CLPS Incorporation - Pioneering Excellence in Corporate Solutions and Growth, December 2023

VOL: 12 ISSUE: 07 2023

Revolu onizing Efficiency The Role of Innova ve IT Solu ons in Modern Businesses Eleva ng Customer Experiences The Impact of IT Solu ons on User Engagement

CLPS

Incorporation

Pioneering Excellence in Corporate Solutions and Growth

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n the rapidly evolving landscape of technology, IT services play pivotal roles in shaping the success of businesses across industries. As organiza ons navigate the complex realm of informa on technology, the demand for specialized services and strategic guidance has surged.

Through this editorial, we bring forth CLPS Incorpora on for making IT services and consul ng invaluable assets.

These services encompass a broad spectrum of offerings, ranging from infrastructure management to cybersecurity solu ons. With businesses increasingly relying on digital pla orms, the efficiency and reliability of IT services have become mission-cri cal. Whether it’s maintaining robust IT infrastructure, implemen ng cu ng-edge so ware solu ons, or ensuring seamless connec vity, IT services provide the backbone for modern business opera ons.

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Simultaneously, IT consul ng emerges as a strategic partner, guiding businesses through the intricate maze of technology adop on. Seasoned consultants bring a wealth of industry knowledge and technical exper se, helping organiza ons align IT strategies with overarching business goals. From cra ing digital transforma on roadmaps to op mizing IT budgets, consultants contribute to the strategic vision and longterm sustainability of enterprises.

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The synergy between IT services and consul ng is evident in their collec ve impact on business innova on and compe veness. As technologies like cloud compu ng, ar ficial intelligence, and data analy cs redefine industries, the collabora on between service providers and consultants becomes instrumental in driving successful digital transforma ons. In this dynamic landscape, businesses that leverage the full spectrum of IT services and consul ng are be er posi oned to adapt, thrive, and lead in an increasingly digital future.

Have an enlightening read ahead!

-Preon Bannier

C O V E R

S T O R Y

Incorporation Pioneering Excellence in Corporate Solutions and Growth

Mr. Raymond Lin CEO & Director CLPS Incorporation

Through Innovative

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Mr. Lin’s dedication to talent development and service excellence is strongly aligned with CLPS’s mission and vision.

Transforming Institutions Through Innovative IT Services!

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n today’s rapidly evolving global financial landscape, institutions demand more than just technology solutions—they require a partner who understands their unique challenges, anticipates their needs, and delivers innovative services that drive success. CLPS Incorporation stands at the forefront of this transformative journey, offering a diverse range of information technology, consulting, and solutions tailored to the banking, wealth management, ecommerce, and automotive areas.

Let’s delve into the fascinating journey: From Vision to Leadership Mr. Raymond Lin’s tenure at CLPS began in February 2009 when he assumed the role of CEO and Director. His motivation to join CLPS was deeply rooted in his extensive background in IT outsourcing, talent acquisition, training, and service delivery. Prior to this pivotal role, his career path was marked by achievements and leadership roles that solidified his expertise in the IT industry.

Before his tenure at CLPS, Mr. Lin served as a Business Consultant at VanceInfo, a renowned IT consulting and outsourcing company, from January 2008 to January 2009.

This experience exposed him to the multifaceted landscape of the IT industry, providing valuable insights into its dynamic nature.

With headquarters in Hong Kong, as well as IT centers across mainland China, the company’s global reach grew exponentially. From neighboring countries in Asia to Australia, the U.S., and beyond, CLPS strategically positioned itself to cater to the unique needs of its diverse clientele.

Notably, VanceInfo later acquired A-IT Software (Shanghai) Co. Ltd., where Mr. Lin had previously held the position of General Manager. His leadership during this period played a pivotal role in establishing him as an IT outsourcing service veteran.

At the core of CLPS’s approach is an unwavering commitment to innovation. The company harnesses cuttingedge technologies to provide tailored digital transformation services that empower clients to achieve their distinct business objectives. By staying at the forefront of technological advancements, CLPS ensures that its solutions remain aligned with the evolving needs of the financial and technology sectors.

One of Mr. Lin’s standout contributions was his instrumental role in pioneering training programs for mainframe and VisionPLUS, a credit card processing solution, in China. These initiatives positioned CLPS as a significant mainframe resource hub and propelled the VisionPLUS project team into the forefront of Greater China. His dedication to talent development and service excellence is strongly aligned with CLPS’s mission and vision.

In 2015, Mr. Lin earned the prestigious title of MSE Senior Advisor at Fudan University, further solidifying his reputation in the industry. His involvement in this advisory role at such a renowned institution underscores his commitment to sharing knowledge and expertise with aspiring IT professionals.

Under Mr. Lin’s visionary leadership, CLPS Incorporation has made significant strides in the fintech sector. His deeprooted experience in IT outsourcing, training, development, and service delivery positions CLPS as a key player in the evolving fintech landscape. With a focus on innovation, efficiency, security, and customer-centric solutions, Mr. Lin continues to lead CLPS toward new heights in the digital financial era.

Global Reach and Expertise Though officially incorporated in May 2017, CLPS’s journey commenced much earlier, within the dynamic landscape of Shanghai, starting in 2005. Here, the company took its initial steps into the realms of financial and technological services, laying the groundwork for its ambitious vision. From the outset, CLPS’s focus was clear: to deliver excellence to global institutions, initially spanning the banking and credit card areas and eventually laying the ground for wealth management, insurance, automotive, and technology.

CLPS’s dedication to excellence soon transcended geographical boundaries, with its operations extending across international regions.

May 24, 2018, marked a pivotal moment in CLPS’s journey as it became a listed company on the Nasdaq Stock Market.

This achievement was not merely a milestone; it was a resounding recognition of the company’s growth, potential, and global impact. CLPS’s listing on Nasdaq elevated its profile on the world stage, cementing its position as a major player in the realms of IT and fintech.

Adaptability in a Changing Landscape CLPS’s journey began in 2005, and from that moment, it embarked on a mission to provide cutting-edge IT services to institutions across various sectors. With nearly twenty years of operational experience, CLPS has honed its expertise, refined its services, and solidified its position as a leader in the field.

Throughout its history, CLPS has diversified its services to cater to a wide range of industries, including banking, wealth management, e-commerce, automotive, and technology. This diversification has allowed the company to amass a wealth of knowledge and experience, equipping it with the tools needed to address the unique challenges and opportunities presented by each sector.

The IT services industry is characterized by constant change and innovation. CLPS’s remarkable longevity in this sector is a testament to its adaptability and ability to stay ahead of the curve. Over the years, the company has embraced emerging technologies and trends, ensuring that its IT services remain relevant and effective.

CLPS’s extensive tenure in the industry has not only solidified its position but also underscored its track record of success. The company’s ability to consistently deliver results, meet client expectations, and drive digital transformation has earned it a reputation for excellence.

As a global player, CLPS has expanded its reach far beyond its initial roots. It has established a presence in key

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CLPS’s commitment to excellence quickly expanded beyond borders, with its operations reaching international regions.

international markets, forging valuable partnerships and collaborations along the way. This global perspective allows CLPS to offer a broad spectrum of services to clients with diverse needs.

with clients. Its 3,824 employees as of fiscal year 2022, predominantly IT professionals, have made CLPS a go-to partner for businesses that require bilingual or multilingual capabilities.

Comprehensive Service Offerings

Industry Expertise and Domain Knowledge CLPS’s depth of industry expertise and domain knowledge is a cornerstone of its success. Its teams possess a profound understanding of financial industry verticals, enabling them to address clients’ specific needs with precision. This expertise is particularly valuable in the banking, wealth management, e-commerce, and automotive sectors, where nuanced knowledge can make all the difference.

CLPS offers a broad spectrum of digital transformation services, covering staffing-based consulting, customized IT solutions, and advanced technology implementations. This diverse range of services empowers clients to either build new systems or enhance existing ones. Whether it’s core banking systems, credit card solutions, or cutting-edge ecommerce platforms, CLPS leverages its expertise to fulfill client objectives.

Investment in Talent Creation and Development One of CLPS’s distinctive features is its investment in talent. The CLPS Academy oversees the Talent Creation Program (TCP) and Talent Development Program (TDP).

TCP, operating for over a decade, focuses on recruiting, training, developing, and retaining top-tier talent. Interns undergo rigorous training before becoming integral members of development teams. TDP, on the other hand, continually hones the skills of seasoned professionals, ensuring they stay at the forefront of industry trends. These programs not only create a pool of skilled professionals but also foster lasting client relationships.

Pioneer in Human Capital CLPS has emerged as a pioneer in providing IT professionals to the financial and technology sectors.

With a strong focus on industries like banking, wealth management, e-commerce, and automotive, CLPS boasts a substantial pool of skilled talent. This workforce, many of whom are multilingual, facilitates seamless communication

Additionally, CLPS has strategically engaged with bluechip clients, forging enduring relationships based on trust and exceptional service delivery. Its track record of excellence has solidified these partnerships, making CLPS the trusted choice for clients seeking IT solutions.

Key Financial Solutions CLPS Incorporation centers its primary focus on key operational areas, each catered to specific industry sectors: Banking Solutions One of CLPS’s core strengths lies in its banking solutions.

With over 15 years of experience working with global banks, CLPS specializes in implementing and enhancing banking systems. These solutions span various functions, including loans, savings, deposits, account management, anti-money laundering, risk control, and credit card systems. Whether it’s traditional or online banking, CLPS offers a comprehensive suite of business modules. Its deep market insights have enabled the development of products

Credit Card Expertise CLPS is a recognized expert in credit card solutions, providing IT consulting services in areas like applications, authorization, settlement, collection, promotions, point systems, anti-fraud measures, statements, reporting, and risk management. The company has supported both Chinese and global clients in managing their credit card IT systems, including the complex VisionPLUS platform.

Core Banking Services In the core banking domain, CLPS offers services for system implementation, including business analysis, design, development, testing, maintenance, and global operation support. These services encompass functions such as loans, deposits, general ledger, wealth management, debit cards, anti-money laundering, statement and reporting, and risk management. CLPS also offers architecture consulting services for core banking systems, online banking, and mobile banking.

Wealth Management Solutions CLPS extends its expertise to the wealth management sector, serving investment banks, insurance groups, asset management corporations, and related entities. The company provides IT services and industry knowledge in areas such as asset management systems, core insurance systems, and pension systems.

Consulting and Solution Services CLPS provides consulting services to various industries, including banking, wealth management, e-commerce, and automotive. These services encompass IT consulting, business analysis, system design, and other specialized support. The company also offers customized solution contracts for system design, planning, integration, and customization based on specific client requirements.

Other Services CLPS Virtual Banking Platform (CLB)

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such as credit card systems, transaction-acquiring platforms, reward point terminals, and virtual bank training platforms.

CLB is a unique and successful training platform for IT

CLPS aims to deliver solutions that not only address immediate client needs but also foster long-term collaboration and growth.

E-Commerce Services CLPS has expanded its capabilities to e-commerce, undertaking IT system development for both domestic and international clients. These projects cover various aspects of online platforms, cross-border e-commerce, logistics, big data analysis, and intelligent decision-making.

Automotive and Technology Leveraging its expertise from the financial and e-commerce sectors, CLPS has ventured into automotive and technology. The company participates in the development of autonomous driving, AI-driven technology, and internet auto finance platforms, addressing the growing demand for tech-enabled solutions in the automotive industry.

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talents owned by CLPS. For more than ten years, the company has been been focusing on recruiting, training, developing, and retaining human capital and talents.

CLPS has been developing and continuously upgrading its CLB to train specialized financial IT personnel in order to differentiate itself from general IT developers. CLB is one of the crucial components of the company's TCP. It contains a full set of banking application modules covering areas such as core banking, credit cards, and wealth management, incorporated with cutting-edge technologies, such as JAVA, Android & iOS, HTML, blockchain, cloud computing, and big data.

Recruitment and Headhunting As per the client’s request, CLPS is capable of providing the most suitable person for a position. The Company maintains more than 100 talent acquisition staff with rich industry backgrounds and knowledge. its recruitment

centers are well equipped with advanced technology, such as cloud platforms, big data, and robotic process automation (RPA), to accelerate the talent acquisition process. As a result, CLPS obtains qualified talent, reduces talent acquisition costs, meets the growing demands of talent from its existing and potential clients, and achieves meaningful growth.

Fee-For-Service Training Under the fee-for-service training, we incur charges for clients based on their training needs. Generally, it includes domain knowledge, technology skills, data security and management compliance training, soft skills for personnel, and English language skills, including verbal and business correspondence for all levels, especially for those who need to communicate with global customers directly on a daily basis. However, the training content and approach can be customized based on the client’s training needs.

Innovation Lab Initiatives The CLPS Innovation Lab (CLPS i-Lab) plays a pivotal role in driving research and development (R&D) efforts that enhance the company’s turn-key financial solutions. The lab focuses on innovative technologies such as blockchain, big data, cloud computing, microservices, open APIs, robotic process automation (RPA), artificial intelligence (AI), and distributed application systems. By integrating the DevOps methodology and tools, the lab revolutionizes project delivery processes, elevating operational efficiency and project quality.

Some noteworthy achievements from the CLPS i-Lab include the creation of a blockchain-based loyalty reward solution, the development of a new generation loan management system for small and medium-sized banking institutions, digital marketing solutions for enhanced

customer engagement, and an AI-generated content (AIGC) solution. These innovations are driving CLPS’s growth and shaping the future of financial services.

Overview of CLPS Service Network International Presence: CLPS has strategically expanded its global presence by establishing offices and delivery centers in key international markets. This includes locations in the United States, Australia, and Asia. These international offices enable CLPS to be in close proximity to its global clients and provide them with localized support.

Mergers and Acquisitions: CLPS has pursued mergers and acquisitions (M&A) as a means to expand its service network and capabilities. The acquisition of Ridik in Singapore is a prime example of this strategy. Such acquisitions not only enhance CLPS’s geographical reach but also bring in new talent and expertise.

Leveraging Partnerships: CLPS has formed strategic partnerships and alliances with global financial institutions, fintech companies, and technology providers. These partnerships enable CLPS to offer a broader range of services and solutions to its clients while leveraging the expertise of its partners.

Technological Innovation: CLPS places a strong emphasis on technological innovation to stay at the forefront of the IT and business solutions industry. The CLPS Innovation Lab (CLPS i-Lab) plays a pivotal role in researching and developing cutting-edge technologies, including blockchain, big data, cloud computing, AI, and more. This commitment to innovation allows CLPS to provide state-ofthe-art solutions to global clients.

Talent Development: CLPS has invested in talent development programs, such as the CLPS Academy, to nurture and train IT professionals. These programs ensure a

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One of CLPS’s core strengths lies in its banking solutions. With over 15 years of experience working with global banks, CLPS specializes in implementing and enhancing banking systems.

skilled workforce capable of delivering high-quality services to global financial institutions.

Client-Centric Approach: CLPS places a strong emphasis on understanding the unique needs and challenges of its clients in different regions. This client-centric approach enables the company to tailor its services to specific market requirements and build lasting relationships with global financial institutions.

Financial Institutions that CLPS Collaborates Global Banks: CLPS provides IT consulting and solutions to global banks operating in various regions. These banks often require specialized IT services to support their operations, including core banking systems, credit card processing, risk management, and more.

Regional Banks: CLPS serves regional banks that operate within specific geographic areas. These banks may require tailored IT solutions to address their unique business needs and regulatory requirements.

Wealth Management Firms: Wealth management companies, including asset managers and financial advisory firms, benefit from CLPS’s IT expertise to streamline their operations, manage client portfolios, and ensure compliance with industry regulations.

Insurance Companies: CLPS offers IT solutions to insurance providers to enhance policy management, claims processing, underwriting, and customer service. The company’s services help insurers optimize their operations and improve customer experiences.

Payment Processors: Payment processing companies and financial technology (fintech) firms rely on CLPS’s IT services to support payment processing systems, fraud detection, transaction security, and more.

E-commerce Platforms: E-commerce companies require robust IT solutions to manage their online marketplaces, payment gateways, customer data, and logistics. CLPS supports e-commerce firms in optimizing their digital operations.

Technology Providers: CLPS collaborates with technology companies that develop software, hardware, and infrastructure solutions for the financial industry. These partnerships often involve software development, integration, and maintenance.

Role of Talent Creation and Development at CLPS Ensuring Industry-Relevant Expertise

CLPS recognizes the rapidly evolving nature of the IT and financial industries. To stay competitive and provide cutting-edge solutions, the company places a strong emphasis on continuously updating the expertise of its workforce. Talent creation programs ensure that employees possess the latest domain knowledge, technology skills, and regulatory insights relevant to the financial sector.

Fostering a Culture of Excellence Talent development programs at CLPS go beyond technical training. They also focus on enhancing soft skills, including communication, teamwork, problem-solving, and adaptability. These skills are vital for employees to excel in client-facing roles and effectively collaborate on projects.

Global Preparedness Given the global nature of the financial industry, CLPS recognizes the importance of English language proficiency.

By investing in English language training, the company equips its workforce to communicate fluently and confidently with clients and partners worldwide.

Hands-On Experience CLPS’s commitment to experiential learning sets it apart.

Through initiatives like the CLPS Virtual Banking Platform (CLB), aspiring professionals gain practical exposure to real-world banking scenarios. This hands-on experience is invaluable in preparing talent for the complexities of the financial IT landscape.

Collaboration with Educational Institutions CLPS actively collaborates with educational institutions, such as Educare Global Academy in Singapore. These partnerships not only help produce highly skilled IT professionals but also strengthen CLPS’s ties with the academic community, fostering innovation and knowledge exchange.

Talent Retention and Growth CLPS’s investment in talent development extends to its existing workforce through the Talent Development Program (TDP). By enhancing the skills and knowledge of its employees, CLPS ensures that its team remains wellequipped to serve clients effectively and drive innovation within the company.

Creating a Talent Pipeline CLPS’s approach to talent creation involves selecting qualified students each year for training programs. This strategy not only bridges the gap between theory and practice but also creates a pipeline of skilled professionals ready to contribute to the financial IT sector.

Ensuring Data Security and Compliance CLPS recognizes the importance of data security and compliance in the financial industry. Training programs include a focus on instilling a culture of data protection and regulatory compliance among employees, contributing to the trust and confidence of clients.

CLPS Incorporation Delivery and R&D Centers CLPS Incorporation operates a network of 20 strategically located delivery and R&Ds. These centers are positioned to efficiently serve the company’s global clientele and contribute to its operations in various geographic regions. Here is a breakdown of the centers:

International Locations: 1. Hong Kong SAR 2. United States 3. Japan 4. Singapore 5. Australia 6. Malaysia 7. India 8. Philippines 9. Vietnam 10. Canada Each of these centers serves a specific role in CLPS’s operations, contributing to the delivery of IT solutions and consulting services to clients across the globe. The strategic positioning of these centers allows CLPS to tap into local expertise, provide region-specific solutions,

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Mainland China: 1. Shanghai 2. Beijing 3. Dalian 4. Tianjin 5. Xi’an 6. Chengdu 7. Guangzhou 8. Shenzhen 9. Hangzhou 10. Hainan

CLPS’s depth of industry expertise and domain knowledge is a cornerstone of its success. Its teams possess a profound understanding of nancial industry verticals, enabling them to address clients’ specic needs with precision.

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Furthermore, CLPS Incorporation is committed to expanding its global footprint strategically to enhance its presence in key markets and explore new opportunities for growth. This expansion is guided by a deep understanding of market dynamics, customer demands, and emerging technological trends. CLPS leverages its existing centers as a foundation for establishing new ones in locations that align with its business objectives.

The company’s global approach emphasizes agility, responsiveness, and collaboration across its network of centers. By harnessing the collective expertise of its diverse workforce and maintaining a global perspective, CLPS aims to continue delivering top-tier IT solutions and consulting services to clients worldwide. This expansion initiative reflects CLPS’s dedication to being a trusted partner for its clients and adapting to the evolving needs of a rapidly changing global business landscape.

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and stay closely attuned to industry trends and client needs in each geographic area.

At the core of CLPS’s approach is an unwavering commitment to innovation. The company harnesses cutting-edge technologies to provide tailored digital transformation services that empower clients to achieve their distinct business objectives.

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A Comprehensive Approach to Client Needs

Operational Flexibility: The ability to seamlessly transition between onsite and offsite resources provides CLPS with operational agility, enabling it to adapt to evolving project dynamics and client demands.

This approach is designed to ensure efficient and scalable solutions while maintaining flexibility and costeffectiveness. Here’s how CLPS combines these approaches to benefit its clients:

Specialized Expertise: CLPS can tap into a diverse talent pool from different regions, allowing the company to offer specialized expertise tailored to specific project requirements.

Onsite and Onshore Support:

Global Perspective: Combining onsite presence with global resources gives CLPS a holistic view of industry trends, best practices, and innovations, enriching its service offerings and ensuring clients benefit from a global perspective.

Direct Client Engagement: CLPS places emphasis on understanding its clients’ specific challenges, business processes, and objectives by deploying onsite or onshore teams. These teams work closely with clients at their physical locations, fostering real-time communication and immediate issue resolution.

Tailored Solutions: The close proximity of onsite and onshore teams allows CLPS to develop solutions that are highly customized to meet the client’s unique needs and align with their organizational dynamics.

Offsite and Offshore Services

By integrating these approaches, CLPS aims to deliver solutions that not only address immediate client needs but also foster long-term collaboration and growth. The balanced mix of onsite, onshore, offsite, and offshore resources enables CLPS to navigate the dynamic landscape of IT and business solutions effectively. This approach creates value for clients in a rapidly evolving global market and positions CLPS as a trusted partner for efficient and scalable services.

Cost-Effective Resource Utilization: CLPS leverages offsite and offshore resources to optimize operational costs.

Offshore teams are often situated in regions with favorable cost structures, enabling CLPS to provide competitive pricing to clients while delivering high-quality services.

A Leading Financial IT Services Player

Scalability: Offsite and offshore models offer flexibility in resource allocation. CLPS can quickly scale up or down based on project requirements, ensuring that clients receive the necessary support without delays.

Grow Revenue and Client Base CLPS plans to focus on both existing and new clients to cultivate revenue opportunities. The company aims to deliver high-quality services to its existing clients while

CLPS Incorporation has laid out a comprehensive set of strategies to drive its growth and expansion in terms of geographic locations and service offerings:

attracting new clients by leveraging its extensive service portfolio and deep industry expertise.

Invest in R&D CLPS is committed to increasing its investment in R&D. This investment will deepen its domain expertise in the financial industry and lead to the development of specialized solutions tailored to specific industry verticals.

Talent Creation and Development Talent remains a critical asset for CLPS. Initiatives like the Talent Creation Program (TCP) and Talent Development Program (TDP) will ensure a steady supply of skilled financial IT talent. Expanding the CLPS Academy to other key cities and industries will tap into a broader talent pool.

Operational Excellence and Efficiency CLPS aims to drive operational efficiencies through investments in infrastructure, R&D, and human capital. The company’s integrated platform offers economies of scale, and advanced technologies like cloud computing enhance scalability and cost-effectiveness.

Strategic Alliances and Acquisitions CLPS plans to form strategic alliances and pursue selective acquisitions to capture new growth opportunities. These initiatives will enhance technology capabilities, deepen client relationships, expand the service portfolio, and explore new geographical markets.

Global Expansion Strategy CLPS is committed to its global expansion strategy, extending its presence to various geographic locations.

Initiatives like the establishment of CLPS Technology (Philippines) Corp. align with this strategy, allowing the company to serve clients in new markets.

Collaboration and Partnerships CLPS has strategically collaborated with organizations and entered into agreements to leverage industry expertise and resources for education programs and fintech-based initiatives. These collaborations enhance the company’s capabilities.

By pursuing these strategies, CLPS Incorporation aims to continue its growth trajectory in the financial IT services industry while delivering value to its shareholders. The company’s commitment to innovation, talent development, operational excellence, and global expansion positions it for success in a dynamic and competitive market.

ISO 9001 Certication: CLPS’s attainment of the ISO 9001 certication exemplies its dedication to quality management systems.

This globally recognized standard underscores the company’s commitment to delivering consistent, high-quality services that meet customer expectations and enhance client satisfaction.

ISO 14001 Certication: The ISO 14001 certication signies CLPS’s proactive approach to environmental responsibility. By adhering to stringent environmental management standards, the company demonstrates its commitment to minimizing its ecological footprint and contributing to sustainable practices.

ISO 27001 Certication: As holders of the ISO 27001 certication, CLPS demonstrates its paramount commitment to information security management. This certication reinforces the company’s dedication to safeguarding sensitive information and data, a crucial aspect in today’s digitally driven landscape.

CMMI Level 5 Certication: Attaining Capability Maturity Model Integration (CMMI) Level 5, the highest level of process maturity, illustrates CLPS’s prowess in software development and project management. This certication validates the company’s ability to consistently deliver products and services of exceptional quality.

TMMi Level 3 Certication: The Test Maturity Model Integration (TMMi) Level 3 certication reafrms CLPS’s prociency in software testing and quality assurance. This achievement highlights the company’s rigorous approach to ensuring the reliability and performance of its solutions.

CLPS Incorporation’s exceptional performance and contributions within the corporate niche have garnered a range of esteemed certications and awards, solidifying its status as a prominent player in the technology and solutions domain. These accolades underscore CLPS’s commitment to excellence, innovation, and its signicant impact on the industry.

1. Shanghai Government’s Enterprise Software Certication: This recognition from the Shanghai government emphasizes CLPS’s contribution to advancing technological innovation within the region. The Enterprise Software Certication underscores the company’s role in propelling digital transformation and enhancing business operations.

2. High-tech Enterprise Designation: Being designated as a high-tech enterprise afrms CLPS’s status as a technological trailblazer. This award reects the company’s consistent efforts to push the boundaries of innovation while also contributing to the growth of the broader technology ecosystem.

3. Little Giant Company for Science and Technology: The Little Giant Company designation further solidies CLPS’s impact in the eld of science and technology. This recognition showcases the company’s signicant contributions to technological advancements and its role in shaping the industry’s trajectory.

4. Professional Talent Development Training Camp: The receipt of this certicate of recognition underscores CLPS’s commitment to fostering a skilled and capable workforce. By nurturing talent through professional development initiatives, CLPS contributes to the growth of expertise in the industry.

In sum, CLPS Incorporation’s array of certications and awards serve as a testament to its unwavering dedication to quality, innovation, and transformative impact. These accolades not only reect the company’s present achievements but also signal its ongoing commitment to shaping the future of technology and solutions within the corporate landscape.

The continuous growth and progress of CLPS cannot be achieved without the unremitting efforts of its people.

CLPS staff always adhere to the Company’s core values: honesty, diligence, professionalism, and responsibility.

Foreign Banking Project Team- Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS) Despite the full-blown pandemic last year, the CLPS team remained focused and professional. They were able to complete the development of various projects we requested. Behind the great teamwork, there were hardworking individuals who made important contributions. I would like to extend my gratitude to the CLPS team, and I hope you continue to take full advantage of your strengths and achieve more success.

I am looking forward to cooperating with you for a long time!

- Client from a large bank in Hong Kong SAR, China Jack Qiu, General Manager- Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS) In the nancial system performance optimization project, Jack developed and tested comprehensive and efcient solutions to meet performance expectations. As a team lead counterpart, he did his best to arrange and cooperate with us. As senior technical personnel, he participated in different key projects and put forward suggestions to nd the best technical solutions.

- Client from a large bank in Hong Kong SAR, China To Mingjie Shen, software development engineer of Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS): Mingjie Shen showcased his technical expertise, which provided important help for the progress of the nancial system upgrade project. His interpersonal skills, work ethic, management, and team-leading experiences were also signicantly improved.

- Client from a large bank in Hong Kong SAR, China To Xiang Zhao, software development engineer of Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS): Xiang Zhao efciently coordinated the work scope of the nancial system platform migration project with his team. He ensured that the project would be delivered with high quality despite the manpower constraint.

- Client from a large bank in Hong Kong SAR, China To Qingyi Li, software development engineer of Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS):

In the nancial system compliance project, Qingyi Li led the team to constantly learn new technical and business knowledge. He also delivered the project based on our standards.

- Client from a large bank in Hong Kong SAR, China To Fangyu Li, software development engineer of Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS): In the new nancial system module project, Fangyu Li made signicant progress in his analytical skills. He studied and worked hard in order to overcome various technical and business difculties.

- Client from a large bank in Hong Kong SAR, China To Yue Zhai, software development engineer of Qinson Credit Card Services Limited (“QCC,” a subsidiary of CLPS): In the nancial system technology upgrade project, Yue Zhai stayed focused and worked hard for the success of the project.

- Client from a large bank in Hong Kong SAR, China To Hao Li, software development engineer of the Automobile Finance Project Team of CLPS East China Region: Hao Li joined CLPS as a software engineer. His skills and experience were not limited to his job as a frontend developer. He overcame hindrances such as the lack of experience in personnel and project management. He eventually formed an excellent team and became a reputable project team leader. After ten months, he led the team to complete the development project for WeChat mini apps. He showed a strong sense of responsibility, learning ability, and comprehensive planning ability, and he can work under pressure. In addition, he’s a self-driven person, which enabled the exploration of new digital marketing strategies for auto nancial products for his clients.

- Client from a big auto nance company in China To Xia Li, Hui Lu, Xingzi Li, and Wei Jiang, software testing engineers of the Domestic Banking Project Team of CLPS East China Region: This all-women team of software testing engineers had participated in the testing work of the marketing and loan platform of a domestic bank. Despite the tight schedule of the project, they worked actively, conscientiously, and responsibly, and efciently communicated with the development of the project.

Our operation became smooth upon the successful launch of the project. They also won the Test Excellence Award and Test Quality Award in the internal review of the project team in 2020.

- Client from an urban commercial bank in China

To Hu Yang and Zhenkai Zhang, system engineers of the Foreign Banking Project Team of CLPS East China Region: Yang and Zhang were involved in the setup and upgrade of the IT infrastructure of our ofce. They provided professional technical support and onsite communication, answered the inquiries raised by users, and solved the needs on time. They also unanimously won afrmation and praise from the user department.

- Client from a leading international bank in the UK To the Delivery team of CLPS Key Account BU- Ecommerce: It’s a pleasure working with you in recruiting candidates. As a client, I have experienced CLPS’s expertise and passion. All of your teams are patient with the customer and are able to explain any question encountered in the workplace.

CLPS is a proven partner that is conscientious and diligent in getting things done. I would like to extend my gratitude to CLPS, and we’re looking forward to working with you in the coming years!

- Client from an international payment platform

Audited Fiscal Year 2022 Highlights: In the audited scal year 2022, CLPS Incorporation achieved remarkable growth and notable milestones across various segments, reafrming its position as a leader in the technology and solutions sector. These highlights, when compared to the twelve months ended June 30, 2021, showcase CLPS’s dedication to innovation, diversication, and expanding its market presence.

Impressive Revenue Growth CLPS reported a substantial 20.6% increase in revenues, reaching an impressive $152.0 million from the previous gure of $126.1 million. This upward trajectory underscores the company’s capacity to drive business growth and meet evolving client demands effectively.

Diverse Revenue Streams The scal year highlighted CLPS’s ability to provide diverse and comprehensive solutions. Revenue from IT consulting services rose by 17.8%, amounting to $144.1 million from $122.3 million. Simultaneously, revenue from customized IT solution services exhibited remarkable growth, skyrocketing by 115.2% to $6.7 million from $3.1 million. This underscores CLPS’s prowess in tailoring solutions to meet specic client needs.

Expansion in Key Areas The company’s strategic focus on key sectors yielded impressive results. Revenue from the wealth management area surged by 27.5%, reaching $32.1 million from $25.2 million, while revenue from the ecommerce area experienced a remarkable uptick of 53.5%, totaling $29.4 million compared to $19.2 million. These gures indicate CLPS’s ability to capitalize on industry trends and provide solutions that cater to evolving market demands.

International Market Penetration Notably, CLPS made signicant strides in the United States market, reporting an astounding increase of 2,443.1% in revenue, amounting to $0.9 million from $34.7 thousand. This achievement highlights the company’s growing international presence and its ability to tap into diverse markets successfully.

Operational Performance While operating income decreased by 11.6% to $7.4 million from $8.4 million, non-GAAP operating income witnessed a positive growth of 8.0%, reaching $14.6 million from $13.5 million. Similarly, while EBITDA decreased by 3.0% to $8.8 million from $9.1 million, non-GAAP EBITDA saw a robust increase of 12.6%, amounting to $16.0 million from $14.2 million. These metrics reect CLPS’s commitment to maintaining a strong nancial position while investing in innovation and growth.

Enhanced Financial Operations The scal year also highlighted CLPS’s improved nancial operations. Net cash provided by operating activities totaled $3.2 million, marking a signicant shift from the net cash used in operating activities of $2.6 million in the previous year. This improved nancial outlook demonstrates the company’s efciency in managing its resources and cash ows.

Client Expansion CLPS recorded a noteworthy 5.6% increase in the number of clients, totaling 265 from the previous count of 251. This expansion speaks to the company’s ability to attract and retain clients in a competitive market landscape.

In conclusion, CLPS Incorporation’s audited scal year 2022 highlights underscore its sustained growth, diverse revenue streams, international expansion, and commitment to innovation. By consistently delivering exceptional solutions, expanding its client base, and maintaining strong nancial operations, CLPS remains poised to shape the future of the technology and solutions industry.

CLPS Incorporation Distributes Special Cash Dividends CLPS Incorporation, on December 14, 2022, announced the distribution of a special cash dividend of $0.05 per share. This dividend, totaling approximately $1.18 million, was disbursed to shareholders of record as of December 29, 2022. The decision reects CLPS’s strong nancial standing, longterm vision, and commitment to providing value to its shareholders. This move underscores the company’s prudent nancial management and dedication to enhancing shareholder value as it continues to execute its dual-engine growth strategy and seeks future opportunities for sustained success.

Revolu onizing Efficiency

The Role of

Innovative IT Solutions in Modern Businesses I

n today’s hypercompetitive and fast-paced business landscape, efficiency reigns supreme. Companies are constantly seeking ways to streamline processes, optimize workflows, and gain a crucial edge over their rivals. This is where innovative IT solutions step in, acting as the catalyst for a revolution in efficiency. From automation and cloud computing to data analytics and artificial intelligence, these technologies are transforming the way businesses operate, driving growth and success.

Automation: Redefining Workflows and Boosting Productivity One of the most transformative powers of IT solutions lies in automation. Repetitive tasks, from data entry to customer service interactions, can now be handled seamlessly by automated systems, freeing up human employees to focus on more strategic and creative work. Imagine a world where invoices are generated and sent automatically, inventory levels are monitored in real-time, and customer queries are answered by intelligent chatbots. This is the reality that automation brings, leading to significant reductions in operational costs, improved accuracy, and faster turnaround times.

Cloud Computing: Unleashing Scalability and Accessibility Gone are the days of clunky on-premise servers and limited data storage. Cloud computing has democratized access to powerful computing resources, allowing businesses of all sizes to leverage the scalability and flexibility of the cloud.

Data can be accessed from anywhere, anytime, and resources can be scaled up or down as needed, adapting to

changing business demands effortlessly. This eliminates the need for hefty upfront investments in hardware and software, freeing up capital for innovation and growth.

technologies, and ensure seamless integration with existing systems. Additionally, building a culture of innovation and ongoing training for employees is crucial for successful adoption and maximizing the benefits of these solutions.

Data Analytics: Unlocking the Power of Insights The Future of Efficiency: A Symbiotic Relationship Data is the lifeblood of modern businesses, but its true value lies in how it is analyzed and interpreted. IT solutions like data visualization tools and business intelligence platforms empower companies to turn raw data into actionable insights. By analyzing customer behavior, identifying trends, and predicting future outcomes, businesses can make data-driven decisions that optimize marketing campaigns, improve product offerings, and deliver personalized customer experiences. This data-driven approach leads to improved decision-making, reduced risk, and, ultimately, a competitive advantage.

Artificial Intelligence: The Next Frontier of Efficiency Artificial intelligence (AI) is no longer a futuristic concept; it is rapidly becoming a reality that is transforming industries and businesses. AI-powered solutions like machine learning and natural language processing automate complex tasks, optimize processes, and even learn and adapt over time. Imagine a customer service agent powered

by AI that can understand customer queries, resolve issues efficiently, and even offer personalized recommendations.

This is just a glimpse of the potential AI holds, promising to revolutionize efficiency and productivity across the entire business landscape.

Beyond Efficiency: Building Resilience and Agility The benefits of innovative IT solutions extend beyond mere efficiency. These technologies can also help businesses build resilience and agility in the face of change. Cloudbased solutions, for instance, ensure data backup and disaster recovery, protecting businesses from unforeseen disruptions. Additionally, AI and data analytics can help identify emerging trends and adapt business models to meet changing market dynamics, ensuring long-term sustainability and success.

Implementing IT Solutions: A Strategic Approach While the potential of IT solutions is undeniable, successful implementation requires a strategic approach. Businesses must carefully evaluate their needs, identify appropriate

The future of efficiency in business is not about replacing humans with machines but rather about creating a symbiotic relationship between technology and human expertise. By leveraging the strengths of both, businesses can achieve a level of efficiency and productivity never before imagined.

IT solutions will continue to evolve at a rapid pace, offering even more powerful tools and capabilities. Companies that embrace innovation and adapt to this changing landscape will be the ones who thrive in the future.

In conclusion, innovative IT solutions are not just a trend; they are the driving force behind the revolution in efficiency that is transforming modern businesses. From automation and cloud computing to data analytics and artificial intelligence, these technologies are empowering companies to optimize workflows, gain insights, and make smarter decisions. By embracing innovation and strategically implementing these solutions, businesses can unlock a new level of efficiency, build resilience, and ultimately achieve sustainable success in today’s and tomorrow’s competitive world.

Eleva ng Customer Experiences

The Impact

of IT Solutions on User

Engagement

I

n today’s hyper-connected world, user engagement is king. It’s the lifeblood of every successful brand, app, or platform. But in a sea of digital options, capturing and sustaining user interest is a constant challenge. This is where innovative IT solutions step in, acting as the secret sauce that elevates customer experiences and fosters deeper, more meaningful engagement.

Personalization: Tailoring the Journey to Each User One of the most significant impacts of IT solutions is their ability to personalize the user experience. Forget one-sizefits-all approaches; intelligent algorithms and data analysis tools allow platforms to understand individual preferences, behaviors, and needs. Imagine a shopping app that recommends products based on your past purchases and browsing history or a news platform that curates a customized feed based on your interests. This level of personalization fosters a sense of connection and relevance, making users feel valued and understood, ultimately driving engagement and loyalty.

Frictionless Interactions: Removing Roadblocks to Engagement IT solutions can also streamline user journeys, removing friction points and making interactions effortless. Imagine a banking app that allows you to pay bills, transfer funds, and manage investments with just a few clicks or a fitness tracker that seamlessly integrates with your health data and provides personalized workout recommendations. By

eliminating unnecessary steps and simplifying complex processes, IT solutions create a smooth and enjoyable user experience, encouraging users to stay engaged and come back for more.

Content & Communication: Engaging Minds and Hearts Engaging content is another crucial aspect of user engagement, and IT solutions play a vital role in its creation and delivery. AI-powered content curation tools can personalize recommendations, while interactive platforms can foster deeper engagement through polls, quizzes, and community features. Additionally, marketing automation tools can deliver targeted and relevant communication, keeping users informed and connected to the brand. By offering valuable and engaging content, IT solutions ensure users stay invested and actively participate in the platform’s ecosystem.

Gamification & Rewards: Turning Engagement into Fun Humans are inherently wired for reward, and IT solutions can leverage this by incorporating gamification elements.

Points, badges, leaderboards, and personalized rewards can incentivize users to complete tasks, explore features, and actively engage with the platform. This gamified approach adds a layer of fun and excitement, turning user engagement into a rewarding and enjoyable experience.

Community & Connection: Building a Sense of Belonging IT solutions can also foster a sense of community by facilitating connection and interaction between users.

Features like chat forums, messaging tools, and social media integration allow users to share experiences, exchange ideas, and build relationships with each other.

This sense of belonging and community creates a powerful motivator for engagement, as users feel part of something bigger than themselves and come back to connect with their fellow users.

Data-Driven Insights: Understanding What Drives Engagement The true power of IT solutions lies in their ability to collect and analyze user data. This data provides invaluable

insights into user behavior, preferences, and pain points. By understanding what drives engagement, platforms can continuously optimize their offerings, personalize experiences further, and identify areas for improvement.

This data-driven approach ensures that user engagement is not a guessing game but a strategic and measurable process.

Challenges & Considerations: Putting Ethics First While the benefits of IT solutions for user engagement are undeniable, it’s crucial to consider the potential pitfalls.

Data privacy must be a top priority, and platforms need to be transparent about how user data is collected and used.

Additionally, algorithmic bias can negatively impact user experience and fairness. Responsible development and ethical implementation are key to ensuring that IT solutions truly elevate user engagement and create a positive and inclusive experience for all.

The Future of Engagement: A Collaborative Journey The landscape of user engagement is constantly evolving, driven by advancements in technology and changing user expectations. As AI becomes more sophisticated and virtual reality takes center stage, user experiences will become even more immersive and personalized. The key for brands and platforms lies in embracing this evolution, collaborating with users to understand their needs, and continuously innovating to deliver engaging experiences that go beyond mere clicks and scrolls.

In conclusion, IT solutions are not merely tools for enhancing user engagement; they are catalysts for transformation. By fostering personalization, streamlining interactions, delivering engaging content, and building communities, these solutions elevate customer experiences and create deeper connections. In this era of user-centricity, businesses that embrace the power of IT solutions are best positioned to thrive, attracting, retaining, and delighting users in the ever-evolving digital landscape. So, embrace the journey, leverage the power of technology, and let IT solutions guide you toward a future of unparalleled user engagement.