Insight Retail Edition 17

EDITION 17 | NOV ‘17 - JAN ‘18

YOUR RETAIL BUSINESS INTELLIGENCE PUBLICATION

Packaging Insight > Technology Trends > Retail Innovation > Supplier Listing

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

www.insightpublication.org

556001 772305 9

SUPERMARKETS | BOUTIQUES | BAKERIES & BUTCHERIES | PHARMACIES | FURNITURE & ELECTRONIC STORES

ISSN 2305-5561

17

Now available in...

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BAKERY SOLUTIONS

WE DESIGN, SUPPLY, INSTALL, COMMISSION AND AFTER SALES SERVICE

Deck Oven

Dough Mixer

Bread Slicer

Proofer

Pastry Sheeter

Oven

Renova Limited, Viraj Complex, Godown No 16 Tel : 0707 111 666 / +254 20 351 7777/8 | Email: info@renova.co.ke | www.renova.co.ke 2

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

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CONTENTS EDITIONISSUE 16 08 JUNE - AUGUST 2017 OCTOBER - DECEMBER

CONTENT

07 / NAKU SACCO 08 / LEASING CASE STUDY - TUMAINI 10 / TOMBAKE ENTRY TO KENYA

12 / BAKE CONSULTANCY – BAKE CONSU

14 / ONE STOP BAKERY SOLUTIONS SHOP 15 / BAKERY ACCESSORIES

PG 8

Pg 6.

16 / OMNI CHANNEL RETAILING

RETAIL TRENDS

CONTENT

Pg 8.

19 / OIL DISPENSING CONCEPT SUPPLIER MANAGEMENT See onPg. Pg.2118 Seedetails details on 20 / WORLD CLASS SERVICE - WELLS FAR

Pg 10.

RETAIL AUTOMATION

EDITION 17 21 / WATER DISPENSING CONCEPT

Pg 12.

NOV 2017 - JANUARY 2018 INSTORE DESIGN

26 / GETTING BAKERY RIGHT FOR RETAIL

Pg 14.

RETAIL RESEARCH

28 / RETAIL LEADERSHIP

Pg Pg16.

8. TRAINING PackagingINSIGHT in Retail 29 / RETAIL FORUM 2015 CALENDAR Pg 22. SUPPLIER GUIDE Pg 10.

Technology Trends 30 / RETAIL IN UGANDA Pg 12.

31 / Retail RETAIL Innovation STATISTICS 34 / RETAIL CONGRESS Pg 17.

Security in Retail

Pg 22.

Supplier Guide

Subscribe for your next Issue: details on on Pg. 3318 See See details Pg.

4

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

+254.735.350.690 +254.725.350.690

S EDITOR’S NOTE

2014

ULT

P

RGO

LERS

EDITION 17 | NOV ‘17 - JAN ‘18

556001 772305 9

SUPERMARKETS | BOUTIQUES | BAKERIES & BUTCHERIES | PHARMACIES | FURNITURE & ELECTRONIC STORES

ISSN 2305-5561

16

Now available in...

YOUR RETAIL BUSINESS INTELLIGENCE PUBLICATION

> Technology Trends > Retail Innovation > Supplier Listing

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

W

elcome to the 17th edition of the Insight Retail Magazine, the only business to business magazine distributed quarterly free to the Retail industry in East Africa. The publication shares insight on emerging retail trending topics, Technology and Innovation cum Industry’s best practices with a global benchmark.

Packaging Insight

www.insightpublication.org

Dear Reader,

1

EDITORIAL & ADVERTISING

Insight Retail East Africa CONTRIBUTORS Ron Sasine EDITOR Mutuku Munyiva DESIGN/LAYOUT Judith Okong’o 0721496922 PUBLISHER Insight Retail East Africa

© 2017 Insight Retail All material is strictly copyright and all rights were reserved.

Reproduction in whole or in part without the written permission of Insight Retail is strictly forbidden. The greatest care has been taken to ensure the accuracy of information in this magazine at the time of going to press, but we accept no responsibility for omissions or errors.The views expressed in the magazine are not necessarily those of Insight Retail or Retail Interchange Centre.

Retail Interchange Centre Ltd P.O. Box 36106 City Square 00200 Nairobi, Kenya +254 725 350 690 +254 735 350 690 email: info@insightretails.com www. insightretails.com www.insightpublication.org

In this Edition we focus on how retail sector is catching up with recent ban on plastics, what next and views on how we foresee on long term ongoing green on packaging in retail cum the technology and security trends with checkpoint new solutions for retailers.

We do always appreciate our esteemed suppliers and industry solution providers who have embraced and partnered with us all throughout our retail events held at Regional and we still look forward for their continues support on the upcoming regional and national event come 2018 as per the event calendar, do plan to attend the event nearer to your retail outlet / for your region.

On our Publication, Insight Retail Magazine readers are also urged to subscribe for the magazine so as to get direct delivery of the publication to your stores, attend any of our Retail events complementary and getting nominal listing on Retailer’s and Supplier’s listing which is currently incubated on the magazine.

Finally, we would like to thank our readers and the entire retail industry for your continued support and contributions.

Have a merry Christmas and Happy New year 2018 Happy reading!

Managing Editor – Titus Korir

QUOTE OF THE SEASON People always go shopping. A lot of our efforts is just: How do we make the retail experience a great one?”

By Philip Green We welcome your feedback and suggestion through our email: retail@insightretails.com.

INSIGHTonline RETAILfrom #17 the NOVweb 2017 - JAN 2018 Our publication is also available links below www.insightretails.com | www.insightpublication.org

5

RETAIL TRENDS

NATIONAL ENVIRONMENT MANAGEMENT AUTHORITY

Plastic Carrier Bags Ban in Kenya Which plastics have been banned?

The ban applies to all plastic carrier bags and flat bags used for commercial and household packaging

Q&A

What is a flat bag?

Does the Ban prohibit retailers from A flat bag is a plastic bag constructed without selling plastic bags such as garbage handles and may have a gusset or not. bags?

Will exporters of plastic single-use carrier bags continue to manufacture the bags?

Yes.

No. The manufacturing of all plastic carrier bags shall cease by 28th August 2017.

Which retailers are affected?

What is a plastic carrier bag?

This is a single use plastic bag constructed with handles and may have a gusset or not.

Are plastics used for primary industrial packaging also banned by the Gazette Notice?

No. The Ban does not apply to plastics used in primary industrial packaging in accordance with approved packaging standards.

When are manufacturers and importers All Retailers required to stop providing plastic single-use Will there be a “grace period� for retailers to Are small retail businesses exempt? carrier bags to customers? comply?

No.

By August 28th, 2017. Furthermore all The Gazette Notice was published on manufacturers and importers shall declare all 28thFebruary, 2017, allowing six (6) months Is there an exemption for clothing stores? their remaining stocks by the due date to the grace period for necessary adjustments and National Environment Management Authority No. Exemptions apply to only primary compliance. for necessary action. industrial packaging which is in What are the alternatives to plastic carrier accordance with approved standards bags?

Are retailers allowed to use up existing stocks of plastic bags after August 28th 2017?

These include paper bags; clothing bags; Can retailers provide paper bags as an canvas bags; sisal bags; papyrus bags and alternative to plastic carrier bags?

No, retailers are required to clear stocks within buyers/shoppers own shopping bags. the grace period. Furthermore, all retailers shall Yes declare all the remaining stocks by the due date to the National Environment Management Authority for necessary action.

6

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

NATIONAL ENVIRONMENT MANAGEMENT AUTHORITY

Plastic Carrier Bags Ban in Kenya DID YOU KNOW Plastic debris caused the death of 1,000,000 sea birds and 100,000 marine animals such as turtles, dolphins and whales every year when they mistake them for food.

Plastic bags take about a thousand years to break down and as they break down, they release poisonous materials into the water and soil Plastic bags litter our landscape, fill our streams and find their way to the ocean When burned, plastic bags release toxic fumes that are harmful to people, animals, and the environment

YOU CAN HELP !

By reusing your existing plastic bags or using alterative bags such as:

Wooven Bags Cloth Bags Wooven Bags

Cloth Bags

Wooven Bags

Cloth Bags

Paper Bags

Wooven Bags

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

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RETAIL PACKAGING

Packaging pointers to help guarantee retail success

By Ron Sasine of Retail Packaging Consumer packaged goods companies succeed or fail based on split-second consumer decisions made at thousands of points of sale. Retailers of every stripe and size determine placement, promotion and pricing to meet their customers’ needs for products, Here are six steps brand owners and their packaging suppliers can take to maximize their success at retail: 1. Learn the retail business.

While packaging companies correctly focus their efforts on manufacturing efficiency and package performance, they need to begin paying additional attention to the issues that drive retail success. Sell-through, planogram development, seasonality and syndicated data are all topics that retailers deal with on a regular basis but are somewhat foreign to most packaging professionals. Understanding what drives success of consumer products at retail and how that success is measured and rewarded is a critical first step to increasing your company’s value to its supply chain and retail partners.

8

2. Focus on the buyer. Most packaging sales teams have spent years focused on avoiding procurement teams, or at the very least, working around packaging procurement as they sought to build relationships to marketers, fulfillment houses and co-packers.

While this strategy may have served them well and may be aligned to the organizational dynamics of industrial companies, retail buyers are not in the same position as industrial procurement teams.

3. Design for the right price point.

Retailers focus on delivering their customers the right items at the right prices through the right channels. When packaging companies create packaging options for retailers, they need to keep in mind that the price a consumer will pay for any retail item determines all the key costing variables in the item’s supply chain.

4. Raise the profile of your packaging.

Retailers need to set themselves apart from the pack to drive repeat buying trips, and packaging can play a role. Ease of use, performance improvements, distinctive branding—all of these packaging elements

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

can help retailers solidify their share of consumers’ short attention spans.

5. Innovate strategically.

Retailers often have innovation priorities that are different than those of their packaging partners. Too many of the key development projects underway in packaging company labs and technical centers are focused on extremely forwardlooking, high-end materials or processing steps. More often than not, retailers are looking for improvements in shelf efficiency, cube utilization and customer ease of use.

6. Help consumers use your product once they get it home.

While a great deal of attention is placed— and appropriately so—on the in-store presentation of products, consumer packaged goods companies often neglect the important role that in-home selection plays in driving repeat purchases. The idea is simple: to drive additional product sales, packaging should prompt interest, findability and desire in the cupboard at home as much as it does on the shelf at the store

’ ’’

OUTSOURCING IN RETAIL

CONVENTION

2ND EDITION

2016

CONVENTION CONVENTION2016 2017 2016 RD 3ND EDITION 2 EDITION

2ND EDITION

22nd - 23rd June, 2016 DATE: VENUE: Nairobi Sarova Panafric Hotel TIME:

Sponsors include:-

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nd th rd -December 23 June, 2016 DATE: Sponsors include:2214 - 23 20162017 DATE: DATE : - 22 15thJune, EVENT THEME: Sponsors include:VENUE: Nairobi Sarova Panafric Hotel RETAIL LOSS & EMERGING RETAIL TRENDS VENUE: CURBING Nairobi Sarova Panafric Hotel VENUE : Nairobi - Intercontinental Hotel TIME: SPEAKERS: 0900hrs to 1700hrs TIME: 0900hrs toCEOs 1700hrs It composes the Top from the industry who have run their institutions TIME : 0900hrs to 1700hrs nd

rd

successfully for the past decade.

EVENT THEME:

EVENT THEME CURBINGEVENT RETAIL LOSS & EMERGING RETAIL TRENDS THEME: PACKAGING, TECHNOLOGY TRENDS CURBING RETAIL LOSS & EMERGING RETAIL TRENDS AND MALL INSIGHTS FOR RETAILERS

WHO SHOULD ATTEND / DELEGATES Any senior retail professionals - Directors / Owners, Managers or Supervisors of any kind of retail outlet.

SPEAKERS: 4th Edition of Coastal Region Retailers It composes the Top CEOs from the industry who have run their institutions WHY ATTEND: Conference@ Royal Court Hotel Mombasa successfully for the past decade. to: SPEAKERS: The Retail Forum gives the opportunity Event Itinerary on 05th December 2017( Tuesday) Conference courtesy The Global from benchmark of retail trends SPEAKERS: It composes the ŸWHO Top CEOs the industry whooverview. have run their institutions SHOULD ATTEND / DELEGATES Ÿ Meet potential new product & service providers. of: It composes the for Topthe CEOs from the industry who have Packaging run/ Owners, their Insight institutions Theme: & Retail TechnologyTrends successfully past decade.

Any senior - Directors Managers or Supervisors of Ÿ Listen asretail wellprofessionals as directly contributing to industry trends by participating in the successfully for the past decade. anyforum. kind of retail outlet.

8.30am Registration andpeers.

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9.30am By: Titus Korir / Event Organizer- RIC Ltd WHY ATTEND:Ÿ Listen as well as directly contributing to industry trends by participating in the 10.00am Tea Break / Networking Session forum.

The Retail ForumŸgives the opportunity to: WHY ATTEND: Develop your personal network amongst industry peers.

REGISTRATION ONLINE Ÿ Retail The Global of retail trends overview. Retail Hardware & Software The Forum benchmark gives the opportunity to: 10.30am Pergamon Group Ltd www. insightretails.com Meet potential newunique product &trends service providers.

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INSIGHT RETAIL #17 NOV 2017 - JAN 2018

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

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RETAIL INNOVATION

Renova is an end to e

R

REFERIGERATION SOLUTION

enova is an acronym of “Re” for Retail and “nova” for Innovation which we have build to be RENOVA with an objective of maintain the market leadership of Retail Innovation in the region both short and long term.

This has being evolving after our first project in 2007 of setting up retail stores for 12

major retailers in Kenya; this was the first of its kind in the region after changing the local “ Jua Kali” model of setting up of stores with more idealistic model of setting up the retail space.

the gap in retail space and malls of traditional set ups and add some professionalism on retail store layouts by incorporating the interior conceptual with the intention of adding customer experience at the retail space.

Renova ltd is just but the rebranded two years after a decade of trading as Mall to Mall Designs Ltd which was established in 2006 to bridge

The Product catalogue just highlights of what we do in Bakery, Refrigeration, Hotels & Restaurants, Supermarkets & General Retail stores.

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

RETAIL INNOVATION

end solution provider Our Partners:-

....Among others INSIGHT RETAIL #17 NOV 2017 - JAN 2018

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RETAIL INSIGHT BUTCHERY SOLUTIONS

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www.insightpublication.org www.insightpublication.org INSIGHTINSIGHT CONSUMER | NOV MARCH MAY, RETAIL #17 2017 - -JAN 20182015 15

19

SUPPLIER MANAGEMENT EVENT RETAIL PICTORIALS TRAINING

4TH EDITION

in pictures MOUNT KENYA UPPER REGION OCTOBER 2017

2017

SOUTH RIFT AND NYANZA REGION SEPTEMBER 2017

4th Edition of Coastal Region Retailers Conference@ Royal Court Hotel Mombasa Event Itinerary on 05th December 2017( Tuesday) Theme: Packaging Insight & Retail TechnologyTrends 8.30am

Registration and Networking Session

9.00am

Welcome note & Introduction

9.30am

Event Opening / Welcome note By: Titus Korir / Event Organizer- RIC Ltd

10.00am

Tea Break / Networking Session

10.30am

Retail Hardware & Software Pergamon Group Ltd By: Stellah Waweru

11.30am

Retail Packaging Requirements NEMA Representative – HQ & Coastal Region By: Anne Theuri

12.30am

Retail Financing – Leasing Options for Retailers Rentworks East Africa Ltd By: Walter Nyakwaka

Sponsors & Partners Include:-

1.00pm

Lunch time & Networking Session

2.00pm

Retail Software Insights Aspire Solutions Ltd By: Gabriel Aura

3.00pm

Retail Standards from KEBS Perspective Kenya Bureau of Standards By: ?? Regional Manager - Coastal Region

3.45pm

Retail Trends By: Titus Korir

4.00pm

Tea Break / Networking Session / Panel Discussion

ASSET LEASING 5.30SPECIALISTS pm End of Day’s Events… Delegates can leave at their pleasure!

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INSIGHT RETAIL #17 NOV 2017 - JAN 2018

Event Organizer

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RETAIL SECURITY

Retail Packaging Insights

W

Checkpoint boxes clever with solution to keep products safe StrapLok attaches to nylon straps, eliminating false alarms and reducing theft-related shrinkage.

ith the recent ban of polythene bags, the same has come with a blessing to retailers for the huge cost which was going to packaging has now being shifted to shoppers who now carry eco- friendly packaging bags and retailers have also adopted to re-cycle corrugated boxes by giving shoppers to use the same to carry items back to their homes.

The cost of carrier bags at the moment is still high on consumers perspective but the same is expected to go low as the supply goes up and we have noted that retailers have diverted the same cost of packaging to their marketing strategies for the latter packaging pages of polythene used to be a marketing tool for retailers. Biodegradable polythene bags are underway as used in other countries and the same can enter Kenyan market may be after a period of time.

C

heckpoint Systems, a global leading provider of source to shopper solutions to the retail industry, has announced the launch of its innovative StrapLok device that delivers enhanced loss prevention on consumer goods packed in strapped boxes.

StrapLok is an innovative antitheft and strong deterrent solution. It quickly attaches onto existing box nylon straps in-store. Rather than relying on a proximity switch – used by other manufacturers – to sense that it is close to the box, it uses innovative, patented technology to actively monitor the tension in straps.

The StrapLok is an alternative product to the standard Spiders. It brings to the customer a time-saving solution when strapped boxes are ready in-store.

The solution alarms when the straps are cut by dishonest shoppers, while a secondary alarm is activated if the package is removed from the store.

Importantly, by constantly monitoring the tension, false alarms triggered by loss of contact with box surface are eliminated – improving the shopping experience.

StrapLok’s unique locking mechanism is also capable of tightening loose straps – reducing

the waste created by and the time spent reapplying straps.

It can accommodate 6-12mm wide straps, while application and removal are quick and easy. Store staff simply open the device, position the base plate under one or both straps and slot them into the appropriate channels. The housing is then closed and the solution is activated by pushing the locking lever.

Irene Fernandez from Checkpoint Systems commented: “Some solutions require retailers to adopt a special strapping methods so that they can be placed near the corner of the product, where there is more tension to force the sensor against the box.

StrapLok’s innovative design means it can be attached anywhere on the strap without impacting its performance. It puts the retailer first and represents a huge step forward in the way retailers protect big boxed items, like laptops, printers and kitchen appliances.”

For more information visit www.checkpointsystems.com

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

17

ombasa SUPPLIER MANAGEMENT EVENT PICTORIALS

Conference courtesy of:

nds

Thanks to our partners who made our events successful in the year 2017.

ASSET LEASING SPECIALISTS

ure!

We look forward for your continued support in 2018.

18

www.insightretails.com

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

FRANCHISE INSIGHT

Retail Event Calendar 2018 Retail Interchange Centre Ltd T/A/ Insight Retail East Africa will continue to do the regional and national events for retail Industry come 2018 as per of our annual programmes to creating a platform with an aim of sharing with retailers the new trends, technological changes, training solutions as the supplier get to network and offer solutions to the industry based on the new developments in the industry.

Who should attend:

Retail owners, Managers, Head of Departments / supervisors from retail outlets within the regions covered

Duration of the event: All our 2018 events will be a whole day (1Day) per region/ Cluster exceptional cases apply on Retailers Forum & Conventions which may be 2days

National Retailers Events 2018 Country Kenya

KE; UG & TZ

Month Retailers Convention 2018 on 19-20 Jun 2018 Retailers Forum + Retail Awards 2018 – Nov-Dec 2018 Retailers Conference – August 2018 Retailers Conference – September 2018

Uganda Tanzania

Kenya Regional Clusters: Region

Seminar Period

Western & Nyanza Region

22nd Feb 2018 (Coming Up) nd

Event Venue Kisumu or

Kakamega

North Rift Region Central Rift Region Central Kenya (Mt. Kenya)

22 Mar 2018 (Coming Up) 19th Apr 2018 (Coming Up) 24th May 2018 (Coming Up)

Eldoret

Nairobi Regions

19-20 Jun 2018 (Coming Up) 15th Aug 2018 (Coming Up) 18th Oct 2018 (Coming Up)

Nairobi

South Rift & Nyanza Region Mt. Kenya Eastern Region Coastal Region

15th Nov 2018 (Coming Up)

Nakuru Nyeri

Kisii Meru Mombasa

Towns to be represented by Retailers & adjacent Towns Kakamega , Mumias , Nambale, Busia, Bungoma, Webuye, Malaba, Siaya, Ugunja, Vihiga, Kisumu & Its adjacent towns Kapsabet, Nandi-Hills, Kitale, Iten, Kabarnet, E/Ravine, Eldoret & Its adjacent towns Naivasha, Gilgil, Nyahururu, Olkalau , Njoro, Elburgon, Molo, E/Ravine, Nakuru & Its adjacent towns Muranga, Embu, Nanyuki, Nyahururu, Karatina, Narumoru , Nyeri & Its Environs Machakos, Thika, Limuru, Nairobi & will be Open for Retailers from other towns who could wish to attend...

Kericho , Sotik, Bomet, Narok, Keroka,Migori, Homabay , Rongo, Kendu bay, Oyugis, Kisii & Its adjacent towns Embu, Nkubu, Chuka, Maua, Chogoria , Isiolo, Meru & Its Environs Voi , Kilifi, Diani , Malindi, Mtwapa ,Mombasa & Its adjacent towns

 Respective dates to be confirmed in due course***

RIC Ltd, P.O. Box 36106-00200 Nairobi - Kenya; +254.735 350 690/0725 350 690; events@insightretails.com / www.insightretails.com

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

19

TECHNOLOGY INNOVATIONS & TRENDS

RETAIL TRAINING XXXXXXXXXX

RETAIL STATISTICS 2017 MULTI - NATIONAL STORES

RETAIL STATISTICS 2014 Two Branches

One Branch

10 Branches | 4 counties

TIER 01

(HAVING 15 BRANCHES AND ABOVE)

RETAIL STATISTICS 2014 TIER 01

(HAVING 15 BRANCHES AND ABOVE)

60 Branches 52 Branches 15 Counties (Ke) 4 Countries 12 Counties

20 Branches

* More updates to follow 4 Countries

36 Branches(Ke) 5 Counties 71 Counties Countries 3 Countries

52 Branches 12 Counties 4 Countries

36 Branches 7 Counties 3 Countries

TIER 02 TIER 02

(HAVING BETWEEN5-15 5-15 BRANCHES) (HAVING BETWEEN BRANCHES)

TIER 02

Chandarana (HAVING Supermarkets 11 Branches 3 Counties BETWEEN 5-15 BRANCHES) Chandarana Supermarkets 8 Branches Saltes Supermarkets Branches Saltes Supermarkets 78Branches Chandarana Supermarkets 8 Branches Saltes Supermarkets 6 Branches 7 Branches Cleanshelf Supermarkets Tumaini Supermarkets 8 Branches Cleanshelf Supermarkets 6 Branches Eastmatt Supermarkets 6 Branches Eastmatt Supermarkets 6 Branches Khetia Supermarkets 8 Branches Selfridges Supermarkets 6 Branches Selfridges Supermarkets 6 Branches Ukwala Supermarkets6 Branches 6 Branches UkwalaSupermarkets Supermarkets Magunas 8 Branches Tumaini Supermarket 6 Branches Tumaini Supermarket 6 Branches Khethia Supermarkets 5 Branches Powerstar Supermarket 8 Branches Khethia Supermarkets 5 Branches Magunandu Supermarkets 5 Branches Mulley Supermarkets5 Branches 5 Branches Magunandu Supermarkets Mulleys Supermarkets 7 Branches Mathai Supermarkets 5 Branches Mulley Supermarkets 5 Branches Budget Supermarkets 6 Branches 5 Branches Cleanshelf Supermarkets Mathai Supermarkets 5 Branches Eastmatt Branches BudgetSuppermarkets Supermarkets 5 6Branches

2 Counties 2 2Counties Counties 2 Counties 2 Counties 4 Counties 5 Counties 4 Counties 3 Counties 3 Counties 5 2Counties Counties 2 Counties 5 Counties Counties 4 5Counties 3 Counties 3 Counties 3 Counties 2 Counties 3 Counties 4 Counties 1 County Counties 4 4Counties 4 Counties 1 County 3 Counties 4 Counties 4 Counties 3 3Counties Counties

Selfridges Supermarkets

3 Counties

6 Branches

40 Branches Branches 30 12 Counties (Ke) 13 Counties 1 Country 1 Country

56 Branches 14 Counties 2 Countries 56 Branches 14 Counties 2 Countries

TIER 03 TIER 03

30 Branches 13 Counties 1 Country

(HAVING BELOW4 BRANCHES) 4 BRANCHES) (HAVING BELOW

TIER 03

Ngooni Supermarket 1 (HAVING BELOW 4 BRANCHES)2 Branches Kassmatt Supermarkets 4 Branches 2 Counties Karrymart Supermarket 2 Branches 1 Setlight Supermarkets 4 Branches 2 Counties 3 Counties Kassmatt Supermarkets 4 Branches Nairobi Mart 2 Branches 1 Setlightmatt Supermarkets 3 Counties Quick Supermarkets 4 Branches 3 Counties1 Jacmil Supermarket 4 Branches 2 Branches Quick matt Supermarkets 4 Branches 3 Counties Leestar Supermarket 3 Branches 1 Woolmart Supermarket 3 Branches 1 Jamaa Supermarket 3 Branches 2

6 Branches MORE STATS4 Counties Society Stores 6 Branches 4 Counties IN THE EAST AFRICA RETAILERS DIRECTORY Kassmatt Supermarket 6 Branches 2 Counties MORE STATS & SUPPLIERS GUIDE Mathai Supermarkets 5 Branches 4 Counties Quickmart Supermarket

IN THE EAST5 Branches AFRICA 3 Counties FOR ADVERTISING AND DIRECTORY RETAILERS DIRECTORYLISTING 725 350 690 / 735 350 690 &CALL+254 SUPPLIERS GUIDE retail@insightretails.com Budget Supermarkets

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EDITION

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e ardi MANAGIN Dr David North Christine Servic Greg Azzop SOUTH AFRICA COO | ZANDO | MCDONALD’S Grant Brown G DIRECTOR on MANAGIN Greg Solom

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SUPPLIER LISTING Biashara Factors Ltd Finance House, 11th Floor, along PRODUCTS ON TAP Loita Street P.O. Box 66065-00800, Nairobi Tel: 0714 058 769 Email: info @ biasharafactors.com Website: www.biasharafactors.com Category - Retail Financing • Invoice Discounting • Payroll Financing • LPO Financing

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Insight Publication 1st Floor, Libra House, Along Main Mombasa Rd P.O. Box 36106 - 00200, Nairobi Tel: +254 (0) 725 350 690 | (0) 735 350 690 Email: info@insightpublication.org Website: www.insightpublication.org Category – Others Services • Publisher – Insight Retail Magazine • In house Retail magazines – Shoppers Magazine

Aspire Software Ltd Spring Valley Business Park Lower Kabete Road, Westlands P.O. Box 63173-00619, Nairobi Tel: +254 729 332288 | +254 711 410444 |+254 703 700544 Email: info@aspiresoft.co.ke Website: www.aspiresoft.co.ke Category – Retail Automation • POS & ERP Software

Barcode Global Standards 1 (E.A) Ltd CPF Building (Cannon House) Annex B19 and B20 P.O. Box 70083 –00400 Nairobi Tel: +254 20 2229962 Cell phone: +254 711 717717, +254 738 717717, +254 713 717717 Email: info@bgs1eastafrica.com ; bgs1eastafrica@yahoo.co.uk www.bgs1eastafrica.com Category - Retail Automations • Retail Barcodes(KEBS Endorsed) • Tracking Management Solutions • Software management solutions - Retail , Hospitals, Library Etc

Total Solutions Limited Level 3, Amee Arcade, Westlands Tel: +254 (0) 20 374 7007 | 0724 267 814 | 0737 267 813 Email: info@totalsolutions.co.ke www.totalsolutions.co.ke Category Retail Automation & Security Solutions • POS Hardware’s & software solutions • Security solutions – Hardware’s & Software’s • Fiscal Solutions • Card Printers & Technology

Pergamon Group Limited Springette office park Block B1, Lower Kabete road, Spring Valley & Kimathi house 1st floor Tel:+254(0) 20 23766 & 0734 660 572 Email:info@pergamongroup.com www.pergamongroup.com Category - Retail Automation & Security Solutions • POS Hardware’s & software solutions • Security solutions – Hardware’s & Software’s • Fiscal Solutions

SUPPLIER MANAGEMENT SHELVING AND RACKING

WE DESIGN, SUPPLY, INSTALL, COMMISSION AND AFTER SALES SERVICE

Assorted Trolleys & Baskets

Shelves

Stores Rackings

Renova Limited, Viraj Complex, Godown No 16 INSIGHT RETAIL #17 NOV 2017 - JAN 2018 23 Tel : 0707 111 666 / +254 20 351 7777/8 | Email: info@renova.co.ke | www.renova.co.ke

ESCALATORS, LIFTS & TRAVELLATORS

Renova Limited, Viraj Complex, Godown No 16 Tel : 0707 111 666 / +254 20 351 7777/8 | Email: info@renova.co.ke | www.renova.co.ke 24

INSIGHT RETAIL #17 NOV 2017 - JAN 2018