Courier services helping businesses race to success

Courier services: helping businesses race to success

Today’s business climate ate is fast paced and on the move, hand in hand with the speed of gathering information and data - thanks to the internet & mobile gadgets.

To ensure expansion andd prosperity, businesses now require that products and packages are dispatched tched instantly and arrive quickly to its target customers or suppliers. For these things to arrive days/weeks late is bad business. This is why companies now rely more on courier services.

Courier services are now an integral part of business since it has been proven that using them provides more ad advantages vantages to businesses than regular postal/ delivery services.

To guaranty same day delivery, courier service companies invest in efficient fleetss of vehicles, mobile phones and tablets, gps, remote cameras and courier management software to establish efficiency in their systems.

They also have very competitive rates vs bigger companies; even for same day delivery services. It can be very efficient in terms of company logistics costs especially for bulk and heavy shipments.

In line with this, most courier rates also include free transit insurance in the off chance that there is a delay or the package gets damaged. Delivery personnel armed with specialized courier dispatch software, already built into their mobile devices, will usually report any delays to both the head office and customer. Since accidents can and do happen, this is a value added service – it is extremely important that customers are immediately made aware of what has happened.

Courier companies also regularly review mobile devices, courier management software & their fleet of vehicles so that operations stay smooth for the customer. In the past, waybill forms would actually have to be filled out manually and even dispatchorders to delivery personnel would be written on a board. The customer was a passive participant; waiting to hear from the courier if the package arrived or not.

But now with regularly updated courier dispatch software programs, the entire process is fully automated - from customers requesting a delivery, gathering package details (weight, cost etc), dispatching delivery personnel, mapping which route to take, collating bulk deliveries and even live gps tracking by the customer up until proof of delivery is given. This instantly increases efficiency and satisfies and delights customers.

The fast pace of business won’t slow down soon and courier services will continue to improve and will still be a part of industry for a long time to come.