Safe Shopping

“Retail to go” continuing with new La Palmera Pickup

BY: SARONA WINFREY

With enhanced safety guidelines and practices in place, La Palmera continues to provide much-needed retail therapy to pandemic-weary shoppers. Since reopening May 1, more and more merchants have continued to open in the

1-million-square-foot mall, with almost all now welcoming guests once again as La Palmera continues to operate on a reduced daily schedule of 11 a.m. to 7 p.m.

“It’s been an interesting few months, temporarily closing and then reopening the mall while coordinating with our retailers and restaurants as they determined a schedule that worked for each of them,” said Fred Walters, La Palmera vice president and general manager. “We have worked diligently to stay on top of the situation as we continue to provide a safe environment for our staff, merchants and guests.”

“WE HAVE WORKED DILIGENTLY TO CONTINUE TO PROVIDE A SAFE ENVIRONMENT FOR OUR STAFF, MERCHANTS AND GUESTS.”

La Palmera has hand-sanitizing stations at each entrance with posted signage at entrances and throughout the mall reminding guests of safety guidelines and requirements, including the wearing of masks by all guests age 10 and up, as well as social distancing and personal hygiene practices.

The mall also continues its stepped-up cleaning and sanitizing practices in common areas such as restrooms, elevators, entry doors, escalator handrails and seating areas, including the La Palmera Cafés food court, which has been reconfigured to incorporate social distancing.

Some mall services and amenities remain unavailable until further notice, including Concierge (no gift card sales, wheelchair or stroller rentals) and the children’s play area. All recurring monthly mall programs and activities (Tide Turners Kids Club, Wave Walkers, entertainment, etc.) are also suspended until further notice.

Meanwhile, the mall is continuing to support the “to-go” efforts of its tenants, transitioning now from temporary pickup locations established during the pandemic to permanent, designated “La Palmera Pickup” parking spots. Guests can make their purchase by phone, online or through an app for a participating merchant and will then be directed to park in the appropriate color-coded zone for pickup.

There will four numbered spaces in each zone, clearly marked with color-coded signage, in four convenient locations:

• Blue in front of Grimaldi’s • Green in front of the food court entrance • Yellow on the backside of the mall near

Mall Shoe Service • Orange near the mall entrance on the upper level of the parking garage

Guests will pull into an open spot and contact the merchant upon arrival to have the purchase brought to their vehicle.

For more information on La Palmera, go www.lapalmera.com or follow us on Facebook.