Juanita McDowell - Speaker Kit

SPEAKER KIT

About Juanita McDowell

High-Energy Keynotes

Achievement and Resilience

• Get Sticky™ - Achieving your Goals in Business and Life

• Change your Attitude, Change your Life Communication

• Resonate, not Just Speak: Lasting Connections Through Communication

• Speak, Serve, Succeed: Unveiling the Power of Communication and Creating Customer Service

Excellence

Breakout Sessions Technology

• AI: A Leader’s Friend or Foe?

• Techguard: Navigating the Digital Wilds of Cybersecurity

• Gadgets and Gizmos: Empowering Business Excellence in the Digital Age

Personal Productivity and Work/Life Balance

• Balancing Act: Taking Care of your Business, Your Clients, and Self

«I have worked with Juanita McDowell for the last two years on our large national customer events She came highly recommended by one of my colleagues She brought a wealth of knowledge and value to our events She is bright, bubbly and professional She really knows how to engage an audience. I found her presentations current and relevant. Our attendees loved Juanita so much, we brought her back for our customer event this year I would not hesitate to recommend Juanita to anyone She was a huge success and I look forward to working with her for future events.»

VP, Marketing & Communications MUFG Union Bank

Juanita is an international speaker and educator. Every year she speaks to thousands of people through keynotes and breakout sessions. Her consulting and training firm delivers over 200 workshops to entrepreneurs, corporate employees, and associations across the globe. A former Engineer and Global Sales Executive, she speaks on topics such as Communication, Goal Setting, and Technology.

Businesses and associations that have hired Juanita include LG, the CDC, and the U.S. Chamber of Commerce. Her expertise has been published in Fast Company magazine, the Investor’s Business Daily and she was invited to be a featured guest on the Australian podcast, "5 Minutes for Me."

Juanita is a YouTube Partner with 3 million views on her videos. She’s also a member of the National Speakers Association and she volunteers as a Technology Partner for Habitat for Humanity and a volunteer speaker for “21st Century Leaders” in Atlanta, Georgia.

Keynotes

Achievement and Resilience

Get StickyTM

Achieving Your Goals In Business And Life

HEADS UP: THIS ISN’T YOUR STANDARD GOAL-SETTING AFFAIR. BRACE YOURSELF FOR AN INFUSION OF ENERGY, A MEANINGFUL ONSTAGE MOMENT, A FEW SPLASHES OF HUMOR, AND AMPLE “STICKY” TAKEAWAYS.

In this captivating keynote, Juanita dives headfirst into the extraordinary world of goal achievement. Forget the clichés and corporate jargon—this keynote is about practical and time-tested strategies that get you to the finish line. Let’s face it: anyone can set goals and write them down, but the trick is getting them to “stick” and working on them until they become a reality. In this keynote, participants will learn Juanita’s Get Sticky™ formula that she teaches to people worldwide.

Whether you’re a business leader, a sales executive, an entrepreneur, or someone with big dreams, Get Sticky™ is your invitation to step out of the ordinary and embrace a transformative experience that promises to be memorable, actionable, and delightfully “sticky.” Get ready to embark on a path toward achievement that’s as unique as you are.

Key Highlights and Outcomes:

A structured and proven approach to transforming goals into reality. A strategy to align personal and professional goals with overarching values so you can prioritize effectively.

Two valuable tips to navigate challenges and setbacks that commonly arise during the goal pursuit process.

An exploration of uncovering your WHY and embracing the authentic, messy, sometimes hilarious journey toward success.

By the end of this keynote, attendees will be prepared to apply the Get Sticky™ formula to their own goals, fostering a sense of accomplishment and momentum.

Change Your Attitude, Change Your Life

Are you ready to set goals? Not so fast. Adopting the right attitude is your first step to achieving anything. In this fast-paced world, doubts creep in, and unexpected turns are inevitable. Imagine equipping yourself with an invincible shield—an unwavering positive attitude that will not break in the face of adversity. In this keynote, Juanita delivers a game-changing way to reshape your outlook to propel you through difficult times with grace and resilience.

Through amusing, real-life stories, and actionable insights, Juanita demonstrates what happens when you succeed at caging up the “complainer” and silencing that little voice that disrupts our thinking.

Key Highlights and Outcomes:

Strategies to gracefully navigate life’s unexpected twists, in the face of adversity.

How to adopt the right mindset that elevates your leadership skills, enabling you to inspire others by example, especially during tough times.

How to foster healthier interactions and relationships.

Communication

Resonate, Not Just Speak:

Lasting Connections Through Communication

Communication is more than words, it’s about crafting connections that leave a lasting impact. In this keynote, Juanita delivers an enlightening and interactive session that will transform how you engage with others. Led by a former A.S.L. interpreter, global sales executive, and instructor, this session explores the art of genuine connection while unveiling techniques that transcend mere conversation.

Key Highlights and Outcomes:

A framework for mastering nonverbal communication, including body language and gestures that improve one’s capacity to establish rapport.

Insight into the best ways to deliver concise and impactful messages.

A valuable technique Juanita calls the Laser Trick™ to minimize filler words like “Ahs” and “Ums” to deliver more polished and compelling presentations.

The key ingredient needed to communicate with tact.

Speak, Serve, Succeed

Unveiling The Power Of Communication And Creating Customer Service Excellence

CAUTION: THIS IS NO RUN-OF-THE-MILL, CUSTOMER SERVICE

KEYNOTE BY SOMEONE WHO HAS ONLY READ BOOKS. JUANITA IS A FORMER RESEARCHER AND MYSTERY SHOPPER WHO CLOCKED MORE HOURS ON THE GROUND THAN SHE CAN COUNT, ASSESSING AND REPORTING ON THE QUALITY OF SERVICE DELIVERED BY SOME OF THE LARGEST COMPANIES IN THE WORLD. HER KEYNOTE, “SPEAK, SERVE, SUCCEED,” REINFORCES THE ROLE THAT EFFECTIVE COMMUNICATION PLAYS IN DELIVERING TOP-NOTCH CUSTOMER SERVICE.

In this presentation, participants will journey into the nexus of communication and customer satisfaction and learn how to make real connections with customers by getting better at active listening and learning the art of clear, empathetic communication.

Key Highlights and Outcomes:

The three “Moments” with your customers you must nail. A smooth trick to always remember a person’s name after first meeting them. How to use L.A.U.R.A. to resolve customer issues expediently.

The key to a lasting customer relationship. Keeping your cool in challenging situations.

Two essential and powerful needs of your clients that most people don’t know.

Breakout Sessions

Technology

As a former Electrical Engineer who worked at General Motors and AT&T Bell Labs, Juanita still has a firm grasp on technology. Her Technology YouTube Channel has over 3.5 million views, and every year she facilitates tech sessions at conferences around the country.

“When one of the best speakers comes from Atlanta to teach, you go despite being up since 2am!”

Popular Breakout Sessions: AI: A Leader’s Friend Or Foe?

This program delves into the transformative landscape of Artificial Intelligence (AI) in the workplace and beyond. As people and organizations increasingly integrate AI technologies, leaders find themselves at a crossroads, grappling with both the opportunities and challenges of this evolution. In this session, participants will explore the positive impacts of AI, such as improved efficiency, data-driven decision-making, and enhanced customer experiences. On the flip side, this session also highlights the pitfalls and ethical considerations of this technology.

Highlights and Outcomes:

How to create the perfect AI prompt. The three capabilities and benefits of AI for individuals and leaders of teams.

How to create a balanced and well-informed AI integration strategy. Valuable tips for effectively managing AI adoption.

Ethical considerations and a warning when using AI.

Cheryl Renee WTVM

Techguard:

Navigating the Digital Wilds of Cybersecurity

Juanita is a Certified Cybersecurity Nerd on a mission to ensure that everyone, no matter their age, stays abreast of cybercrimes that could ruin their business and personal life.

In a world where technology is seamlessly woven into our daily lives, safeguarding your online presence has become paramount. This session helps everyday tech users navigate the digital landscape securely.

Be prepared for an eye-opening exploration of the latest cybercrimes that target users of the Internet, smartphones, apps, and social media. This session bypasses technical jargon to ensure you gain practical insights that truly matter.

Highlights and Outcomes:

An unmasking of the evolving realm of cyber threats, including phishing, identity theft, and malware

How to recognize and avoid malicious websites, fake apps, and scam messages.

Two essential steps you must take to protect your smartphone from breaches, data leaks, and unauthorized access.

Understanding the potential risks of oversharing and how to maintain a secure digital presence on social platforms.

Strategies to shop online securely and spot potential e-commerce scams.

“Juanita McDowell was FANTASTIC! Her delivery was timely, engaging, and thought provoking. She is without a doubt, a knowledgeable expert that is sure to impress any audience. You can count on her exceeding expectations!”

Casey Gaines, CMP, Conference Manager, The Georgia Society of CPAs, Atlanta, GA

Gadgets And Gizmos:

Empowering Business Excellence In The Digital Age

In the fast-paced landscape of modern business, staying ahead means embracing technology's transformative power. This breakout session offers business professionals from all industries an opportunity to explore the latest innovations to drive productivity, efficiency, and success.

This interactive session takes participants on a captivating journey into the world of cutting-edge gadgets reshaping how we conduct business. With hands-on experience, insightful discussions, and practical strategies for integrating these advancements into their professional endeavors, attendees are sure to walk away with a newfound confidence in harnessing the potential of these tools to achieve unparalleled success in today’s competitive market.

Highlights and Outcomes:

Exploration of smart devices that enhance remote collaboration. AI-powered tools that optimize decision-making. Specific apps designed to streamline workflows and tasks. Amazing tricks you never knew your smartphone could do.

Juanita possesses a unique talent for capturing an audience. Every occasion I've had the privilege of enlisting her services, my team has been enveloped in a sense of empowerment. It's clear that her presence not only imparts information but also instills a profound appreciation for the company's dedication to personal growth. The way she seamlessly integrated my objectives with her insights is a testament to her understanding of my goals. Juanita's contributions as a speaker have left an indelible mark on my teams.”

Doug Urquhart, Sales Director, LG Hausys

and Work/Life Balance

Balancing Act:

Taking Care Of Your Business, Your Clients, And Self

In the fast-paced world of modern business, achieving a harmonious balance between professional success, client satisfaction, and personal well-being can feel like an elusive goal. This program guides professionals from all walks of life toward achieving equilibrium in their work while nurturing client relationships and prioritizing self-care.

Highlights and Outcomes:

Time management techniques that help you balance business and your personal pursuits without feeling overwhelmed.

Communication strategies to use with clients that allow you to set healthy boundaries, ensuring mutual respect and clear expectations.

Practical steps to rejuvenate your physical, mental, and emotional well-being. How to delegate tasks and responsibilities to enhance your efficiency.

Techniques for creating a supportive work environment that fosters productivity and creativity, promoting healthier work/life integration.

“Juanita, I cannot begin to thank you enough for your fabulous presentation for our award event to our group during COVID. The comments I received from our brokers and agents confirmed that you were an exceptional speaker. Not only did you provide us with valuable information and tools but you sent our attendees out motivated to use them.”

Lauren Buchel Regional Director Midwest Weichert Real Estate Affiliates, Inc.