2018 March Dixie Electric Co-op Currents

WARM WEATHER IS COMING IS YOUR HOME PREPARED? As the winter weather slowly fades away and warmer temperatures set in, it can be difficult to keep up with fluctuating temperatures. To maximize energy usage and efficiency in your home, follow the tips below to save energy and money on your power bill:

• Make sure windows and doors are properly sealed

• Remember to replace your air filters monthly

• Check to see if your home is properly insulated to keep

stable temperatures inside your house

Watermelon and Blueberry Salad

Ingredients: 1 tablespoon honey 3/4 teaspoon lemon juice 1/2 teaspoon minced fresh mint 2 cups seeded chopped watermelon 1 cup fresh blueberries Directions: Combine honey, lemon juice, and mint. Toss with watermelon and blueberries.

Co-opcurrents

For Dixie Electric Cooperative Member-Owners March 2018

What do you do if your power goes out? Not to worry, Dixie Electric Cooperative has an easy way that you can report outages so we can work efficiently and effectively to help you. Here's what you do: 1. Check your breakers. If a breaker is off, turn it on. If it kicks off, you have a short and need to call an electrician.

2. Check with your neighbors to see if their power is out.

3. Call Dixie Electric Cooperative's automated outage reporting system at 1-800-239-1367.

Convenient Payment Options In addition to submitting your payment by mail, your cooperative offers a variety of convenient payment options to better serve you. These options are available at NO COST to our member-owners, and will allow your payment to post immediately to your account (with the exception of night deposit payments which are posted in the morning of the next business day). We have received feedback from members indicating that there are businesses and online sites representing themselves as being authorized payment locations for Dixie Electric Cooperative. We NEVER charge a fee for making a payment through the options offered by Dixie, so if they are charging a fee they are NOT affiliated with your cooperative.

In Office

Payments can be made at our Arrowhead and Union Springs offices from 8 a.m. until 5 p.m., Monday through Friday, excluding holidays.

We accept MasterCard and Visa credit or debit cards, as well as cash, checks and money orders. We also have a night deposit available at both locations; however, please do NOT place cash in the night deposits.

Online

Payments can be made online using our customer service portal.

Simply visit us at www.dixie.coop and click the pay bill button. We accept MasterCard and Visa credit or debit cards, as well as e-checks. You can also use our auto pay feature on the portal to set up automatic payments.

Mobile Apps

Our mobile app is available for Android and Apple devices. We Payments can be made over the accept MasterCard and Visa credit or telephone using our automated debit cards, as well as e-checks through account information system. We accept the apps.

MasterCard and Visa credit or debit cards. E-checks can also be used over Bank draft the phone; however, you must first set If you prefer traditional bank up an e-check profile either online or draft, you can complete a form in by completing a form in our office. our office and provide a copy of a cancelled check for payments to be drafted from your bank account on your due date.

By Phone

IMPORTANT NOTICE REGARDING PAYMENTS

While other local and online companies may offer options to submit your payment to us, please note that they are NOT affiliated with Dixie Electric Cooperative. Therefore, we cannot be responsible for late charges or disconnection of service for non-payment if payment is delayed due to the use of a third-party vendor. To ensure your payment reaches us in a timely manner, we recommend that you utilize one of our FREE convenient payment options.

Post Office Box 242189 | Montgomery, AL 36124 Customer Service 1.888.349.4332 Outage Reporting 1.800.239.1367 Automated Account Info 1.866.285.2359 www.dixie.coop | pr@dixie.coop Find us on