2018 January CECC Hot Lines

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Member Driven • Service Focused • It’s What We Do Everyday January // February 2018 CECC Newsletter

2018 Cooperative Youth Tour Every year, Craighead Electric chooses two deserving local Juniors to act as representatives in the Electric Cooperative youth tour to Washington D.C. The trip, sponsored by the Electric Cooperatives of Arkansas, includes a guided tour of the U. S. Capitol, as well as tours of all the major sites in Washington, such as Mount Vernon, George Washington’s home; the museums of the Smithsonian Institution; the Newseum; and the Jefferson, Lincoln, Martin Luther King Jr., Vietnam, Korean and World War II memorials. This spring, Craighead Electric Cooperative will select two high school juniors to attend the 2018 tour, which is set for June 8-14. The winners will be selected through an essay contest and an interview. Applicants must be high school juniors and their parents/ guardians must be members of Craighead Electric Cooperative.

The Arkansas group will travel to Washington by a chartered motor-coach and return to Little Rock by air. Once in Washington, the students will join about 1,500 students from across the nation who are attending the tour. Why do we do this? The answer is simple. Craighead Electric Cooperative is committed to its members and to the communities it serves.

Through the Youth Tour, we are helping Arkansas’ youth learn more about the workings of their nation’s government and the electric cooperatives, as well as develop leadership skills.

If you know a high school junior, who’s parents are members of Craighead Electric, encourage them to apply for this all-expense-paid tour of our nation’s capital. For more information, contact Jon Carmack at jcarmack@craigheadelectric.coop. The deadline for entries is 5 p.m., April 2nd, 2018. To learn more about the Youth Tour, visit: craigheadelectric.coop, ecark.org, and youthtour.coop. You can also follow us on Facebook and Twitter for more information.

2018

Don’t miss out on this incredible, life-changing opportunity.

2017 Arkansas Youth Tour winners in front of the Korean War Veterans Memorial in Washington DC 4314 S TA D I U M B O U L E VA R D

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JONESBORO, ARKANSAS 72403

800.794.5012

CRAIGHEAD ELECTRIC IS AN EQUAL OPPORTUNITY PROVIDER & EMPLOYER

870.932.8301

Step 1.

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During a major outage, other cooperatives send line crews to assist with restoring power. These additional crews, as well as communications, equipment and supplies, are coordinated through the cooperatives’ statewide organization.

JONESBORO, ARKANSAS 72403

Transmission towers and lines supply power to one or more transmission substations. These lines seldom fail, but they can be damaged by a hurricane or tornado. Tens of thousands of people could be served by one high-voltage transmission line, so if there is damage here it gets attention first.

Local substation Transmission substation

Report your outage to the cooperative office. Employees or response services use every available phone line to receive your outage reports.

Remember that a major outage can affect thousands of other members.

Your cooperative appreciates your patience.

Local substation

Step 2.

A co-op may have several local distribution substations, each serving thousands of consumers. When a major outage occurs, the local distribution substations are checked first.

A problem here could be caused by failure in the transmission system supplying the substation.

If the problem can be corrected at the substation level, power may be restored to a large number of people.

Local substation

Step 4.

The final supply lines, called tap lines, carry power to the utility poles or underground transformers outside houses or other buildings. Line crews fix the remaining outages based on restoring service to the greatest number of consumers.

Co-op office

Step 3. Main distribution supply lines are checked next if the problem cannot be iso-

lated at the substation. These supply lines carry electricity away from the substation to a group of consumers, such as a town or housing development. When power is restored at this stage, all consumers served by this supply line could see the lights come on, as long as there is no problem farther down the line.

Tap Line

urricanes and ice storms.

Tornadoes and blizzards.

Electric cooperative members have seen them all. And with such severe weather comes power outages. Restoring power after a major outage is a big job that involves much more than simply throwing a switch or removing a tree from a line.

The main goal is to restore power safely to the greatest number of members in the shortest time possible.

The major cause of outages is damage caused by fallen trees. That’s why your electric cooperative has an ongoing right-of-way maintenance program.

This illustration explains how power typically is restored after a major disaster.

DANGER! Stay clear of fallen lines

800.794.5012

Other co-ops

Individual households may receive special attention if loss of electricity affects life support systems or poses another immediate danger. If you or a family member depend on life support, call your cooperative before an emergency arises.

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Step 5.

Sometimes, damage will occur on the service line between your house and the transformer on the nearby pole.

This can explain why you have no power when your neighbor does. Your co-op needs to know you have an outage here, so a service crew can repair it.

Tap Line

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The steps to restoring power

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Area enlarged: Consumers themselves (not the co-op) are responsible for damage to the service installation on the building. Your co-op can’t fix anything beyond this point.

Call a licensed electrician.

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After a major power outage