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CEO Magazine's Faces Behind the Places 2014

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faces behind the

places Get to know the people behind local businesses.


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Chews Your Health Amanda Garrison-Lucas Chews Your Health provides one-on-one lifestyle coaching for both small and large businesses. Owner Amanda Garrison-Lucas founded the company in 2009 in order to educate people toward personal, affordable health. Chews Your Health professionally and personally designs individual wellness packages both for the “employer” and “employee”. In turn this cuts down on claims, decreases absenteeism, and develops a happier work environment! She gladly will work with brokers to develop programs. Her long-term goal: everyone wins, IF they choose. “My mission is to empower people to take back control of their health and wellness and to make it an

enjoyable process of change,” Garrison-Lucas says. Garrison-Lucas’ passion for her business is rooted in personal experience. “At age 18 I was a physical therapist technician at what is now Women’s and Children’s Hospital. As I worked with patients I found what motivated them most was not only knowledge, but personal interaction. Having a person there who listened and understood their individual differences both physically and emotionally had great impact,” she says. Garrison-Lucas enjoys helping people learn how to improve their health. “A prescription for health is not on a series of handwritten

papers, but in having access to a variety of support groups,” she says. “I believe not only family and friends are important sources of support, but also local farmers, groceries, restaurants, and the array of fitness and allied health companies that are available locally. I enjoy helping people connect with the amazing variety of talented health care providers we have here in the Midwest.” “I have a strong passion for overall personal health,” she says. “It motivates me to look for opportunities to improve the health and happiness of those I meet.”

www.chews-your-health.com • 573-514-1223 • Amanda@chews-your-health.com


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The commerce trust company Mendy Diel

Mendy Diel is driven by the desire to find solutions for her clients. Her tenacious passion was built with help from a few strong women who have influenced her over the years: Mary Lang, grandmother; Linda Emerson, mother; Valerie Shaw, director of retail, Commerce Bank, Central Missouri Region; and Teresa Maledy, president, Commerce Bank, Central Missouri Region. “My mentors have provided guidance in balancing both my personal life and professional career,” Diel says. “They taught me to look beyond standard solutions for my clients and strive to be a role model for

younger generations.” From a young age, Diel learned about the principles of belief, integrity and discipline from her parents. That gave her a foundation upon which to build her skills and knowledge to support her growth as a professional and parent. Diel started her career in the banking industry at the young age of 16. “I acquired knowledge while studying the ‘wealth life cycle,’” she says. “As people would move through various stages of their financial lives, I would attentively develop solutions to optimize their quality of life.”

901 E. Broadway • 573-886-5368 • commercetrustcompany.com The Commerce Trust Company is a division of Commerce Bank.

Over the course of the past few years, Diel has learned that the most important aspect to the banking industry is staying focused on customer service. “Clients then have peace of mind and confidence for you to help them throughout all stages of life,” Diel says. “Whether receiving the keys to their first home or financing college to retirement, it brings me great satisfaction to be a part of the solution.” When out of the office, Diel enjoys going on vacations to the beach with her family or working out with her personal trainer, her miniature schnauzer Lucy.


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McNerney Management Group, Inc. Dan McNerney, Bobby Richardson, JoAnn Wray & David McNerney McNerney Management Group (MMG) was founded in 1975 in Trenton, Mo. MMG moved its headquarters to Columbia in 1990, and for the past 30 years they have been led by President and CEO, Dan McNerney. Dan recently announced his retirement and now he and his wife Julie are enjoying their children and grandchildren, and pursuing all of the activities the mountains of Colorado have to offer. Dan provided a smooth transition to the current leadership team of Bobby Richardson, David McNerney and JoAnn Wray as the four of them have worked side by side for more than 25 years.

MMG is one of the largest distributors of insurance products for the senior market (Medicare supplement, Medicare advantage, cancer insurance, prescription drug plans, etc.) They have two different divisions, Senior Benefit Services, which is a captive organization; and Senior Marketing Specialists, which hires independent brokers across the country. Both divisions continue to add employees at a record-setting pace each year. “We know it’s our people that make us as successful as we are and we’re always looking to add exceptional people to our team of specialists,” said JoAnn Wray.

801 Gray Oak Drive • 573-443-5007 • www.smsteam.net

MMG’s passion is born from a strong work ethic inspired by Dan McNerney and the original founder, Larry D. Barnes. They love to have fun in an energetic, family-focused environment and always look for ways to improve MMG’s services. David McNerney summed up what makes MMG so special. “Our business empowers others to make a difference in our health care system and our clients are assured they are receiving all of the benefits they are entitled to.”


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providence urgent care Dr. Jason Zerrer & Dr. Scott Schultz On July 29, 2009, Dr. Jason Zerrer and Dr. Scott Schultz opened Providence Urgent Care. Both Dr. Zerrer and Dr. Schultz are specialty trained emergency room physicians. “Both Scott and I are trained in emergency medicine,” Dr. Zerrer says. “I personally chose this specialty for the fast pace, extreme variety of the medicine, and shift work. As time with my family became more important, moving to urgent care made it easier with no nights involved.” Providence Urgent Care prides itself in offering convenient hours, minimal waiting times and a highly trained, friendly staff. “We specialize in expertly treating acute illnesses and injuries fast and conveniently in a family

friendly environment,” Dr. Schultz says. “We are eternally grateful for each and every one of our patients. We understand the trust that goes with our profession and we try our hardest not to violate that trust in anyway.” Additionally, “We focus on taking care of the patient as if they were a family member,” Dr. Zerrer says. “Being accessible is one of the most important keys to providing good customer service within the medical field.”

202 E. Nifong • 573-874-6824 • www.providenceurgentcare.com 403 N. Stadium Blvd. • 573-818-6500


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The Broadway — A Doubletree by Hilton Leanne Naeger Geiss Leanne Geiss, Director of Sales for The Broadway — A DoubleTree by Hilton, received her first experience in hospitality and sales while working as a banquet server and administrative assistant in college. “I loved the fast-paced environment and I never worked or planned the same event, so I never had the same day twice,” she says. Geiss recently joined The Broadway, but says, “I am beyond excited to work with the amazing team of professionals at this beautiful, award-winning property. The Broadway is all about creating an unforgettable experience for our guests. From our modern and comfortable guest rooms to our cutting-edge restaurant and beautiful views from The Roof, The Broadway has set the standard for Columbia.”

Geiss is a perfectionist who works diligently to get her job done. She loves meeting and talking to new people and treats each relationship personally. “I take my work and business relationships very personally. At the end of the day when you work with me, you’re not just a client, you’re a friend,” she says. “One thing that makes this hotel so special is its movement toward the future of Columbia while still incorporating the best of its past and present,” she says. “You can see touches of the wonderful community where I grew up in the local art sprinkled throughout the hotel. The Broadway and its team are ready to lead Columbia into its very bright future.” The two team members behind the Director of Sales Leanne Geiss, who help lead

1111 E. Broadway • 573-875-7000 • www.thebroadwaycolumbia.com

the team of 170 plus staff of the Broadway Doubletree are V.P./General Manager Bob McDonald and F&B Director/Executive Chef Jeff Guinn. This dynamic trio brings years of teaching hospitality management at Mizzou, country club/event planning, and five-star resort management in order to establish something completely unique to Columbia. The Broadway DoubleTree won Hilton Worldwide’s Development and Deal of the Year! Hotel/restaurant investors from around the world visited our community to see what The Broadway had accomplished and while here, discovered why Columbia is an amazing city.


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shelter insurance agent Mike Hatchett ®

Mike Hatchett has been an agent with Shelter Insurance® for six years. He first became interested in working in the insurance industry because he had friends who worked for Shelter Insurance® and he was impressed by their company pride. “I knew that was the kind of company I wanted to work for and being an agent was a really good fit for me,” Hatchett says. According to Hatchett, his parents have positively influenced his career. “The lessons my parents taught me about hard work and integrity have had a tremendous positive impact on my life,” he says. “The Marine Corps built upon and reinforced that foundation. My first duty station was Keflavik, Iceland. It was a long, cold 12 months that gave me time to

reflect on many life lessons.” Since joining Shelter Insurance® six years ago, Hatchett says he has found success by being diligent, working hard and doing what is right for clients. “I really enjoy getting to know my customers and helping them navigate the insurance world,” he says. “It is very important to take the time to explain what a policy does and does not cover before issuing the policy.” Mike is an engaged member of the community. He is a member of the BNI COMO leadership team and an active member of the Downtown Optimist Club, which sells Christmas Trees, Koeze Nuts and specialty candies. Hatchett said, “These are our biggest fundraisers and have helped the Downtown Optimist Club give $100,000’s back to youth

organizations in the Boone County area.” He’s also a member of the Mizzou Marine Detachment of the Marine Corps League. “We have various fundraisers throughout the year that support programs to help veterans adapt to life outside of the military.” Outside of the office, Hatchett enjoys having a meal at a local restaurant and attending Columbia’s many festivals. He enjoys spending time with his wife Nicole and their two young children. He says, “Watching them play and have fun always helps me relax and keep things in perspective.”

908 Rain Forest Parkway • 573-442-6505 • www.shelterinsurance.com/mikehatchett


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AnnaBelle Events Anne Hanks Anne Hanks founded AnnaBelle Events in October 2010. “We create events for any occasion in life worth celebrating – specializing in weddings, corporate events and social occasions,” she says. Hanks began her career at Soldier Field in Chicago. While attending DePaul University, Hanks interned as a tour coordinator and game-day assistant, and received her first taste of professional event planning. “I think what I do professionally is what I’ve always naturally done in my personal life and has been a part of my past positions. Now the title matches perfectly!” “The reason I’m at this point now is because of so many people who have influenced

me and pushed me along the way. Starting with the bosses at my very first jobs, my professors at Columbia College and mentors in the community.” Founding and running her own business hasn’t come without its challenges though, Hanks says. “Three words come to mind: time, risk and support,” she says. “Starting a business from the ground up takes more than just working 8 to 5 and doing the norm. Every extra hour and effort has been dedicated to the business, making sure we are always doing more. Coming up with new ideas, making services better for clients and then getting it out there to the public.” Hanks also finds that her open personal-

107 Orr St. • 573-489-3706 • www.AnnaBelleEvents.com

ity and openness to new experiences is what helps AnnaBelle Events grow. “Allowing yourself to change and grow with the business is crucial,” she says. “More times than not, ideas for change and growth come from others, so you always need to be listening and open-minded.” “My favorite thing about what I do is making someone else’s vision come true., whether it’s a dinner, party, fundraiser or wedding. My favorite part of each event is standing back and watching as our clients are having the time of their lives at their event. That’s what fuels AnnaBelle Events, helping people and finding new ways to help them more.”


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House of Brokers Realty Betsy Woodruff, ® REALTOR

Before entering the real estate industry, Betsy Woodruff spent more than 25 years specializing in strategic marketing, brand management, corporate communications and PR, first in the health care industry and then as a founder and co-owner of Woodruff Sweitzer. “In 2012, I decided to put my experience to work on a much more personal level and joined House of Brokers,” Woodruff says. “It was one of the best decisions I’ve ever made.” Woodruff understands where her clients are coming from, as she has been both a buyer and a seller herself. “Even though real estate involves dirt, bricks and mortar, it’s truly a service business and it’s the level of service that sets one brokerage and one agent apart

from the next,” she says. “I’ve also been able to put two and a half decades worth of unique marketing experience to work for my clients to try and do things creatively ... to try and do things a little differently.” When she’s not connecting clients with their future dream home or helping them sell their home, Woodruff spends time enjoying her four horses or watching Mizzou football — either live or on television. She’s such a fan of the Tigers, that she made it official. Woodruff says, “I’m excited to announce that I am the Official Sponsor of the Mizzou ‘ To The House!’ Touchdown Drive Summary, essentially sponsoring every touchdown the Tigers score at Faurot Field this year! I’ve been

1515 Chapel Hill Road • 573-446-6767 • www.betsywoodruff.com

a lifelong Tiger football fan and I’m so thrilled to be able to show my support this way. I got the idea while listening to Mike Kelly on the radio. His characteristic, ‘ To the 20, to the 10, to the HOUSE!’ touchdown play calls made me realize this would be a great tie-in for my business and a great opportunity to support Tiger football.”


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CoMo Premium Roofing Elias Abadi

Owner Elias Abadi started CoMo Premium Roofing more than five years ago. “We try and help with all the exterior needs for homeowners in the Mid-Missouri area,” Abadi says. Although his business is a young one, it has found success early on. “I have a passion to succeed and know that working hard is the only way I can achieve what I want,” Abadi says. “My family has also been an integral part of my success as a business owner.” Abadi’s family has been so integral to his professional development, that it was actually his father’s background in general contracting that sparked Abadi’s initial interest in

the profession he now calls his own. Abadi’s brothers have also been influential in his career. “We have been in business together over the years and have had our ebbs and flows,” he says. But during that time, we have always supported each other and picked ourselves up when down.” When he’s not filling the exterior needs of homeowners, you can find Abadi outside. “I enjoy traveling, hunting, hiking and camping with my wife and sons,” he says. “We also raise chickens and eat from our vegetable garden.” Over the years, Abadi has learned that the most important part of what he does is being

3502 I-70 Drive SE • 573-424-9008 • www.comopremiumroofing.com

honest and friendly with his customers. Add in the support of family, and he has a recipe for success. “I have worked hard but I am also thankful for those around me that believe in me and give me the support to succeed,” he says. “This includes my family, friends, colleagues and community. I couldn’t ask for a better group of people to be a part of.”


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Hockman Interior Design Sherry Hockman Sherry Hockman opened Hockman Interior Design nine years ago after her husband, David, pushed her to commit to making her passion into a business. When Hockman first moved to Columbia, Casa Bella Interiors owner Sue Toler asked Hockman to join her firm. “I’ve always enjoyed decorating and creating beautiful spaces,” Hockman says. “That is where it all began.” In addition to providing interior decorating and home staging services, Hockman also maintains a home décor store in her Parkade Plaza location. She also started a non-profit organization called “Room of Hope” to help

provide a newly remodeled room to those struggling with difficult times. Today, Hockman is the head of a fullfledged design business — which means she juggles the different responsibilities of an owner. “Design is only a fraction of what keeps me working long days,” Hockman says. “The most important tasks that keep the doors open include monthly invoices, paying bills, marketing, ordering product, profit/loss statements, public relations, etc.” To relax, Hockman enjoys getting manicures and pedicures, exercising, having family movie nights or “just sitting and

visiting with family.” Hockman Home Design is located inside Parkade Plaza and is open Tuesday through Saturday, 10 a.m. to 5 p.m.

601 Business Loop 70W • 573-999-1994 • www.hockmaninteriordesign.com


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Clear Vision Development Group Tony Richards Tony Richards founded Clear Vision Development Group 10 years ago. Clear Vision is a corporate consulting company specializing in organizational development and change. It focuses its efforts on and with the key executives in the client company to produce desired results. Richards brings his lifelong experience as a corporate executive to the consulting business. “During my life as a corporate executive, I was involved with the development of key individuals and with strategic development and execution,” he says. “Since I enjoyed both immensely, I wanted to continue to do both for others in a consulting role.”

Over the years, Richards has found help and inspiration in his friends and colleagues. In the 1980s, Richards met a man named Charlie Mifflin, who Richards then hired to be his personal, executive adviser. “Charlie taught me some of the most profound business principles of my career.” Other people in this life that keep Richards grounded are his wife and clients and the hobbies he maintains. “I read. I enjoy water, travel and spending time with my wife,” he says.” She was made especially for me, we match up so well. Some of my clients are also my best friends. I enjoy having lunch, dinner and working with them. I love what I do.”

While some know him to be relentless, at the end of the day, Richards recognizes that he is in what he calls “the people business.” “Just like everyone I enjoy the strategic aspect of how I help my clients, but it still comes down to people engagement on the execution,” he says. “Ideas don’t work, people have to work ideas.”

1902 Corona Road, Suite 101 • 573-489-1836 • www.clearvisiondevelopment.com


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Strength & Conditioning Factory Joey Grippo & JD Franklin Strength and Conditioning Factory of Columbia is a multi-disciplinary training facility. It offers strength and conditioning training for all ages, as well as zumba, yoga, sports performance training and one-on-one or small group personal training. SCF employs a staff of experienced trainers from a wide variety of backgrounds to help clients attain their fitness goals. Founders JD Franklin and Joey Grippo are the forces behind SCF — which opened in April 2014. Franklin began his career in hopes of helping the next generation find success through fitness and athletics. Franklin describes himself as a teacher/mentor. He attributes his

success to hard work and continuing education. Franklin believes in the importance of putting his clients’ best interests first. In fact, he was first inspired to enter his chosen field because of Mike Boyle and “his practical approach to apply strength and conditioning to a person’s everyday life.” When he’s not in the gym, Franklin enjoys traveling and spending quiet evenings at home. Grippo has seven years of fitness industry experience including personal training, operations management, gym management, sports performance and small group or one-on-one personal training. He enjoys “assisting anyone

1004 W Worley St. • 573-442-2869 • www.scfcolumbia.com

willing to put forth the effort in attaining their goals.” Grippo enjoys working on cars and describes himself as observant. His father’s work ethic and Chris Bartl’s (of Bayside Barbell) drive to open his own facility are what inspired him to take the leap and successfully open his own training facility. He enjoys working with all clients and finds the biggest piece of advice he gives is “you can’t out-train a bad diet.” Outside of the gym, he enjoys spending time with his wife and their families. Franklin and Grippo, and their staff, are excited about the opportunity to give back to the community through their work.


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Mid-Missouri Reproductive Medicine and Surgery, Inc. Gil Wilshire, MD Dr. Gil Wilshire specializes in infertility, endocrinology and special female surgery. He has been practicing with Mid-Missouri Reproductive Medicine and Surgery, Inc. for eight years. Dr. Wilshire purchased the practice from Dr. Larry Penney in 2008 and attributes much of his knowledge and experience to lessons learned from Dr. Penney as a mentor. From a young age, Dr. Wilshire knew he wanted to be a surgeon. It was at age five he discovered his passion. “My first

successful case was the repair of my Bugs Bunny toy,” he says. According to Dr. Wilshire, his parents instilled in him a strong work ethic that he believes has led him to find success. As a result, others describe Dr. Wilshire as undaunted and he says the biggest lesson he’s learned in his practice is that he has never regretted being thorough. Today, Mid-Missouri Reproductive Medicine and Surgery is the premiere center for reproductive health in Mid-

1506 E. Broadway, Suite 220 • 573-443-4511 • www.MissouriFertility.com

Missouri. Dr. Wilshire is a Board Certified Specialist who is committed to providing patients with the highest quality of care. Dr. Wilshire enjoys working with his knowledgeable and professional team, saying, “My team is fantastic and we strive every day to be the absolute best at what we do!” In his spare time, Dr. Wilshire enjoys fishing and recovering from Jiu-Jitsu training.


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The Missouri Bank II

David Paul, Andy Cofer, Rob Volker & Lauren Berube The Missouri Bank II is a full service community bank that was originally founded in 1891 in Smithton, Mo., when 48 Smithton citizens banded together to open the bank by investing their own money. The Columbia branch is the newest addition to The Missouri Bank II and entered the Columbia market in 2007. While the bank has multiple locations, each one maintains community-based focus and attention. “We pride ourselves on knowing all of our customers by name, and making everyone feel like they are our only customer,” Lauren Berube, Customer Service Specialist, says. “All of our lending decisions are made internally

and by the people you see in the bank on a regular basis.” With more than 40 years of combined banking experience, each member of The Missouri Bank II works with their clients to make his or her financial dreams come true. Recently, The Missouri Bank II leased space to Cornerstone Mortgage (NMLS # 223109) in The Missouri Bank II’s Columbia location in order to increase the bank’s available services to clients. Cornerstone Mortgage, Inc. is a full service mortgage lender that was founded in 1995 and maintains its headquarters in St. Louis. The Cornerstone representative joining The Missouri Bank II’s

2500 Range Line Street • 573-777-1000 • www.mymissouribank.com

Columbia office has more than 20 years of experience in the mortgage industry. The Missouri Bank II is committed to providing clients with the latest technology and security and the highest quality customer service. From personal to business needs, The Missouri Bank II is ready to help, saying “Come bank with us!” David Paul, Cornerstone Mortgage NMLS #423684 Andy Cofer, Vice President NMLS #1177402 Rob Volker, President/CEO NMLS #603210 Equal Housing Lender Member FDIC


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Columbia Allergy and Asthma Specialists Marcy Markes Columbia Allergy and Asthma Specialists is Columbia’s trusted source for the evaluation and care of patients with allergies, asthma and sinus/respiratory diseases. Nurse Practitioner Marcy Markes has been with CAAS for seven years and attributes her success to hard work, determination, long hours, family and friend support and the need to continually move forward. The perseverance to succeed and an instinct to care for others was instilled in Markes from a young age. There was never a question about whether Markes would go to college; to the single mother who raised

her, there was no other option. “I never realized her struggles until I was an adult and I think I got her stubbornness to keep moving forward no matter what,” Markes says. “All three of us graduated from college thanks to her.” It was in college that Markes found a mentor who inspired her to move forward in the medical field — Dr. Elizabeth Geden, now retired Associate Dean of the Sinclair School of Nursing at the University of Missouri. “She saw more in me than I saw in myself,” Markes says. And while she says not many people

realize that being a woman and owning a medical practice, but not being a doctor, has its challenges, those challenges can be met. “No matter what you have faced, if you want to succeed and you keep focused, even in rough times, you can,” she says. “Do not give up, just keep moving forward. Taking care of people is the easy part. Always doing the right thing in business is the key to success. Your word and your character shines in your business’s success.” Outside of the office, Markes enjoys watching her son play baseball and spending time at the beach.

1601 E. Broadway, Suite 250 • 573-777-4700 • www.breatheeasyandlivefree.com


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dents unlimited Marc LaFerriere According to Marc LaFerriere, he stumbled into the automotive care industry by chance. He had taken a temporary position with Dents Unlimited in Springfield, MO, while trying to figure out his career path. The job led LaFerriere to discover the opportunities available to him in the industry, at which point LaFerriere says he never looked back. Twelve years later, LaFerriere attributes his success of owning his location of Dents Unlimited to a firm commitment to customer satisfaction, employee acquisition and retention and a strong work ethic. “We have a

dedicated crew that cares about quality and a job well done,” LaFerriere says. “Looking at repairs and associated customer relations from the customer and employee perspective creates long-term customers and employees and drives extensive referral business.” LaFerriere takes care to view all aspects of Dents Unlimited from the perspective of his customers and employees. “In doing so I have acquired dedicated and long term customers and employees,” he says. “I will bend over backwards to ensure customers have an excellent experience, leave the business knowing

1004 Big Bear Blvd. • 573-817-1200 • www.dentsunlimitedmidmo.com

we care about their business, the quality of the repairs performed, and the desire for their repeat business for all services we offer.” Family is very important to LaFerriere. He attributes his strong work ethic and attention to detail to his father. Outside of work, LaFerriere enjoys spending time with his family and children. LaFerriere also enjoys hunting and fishing. He takes any opportunity he can to see live music performances and says most people don’t know he spent several years living on the road, following the Grateful Dead and other artists around.


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the trust company

Polly Reynolds, Kyle Reynolds & Greg Jones The Trust Company specializes in wealth management, specifically investment management along with financial, trust and estate planning and administration. It opened in Columbia on July 2, 2012. Vice President and Trust Officer Polly Reynolds has been with the company for nearly two and a half years. She has a passion for building authentic relationships with her clients. “For them to allow us to know them at a deeper level and earn their respect allows us the opportunity to educate them about their finances and then help shape and execute a plan for them to play out during their life and beyond,” she says. “It is incredibly humbling and rewarding.”

When she’s not working, Polly enjoys spending time with her family (especially her two grandchildren), golfing, reading and being creative. Account Administrator Kyle Reynolds agrees that learning professionalism early on has helped to shape his career and cites Jill Thompson as his influential mentor. “She was my manager at a bank where I worked,” Kyle says. “She taught me how to act and work like a professional.” Most people probably don’t know that Kyle has never dove into a body of water, but do know him to be an authentic and honest person. “Honesty will gain you respect and strengthen relationships,” he says. When not at the office, Kyle enjoys “whoo-

302 Campusview Drive, Suite 207 • 573-876-7000 • www.thetrustco.com

pin’ up on buddies either on the golf course or dart board.” Trust Officer Greg Jones cites his father’s dedication to hard work positively influencing his career and admires Polly’s dedication to building relationships with her clients. “As an estate planning attorney, I worked alongside Polly with mutual clients,” he says. “I admired the work she did developing ongoing relationships with those clients and becoming a trusted advisor on all matters related to the client’s financial success.” Greg has been with The Trust Company for eight months and is an avid Tiger and Cardinals fan who loves craft beer. He enjoys watching and coaching his daughters in swimming, softball and basketball.


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