Improve customers’ checkout experience with NAB & Slyp Smart Receipts

NATIONAL

The passing of a paper receipt from cashier to customer has long been a habitual part of any transaction. However, paper receipts can fade, are largely non-recyclable, and outside of a proof of purchase, they can present a missed engagement opportunity for retailers. NAB is the first Australian bank to offer Slyp Smart Receipts to their customers and, together with Slyp, are on a mission to enhance the retail experience and customer engagement for all merchants Australia wide.

Smart Receipts are intelligent, interactive, and intuitive digital transaction records built for the modern retail experience. Sent automatically to a participating customer’s mobile banking app, Slyp Smart Receipts create less waste, don’t fade, and can significantly speed up the process at check out. They also provide valuable insight on the customer and information previously inaccessible for merchants in the offline world.

Slyp and NAB have done all the work, creating world-class technology that allows merchants to switch on Smart Receipts and connect with customers through a simple POS activation. Slyp technology also gives retailers access to anonymised customer data and insights that can enable richer personalisation. With 86% of customers1 stating that tailor-made approaches influence their purchasing behaviour, Smart Receipts can be used to identify buying patterns that enable retailers to customise their offering unobtrusively and to better meet their customers’ expectations.

Personalisation can aid merchants in customer retention by allowing for more informed decision making, targeted marketing and a more frictionless customer experience.

Slyp Smart Receipts are now available to participating Mitre 10 stores After all, for an experience to be truly seamless, your customer’s journey should run so smoothly they don’t even notice their part in the process. Find out more at nab.com.au/ smartreceiptsforbusiness

Source 1: Infosys