Inside Inspira Newsletter February 2022

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Leadership Announcements Lydia Stockman Appointed Chief Administrative Officer Lydia Stockman, R.N., MHA, FACHE, has joined the organization as the chief administrative officer for Inspira Medical Center Mullica Hill and Inspira Health Center Woodbury.

Lydia has more than 20 years of experience in health care management at Robert Wood Johnson University Hospital, most recently serving as Senior Vice President, Clinical Operations. Since joining RWJ in 1994 as a nursing director, Lydia established the first intermediate care unit for the cardiac service line and led the organization from a primary stroke center to a comprehensive stoke center. She executed a growth strategy for the neuroscience service line by recruiting the top physician talent in neurology, stroke neurology and neurocritical care, and secured funding for expansion of their neurocritical ICU, which positioned the unit to exceed all primary stroke measures, mortality metric improvements and expanded capacity.

Lydia has provided leadership in mentoring and support to Business Related Groups as a way to engage employees in their organization and help grow new leaders. As a Latina leader, she served as an Executive Sponsor of SALUD (Service & Advocacy for Latinos United for Development), a Latino and

Joe Hreno Appointed Assistant Vice President Supply Chain & Transportation Joe Hreno has been promoted to assistant vice president of Supply Chain and Transportation. Joe began his career with Inspira nearly five years ago as corporate director of Supply Chain, providing strategic direction for supply chain across more than 200 of Inspira’s access sites, including acute care, ambulatory, behavioral health, imaging, and surgery centers. Prior to, and throughout the ongoing COVID-19 pandemic,

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Hispanic businessrelated group that recognizes Latinos in the working environment and the community.

As a sponsor, she supported celebrations and a recognition program for their work in the community and within the hospital with awards.

She began her career as a nurse at Cooper University Hospital in Camden, and as a result of her clinical experience, Lydia brings a holistic, patient-centric approach to all executive decision-making and effectively engages physicians in change-management initiatives. Lydia holds a Bachelor of Science in Nursing from Seton Hall University, as well as a Master’s degree in Healthcare Administration from Seton Hall.

With experience in building multidisciplinary teams and capitalizing on the successes, Lydia has been chosen to oversee overall operations in Mullica Hill and Woodbury, direct senior management staff and represent the organization. Lydia will continue to leverage Inspira’s regional presence as a leading health care network in South Jersey, identify new opportunities for business development and strategic growth, and ensure we provide the highest quality of safety and care to our patients.

Joe has played an integral role in acquiring and maintaining adequate levels of PPE to ensure the safety of our staff and our patients. As assistant vice president, Joe will now be responsible for overseeing fleet management and couriers, in addition to the supply chain.

Reliability

Speak Up for Safety Great Catch of the Month Tracey Pirozzi, R.N., ICU, Elmer

“Tracey Pirozzi, R.N., Elmer ICU, took a STAR moment when attempting to pull Atorvastatin 40 mg from an Omnicell medication dispenser. As Tracey was validating and verifying she had Atorvastatin 40 mg, she identified that Atorvastatin 20 mg and Atorvastatin 40 mg were mixed in the same well. Tracey immediately took a timeout, validated and verified she had the correct dose of Atorvastatin prior to scanning the medication and collected the incorrect dose of Atorvastatin 20 mg, returning it to the pharmacy for appropriate stocking.

If Tracey had not taken a STAR moment when collecting Atorvastatin 40 mg from the Omnicell, Tracey could have picked up the Atorvastatin 20 mg, resulting in a medication error. This could have potentially caused harm to the patient by receiving the incorrect, lesser dose. Tracey took a STAR moment, completed a purposeful timeout and used the Validate and Verify HRO Tool to confirm the patient received the correct dosage of medication.

This is why it is important that everyone makes habit of using our HRO Tools. By taking a STAR moment to verify the patient received the correct medication and dosage, Tracey prevented possible patient harm.

Thank you Tracey for using our HRO Tools, such as STAR, Validate and Verify and our RED Rule Timeout to maintain safe and reliable patient care.”

Inspira Receives Women’s Choice Awards Inspira is committed to providing high-quality care to our community, and that includes the commitment of every staff and team member to ensure a positive and safe patient experience is provided to all. We acknowledge and congratulate two of our medical centers that have recently been recognized by the Women’s Choice Award®, America’s trusted referral source for the best in health care.

Inspira Medical Center Vineland has earned the 2022 Women’s Choice Award for America’s Best Mammogram Imaging Centers. The list of 1,628 award winners, including Inspira Medical Center Vineland, represents imaging centers that carry the Breast Imaging Center of Excellence (BICOE) seal from the American College of Radiology and are accredited for Mammograms (MAP).

Inspira Medical Center Elmer has earned the 2022 Women’s Choice Award for America’s Best Hospitals for Orthopedics, and is in the top 7% of 4,728 U.S. hospitals offering orthopedic services. Inspira Medical Center Elmer is one of 342 award recipients representing the hospitals that have met the highest standards for orthopedic care in the U.S.

We send our congratulations to each and every team member at both centers for this honor, and thank them for their continued efforts to elevate our patient experience and make Inspira Health a trusted health care partner in the South Jersey community.

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LEADING RELIABLY TO Zero HARM LEADING RELIABLY TO Zero HARM

LearningBoards Pediatrics, Inspira Medical Center Vineland Ashley Krimmel, R.N., assistant nurse manager of Inspira Vineland Pediatrics holds a department Daily Huddle at the beginning of each shift.

Ashley kicks off the Daily Huddles in front of the department Learning Board with HRO as the foundation of all they do. Reinforcing the importance of Inspira’s HRO Tools, Ashely starts the huddle with a review of the Safety Tool of the Month. She completes a look back and look forward with a review of bedside-shift report, communication boards, hourly rounding, patient and employee safety concerns, staffing, census, holds, and CAUTI and CLABSI awareness. Those that participate in councils at Inspira are allotted time at the Daily Huddle to share learnings or safety messages. The Daily Huddle form is placed in a binder that department staff can access, and information/safety concerns from the Daily Huddle are reported at the IMC (Bridgeton, Elmer, Vineland) Daily Safety Briefing each morning. Concerns that are reported during the huddle are also placed on the department’s Learning Board.

Pictured left to right: Morta Vaisyte, R.N., Naomi Morgan, R.N., Toni Weaver, L.P.N., unit secretary, and Ashley Krimmel, R.N., assistant nurse manager.

This checklist is updated every month with items from the New, Working and Solved section. The Learning Board creates a safe place for staff A recent concern that was reported by staff and showed to share their concerns, but the addition of up on the Engagement and Safety Survey was closedthe checklist allows for status updates, closes loop communication. This item was placed in the New (red) section of the Learning Board and the team began the loop on items that were resolved, timing to resolution, and transparency if unable to working on it immediately. resolve. Capturing the update in the meeting Margaret (Peggy) White, director of Maternal Child minutes is an extra layer of closing the loop and Health in Vineland shared, allows for those that attended the meeting to “As a department, we worked to create an walk away with an in-hand update, and those innovative way to close the loop on concerns that were unable to attend a reference tool.” the staff report at huddle and place on the Learning Board. After compiling all the staffs’ feedback, I created a Learning Board checklist.

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LEADING RELIABLY TO Zero HARM LEADING RELIABLY TO Zero HARM

Inspira’s Education Department holds their huddle and discusses their Learning Board virtually each day.

Education Department Emily Turnure, administrative director, Education and Accreditation, facilitates her department's Daily Huddle virtually via Microsoft Teams.

Emily shared, “Being a network department with staff in Mullica Hill and Vineland, in person huddles did not allow for all of my staff to meet face to face.

Since our huddles have moved to a virtual platform, we are now able to meet as one department across the network and review our Learning Board. A recent concern added to the New (red) section of the Learning Board was adding hand sanitizer to all of the Education classrooms in Mullica Hill and Vineland. We worked with Infection Control, Engineering and EVS to have this completed. Once completed, the stickie moved to the Solved (green) section of the Learning Board. Other

recent items included revising our Accreditation Pocket Guide prior to our DNV Survey and increasing use of our Learning Board. These concerns were reviewed at our Daily Huddle, placed on the Learning Board and worked their way to the Solved (green) section quickly.

The Learning Board is a great tool for staff to see the concerns work through the process. As we continue to grow as an organization, it is even more important to be sure our staff hear a consistent message. The Learning Board, physical or virtual, is a great tool for leadership and staff to ensure communications are relayed reliably through the department.”

Cathy Giovinazzi, education specialist, shared,

“The learning board is a universal communication tool that keeps us all connected and provides for universal resolution."

Cheryl Baker, coordinator, added,

“The board helps us to make changes that benefit our department and other departments that interface with our department.”

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Congratulations

Employees of the Month!

Teamwork Kathy Thorp, office clerk, Women’s and Children’s Outpatient, Mullica Hill “Kathy goes above and beyond for her team. She completes the duties of her position and continually covers for others to make sure the department runs with the same standards and quality of patient care. Kathy is an amazing team player!”

Teamwork Rosalind Murphy, operator, Communications, Bridgeton “Rosalind is truly a team player and goes above and beyond for her co-workers and our customers. She makes herself available to help out when coverage is needed.

Rosalind has demonstrated true teamwork and is always willing to step in and lend a hand. She truly demonstrates the WOW factor!”

Teamwork Matthew Clark, officer, Security, Elmer

“Matt is able to handle any situation in a calm manner.

Matt is an asset to the Inspira Security team. He is professional and hardworking and always goes above and beyond to help in any situation.”

Compassion Jessica Norberg, dietitian, LIFE

“Jessica demonstrates compassion, patience and empathy for our LIFE participants. She addresses the participants with respect when reviewing their nutritional status and helps them achieve their goals, especially those that require special diet restrictions. We are very fortunate to have Jess on our Inspira LIFE Team!”

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Teamwork Ashley More, case manager, Behavioral Health, Woodbury

“Ashley is a valuable team member. She always has a positive, motivating attitude, which is contagious for our team and patients. Ashley is a dependable, reliable, flexible colleague.”

Teamwork Dineen Lafferty, medical assistant, Inspira Medical Group Endocrinology Mullica Hill Commons “Dineen has an exemplary work ethic. Her kindness and compassion for her team and her patients is commendable.

Dineen goes above and beyond what is expected of her.

No matter how hard it gets or how tough the situation, she gives that WOW factor in everything she does.”

Teamwork Brett McCormick, emergency preparedness coordinator, Life Safety, Vineland “Brett does all he can to support his team and Inspira.

Brett has stepped up whether it be for DNV, COVID EOC, Environment of Care, Emergency Management training or HVA assessments, he has been all over the place. He helps corral a multitude of information. Brett is a hands-on kind of teammate, and it shows in the level of attention he provides.”

Get Your Prescriptions and More at the Inspira Health Pharmacy Between working, caring for your family and finding time for yourself, it can be difficult to manage prescriptions. But following your health care provider’s recommended treatment regimen is essential to maintaining a healthy lifestyle.

That’s why Inspira Medical Centers Mullica Hill and Vineland offer retail pharmacy locations—to make it convenient and easy for patients and staff members to get their medications on-site.

Inspira Health's retail pharmacies offer quick and efficient service for prescriptions as well as over-thecounter (OTC) medications, vitamins, first aid supplies, diabetes supplies, feminine products, essential oils, smoking cessation products and vaccinations such as influenza, Tdap and shingles.

Continuity of Care Choosing an Inspira Health Pharmacy for your prescriptions allows you, as both an employee and a patient, to benefit from a continuity of care that you won’t get at your local pharmacy. Pharmacists at Inspira have access to electronic health records (EHRs), which means they can give you personalized medication counseling and work with your providers to stock medications based on need.

prescription discount card program called SlashRx. Inspira employees also receive a 10 percent discount on OTC products (excluding pseudoephedrine products). And if the pharmacy doesn’t have a product you need, they can order it for next-day delivery, Monday through Thursday. In addition, Inspira staff members can pay via QuickCharge using their badge at the pharmacy.

Let your provider know if you’d like to switch to Inspira Health Pharmacy. If you have questions, call 1-800-345-7070.

If you’re staying at an Inspira Medical Center for treatment, you can take advantage of the Meds-toBeds program through Inspira Health Pharmacy as well. Instead of having to visit an outside pharmacy on your way home from the hospital, you can use the GetWellNetwork (available on in-room devices) to order prescriptions and have them delivered directly to your bedside to take home upon being discharged.

Employee Benefits By using Inspira Health Pharmacy, not only do you benefit from convenience and continuity of care, but as an Inspira staff member, you also have access to a number of perks. If you have prescription coverage through Inspira, our retail locations are preferred pharmacies, which means your coverage includes a benefit of a 90-day supply of preferred generic medication for the price of a 60-day supply. Those without prescription coverage can enroll in a courtesy

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Elective PCI Now Offered at Inspira Mullica Hill As an organization committed to providing a safe and compassionate experience, Inspira is always looking for ways to elevate the care we provide across our region. Throughout Inspira’s history, our organization has worked tirelessly to inspire and empower healthier communities by creating the highest quality patient experience. In fact, our first strategic domain focuses on our efforts to provide quality and clinical excellence, patient safety, and experience of care. As such, Inspira Health is now taking another step forward to deliver life-enhancing – and often lifesaving – care close to our patients’ homes: elective PCI procedures.

Inspira has been providing full-service diagnostic cardiac catheterization for the past 25 years and emergent PCI procedures since 2009. In February 2021, the NJ Department of Health made it possible for community hospitals to provide elective PCI procedures.

Inspira has been undergoing the process for approval on performing elective PCI procedures at both Inspira Medical Center Mullica Hill and Vineland. In December, Inspira Medical Center Mullica Hill was awarded a license from the NJ Department of Health to provide elective PCI procedures.

Inspira Medical Center Mullica Hill officially began providing elective PCI procedures on Monday, December 27. This allows the same team of interventional cardiologists who have performed emergent PCI procedures to date to expand this service into the elective environment. These new regulations

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Pictured: Kurt Kaulback, M.D., and Tiffany Papandrew, R.T.

give Inspira the opportunity to make a greater impact on people’s lives, particularly those in underserved communities. And with the approval to move forward with elective PCI procedures, the cardiac team was able to quickly pivot and had the opportunity to perform the first elective intervention procedure at Mullica Hill on a diagnostic patient who was a candidate for an intervention.

In addition, while the Vineland center is still in the process of seeking approval for elective PCI procedures, the cardiac team recently achieved a monumental milestone. The team performed their 100th emergent PCI procedure of 2021, marking the first time since the program started in 2013 that they’ve crossed that milestone in a single year. We will continue to share information as it becomes available regarding the approval process for elective PCI procedures at our Vineland center.

Welcome Belleplain Emergency Corps to Inspira Family Inspira Health recently announced the purchase of the Belleplain Emergency Corps (BEC). BEC began providing emergency ambulance services in Belleplain and surrounding communities in 1953, officially incorporating in 1957.

"This is a great arrangement between BEC and Inspira," said BEC Chief William King Sr. "With our country's changing health care system and the COVID pandemic, this was right decision at the right time for our community."

"Inspira is excited to welcome Chief King and the more than 40 Belleplain Emergency Corps employees to the Inspira family," said Amy Mansue, president and CEO. "Over the years, BEC has earned the respect and trust of the communities it serves by providing professional, compassionate care. They have also brought innovative advancements to EMS services in the region."

Under the new arrangement, Inspira will now provide 9-1-1 ambulance service and interfacility basic life support transport to Dennis Township and Woodbine. It will also expand its non-emergency medical transport services to northern Cape May County, and serve as the dispatching agency for Dennis Township. When a resident calls 9-1-1, they will directly reach an Inspira dispatcher.

"We are committed to inspiring EMS across South Jersey," said Mark Chapman, director of EMS and Ground Transport. "With BEC joining the Inspira team, we look forward to providing the excellent care and service that the people of Dennis Township, Woodbine and surrounding communities have become accustomed to."

It’s Open Enrollment Time!

2022 open enrollment will kick off on Monday, February 7th and continue through Sunday, February 20th.

During open enrollment you can: • Enroll in or make changes to current plan selections • Add or remove dependents for coverage • Make your annual FSA or HSA (MyWay HSA plan) elections (new election is required each year to continue participation)

Human Resources will be hosting a virtual benefits fair through Microsoft Teams. Live benefit briefings will be scheduled where you will be able to ask questions regarding coverage, eligibility, and more. You will also have the ability to browse information on the Teams site and access Inspira’s open enrollment materials such as the 2022 Benefits Guidebook

and information from our benefit partners such as Horizon, Metlife, Carebridge, United Vision, Lincoln Financial, etc.

Please check your Inspira email for further communication regarding open enrollment.

Click here to join open enrollment in Microsoft Teams starting February 7th!

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