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Palm Beach Zoo Capital Campaign Vision

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CAPITAL CAMPAIGN VISION


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C A P I TA L C A M PA I G N Capital Campaign ...............................................3 The Right Time is Now.......................................6 Building Our Team............................................10 Capital Campaign Timeline. . ..........................11

New Attractions . . .................................................13 Africa....................................................................15 Nature Water Play, Penguins & Café...........31 Exit, Gift Shop & Restrooms.......................... 35

Redevelopment & Capital Improvements.. ................................... 37 A Wild Place to Learn & Work. . ..................... 39 Tiger Forest.. .......................................................41 Jaguar Room to Roam Redevelopment.. ..... 47 Siamang Islands & Water Plan. . .................... 53 Tapir/Anteater Redevelopment.....................57 Florida Revitalization.....................................61 Flamingo Beach & Headwaters Redevelopment...................... 63 Mardi................................................................ 65 Living Water......................................................67 Cenote Water Treatment Plan................... 69 Little Chiaming Lake Water Plan.............. 71

Addendum .............................................................. 73 Key Performance Metrics . . ........................... 75 End Notes ............................................................... 77

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Palm Beach Zoo

CAPITAL CAMPAIGN

DREHER TRAIL NORTH

FUTURE GIRAFFE EXIBIT

LLAMA and EMU

TIGERS

TORTOISE TIGER FALLS

TIGERS HOWLER MONKEYS

TRA

IL

NO

RT

H

CAPUCHIN MONKEYS

SPIDER MONKEYS

Little Chiaming Lake

EH

ER

THE CAVE/ WATERFALL

GIANT ANTEATER

DR

TIGER RIVER

WINGS OVER WATER BAIRD'S TAPIR

SLOTHS BUTTERFLY GARDEN

RHINOCEROS HORNBILL

AVIARY

CRANES

Observatory

KOALAS

Caiman

LEMURS

GOELDIS CHILEAN FLAMINGOS

LEMURS

JAGUAR CAPYBARA

SERVALS

ALLIGATORS

SIAMANGS

BEARS

AMERICAN FLAMINGOS

OTTERS

LORIKEET LOFT

GLT

PANTHER PANTHER

MARDI

0

3

55

110

165 Feet


CAPITAL CAMPAIGN ESTIMATED COSTS ATTRACTION

CATEGORY

ESTIMATED COSTS

COMMENTS

Africa

New exhibit

$27M

New habitat for giraffe, cheetah, meerkat

Baker Lake

Water

$3M

Baker Lake cleanup, kayaks

Little Chiaming Lake

Water

$0.7M

Lake cleanup, dredge

Cenote

Water

$3M

Dredge, line and filter

Gift Shop

Retail

$4M

Expand gift shop and restroom

Jaguar

New exhibit

$1.25M

Create 2nd habitat, treetop pathway

Mardi

New exhibit

$0.3M

New outdoor space for Mardi

Siamang Islands

New exhibit

$0.25M

Create 2nd island habitat

Siamang Islands

Water

$1M

Dredge, clean lake up

Tapir / Anteater

New exhibit

$2.5M

Walkthrough tropical forest

Tapir / Anteater

Water

$3M

Dredge, filter lake

Tiger Forest

New exhibit

$1M

Treetop pathway, third exhibit

Tiger Forest

Water

$0.25M

Water plan elements, waterfall improvement

A Wild Place

Learning

$7M

New indoor/outdoor learning center

Flamingo

Water

$1M

New water filtration, dredge, filter system

Penguin

New exhibit

$7M

New iconic penguin exhibit

Nature Play

Playground

$3M

Nature play water play area

TOTAL ESTIMATE

$65M Numbers are estimates and subject to change.

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THE RIGHT TIME IS NOW The 2020 setbacks began on March 18 with the shuttering of our Zoo for 75 days. Most staff gave some or all of their salaries back to the Zoo, and each department slashed expenses. We immediately let go part-time and some full-time staff, furloughed many who were never brought back, and asked our volunteers to stay away. On June 5, 2020, we cautiously opened with highly curtailed operations and a much leaner staff (by 32%!); and eliminated most additional earned revenues such as lorikeet feeding, animal experiences and indoor dining to name a few. In October 2020, we pulled the trigger to pay for the installation of Zoo Lights, an expensive endeavor despite support from FPL and the Kesslers. Zoo Lights was well-received, but because of unsafe guest behaviors with COVID-19 safety protocols, we had to cap admissions below our budget. This virus apparently fired up our fiscal immune system, and we now find ourselves in arguably the best financial shape of the Zoo’s history. The pandemic resulted in dramatic budgetary shifts. We quickly shed $7.5 million of debt, deposited four months of reserves in the bank, and pushed ourselves to operate without reliance on income from the Gala and Do at the Zoo. We are wellpositioned to mount a campaign to become the Zoo worthy of our Palm Beach address. Just as you gave $400K to the President’s Fund on the heels of a $1.8 million Gala, so too will others give. In terms of visitor experience, we transform the people that come into our Zoo into a greater force for wildlife and wild places. That’s our purpose and our mission. The only way to reach more people is to create exciting new experiences at the Zoo that draw people in. In response to your questions about firing up a capital campaign now (albeit the silent, non-public phase), we have compiled the following research that leads us to believe there is not a better time to start a campaign. The rationale for starting our capital campaign now is built on four pillars. First is our history of success. With a committed, mission-driven board of directors and generous donor base, the Zoo has raised an impressive $14 million over the past four years. In addition, during the pandemic, we restructured our finances to operate on earned income so that philanthropy is now dedicated to investment in the Zoo. Second, several other nonprofits in our community are already initiating capital campaigns for physical expansion. Third, our board experts in wealth management counsel that now is a good time to commence a capital campaign. Although the first quarter of a new presidential administration brings uncertainty, 2020 was a great year for the stock market. Right now, we have a short window to capitalize on this unique financial environment as it relates to legacy and estate planning. Lastly, our staff leadership is primed and ready to go. The expertise on staff related to design, visitor experience, animal health and welfare, and fundraising is strong. Our Board leadership is even stronger, and as we expand the number of Board members and Zoo friends, we feel a $50M capital campaign is well within our reach.

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Campaign Cornerstone: Our History

The Zoo is financially sound, and has raised significant funds in the past. • Palm Beach Zoo has been in existence for 50+ years. • Raised more than $14M over the past four years (in addition to operating grants and sponsorships) • 2020: $4.0M • 2019: $3.4M • 2018: $2.7M • 2017: $4.2M • We are debt-free. We paid off $7.5M bond debt in September 2020. • Restructured organization to operate on earned revenue • Reallocated philanthropic giving to capital investment • Established four months of emergency reserves as of January 2021

Campaign Cornerstone: Our Community

Our community is extremely supportive of charities, and several nonprofits are initiating capital campaigns. • Boys & Girls Club of Palm Beach County: $50M Endowment • South Florida Science Center and Aquarium: $50M • Maltz Jupiter Theatre, Inc.: $30M • The Society of the Four Arts: TBD • Center for Creative Education: $20M • YMCA: $30M

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Campaign Cornerstone: People Continue to Givei

Our board experts in wealth management counsel that now is a good time. • Although the first quarter of new presidential administrations bring uncertainty, 2020 was a great year for the stock market. • The wealthiest 1% saw assets grow by an average of 40%. • The wealth created by individuals 75 and older has never been greater in the history of the U.S. • Real estate across the U.S. is experiencing a significant boom, especially in southern states. • The West Palm Beach area has unprecedented growth with 173 new executives moving to the area, along with many of their corporate headquarters. • There is an influx of wealthy individuals into our market due to Florida’s favorable tax structure. • West Palm Beach is now being referred to as “The Wall Street of the South” with the tremendous influx of financial services organizations managing hundreds of billions in assets. • P eople spend based on how they feel about their wealth. The wealthy are a lot richer now than they were two years ago. We want to catch them while they are feeling good about their situation. • Palm Beach Zoo is different than many nonprofits because we are not asking someone to give money to fill an operating gap, but asking them to be a part of building a community asset. • Many potential donors have appreciated stocks they can donate to not-for-profits and receive very favorable tax treatment. • We have a short window to capitalize on this unique financial environment as it relates to legacy and estate planning. • Our local economyvi is doing well:

UNEMPLOYMENT RATE

5.5% (Declining)

-45,937

HOUSING PERMITS

3,263 Permits (Improving)

SALES TAX REVENUE

253.41

$

Millions Per Year (Improving)

WEALTH MIGRATION

POVERTY RATE

HIGH SCHOOL GRADUATION RATE

1,655.20

12.2%

90.2%

$

Million Per Year

(Better)

(Improving)

Jobs Year Over Year Change

1D LAND IN CONSERVATIONS

253.41

$

Millions Per Year (Improving)

5D

1M

6M

YTD

1Y

5Y

Max

POPULATION

4,200.00 3,914.45

1.50

3,333.33

Million

2,466.67

1,600.00

Stock Market Growth: Mar 1, 16

Sept 1, 18

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Campaign Cornerstone: Our Leadership Team

The Zoo possesses a strong leadership team. • Influential Board of Directors chaired by Michele Kessler with a proven record of successfully bringing important donors to the table, leading the Zoo through difficult times and decisions, as well as driven by the desire to save wildlife in wild places. • Experienced executive leadership and staff under the direction of Margo McKnight, AZA Board of Directors, Palm Beach Zoo President & CEO.

Campaign Risks

We will be light on our feet. There is certainly some risk in the economic indicators, which have us so bullish about the timing of this capital campaign. Should we see a major shift in the economy or other significant shift that impacts our ability to raise the goal, we can easily adjust our plans without negatively impacting the strategic direction in which we are moving. Our plan consists of distinct projects within the Zoo that provide us with the ability to phase portions of the improvements and/or peel off portions of the plan should funding fall short of our goal. We anticipate that a number of gifts will be pledges, and we will work with a community lender to monetize those pledges to allow for construction spending ahead of the fundraising cash flow.

Operating Impact

So now that we’ve built it ... With each stage of the capital campaign, we will be able to further fine-tune our numbers and more closely project operational impacts. Based on initial projections for a $35M capital campaign for Africa, we are confident in the generation of operating surpluses due to increased attendance. The surplus would be generated from both higher ticket prices and growth in the number of visitors per year. Additionally, this project provides unique opportunities for new revenue streams: giraffe feedings, cheetah experiences, and photo and merchandise opportunities. 5% Attendance Increase Scenario (in 000s) Year 1 Year 5 Year 10 Incremental Operating Revenues $1,742 $1,923 $2,176 Incremental Operating Expense $1,428 $1,575 $1,790 Net Operating Surplus Generated $314 $348 $386 10% Attendance Increase Scenario (in 000s) Year 1 Year 5 Year 10 Incremental Operating Revenues $2,047 $2,294 $2,603 Incremental Operating Expense $1,462 $1,613 $1,833 Net Operating Surplus Generated $585 $681 $770

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BUILDING OUR TEAM Snapshot: • Recruit experienced fundraising talent, with demonstrated track record in seven and eight figure donations. • Retain fundraising talent for long-term focus, including planned giving, beyond the capital campaign. • Ensure the Office of Philanthropy is fully functional, equipped and staffed to capitalize on existing long-term aging donor relationships. • Hire outside capital campaign expertise for supplemental and temporary functions. The silver lining of the COVID-19 pandemic is the ability to reimagine the philanthropic department – a time to gauge what has worked in the past but, most importantly, what is needed for the next decade or two. A strength of this zoo is the depth of wealth and generosity that can be found in the communities we serve. The philanthropic acumen of our staff will always be important to our growth, and creating an energized and mission-focused team to propel us through a major capital campaign is a great tool for our charitable efforts. We will only recruit the best. Understanding a capital campaign is critical; we believe the wisest route is to “in-source” talent instead of outsourcing fundraising needs. This means we recruit top talent with demonstrated skills and expertise to come aboard on a full-time basis. Most fundraising firms accept campaign work but depart upon completion, taking relationships, expertise and institutional knowledge. Wisdom tells us to retain those things as fundraising needs post-campaign will be greater than ever. Every ounce of talent will be needed to ensure a bigger and better zoo is fully funded from an annual fundraising perspective. Simply put: We bring top talent “in-house.” Certain temporary functions may need outside expertise, such as the production of high-end capital campaign materials including video. These functions will supplement staff expertise. Additionally, capital campaigns are a great tool to “recruit” a broader base of donors, from Boca to Jupiter Island. Excitement about the zoo and its future, not to mention an incredible menu of naming opportunities and projects, entices new donors to become involved and build long-term relationships with the staff who are working with them.

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CAPITAL CAMPAIGN TIMELINE 06/2021

07/2021

08/2021

09/2021

10/2021

11/2021

12/2021

05/2021

12/2021

Campaign Committee Finalized

Begin Hiring Development Staff Design Campaign Materials Continue Unofficial Feasibility Study with Friends & Family

Produce/Print Campaign Materials

SPEND REQUIRED

CAPITAL CAMPAIGN

Campaign Chair Selected

Conduct Feasibility Study Begin One-on-One Meetings

Continue to Hire Development Staff

Wrap up Feasibility Study Revisit Our Goals

Begin Silent Phase with Capital Campaign Committee

PROJECT PHASE

$750K - $1M in Seed Capital Needed (6 months)

Finalize Africa Habitat Design

Begin Conceptual Design Phase (6 months)

Begin Schematic Design

Hire Project Manager

01/2023

01/2024 12/2024

PROJECT PHASE

SPEND REQUIRED

CAPITAL CAMPAIGN

01/2022

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Fundraising Complete

Public Phase Begins

$750K - $1M in Seed Capital Needed (6 months)

Finish Schematic Design Begin Construction Documents

Animals Begin to Arrive

Construction Contract Awarded Permitting Begins

Construction Begins

Soft Grand Open Open


PROJ PH

Habitat Design

Hire Project Manager

Design Phase (6 months)

01/2023

Schematic Design

01/2024 12/2024

PROJECT PHASE

SPEND REQUIRED

CAPITAL CAMPAIGN

01/2022

Fundraising Complete

Public Phase Begins

$750K - $1M in Seed Capital Needed (6 months)

Finish Schematic Design Begin Construction Documents

Animals Begin to Arrive

Construction Contract Awarded Permitting Begins

Construction Begins

Soft Grand Open Open

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NEW ATTRACTIONS

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NEW ATTRACTIONS

AFRICA

New Attraction 2025 Snapshot: • A new visitor experience to drive attendance and elevate our mission • State-of-the-art habitats & guest experience for existing African animals at our zoo • Serval cat, African crested porcupine, southern ground hornbill, ring-tailed lemur, red ruffed lemur, Aldabra tortoise • New iconic and charismatic species for our zoo • Giraffe, cheetah, meerkat • New conservation program for the critically endangered giraffe • Giraffe feeding station for up-close guest interaction with giraffe • Cheetah “run” for guest and VIP experiences • Elevated guest pathway with adventures such as shade, rain cover, misters and “kids discover!” spots • Animal interactions designed into new habitats to maximize the general visitors’ experience with our animals and staff • VIP Animal experiences designed into all habitats for small group experiences, creating increased incremental revenue • Baker Lake adventures: kayaks and electric boats for exploring Africa and monkey islands via the water, creating incremental revenue • Cleaning up Baker Lake: Dredge and line; add bottom aeration systems; add active wetland systems; enhance passive wetland systems. Total Estimate: $30,000,000* Water Plan: $3,000,000 Remainder: $27,000,000

*based on construction estimates from a variety of providers late 2019 and early 2020.

“For our zoo to remain financially viable, we will need to periodically offer our community a new animal element to our zoo. New attractions create great spikes in attendance, promoting financial growth as well as elevating our mission. The more people we engage, the greater conservation impact we have. Along with new offerings, we must also continually maintain and upgrade existing structures. The correct criteria for the selection of new animals is critical. I have directed (with great success) new attractions for a variety of AZA institutions, including The Edge of Africa at Busch Gardens; Expedition Africa at Brevard Zoo, which has been voted among the top 10 zoos in the country; and The Center for Conservation for the Florida Aquarium, which garnered international coverage of our coral programs.” -Margo

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NEW ATTRACTIONS

PROPOSED MAP OF AFRICA 17


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NEW ATTRACTIONS


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NEW ATTRACTIONS

The Animals SPECIES SELECTION CRITERIA

1. They must thrive in our subtropical climate and be able to be housed safely during summer storms. No desert or cold-climate species will be considered. 2. W e must have the space they require for natural behaviors and social systems augmented by the behavioral training techniques that our zoologists employ to ensure the best physical and mental health possible. 3. W e will include only species that typically thrive in human company and seek individuals that already have a proclivity toward people. 4. We will focus on iconic species easily recognized and loved by the public to enhance the inspiring element. 5. We will focus on species that can safely be in close proximity of our guests, managed through training, unobtrusive barriers and staff guidance.

SIX EXISTING AFRICAN SPECIES

THREE NEW AFRICAN SPECIES

The animals at our zoo hail from all over the globe, including Central and South America, Australia, Asia, Africa and Florida. The existing African species we will incorporate into the new Africa River habitat are some of the favorites of our zoo visitors, including “Priscilla” the African crested porcupine, “Kito” and “Jambari” the serval cat brothers, and “Darla” the southern ground hornbill. These three species need improved living conditions and mates to make their life complete. The ring-tailed lemurs and red ruffed lemurs need storm shelters and a night house. The Aldabra tortoises are the absolute best guest experience for small children, and are already living on the edge of the envisioned African footprint. All of these animals fit the above criteria. We have moved one species from our zoo, the fennec foxes. Although they were beloved by many of our guests, as desert animals they struggled to thrive in our tropical conditions and now live in a zoo with an appropriate habitat.

Giraffe – The primary species that hits all of the criteria out of the ballpark is the iconic giraffe. This species thrives in our Florida climate, can safely be in close proximity to be fed by guests (very rare except with domestic animals), is easily contained with minimum barriers, will have plenty of room in the new veldt habitat built for 5 to 8 animals, and is already beloved by guests. Because of the advanced training in animal behavior, our zoologists will be able to work with these amazing animals in the public view to showcase all of the animal care behaviors they will learn from hoof trimming to health checks to recall for storms. Cheetah – While our zoo is becoming an expert in big cat animal care, this new species will give us a new way to engage our guests by allowing our staff to interact with this impressive but docile large cat, showing off their running super-power through training them to chase and retrieve. We will create safe but awesome VIP guest experiences as well. AZA zoos have developed training programs for staff to work in close contact with this large impressive cat, including San Diego, Columbus, Cincinnati, Brevard, and Busch Gardens. Meerkats – While not as impressive in size or flash as the giraffe and cheetah, they make up for it in sheer charisma. This small but super-social species always rates high on visitor lists because of their constant visibility and busy attitudes. They are always entertaining to watch.

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Conservation Urgency GIRAFFE

Giraffes are silently slipping toward extinction. The sharp decline in giraffe numbers went unnoticed for a long time, but researchers throughout Africa now agree they are in serious trouble with an estimated loss of 40% of their population in the last 30 years. With less than 70K remaining, this puts their numbers lower than African Elephants. They will go extinct if measures are not taken. AZA zoos are working together to not only raise the alarm about the decline of this amazing animal but also have spent time in the field working to save this species with tactics ranging from translocating animals out of dangerous areas to solving in-field veterinary issues to working with African communities to reduce poaching.

Baker Lake AN ECOLOGICALLY SUSTAINABLE GUEST AMENITY

This beautiful 3-acre waterway will become part of the visitor experience in several new ways, including traversing across it on a boardwalk enabling visitors to view from an elevated pathway into the giraffe habitat; and, most excitingly, via boat on an aquatic African adventure. Our lake currently captures all the water as it flows from the headwaters in Florida, meandering through the zoo to end in the lake. As we begin to take animal habitats off-line, clean and recirculate water, less cleaning will need to take place in the lake itself. To have the water quality desired and reduce consumption, we will dredge and line the lake to prevent the loss of water as well as use proven natural ecosystem designs of plants, substrates and minimal technology to move, aerate and clean the water. Once established, Baker Lake should require minimum maintenance, primarily dredging on a several-year schedule.

The Adventure ANIMAL EXPERIENCES

All of the new habitats will incorporate animal encounters designed for both general admission, as well as VIP guests for unforgettable experiences. While the selection of species lends itself to close-up, inspiring interactions, the design of the space will facilitate enduring memories. The design will both bring VIP guests into the animals’ habitats, as well as easily accommodate taking some animals on the pathways.

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NEW ATTRACTIONS


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NEW ATTRACTIONS


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NEW ATTRACTIONS

GUEST PATHWAY DISCOVERIES Although the animals are the showstoppers, it doesn’t mean the path can’t be fun to traverse between visiting these spectacular animals. The goal is for the pathway to be an amazing experience even if there were no animals to find! For kids, we will design a “Nature-Play” along the path and provide discoveries to engage young minds and bodies. Climbing like lemurs, running fast like cheetahs or stretching high for leaves like a giraffe will all be part of the pathway experience. Older kids will encounter a diversity of sculptures, carvings, outdoor instruments, plant information and photo opportunities set up for the perfect capture of memories of the visit. We are also working on physical designs that transform the path into a new experience when it rains. Capturing the water and redirecting it to furnish kids with puddles to splash while adults stay dry; sounds and actions created by the falling water over a diversity of surfaces; and interesting ways to collect, pool and overflow water will make the most fun of a wet event!

GUEST COMFORT

EVENT SPACE

Because of our tropical location, brief rain events, especially during the summer months, send our guests running for cover. Africa will incorporate a series of shelters along the pathway that will make short rain events fun, rather than a soggy experience. Rain gardens along the pathways will add to the aesthetics of the experiences and hopefully inspire replicating them at home. In addition, there will be two added storm shelters in place for the bigger storms that blow in quickly. These same shelters will act as cooling stations during hot sunny days providing shade, misters, fans and comfortable places to rest along the path.

Although a permanent event space has been removed from this project, the giraffe habitat will be designed to accommodate our gala and other occasional special purposes. The view of an African grasslands replete with giraffe should make our gala the go-to party of the year.

Infrastructure HUMAN SPACE

Greatly needed staffing offices, meeting rooms and storage will be built in conjunction with animal buildings.

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TECHNOLOGY This entire section of the zoo will be outfitted with infrastructure needed to support current and future technology needs. Fiber-optic, Wi-Fi capacity and next-generation hardware will be included. The ability to view and easily capture high-resolution CCTV for both animal viewing remotely, safety and security will be ubiquitous.

ANIMAL CARE Food storage, commissary, equipment and tools for the entire zoo will be housed in the new buildings. All night houses will be hurricane-rated and built to easily shift animals any time of day or night to protect them from the storms that roll across during the summers. AZA Status and Impact

Creating state-of-the-art animal habitats, adding to the conservation efforts for giraffe, and creating more holding spaces for both giraffe and cheetah will be welcomed by the AZA Community.

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NEW ATTRACTIONS


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NEW ATTRACTIONS

NATURE WATER PLAY, PENGUINS & CAFÉ New Attraction 2028

Snapshot: • A new visitor experience to drive attendance and elevate our mission • State-of-the-art Nature Water Play & Warm Weather Penguin habitat • Magellanic and African penguins are in need of additional AZA institutions to host populations. • One-way in-and-out kids’ water play areas providing safety for kids and peace of mind for adults. • The kids’ pool will interface with the penguins to feel as though they are sharing the same habitat. • Café and comfortable shaded chairs for the parents to relax while the kids explore and get wet. • New iconic and charismatic species for our zoo linked to a new children’s water play area • Great opportunity for large ROI on penguin VIP experiences (The Florida Aquarium makes $250,000/year on penguin experiences.), and have the first in-water penguin experience for VIPs. • New conservation program AZA Penguin SAFE (saving animals from extinction) program • Guest pathway adventure including shade, rain cover, misters and “kids discover!” spots. The Nature Water Play will be designed using the science behind the “blue mind,” which is a big benefit to children connecting with water/nature. • Animal interactions designed into new habitats to maximize the general visitors’ experience with our animals and staff • Summertime alternative to the beach for young families • Encourage our guests to move to the new Nature Play water experience, freeing up the existing fountain area for animal, food and beverage, and retail opportunities. • Provide food service adjacent to the water play area. Total Estimate:

$10,000,000

Penguin Habitat: $7,000,000 Nature Water Play: $3,000,000

Timing

This project would be paced to open 2 to 3 years after Africa opens. This would give us a second big spike in attendance, and build out the last new animal habitats while taking care of the last of the old cages on the western side of the zoo. 31


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NEW ATTRACTIONS

Iconic Animals

ttracting new visitors to the zoo requires creating new experiences. Penguins thrive in zoos, A and people love penguins. Following our selection criteria for acquiring new species is important. African and Magellanic penguins at other AZA institutions in Florida do well in our climate with cool water temperatures to swim in.

The Animals SPECIES SELECTION CRITERIA

1. They must thrive in our subtropical climate and be able to be housed safely during summer storms. No desert or cold-climate species will be considered. 2. W e must have the space they require for natural behaviors and social systems augmented by the behavioral training techniques that our zoologists employ to ensure the best physical and mental health possible. 3. W e will include only species that typically thrive in human company and seek individuals that already have a proclivity toward people. 4. We will focus on iconic species easily recognized and loved by the public. 5. We will focus on species that can safely be in close proximity of our guests managed through training, unobtrusive barriers and staff guidance.

CONSERVATION URGENCY

Both species of penguin are facing huge conservation problems, primarily in finding fish close enough to nesting beaches due to climate change and also from losing nest sites to human development. AZA’s SAFE Penguin is looking for additional institutions to join the program. Both species are facing similar threats in the wild, despite living on two different continents. They both are threatened by offshore oil drilling, overfishing and damage to nesting beaches.

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The Adventure ANIMAL EXPERIENCES

Just as capybaras and flamingos can be socialized to humans, so too can the penguin. Feeding penguins is like no other experience. They are inquisitive, friendly, cute and heartwarming. To be sure, any VIP or animal experience with these creatures will be booked as often as offered. The incremental revenue from these experiences will help our bottom line. Moreover, our message to act on their behalf will be heard by many. Both Magellanic and African penguins would be fantastic species to bring to the zoo and fit all of the above criteria. These gregarious birds seem to enjoy the company of humans. They easily learn behaviors that both assist their zoologists in their healthcare, as well as inspire visitors with their proclivity to showing off and interacting with people. They are highly visible and spend all day either swimming or resting at the water’s edge in their distinct plumage of black and white. More breeding colonies are needed in AZA institutions, and we would be looking at creating our own colony in Palm Beach. If they were human, we would label them as “crazy extroverts.”

Guest comfort

We will build storm shelters in place of buildings for the bigger storms that blow in quickly. These same shelters will act as cooling stations during hot sunny days, providing shade, misters, fans and comfortable places to rest along the path.

Infrastructure HUMAN SPACE

The penguin night house will also double as a zoologist hub for the southwest corner of the zoo, allowing for quick access to animal records, as satellite storage for the commissary, and storage for tools and equipment.

TECHNOLOGY

This entire section of the zoo will be outfitted with infrastructure needed to support current and future technology needs. Fiber-optic, Wi-Fi capacity and next-generation hardware will be included.

AZA STATUS AND IMPACT

Creating state-of-the-art animal habitats adding to the conservation efforts of the AZA SAFE program and creating more holding spaces for a breeding penguin colony will be welcomed by the AZA Community.

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NEW ATTRACTIONS

EXIT, GIFT SHOP & RESTROOMS Snapshot: • Enlarge the size of the gift shop for greater ROI. • Exit all visitors through the gift shop. • Design an exit to connect our visitors to the zoo through conservation action-oriented action, collect information and create an opportunity to support the zoo. • Create a fun experience on the way out of the zoo, an inspiring last impression. • Update and enlarge the restrooms. Total Estimate: $4,000,000 Our current zoo exit is a very uninspiring last impression of the visitors’ zoo experience. The exit gift shop is very small and adjacent to the exit. We can expect to increase our gift shop sales by both exiting our guests through the shop and increasing the size of the store to 3,000 square feet under HVAC store. In addition, the exit restrooms are dilapidated and undersized for our attendance. This project may dovetail with the construction of staff offices.

Conservation

As a gift shop, no animals are directly affected by the redevelopment. However, if we can inspire more people to act on behalf of the natural world by leading them to the conservation-oriented products and activities we will offer, then we will advance our mission and the conservation of a myriad of animals and wild places.

Guest Experience A LAST IMPRESSION

Despite how stellar the visitor experience at the zoo may have been, the last impression of our outdated and small gift shop, tired exit and unappealing restrooms affects how our guests feel about our zoo. Not only will the updates improve our brand and guest satisfaction, but enlarging the gift shop will increase sales to create greater per caps for the zoo.

EXTENDING OUR CONSERVATION BRAND & GUEST ENGAGEMENT

In addition to the practicality of the needed updates and enlargements this project will create, a compelling last experience will reinforce the zoo as a conservation force. We can solicit feedback, provide engagement in our programs and offer a path to become an activated partner in a conservation effort. Through touchscreens and kiosks, we will create an interface that invites our guests to remain connected to the zoo and mobilized as conservationists.

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ADVENTURE FOR KIDS

Creating space in conjunction with the gift shop and exit for kids to expend one more burst of energy while parents peruse the gift shop will make everyone happier.

Staff Welfare EFFICIENT OPERATIONS & SAFETY

Well-designed and modernized buildings and restroom facilities will reduce the repairs and maintenance, and create better environments in which to work.

Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, the building roof will collect water for use in our gardens and/or become a “green roof” housing a variety of plants, creating increased roofing membrane durability, fire retardation, energy efficiency and a host of other benefits.

Technology TOUCHSCREENS & KIOSKS

We will stay connected to our guests after they leave, gain feedback about their visit, and share information on how to participate at our zoo and what conservation actions are available, not to mention solicit donations from them. These are just a few of the benefits we will reap as we design these technological tools into the exit experience at the zoo.

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A WILD PLACE TO LEARN & WORK A New Space

Snapshot: • State-of-the-art, indoor-outdoor learning space for informal learning • Designed based on the neurocognitive advantages of nature - Host a Title I school on campus – Too Cool for School. - Use the entire zoo as the classroom. • Supported by technologies for enhanced learning, feedback and inclusiveness • Research “lab” for the neurocognitive advantages of time spent in natural surroundings and with animals • Partner with Max Planck Institute. • Use information to continue to improve the visitor experience, teach children and export to other intuitions. • Office and work space for administration, education, volunteers, guest services and operations • Designed for collaboration and teams and to promote inclusion, diversity, equity and accessibility • Supported by technologies to enhance productivity and seamless guest interface • Visitor and Membership welcome station and VIP entrance • Sustainable green building • Water collection • Demonstration garden, green roofs and monarch butterfly habitat • Technologies and construction that enhance green sustainable business practices to reduce energy and water consumption Total Estimate: Square Feet:

VISION

$7,000,000 12,500

Imagine going to school and learning how to write poems inspired by a family of siamangs or learning about biology with a tiger as your teacher? What about learning math by dividing the bags of feed up by the ounce for the body weight of flamingos you need to feed? What if your classroom had no walls, only a roof; and learning involved a whole lot more walking, crouching, getting wet and sifting through the leaf litter? If this sounds more like a zoo than a school, you’d be half correct. It is Zoo-School! The science supports how powerful time in nature is for children’s cognitive development. Add wild animals to the mix, and the advantages gained by children learning in this enriched natural atmosphere soar. Combining 39


AI technology with nature can be a powerful force for good. Children from Title I schools have the most to gain from this experience based on a model used at other zoos, most notably the Brevard Zoo. Designing space to accommodate our community’s Title I kids would immerse children year after year with great outcomes from the repeated experience. This space would also be used after school hours and weekends for other public programs and summers for special groups. In addition to the positive effect that learning in nature has on school children, we want to understand how a visit to the zoo can improve our visitors’ health and welfare as well. Do we really inspire people to act on behalf of wild nature? As a conservation society, we take seriously the premise that we inspire our audiences. We should be able to measure our results and find out how to do it better. In order to ensure that we are moving our mission forward, we need partners to help design powerful programs, a base of operations and the technology needed to support the work. This new complex of nature intertwined technologically could advance our mission beyond our dreams. Using spaces efficiently is vital due to our limited space. We will use this footprint to provide space for staff. The position of this footprint lends itself to be the base camp for administration, guest services, operations and volunteers. The complex will be built with green building practices and water conservation as we “live” what we preach.

AZA STATUS AND IMPACT

AZA requires that “education” is clearly a tenant of any AZA member’s programing. We will be using a model created by San Diego Zoo for guest engagement, but would be creating a new one in partnership with Max Planck for effects on health and learning.

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TIGER FOREST Redevelopment 2022

Snapshot: • Build a third habitat – Tiger Forest – for expanded tiger population. • Create treetop pathways for the cats to access all three habitats. • Design close-up tiger viewing through glass. • Improve guest pathway with shade, rain cover, misters and “kids discover” spots. • Install water plan elements; life support system added to tiger falls and water gardens to guest path. • Add technology infrastructure such as fiber-optic cables, closed-circuit TV and audio systems. Total Estimate:

$1,250,000

Habitat: Water: Raised to Date:

$950,000 $250,000 $875,000

Tigers are an important species for our zoo, as well as the collective of AZA zoos and aquariums. In the last three years, we have made great headway exceeding many welfare and wellness markers for these animals. As testament, we had three healthy young tigers produced. This is important, as this population is an increasingly rare subspecies of tigers. As our tiger family grows up, they will hopefully be paired with other cats and moved to other zoos. However, the pairing process may be slow, and we may end up keeping the male cub, Triton, as males are less important for reproduction. Adding one tiger habitat affords us enough room to permanently house three tigers at our zoo with access to outdoor, interesting, enriching environments. That is the goal. However, we could maintain all five cats if we needed to, temporarily.

Animal Welfare PHYSICAL FUN FOR TIGERS

Building Tiger Forest will create more complexity in the tiger habitat with more room to roam, providing an even better quality of life than they have now – which is already pretty good. Climbing elements or treetop paths enable us to move the tigers into four different spaces throughout each day, including their night house. These same paths will allow them to look down on our guests, giving them new vantage points of their space. This, coupled with their already great pools to swim and lounge, will complete what will be a fantastic place for a tiger to live.

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MENTAL STIMULATION Adding new views and spaces to explore, combined with our ability to move tigers to one of four separate spaces throughout the day, will provide a much more enriched (fun) life for these big cats. They will experience new views of their zoo, and will be able to watch our visitors from new perspectives. We will build feeding and play elements that will be designed to augment their experience. These elements will replicate some feeding techniques used by wild tigers, such as searching for and then working/tugging on secured bones.

TIGER COMFORT

It’s not all work or play for our animals. Sometimes it is just pure comfort. We plan to improve dramatically the water quality of the pool in the Falls habitat as part of this expansion. We will provide greater shade and comfortable resting spots for tiger cat naps. We will even pipe in some cool air from the nearby HVAC!

Guest Experience CLOSER VIEWING

Currently, our guests experience the tigers through mesh. While this provides good viewing, it restricts the proximity one can have to these huge animals. The new habitat will be built with large glass panels to allow for nose-to-whisker experiences. Visitors will literally be able to stand next to a tiger with amazing opportunities for photographs.

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MORE TIGERS Our current habitats are long and/or deep so that guests sometimes have a hard time seeing our tigers, especially on hot days where they may choose to sleep under a shaded bush. This third habitat will increase the number of tigers on the guest pathway and add a very shaded habitat to the mix, which will include cool spaces for the cats thus increasing their visibility and activity.

RAIN & SUN PROTECTION

COOLING ELEMENT

ADVENTURE FOR KIDS

Because of our tropical location, brief rain events, especially during the summer months, send our guests running for cover. Today, there are very few places in the zoo to stay dry. We will add extensive rain and sun shelters along the tiger path to create a fun place to hang out a bit during a rain shower. Mist adds to the drama of meeting a tiger, as well as acting as a cooling agent for our guests. We will reinstall the misting system on the tiger pathway.

Designing in a bit of “Nature-Play” along the pathway for kids to become little tigers themselves will provide unforgettable experiences to engage young minds and bodies. This area of the zoo is already a beautiful pathway, lending itself to mini-adventures for youngsters.

DRY WALKING PATHS We will create a water garden in a section of the guest pathway to eliminate a pooling issue we have with rain events, which will keep our guests’ feet dry. Along that vein, we will also increase the water permeability of the walkway.

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Staff Welfare EFFICIENT TIGER HABITAT OPERATIONS & SPACE

Tiger Forest will make it much more efficient to move the cats into multiple spaces each day. Having a loop to move animals is much better from an operational standpoint than how we have to manage it currently. Caring for five tigers will get difficult if we have all adult animals needing their own space. This additional space will be of huge benefit. Although, it will require a greater labor component to move the cats more frequently throughout a day.

WATER QUALITY FOR THE TIGER POOL

The current dump-and-fill system for the tiger pool is time-consuming for staff to operate. Adding a life support system to this pool will make their work more efficient and give them peace of mind about the quality of water the tigers are exposed to.

TECHNOLOGY

As we improve our pathways, we will be laying down fiber-optic cables for the future IT needs in this section of the zoo, which will improve communications and operations ability over time. High-resolution CCTV for animal care, virtual guest viewing and security will be added. Sound system and lighting controlled remotely will also be included.

Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, we will be taking our Tiger Falls pool off of a dump & fill system and creating a closed system controlled by a life support system that maintains the water volume and quality to meet animal welfare and water-conservation standards. In addition, we will break up a length of visitor pathway and create a well-drained pathway and water garden to increase the water permeability of the area while keeping our guests’ feet dry.

Conservation

Palm Beach Zoo and Conservation Society has partnered with Wildlife Conservation Society/Bronx Zoo in support of the Malayan tiger conservation program. Our support of this program focuses on the protection of tigers through community engagement, illegal hunting reduction and habitat protection. The result of these actions has produced a 15% increase in the populations over the last five years of this project. The next step will be to create connectivity between protected habitats.

AZA Status and Impact

Successfully producing three Malayan tiger cubs was a big boon to the population managed by AZA institutions. The increase in space for tigers at our zoo will be a welcomed addition to the numbers of tigers that can be part of the globally managed population. Adding the life support system to Tiger Falls is a requirement for our reaccreditation with the AZA.

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TIGER HABITAT EXPANSION

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JAGUAR ROOM TO ROAM REDEVELOPMENT Snapshot: • Create second habitat across the Mayan Plaza to accommodate two jaguars on the visitor pathway. • Build treetop pathways connecting the two habitats for exciting views of the cats and greater diversity of habitats for the animals. • Modifications to the existing Observatory to create jaguar experiences and training space for guests and VIPs. • Remove a dump-and-fill pond, and add life support system (LSS) as directed by the Water Master Plan. • Add CCTV and fiber optics for safety and real-time virtual animal viewing. Total Estimate: $1,250,000 These powerful and gorgeous cats inspire awe and a bit of trepidation from our zoo visitors. When completed, our visitors will be surrounded by jaguars. Although the existing habitat is very welldesigned for both the cats and visitor-viewing, we need a second habitat to give the existing trio of cats more outdoor space as well as in anticipation of cubs. Fiona is one of the most valuable jaguars in the U.S. because of her wild origin, making cubs a top priority for us.

Animal Welfare PHYSICAL FUN FOR JAGUARS

Currently, we have three cats and two yards: the habitat and a small yard in their night house area. This means one cat is always inside without access to the outdoors. This redevelopment will almost double the size of the cats’ outdoor space and allow all three to have outdoor access simultaneously. It will include many climbing elements, which are important for this species; and safe zoologist/guest/cat interaction areas where the cats can be challenged physically and mentally, which is vital to their health. The increased complexity in their habitat, coupled with more room to roam, gives them an even better quality of life than they have now.

MENTAL STIMULATION

Adding new views and areas to explore every day, combined with our ability to move jaguars throughout these spaces each day, will provide a much more enriched (fun) life for these powerful and smart cats. They will experience totally new views of their zoo, and will be able to watch our visitors from new perspectives. We will build feeding and play elements designed for them to make the most of their day and replicate some feeding techniques used by wild jaguars. The interaction/training wall will promote mental health, as well as give the zoologists safe access to the animals to help with the animals’ healthcare. 47


PATHWAYS FOR JAGUARS TO MOVE HABITAT TO HABITAT THROUGH TREES

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JAGUARS WILL HAVE NEW LOCATIONS TO EXPLORE AND RELAX

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JAGUARS WILL HAVE ACCESS TO THE OBSERVATORY

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JAGUAR COMFORT

A quintessential cat, the jaguar does love to lounge around a lot. We will design a variety of elevated areas to cat nap carefully and strategically placing them throughout the new space to still be in view of our guests. We will dramatically improve the water quality of the pool in both the current and modified habitats as part of this renovation. We will pipe in cool air from the nearby HVAC to promote resting in the perfect spots.

Guest Experience A UNIQUE VIEW

The new expansion will utilize the existing Observatory as a new view of the cats’ habitat, as well as for training and VIP experiences. Currently, there is no way to safely show off the relationships and behaviors between the zoologists and the jaguars. This new design will be an amazing tool to inspire our guests, as well as to take even better care of our cats.

TREETOP PATHWAYS

MORE JAGUARS

Jaguars are powerful climbers and seem to prefer to rest in elevated spaces. We will be creating pathways through the trees, on the rockwork of the temple and up on top of the Observatory, past the squirrel monkeys and over the huge hollow tree to give these cats some of the most wonderful views a jaguar has in any zoo! For the visitor, spotting a spotted cat overhead will be a novel way to be thrilled.

The current jaguar habitat is well-designed so that our cats often, but not always, hang out in plain sight. As with all of our animals, they sometimes choose to rest out of the guests’ view, especially on hot summer days. This second habitat will at least double the number of jaguars on the guest pathway and include a cool space for the cats, increasing their comfort as well as their activity.

Staff Welfare SAFE INTERACTION/TRAINING WALL FOR JAGUARS

Currently, the staff cannot safely interact with the jaguars on the guest pathway due to the large diameter mesh. The cats can get their paws through the openings. The new Observatory link to the habitat will be designed with staff safety top-of-mind.

ADDITIONAL HABITAT

The additional habitat will make it much more efficient to ensure all cats have access to the outdoors every day. Moving cats through a circuit will make it easier to move the cats into multiple spaces each day. Caring for more jaguars once cubs are born will be more difficult if we have all adult animals needing their own space. This additional space will be of huge benefit.

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Technology IT UNDERGROUND CONNECTIONS

As we renovate and improve our pathways, we will be laying down fiber-optic cables for the future IT needs in this section of the zoo, improving communications and operations ability over time. Expanding our internet coverage will also assist the zoologists in inputting realtime data into their animal reporting systems as they will be able to do it at the site instead of waiting to get back to their computers. Security cameras and animal cameras will also function as a result of this added infrastructure.

Sustainability WATER

I n pursuit of tackling our water quality and use issues throughout the zoo, we will be taking the pool in the newly modified habitat off of a dump & fill system. We will instead be creating a closed system that will have a life support system that maintains the water volume and quality to meet animal welfare and water-conservation standards.

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SIAMANG ISLANDS & WATER PLAN Snapshot: Siamang Islands • Expand the habitat to include a second island. • Reshape the banks for animal containment. • Build a hurricane shelter and night house. • Create a VIP experience space with the siamangs. • Create a Nature Play Kids Adventure area. • Install technology for virtual feeding and viewing of the siamangs, including fiber-optic cables. • Dredge pond. • Line with clay liner. • Remove water from flow-through system. • Add a water life support system (LSS) for filtration, treatment and recirculation. Total Estimate:

$1,250,000

Terrestrial: $250,000 Water: $1,000,000 Siamangs are a long-lived lesser ape that live as monogamous pairs with offspring staying for up to seven years before taking off to start their own family. In order to accommodate our growing family, we need to give them more space, as well as protection from our summer storms. This area of the zoo is already lush and beautiful, except for the quality of the water surrounding the islands.

Animal Welfare PHYSICAL SPACE FOR OUR APES

The habitat needs to accommodate one pair of adults and three offspring. We will facilitate their access to the second island (currently, red ruffed lemur habitat) via ropes and branches. The red ruffed lemurs will be integrated into the ring-tailed lemur group. The second island will in turn be connected to the mainland and a hurricane-proof night house.

MENTAL STIMULATION

The diversity provided by two islands will support more enrichment and challenges that we can provide to keep this family entertained and happy. With feeding stations that can be easily accessed by staff to provide food throughout the day, more natural feeding behaviors will emerge. This family will learn many more healthcare behaviors supported by the design of the hurricane house.

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HURRICANE PROTECTION

Currently, the siamangs evacuate the island when large storms threaten and ride out the event at the zoo hospital. This is both disruptive and frightening for the animals, and injury to the apes or the zoologists moving them is always a threat. Providing them a night house on the mainland that they can easily get to on their own will result in less time off their habitat and far less stress every year.

WATER QUALITY

By taking this pond off of the flow-through and committing it to a life support system that will filter and treat the water, this water will be healthier for all animals living in and around it, as well as continue to provide a barrier for the siamangs and lemurs. Although the water is not meant to be a source of drinking water, the siamangs and lemurs do have contact with the water. This water is also inhabited by fish, turtles and birds, both wild and part of our zoo family.

Guest Experience A WATER VIEW

Creating a beautiful watery backdrop for our siamang islands will provide one of the lasting impressions that our zoo visitors experience. Research tells us how being around water can recharge our brains and make us happier. Our zoo is blessed with continual opportunities to take advantage of that. Beginning with our new flamingo pond and ending with the siamang islands creates an inspiring nature-filled experience, ending their journey through our zoo with another dose of vitamin Z.

SIAMANGS UP-CLOSE AND ON THEIR WILD ISLANDS

he siamang hurricane night house will also be used for VIP experiences for our guests. Although T this species’ effortless ability to fly through the trees is a wonder to watch, there is nothing like getting up-close and personal with these calm and amazing animals. This intimate experience will be a rare opportunity for visitors to meet our family.

ADVENTURE FOR KIDS

cross from the islands, we currently A have a small pool cage-style animal enclosure housing a tegu lizard that is not up to standards for our zoo. We will decommission it and, in its place, design a mini-nature play opportunity where kids can hang and swing from “branches” just like the siamangs and lemurs they are watching on the other side of the pond.

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Staff Welfare EFFICIENT OPERATIONS & SAFETY

The hurricane-safe house makes it far more efficient to care for these primates on a daily basis, as well as quickly bring them into safety during our summer storms. The time to prepare for hurricanes will be shortened. Healthcare and wellness will be much greater with a facility designed with these primates in mind.

Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, we will redesign this water body and create a filtering ecosystem augmented with pumps and aeration to move water and increase the dissolved oxygen. In addition, we will be dredging and lining the pond to remove toxins and to prevent water loss. By doing so, we will also begin to make measurable reductions of our water use.

Technology FEED PODS

Remotely controlled feeding structures will be installed on the islands. These feed pods can be programmed and/or controlled by the zoologists from the guest pathway, which assists in eliciting behaviors from afar by remote-dispensing of treats. These pods can also be equipped with cameras and connected to our website for a virtual experience with our animals. Fiber-optic cables and Wi-Fi capabilities will also be added.

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TAPIR/ANTEATER REDEVELOPMENT Snapshot: • Creation of a walk-through tropical forest with underwater viewing of tapir, anteaters (they swim!), and a diversity of fish and birds. • Visitors will share space with free-flighted birds and primates. • The water body will be filtered and recirculated with an LSS for clean clear water with the addition of plants and an irrigation system. • Addition of gates under the bridge to allow terrestrial animal movement to either side of the habitat. • Building of hurricane-proof night houses for all animals in the habitat. • Addition of netting over the entire habitat. • Addition of doors and airlocks at both entryways of the bridge. • Addition of technology for both audio capabilities and better communication. Total Estimate: $5,500,000 Water: $3,000,000 Land: $2,500,000 The footprint of this existing animal space is large, and has several strong elements that can be built upon to create a fantastic habitat that would allow us to add additional compatible species. The current space, while fine for the animals that inhabit it, does not meet criteria of quality that our guests (or our animals!) deserve.

Animal Welfare PHYSICAL COMPLEXITY FOR ALL SPECIES

This redevelopment will include the addition of trees, rocks and other natural elements for the animals to move in and around. Irrigation will allow for plantings that provide shade in the center of the land on each side of the bridge, which will also afford a variety of substrates. Connecting both sides of the bridge with gates will allow the movement of tapir, anteater and other terrestrial species to utilize both sides, giving them a new area over the course of a day to explore. Free-flighted birds will be contained by an aviary netting spanning the entire footprint. This netting will also contain howler monkeys, giving our family a much bigger habitat to live in.

MENTAL STIMULATION

The ability to shift the animals from one side to the other throughout the day, combined with training various behaviors, will provide a much more enriched and active life. They will experience a different mix of animals on each side. We will build feeding and play elements including remotely activated feeders to provide more meals throughout the day, which creates a more natural pace of foraging. We will build in guest-interfacing options, termite 57


mounds and rock barriers that allow more behavior and interaction/training and promote mental health, as well as give the zoologists safe access to the animals helping with their care.

HURRICANE PROTECTION Currently, the western portion of the habitat has no shelter from storms. Concrete blockconstructed buildings will be added to ensure hurricane protection for all of the species living in the habitats.

WATER QUALITY

The quality of the water in this habitat is very poor. The dissolved oxygen is at very low levels all summer, and there is no filtration at all on the pool, which is used by large mammals, tapir and anteater, every day. One of the large expenses for this renovation is pulling this pool off of the flow-through of the zoo and turning it into a closed system with filtration and disinfection.

Guest Experience AN IMMERSIVE EXPERIENCE

This renovation will give visitors a rarely viewed zoo sight: birds and monkeys moving freely in the same space the visitor occupies, as well as underwater viewing of tapirs and anteaters. The guests will enter through double doors to a world of plants, birds and monkeys on all sides. A staircase takes them down to the underwater viewing area. The improved water quality will give the visitors an incredible underwater world to view filled with fish and turtles, as well as tapirs and anteaters. The wood bridge will be decked-out with sun and rain protection overhead, as well as cooling misters, lighting for night viewing and audio.

MONKEYS IN THE FOREST WITH YOU

FREE FLIGHT FOR BIRDS

Our howler monkey family will finally get the great habitat that they deserve, and will be sharing the treetops with the tapirs below lolling in the shade. Guests will be able to see monkeys without mesh but protected by an expanse of water.

Because of the netting to keep in the primates, we will also be able to contain free-flighted birds, such as macaws and king vultures.

Staff Welfare SAFE INTERACTION/TRAINING WALL

Adding stormproof night houses allows for quick preparation for hurricanes, but also a shelter for animals giving birth, dealing with minor health issues and a warm harbor for cold nights. These shelters will be designed for safe animal care interactions.

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ADDITIONAL HABITAT

WATER QUALITY

Having an additional habitat to move to will make it much more efficient to ensure animals have a diversity of environments and spaces throughout their day. Moving animals through a loop rather than back and forth to a night house is of huge benefit. The current dump-and-fill system for the existing pool is time-consuming for staff to operate. Adding a life support system to this pool will make their work more efficient and give them peace of mind for the quality of water their animals are exposed to.

Technology IT UNDERGROUND CONNECTIONS

As we improve our pathways, we will be laying down fiber-optic cables for the future IT needs in this section of the zoo, improving communications and operations ability over time. Improved internet in the area will not only allow guests the added benefit of connecting to social media during their visit, but also afford staff the ability to enter in their animal recordkeeping at the time they are performing their husbandry, rather than waiting until they get back to a computer. Their records will be more accurate, more descriptive and more useful to us over time.

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FLORIDA REVITALIZATION

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FLAMINGO BEACH & HEADWATERS REDEVELOPMENT Snapshot: • Remove water from flow-through system. • Add a new water life support system (LSS) to provide amazing consistent water quality. • Dredge and line the basin to clean the bottom and eliminate water loss by seepage. • Expand the current beach for nesting to promote breeding. • Build a hurricane-proof night house for protection for the birds and safety for the staff. • Create a VIP and guest visitor experience. • Install technology to facilitate closed-circuit TV and security cameras. Total Estimate: $1,000,000*

*Construction estimates based on contractor’s projections – Spring 2021

Our visitors’ first view of the animals at our zoo is the brilliant Caribbean flamingos. In addition to the flashy pink adults, we should also be showing our guests adorable white, fuzzy chicks every summer. Our visitors also often encounter less-than-inspiring water quality in the pond. Flamingos are known in zoos for producing high biological loads in their water. Our flamingos, unfortunately, occupy the space where the very headwaters from the aquifer begin to flow through the entire zoo. This project tackles both the need for a breeding flock of flamingos, cleaning up the first “fouling” element of the Zoo’s water and reducing the quantity of water used. The backdrop for this iconic bird and habitat is the soon-to-be renovated Hamm Education & Conservation Center, formerly the Pioneer house.

Animal Welfare PHYSICAL SPACE FOR THE FLOCK

Expanding the beach will create the room needed for our flock to build their highly visible mud-mound nests and to raise chicks. We will also engineer the water level so that the substrate is conducive for nest-building.

HURRICANE PROTECTION

The breeding season, usually spring and summer, runs up against Florida’s hurricane season. Currently when we prepare for hurricanes, each bird is captured and carried to a secure building outside the Florida loop. To avoid this dramatic disturbance, stressor and possible injury, they need a storm shelter that they can be trained to walk into. The result would be less time off of their habitat and far less stress every year. Included in this design is a hurricane house.

WATER QUALITY By taking this pond off of the flow-through and committing it to a life support system that will filter and treat the water, the flamingos and other birds sharing the habitat will have a much higher quality of water in which they feed and live, and reduce healthcare issues. 63


Guest Experience A WATER VIEW

We know how important a first impression is to our visitors. A beautiful clear pond with a flock of brilliantly colored flamingos raising fluffy white chicks with a panther hanging out on the porch of our new Hamm Education Conservation Center would be hard to beat. We know how positively impactful being around water can be. This new design will set our visitors up for an inspiring, nature-filled experience. In addition, we will improve the verdant “private” alcove of bubbling spring water and lush plantings for visitors to stop and enjoy as they pause along their journey.

FLAMINGOS UP-CLOSE

ADVENTURE FOR KIDS

The flamingo hurricane house will double as an entryway onto the bird’s beach for VIP guests and staff. This intimate experience will be a rare opportunity for visitors to see this amazing species up-close, participate in feeding them and potentially get a closer look at the adorable white chicks during breeding season. The hurricane house will be incorporated into the existing picnic area, and will have additional rain and sun protection to add to the covered areas in the Florida habitats section.

While sheltering or picnicking under the structure next to the hurricane house, the vertical spaces will be covered with fun graphics and photos of old Florida and flamingo lore. A beautiful view of the bubbling “spring” and waterfowl will make any short rain event seem like it was planned. The space will be conducive to hosting private get-togethers and small catered events, creating extra revenue opportunities.

Staff Welfare EFFICIENT FLAMINGO OPERATIONS

The hurricane house makes it much more efficient to move the birds for storm events, reducing potential harm to both humans and birds. The time to prepare for hurricanes will be shortened. The care and feeding for this flock will be more streamlined due to the hurricane house storage space and additional land for feeding. Moreover, maintaining the water quality will be much easier and more manageable than it currently is.

Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, taking our flamingo area off of flow-through is one of the most impactful improvements we can make to the overall health of the water downstream. Because we will be capturing, filtering and recirculating the water in addition to decreasing the amount of water as we expand the beach area, we will be saving 23,700 gallons of water from flowing through the zoo, making measurable reductions of our water use. 64


REDEVELOPMENT & CAPITAL IMPROVEMENTS

MARDI

Moving the white alligator outdoors Snapshot: • Move the white alligator outside to American alligator habitat and acquire a mate for him. • Build a naturalistic barrier separating the two alligator pairs. • Add a shade structure to ensure he does not get sunburned. • Renovate alligator night houses to accommodate the two alligator pairs. • Add a VIP experience space to meet Mardi and other alligators. • Modify Mardi’s indoor space to accommodate 20 to 40 hatchling alligators. Total Estimate: $300,000 Mardi, the white alligator, has been a headliner at our zoo since 2007. He is nine feet long, 33 years old, and in need of more space to move and grow as well as more stimulation in his life. Alligators are social reptiles. The plan is to move Mardi to a shady section of the pond inhabited by the other two American alligators, Fred & Wilma, separated by a naturalistic barrier and to provide for him a female. We will modify the existing indoor pool to accommodate 20 to 40 hatchling alligators loaned to us each year from Gatorland, which will be switched out every year. After a year with us, the yearlings will return to Gatorland to grow into adult gators in the complex of lakes where they house their animals.

Animal Welfare ENVIRONMENTAL STIMULUS

Moving Mardi to an outside pool will give him much more sensory stimuli, including sharing the pond with fish, turtles and birds as well as living next to two other alligators. We will also introduce a female alligator to him. He will have more choices to move around both on land and in the water. He will also be exposed to the natural light and temperature changes, which are all important to normal alligator life. The pair of adult normal-colored gators will also have increased stimuli in their environment by adding Mardi and a female to the mix. Interactions through the barrier are expected.

PHYSICAL SPACE The new space will increase Mardi’s ability to swim and to climb onto a variety of surfaces by 50%. We will conduct light studies to ensure he can’t bask in the sun for longer than 3 hours to prevent his pale skin from burning. Guest Experience MORE NATURAL VIEWING

Today, our guests usually get a great view of Mardi in crystal clear water. While some of our guests (especially young kids) love seeing Mardi, we hear from many that they feel bad for him in his closed-up environment. Our primary job at the zoo is to make people fall in love 65


with nature and animals. If viewing our animals makes people feel badly, it should not be tolerated. In Mardi’s case, it is also an animal welfare issue. Once Mardi is released into the natural pond, he will be viewed the way most alligators are viewed in the wild, except that he is a glowing white one!

AMAZING VIP EXPERIENCES

The renovation of the south side of the alligator habitat will include a design for an amazing opportunity for VIP alligator experiences with Mardi as well as with Wilma and Fred, our normal-colored gators. Our alligators have a very strong relationship with the zoologists who take care of them and have learned many behaviors. Two years ago, we tested this guest experience with a focus group, which rated it the highest in terms of how it changed their attitudes about alligators and the quality of care we give our animals.

RAIN & SUN PROTECTION

Because of our tropical location, brief rain events, especially during the summer months, send our guests running for cover. Currently, there are very few places in the zoo to stay dry. The design to provide shade for Mardi will include a rain and sun shelter to view him in comfort and as a fun place to hang out a bit during a rain shower.

Staff Welfare EFFICIENT AND SAFER OPERATIONS & SPACE

Currently, the ability for the zoologists to move in and around Mardi in the building is not as safe as our other animal protocols. The new space and design will alleviate this issue.

WATER QUALITY

The current alligator ponds and water quality will be addressed when renovating the entire Cenote area. See additional information under the Cenote Water Plan.

Sustainability WATER

See Cenote Water Plan.

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67


REDEVELOPMENT & CAPITAL IMPROVEMENTS

LIVING WATER

68


REDEVELOPMENT & CAPITAL IMPROVEMENTS

CENOTE WATER TREATMENT PLAN Tropics of the Americas

Snapshot: • Dredge pond. • Line pond with clay liner. • Remove the water from the flow-through system. • Filter, treat and recirculate water with a life support system. • Bolster river bank and trees. • Improve water clarity for guest viewing. • Improve animal health. Total Estimate: $3,000,000 The entrance to our Tropics of Americas pathway lures our visitors into this area of the zoo over watery habitats inhabited by alligators; flamingos; capybaras; and a diversity of birds, fish and turtles. Currently, the quality of this water varies tremendously with the season. When it is not good, it can have a very negative impact on what the visitor experiences.

Animal Welfare ANIMAL HEALTH

Filtered and treated water will have a positive impact on the health of all of the animals within this ecosystem.

Guest Experience CLEAR VIEWING

Currently, the quality of the water sometimes makes it difficult to see the animals when they are in the water, and it impacts the way our guests feel about the animals’ care.

Staff Welfare STAFF HEALTH

The staff come in contact with this water when caring for the animals that live in this environment, and will benefit from clean water.

EFFICIENT HUSBANDRY

Being able to see all the animals and plants growing in the water will enable the staff to manage and care for their animals more efficiently. They will have a better idea of how much food is not being eaten, as well as how many non-collection animals (turtles and fish) are occupying the habitat. 69


Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, we will be creating a closed system with a life support system that maintains the water volume and quality to meet animal welfare and water-conservation standards.

70


REDEVELOPMENT & CAPITAL IMPROVEMENTS

LITTLE CHIAMING LAKE WATER PLAN Snapshot: • Dredge pond. • Install ledges with substrate and plantings. • Install pumps to move water through natural filters. • Install bottom aerators for improved dissolved oxygen. • Shore-up river bank and trees. • Improve guest viewing. • Improve animal health. Total Estimate: $700,000 This lovely body of water surrounding an elevated island is viewed by four sides and provides a quiet, contemplative space for our guests to take a moment and simply enjoy nature. It lays between the planned entrance to Africa and the Australian-Asian area where our tigers, hornbills and siamangs reside. From this small lake, the water then moves into Baker Lake. We will restore the quality of this water using primarily natural ecosystems serviced in the form of a complex of substrates, plants and water movement to pull out the toxins and restore the balances of gases and elements, which will create a healthy flow of water into Baker Lake.

Animal Welfare ANIMAL HEALTH

The improvement of water quality will have a positive impact on the health of all of the wild animals within this ecosystem. In the past, it was an issue for the zoo animals that inhabited the area, and we plan on using it again for new species in the future.

Guest Experience TRANQUIL WATERWAY

The composition of the terrain and the manner in which our guests experience this space lends itself to peaceful transition from one animal experience to the next.

71


Staff Welfare STAFF HEALTH

Our maintenance, grounds and horticulture staff come into contact with the water when caring for the area. They will benefit from clean water. Additionally, we intend to put animals in this area, and the zoologists who will care for the animals will also benefit from coming into contact with clean water.

Sustainability WATER

In pursuit of tackling our water quality and use issues throughout the zoo, the repair of this system will have a large positive impact on Baker Lake, helping to maintain the water quality needed to meet animal welfare, human health and water-conservation standards.

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ADDENDUM The Economy

Sources: Wall Street Journal/Forbes/Barron’s

• Billionaires in the U.S. saw an increase of their collective net worth by 38.6%,

compared to just one year ago (March 2020).vii • U.S. consumer spending rose at the start of the year, buoyed by the federal government’s most recent coronavirus relief package, which included direct stimulus payments to households.viii • Manufacturing output picked up and growth resumed in the labor market.ix • Purchasing managers index for the U.S. services sector rose to 58.9 in February, from 58.3 in January. That increase was the best in nearly six years according to IHS Markit.x • Assuming vaccine rollouts can boost service-sector growth alongside a sustained strong manufacturing sector, the second half of the year should see a robust recovery take hold.xi • Continued strength in residential real estate market across the U.S., with annualized residential sales up in January 23.7% (new residential sales up 19%) from prior year and building permits up 23% for the same period. Existing home sales in the South grew 3.2%, up 25.1% from a year ago.xii

Philanthropy:

Sources: Chronicle of Philanthropy/AFP – December 2020

73

• Charitable giving grew by 7.6% during the first nine months of 2020. Year-to-date

donations through September 30 represented almost 70% of 2019’s total giving, which compared with about 65% for the same period last year.xiii • People giving $1,000 or more increased in the third quarter of 2020.xiv • Sense of optimism is rising among donors as the COVID-19 vaccine begins to be distributed.xv • Fidelity Charitable donors channeled $9.1B to charities amid the pandemic. People who have fared well in the stock market or, in some cases, from cryptocurrency trading seem poised to increase their donations. Norley of Fidelity Charitable said grant making in the charity’s donor-advised funds (which accept cash, publicly traded securities, cryptocurrency and even limited-partnership interests to establish tax-free accounts) is so far up 50 percent this year.xvi • The increase in donors was led by an increase in the number of new donors, up 11.7% year over year.xvii • Most donors who would make a major gift to a capital campaign are likely to have much of their wealth intact, even in this particular time.


Philanthropy:

Source: CNBC – January 2021

• One-third of U.S. households gave money directly to charitable organizations during the pandemic.xviii • Even with all of the economic insecurity of the coronavirus recession, people in the U.S. continued to donate money. • Young people are more likely to give during the pandemic than in the past.

Philanthropy: Why Capital Campaigns Are Important Source: Yale University

“It moves up our level of giving and our level of engagement with alums as a result of a concerted, focused effort over the campaign period,” said Gentry. “And in doing so propel[s] the institution forward to a new level of giving and involvement that can be sustained once the campaign is concluded.” (Yale University’s Capital Campaign of $6B)xx

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KEY PERFORMANCE METRICS

EARNE

AVERAGE DAYTIME ATTENDANCE 1,000

$17.00

950

$16.00

900

$15.00

850 800

$14.00

750 $13.00

700 650

$12.00

600

$11.00

550 500

$10.00

FY ‘16

FY ‘17

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17

DEPENDENCE ON PHILANTHROPY $400,00

TOTA $4,500,000

$200,000

$4,000,000

$-

$3,500,000

$(200,00)

$3,000,000

$(400,00)

$2,500,000

$(600,00)

$2,000,000

$(800,00)

$1,500,000

$(1,000,00) $(1,200,00)

$1,000,000

$(1,400,00)

$500,000 $-

$(1,600,00) FY ‘16

FY ‘17

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17

UNREST

DEBT $8,00,000

$2,500,000

$7,000,000

$2,000,000

$6,000,000 $5,000,000

$1,500,000

$4,000,000

$100,000

$3,000,000 $2,000,000

$500,000 $1,000,000 $-

$-

FY ‘16

75

FY ‘17

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17


EARNED REVENUE PER CAPS

DANCE $17.00 $16.00 $15.00 $14.00 $13.00 $12.00 $11.00 $10.00

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17

THROPY

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

TOTAL NET FUNDRAISING $4,500,000 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $-

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

UNRESTRICTED FUNDS IN HAND $2,500,000

$2,000,000

$1,500,000

$100,000

$500,000

$-

YTD ‘21 PLAN ‘21

FY ‘16

FY ‘17

FY ‘18

FY ‘19

FY ‘20

YTD ‘21 PLAN ‘21

76


ENDNOTES All information under this section derives from Mr. Bob Dunkin II and Mr. Gary Krieger In addition to Messrs. Dunkin and Krieger, additional support from: https://www.wsj.com/articles/u-s-home-sales-edged-higher-in-january-amid-tightinventory-11613747681

i

ii

https://www.forbes.com/sites/brendarichardson/2020/12/16/experts-predict-what-the-housingmarket-will-be-like-in-2021/?sh=4f8cf75e36dc In addition to Messrs. Dunkin and Krieger, additional support from: https://www.youtube.com/ watch?v=BYqar-iWD24 iii

In addition to Messrs. Dunkin and Krieger, additional support from: https://www.youtube.com/ watch?v=BYqar-iWD24&feature=youtu.be

iv

In addition to Messrs. Dunkin and Krieger, additional support from: https://www.youtube.com/ watch?v=BYqar-iWD24&feature=youtu.be v

vi

The Florida Scorecard - https://thefloridascorecard.org/pillar&c=50&pillar=0

https://www.forbes.com/sites/tommybeer/2021/01/26/report-american-billionaires-have-addedmore-than-1-trillion-in-wealth-during-pandemic/?sh=3a048bd92564 vii

viii

ix

https://www.wsj.com/articles/consumer-spending-personal-income-january-2021-11614293378

Id.

https://www.wsj.com/articles/global-economy-moving-at-two-speeds-as-factoriesthrive-11613730255 x

https://ihsmarkit.com/research-analysis/us-leads-global-economic-expansion-in-february-21.html https://www.wsj.com/articles/global-economy-moving-at-two-speeds-as-factoriesthrive-11613730255

xi

https://www.globenewswire.com/news-release/2021/02/19/2178972/0/en/Existing-Home-SalesTick-Up-0-6-in-January.html#:~:text=Existing%2Dhome%20sales%20continued%20to,higher%20 from%20one%20year%20ago. see also: https://www.barrons.com/articles/housing-starts-dropped-in-january-why-the-building-boom-couldcontinue-51613666874?mod=article_inline; https://www.barrons.com/articles/four-things-to-knowabout-the-housing-market-in-2021-51613758809 xii

77


https://www.nar.realtor/blogs/economists-outlook/instant-reaction-second-2020-q4-gdp-growthestimates-show-residential-investment-leading-the xii

https://afpglobal.org/charitable-giving-continues-significant-growth-third-quarter-despitepandemic#:~:text=Despite%20the%20ongoing%20impact%20of,Association%20of%20Fundraising%20Professionals%20(AFP) xiv

https://www.forbes.com/sites/tommybeer/2021/01/26/report-american-billionaires-have-addedmore-than-1-trillion-in-wealth-during-pandemic/?sh=49afeafb2564 https://www.philanthropy.com/article/fidelity-charitable-donors-channeled-9-1-billion-to-charitiesamid-the-pandmic

xv

xvi

Id.

https://afpglobal.org/charitable-giving-continues-significant-growth-third-quarter-despitepandemic xvii

https://www.cnbc.com/2020/09/15/how-individuals-in-the-us-helped-their-neighbors-throughcovid-19.html

xviii

https://www.philanthropy.com/article/fidelity-charitable-donors-channeled-9-1-billion-to-charitiesamid-the-pandmic xix

https://yaledailynews.com/blog/2020/10/12/running-a-capital-campaign-during-the-covid-19pandemic/

xx

78


The right time is now to launch Palm Beach Zoo’s Capital Campaign.

13 01 S u m m i t B o u l e v a r d | We s t P a l m B e a c h , F L 3 3 4 0 5 - 3 0 3 5 5 61 . 5 4 7. W I L D ( 9 4 5 3 ) | w w w . p a l m b e a c h z o o . o r g


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