AVOID UTILITY SCAMS

Beware of unsolicited calls or in-person visits to your home from companies claiming to perform energy audits or repairs. These are frequently telemarketing schemes where individuals pose as third-party companies or electric utility representatives to gain entry and sell services, often dangling the bait of government rebates.

It's important to know that while Dixie Electric Cooperative does offer energy audit services, these are always scheduled at your request. If you are ever in doubt, do not allow anyone in your home and call our office at 888-349-4332 to verify.

If you suspect a utility scam, remember this crucial advice: Slow down. Scammers thrive on urgency, pressuring you for quick decisions or immediate payments. Do not act on these demands.

Instead, take the time to verify the communication's authenticity by contacting your utility directly. Always use a phone number from a trusted source, such as your utility bill or their official website, never a number provided by the suspected scammer.

This simple verification step is your best defense against falling victim to utility fraud.