About WeGroup

WeGroup is a Belgian Insurtech company founded in 2017 by 3 co-founders with a background in insurance, computer science engineering and corporate finance. The company is built on their common vision that all insurance providers should have access to cutting-edge technology fast and easy in order to serve clients better and more efficiently.

Anno 2022, WeGroup is a thriving scale-up active all over Europe. They consist of a healthy mix of bright engineers and great business minds. Thanks to their innovative developments and fast growth, WeGroup was awarded with over 20 awards and is internationally recognized as one of Europe’s leading Insurtech companies.

Find out more about WeGroup can assis you in streamlining your daily processes on: https://www.wegroup.be

Why Insurers choose Instahelp for one of the most important health topics

The recent years have been tough for most people: Lockdowns and COVID restrictions affected our lives, and for the first time in many years, inflation has become a clear and present danger for many countries around the world. The ongoing political, economic and social insecurities leave most people feeling stressed, anxious or insecure – and the trend is rising. Now, the outcome is visible since more and more people face mental health issues.

According to the WHO World Mental Health report published in 2022, today's total number of people living with a mental disorder counts nearly 1 billion. No matter where it comes from, stress is also directly related to the performance of people and the absenteeism of employees at their workplace. This increasingly concerns organizations, who are already blowing the whistle – with many corporations already facing the negative effects of this rising challenge.

In the first instance, health insurers ask themselves how this could affect their business. Thus, it is obvious that stress is one of the current significant reasons for long-term sick leaves and every single case strains the healthcare system. And it is exactly within health care systems that there are critical gaps in care for mental health. That is why new solutions are needed.

Insta-what? Instahelp!

One established solution within the mental health industry comes from Austria: Instahelp. The company was founded in 2015 with the vision of improving mental health by simplifying access to psychological counselling, offering psychological support online and in real-time complement to the existing counselling system.

Since then, more than 150 companies from various sectors with more than 300.000 employees have chosen Instahelp to promote their Mental Health. Many Insurers follow the same example, ensuring that their customers can also benefit from this easy-to-go solution. The arguments for Psychological Counselling Online speak for themselves.

Why Insurers chose Instahelp:

 Psychological Counselling Online is flexible

The counselling sessions with Instahelp are handy, convenient and can be done from anywhere. Clients communicate with their psychologist of choice via Text, Audio or Video.

 Psychological Counselling Online reduces waiting times

This is crucial: especially when times get rough, people do not have time to wait months for a first meeting with a psychologist, especially when not feeling well. The 24/7 platform offers a selection from more than 260 experienced psychologists (including 15 different languages) with a guaranteed response within 24 hours. (Please note: Instahelp is no solution for emergency cases or in case of suicidal risk.)

 Psychological Counselling Online is effective

All psychologists were chosen based on experience, top training and practical competence. Moreover, they are further supported with ongoing online training and supervision. This enables not only state-of-the-art counselling but also consistent quality.

Different Use Cases for Insurers with Instahelp

Just as with different customers' needs, offerings for Insurers remain flexible when it comes to the well-established Insurance partnerships with Instahelp. That is why Insurers such as Allianz Austria or InsurTechHub Munich appreciate the adaptability of Instahelp regarding their individual use cases. Many insurers and companies already cooperate with the Austrian company, trusting their services – here, the use cases for Insurers are diverse:

Selling arguments and positive branding are provided, together with additional touchpoints along the customer journey. This facilitates prevention and cost saving since it helps to reduce downtime in the event of a claim by providing low-threshold immediate assistance. Moreover, it provides a bridge during the waiting period for on-site therapy places.

Instahelp has won the 1st place at the Magic of Innovation HealthTech Pitch!

Instahelp was awarded with the 1st place on the Insurance Innovation Day at the Magic of Innovation HealthTech Pitch in Vienna in September 2022.

Christiane Katschnig-Otter, Head of Partnerships at Instahelp, convinced the audience with her pitch and the innovative spirit of Instahelp!

New: The Mental Health and Engagement Program

Instahelp developed the Mental Health and Engagement Program, a made-to-measure solution that has been developed together with organizations: Created out of urgent business needs, it offers the possibility of implementing mental health on all levels – reaching customers, executives and employees.

The program offers different building blocks, such as the scientifically based Mental Wellbeing Check, a powerful tool which gives a clear and profound view of the overall mental health situation, focussing on personal stress and engagement factors. This important first positioning is being followed by a Mental Health Journey – Micro Learnings, developed with experienced clinical and occupational psychologists to raise awareness on the importance of Mental health while providing all relevant tools in order to remain mentally strong and to strengthen one's resilience!

What makes the Mental Health Journey special: Executives encounter their individual Leadership Mental Health Journey, while individuals and employees gain insights along their Employee Mental Health Journey – customized to the very certain needs and special topics on each level. The offer is completed by the effective and customized Mental Health Analytics – specially developed tools, aiming to provide clear insights as well as help realize and prevent future pitfalls when it comes to corporate mental health.

Insurers chose Instahelp

Instahelp offers a simple, qualitative and digital solution for Mental Health through psychological counselling online with no waiting time, total security and anonymity. The solution is simple, fully flexible and convenient from wherever you are – only an internet-enabled device is needed! And most importantly, the solution is quick: the Instahelp platform is available 24/7 and offers a guaranteed first contact within 24 hours.

https://instahelp.me/business or business@instahelp.me