUNTS A. The valuation rules used by INTERPARKING S.A. as outlined in the appendices of the annual accounts, are applicable to the consolidated accounts subject to the following conditions: T he rates of depreciation of intangible and tangible assets: the accelerated depreciation mentioned in the company accounts of the Belgian companies within the Group are retreated as linear depreciations of the same duration in the consolidated accounts in order to take account of the economic lifetime of these assets.

T he consolidation adjustments: at the time of integration of a new subsidiary into the consolidated balance sheet, or when an additional shareholding is acquired, the book value of shares and interests in these companies acquired by companies already included in the consolidation is compared to the share of capital and reserves that it represents, taking into account a re-assessment of the value of assets and liabilities where necessary. A consolidation difference is therefore calculated. If it is negative, it is recorded on the liabilities side of the balance sheet in the section

“consolidation differences”. If it is positive, it is recorded on the assets side of the balance sheet in the section “consolidation differences”.

The valuation rules applied by nonBelgian companies are not amended unless they represent a significant interest except for the leasing contracts.

The closing rate is used as the method for translating balance sheet accounts, except the profit for the financial year which is converted at the average rate, and the average rate for the translation of the profit and loss accounts.

Only positive consolidation adjustments are subject to annual amortisation and these are charged to a profit and loss account over a 20-year period (5% per annum). This amortisation is justified by the contribution, in a long-term perspective, of these sums to the increase in profits of the Group. Equity shall correspond with non-consolidated purchase price under deduction of appropriate write-down. Dividends relating to these are accrued in the year of their receipt. The value of corporate securities necessitating a re-appreciation of value shall correspond with the size of their contribution to the net situation of the issuing company, including the results of the financial year.

systems provided by law and the practices of the countries in which the Group companies carry out their activity.

In the event that formal retirement plans already exist and payments relating to these plans are made by the Group, the engagements concerned shall constitute an allowance. With regard to any possible early retirement agreements negotiated by some companies, the necessary allowances shall be organised, and the residual payments shall be re-evaluated, on a yearly basis.

The financial statements of consolidated companies are closed on 31 December 2016.

Polish Zloty (PLN) Romanian Lei (RON)

Closing rate 0.2260 0.2202

Average rate 0.2286 0.2227

B. T he deffered taxes are recorded on all the temporary differences, coming from charges and income included or excluded from the accounting result but deductible or reinstalled in the tax basis of the fiscal year in which these differences will reverse. Variable posting method is applied. The deffered taxes are calculated on the last known rate at the date of the accounts.

The employees of the Group collect pensions according to the retirement

39

VII. Statement of formation expenses

IX. Status of the tangible assets 14 -12 -12 2

Opening balance Movements in the year: - New expenses incurred - Depreciation - Changes in scope - Other movements Closing balance

VIII. Statement of intangible assets a. Acquisition value Opening balance Movements in the year: - Acquisitions - Sales and disposals - Transfers from one heading to another - Currency translation effect - Other movements Closing balance b. Depreciations and amounts written-down Opening balance Movements in the period: - Recorded - Written back as superfluous - Sales and disposals - Transfers from one heading to another - Currency translation effect - Other movements Closing balance Net book value

40 | INTERPARKING

Concessions

Goodwill

232 711

36 122

1 155 -98 3 640

126 -275

-35 237 373

-23 35 950

97 249

21 097

6 525 -1 746 653

1 902 177 -22 -

-6 973 103 648 133 725

26 -34 23 146 12 804

a. Acquisition value Opening balance Movements during the period: - Acquisitions - Sales and disposals - Transfers from one heading to another - Currency translation effect - Other movements Closing balance b. Revaluation surpluses Closing balance c. Depreciations and amounts written-down Opening balance Movements during the period: - Recorded - Written back as superfluous - Written down after sales and disposals - Transfers from one heading to another - Currency translation effect - Other movements Closing balance Closing net book value

X. Status of the financial investments a. Acquisition value Opening balance Movements during the period: - Acquisitions - Sales and disposals - Other movements Closing balance c. Amounts written down Opening balance Movements during the period: - Recorded - Written down after sales and disposals Closing balance e. Movements in the capital and reserves Opening balance - Group share of the profit - Elimination of dividends Closing balance Closing net book value

Land and building

Plant machinery and equipment

Furniture and vehicle

Leasing and similar rights

Other tangible fixed assets

Assets under construction

706 019

122 353

23 089

35 736

48 618

39 851

71 334 -463 27 045 -121 803 814 7 460 7 460

17 138 -2 490 3 586 -9 140 578

3 590 -1 179 611 -3 26 108

35 -24 35 747

2 555 -584 419 -47 50 961

13 809 -505 -35 473 16 17 698

-

-

-

-

-

365 374

71 612

17 645

19 216

35 800

-

23 803 2 080 -186 -1 072 -11 389 988 421 286

10 018 978 -2 034 -209 -4 80 361 60 217

2 500 67 -1 065 121 -2 19 266 6 842

674 -3 19 887 15 860

2 461 -322 62 -32 37 969 12 992

17 698

Companies valued by the equity method

Other enterprises

Receivables

1 590

93

8 091

316 1 906

25 118

381 -110 8 362

36

-

-

36

-

-

766 2 631 -2 635 762 2 632

118

8 362

XI. Statement of consolidated reserves

XV. Rights and commitments not reflected in the balance sheet 137 195

Opening balance Movements during the period: - Profit - Dividend to shareholders - Other movements Closing balance

30 613 -21 757 24 146 075

XII. Statement of consolidation differences Opening balance Movements during the period: - Changes in the scope due to an increase of percentage - Changes in the scope due to a decrease of percentage - Write downs - Other movements Closing balance

XIII. Statement of amounts payable

Due within one year

a. Breakdown Financial debts 1. Subordinated loans / debentures 2. Unsubordinated loans / debentures 3. Leasing and similar obligations 4. Amounts due to credit institutions 5. Other loans Other debts b. Secured liabilities Financial liabilities 4. Amounts due to credit institutions

Positive consolidation differences

Negative consolidation differences

128 173

3 577

5 455 -16 795 1 898 118 731

3 577

Between one and 5 years

More than 5 years

A2. Amount of real guarantees granted or irrevocably promised by the companies included in the consolidation on their shareholders’ assets, to secure respectively the debts and commitments : - in favour of the companies included in the consolidation - in favour of third parties A4. a) Purchase commitments for fixed assets b) Transfer commitments for fixed assets A7. a) Commitments resulting from interest rates derivatives

338 964 3 193 264 795 70 976 1 599

124 947 8 196 114 627 2 124 4 443

400 350 250

287 284

266

329 304 317

34.4% 27.0% 11.6% 9.8% 7.1% 4.7% 4.1% 1.0% 0.3%

Staff costs (in thousand Euro)

Belgium Germany France The Netherlands Austria Spain Italy Poland / Romania

50 0

07

08

09

115.5 119.9

2 318 185 1 810 323

410

100

10

11

in € million b. Staff costs 1. Fully consolidated companies Average number of staff • Managers • Salaried employees • Hourly paid workers

393

150

CONSOLIDATED EBITDA a. Operating income per country 1. Geographic breakdown • Germany • Belgium • France • Spain • Italy • Netherlands • Austria • Poland • Romania

344

372

200

13 138 13 138

XIV. Operating profit

161 764 291 308

OPERATING INCOME PER COUNTRY in € million

300

58 237 120 57 672 445 -

144 353

12

13

14

15

16

NET EARNING in € million

122.0

30.5 30.6

103.0 105.0

27.6 22.7 23.1

82 701 12

13

14

15

16

12

13

14

15

16

S.A. INTERPARKING N.V.

INTERPARKING FRANCE S.A.

CONTIPARK INTERNATIONAL AUSTRIA GMBH

Rue Brederode, 9, Brederodestraat 1000 Bruxelles - Brussel (Belgique - België) +32 2 549 58 11 info@interparking.com

Rue de Gramont, 30 75002 Paris (France) +33 1 55 04 66 00 contact-france@interparking.com

Reichenhallerstraße, 8 5020 Salzburg (Österreich) +43 662 80 99 00 office@contipark.at

CONTIPARK PARKGARAGEN GMBH

INTERPARKING ITALIA S.R.L.

INTERPARKING POLSKA Sp. z o.o.

Rankestraße, 13 10789 Berlin (Deutschland) +49 30 25 00 970 info@contipark.de

Isola Nuova del Tronchetto, 33/M 30135 Venezia (Italia) +39 041 520 75 55 infoitalia@interparking.com

Koszykowa, 59/6 00-660 Warszawa (Poland) +48 22 629 59 44 info@interparking.pl

INTERPARKING HISPANIA S.A.

INTERPARKING NEDERLAND B.V.

ALPHA PARKING SRL

Calle Valencia 93, 3º 2ª 08029 Barcelona (España) +34 93 451 66 24 infospain@interparking.com

Kruisplein 25, 3014 DB Rotterdam (Nederland) +31 88 54 21 300 info@interparking.nl

Parcarea Subterana Intercontinental Bd. N. Balcescu, 4 010051 Bucuresti sector 1 (Romania) +4021 315 60 47 inforomania@interparking.com