WELCOME TO ISB New Family Information Guide
Basic Information
Welcome to ISB!
ISB Platforms Other Information ISB Website
Below you will find a Welcome Message from the ISB Director, as well as from the Head of the School Section that your child will be attending. ISB Director Lower School (LS) Middle School (MS) High School (HS)
Kattenberg 19, B-1170 Brussels, Belgium +32 2 661 42 11 reception@isb.be
YOUR BASIC INFORMATION Confirm Your Contact Details & Home Address Please complete the form below with your up-to-date contact information ahead of the first day of school. Update Your Contact Details
Register for the ISB Bus Service Find out everything you need to know about the ISB Bus Service by consulting our Bus Handbook. To register your child(ren) for the bus service, please complete the form below. Should you have any questions, please contact buses@isb.be. Register for the ISB Bus Service
Provide us with your Badge Photo & Licence Plate Number To gain access to the ISB campus, all parents are issued an ISB Badge. For this purpose, please send us a passport-style photo (on a plain background) via the form below. Please complete one form for each parent/legal guardian requiring campus access. You will receive an email when your badge is ready for collection. Additionally, please inform us of the licence plate number(s) of the car(s) you will be using to pick up or drop off your child(ren), via the same form. Complete the Form for Your Badge Photo & Licence Plate Number
ISB CENTRAL LEARNING PLATFORM Set up your ISB Parent Account Your ISB Parent Account is your key to all digital platforms and resources at ISB. To set up your unique ISB Parent Account, please follow the instructions below: 1.Go to isb.be/portal and enter the credentials that were sent to you in the email. 2.When prompted for your email, re-enter your ISB username, NOT your personal email. 3.When prompted for your password, enter your temporary password. Check out this helpful Step-by-Step Tutorial taking you through the process above. If you encounter any difficulties with setting up your account and logging in, please contact our IT Department, who will be happy to assist you.
Log in to the ISB Learning Platform Once you have set up your account, you can access the ISB Learning Platform (PowerSchool). This is a centralised space for all ISB digital resources.
Access all ISB Digital Resources In the left-hand menu of the ISB Learning Platform (PowerSchool), you will find links to the digital resources below. Please use your ISB Parent Account to log in. ISB Information Hub (ISB Community Portal): For all relevant resources such as the ISB Calendar, the ISB Directory, and our New Families Page. ISB Digital Learning (Schoology): For information on your child’s classes, learning materials, upcoming assignments, and more. ISB After-School Activities (SchoolsBuddy): To register your child for the ISB afterschool activities. To log in, please click on the button ‘Azuread’. Access to SchoolsBuddy will be open to new families from mid-August, and the after-school activities programme will be published at the end of August.
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If your child is registered on the ISB Bus Service, you can track and manage their journey via our Bus App (BatOnRoute). Your log in details will be provided by the ISB Bus Team.
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Students in Lower School use a digital learning notebook (SeeSaw) to create, collaborate, and share their work. Your log in will be provided by your child’s Homeroom teacher.
LAST IMPORTANT STEPS Complete the Health & Consent Form You will need to provide us with up-to-date health information about your child(ren). We are also required, under the GDPR statutes, to ask parents of students under the age of 13 for consent to use certain types of images (photographs, videos). Important Notes: Your child will not be permitted to start school until the Health and Image Consent Form has been completed. A doctor’s visit is not required to complete the form. You will need to complete the form for each of your children starting at ISB. Please keep this information up-to-date throughout the entire year. Should you want to review or edit the Health and Image Consent Form after completion, you will be able to access it in the left-hand menu of the ISB Learning Platform. Complete the Health and Image Consent Form
Enjoy the New Family Page! A section of the ISB Community Portal is also dedicated to new families, containing the information in this guide and other helpful updates and events.
Visit the New Family Page!
OTHER IMPORTANT INFORMATION & FAQS School Hours
PRESCHOOL & PREK
Mon/Tue/Thu/Fri: 8:40 - 15:35 Wed: 8:40 - 12:00 (Supervision available 12:00 - 17:45)
MS
8:35 - 15:40
K TO GRADE 6
8:40 - 15:35
HS
8:35 - 15:40
LS
ISB Cafeteria ISB provides daily lunch in two – Lower School and Upper School – on-site cafeterias. Menus are seasonal, varied, and offer options for vegetarian and special dietary needs. Find here a sample menu, for reference. Lunch cards are distributed to the students by the General Offices at the start of the school year. Lunch costs will be billed at the beginning of each month through the consolidated invoice. The cafeteria price list, the daily limit on the lunch card, the current menus, and the details of a student’s food purchases are available to current parents on the ISB Community Portal. There is a fee of €10 if the lunch card is lost.
OTHER IMPORTANT INFORMATION & FAQS ISB Shop The ISB Shop is a great resource for new parents, offering accessories, clothing, stationery, and various ISB merchandise. The shop also provides everything new students might need on the first day of school. In order to make your transition more convenient, we offer Student Starter Kits for a small fee. These kits contain all stationery items required to start the school year and can be purchased online here.
ISB Health Office The ISB Health Office oversees all health-related matters to ensure the wellbeing of our students. In the Health Office section of the Community Portal parents can find a range of useful documents containing comprehensive information about health policies and practices at ISB and medical support in Belgium.
Other Frequently Asked Questions (FAQs) How will my child get to and from school? The ISB Bus Service is the most popular and recommended mode of transport for our students. A number of students will use public transportation, ride their bike, or be dropped off and picked up by their parents.
Will my child need a badge to enter the school? No, only parents, legal guardians or accompanying adults, and employees need a badge to access campus.
NEW PARENT CHECKLIST Confirm your contact details and home address here Register for the ISB Bus Service here
Provide us with your badge photo and licence plate number here Set up your ISB Parent Account
Log in to the ISB Learning Platform
Access all ISB Digital Resources
Complete the Health and Image Consent form here Consult the New Family Page here
For High School students only: Provide your child’s final transcripts here
2026-27 SCHOOL CALENDAR The 2026-27 School Calendar is available on the ISB Website and on the ISB Community Portal. You can also download a pdf of the calendar by clicking on this photo.
USEFUL CONTACTS ADMISSIONS admissions@isb.be COMMUNICATIONS communications@isb.be FINANCE (for billing or invoicing inquiries) accounting@isb.be HEALTH OFFICE health@isb.be
ISB BUSES buses@isb.be ISB PLUS (for all after-school inquiries) isbplus@isb.be IT HELPDESK ithelpdesk@isb.be RECEPTION reception@isb.be +32 2 661 42 11
The full list of contacts can be found on the ISB Portal Directory.