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THE RISE AND SHINE OF INDIAN IT CHANNEL

Vol 2. No. 9 December, 2019 Chairman of the Board Viveck Goenka

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Sr. Vice President - BPD Neil Viegas Asst. Vice President - BPD Harit Mohanty Editor Srikanth RP* Sr. Associate Editor Sudipta Dev Sr. Assistant Editor Nivedan Prakash Delhi Sandhya Michu Vishwas Dass Mumbai Mohit Rathod Salvi Mittal Abhishek Raval

Nivedan Prakash nivedan.prakash@expressindia.com

Bengaluru Moumita Deb Choudhury DESIGN Asst. Art Director Pravin Temble Chief Designer Prasad Tate Senior Graphic Designer Rekha Bisht Layout Designer Vinayak Mestry Photo Editor Sandeep Patil DIGITALTEAM Head of Internet Viraj Mehta MARKETING Ravi Nair Prabhas Jha Durgaprasad Talithaya Debnarayan Dutta Ajanta Sengupta Deepak Patel Praveen Soman Vivek Thakur

t is a well-known fact that channel partners, particularly the solution providers, are considered to be the backbone of tech vendors/OEMs. They are the ones who, most of the time, interface with customers and come out with targeted solutions. And this is the reason why they are often termed as trusted advisors. Time and again these solution partners have proven their worth by coming up with innovative offerings and addressing the customer requirements. Looking at the exemplary work of these channel organisations, CRN constituted Excellence Awards to honour the solution providers who demonstrate innovative use of a particular technology or a combination of technologies to create a distinct business benefit for their customers. This includes deploying a completely new solution or an innovative use of an existing technology to give their customers a competitive edge, improve operations, become more responsive to customers and partners or, simply, to add to the top or the bottom line. The 3rd edition of CRN Excellence Awards, which was organised in Pune last month, celebrated the enduring

legacies and stellar performances of these industry players. However, it was a tough task to select the winners in different tech categories, as we had received more than 200 nominations this year. Having said that, the jury after much deliberation, selected the best of the lot and recognised them for their efforts. Apart from the solution partners operating out of metro cities, this year a lot of upcountry partners had nominated their projects. Sensing this, we created a special category of awards, called Trailblazers, for recognising these partners from tier II and III cities who are not only scaling up their business but have also created a niche for themselves in this competitive landscape. Most importantly, like last year, this edition of CRN Excellence Awards also acknowledged the special efforts of those solution partners who have created their own IP (Intellectual Property) and have established themselves distinctively in the market. We hope that by recognising the superlative work of the channel partners, CRN can further bolster their growth journey.

IMPORTANT

Circulation Mohan Varadkar

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Scheduling Arvind Mane

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PRODUCTION General Manager B R Tipnis Production Co-ordinator Dhananjay Nidre

Printed and Published by Vaidehi Thakar on behalf of The Indian Express (P) Limited and Printed at Indigo Press (India) Pvt.Ltd., Plot No.1C/716, Off. Dadoji Konddeo Cross Road, Byculla (East), Mumbai 400027 and Published at 1st floor, Express Towers, Nariman Point, Mumbai 400021. Editor: Srikanth RP * * Responsible for selection of news under the PRB Act. (Editorial & Administrative Offices: Express Towers, 1st floor, Nariman Point, Mumbai 400021) Copyright Š 2017. The Indian Express (P) Ltd. All rights reserved throughout the world. Reproduction in any manner, electronic or otherwise, in whole or in part, without prior written permission is prohibited.

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Content

05 | Cover Story: CLS 2019

Big Data / Analytics 35 | BlazeClan Technologies

Internet of Things 36 | Som Imaging Informatics 37 | Compton Computers

IP Creation 38 | Modi Infosol 39 | Atlanta Systems 40 | Percept Solutions 41 | Hipla Technologies 42 | Medley India Infosolution 43 | ACPL Systems 44 | Priyam Infosystems

CLS 2019: SPOTLIGHT ON CHANNEL PARTNER SUPREMACIES Over a hundred Indian IT channel partners, channel focused technology companies and thought leaders gathered at CRN Channel Leadership Summit (CLS) and Excellence Awards 2019. The event was held from 22-24 November 2019 at Hyatt Regency, Pune

Artificial Intelligence 45 | Icons Infocom 46 | Ameya InfraTech 47 | e-Zest Solutions

Enterprise Applications 48 | Savic Technologies 49 | Minfy Technologies

Robotic Process Automation Cloud

Data Centre

50 | Dmacq Software

12 | Adit Microsys

23 | Mahavir Sys Power

Managed Services

13 | Progression Infonet

24 | DigitalTrack Solutions

Enterprise Security

25 | Insight Business Machines

14 | Systech Technocraft Services

27 | Comprehensive Consultancy 28 | Shro Systems

16 | Silicon Netsecure

29 | C.I. Infotech

17 | Matrix3D Infocom

30 | Ace Brain Systems & Software

19 | Value Point Systems 20 | Network Intelligence India 21 | Secure Network Solutions India

52 | Progressive Infotech

26 | Archon Consulting Systems

15 | Macaws Infotech

18 | Raksha Technologies

51 | HTP Global Technologies

31 | Infotech Computers & Communications 32 | Ensonic Computech 33 | Aman Technologies

Security & Surveillance 53 | Orange Business Services 54 | Allied Digital Services

Trailblazer 55 | Bits & Bytes Astric Solutions 56 | Printlink Computer & Communication Bloom Electronics

Enterprise Mobility

Document Management

57 | BMG Informatics Ecaps Computers India

22 | Team Computers

34 | Netspider India

58 | Business Automation India

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CRN EXCELLENCE AWARDS

HONOURING NEW BENCHMARKS IN INNOVATION India's IT channel ecosystem has been increasingly playing a vital role in digital transformation journeys of enterprises. Taking cognisance of these efforts, CRN India honoured the Indian IT channel at the flagship Channel Leadership Summit 2019

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CLS 2019

CLS 2019: SPOTLIGHT ON CHANNEL PARTNER SUPREMACIES Over a hundred Indian IT channel partners, channel focused technology companies and thought leaders gathered at CRN Channel Leadership Summit (CLS) and Excellence Awards 2019. The event was held from 22-24 November 2019 at Hyatt Regency, Pune Sandhya Michu and Moumita Deb Choudhury moumita.choudhury@expressindia.com sandhya.michu @expressindia.com

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hannel partners have always been indisputable leaders in the IT space. Be it the vendor companies or organisations and establishments, they all swear by the potential of the channel partners. The Indian IT channel community has been evolving from time-to-time and has set benchmarks to reckon with. Their endeavours have powered and enabled endeavours of innumerable businesses – large and small. To recognise them and to shine the spotlight on their superlative efforts and exceptional work, CRN India organised 2019 edition of its flagship Channel Leadership Summit (CLS). Held from November 22 to 24 at Hyatt Regency, Pune, the summit served as an extraordinary platform for vendors and channel partners to deliberate on the prospects for business growth, emerging technologies and the growing role of channel in digital transformation, financial stability and technological empowerment within the IT channel business. They introspected on the prowess to tackle key business

challenges faced by the Tier I and Tier II markets and tap potential opportunities underlying in these regions. The third edition of CLS 2019 began with a fireside chat with one of the industry veterans, Devendra Taneja, Managing Director, PC Solution, who jogged the audience’s memory about his initial business struggle and how his business evolved from a timid PC distributor to a new-age cloud partner. This gripping session was conducted by Srikanth RP, Group Editor, Express Computer and CRN India. Taneja further shared insights on business models that work for the PC business. He shared with his fellow partners, how his farsightedness helped the business to move on to new technology before it gets commoditised.

Nurturing growth In a session, Venkatraman Swaminathan, VP & Country GM, India & SAARC, Secure Power Division, Schneider Electric, deliberated on the topic, 'Maximise your profitability with Edge Computing'. In a comprehensive presentation, he spoke about how Edge Computing is going to be a big business opportunity for partners. Swaminathan talked about the company's channel roadmap and recent

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use cases in digital transformation. He emphasised on channel preparedness for tapping Edge Computing opportunities. Kaushal Veluri, Director, Channel Ecosystem, NetApp India took over the stage and talked on, 'Any Cloud, One Experience'. In his session, Veluri emphasised that digital transformation requires IT transformation and data has to play an important role in the process of digital transformation. He was of the opinion that the channel should keep their business plans based on millennial influenced technology trends. Lata Singh, Executive Director, Partner Ecosystem & CSI, IBM India, informed about the growing channel business at IBM and how the company is becoming more channel-friendly than ever before. She set out plans for the channel after the IBM-Red Hat acquisition, as workloads are moving to Linux, and as business needs elasticity and not just deployment.

Getting future-ready In a panel discussion titled, 'How tech partners can survive and compete in the age of apps, ML, and AI', leading channel stalwarts shared insight shared that insights. The panel


CLS 2019

Inauguration and lamp lighting

discussion was moderated by K V Jagannath, MD & CEO, Choice Solutions. The panelists included R S Shanbhag, CMD, Valuepoint Group; Ajay Sawant, MD, Orient Technologies; Sunil Dalal, MD, Softcell Technologies Global; Devendra Deshmukh, CEO & Founder, e-Zest Solutions; Kaushal Veluri, Director, Channel Ecosytem, NetApp India and Gaurish Lawande, Director and Head of Systems Engineering, India Sales, Nutanix. Experts on the panel discussed the use cases of emerging technologies that they are working on. They were of the strong opinion of the need for collaboration. They also looked at the common gaps and operational challenges and skillsets that come along with these emerging technologies. Shanbhag pointed out that healthcare and IT/ITes are two of the key segments where these new age technologies are getting more discussed. Similarly, the panelists also shared ideas to mitigate the challenge of required skill sets and the changing technology requirement of enterprises. In another session, Gaurish Lawande, Director and Head of Systems Engineering, India Sales, Nutanix, focused on building a digital economy with partners. Transitioning from a

software company to a cloud company is the next level of digitisation. Lawande informed his partners that customers don't want to be hooked to a proprietary API of a cloud provider. They want to take their own licenses – proprietary or open source – and not get into a lock-in. He said, “That is the reason our multi-cloud blueprint exists. AWS, Azure, Google and Nutanix are talking on multi-cloud as there are now multiple places for the customers to run their apps.” In his session, Amarish Karnik, Director - Channel Sales & Alliance, India & SAARC, Veeam, shared his belief that the best of solutions don't sell unless sold by the best channel partner. He reiterated that Veeam has operated 100 per cent through the channel and the company’s success in the market can largely be attributed to this approach. A large section of his presentation was around how Veeam is becoming a platform for the multi-cloud and hybrid cloud era. In a session titled, 'Creating environment for data to thrive', Bhavin Shah, Regional Sales Manager, Western Digital, gave a glimpse of the vast range of storage solutions which is catering to the need of growing data storage. He showcased the latest flash

storage from the house of the leading data storage provider. After the power-packed presentations, the evening concluded with CRN Excellence Awards. The third edition of the much coveted awards celebrated the contributions of leaders and pioneers in the Indian IT channel space. The awards served as platform for IT channel to showcase their innovative technology projects and innovative solutions to their customers for operational excellence, business improvement and better outcomes. This year, CRN Excellence Awards were kept on theme ‘Recognising Excellence’.

Business in the new age The second day of the summit kickstarted with a fireside chat between Sachin Rao, Director & CEO, Archon Consulting Systems and Srikanth RP, Group Editor, Express Computer & CRN India. Rao pointed out that understanding the areas of specialisation is a must before a new project is taken up. Also, one needs to know the business risk and never overestimate; it is important to manage their cash flow imperatives for the business. He highlighted that hiring should only be taken up when there are

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CLS 2019

Altaf Halde, Global Business Head, Network Intelligence

Amarish Karnik, DirectorChannel Sales & Alliance, India & SAARC, Veeam

Bhavin Shah, Regional Sales Manager, Western Digital

Gaurish Lawande, Director and Head of Systems Engineering, India Sales, Nutanix

Fireside Chat - Devendra Taneja, MD, PC Solutions and Srikanth RP, Group Editor, Express Computer & CRN India

Fireside Chat - Sachin Rao, Director & CEO, Archon Cosulting Systems and Srikanth RP, Group Editor, Express Computer and CRN India

Jaya Mahadevan, Director, Channel and Alliance, Secure Power Division, Schneider Electric India

Lata Singh, Executive Director, Partner Ecosystem & CSI, IBM India

Kaushal Veluri, Director, Channel Ecosystem, NetApp India

projects in hand and collaborating with channel ecosystems can bring in new opportunities. He pointed out that it pays off to hire a market research agency, not just for global business trends, but localised inputs as well – this helps in business planning. The day furthered with a presentation by Santosh Kulkarni, Country Head, Business Development – Smart Solutions, Vertiv India, wherein he highlighted that OEMs should bring more value to the overall ecosystem. Talking about Vertiv, Kulkarni said that in 2018, Vertiv made three important acquisitions of Energy Labs, Geist and the service contacts of MEMs. Emphasising on the importance of

Edge Computing, he said that going ahead, 21 per cent of data will be created in the Edge Computing. He also said that Vertiv encourages certification and training for partners and custom based products and solutions for customers. The Vertiv presentation was followed by the panel discussion on, 'Identifying the growth opportunities in Tier II and III cities, and creating a niche in the competitive landscape'. This was a unique topic and the panel consisted of top bracket channel partners from Tier II and Tier III cities. The session was moderated by Nivedan Prakash, Editor, CRN India. The esteemed panel consisted of S

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Mitesh Shah, Regional Sales Manager, Channels - West, Dell Technologies

Karthikeyan, MD, Bloom Computers (Coimbatore); P K Sinha, MD, Astric Solutions (Patna); Dhiraj Vijayvargia, Director, Priyam Infosystems (Jaipur); Bhaskar Kalita, MD, BMG Informatics (Guwahati); and Sijo Alex, MD, Corrigo Technologies (Kochi). The key takeaways from the panel discussion were that Tier II partners are looking for more collaborations with larger channel ecosystems for new digital opportunities; and with Smart Cities, the government vertical and the Digital India have been given major push in Tier II cities. The panelists pointed out that understanding their own strengths built over years should help them in


CLS 2019

Glimpse of ICL team formation

Panel Discussion - How tech partners can survive and compete in the age of apps, ML, and AI

Panel Discussion Identifying the Growth Opportunities in Tier II and Tier III Cities and Creating a Niche in the Competitive Landscape

Power discussion by eScan

Rushikesh Chitre, Sr. Manager Technical Support and Pre Sales, MicroWorld Software Service

Shantaram Shinde, VP, Channel Business Head, NTT-Netmagic

Santosh Kulkarni, Country Head, Business Development - Smart Solutions, Vertiv India

expanding their operations and that value additions and upselling of services with existing customers help in repeat business. They emphasised that channel partner events like CRN CLS have helped Tier II partners to explore new geographies and avenues. Jaya Mahadevan, Director, Channel and Alliance, Secure Power Division, Schneider Electric India. Mahadevan said that the key pillars of partnership is profitability, support, enablement and partner experience. She informed that this year, Schneider Electric regularised the lead pass system, and the company is gearing up with its Centre of Excellence, which is going to be a key differentiator for the partners.

She highlighted that Schneider's mission for 2020 is to create the best breed, autonomous, scalable and modern channel ecosystem and that Schneider's focus areas are aligned with technical sales, programs, digital channel management and partner experience. Schneider’s informative session was followed by a session by Vikas Bhonsle, CEO, Crayon Software Experts India, who said that Crayon is helping customers in their digital transformation journeys and that the company extensively covers the world with its services. He informed that Crayon is accelerating its joint go-tomarket plans with its partners and that

Venkatraman Swaminathan, VP & Country GM, India & SAARC, Secure Power Division, Schneider Electric

the company is helping partners as aggregators for matching different skill sets for new customer opportunities. He emphasised that cloud, AI and ML are big opportunities for partners. Altaf Halde, Global Business Head, Network Intelligence, spoke on, 'Industrial cybersecurity – Threats and opportunities'. He mentioned, it is very important to maintain internet and cyber hygiene, and pointed out that OT and IT are converging today. Global cyber attacks are increasing aggressively, he highlighted and also said that Industrial Control Systems are now easy targets for attackers who are highly motivated for geopolitical aggression, financial gains, theft of

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CLS 2019

Power discussion by Schneider Electric

Power discussion by Vertiv

Vikas Bhonsle, CEO, Crayon Software Experts India

Power discussion by NTT-Netmagic

corporate IP and 'hack-tivism'. Shantaram Shinde, VP, Channel Business Head, NTT-Netmagic, presented on the topic, 'The digital journey and empowering transformation'. He said that multi cloud strategy is what will work, going forward, and mentioned that Myntra and Centuryply have transformed digitally by NTT-Netmagic. The company is looking to co-create business opportunities with its partners and that growth is largely driven by multi-cloud, private cloud, and SD-WAN segments. Shinde pointed out that NTT-Netmagic wants to deepen the engagement with existing partner ecosystem and onboard newage partners. Rushikesh Chitre, Senior Manager, Technical Support and Pre Sales, MicroWorld Software Service spoke about MicroWorld’s multi-layered approach towards security. Chitre informed that MicroWorld is incorporated in the USA and has offices worldwide. The company is represented by more than 50,000 partners in more than 190 countries across the globe. He further said that the biggest challenge today is – and will be – to ensure cyber security and that cyber space is dominating the globalised economy.

Power of discussions To put in context the new channel initiatives, engagements and opportunities, Schneider Electric held a power discussion with the channel partners at the event. The discussion was presided by Venkatraman Swaminathan, VP & Country GM, India & SAARC, Secure Power Division, Schneider Electric; Jaya Mahadevan, Director, Channel and Alliance, Secure Power Division, Schneider Electric India and Ankesh Kumar, Marketing Director, Schneider Electric. Edge Computing was discussed comprehensively and how it can be leveraged by the channel community. The spokespersons explained the features of EcoStruxure Micro Data Centers which is an innovative way to deploy server and networking equipment. The solution is not mere assembling of equipments, but careful assembling of a data centre. “Schneider solutions are designed in a way that partners can meeet the requirements of any specific location. The Schneider channel team is investing immensely in non-metros markets,” informed Mahadevan. Cyber security company eScan, engaged in a power discussion to share more the channel initiatives and how channel partners can utilise the

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Jury of the Indian Channel League L-R: Vaibhav Palan, Shreyas Dukle, Dipu K V plethora of opportunities with the company. The company spokespersons explained that large enterprises are taking products and doing in-house vulnerability assessment and mitigation. They are buying services from cyber security service providers, which can be an opportunity for channel partners. Delving deeper, they said that the company offers 24x7 support. Shedding light on the avenues for channel partners, they said that there is a rise in advanced cyber-attacks, ransomeware, phishing, hacking and malware attacks. There is an increased awareness of cyber-threats and the benefits of risk assessment. Security is the most important enabler of digital transformation, and is boosting the enterprise security spending in India. Discussing channel-centric initiatives and how the IT channel can tap new opportunities with Vertiv, channel team of Vertiv held an exclusive power discussion session with selected IT channel partners. The session was jointly conducted by Sanjay Zadoo, Country Head, Channel Business, and Santosh Kulkarni, Country Manager – Business Development, Vertiv India. Zadoo shared that with the growing demand, Vertiv has streamlined its operations,


CLS 2019

offerings and strategies to be more focused on customers, with reduced response time, faster development of new solutions and improved services. “Our portfolio of power, cooling and IT infrastructure solutions and services extends from the cloud to the edge of the network and are able to work in complex situations and address critical power needs,” said Kulkarni. Seconding him, Zadoo stated that the next era is a golden era for system integrators and he sees ample opportunities for the channel for their growth in Edge Computing. The channel heads explored and explained the growing need of power solutions like SmartCabinet among enterprises. At the end of the discussion, Vertiv team prepared a list of suggestions taken from the channel and assured to bring new channel centric programmes and initiatives for enhancing the role of channel partners. In an interactive power discussion with selected partners, Shantaram Shinde, VP, Channel Business Head, NTT-Netmagic shared the roll-out of new Managed Service Partner Program in April, 2020. Netmagic’s channel team said that the new programme is simple and stresses on channel profitability. Shinde encouraged more cloud partners to explore the Netmagic services like co-location, SOC and multi-cloud platforms. He explained how Netmagic is different from other hyper scale cloud providers and how the company offers a gamut of services to its partners. He was of a strong opinion that channel growth will be largely driven by multicloud, private cloud, SD-WAN, and security services. The final presenter of the event was Mitesh Shah, Regional Sales Manager, Channels - West, Dell Technologies. He emphasised that every organisation needs to be a digital organisation, powered by data running in a multitude cloud environment. It is important to be a larger channel company, playing in multiple technology domains. The presentations were followed by Indian Channel League (ICL) team presentations, who were given the task of designing a solution for a business environment given by the jury of CIOs that included, Shreyas Dukle, CIO,

Winners of CRN Excellence Awards

Winners of CRN Excellence Awards

Winning Team of ICL 2019 Mahindra Partner Companies, & Gr CIO Office, M&M; Vaibhav Palan, Head of Technology & Digital, Piramal Enterprises; and Dipu K V, President Operations & Customer Service, Bajaj Allianz. After the presentations, the event was marked by the CRN CLS

Excellence Awards to recognise the leaders and ground-breakers in the industry. The awards were all the more special this time with the inclusion of Channel Partner awardees from Tier II cities under the Trailblazer category, which was much appreciated by the audience.

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CRN Excellence Awards

Adit Microsys CATEGORY: CLOUD

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A dit Microsys, a Microsoft Gold Partner, delivered consulting, architecture, provisioning and 24/7 managed services of GST implementation on cloud with Express route connectivity in collaboration with ISP. With the launch of Centralised Taxation System in India, the Government of India has authorised 34 GST Service Providers (GSPs) across the country for GST filing. The customer, who is a leading financial services provider, wanted to implement the GSP system on Microsoft Azure. With challenging deadlines, stringent security and complex networking requirements, the customer wanted a cutting-edge solution on Azure with swift turnaround times. Adit Microsys provided a highly available and scalable cloud solution on Azure India data centre. The servers were deployed as Azure IaaS Vms, using Microsoft Hypervisor virtualisation technology, with MS SQL PaaS database. Network connectivity between the GSP Azure environment and the GSTN data centre network – in Bengaluru and Delhi – was setup using a dedicated

Secured Express Route tunnel – the connectivity was provided by Airtel. Security was ensured through Cisco 1000v IPSec Firewall setup to communicate with GST Network. The Azure backup service is being used for VM data and database availability. Azure App Insight is configured for hosted application monitoring. Azure Security Centre is being used to enhance security of VMs and application. Azure application load balancer service is used for load balancing of hosted applications. Whereas, Azure Redis Cache service is being used for enhanced performance of application.

The customer's business as a GST Suvidha Provider started only after Adit Microsys implemented the solution. Without this set-up, they could not operate as a GST Suvidha Provider

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The customer's business as a GST Suvidha Provider started only after Adit Microsys implemented the solution. Without this set-up, they could not operate as a GST Suvidha Provider. They were one of the earliest providers to go live and at a lower cost. The biggest differentiator is that this was not a project that supported a mission critical activity of an organisation. In this case, the set-up was, itself, the business. Without this set-up, the customer's business could not have started. The complex cloud set-up on Azure and working closely with different OEMs were other huge challenges which were successfully addressed. Adit Microsys co-ordinated with Microsoft, Airtel and various other vendors to bring everything together. Thus, the customer did not require any other technical resource to set up this complex solution. Adit Microsys provided 24/7 services to ensure client's business gets going in the right away. In absence of this, the client would have to hire people to manage this cloud set-up. Adit Microsys' services helped save the custmer's expense by taking care of emergency services.


CRN Excellence Awards

Progression Infonet CATEGORY: CLOUD

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ne of India’s prominent manufacturers and suppliers of innerwear, garments and other apparels for the complete family asked Progression Infonet for Managed Private Hosting for SAP S/4 HANA. The client has a vision to produce worldclass intimate apparels and to comprehend and deliver the requirements of the domestic markets meeting the global standards. With more than 25 years in the industry, the client saw the value in rewarding the consumers with satisfaction and customisation obtained out of R&D and quality for each product they deliver. They were evaluating quite a few cloud service providers for SAP S/4 HANA hosting, and their main criteria was water tight architecture and enhanced data security. They wanted a partner who could truly be a onestop-solution for all their IT needs when it came to SAP HANA hosting, management and administration so that they could focus on their core strength without having to worry about optimisation or management of the application or maintaining dedicated set of resources. The team at Progression Infonet, since its inception in 1995, has been

adhering to a single motto, to deliver service which is best suited for the clients. It understands the emerging technologies and its deep expertise ensures that it enable the clients to move from operational IT to strategic IT. In the ongoing wave of digital transformation, the company has empowered its client to migrate from CAPEX model to OPEX model through its Managed Private Cloud Hosting, which in addition to significantly reducing expenditure gives them the feasibility to scale their business at free will. At Progression Infonet, their strength is the deep expertise, skills and eye for details when it comes to Managed SAP HANA Hosting, and the client thus benefits easy access to the support team including the top management. Also, exclusive dedicated setup means their hosted application will be available for timely audits in addition to fast performance upgrades without any noisy neighbour issues. Their SAP application is hosted in Progression Infonet’s state-of-the-art Tier 3+ compliant data centre in Gurgaon, along with complete transparency backed by availability of round the

clock remote infrastructure monitoring and management. Now with Progression Infonet’s solutions the client does not have to invest in infrastructure, IT team, tackle unexpected downtime and prepare for unpredictable upgrades, since the post-deployment scenario comes with just a seamless subscription based model where Progression Cloud takes care of everything and helps the client accelerate their business. Thus with Progression Infonet, now the client’s IT operations are always up and running. Also the client can now move from operational IT to strategic IT, and thus focus on core business and expansion without stressing on the function-ability of the ERP. Also with Optimized Hosting Solution, the custom setup has been provisioned taking into the account all the factors including usage, hardware requirement, cloud storage, backup, etc. An organisation can focus more on enhancing value if technology comes to aid. A seamless IT operation is the common need of every organisation. Progression Infonet delivers exactly what an organisation looks for.

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CRN Excellence Awards

SYSTECH Technocraft Services CATEGORY: ENTERPRISE SECURITY

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CICI Securities was looking to improve efficiency and effectiveness by reducing its reliance on manual data transfer processes. As the firm has a large data processing infrastructure that handles high volumes of highly confidential data, it needed a secure file transfer solution that is: scalable – an MFT platform that grows with the company; secure – encryption and data security at all stages; and trusted – a secure file transfer solution recognised and trusted in the financial industry. SYSTECH implemented enterpriseclass managed file transfer solution for ICICI Securities and ICICI Bank, wherein they can connect and securely transfer large size files within the organisation and to their partners and associates. Headquartered in Mumbai, ICICI Securities operates out of over 75 cities and towns in India, and global offices in Singapore and New York. The challenge included supporting key business processes and find data transfer efficiencies with automation and secure file transfer. ICICI Securities exchanges data with both internal and external entities. Various teams and departments within the

organisation consume the data for their business processes like customer acquisition, KYC formalities, sales and operations. Before deploying Enhanced File Transfer (EFT), most of these teams and departments had dedicated resources for managing files and data. They had to manually upload/download data and manually keep track of the files. These manual processes not only consumed a lot of resources, but also increased the possibility of errors. Significant time was lost doing manual reconciliation of information to ensure accuracy. Given the large data processing infrastructure needed to support its business processes, ICICI Securities looked for a secure file transfer solution that met the following requirements: ◗ Scalability: With customer acquisitions growing every year, the firm needed a solution which can support the growth in document exchange volume between various entities. ◗ Security: ICICI Securities not only wanted data to be transferred on secured channels, but also wanted

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data to be encrypted during exchange. ◗ Industry expertise: ICICI Securities wanted to work with a company that was recognised and trusted in the financial services industry; therefore, it chose Systech Technocraft Services, a valued master partner of Globalscape, Inc. “We chose Globalscape over the others for its exhaustive functionality, ease of implementation and maintenance,and of course the affordable cost of the solution. Systech Technocraft Services has capable team of engineers who can supply, install, configure and provide aftersales support for Globalscape MFT solutions,” said Yagnesh Parikh, CTO. ICICI Securities chose EFT Enterprise to implement a powerful managed file transfer platform that provides security at all stages, including data in transit and data a rest. By using EFT's Automation Engine, ICICI Securities was able to easily automate complex workflows to replace manual intervention. The client also employed EFT's Auditing and Reporting Module (ARM) to provide advanced tracking and reporting capabilities.


CRN Excellence Awards

Macaws Infotech CATEGORY: ENTERPRISE SECURITY

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enowned thermal power PSU selected Kolkata based Macaws Infotech is an enterprise security specialist for implementing end to end multi layered enterprise security solution covering XDR, APT, IPS, NGFW and SIEM. The security provider bagged this project with product and solution integration along with five-year service agreement. The PSU was looking for a solution which could help its security network from the threats of losing their valuable data, protection against targeted attack and unknown zero day threats in SCADA Network as well as securing the data centre and servers from malware. Macaws carried out a detailed Voluntary Product Accessibility Template (VAPT) audit on the PSU's network and decided to deploy security solution detection and prevention based on machine learning, AI, EDR, NGFW, application control, identity and access management, Behaviour Analysis, also gives the solution on docker container and security testing for DevOps. As part of the solution offerings, it gives NGFW on their each SCADA network and EPP on the their machines. For server

security multiple security controls managed from a single dashboard with features, integrated modules including anti-malware, predictive machine learning, web reputation, firewall, intrusion prevention, integrity monitoring, application control, and log inspection to ensure server, application, and data security across physical, virtual, and cloud environments. This single solution allowed multifunction agent across all environments and simplifies security operations with a single management dashboard for all capabilities. It seamlessly integrates data center security policies to cloudbased workloads. With a wide range of capabilities optimised across environments, and it empowers PSU with differentiated and secure environment to their business users, from zero threats, ransomware, virtual patching, IPS and encryption. Intrusion Prevention module deployed to identify vulnerabilities, and help establish a timeline in the event of a security incident should be installed. For the targeted attack, Macaws provides ATP Appliance that ensures network-wide visibility and

intelligence to detect and respond to targeted attacks and advanced threats. The product inspector monitors all ports and more than 100 protocols to analyse virtually all network traffic, giving the PSU broadest protection available. This massive software security deployment being done by Macaws allows the PSU to have a better preventive control on internal and external security threats as these tools record endpoint and network events, and the data is continuously searched using known indicators of compromise (IOC) and machinelearning techniques for early identification of breaches. The user and entity behavioural analytics (UEBA) provides user-centric analytics alongside information about networks, endpoints, and applications. The correlation of these analytics offers more effective, accurate threat detection. As DevOps integrates security into the workflow (DevSecOps) emerging operating models offer an automated, transparent and compliant configuration of underlying security infrastructure based on policy reflecting the currently deployed state of the workloads.

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CRN Excellence Awards

Silicon Netsecure CATEGORY: ENTERPRISE SECURITY

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umbai based multi branded enterprise security provider, Silicon Netsecure specialises in information security, storage and backup solutions, DR, virtualisation, business continuity and emailing solutions. It largely focuses on solutions such as data leakage prevention, encryption, SIEM, lPS, Firewalls, APT, MDM, SLB and GSLB solutions, IAM and PIM solutions, and cloud solutions with a strong hold in customer-application deployment scenarios. Recently, a Non-Banking Financial Company (NBFC) approached Silicon to protect 115+ public facing servers and virtual machines against Ransomware threat. They also needed to secure their network across all their locations as a part of Payment Card Industry Data Security Standard (PCI DSS) security standards. Based on the customer's requirement, the Silicon team suggested Sonicwall and McAfee's Firewall brands with integrated ATP feature and it was deployed at the DC and site offices. The deployed solution

was able to granularly control the endpoint access based on the corporate policies. Adding ATP and Application Control on the servers and endpoints was an added layer of security to prevent Ransomware attacks. The project was carried out at a massive scale covering 115 plus servers at the DC, Firewalls at 57 locations and around 3450+ users were benefited. All the devices were per-configured at Silicon’s office and then shipped at the customer 's end. The solution was remotely deployed thereby saving staff travel time and deployment cost as well as kept the TCO very low. For a fairly large NBFC with pan India presence up-time is extremely critical. The zero day threats were an issue for the client given that they have 115+ number of public facing servers. The public data stored by them as a part of compliance securing the same was required as per government norms. It helped achieve the same by having dual layer of protection at the gateway and endpoint. This helped prevent any zero day threat attacks to the entire

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network, thereby securing it thoroughly. The outcome of the project kept the RoI and TCO as per the satisfaction level. The proactive customer support rather than reactive one boosts the client confidence and helps the company with support renewals as well. The partner deployed best of breed products in the shorted time span of 45 days. The success of this project is purely dedicated to the highly professional team of Silicon Netsecure. The time frame in which the project is completed is itself one of the achievements of this project. The entire process, from delivery, set up, to final migration, took only 45 days. There was no loss of work hours for the company to implement this project successfully. The customer has not only saved the cost on implementation but also moved forward from the earlier complex security infrastructure. Lastly, with multiple products being deployed, Silicon provided two management consoles for ease of management and time saving for the client.


CRN Excellence Awards

Matrix3D Infocom CATEGORY: ENTERPRISE SECURITY

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he client company was established in 1964 and has a presence in 15 locations across India. The head office became a victim of cyber attack, despite having various security tools installed. The attack was in the form of ransomware. The ransomware attack not only encrypted the entire data of the organisation, since the data and operations were centralised, but the entire business across India was also impacted for four days. This caused disruption in normal business working and direct financial loss. Although the IT team reacted, it was necessary for the client to know the cause of the breach and to seriously understand cybersecurity and their cyber resilience capabilities. Matrix3D Complete IT Infrastructure Assessment (CIIA) checked all the boxes and helped the client restructure and conduct business with the assurance that IT is monitored, and various gaps have been evaluated and plugged to prevent future attacks. The client had already invested in the enterprise-level firewall, virtualised server software, and quality hardware, yet the attack

happened. Matrix3D suggested assessing the current IT infrastructure to understand the deployed IT system and how is it used. The client agreed with the approach and the study revealed various gaps in the current network which shows vulnerabilities due to configuration errors or inadequate vendor support and other controls that had not been updated. It may also have an impact in the future if those findings were not addressed in a timely manner. Matrix3D Infocom has used its structured audit and assessment framework to analyse the vulnerabilities. The framework looks at technical, organisational and operational aspects of the IT landscape, which helped to understand the root cause and not just the symptoms and vulnerabilities. The framework brought in security by design and a strict control process in the IT Landscape. Matrix3D redesigned the business processes and defined the policies at the userend for the IT team. The client had already invested in various technologies that would suffice the business requirements. This investment needed a technical

architect to connect the dots and make it work. Also, during the process, the client had not looked at security holistically and expected that the system would have inherent and default protection. The client now understood the mapping of business needs to the IT equipment that fulfills it. This has brought down investments and inclusion of unnecessary IT devices. Equipment and licences lying across for meeting compliance were brought into use, to increase productivity. Finding the optimum use of services in internet bandwidth, firewall, server, and other IT areas has saved the client over 60 per cent in the total annual budget and the impact will be far-reaching. Post-deployment, the business reduced its annual expenditure by 30 per cent as they don't need to renew or upgrade licenses that they do not use and retire various obsolete software and hardware. The client has improved its security framework by putting policies and monitoring controls in place. The client is assured that there is zero per cent malware or hidden vulnerabilities in the IT landscape.

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CRN Excellence Awards

Raksha Technologies CATEGORY: ENTERPRISE SECURITY

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ontinuous Vulnerability Assessment and Remediation is an ongoing problem which if unattended opens the Pandora’s Box in the cybersecurity landscape. Cyberattack containment becomes very difficult if the vulnerabilities is not remediated in the client digital assets. RBI, a leading bank which has over 3200 branches across India was facing the issue and was looking for a solution. Since the branches of the bank are spread across the geography, connectivity issues prevail and updates and software distribution has to be done in a specific manner so that day to day operations continues in a seamless fashion. Raksha Technologies understood the criticality and framed a solution for the Continuous Vulnerability Assessment and Remediation. It suggested and implemented an Endpoint and Server Lifecycle Management Solution from a leading brand. The solution provided is a market leader in terms of breadth of coverage, speed, automation and cost effectiveness, providing comprehensive OS and third-party application patches. The solution, which includes deploying a single

multipurpose, lightweight intelligent agent to all endpoints. An effective endpoint security and management platform can meet all these goals as it simplifies management processes, enhances endpoint control and provide a centralised view with a single, easyto-use graphical user interface. Raksha Technologies initiated few customisations in the tool and the endpoints grouping based on location. To update the patches for the larger group in the bank, Raksha Technologies designed a relevance condition for the concern endpoint, so that it can reduce the time taken for each location accordingly. Also, created throttling for bandwidth consumption to reduce business impact and by processing this we were able to achieve in low bandwidth at the speed of 512 Kbps. RBI has 11 categories for endpoint patching to be met on RBI compliance audit. Banks that are failing to meet the RBI compliance will end up paying penalty. However, now with timely patch deployment the banks was able to meet the compliance100 per cent and able to meet the banking standards. Prior to Raksha Technologies’ solution deployment,

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the bank used to send an individual agent to the respective location for patch deployment and this has been completely stopped after the successful deployment of BigFix. Also, another significant reason is to validate the report generated by each individual for respective location on patch management and that also has been stopped as now the report is directly from the server. Whenever, the bank purchases a new software product and wants to deploy in all endpoints, it ends up paying a huge money for the software vendor. However, post the BigFix installation, the bank was able to deploy all the required software through Raksha Technology’s software distribution and save immense amount of time and money. Meeting the RBI compliance every quarter was their biggest challenge irrespective of assigning multiple agents to respective locations for collecting the details of the assets / patching took five days for 65 per cent of completion. Wherein, after the installation of the solution, they were able to complete the above in two days for 90 per cent, and this made them achieve the RBI compliance with a single resource and has given good RoI.


CRN Excellence Awards

Value Point Systems CATEGORY: ENTERPRISE SECURITY

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witching over to nextgen endpoint security technology provided by Value Point liberated a logistics giant from advanced threats. Value Point Systems could transform cybersecurity functions from reactive to proactive and gain more visibility and control on the threats across endpoint and network vectors. A leading logistics company spread over 200 locations across 5,000 users was using traditional endpoint security technology. However, the solutions could not detect advanced threats which prompted the organisation to switch over to a better one. Value Point then provided the organisation with customised, advanced solutions that could detect and resolve many critical threats without interrupting business operations. Value Point deployed the advanced, next-gen solution within only a four day time period across 200 locations and 5,000 users. The solution also had a small footprint and did not interfere or stall the regular business operations at the logistics organisation. Having reached saturation over the period, the traditional antivirus could not detect the unknown that was

getting into the Logistics Company’s network, as the threat landscape had changed so rapidly. The antivirus could not continue to keep pace with the real menace, which included the file-less attacks that exploited the vulnerabilities in the operating system itself. The previous antivirus had hidden ransomware, advanced malware that connected many external malicious domains. In other words, the existing overall endpoint antivirus solution was faulty to a very large extent. On this marquee Cyber Security Transformation Project having the right balance of people, process and technology, Value Point has combined and delivered risk advisory and consulting services, technology integration services and managed security services. Value Point conducted a security maturity model assessment, identified risks across the organisation (operations, facilities, human resources, IT infrastructure etc.) and provided recommendations for all components of information security and developed a roadmap. Value Point also conducted a comprehensive risk assessment, developed policies,

procedures and supporting forms, templates for information security. Conducted Vulnerability Assessment and Penetration Testing (VAPT) for IT infrastructure and web applications, identified vulnerabilities and provided recommendations for mitigation. It then conducted a security architecture review of IT infrastructure and identified gaps. Post assessment of the existing security compromises made due to vulnerabilities in the entire network, Value Point designed and deployed a solution which is combination of next generation Firewall with Layer 7 Visibility on the Network Perimeter and next-gen antivirus with EDR for the endpoints. With this next-gen antivirus, the logistics giant was able to gain high visibility on the application installed; rogue machines in the network; the status of the user account that was used; inventory of the assets in the system; and the advance threats on the machine that were evaded from the detection of the previously used traditional antivirus. Added threat investigation and forensic capability helped in gaining full visibility and the endpoint security posture of the organisation.

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CRN Excellence Awards

Network Intelligence CATEGORY: ENTERPRISE SECURITY

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ndia's largest private sector bank was using a SOC provider with a team of nine resources. The partner helped the bank to transform its SOC into a NextGen CSOC. Network Intelligance after getting the order, it initiated the project takeover in April 2018 and in short span of time turned the SOC to a 27 seater Next Gen CyberSOC with automation and setting of key metrics to establish the efficiency of the SOC. The technology landscape covered in this project was 12,500 servers, 1,10,000 Endpoints (10 per cent increase year-on-year) 1,500 + Log Sources (10 per cent Increase year on year) 77,500 events per second (capable of scaling to 160K EPS), 300+ security events (offences) reviewed monthly. The first phase was split into conducting an existing, maturity model assessment and plan, create runbooks, training methodology, catalogs and use cases, developing KPI development and analytical models and comprehensive product evaluations of existing setup. The second phase was all about automation script development, Big Data, Security Analytics and Machine

Learning, Threat Intelligence Fusion, threat hunting for Next-gen platform management, orchestration and automation, incident response and remediation and lastly reporting and measurements. The incumbent SOC setup was in existence for more than three years. After the partner picked the project, majority of the time was invested in reviewing their existing setup, processes, runbacks, etc. Once this was done, it saw the obstacles that were coming in its way is to reach the desired goal of the customer. The core project solution was centred around People, Process and Technology(PPT). This PPT model helped in addressing the hindrances that came up in day to day activities. Creating good expertise of people and investing in their skill development helped the partner. Ensuring that the processes of the bank are followed and its own processes are in line with various compliance and regulations that the bank has to comply to, helped the partner. Network Intelligence also optimised the existing technologies and prioritising their use. Looking at the key benefits of this

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project the bank saw improvement of security incident detection and remediation. With the integration of the ticketing tool of the bank, the response time to respond to alerts and carry out remediation has reduced by 1/3 of the original time (before setup of the Next Gen CyberSOC). It gives single visibility/dashboard of the security landscape and improved collaboration of all the security technologies and investments done. The solution helped the bank in creating KPI and key metrics. CISO Dashboards : The CISO was having various management consoles, to view his security landscape. With a key deliverable from the partner side was CISO Dashboards, the CISO gets direct business benefit by way of visibility and presentation to the management of key metrics set. The bank has one of the largest infrastructures in the country and is considered to be a benchmark for all other banks in India and abroad. Many companies and banks speak about a NextGenCyberSOC, but, in reality that is very difficult to achieve. Network Intelligence has taken its SOC to a Next Gen CyberSOC with key defined metrics and success criteria.


CRN Excellence Awards

Secure Network Solutions India CATEGORY: ENTERPRISE SECURITY

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t was a rural banking project. The main branch was in Mumbai and the bank wanted to expand in the shortest span of time to rural areas after getting the rural banking license. Now the task for Secure Network Solutions India Pvt Ltd was to securely transfer banking data from remote villages to main DC in Mumbai. The major challenge was to get leased line or broadband connection in remote villages. Either it was taking too much time or sometimes it was unreliable and in many places it was not available. Getting back leased line or broadband was not feasible at most of the remote villages, while data security was another concern. Secure Network Solutions gave solution based on mobile connectivity instead of leased line or broadband connectivity. Leased line / broadband was a challenge at remote locations but mobile connectivity was available at all places. Thus, Secure Network Solutions suggested mobile connectivity devices which can support multiple mobile data cards in one device. It can support 4X4G or 4X3G

connections in one device. So four mobile data cards (or SIM) can be taken and put in one device and it would add all the four connections into one single bandwidth. This was good enough bandwidth to run the rural branches. Backup was also taken care by taking SIM from two different mobile service provider (say 2 X BSNL and 2 X JIO). The device was able to add both the bandwidths and could act as failover in case one service provider had an issue. Security was taken care by having secure VPN tunnel between remote end device and main DC end device. Using proprietary VPN instead of customary IPSEC VPN, the speed was at least four times more and data transfer speed was very good. This way, the bank achieved what it needed and Secure Network Solutions have implemented the solution in over hundred rural branches in records time. Secure Network Solutions is into securing businesses worldwide since 2000. Now the company offers offers end-to-end IT Security solutions from

10 strategic locations across India. The company claims to be a warrior which fights on behalf of its clients to protect their networks, data, applications and users. The company provides Network Security Solutions for On-Prem Firewall, Intrusion Prevention System, Link and Server Load Balancers, Application Security and much more. The company is poised when it comes to Hyper Converged Infrastructure (HCI), implementation of private cloud, network virtualisation and On Cloud DDoS, WAF, Firewall. Also, the focus is back on endpoints and human behaviour. Endpoint Security, End-point Detection and Response powered by Artificial Intelligence (AI) and Machine Learning (ML). The company’s mission is to provide the entire range of network and data security solutions and be recognised as a one-stop-place for any security requirements. No wonder, just like the bank IT transformation, the company has helped several other enterprises in their digital journey.

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CRN Excellence Awards

Team Computers CATEGORY: ENTERPRISE MOBILITY

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o digitally transform the entire eco-system of Royal Enfield (Eicher Motors), Team Computers deployed mobility within the former’s company with Apple iPads. This included retail outlets and service centres which can help in increasing their business, create a unique and great customer experience, mobilise their workforce and standardise their operational process. The entire sales team at the retail showrooms, now use Apple iPads to showcase the vehicles’ details and features to the customers. It is also used to capture data, access mails, perform follow-ups and almost every routine tasks. This resulted in increasing the overall employee productivity and did significantly cut down on the cost of operations. The project included pan India deployment (phase wise) of Apple iPads with integration into their internal eco-system. As of now, we have deployed more than 1500 iPads with more than 10,000 to be deployed in the coming phases. Also, designed an adoption program for all users at the outlet level which will help them to use the devices and its

features effectively. As a unique case, here, the integration of three different technologies are coming together to create a seamless and smooth experience. The client is using Apple iOS as a hardware platform along with Microsoft DMS and now exploring IBM mobile device management solution to manage their assets. The project helped the company to move from a paper to paper-less model completely when it comes to retail experience which resulted in cutting down on printing cost to 100 per cent. Also, the interactive content on iPads enhanced customer experience in comparison to the leaflets and brochures. Most importantly, it also helped to reduce the sales cycle to 50 per cent less time as all the data capturing, follow-ups and mails are done through the iPads which helps in quicker communication between the sales representative and customer. The time taken to flow new and updated information is also now 80 per cent faster as compared to traditional paper model. It is infact, the first mobility project

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in the two-wheeler industry in India since a two-wheeler company has to evaluate the return, cost involvement and business benefits very carefully. The project has digitally transformed the entire retail infrastructure of the Royal Enfield outlets. In the first phase, more than 1500 resources were mobilized across India. The complete project will be one of the biggest deployments in the industry with over 20000 iPads deployed. Team Computers is a bridge between business needs and the world of IT solutions. The company considers itself a trusted solutions partner. It understands its client’s needs and identifies, integrates and supports high quality, affordable IT solutions in hardware, software, services, mobility, analytics and cloud with speed and flexibility. A leading IT infrastructure and information solution provider for the last three decades, Team Computers has a turnover of over `1200 crores and has more than 25 offices across India. The company boost of over 2,500 members and has served over 1000 customers over a span of three decades.


CRN Excellence Awards

Mahavir Sys Power CATEGORY: DATA CENTRE

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u ahavir Sys Power provided cooling solution to its Thane based AIRA MATRIX (formerly doing business as Aditya Imaging Information Technologies) using high density servers for image processing. The customer was looking for a solution for reducing its power consumption used by the server room. Each server was taking 25 KW, designed for three server racks and two networking racks. The total power load was approximate 80 KW for the server room. The partner deployed highly efficient and chilled water based precision cooling with eco-structure for monitoring and manageability. It provided Schneider Electric InRow Cooling with Chilled Water, EcoXtructure monitoring and manageability software for datacentre. EcoStruxure Power is an IoT-enabled architecture and platform that digitises and simplifies low and medium-voltage electrical distribution systems. It provides actionable data to aid the decisions that help protect people, safeguard assets, maximise operational efficiency and business continuity and maintain regulatory compliance.

The solution helped in converting hot air generated from high density server. The same hot air passes through chilled water and was converted as cold air and provided to server room for cooling requirement. With the help of the solution, the complete recycle of air passing through chilled water and later was reused for cooling purpose. The solution provides intelligent, network manageable cooling solutions that allow the customers to monitor and manage the temperature of their data centre like never before. From perimeter or economizer cooling solutions, to InRow close

From perimeter or economizer cooling solutions, to InRow close coupled cooling approach, no other company can provide as many options to meet the needs and goals of any data centre

coupled cooling approach, no other company can provide as many options to meet the needs and goals of any data centre. No matter if the project is a brand new design or a data centre that is retrofitting or expanding, our cooling portfolio has the appropriate solution for any scenario. The deployment of this solution resulted in space saving, approximately 60 per cent than standard solution power saving provided with chilled water, each InRow unit heat removal fan door is working less than 1 KW with which save more than 70 per cent power saving compared to standard solution. With the heat removal fan door, the need for precision cooling environment was well taken care of which save energy and providing working environment for the IT team. The biggest benefit was reduction in space from 350 - 400 sq. ft area to less than 150 sq. ft. This Ahmadabad based company, is a provider of power quality solutions designed to increase the availability and uptime of mission-critical applications or processes, from a simple desktop PC to a large Internet Data Centre.

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CRN Excellence Awards

DigitalTrack CATEGORY: DATA CENTRE

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igital Track deployed production applications like e-commerce website, business applications, database servers and document management systems in a scalable infrastructure that helped the client organisation achieve consolidation, elasticity and ensured effective management. A 4-node hyper converged infrastructure which offers elasticity in terms of compute and storage resources was proposed. The Fabric interconnect solution integrated in the HCI enables seamless connectivity to the data centre network and enhances application performance. This new technology ensures high application availability and cutting-edge performance with ease of management with fewer resources. DigitalTrack offers a wide portfolio of high-performance, cost effective and easy to manage storage solutions, sourced from leading manufacturers across the world. The customer evaluated different solutions available in the market. DigitalTrack was able to showcase the advantage technically, proved it and convinced the customer. As committed, it migrated existing

application without major downtime and today the customer is managing the solution with very few resources compared to the conventional server storage deployed earlier. The HCI solution helps its customer in achieving high redundancy and availability of business applications and ensures business continuity. It impacts Total Cost of Ownership (TCO) with less infrastructure, space, and resources to manage. Currently, the partner deployed 4-nodes and the plan is to

The HCI solution helps its customer in achieving high redundancy and availability of business applications and ensures business continuity. It impacts Total Cost of Ownership (TCO) with less infrastructure, space, and resources to manage

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add a couple of nodes in the following year. The solution gives them the confidence to venture into new territories giving them the opportunity to increase their revenue. The partner ensures there is no compromise on efforts and values, and does everything possible to exceed the expectations of the customer. Hyper convergence is the new-age cutting edge technology that offers greater flexibility to customers to run their business-critical application with highest availability. This innovative technology ensures high redundancy and makes life easier for the IT organisation. The service team of DigitalTrack displays high level of dedication and professionalism and its services ameliorate productivity and competitiveness. The IT infrastructure services and solutions enable its customers to run their business with better integration, cutting on downtime and optimising project cost. The services also include in-house infrastructure management which reduces the ownership on technology, thus reducing TCO.


CRN Excellence Awards

Insight Business Machines CATEGORY: DATA CENTRE

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ata Memorial Hospital, the leading hospital for treating cancer patients was initiated under PMO’s health care initiatives. Being one of the renowned hospitals catering to over 3000 OPD and over a lakh patients nationally they have customised HMS solution, which is based on AIX platform and tightly integrated with few other platforms like Microsoft and Open source platform with various front-end applications. In order to achieve end objective Insight Business Machines has used technologies and products such as Infra and Networking; Infra Virtualization; External Threat Prevention; Gateway Level Security; and Endpoint Security among others. Tata Memorial Hospital wanted to rollout identical solution in other branches which was working in the Head Office. So that same users experience can be delivered but existing solution were legacy and few were EoS/EoL. So Insight Business Machines identified the same features without compromising the performance and security aspects. Application integration was the key challenge. It designed the new IT

framework and landscape so that not only old applications could be integrated but also in future applications or infrastructure could be easily integrated without compromising performance and security. Insight Business Machines designed, supplied and deployed from network path, to centralised IT infrastructure, to security and network availability for 24*7*365. Its automation has ensured efficiency optimization in terms of reducing the dependency on human resources. Feature like prepaid cards has enabled cashless transactions and hence reduced dependency on human resources. This has also benefitted patients in terms of quick response and reduced dependencies. Also, since the complete profile of all the patients was required to be flowing on entire network security and availability of information was also critical, Insight Business Machines deployed security framework which helped the hospital to deliver information securely without impacting its performance. Insight Business Machines designed the network and IT

infrastructure in a distributed manner with its managed services for NOC and SOC as services which helped the customer to achieve more than 45 per cent of operational efficiency from IT perspective without impacting the SLA. Also, with Insight Business Machines’ ISMAC and TCT framework, they have designed a distributed two-tier IT landscape. Since it was a distributed architecture, the customer had the choice of starting with a low CAPEX. Insight Business Machines is committed to its goals. Right from assessment and design, to deployment and management as well as delivering 'On Demand' services for clients as well as customers, the company undertakes all types of turnkey projects. The company’s highly skilled domain specialists work together with the company's team, walking with them as they get acclimatised to new environments and explore unique possibilities to achieve their business goals. Their 24x7 service and nationwide nexus ensures that we are available to our clients anytime, anywhere.

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CRN Excellence Awards

Archon Consulting Systems CATEGORY: DATA CENTRE

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` fintech company where technology is an important instrument in driving the business was looking for robust orchestration. A new project was picked up which had a very stiff timeline for the go live aspect and huge projections for growth depending upon the success of the project. Scalability, ease of use and faster deployment were the key requirements for this project. Thus, Archon Consulting took up the onus to streamline the fintech company’s IT operations. Located in the technological hub of Bangalore, Archon Consulting is a privately-owned IT infrastructure services company. Incorporated in 2010, Archon Consulting is committed to delivering value-based solutions and services that positively impact business efficiency. It offer customised, high-quality, RoI-driven IT infrastructure solutions. Its customised end-to-end on-time solutions facilitate optimum management of its client’s technology investments and resources. Armed with extensive industry knowledge across verticals, Archon Consulting’s skilled team of experts

offer optimum solutions after an indepth comprehensive analysis of individual client requirements. Its services and solutions are tailormade for businesses across diverse industries. Archon Consulting deployed NSX in the fintech firm which is really helpful both security and automation features. NSX with Vmware and Vxrail combination and with backup on IDP backup appliance has taken care of all their compliance, security and agility needs. The benefits derived is that this was a green field deployment to take care of the project requirement. With this deployment, the project was able to go live as per schedule and meet the project timelines. For the administrators, managing the infrastructure has become far easier than their existing traditional setup for other projects. The on-time go live (assisted by a faster and a simpler deployment) was extremely crucial or else there were huge penalties if they were delayed. The ease of use that it brought in enabled the IT infrastructure team to

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easily start managing the new setup. Also, it enables an organisation to start with the required resource and scale-up as needed. The solution enables remote deployment of the entire infrastructure with minimal onsite support. From the Bangalore Head Office, it deployed infrastructure at Mumbai and Chennai. Eight hyper-converged nodes were deployed across two locations which acted as active sites. It was connected to TOR switches which in turn was connected to a core switch. Archon Consulting believes that “Values define our (Archon Consulting’s) Character”. These core values, which are a reflection of the company’s values, impact decisionmaking and behaviour. As a corporate entity, it encourages an environment that respect individuals and recognises their contribution towards achieving common goals. The company strives towards being a company that conducts business with integrity and transparency providing best in class solutions and services.


CRN Excellence Awards

Comprehensive Consultancy CATEGORY: DATA CENTRE

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reating a smart digital classroom setup across the campus of an esteemed educational Institution with backend integration of all classrooms into the intranet and datacenter storage thereby providing a strong integrated digital classroom platform was the requirement. It also needed to be very easy to use for both the teachers and students by being very close to the physical experience but still delivering all the benefits of digitalisation. Moreover this solution was also meant to solve the problem of non-availability of faculty at times, better availability of and access to teachers /professors and their content by students. While it was required that the faculty and students experience improved interaction and involvement inside the classroom. Thus, Comprehensive Consultancy did use an innovative mix of unique audio visual -touchscreen technology alongside datacenter technologies using the management and streaming servers on cloud and on LAN including local SAN storage. Unlike in most places where people use interactive whiteboards and ultrashort throw projectors with a PC for delivering digital classroom

content which is so cumbersome in practical usage that it seldom gets used on regular basis, Comprehensive Consultancy deployed a one touch start device - the high-end interactive Ultra 4 K Interactive Flat panel- with built in windows and android PC, integrated audio, integrated WiFi, built-in SSD storage with all requisite network connectivity. This took care of content delivery by replacing the whiteboard, the projector, desktop etc. Comprehensive Consultancy integrated this with the backend intranet network management and streaming servers along with the data centre SAN storage to provide complete content management with archival retrieval and distribution facilities, thereby creating a very unique solution architecture which is the first of its kind in the country. Prior to the solution deployment by Comprehensive Consultancy, the faculty would use a standard black/whiteboard and sometimes a projector to use a PPT for lecture delivery. The spontaneous content created on the blackboard had to be copied by students before the faculty wiped it clean. The PPT slides could be made available to students

afterwards but only on email or offline basis requests or else it would remain as an island of information only to be used by the specific professor. Mostly not accessible after sometime (except for classrooms which had an interactive whiteboard with a projector and PC, UPS combination which was seldom used as it was cumbersome to switch on and align multiple devices, also it did not have LAN integration). Post deployment, the blackboard writing, the PPT presentation, videos and any other content even contributed right then or earlier by students in the class can all be delivered from a single device at a time with much better visibility and audibility, while it could be easily shared, distributed and reused. One significant benefit to student among others is that they can interactively contribute from their devices and receive all intent digitally thereby focus on learning and not just copying information. Benefit to the management is that they can create a central repository of IP and content which grows over the years and makes it easy to substitute, to multiply or hold extra classes as and when needed.

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CRN Excellence Awards

Shro Systems CATEGORY: DATA CENTRE

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` global software development company headquartered in Pune wanted to digitally transform its huge software development work environment and make it more agile, flexible, highly available and scalable and global VM centric managebility and mobility. They also wanted an improvement in their production workloads and new test and development features. Also they wanted to spread the infrastructure across two location (Pune and Gandhinagar) and still maintain a seamless platform for the workload. Shro Systems' client's initial requirement was 200 VMs with 30TB storage and 1.5 TB memory plus backup solution for the new infrastraucture. They wanted a couple of things out of the project including highly available infrastraucture; do away with costly annual expansion upgrades; eliminate the need for expensive offsite DR; reduce backup and restore window; dynamic T&D environment; and a hyper scalable platform. For this project, Shro Systems recommended and positioned HPE Simplivity380 which is a new age HCI

solution. It eliminates the use of old traditional hardware and enhances the performance and business outcomes. Customer was excited with the hyper Guarantee Shro Systems offered with SimpliVity which gave assurance on offered solution. Shro Systems also deployed an AI tool called Infosight which helped a customer to reduce operational expenses with automated wellness alerts, self-learning capability, service bot based call handling and overall asset manageability. Prior to the deployment of Shro Systems' solutions it took longer infra deployment cycles; the platform was not seamless across locations; the infrastructure was old and traditional with too many dependencies and competency required to manage it. However, post deployment of the solution, it enabled faster VMs deployment, it made workload seamless across multiple locations and enhanced other features. Also, the client got a very high performance benefit with this solution, it achieved a spin-up of 110 VMs in less than 30 minutes and were able to host mutiple flavour of OS virtual

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machines in the same environment. Shro Systems was able to deliver clear business outcomes to the customer using the new innovative technology solution. It is very unique as it was able to position a new technology innovation and prove the business outcomes in a traditional company of around 8000 employees which had very less virtualisation footprint. Not only did it save them money but gave them a better technology and improved their productivity. With Shro Systems' innovative approach of positioning a new tech with doing multiple tech sessions, POC, customer references and risking the deal by positioning a new solution, the company was able to show the customer a lot of business benefits. The customer achieved more time for innovation. It enabled dramatic application performance improvement and also unified management and improved DR. It enabled simplification of their data centre landscape. Shro Systems' solutions' data efficiency was so effective that it gave the client around 30 times more data efficiency in their production systems.


CRN Excellence Awards

C I Infotech CATEGORY: DATA CENTRE

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uminous Power Technologies, part of the Schneider Group with revenue of Rs 3500 crore, is among the leading power and home electrical specialist in India having a vast portfolio. With seven manufacturing units, more than 28 sales offices in India and presence in over 36 countries, the company's 6,000 employees serve more than 60,000 channel partners and millions of customers. The company was aiming at achieving reduction in cost of connectivity, fully secure connection between locations, a solution that brings together SDWAN with WLAN, LAN and security under a single software-defined framework for policy and segmentation; and simplifying IT operations with the help of network. To meet these objectives, CI Infotech undertook a networking project consisting switching at core and edge layer, controller based WiFi with authentication solution and SD WAN branch solutions across 20 locations pan-India. This project is one of the first SD-WAN branch solution deployment for HPE Aruba in India. The complete solution was from HPE Aruba including all

networking devices, authentication licenses, monitoring software for reporting, etc. For this project, the CIO took special approval from parent company as such solution was never deployed in customer setup in last 15 years of existence. Luminous was ready to take risk, as for the company, the prime objective was to simplify IT operations basis software defined framework for policy and segmentation. Luminous was using multiple ISVs at different locations; whereby uptime availability of connectivity was major issue. The company was

Post deployment, the TCO was reduced per month by 90 per cent. It further resulted in simplified IT operations and over all IT service availability and productivity improved approximately 20 per cent

spending approximately `12 lakh per month as CapEx for managing such links. No centralised policy was implemented for security, although it was locally available in bits and pieces. Post deployment, the TCO was reduced per month by 90 per cent. It further resulted in simplified IT operations and over all IT service availability and productivity improved approximately 20 per cent. In addition, the BYOD culture received big boost which resulted in users working with more flexibility and freedom, as the complete security layer was taken care of. SD-WAN branch solution in India is, itself, a new initiative and very few customers have deployed this solution completely. In addition to this, Luminous chose to automate the complete IT process and warehouse inventory management with the help of Wi-Fi solution at warehouse and plants which helped in reducing dependency on manpower and improving overall productivity by increasing number of dispatch per minute and providing the backbone for better inventory management.

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CRN Excellence Awards

Ace Brain Systems & Software CATEGORY: DATA CENTRE

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A ce Brain Systems & Software undertook deployment of servers and allied infrastructure for the Law and Judiciary Department. The Bombay High Court has launched multiple mobile apps like High Court of Bombay Display Board, E-Case Information for lawyers, petitioners as well as common citizens. These apps provide various information such as case status and case number, wise advocate wise, party wise, orders case number wise, coram wise reported judgments and orders. The already existing infrastructure was lacking behind in supporting these apps. The customer wanted a fail-safe and scalable solution for the same. Now the mother application is available, called eCourts. Ace Brain deployed a total of 533 Dell servers at one go in various sites like the data centre in Mumbai and District Courts in two-level architecture to collate information to be updated in apps. Ace Brain proposed sucurity as root of trust technology to the customer which is available with Dell and Intel together in their servers which protects the deployed applications. The customer selected Ace Brain for the project, as it

offered secure solution and data residing on these servers is very critical and confidential. Prior to the deployment, there was lack of infrastructure at customer data centre to take on volumes of two types – data coming from various courts and mobile app hits to the E-Court application. To address this, Ace Brain has deployed servers in the data centre as well as district courts, where information relating case, judgements, evidences, etc., is sent from Taluka or smaller courts to districts. Whereas, districts send the same to the state HQ. Post deployment, the eCourts mobile application, case history and status of nearly all pending cases across 21 high courts and 18,000 district and subordinate courts in India. The digitisation process across courts has also helped reduce a lot of time and paperwork and has helped speed up the judicial process. Transfering files from High Court to Supreme Court tends to be timeconsuming and there may be a chance that some file doesn't reach on time. However, after digitisation, all the data can be transferred digitally through proper channels.

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Court case information such as judicial proceedings/decisions, case registration, cause list, case status, daily orders, and final judgments of all computerised district and subordinate courts of the country are now also available across all Common Service Centers in the country. The rural reach of the CSCs is extensive, envisaging a minimum of one CSC in each Gram Panchayat, thus enabling eCourts services to reach all corners of the country. The collaboration between Department of Justice and Common Service Centers, thus mean that litigants can access easily, and readily case status information available on eCourts database from any CSC. It is interesting to note that the entire law and judiciary in India is based open source and all servers use Red Hat Enterprise and all end-points use Ubuntu 12.05/14.04 and 16.04. The entire setup of all dekstops, laptops, AIO, video conferencing desktops across the country use Ubuntu on CLient and Red Hat on the server side. Dell is the backbone as it offered 'Security Root of Trust' by which the client was assured of security for the deployed hardware.


CRN Excellence Awards

Infotech Computers & Communications CATEGORY: DATA CENTRE

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he project by Infotech Computers and Communications was undertaken for a Municipal Corporation in Haryana, which included handling over 1,500 visitors. The customer faced a challenge of unmanaged desktops, large amount of duplication, along with absence of security, networking, Wi-Fi and firewall. In order to help the municipal corporation eliminate these challenges, Infotech provided data centre in a rack-optimised solution. The company also deployed managed networking solution with networking audit. Furthermore, UTM firewall and WiFi was created for the staff and visitors with OTP. Two leased lines with redundancy were also deployed with zero down-time and optimised solution. Infotech deployed Managed Layer 3 Core Switch and Layer 2 at the

distribution level. Automation further assured zero down-time. Latest firewall was also deployed, considering the current threat landscape. Backup DR was installed,

Prior to the project implementation, around 150-200 visitors were being addressed. After implementation the municipal corporation is able to resolve issues of more than 1,000 visistors in a day. Other key benefits include elimination of duplication and daily backup

in addition to SNMP in UPS to monitor backup levels and messaging to IT officers. Prior to the project implementation, around 150-200 visitors were being addressed. Whereas, post-implementation the municipal corporation is able to resolve issues of more than 1,000 visistors in a day. Some of the other key benefits include elimination of duplication, daily backup and two offices are now connected with PTP. This is also the first largest data centre with managed networking with redundancy solution in the Muncipal Corporation in Haryana. For the entire project, products and solutions of major vendors were used, including Lenovo, HP, Cisco, D-Link, Sophos and Microsoft. The project has also been recognised and awarded by Intel.

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CRN Excellence Awards

Ensonic Computech CATEGORY: DATA CENTRE

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he education sector is among the key focus areas of the government's Digital India initiative. This is being reflected in the various strides towards making education available for all, with the use of newage technologies. Under the project Sarva Shiksha Abhiyan for the Pakur District Collectorate, Ensonic Computech connected districts with remote districts and village schools; and facilitated teachers to conduct classes through online teaching platform. For this Ensonic Computech did installation of hardware and software at all schools and connected them through cloud for teaching. The objective of the Sarva Shiksha Abhiyan is to make education available for all, with best of teachers, through virtual reality. Ensonic Computech developed one console centre in district office, wherein teachers can teach and their lectures can be broadcasted to 59 government schools across Pakur District. One of the biggest challenges faced by government schools is the lack of skilled teachers and subject specialists. To resolve this, Ensonic Computech adopted a hub-and-spoke

model. If a skilled teacher is in a remote village, he can conduct sessions and others can join through the live streaming. With this project, the government bandwidth is judiciously used; the project is a winwin for school, teachers ,vendors and the government. The biggest obstacle in deployment of the project was the mindset of people, preventing them to adopt new teaching methods such as interactive boards, recording and broadcasting,

The solution used in this project include, Ekin, which is Ensonic's brand. Developed in India, Ekin is registred and trademarked with Ensonic's own IP. Under this, the company specialises in solutions which are related to digital, smart and virtual classrooms

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etc. However, after one pilot with Sarva Shiksha Abhiyan, Ensonic is now confident to take this project to all districts. Post-deployment, the biggest beneficiaries would be the children who can now get exposure to skilled teachers. Second set of beneficiaries would be the teachers who can get recognition in more than one school. Besides, government objectives are also fulfilled. The solution used in this project include, Ekin, which is Ensonic's brand. Developed in India, Ekin is registred and trademarked with Ensonic's own IP. Under this, the company specialises in solutions which are related to digital, smart and virtual classrooms. Keeping in mind the vision of current India and being a startup, Ensonic would like to reach to all villages with its hardware and software solutions for digital classrooms. There are two-fold benefits of this project – financial and philanthropic. The financial benefit has been approximately 25 per cent in savings. This is considered a first-of-its-kind virtual classroom project in India, wherein education reaches your doorstep.


CRN Excellence Awards

Aman Technologies CATEGORY: DATA CENTRE

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man Technologies is a well established mid sized system integrator in Jammu. It has built its specialisation across security, networking, WIPS, virtualisation, intelligent surveillance, data centre, artificial intelligence, storage, ERP and unified communications. Moreover, Aman Technologies has got a strong customer base in the government, education and defense sectors. Recently, this system integrator deployed Arista's wireless intrusion prevention system (WIPS), a AI based WiFi setup in the new IIT campus at Jammu. The solution has not only enabled an optimal WiFi setup for the institute but has also made it possible for the prestigious institution to initiate major research projects on this setup. This solution was designed and implemented to solve multiple issues like location based policy management; automatic detection, blocking and locating of threats; detection of interference and RF jamming; smart forensics; inbuilt artificial intelligence. This infrastructure is a state-of-theart setup with best of coverage, functionalities and signal

optimisation. The solution enables accurate classification of devices and threats, reliable prevention of all WiFi threats, precise location tracking of WiFi users, auto detection and control of smart devices, location based policy manager, compliance reporting. The system also quarantines APs if connected to enterprise network and prevents unwanted WiFi connections to / from WiFi clients. The AP configuration and controller manageability has enabled negligible overlapping resulting into an environment with minimal interference and maximum efficiency. In addition to 2.5GHz and 5GHz radio all the devices have a dual band scanning radio. The system is enabled with artificial intelligence and thus classification and prevention built on behaviour improves accuracy and speed of response. All this has resulted in a great experience for the students and staff at IIT. There is now a plan to use this infrastructure for carrying out the research projects for students which will focus on numerous aspects such as WiFi, WIPS, cognitive behaviour, artificial intelligence and the likes. The SI used an altogether new use

of WIPS to resolve the connectivity issues at IIT in a vulnerable state like J&K. Through this system, it was able to cater to the customer’s requirements, even reducing the security dependence on other IT devices. This setup has tremendously improved the WiFi related concerns in the campus. Pre-deployment everything ranging from connectivity concerns to security and policy were not being able to handle. This resulted in major concerns for the administration and the staff. This setup has not only provided signal optimisation and security, but has even automated the connectivity issues. Policies are now modified on the go very easily depending on the need. Deployment in new areas is just sort of plug and play now. Complete campus is now working on this WiFi setup and it hardly requires any major personnel intervention. The success of this project has already seen additions of new customers. According to Aman Technologies there are double digit clients with whom the SI is working for designing of such wireless solutions.

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CRN Excellence Awards

Netspider Infotech India CATEGORY: DOCUMENT MANAGEMENT

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um bai based document management specialist, Netspider Infotech India Ltd (NIIL), has executed largescale scanning and digitisation projects, so far it has completed 180 projects successfully with almost all government departments. Lately, it has bagged scanning digitisation and implementation of hosted document management system for the revenue department, GNCTD. Apart from huge volumes, the DIMS (Document Imaging & Management Solutions) project needed a specialised solution provider to physically handle, restore, record management, scan the records across multiple locations on a single unified software platform. This massive onsite project was fully deployed by Netspider. While carrying out the project, one of the major challenges before Netspider was digitising old, brittle and torn documents so that it becomes readable before beginning to scan. Hence, it scanned all images and hosted on the Document Management System. Furthermore, it set up an assembly line format of working with one set of operators

executing a certain set of task, starting right from receiving the documents from the department to inspecting and indexing the same, the documents than move to the team that does the unbinding and repair work. Also, once the papers are repaired to the position that they can be scanned, then they are given in organised chronological batches to the scanning teams. Later, it was scanned by the expertly trained scanning personnel on state-of-the-art, technologically advanced high speed scanners capable of scanning fragile and brittle documents without causing any damage to the papers and giving an output of accurately and high definition scanned images. After scanning, the documents needed to be indexed attaching metadata tags in English for easy retrieval. Being a job-oriented project of document handling and scanning activities, keeping the cost of manpower low was key. The implementation of DMS portal was successfully integrated with the department's active directory, with the complete support from the department in provisioning all required data. Exhaustive

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customisation was done to create custom tags, in English and Hindi. Ensuring each document was digitised and stored for easy retrieval and reconciling physical with electronic documents it created the concept of pre-filled inventorisation forms, a methodology of recording tags and metadata for search and retrieval of the documents within DMS. Till date the usage of inventorisation forms does not exist in any of out competitor companies. The complete solution automated the thousand of records of revenue department that preserved the damaged, brittle, fragile and torn records. Now, as part of the project, thousands of records are available online with ease of access of documents, eliminating complete process of searching through numerous unorganised record rooms. For Netspider, it was a step forward in digitising a government department and moving towards the Digital India movement. The project helped NIIL gain a stronger foothold with this sector. It was a holistic project covering every aspect of DIMS from inventorisation to ERDMS.


CRN Excellence Awards

Blazeclan Technologies CATEGORY: BIG DATA / ANALYTICS

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ounded in 2010, Blazeclan operates as Premier AWS Consulting partner, with added presence in France, Belgium, US, Canada, Australia and New Zealand, alongside Gold partner status across Microsoft Azure. Pune-based Blazeclan Technologies is one of the fastest growing cloud partner of Amazon Web Services (AWS) has been showing its mettle in insurance sector. Today, it has a dedicated team of over 400 cloud experts, and serves more than 200 companies including Aditya Birla Finance, Bajaj Finserv Direct, Dominos, Bajaj Housing Finance, Viacom18, Fraser and Neave, Bombay Stock exchange, among others. In last four years it has witnessed growth of more than 50 per cent (CAGR) and is confident of sustaining the growth rate in the current financial year as well. With almost a decade of public cloud experience, Blazeclan has built strong in-market capabilities across such platforms, backed up by a managed services practice. Among its large projects, it partnered with one of India's leading life insurance companies for creating a state of the art system that would

gamify their entire sales incentivisation process. Blazeclan designed and developed a completely serverless stack of services on AWS cloud. The backend of the application was driven through multi-layered complex data transformations of Front Line Sales (FLS) information which was captured through various existing/external systems and processed through a stack of algorithms to provide data-driven predictive analysis. Blazeclan, based on its excellence in cloud services built a Data Pipeline that would help provide personalised incentive plans for every FLS, based on their previous selling history /policies sold. The customer was looking to build a gamified sales incentive engine to provide the personalised incentive packages to its sales team based on the type of the products each sales agent could sell, and his sales pattern and also including sales pattern of similar agents in similar geographies. The customer wanted to create a machine learning component to guide the sales agents during the sales

process. The objective was to increase sales through a gamified sales incentive process and guiding the sales team through machine learning. After analysing the requirement, Blazeclan team developed a six layer data pipeline covering AWS services such as Amazon S3, DynamoDB, AWS CloudWatch, Amazon Simple Queue Service (SQS), DMS, AWS Lambda, AWS Step function, Amazon Athena and Gitlab. The deployment of the solution has witnessed increased sales performance and accelerated business growth with the winning sales insights. The real-time update of the data and deep dive into predictive analytics enabled the company to perform faster incentive calculations which also boosted the morale of the salespeople. Blazeclan's expertise in AWS, and big data and analytics services on cloud allowed to leverage AWS services and create a highly robust six layered data pipeline that would capture the real-time data flow of field sales and provide predictive analytics on that data.

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CRN Excellence Awards

Som Imaging Informatics CATEGORY: INTERNET OF THINGS

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veryone who has ever been frustrated driving around urban areas in search of parking has wished for a solution that could quickly lead them to that elusive spot. This concern attracted strategic investments from dedicated industry sectors to boost parking revenues through technology-enabled solutions. The parking industry is being revolutionised by new technologies that enable cities to reduce traffic congestion and carbon emission. The Internet of Things (IoT) permeates with the world of parking to streamline processes that deliver intelligent parking solutions, which extend and manage parking inventories. In this context, IoT uses embedded wireless sensor networks to connect physical parking space infrastructures with information and communication technologies, where cloud-based smart management services are provided. This interconnectivity shift is also driving social-economical changes, where data unleashed from physical infrastructures is leading to productivity gains through new applications and new business models.

A tier II city of Jharkhand wanted to implement a Smart Parking and Driver Assist System (SPDAS) which will help its users, by assisting them with their parking of vehicles. Thus, Som Imaging Informatics built the system will automatically provide all the details in the parking areas on the basis of processing all the sensors data. It is designed to be running on a low-budget platform and in the meantime, allowing its developers to eventually work-on and expand their controls over a variety of other inter-connected electronic devices and parking data analytics. The major solution components used were: Sensors, micro-controller and signal processing, IoT subsystem, storage capacity, communication resources, mobile application with Smart Parking Assist System. The project threw some serious challenges, the most-tough one being, there will not be any human or boombarrier at the entry and exit gate. It means there will be free movement of cows, human beings, motorcycles within the parking lot and the system has to discriminate them from motor vehicles. However, the solution with which Som Imaging Informatics came

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up with to tackle the issue is unique. The most innovative part of the solution lies here. Instead of one IR beam, it used dual IR sensing at gates and developed complex algorithm of beam interruption pattern to discriminate other moving objects from cars. Also, the beam interruption vector gives the direction of the car’s movement. So when the city authorities wanted to make smaller parking lots with only one gate, it had no issues with the same. That also made it budget friendly. Thus, there are numerous benefits experienced after the system was installed. The solution now accurately predicts and senses/spots vehicle occupancy in real-time; guides drivers to available parking; optimises parking space usage; simplifies the parking experience adding value for parking stakeholders; helps traffic in the city flow more freely; enables intelligent decision making using data, including real time and historical analytics reports; ensures better and real time monitoring and managing of available parking space, resulting in significant revenue generation; and provides tools to optimise workforce management.


CRN Excellence Awards

Compton Computers CATEGORY: INTERNET OF THINGS

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he project was basically to connect ATMs of various banks with a central monitoring centre for managing and monitoring of ATMs. The challenges faced by ATMs are extreme and severe incidences of theft and human life threats are reported on a daily basis. Also, uncontrolled and unwanted expenses hit the bottom line of banks and ATM operators. Guards are becoming an extremely expensive proposition to manage ATMs plus add to additional overhead expenses. Now the goals to be achieved are that firstly in case of any incidence occurring at ATM, immediate help should be made available before a theft takes place or any threat to human life occurs. Secondly, in case of any incidence alarms could be raised, sirens could be buzzed, automatic call to local police station should go, two way communication can happen with the intruders and everything should be recorded for forensic purpose. And thirdly, all appliances in the ATM should be controlled by automatic sensors so that they can be turned off and on whenever needed. Generally guards would sleep inside

ATM with the AC on for the whole night, signboards are on during day time as guards forget to switch off signboards during the daytime. Thus Compton Computers created a panel with it's own processor and processing capabilities (through Raspberry Pie, in which Compton Computers load its machine language software) and made provision to connect to various appliances in the ATM ( like AC, lights, electric meters, signboards, CCTV, access controls etc) through sensors. These sensors are then connected to this panel through wires and appliances are connected to sensors. Desired control and data inputs are gathered through sensors and processed in the panel. The collated information is sent to central control room through routers. At the control room, Compton Computers has elaborate software to accept data and give control to operators (like to switch off/ on lights, signboards, check electric meters etc). With this now, the operator can check live feed of the ATM through CCTV, engage in a two way communication with intruders, buzz

sirens and hooters, etc. Compton Computers control room software lets the operators to take complete control of the ATM, manage and monitor it, make past footage available in case of any event, build analytical reports on which ATM is getting maximum theft attacks, which ATM is most efficient, kind of incidents that occur, reaction and resolution time of each alerts, etc. Today banks like, HDFC, SBI, LVB, ICICI, IDBI, PNB are using Compton Computers' solution. In all, the solution is deployed in over 15000 ATMs. Compton Computers' have capability to build, manage and operate, so this gives its clients an option to fully outsource the solution to them and need not worry on operating the solution, since it involves deep day to day live monitoring and management. Compton Computers has a pan India operations for this solution so the company can service any remote location, which may not be easily possible. The solution offers precise and accurate information, which is the main requirement and it's very unique to the solution.

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CRN Excellence Awards

Modi Infosol CATEGORY: IP CREATION

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elhi based Modi Infosol recently diversified into Internet of Things related projects. Recently it helped the customer who wanted timely and fast processing of industrial garments with accuracy in usage of clothes. The core pain points of the customer was to have transparency system in washing and have a monitoring on number of washes, description usage, prevention of theft and monitoring of product, etc. Undersytanding the customer need, Modi Infosol deployed RAIN RFID solutions-Impinj. The platform, comprising both hardware and software, uses RAIN RFID to wirelessly connect everyday items to the internet, delivering digital life to the physical world. The solution helped the company to increase sales, improve efficiencies, and deliver compelling experiences. The solution helped in

addressing technique of lifecycle, number of wash, defective and okay material and number of reuse pending, number of battery bases passive products. The Impinj platform allows companies to receive invaluable insight on ways to improve their business standards, drive sales, enhance the consumer experience, and increase efficiency by manufacturing products that provide real-time information about objects and people.

The solution helped the company to increase sales, improve efficiencies, and deliver compelling experiences

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Moving forward, Modi Infosol has planned to enter into IoT project and is looking to increase the portfolio and give solutions to varied customers. The key benefit of deployed solution, which is unique in industrial garment sector covered description, transparency, no dispute with customers, productivity calculation, and prevention of theft monitoring. The innovative SMARTRAC Midas FlagTag, powered by an Impinj Monza R6 endpoint IC, is a technically sophisticated yet simplified paper tag that enables easy, cost-effective tracking of material, reduce incidents of lost, stolen, or misplaced assets with RAIN RFID. A RAIN solution with the SMARTRAC Midas FlagTag delivers continuous real-time visibility of materials, tools, and other assets as they move through manufacturing processes.


CRN Excellence Awards

Atlanta Systems CATEGORY: IP CREATION

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ith the evolution of e-commerce, the need for efficient logistics movement has increased drastically and with that, the cases of theft of goods from logistics carrying vehicles has increased manifold. Responding to need of time Atlanta Systems came up with innovative and revolutionary safety solution Tracalock which is an amalgamation of electronics and mechanical systems with an imaginative and market-ready approach to ensure the all-round safety for logistics forwarding industry. Traca-lock is a complete and one point solution to ensure safety and security logistic movement on roadways keeping the elegance of creativity and art close to Atlanta Systems' solution. Traca-lock is a compact but robust electromechanical lock which fits perfectly on the inside of the closed logistic container and provides complete invisibility from outside and and also provides first level of protection. A unique and time-iterated electronic signal command from the server is given to Traca-lock over the air which provide encrypted safety which create second level safety. Traca-lock working and

communication to server push it to next level of safety. It is extremely complicated to crack the Traca-lock safety but very easy to operate and ensure safety of contents inside closed container. The well placed tamper sensors, force impact sensor and auto lock down feature help escalate the solution to robust safety and third level safety. With Atlanta Systems' own manufacturing unit and in-house skilled R&D, firmware, software Tram Atlanta Systems brought a unique solution to the reality by creating a perfect amalgamation of need of market, existing electro-mechanical solution and picture-perfect software. The ease of application and use led

The solution extensively uses IoT platform to connect with server and BLE. It uses GPS location as one of authentication mode to initiate the unlocking process

to multiple e-commerce giants to use Atlanta Systems' offering and reduce their theft related losses to nearly 95 per cent. Keeping the market application approach Atlanta Systems equipped the Traca-lock with bluetooth communication capability to ensure that lock can be operated even in the remote place of earth. Prior to the deployment of the solution 75 per cent of attempted thefts were successful on highways leading to major losses to e-commerce market. However, post deployment, theft attempts were on a steep rise but theft success rate dropped to mere 13.35 per cent. Atlanta Systems claims it will create a global impression with this project. Also it estimates to float over1,00,000 solutions in the market making its presence more firm and ensuring safety to logistics industry in a more concrete state. The solution extensively uses IoT platform to connect with server and BLE. It uses GPS location as one of authentication mode to initiate the unlocking process. The lock cannot be opened even with the valid physcial key until OTP is shared to lock internally by server or Bluetooth command.

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CRN Excellence Awards

Percept Solutions CATEGORY: IP CREATION

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ercept Solutions has been offering smart factory solutions and operational consulting to some of the largest global manufacturing companies. It has helped more than 150 clients throughout 30 different countries. This Mumbai based specialised in IoT company has helped its client organisations in meeting their strategic and business objectives in a short period of time. In a recent project, the partner deployed IoT based sensors to help predict downtime for critical machines in the manufacturing setup for its customer, among many locations throughout their plant on motors gearboxs, compressors and pumps. One of the locations, the solution was deployed on the cooling tower fan motor, in a speciality chemicals plant, as it is critical to the operations of the plant. The solution not only saved lives but also reduced major downtime and huge monitory loss by alerting its customers at 4 am that the motor foundation had got loose and could have led to a major incident in a highly hazardous environment. The pro-active approach made the client maintenance team aware, and could take an immediate action of a planned

downtime to fix the foundation problems. These are one of a kind sensors developed in India, which monitor machines for their stress parameters such as vibrations, temperature, and sound, builds a trend analysis on the edge, also it converts vibrations into frequency to know the band it falls in and highlights the data in FFT- Fast Fourier Transform, which can also help predict what is wrong with the machine such as misalignment, unbalance, bearing friction, etc. It collects data, passes it through the patented vibrations analysis system, shows it online on a cloud-hosted platform, and alerts if it finds something unusual in the machines via SMS and email. So they can take immediate action. The typical challenge in most manufacturing setups are, knowing where and when to look if failure is probable, and 70 per cent of the failures can be avoided, however, this requires a high level of skill, experience, understanding, and persistence to be able to do that. While most sensors are offline, and dependant on human skills and discipline, this solution uses multiple

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sensors for vibration on trial axel, temperature and sound to gather the data it communicates on WiFi and uploads on a cloud setup. Also, the user can access the data at any time with historical view on dashboard from his laptop or mobile phone. The solution helped its customers to do away from manual monitoring to all times live and monitoring the conditions of these critical machines for any abnormal behaviour, the client monitors the health of its critical machines from one dashboard. Also the solution can immediately alert the respective stakeholders before any major change takes place in the machines. The success of this project is purely dedicated to the highly professional team of Percept Solutions. The time frame in which the project is completed is itself one of the achievements of this project. The entire process, from delivery, set up, to final handover, took only two days, as more time was spent in planning each step and visualising the value creation for the client, well in advance. There was no loss of work hours for the company to implement this project successfully.


CRN Excellence Awards

Hipla Technologies CATEGORY: IP CREATION

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uture Netwings Solution’s IoT platform Hipla touches some obvious, but unaddressed pain points existing in current workplaces, retail, hospitals, schools, shopping malls, exhibitions to name a few. Hipla can integrate all the above on a single platform and provide automated, cost effective outcome and optimised time, with the help of IoT devices and seamless computer/network hardware. Hipla, the comprehensive smart office solution, introduces unique features for any corporate across industries through its varied applications and advantages to function seamlessly, both internally and with external clients. Some of these functions contain visitor management system, meeting room and pantry management, asset tracking and people tracking, way finding, hot-desking, parking management, among many others. Hipla Technologies conducts constant research and development of unique solutions and are way different too. The company has invented and developed instant solutions to cater to all domains of the industries existing globally.

Post deployement of a visitor management system in any workplace, there has been eradication of paper work completely. It records every visitor detail with face recognition and QR code, and alert based entry and meetings by both the visitor and the employee, and also employee to employee, internally. It stitches the functions of visitor management, meeting room

Hipla, the comprehensive smart office solution, introduces unique features for any corporate across industries through its varied applications and advantages to function seamlessly, both internally and with external clients. Hipla Technologies conducts constant research and development of unique solutions and are way different too

allocation and functions, auto energy functions inside a meeting room, ordering of items from the pantry, vehicle parking management, seamless entry and exit of the visitor with all data recorded. The product, majorly the software, has been developed in-house. The hardware consists of tablets and smartphone devices. The transformation from any manual process to an automated one, developed and deployed by Hipla, instantly optimises cost, time and processes while creating a paperless and easy environment to function for a lifetime of any entity, big, medium or small. There is also a major benefit of accuracy of data. Additionally, there is a major security re-established analytics to help any entity to restructure, revive, reorganise its internal processes, for which Hipla is the easiest answer today. Hipla is the only player in the IoT space today which can stitch together multiple functions of operations within any entity, irrespective of its size, with way finding and process reorientation features along with detailed analytics and data sharing capabilities.

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CRN Excellence Awards

Medley India Infosolution CATEGORY: IP CREATION

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elhi based Medley India Infosolution helped the Indian Railways build a crew management software system including biometric devices, Alcohol Testing Kiosk and Thin Client Devices for over 100,000 employees of Indian Railways via over 1200 kiosks. This centralised solution was developed jointly by CRIS and Medley India/VXL for providing information about these crew persons at all times and thus facilitates the booking of crew on freight trains, passenger carrying trains as well as short movements within terminals and yards. The software solution automates their day-to-day business functions by providing information of their status, rostering their duty allocations, providing information on the availability of crew at their home station and assigning crew to the trains. Moreover, the biometric authentication of each worker before and after their shift, and testing them for the consumption of alcohol had helped the Indian Railways manage the activities of the workforce, comprising of drivers and guards for the running of trains and

their safety. Traditionally, the Indian Railways has been developing IT solutions on client server technology; however, CMS was developed as a web-based system on J2EE and struts framework. The idea was to develop a near zero footprint solution so as to eliminate the nuance of a client required at each and every desktop/access point. The architecture adopted using Object Oriented Analysis and Design offered by Rational made the application OS and database independent and at the same time highly scalable, flexible, reliable and compliant with industry Open Standard specifications in lieu of the critical nature of the solution. The server architecture is designed to ensure a high-level of security to access different functional components. The system design is end-to-end UNIX and Linux thereby immunising the systems against malicious threats. The solution has with immense power to control the client locations from central location by way of maintenance tasks, time synchronisation, patch updates and

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variety of user access requirements thus speeding up the service request handling from a remote location. Service requests can be lodged into the CMS system and are automated through SMS call lodging and reminder mechanisms. At the client side the users are authenticated via a biometric device (thumb impression reader) for logging onto the applications via a kiosk which ensures an audit trail and logging of activities for transparency and accountability. The project has been a game changer for improving efficiency by over 30 per cent for Indian Railways for their over 300+ lobbies (location where Railways crew are booked). It is a clear example as to how technology is utilized for a huge Infrastructure like Indian Railways for a society at large. Also, it has been rated as one of the most successful projects for Indian Railways. The system has been successfully deployed over 80 per cent of the locations across India in less than 18 months since its conception. There has been a remarkable increase in employee satisfaction.


CRN Excellence Awards

ACPL Systems CATEGORY: IP CREATION

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elhi based ACPL Systems has further strengthens its foothold in the information security space. The two decade old technology company recently developed Autonomous Cyber Defence PlatformAttackFence to help organisations to reduce their security incident mean time to resolve (MTTR) from days to minutes by adding orchestration, automation, investigation, response and remediation layer to their existing cyber security infrastructure, with ground breaking log signalling technology. AttackFence increases the efficacy of SOC and incident management teams with effective incident management and threat hunting by automatically investigating the incident, collecting all the validated facts, creating and enforcing containment response and initiating the threat remediation procedures. It harnessed the capability of SOAR and Advance Detection and Response in Attackfence to address objective and goals from cyber security standpoint. The network sensor and analysis engine together helps to predict and investigate attackers' behaviour patterns,

enabling to detect and stop neverseen-before attacks. SOC automation using AttackFence log signalling engine ensures logs are available during the investigation. It enriches the events and alerts to eliminate the noise, prefetch the threat intelligence at machine speed. It creates an evidence to support decision-making and prioritises the most critical events for L3 Analyst case manager, which is an integral part of the solution and helps the customers to lower the overall MTTR by following the Change Management processes. The platform helps SOC teams face multiple challenges to identify, protect, detect, remediate and recover from cyber incidents. Security analysts are getting drained with alerts day in day out. They have to perform time-consuming tasks like removing false positives, performing repetitive responses, and keeping up with alerts from different security tools. They find it difficult to coordinate with multiple security products deployed in the most effective way. Also, the enablement of junior or new analysts remain a challenge. SOC Managers face tough

time in quantifying the RoI that security tools bring to their SOC. They constantly face SLA pressures along with struggle to reduce MTTR. Finally, the issue of the skills gap always remain; any senior analyst leaving the organisation can result in a fatal loss of expertise and a step back for the SOC. This platform enables the security teams to investigate possible malicious activities faster pace to minimise the response time. It performs investigative security actions from the Mission Control interface without losing context of the investigation. AttackFence response is not just limited to containment of host but also remediate it. DASHBOARD AttackFence provides unified window of analysed, benign and remediated data by orchestrating automation, investigation, containment and remediation capabilities that allow analysts to offload repetitive tasks and focus their attention on making the most mission-critical decisions. Organisations are able to improve security and better manage. risk by integrating teams, processes and tools together.

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CRN Excellence Awards

Priyam Infosystems CATEGORY: IP CREATION

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s growing businesses required more automation and connected environment within the business processes and various business scenarios, it requires seamless and up-to-the-minute business information across the organisation between different systems, departments, locations, and third-party software. To address all these typical business scenarios, Priyam Infosystems’ solution which is smartly designed to help businesses to automate and run their complex business processes like accounting, inventory, outstanding tracking, profitability, statuary and Tax liabilities, etc., in a robust and reliable manner. In a complex business scenario where information and data are not integrated and the data source is not the same in terms of systems as well as users/location, the need was for a unique platform where data and information can be managed in a manner that gives a complete insight to the management. Having unmanaged data from multiple sources can be the biggest obstacle for users and management. Priyam Infosystems as a trusted

business solutions consultant developed Smart Dynamic Integration Solution to address mainly the most fast-growing industries in the present time - e-commerce and automobile dealerships and end to end integration with third party solutions to Tally. The e-commerce industry today is growing at a rapid pace in India but at the same time it is the most unorganised sector in terms of accounting and other day to day challenges like- payment tracking, return management, expenses tracking, commission and claim settlement, etc. Priyam Infosystems’ solution provides end-to-end integration from various e-commerce portal to Tally ERP software to manage and run e-commerce business at a most commendable position while addressing all these challenges. When it comes to the Automobile dealerships, they are bound to use ERP/DMS software of principle companies in order to manage the sales, purchase, services, warranty and spares parts, etc., for principal company and vendors. Additionally, they need to record and maintain duplicate entries in Tally to manage inventory, financial accounting, and

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statuary, etc. Smart Dynamic Integration Solution reduces hassles involved in manual and duplicate data entry from DMS/ERP to Tally application. After GST implementation, typically business structures have changed significantly. As Priyam Infosystems focus is to help SME businesses in automation, its solution offerings is designed to automate and integrate a system to implement a simplified and sophisticated architecture for accounting, inventory and statutory. The company’s solution helps e-commerce sellers and automobile dealers to integrate any third-party software like web portals, e-commerce seller portals, API integration, etc. Priyam Infosystems has developed a robust and a complete dynamic software that built on a unique Tally technology that comes with simple and user friendly interface with dynamic approach that gives freedom to modify and create source data as they required from third-party software, while maintaining all principles of accounting domain from entry-level to report creation and final accounts with statutory and tax liabilities.


CRN Excellence Awards

Icons Infocom CATEGORY: ARTIFICIAL INTELLIGENCE

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cons Infocom undertook the implementation of Dragon Medical Speech Recognition with Philips digital workflow solution for one of the leading hospitals in India. The client faced several challenges and was looking to eliminate them. Some of the major problems included lack of qualified medical stenos, high dependency on stenos even in critical case for report generation and high turnaround time. It is also important to note that, since doctors are not stenos and a lot of time was being wasted in creating reports. In order to address these problems, Icons Infocom implemented Dragon Medical Practice with customised SpIcons Solution, along Philips Digital workflow solution. With this implementation, instead of doctors typing or dictating reports to stenos, they can directly dictate in Dragon Medical which converts spoken words to text. Icons Infocom started with a small pilot of 10 users and within a month of implementation, the results were

evident. TAT was reduced by half and dependency on stenos was minimised. Dragon, combined with Philips Digital Workflow solution, eased issues not just of doctors and clinicians, but also of RMOs. Another challenge, prior to the deployment, was of medical typo errors by non medical-stenos. Whereas, post the deployment, since the report are spoken by doctors and

The project has further helped the hospital give better and quick treatment on critical cases, resulting in low mortality. There has also been enhanced patient care by empowering the clinicians to give quality care to patients

transcription happens live, there errors; and if any, they can be instantly corrected. All overall reports have been now more elaborate as doctors did not have to type. Reports' TAT was reduced by 1/3rd. For instance, previously one report took 10 minutes to type, correct and approve; now the same is achieved within three minutes. Detailed reporting also means more revenue generation and and precise medical treatment. The project has further helped the hospital give better and quick treatment on critical cases, resulting in low mortality. There has also been enhanced patient care by empowering the clinicians to give quality care to patients. The major solutions and products used in this project include: Dragon Medical Practice Edition; SpIcons Customised Indian Medical Solution; Philips SpeechMike; Philips DMP 6000, Pocket Memo; and Philips Prodictate solution.

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CRN Excellence Awards

Ameya InfraTech CATEGORY: ARTIFICIAL INTELLIGENCE

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company wanted automated attendance solution. The company has 6,280 employees from 157 branches in 22 cities. This count will soon increase to 23,800 employees from 595 branches in 85 cities. The company sensed a lot of misuse happening in the physical presence and the number of hours worked by the employees. Each man hour was precious as the company is into time bound client service and every man hour had commercial impact as the number of employees was high in volume. More importantly it was difficult to manage the working hours of the employees from various branches and cities pan-India. Ameya InfraTech, thus, designed a solution to address this challenge very effectively, in an innovative way. It deployed IP surveillance cameras both at entry and exit points of the branch and the AI software was deployed at each location. Now, the solution recognises the face of each employee and records the first login, the last log out and the log in time between movements in the office for the entire day. This solution precisely gives the number of actual working hours of each employee

across branches. This is a rare combination of IP surveillance and artificial intelligence built on it with the usage of cloud technology. Ameya InfraTech used facial recognition to the next level with its algorithms built around. Pre-deployment scenario: The client was using biometric device to track the movement of the employees and found a major flaw in biometric device system. Employees were not punching during the day's movement, except for the first and last movement. The staff sneaked out of office without informing, engaged in other activities, come back to office and go late from the office which would finally show more number of working hours, which is not true. Post-deployment scenario: Once the solution was implemented, every movement of each employee is being captured and dashboards are created. As it is an automated movement system, the employees cannot fake their presence any longer. The dashboards have been provided for each employee with their photos, employee details, daily/weekly/monthly working hours,

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hours spent outside office, etc. The state of the art dashboards have been provided both in tabular and graphical format. The investment and technology made for Automated Attendance Solution can be upgraded with minimal software addition for eventuality notifications, unusual activities notifications, differentiate the employees from visitors, contractors and vendors, heat map of people, internal journey of employee movement, notifications on nonusage of uniform, shoes, gloves, caps, etc in the production environment. Thus the solution is futuristic and scalable and it is an out-of-the-box usage of AI with surveillance. The solution has provided 97 per cent accuracy. IP, vandal-proof cameras with verifocal lense for central management, camera protection and close coverage were used. The face recognition algorithms were developed by Ameya InfraTech. It also provides APIs to connect the data for their salary calculations. It used Edge devices with GPU for thin file transfer between branches to head office. Thus, Ameya InfraTech made IT simplified to the customer.


CRN Excellence Awards

e-Zest Solutions CATEGORY: ARTIFICIAL INTELLIGENCE

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ne of e-Zest Solutions' client is among the leaders in the Claims Adjudication business, having an experience of more than two decades in the business. The client's goal was to improve their position in the market, gain an edge over competition and enhance security of business sensitive information. Given this initiative, e-Zest Solutions was approached to drive digital transformation by helping them overcome consistent business challenges faced in on-boarding new customers from other platforms, as well as provide claims rules alignment, workflow automation and on-demand data extraction for reporting. The proposed solution was to address efficient execution of the Claim Adjudication process, including: Seamless on-boarding of new customers from one platform to another, irrespective of varied rules on the platforms; detection of defects and anomalies in the claims; identification of mismatches between platforms rules as well as their alignment. The approach to solve the problem described above, especially with such a massive dataset, required comprehensive use of all the

capabilities of data engineering. Records from one adjudication platform had to be compared with those of another platform, wherein big data was leveraged to process millions of records daily and yield the results of mismatched records. The data of mismatched records was further utilised using data science to detect various anomalies, defects and exceptions that are violating the claims reimbursement rules across the two adjudication platforms. The data in numbers, tables and logs was not only massive, but also difficult to analyse and gain insights from. To tackle this, e-Zest Solutions' Tableau data visualization experts developed a variety of dashboards showing different graphs of clustering groups, from Bubble, Pie to the more conventional but intuitive ColumnStack, among other useful graphs. This enabled the client to gain crucial business insights and make useful decisions to prevent any potential claims errors. e-Zest Solutions' chief focus has always been to drive innovation, especially through automation and transformation of existing processes using advanced technologies. With

this very aim in mind, e-Zest Solutions brought in innovation for the client by leveraging the following in its solution: Defect prediction and clustering: This involves grouping of similar cases of claims and then assigning them to make informed and accurate underwriting decisions. The algorithm predicts the defect before it occurs and raises an alarm for underwriters to investigate a case. Decision tree: All the historical data contained in legacy files of claims certification was used to create a decision tree, which helped in avoiding incorrect decisions and accurate validation of claims. Anomaly detection: The machine learning algorithm helped detect anomalies. Post the deployment of the solution, the use of AI has helped create a leaner QA process, with 60 per cent cost reduction and improved accuracy. Due to automation of a number of manual tasks, not only has the testing and QA team's size been reduced, but has resulted in improved effectiveness and accuracy too. The automation, as well as anomaly detection and prediction, has helped reduce risk of redundancies, duplication and errors.

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CRN Excellence Awards

SAVIC Technologies CATEGORY: ENTERPRISE APPLICATIONS

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verest Masala is India’s largest selling spice brand, with a turnover of ` 2000 crore and one of the longest and strongest supply chains to manage all across India and over 58 countries across the world. The sheer size of operations demand a robust IT platform to support mammoth information that is generated, to be authenticated, audited, filtered, context sensitised for business decisions on the fly. That’s where a need for digital platform aroused. SAP S/4HANA version 1709 was implemented, considering the modules like financial accounting (FI), controlling (CO), materials management (MM), sales and distribution (SD), production planning (PP), quality management (QM) along with integrations like Botree system, bar code system, Mundi purchase app, automatic mailing system, etc. Pre-deployment, Everest Masala faced lack of support from legacy software system vendor 'BASE ONE'. Post-deployment, the company registered revenue growth to ` 1800 crore within one year. The company's 21 manufacturing plants are now running S/4HANA. A total of 141

business processes covering financial accounting, controlling, procurement, inventory management, sales, distribution, production planning, production execution, quality planning, quality management, warehouse management functions are now running on S/4HANA digital core. SAP replaced BASE ONE ERP software, which was used to run most of Everest Spices' operations, though in a non-integrated way. Excel files and mail system was extensively used for all report generation activities. Botree was used for secondary sales, which continues today with a tight integration of S/4HANA system. The client has also marked improved speed of dispatches from warehouses. From ` 100 crore to ` 130 crore worth of daily dispatch was achieved with S/4HANA invoicing, picking and packing lists along with barcode reading integration. Accuracy of information and barcode reader integration made this improvement a consistent possibility. Now machine utilisation is increased by 35 per cent. Furthermore, online integration for accounts payables

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and receivables with various banks is providing immediate insight on to cash availability at any given time; thus impacting visibility of available funds by 100 per cent. SAP SD module invoicing and dunning is integrated with SMS service provider, which has increased receivables collection by 22 per cent. Weighbridge readings are integrated with SAP for automatic data transfer, which has reduced manual entry errors and increased stock reconciliation accuracy by 100 per cent. Truck capacity is fully utilised in any particular route by combining all dispatches together, resulting in reduction of transportation cost by 27 per cent. Mundi purchases are also now made more profitable with online information from core ERP, past prices, current and near future demand, etc. Field buyers can take instant decisions based on above authentic information, retrieved online from S/4HANA. Furthermore, sales order approval tool is developed to provide mass approvals by middle and top management in one go. Automatic mass goods issue (PGI) against mass sales order tool was developed for daily dispatches worth ` 130 crore.


CRN Excellence Awards

Minfy Technologies CATEGORY: ENTERPRISE APPLICATIONS

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or Minfy Technologies, NRC Assam National Register of Citizen (NRC) is till date the biggest technology project and a massive drive to verify citizenship in India. It is aimed at identifying illegal immigrants who entered and settled in Assam. The current IT capacity of NRC is not even sized for one per cent of the expected traffic, with the 3.29 crore of applicants expected to do everification, right sizing and lead time to get the infrastructure, within a week's time. For such a load, it is highly challenging and the capital investments required to build the physical infrastructure and the procurement process involved was the major challenge for NRC. A total of 3.11 crore of citizen had verified their identity on the NRC portal without any downtime or specific access issues. The serverless solution, leveraging AWS, has made this project a referenceable one for any government to citizen (G2C) type of solution where traffic predictability is a major challenge. As the traffic will be highly unpredictable and of high volume, the current monolithic nature of the application would require to spun up

more of servers and was not a cost optimised solution. Minfy helped to modernise their application stack to make it compatible for a serverless architecture. The entire solution was built on a completely serverless architecture, leveraging AWS Lamda, without spinning one server. Minfy used a heterogeneous migration to Aurora using Data Migration Service. Using DMS-Data Migration Service of AWS, about 2.9 crore user data was migrated on AWS from MySQL to Aurora –MySQL. The data was stored in Single Table, giving another challenge to put scalability on the Read Endpoint. AWS- DMS- Data Migration Service was used to migrate data from Dev environment MySQL to Aurora Dynamo DB. AWS Database Migration Service supports homogenous migrations such as Oracle to Oracle, as well as heterogeneous migrations between different database platforms, such as Oracle or Microsoft SQL Server to Amazon Aurora. With AWS Database Migration Service, NRC could replicate data with high availability and consolidate databases into a petabyte-scale data warehouse.

Since the data in the database is encrypted with KMS, snapshots are created to transfer the data from source endpoint to read endpoint. If NRC has to go for an on-premise solution for their requirement, the feasibility of setting up such a massive infra is a million dollar question; they should have spent at least a 1000x of CapEx for conducting the e-verification drive successfully. Hence, the solution provided by Minfy has helped to set up the required infrastructure on AWS cloud within a couple of days with minimal CapEx investment, the serverless approach has resulted in minimal spend, 30 times lesser than that of a monolithic architecture, yet achieving a hassle free user experience during the verification drive. The deployed solution covers optimised serverless solution, which was provided with help of AWS Lambda with Auto scale and Aurora for scalability, ease in migration of data of crores citizens using AWS Data Migration Services seamlessly. With he scalable solution, the entire state population was able to do the everification using the portal in the stipulated period of time.

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CRN Excellence Awards

dMACQ Software CATEGORY: ROBOTIC PROCESS AUTOMATION (RPA)

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n this project, dMACQ Software has used robotic process automation (RPA) with artificial intelligence and machine learning for automated testing of industrial machinery components, for an automobile industry customer. As part of the project, an Android mobile application has been designed as a front-end. The technology in the backend uses AI based computer vision and machine learning to recognise machine components. At the outset, the testing process at the client site has always been done manually and involved creation of several paper based information. The challenge faced by the client was to eliminate the paper trail, the human element in testing and fetch immediate results and cut down the test processing time. Use of computer vision technology recognises image patterns on a machinery component, accurately recognises the contours and calculates the various dimensions of the contours which are relevant to perform the test. This is otherwise performed by trained human test operators. Another innovative use is the comparison algorithm. dMACQ

uses advanced comparison algorithms to calculate deviations using multiple parameters to accurately determine the fault percentage compared to the allowed standard deviation. The use of advanced calculation eliminates the dependency on humans. dMACQ provided an innovative mobile app based solution which connected to SCADA system with a simple bar-code based integration. By connecting the mobile app to the SCADA system enabled identification of the component being tested and the result being relayed back instantaneous was also achieved using bar-coding technology. This ensured zero integration cost to the client or any need for any additional technology. Post-deployment, as soon as the component comes to the test station, the test operator uses the mobile app to scan the barcode affixed to the component. This identifies the component and also sends a signal back to the SCADA system. The operator uses the mobile app to take pictures of the components. The mobile application comes with standard in-built guides which ensure that the picture for each of the

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component cannot be taken randomly and has to meet strict guides. This eliminates human error in taking pictures using mobile app. As soon as the process of taking pictures is completed, the mobile immediately renders all the test results on the mobile app in seconds and generates a bar code with the test results. The operator flashes the bar code to the bar code reader of the SCADA system and the test result is directly fed in to the production ERP. The component is now moved to its next logical step. The entire process is completed in about five minutes of arrival of the component in the test station. The company carries out about 2250 tests in a day. Each of the test uses about 25 pages. There is straight saving of about 56,250 pages per day. There have also been significant time savings; reduced from an average of 60-75 minutes of combined processing time to less than five minutes. This has increased the production capacity and allowed redeployment of skilled resources to more productive use. No third party vendors vendor or products were used. The entire application is built inhouse by dMACQ.


CRN Excellence Awards

HTP Global Technologies CATEGORY: MANAGED SERVICES

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Courts is one of the pet projects of Prime Minister Narendra Modi to digitise the Indian judiciary system. It was necessary to create an MPLS cloud and connect all the 3,000 courts in India, spanning more than 27 states and almost every district of India for seamless data exchange. This project was awarded by the Department of Justice to BSNL, who in turn wanted to appoint a managed network service partner to provide last-mile connectivity and manage the link for five years. HTP Global Technologies was awarded this project and has, as on date, installed and commissioned more than 2800 links on fibre and RF media. The solution required creation of an MPLS network to connect all courts on a private cloud. BSNL provided the fibre at each of the court premises. HTP Global Technologies supplied and installed CP equipment – routers and media converters – and then made the link up, running on the fibre provided by BSNL. In locations where fibre laying was not feasible, HTP installed RF kits for wireless communication between the court premises and BSNL tower. The project required that the links

should be constantly and proactively monitored and in case of link going down, necessary action be taken, including co-ordination with BSNL and on-site deployment of engineer to restore the link. Therefore, HTP used technology to provide these services. HTP established an NOC in its office premise and installed an NMS software, by which each and every link is polled every 30 seconds to check the link's functionality. In case, any link goes down, an alert is flashed on the screen and a ticket gets generated automatically and is flashed to the NOC executive to take action. The whole process of monitoring the link, logging a ticket and ticket closure is automated. Prior to the deployment, each court was working in silo and any communication between courts like service of summons in other states, etc., was done via post. This took months to complete. However, with the implementation of this project, there are two major benefits. The e-courts.gov.in website is live, on which anybody can know the status of court cases across any court of India in a single window.

Additionally, all delivery of summons between the courts of different states can now happen online immediately, resulting in faster disposal of pending cases. The products used in the project include: Cisco routers, D-link media converters, TP Link/IP Com RF kits. Whereas, all other services are provided in-house by HTP Global Technologies, including installation, commissioning, link monitoring, etc. This is one of HTP's single largest projects till date, value at ` 27 crore. HTP now has the capability to deliver any IT and telecom project in any part of India as this project spans across 27 states and more than 400 districts and has given the ability to provide service in any nook and corner of India. This project requires service capability to be developed in almost corner of India, right from Leh to Andaman and Nicobar islands and Maharashtra in West to West Bengal in East. HTP has installed routers in 3000 different courts in almost every district of India. The firm will now be maintaining this infrastructure for the next five years.

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CRN Excellence Awards

Progressive Infotech CATEGORY: MANAGED SERVICES

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oida based Progressive Infotech recently helped Jubilant FoodWorks (JFL), one of the largest food service companies in India, which holds the master franchise for Domino's Pizza and also for Dunkin' Donuts in India, in its cloud migration for providing a scalable and available solution that adapts to the size and seasonality of its business. JFL needed to retire and refresh hardware, which was not performing as per the business requirements. Its existing infrastructure was prone to downtime and scaling the infrastructure was a huge challenge. After understanding the existing technology scenario at JFL, its technology provider Progressive helped JFL in migrating more than 45 TB of the dataset and over 65 servers from on-premises to the cloud. Progressive proposed a SAAS-based tool for automated application and service discovery and grouping. The current infrastructure included 60+ applications hosted on-premises, these applications included Business Critical Applications like SAP and OLO, an online restaurant ordering application. Approximately 80 per cent of the infrastructure was

Windows: 2003, 2008 and 2012. 45+ TB of the dataset included 1400+ database instances (MS SQL). Creating such a complex dependency map of all these databases with the application was a big challenge. 65+ servers were to be migrated from onpremises to AWS. As compared to the predeployment scenario, now JFL was able to keep track of resources and they were able to discard multiple non-critical workloads during the cloud migration. It proposed the server migration tool to manage all the complexities of the migration process, including automatically replicating volumes of live servers to AWS and creating new AMIs periodically. After the solution was agreed upon, a smooth deployment process was initiated. Migration started with the least critical workloads, the User Acceptance Testing (UAT). This helped the client to get the required confidence in moving to the cloud. There onwards, they followed a phased approach for the migration of other workloads. Phases were designed based on application dependency mapping created using

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RISC Network Cloudscape tool. The Application team performed smoke testing to ensure that everything will operate smoothly after moving to the cloud. The deployment planner had all the milestones and timelines mentioned which ensured that the project was completed on time. According to Progressive, the core challenge from on premise to cloud, included migrating a server, that was connected to 1400+ database instances, on the cloud. This was done with ease and without impacting any of those instances or resulting in a single minute of downtime. Creating such a complex dependency map of all these databases with the application was a big challenge. In terms of technology solution being deployed, Progressive Infotech provided the customer with a unique blend of tools and technologies - RISC, Server Migration Service, AWS Monitoring & Automation Services (CloudWatch, Config, AWS Web Application Firewall), and Centilytics (to get the 360-degree visibility and granular insights into each of the accounts by services, regions, resource tags and much more).


CRN Excellence Awards

Orange Business Services CATEGORY: SECURITY & SURVEILLANCE

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range Business Services, one of the leading solution providers for smart city infrastructure, recently won the security and surveillance- Safe & Secure Gujarat Project covering 40 cities, including religious and tourist spots. Most crucial and sensitive event in the states are monitored at multiple locations with the help of this project by live monitoring by police officials. Based on the superior results on surveillance and ANPR, Orange was chosen via a competitive selection process. The state government chose Orange Business Services for supply, installation and operations and maintenance of state wide surveillance and ITMS project. The system which is an IP based CCTV surveillance system will also be capable of monitoring all districts from a central location i.e. State Command Control Centre along with facilities of video analytics, mobile application, vehicle tracking system and many more. Counted among one of India’s largest smart city projects, the initiative is executed in two phases. The first phase covers 40 cities and

further expand to cover all 120 cities across the state. Under the first phase, Orange along with nodal agency Gujarat Informatics Limited (GIL), created a robust system for 34 command and control centres, and one Integrated Command and Control Centre (ICCC) in the capital. The scope includes implementation, operations and management for five years. It is supported by the computing infrastructure, storage, network, applications, and IT security at the state command control centres. The solution seeks to provide real-time surveillance and traffic solution at designated areas/locations, good quality video images, high-quality evidence suitable for challan generation, admission into all Courts, integration and compatibility with existing systems such as Dial-100, HDIITS, RTO, Vahan Sarathi, all control rooms of state, digital maps of city villages and state, any state communication system, etc. And data base as necessary, and will contain and utilise video analytic capabilities, which includes Automatic Number Plate Recognition System, Red Light Violation

Detection System along with other additional video analytic features that will assist operators in identifying pre-described events, situations, actions and detection of deviant behaviuors, traffic rule offenders and criminal activities, etc. Using advanced analytics software and hardware solutions from Cisco, Huawei, Videonetics and D-Link, Orange develops a common platform for a holistic city view that will provide unified public safety services, coordinating security response units, city police, and medical dispatch. The advanced command and control centre is being set up to receive video feeds from more than 6,300 IP cameras over a future-proof wireless network. Overall, the deployed solution runs sophisticated video analytics to monitor crowds and traffic congestion, detect incidents of theft, observe suspicious people or objects, and trigger automated alarms in emergency situations. The surveillance solution powered by Orange rolled out to ensure safety and surveillance for the “Statue of Unity�.

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CRN Excellence Awards

Allied Digital Services CATEGORY: SECURITY & SURVEILLANCE

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he city of Pune is known for its traffic woes. The Pune Police has embarked on a major initiative to improve traffic conditions, especially related to citizen safety. However, the Pune Metro Area Police has limited resource on the roads. Hence, they wanted to seek help from the citizens to report such cases, so that appropriate actions could be taken. They planned development of a mobile application for citizens, who can report traffic violations, incidents and traffic related information. The mobile application for citizens should serve the cause, where citizens can capture information of the incident in the form of multiple pictures, set priority, add text message and send to the police back-end traffic monitoring system, which is supervised by the traffic control room. The police would analyse the incidents and take appropriate action, including issuing e-challans for collecting fines on traffic offences. Allied Digital has implemented the Pune Safe City project. There were several challenges in developing such application, inclusing budgetary challenges, as it is for the common public; huge scalability requirement;

backend queuing of incidents for analysis and approvals; integration with the existing Pune Safe City traffic command centre; integration with RTO for getting owner details and e-challan system to issue penalty; escalation within the police network. The solution was developed and tested on iOS and Android. The application has capabilities to take multiple pictures, geo co-ordinates, registration of each application user, and optimisation of bandwidth to send the data securely to the central server. The solution, Satark Punekar, for traffic violations, was launched in 2019 and has become a huge success. Allied Digital has developed the mobile application using Apache Cordova technology for the end user devices and PCS Console application using Microsoft WPF (Windows Presentation Foundation) for Pune Traffic Station to get list of alerts and generate tickets. Scalability, interoperability, high availability, bandwidth utilisation were the critical parameters. Since citizens could send multiple pictures, Allied Digital has developed a special compression mechanism to optimise the bandwidth usage and

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storage technique to store thousands of images. The application had to work on 3G/4G on multiple types of phones. Being a mobile app, upgrades needed to be easy. To ensure the same, Allied Digital developed a special test bed to ensure smooth upgrades for new features and OS version compatibility. The mobile application is running for over months now, and thousands of citizens have started using it actively, with over two lakh violations already reported and fines collected. There is now a proactive attempt by Pune citizens to obey traffic rules and a mechanism is now in place to report incidents immediately to the police with the geographic location. The police is making its active use in various situations including acting on violations and incidents and driving investigations. DCP, Traffic Pune, Tejaswi Satpute said that traffic cops cannot remain present at all the 1350 chowks in the city hence the app is very helpful. Pune Police Commissioner K Venkatesham commented that fatal accidents have reduced by 23 per cent as compared to previous year. The target is to achieve 50 per cent reduction in fatalities.


CRN Excellence Awards

Bits & Bytes

companies like HP, Samsung, Intel or value added solution-selling later for companies like D-Link and Cyberoam, or getting on the retail bandwagon. “Since last two decades, the focus gradually shifted to value added business and services such as networking, surveillance and storage. We are today No. 1 distributor of networking products in Rajasthan,”

says Arvind Modi, Director, Bits & Bytes. On product distribution front it has brands like D-Link, Cisco, Netgear, Comrack and Quantum in its product portfolio. In the recent past some of its large projects were military hospital, Jaipur, where it deployed complete design, implementation and execution of the IT network and infrastructure, integrating advanced surveillance system, meeting army standards. Other major projects were at Bhartiya Skill Development University, Jaipur and Rajasthan Explosives & Chemicals Ltd, Dholpur. Bits & Bytes has expanded its product offerings by adding Cisco & Molex to its portfolio. The distributor is also planning to further increase footprint in the networking, surveillance and storage domains by adding more specialised products and vendors.

develop entrepreneurship. The model should be aligned with the market requirements, selfsustainable, scalable and innovative in nature. It aims to re-define ICT as Information in Collaborations for Transformation,” says Prabhat Sinha, Director, Astric Solution. The latest three recent projects deployed were:

Online Exam Management of C-DAC in Bihar and UP, Advanced PG Diploma and IT Certificate Courses for SC, ST, OBC and Minorities in association with C-DAC and skill development of youths across Bihar with Bihar Skill Development Mission and National Skill Development Corporation. Today Astric Solution enjoys a partnership with Microsoft, Hewlett Packard, Bihar Skill Development Mission, and National Skill Development Corporation. For Astric, education, skill development, capacity building and online solutions will remain its core focus area in the coming years. Furthermore, it is planning to create few physical and virtual Centre of Excellences in Class B and C class locations across Bihar.

CATEGORY: TRAILBLAZER (JAIPUR)

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aipur based Bits & Bytes is one of the leading channel partners in state of Rajasthan. Established in 1983, when computers were relatively un-heard of, Bits & Bytes has pioneered new products and technologies in the field of computers, in Rajasthan. It has excelled in all aspects of IT channel business, be it the box selling in the 90s for

Astric Solution CATEGORY: TRAILBLAZER (PATNA)

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stablished in 2011, Astric Solution is registered under Small Scale Industries of Govt. of Bihar and Authorised Training Partner of Centre for Development of Advanced Computing (C-DAC)· “The core focus of this veteran partner in Patna is to create a unique business model in view of the emerging scenario to

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CRN Excellence Awards

Printlink Computer & Communication CATEGORY: TRAILBLAZER (BHUBANESWAR)

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rintlink Computer and Communication's inception goes back to 1997 as a local IT system integrator and over the years, the company has established itself as the largest IT enterprise SI in Odisha, in the government sector through innovative technologies across of networking, network security, information security, data centre, converged communication, wireless technology,

security and surveillance solutions, application development and management and data analytics. Printlink has already been maintaining country’s top two NeGD projects for Govt of Odisha. In 2014, Printlink was awarded with the contract for HSWAN under Turn Key solution for five years. “We have been growing at a rate

of 70-80 per cent in the enterprise system integration business. This year we feel very proud to be awarded with the contract for migrating the IPv4 address of OSDC, OSWAN, HOSWAN and SecLan (Odisha Secretariat LAN) to IPv6 in line with the national e-Governance plan. Odisha is one among very few states to take this initiative. Migration work has already been started with great success. Recently we were also awarded with Bharat Net NOC project, which puts us into the telecom domain as SI. Under e-Prison initiatives we have been awarded with a new project where network connectivity to all 87 prisons of Odisha will be provided. We have been working very closely with almost all leading OEMs,” said Rajesh Kumar Dora, MD, Printlink Computer & Communication.

Bloom Electronics CATEGORY: TRAILBLAZER (COIMBATORE)

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he journey of Bloom Electronics has many interesting milestones. The company started on January 2, 1991. Initially it grew as a hub for consumables like floppies, floppy disks drives, printer ink cartridges, etc. In 1993, the company started selling hardware. The year 1995 was all the more interesting and significant for the company with India

opening the doors to global business, whereby imports became legal. “Right from the day one, it somehow so happened that every vendor’s first choice would be Bloom Electronics for the specific location. Every distributor’s bill number one would be Bloom. For that matter, Dell’s first distributor in 2008 when they came into channels was Bloom. The

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first Dell store in APAC was by Bloom,” says S Karthikeyan, MD, Bloom Electronics. According to Karthikeyan, what went really right for Bloom was the ability to foresee demand and need of the time. The acquiring of a software company, choosing the right product line are some of the many things that exactly fell in line for them. “We are strategically placed in such a way that even if one business is slow in my portfolio, then there is another business to complement it to grow and this phenomenon will continue. This year I am looking at a growth of 30 per cent. But consistently I am clocking and looking at a 20 per cent y-o-y growth,” he says. As a group, Bloom Electronics is present in India, Middle East, Australia, Africa, UK, US and APAC.


CRN Excellence Awards

BMG Informatics CATEGORY: TRAILBLAZER (GUWAHATI)

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n the year 2003, BMG Informatics was started by providing IT hardware, and later moved to a full-fledged software business. “After working with a technology company for sometime, I started BMG (Business Management Group). It was in the product perspective which is reflective of its name. Initially there was limited strength in terms of

capital and manpower, but the story is totally different now. Today, my system integration business caters to almost all government verticals in the Northeast of India. I have tied up with several blue chip companies like IBM, HP, Dell, Juniper, Cisco, etc. Since in the Northeast there are hardly any private sectors, so I engage in business with

the Government sectors,” says Bhaskar Kalita, MD, BMG Informatics. The company does business with oil and refinery companies; hydel power companies; educational institutions and others. “Education is a big sector as every state has colleges, universities, NITs, IIMs. We also work with healthcare and disaster management departments, Panchayat and rural development, NRC and also smart cities in Guwahati,” he informs. The company’s other service offerings include facilities management, IT enabled services, IT consultancy, software and website development, visualisation, cloud computing, IT infrastructure development, third party maintenance, system integration and training and education.

eCaps Computers India CATEGORY: TRAILBLAZER (COIMBATORE)

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Caps Computers India started in 1993 as an IT solutions company in Coimbatore. Today, it has emerged as one of the leading distributors of IT products and solutions with a large network of partners. “In 2000, we got into networking and hardware selling. That is when the journey really kick-

started. Getting into networking vertical was a landmark event. Another landmark event was the Kaspersky national distributorship and launching our own brand 'Netfox'. Subsequently, we started offices in Chennai, Kochi, Bangalore, Hyderabad, Delhi, Kolkata and Mumbai,” said Gunasegharan

Krishnan, Director, eCaps Computers India. eCaps' key projects include implementation of Kaspersky and Netfox solutions through its key partners. “At New Delhi Municipal Corporation, we have implemented 1500 nodes for their endpoint security through our channel partners. We have also it done for police departments ranging up to 2500 endpoint security nodes,” he said. The company’s core strength lies in networking security and network infrastructure. The company aims to spread its footprints across India in a very dominant way by reaching out to partners in nook and corner. Also, it looks forward to adding more to the product line under the Netfox brand.

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CRN Excellence Awards

Business Automation CATEGORY: TRAILBLAZER (INDORE)

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ndore based Business Automation is reckoned as one of the leading value added service providers for end-to-end solutions for corporate, government and education segment. The product range includes supplying servers, PCs, networking solutions, racks, printers, scanners, power solutions, software and accessories on a turnkey basis to customers. The biggest strength of Business Automation is providing warranty

and post warranty services through the service network spread in Madhya Pradesh. Presently, the company has a strong domain in government projects. It has undertaken various projects such as RAPDRP and commercial taxes security management. Large IT companies like Infosys and TCS are among the leading IT companies in the city, having huge campuses and workforce.

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The opening of more IT parks by the state government is creating new opportunities for Business Automation. "Starting with a total workforce of three in 1994, now the company has grown to strength of more than 50 professionals today. We started our operations in a small premises, and have now moved into our own well designed designed corporate office at Indore," says Rajkumar Jain, Director, Business Automation.Currently the major focus of the organisation is on implementing turnkey solutions for that it has made strategic alliances with major IT vendors and solution providers like Hewlett Packard, Oracle, Tata Consultancy Services, Microsoft, Tulip, etc. As part of ambitious growth plan, it has developed a strong network of dealers and reseller in various parts of Madhya Pradesh and today the company extends service support across the state.


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Profile for Indian Express

CRN India (Vol.2, No.9) December, 2019  

News, Analysis and Perspective For Technology Integrators: CRN Excellence Awards - Honouring New Benchmarks in Innovation

CRN India (Vol.2, No.9) December, 2019  

News, Analysis and Perspective For Technology Integrators: CRN Excellence Awards - Honouring New Benchmarks in Innovation

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