2017 November Craighead Electric Hot Lines Newsletter

Page 1

craigheadelectric.coop

Member Driven • Service Focused • It’s What We Do Everyday November // December 2017 CECC Newsletter

PowerMyWay Prepay Program

Recurring Credit Card Payments Now Available

One of our most requested payment options is now available to Craighead Electric members. You can now set up recurring credit card payments in your AccessMyUtility account. This option automatically pays your monthly electric bill using the credit card information listed on your account. All stored credit card information is encrypted, making recurring payments a secure and convenient alternative to the traditional bank draft. Keep in mind, unlike bank accounts, credit cards will eventually expire. When your stored credit card expires, another payment option will need to be used. Log-in to your AccessMyUtility account at ebiz.craigheadelectric.coop and click on Recurring Credit Card in the Account menu to set up recurring credit card payments today.

DAYLIGHT

SAVING TIME Don’t forget to fall back on November 5! Set your clocks back by one hour.

• • • • • • •

No deposits No monthly bills No late fees No disconnect fees No reconnect fees No equipment fees No payment fees

FAQ What is PowerMyWay? PowerMyWay is the name of Craighead Electric’s prepaid Metering Program. As consumers, we prepay for most of the things that we buy: groceries, fuel, entertainment, why not electricity? The same way that you would buy a gallon of gas to put in your car, PowerMyWay allows you to purchase a Kilowatt-Hour of electricity for your home before it is consumed. How would PowerMyWay benefit me? PowerMyWay empowers members to manage their energy usage in a way that best suits their individual situation. Conservation, flexibility, increased information, and member control are what you have to look forward to with PowerMyWay. How does PowerMyWay work? You start PowerMyWay by initiating prepaid service with as little as $20, no deposit necessary. You can add kWhs to your account with cash, credit or debit card in any amount you choose. Payments are accepted 24 hours a day by phone or online without additional charges or fees. If you owe a previous balance, you can continue to make payments towards it while on a PowerMyWay debt repayment plan. If you have paid a previous deposit, once you switch to PowerMyWay you can use that deposit to pay off old bills or credit it to your account. As your home uses electricity, it is automatically subtracted from your account. Service availability, account add-ons, and other fees are prorated once every 24 hours. Once your PowerMyWay account drops below a certain point, you receive an automated message via email or text informing you that your account is low. If your account is depleted, service will be disconnected automatically. Once kWhs are added to your account, your meter is armed for reconnection. Do I Qualify for PowerMyWay? Any residential member whose meter can be reliably read via our automated meter reading system can be put on a PowerMyWay plan. How do I Sign Up for PowerMyWay? Contact Craighead Electric to get started with a prepaid metering plan today.

4314 S TA D I U M B O U L E VA R D

P. O . B O X 7 5 0 3

JONESBORO, ARKANSAS 72403

800.794.5012

CRAIGHEAD ELECTRIC IS AN EQUAL OPPORTUNITY PROVIDER & EMPLOYER

870.932.8301


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.