QR Codes mandatory for supermarkets

NATIONAL

Given community grocers and supermarkets attract a high volume of customers daily, more than any other business or government sector, the QR Code check-in system has become a mandatory compliance obligation for members in all states and territories in Australia. The Lockdowns have meant that our industry sector has been defined as “essential” and, as such, can open and trade to provide essential food and general shopping needs in a very strict COVID compliant manner.

MGA has attended many meetings and workshops with State Governments and regulators regarding avoiding the need for COVID Marshalls due to exorbitant costs in favour of prominently displaying QR codes at the front and entry of members stores and registers for consumers to check-in.

MGA successfully dissuaded NSW Health and NSW Police that COVID Marshalls will not be required in members businesses given the consistent and vigilant compliance to QR Code check-in requirements. Andy Holland, Deputy Police Commissioner, fully supported COVID Marshalls not being required in NSW grocery outlets and supermarkets. This same situation occurred in Victoria too!

QR Codes and relevant signage must be prominently displayed at the front and the entrance to the store for the general public to seamlessly QR check themselves in.

Before customers enter the store and at the cash registrars before the transaction takes place, MGA members in Victoria and NSW have been requested to ask customers, in a friendly manner, “have you checked in?” This, as an extra precaution to avoid members having to employ an additional COVID Marshall at the front of the store.

MGA members make more than 575 million customer transactions per annum or almost 50 million customer engagements at a register per month.

States are desperate to try and track the movement of the fast-moving Delta strain that’s plunged millions of Australians into lockdown.

QR code check-ins are mandatory and require every staff member at the beginning of their shifts, customers and visitors, including delivery drivers and contractors, to check-in.

For all information regarding QR Code check-in implementation in your store or business, go to MGA website www. mga.asn.au For all information regarding QR Code check-in implementation in your store or business, go to MGA website www. mga.asn.au

NSW Covid QR Codes Meeting with Dep Police Commissioner Andy Holland 12 July 21

NSW State LockDown Saturday Meeting 17 July 21