WhilemanyManagedServiceProvidersaremakingitbig, helpingvariousorganizationsaroundtheworld,somehave outstandingservices,betterthantherest.Knowmoreabout thiscreamylayerofMSPs,in "The 10 Best Performing Managed Service Providers for 2022." Thisversionof InsightsSuccessmagazinehaseverythingyouneedto ventureintotheworldofMSPs.
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The Best Performing Managed Service Providers for 2022
ThespecialtythatsetsMagna5apartispersonability,which takesacustomer-orientedapproach.Jacobadds, “All our engineers are trained on the technical side and the customer service side. We are 24/7 365 and outsource none of our work. We constantly evaluate new technologies and have taken a holistic approach to all our solutions.”
HurdledPath
Thepandemiccausedbusinessesawaveofchallenges,and Manga5dealtwiththemstrategically.Jacobnotes, “We very quickly realized was we needed to adjust the service
Magna5 works with private and public businesses of all sizes — from government agencies and manufacturing organizations to mid-market and large-scale operations.
offerings we were providing and how we were providing them. A lot of our remote access and cloud tools made the transition easy. We have quickly shifted our focus to protecting end-users who are no longer in the office. Something like putting together a suite of products that will protect an end-user wherever they go quickly and easily became a priority for us.”
Educationaleventsandpartneredeventsarealargepartof theMagna5culture.Jacobshares, “One that recently sticks out in my mind was when Briana Thompson, Magna5 Cybersecurity Engineer, spoke with students at Seneca Valley High School (Harmony, Penn.) for SV STEM Alumni Days. Briana shared with students pursuing STEM careers her professional progression, guidance on fields of study in college – including areas she wished she had spent more time on – and revealed typical day-in-the-life of a Cybersecurity Engineer, providing examples of how she made an impact on Magna5 customers' security.”
GoingAhead
Magna5hascontinuedtogroworganicallyandthrough acquisitionoverthepastfewyears. “We have been growing very rapidly, and I see that continuing over the next five years, further strengthening Magna5's position as a formidable player for cybersecurity, data recovery and cloud services in the lower middle market,” concludes Jacob.
As a trusted managed services provider, Magna5 has brought together the right mix of managed IT services, cybersecurity, network monitoring, and cloud hosting under one roof, which is fully managed by their team of experts 24X7 all 365 days.
Vinod Paul Chief Operating Of cer Align
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Align Managed Services is the industry’s rst Managed Services Provider speci cally tailored to the alternative investment space.
RealITSolutionsoffersahostofmanagedITservices,with itsflagshipRealCare™Serviceastheheadliner.Itpartners withsmallmanufacturersaseitherawhollyoutsourcedor fullyintegratedco-managedITdepartment.Mattasserts, "A key focus area for us the last few years has been cybersecurity. We have seen too many small businesses get attacked – few of which make the news, but it happens every day. Most of these attacks are preventable. There are many basic protections we can implement that most companies aren't even aware of and don't break the bank."
NameYouCanTrust
RealITSolutionsisthepreferredchoiceforlocal, small,manufacturing,andengineeringcompanies becauseoftheircommitmenttotheirindustry TheyhavedeliveredITservicesandsolutionsfor smallmanufacturersforover16years.Mattsays, "We feel like we do a better job than anyone else at understanding and meeting the needs and challenges of these businesses."
Mattmentionsthat,likemanyothercompanies,therapid shifttoremoteworkandadistributedworkforcedisrupted thetraditionsithadinplacetomaintainitscompany culture. "We've really had to get creative and find new ways to promote our Core Values while still allowing workplace flexibility," explainsMatt.
HurdlesAlongtheWay
Mattthinksthattheimpactofthepandemiconthe technologyservicessectorhasbeenmuted.However,it acceleratedthemovetomoredecentralizationandmore remotework,butRealITSolutionswasonthattrajectory already.Mattshares, "I do think it's had a large impact on other industries. The vast and rapid enablement of remote workers was a sea change. It forced many people to evaluate how they were spending their time and maybe reset
their priorities a bit. I think we saw that with the so-called Great Resignation, and I think we continue to see it as companies are having to raise wages and benefits to attract and retain talent."
RealITSolutionscontinuestogrowandprovideadditional expertisetoitscustomers.Mattthinksthecompanywill continuetoexpandbeyondtraditionalmanagedITservices andsecurityservices.Mattnotes, "We always try to listen to the customers and address their pain and concerns, and if I'm hearing them correctly, these are some areas of concern."
"One key area I think you'll see us focus on is helping our clients learn more and get smarter about their operations through data collection and analysis. By modernizing shop floor equipment, we are getting good data from a huge variety of sources. We want to help them to make sense of that data and turn it into actionable intelligence. Part of this effort will also involve automation wherever it's pragmatic to do so. We see increased investment in augmenting the workforce with robotics and other automation systems to promote workplace safety and improve productivity," clarifiesMatt.
"Overall, I think the future is incredibly bright for Real IT Solutions. We have an amazing team of really smart people, and I'm excited to see what the future holds," Matt concludes.
