2016 December C&L Electric Center Pages

C & L Electric Cooperative edition

Giving back is the co-op way As we highlighted in October during National Co-op Month, cooperatives across the globe adhere to the same Seven Cooperative Principles that guide all of our decisions –– from how we run the co-op, to how we engage with our local communities. Concern for community is the seventh principle, and it is one that all employees of your electric co-op value yearround. But during the holiday season, concern for community seems especially important.

Electric cooperatives have a proud history of giving back. We support our communities through a variety of civic programs and are committed to doing all we can to help our communities grow and improve your quality of life.

Many C & L employees donate to the Relay for Life each year through payroll deduction, donating over $8,000 in 2016. C & L employees also raised $500 for the THV Cereal Drive. This Halloween, C & L held a Haunted House at Cane Creek State Park, raising over $1,200, which will be used to purchase Christmas gifts for children on the local Angel Tree. These are just a few examples of how C & L employees give back to our communities.

Our commitment is also global. Arkansas’s electric co-ops have sent lineworkers overseas so they can help bring power to thousands of people who have never experienced the benefits of electricity.

So many families go without on a daily basis and struggle to make ends meet. This struggle can be especially hard during the holiday season.

There are many ways you can give back to the community that go beyond dollar donations. Take some time to go through your closets and find clothes that no longer fit or have lost their use. Bag those items up and take them to your local Salvation Army, Goodwill or church clothing drive. Volunteer for a local food or toy drive, deliver meals to the sick and the elderly or simply make a meal for a neighbor in need.

No matter how great or small the act, every time we give back, we strengthen our community. So take the time to give back this holiday season. You’ll be glad you did.

We wish you a very Merry Christmas and a Happy New Year.

Holiday Closings The offices of C & L Electric Cooperative will be

closed Friday, Dec. 23, and Monday, Dec. 26, for the Christmas holiday.

We will also be closed for the New Year’s holiday on Monday, Jan. 2.

In case of an outage, call us at 1-870-628-4221.

Have a safe and happy holiday season!

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DECEMBER 2016

C & L ELECTRIC COOPERATIVE

DON’T WAIT FOR YOUR POWER TO GO OUT! You can take steps today to help us restore your power more quickly the next time you have an outage.

If you call to report a power outage, your call is usually answered by our Star City office. However, if you call after working hours or in the case of a widespread outage, you will be connected to our cooperative response center.

Our cooperative response center is designed to handle the large volume of calls that occur during a widespread outage, which allows us to help you faster during an outage.

When your call is answered, you’ll be asked for your phone number which is used to look up your account record. Your account record is verified against your 911 address and entered into our computer system which sorts outage calls by location. This frees up our dispatchers to assist service personnel in locating the source of the outage and helps us restore your power more quickly!

Many of you have a different phone number than when you first became a C & L customer. To locate your account quickly in the case of an outage, we need your current phone number and 911 address.

To get your lights on quicker, fill out the information below: Please use the phone number you would give to us when reporting an outage: Name on Your C & L Account

911 Address

C & L Account #

Phone #

Additional Phone #

• Please mail this form to us at: C & L Electric, P. O. Box 9, Star City, AR 71667 (or include it with your bill payment).

• Or call us at (870) 628-4221 and give us your new phone number.

• Or go to our website at www.clelectric.com and click on the photo labeled Contact Us. This opens a form you can use to e-mail us. Please include your name, 911 address, account number and current phone number so that we can update your records.

C & L ELECTRIC COOPERATIVE

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