06 Creating Impact

A new Operating Model for People Analytics enables the business to derive more value from the function. An increased focus on business priorities, stakeholder challenges and strategy – ensured through demand generation – safeguards that the work carried out is focused on business priorities.

Secondly, the Product Engine provides scalable solutions for the business, which means that analytics products deliver against stakeholder demand, more effectively. This drives more business value by virtue of greater access to the solutions developed by people analytics. This means that the HR function – supplied by sophisticated solutions from people analytics – will extend to its most important stakeholders, the employees themselves.

In a nutshell, this means that a new Operating Model for People Analytics has the potential to drive greater organisational collaboration, deliver better employee experience and boost the employer brand while also improving business performance and commercial outcomes.

Final Thoughts

People Analytics has the potential to deliver verifiable business value even with great uncertainty and global crises.

As the field steps into the spotlight and adopts a responsibilities – supported by the adoption of increasingly advanced technology – it is high time to support this transformation with a new way of working.

The business opportunities that need prioritising for the foreseeable future will undoubtedly centre around the pandemic, global economic uncertainty and diversity and inclusion. This report covers this period and beyond, with

more business-centric approach to its work, roles and lessons to serve people analytics functions for a long time.

Whilst many teams won’t have all of the capabilities described at their disposal, the models in this report can be adopted by teams both large and small. Successful functions do not need to focus on team structure; instead, they focus on creating impact and delivering value.

Immediate actions

When implementing a new Operating Model for People Analytics, keep one key message top of mind: Focus on the business outcomes, not on the team structure.

We also encourage people analytics leaders to not think about maturity, but to think about creating impact and delivering value by having a clear focus on the key business priorities.

How can I improve my impact? Organisations that build solid, businessoriented foundations – and don’t focus solely into solving technology and data issues – create more impact for their organisation on a long-term basis.

How can I create more value? Leaders and practitioners who regularly focus on the activity of analytics will create value both for the business and the employees themselves.

What should I focus on? Practitioners who focus on business challenges linked to the people strategy of the company are more successful in their endeavours. and hypotheses

Do • Talk to business stakeholders • Understand business challenges • Focus on projects that analytics

have commercial value and employee value analyse the impact of people analytics • Prioritise the most important topics • Focus on solutions that scale Don’t • Conduct analysis before you’ve understood the key challenges • Assume you have to focus on reporting before advanced

• Work with the finance team to • Only talk to HR professionals • Assume that dashboarding is the solution to everything • Forget to evaluate the impact of your solutions Actions you can take today

Select between 10-20 important business stakeholders. Consultants should spend time listening and understanding each of the stakeholders’ business and people challenges.

2Prioritise the complete list of challenges by business impact and complexity. Start with low complexity, high impact challenges. These are Quick

Wins.xi

3Organise your people analytics function into the three engines along the value chain outlined in this research and tackle the prioritised challenges.

4To embed scalable products across the organisation, be sure to invest in product management and change management skills.

5Measure the impact of products delivered. And use this to secure more investment.