In-Comm Open Courses 2021

TRAINING SERVICES

UPSKILLING COURSES DESIGNED FOR BOUNCEBACK-ABILITY

TRAINING SERVICES

SHAPINGFUTURES

TECHNICAL DEVELOPMENT

APPRENTICESHIPS

In-Comm Training believe in maintaining the highest possible standards in the way we work with our customers and the quality of training we deliver.

We are accredited by ISO 9001:2015, hold Investors in People and are rated ‘Outstanding’ by Ofsted for all our apprenticeship training and upskilling courses.

Every project we take on is controlled by one of our Training Advisors, who will complete a review of your training requirements, develop a tailored action plan and then meet regularly to review progress.

SHAPING FUTURES BESPOKE TRAINING & ASSESSMENT The open courses listed are not exhaustive, as In-Comm offer a wide range of training and consultancy programmes designed to meet the evolving needs of industry and commerce.

We pride ourselves on our employer-led approach and partnering with customers to provide bespoke solutions and flexible delivery that helps to boost efficiencies and productivity. Get in touch to discuss how we can help your organisation build a bespoke solution suited specifically to your needs.

FUNDED PROGRAMMES In-Comm Training is at the forefront of the training debate and this gives us access to a wide range of funding streams that will help us deliver the support you require.

Members of the In-Comm Training & Manufacturing Group (ITMG) also benefit from discounts on all courses, as well as access to ten technical partners who will give preferential access to expertise and new technologies.

All we need to get started is a quick chat about your training requirements and our experts will work out what funding we can secure for your activities.

DATES ARE CORRECT AT THE TIME OF PUBLICATION BUT ARE SUBJECT TO CHANGE.

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SAFETY COMPLIANCE

QUALITY COMPLIANCE

CONTINUOUS IMPROVEMENT

LEADERSHIP & MANAGEMENT

BUSINESS SUPPORT

BOOKINGS & PAYMENTS Open courses can be booked by emailing sales@in-comm.co.uk, or by calling 01922 457686. We will require a Purchase Order along with the candidates’ details, including any particular requirements. Payments can be made by cash, card payment, BACS or can be invoiced but all courses need to be paid for prior to the course commencing as per our terms and conditions.

ENQUIRIES Please contact our advisors on 01922 457686 or email sales@in-comm.co.uk for all information regarding our courses and on-site training activities.

CANCELLATION POLICY In-Comm Training reserve the right to cancel or postpone under-subscribed courses. However, customers will be given at least 7-days notice prior to the planned programme commencement date. We will endeavour to re-arrange the postponed courses to the earliest date possible.

Customer cancellations are accepted without charge up to 7-days prior to the commencement of the programme.

However, as per our terms of conditions, any cancellations being made within the 7-day period our cancellation fee structure applies unless agreed by a member of the In-Comm management team: n Below 7 days of the programme start date 25% of the course fee n 24 hours or less of the programme start date Full amount of the course

OPEN COURSES 2021

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TRAINING SERVICES

TECHNICAL DEVELOPMENT

In-Comm has developed over 500 bitesize courses that will give your staff the technical knowledge and understanding to work in a modern-day manufacturing environment, improving your quality, cost and delivery performance in the process.

OPEN COURSES

BASIC HYDRAULICS Dates: February 4th, 5th | May 6th, 7th | August 5th, 6th | November 4th, 5th This programme looks at the basic hydraulic principles that underpin the operation of all hydraulic systems, which is reinforced by hands-on training on our practical rigs.

BASIC PNEUMATICS Dates: February 11th, 12th | May 13th, 14th | August 12th, 13th This pneumatic training course aims to familiarise delegates with the design, construction and operation of pneumatic components.

PROGRAMMABLE LOGIC CONTROL Dates: February 18th, 19th | May 20th, 21st | August 19th, 20th | November 18th, 19th This course is an introduction to PLC controlled systems, ensuring that delegates are familiar with the equipment and terminology, as well as equipping them with the skills to write and implement simple programmes.

5 DAY BASIC WELDING Dates: Course 1: Week 1 - 11.02.21 | Course 2: Week 1 - 6.5.21 | Course 3: Week 1 - 5.8.21 | Course 4: Week 1 - 11.11.21 |

Week 2 - 18.2.21 Week 2 - 13.5.21 Week 2 - 12.8.21 Week 2 - 18.11.21

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Week 3 - 25.2.21 | Week 3 - 20.5.21 | Week 3 - 19.8.21 | Week 3 - 25.11.21 |

Week 4 - 4.3.21 | Week 4 - 27.5.21 | Week 4 - 26.8.21 | Week 4 - 2.12.21 |

Week 5 - 11.3.21 Week 5 - 3.5.21 Week 5 - 2.9.21 Week 5 - 9.12.21

A 5 day course designed for people with a small amount of welding experience that want to improve their welding skills selecting from one of the following disciplines: Manual Metallic Arc, Metal Inert Gas or Tungsten Inert Gas.

3D MODELLING & DRAWING – COMPUTER AIDED DESIGN (SOLIDWORKS) Dates: February 24th | May 20th | August 26th | November 25th This 1 day course is designed as an Introduction to Solidworks. Learners will go through creating Parts, Drawings and Assemblies .

CNC PROGRAMMING – FANUC TURNING Dates: March 11th-12th | June 3rd-4th | September 9th-10th | December 3rd-4th A 2 day programme designed to benefit individuals who need an introduction to Fanuc Turning, programming G and M codes and canned cycles.

CNC PROGRAMMING – FANUC MILLING Dates: March 18th-19th | June 24th-25th | September 23rd-24th | December 9th-10th A 2 day programme designed to benefit individuals who need an introduction to Fanuc Milling, programming G and M codes and canned cycles.

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AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

READING ENGINEERING DRAWING & GEOMETRICAL DIMENSIONING TOLERANCING Dates: February 2nd | May 25th | September 20th | December 9th A day programme designed for those wishing to read and understand engineering drawings moving through to gaining an appreciation for dimensioning & tolerancing.

INTRODUCTION TO METROLOGY: MEASURING INSTRUMENTS Dates: February 25th | May 4th | August 24th | November 22nd A day programme designed to give an introduction to instruments used within metrology and their use, errors in measurements along with traceability & calibration.

METROLOGY – MEASUREMENT & CALIBRATION Dates: March 10th | June 1st | August 26th | December 2nd A day programme moving on from an Introduction to Metrology, giving more in-depth knowledge of Metrology Systems, looking at Contrast Resolution, Precision, Accuracy, Uncertainty.

MATERIALS TESTING Dates: February 22nd | May 27th | July 26th | October 4th A one day course covering the different methods of testing materials.

10 DAY ELECTRICAL SAFETY Dates: February 4th, 11th, 17th, 25th | March 4th, 11th, 18th, 25th | April 1st, 8th The aim of this course is to provide solid foundations upon which the participant will be able to build and develop electrical skills.

18TH EDITION WIRING REGULATIONS Dates: March 1st, 3rd | June 7th, 9th | October 18th, 20th A 3 day training course for persons with responsibility for the design, installation or maintenance of electrical systems.

The course is designed for electrically trained engineers/craftsmen to attain a benchmark qualification relating to the 18th Edition IET Wiring Regulations.

OPEN COURSES 2021

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TRAINING SERVICES

TECHNICAL DEVELOPMENT

ON DEMAND COURSES n

CNC BASIC TURNING – SIEMENS OR HEIDENHAIN CONTROLS

CNC BASIC MILLING – SIEMENS OR HEIDENHAIN CONTROLS n

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ADVANCED CNC PROGRAMMING

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HAND FITTING

MACHINING COMPONENTS

BY TURNING n

MACHINING COMPONENTS

BY MILLING

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n METALLURGY FOR NON METALLURGISTS

ROBOTIC & AUTOMATION PROGRAMMING n

ADVANCED MATERIALS TESTING

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WIRING & TESTING ELECTRICAL

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EQUIPMENT AND CIRCUITS ASSEMBLING & TESTING ELECTRONIC

CIRCUITS n

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ADVANCED FLUID POWER

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ADVANCED WELDING PRACTICES

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CODED WELDING

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ADVANCED COMPUTER AIDED DESIGN

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THREE PHASE MOTORS

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METROLOGY

MAINTAINING ELECTRONIC

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EQUIPMENT & SYSTEMS GENERAL ELECTRICAL & ELECTRONIC

ENGINEERING APPLICATIONS ELECTRIC DISCHARGE MACHINING (EDM) WIRE ERODING

APPRENTICESHIPS ENGINEERING OPERATIVE - LEVEL 2 MECHANICAL MANUFACTURING PATHWAY Start Dates: Available on Request For individuals working within a mechanical manufacturing engineering role which are key to the success of the Manufacturing and Engineering sector allowing employers to grow their business while developing a work force with the relevant skills and knowledge to enhance and sustain the sector.

ENGINEERING OPERATIVE - LEVEL 2 ELECTRICAL & ELECTRONIC PATHWAY Start Dates: Available on Request For individuals working within an electrical and electronic engineering role which are key to the success of the Manufacturing and Engineering sector allowing employers to grow their business while developing a work force with the relevant skills and knowledge to enhance and sustain the sector.

GENERAL WELDER (ARC PROCESSES) - LEVEL 2 Start Dates: Available on Request For individuals working with metals to create high-strength welds to work towards being considered a fully competent General Welder.

PIPE & PLATE WELDER - LEVEL 3 Start Dates: Available on Request For individuals who manually weld tubes and plates or plates and structural components to high standards of quality.

LEAN MANUFACTURING OPERATIVE - LEVEL 2 Start Dates: Available on Request For individuals working within the manufacturing industry carrying out work safely and to exacting quality standards; being responsible for carrying out quality checks and required to contribute, develop and support improvement using continuous improvement methods such as kaizen tools, process visualisation using lean principles and problem solving tools and techniques.

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AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

ENGINEERING TECHNICIAN - LEVEL 3 Start Dates: Available on Request For individuals who need to take responsibility for the quality and accuracy of the work they undertake within the limits of their personal authority. To be able to demonstrate a core set of behaviours in order to be competent in their job role involving mechanical, electrical, electronic, electromechanical and fluid power components/systems.

HERITAGE ENGINEERING TECHNICIAN - LEVEL 3 Start Dates: Available on Request Heritage Engineering Technicians perform a vital role in the preservation, restoration, re-manufacture, service and repair of historic UK and International engineering achievements. The range of heritage sectors include veteran, vintage and classic; agricultural engineering, aviation, bus and coach, commercial vehicle, marine, military vehicle, motor cycle, motor vehicle and steam, working in organisations as diverse as Global Manufacturers, Museums and small operators to small voluntary groups and individual owners

ENGINEERING MANUFACTURING TECHNICIAN - LEVEL 4 Start Dates: Available on Request For individuals to develop in order to provide specialist technical support for engineers, so that organisations can develop, produce or test new/existing products, processes, or procedures to meet a customer specification in terms of quality, cost and delivery, as efficiently and effectively as possible.

AUTOMATION & CONTROLS ENGINEERING TECHNICIAN - LEVEL 4 Start Dates: Available on Request For individuals to work within cross sector industries such as manufacturing, logistics or utilities environments Installing and maintaining hardware and software for automation systems.

OPEN COURSES 2021

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TRAINING SERVICES

SAFETY COMPLIANCE

OPEN COURSES AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

As a responsible employer, you’ll want to provide your employees with a safe working environment and develop a positive health and safety culture within your organisation. The volume and complexity of today’s legislation and regulations have made this even more difficult, especially without access to specialist advice, support and training. We have developed a wide range of packages that will enable you to meet, maintain and surpass the required standards. These include the design and implementation of health and safety monitoring systems, conducting assessments of your procedures and training employees who are responsible for health and safety.

IOSH MANAGING SAFETY REFRESHER – 1 DAY COURSE Dates: February 11th | May 19th | August 16th | November 17th An accredited certificate that helps businesses improve their performance by reminding managers of their health & safety responsibilities with an emphasis on leadership.

IOSH MANAGING SAFETY – 4 DAY COURSE Dates: January 5th, 12th, 19th, 26th | March 1st, 8th, 15th, 22nd | May 6th, 13th, 20th, 27th | July 8th, 15th, 22nd, 29th | September 6th, 13th, 20th, 27th | November 4th, 11th, 18th, 25th A flexible accredited course designed to provide all managers with the confidence and enthusiasm to apply Health & Safety knowledge to the workplace.

IOSH FIRE SAFETY AWARENESS – 1 DAY COURSE Dates: February 4th | May 4th | August 3rd | November 8th This course helps provide a basis for developing a culture of fire safety and prevention among the workforce.

IOSH FIRE SAFETY FOR MANAGERS – 1 DAY COURSE Dates: March 2nd | June 24th | September 21st This course gives managers and supervisors the knowledge and tools required to tackle fire safety issues in the workplace.

AWARENESS OF FIRST AID FOR MENTAL HEALTH – HALF DAY COURSE Dates: February 5th | May 7th | August 6th | November 5th This course provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when & how to signpost a person to seek appropriate professional help.

FIRST AID FOR MENTAL HEALTH – 1 DAY COURSE Dates: February 22nd | May 25th | August 10th | November 23rd This course provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress and understand the impact of substance abuse.

SUPERVISING FIRST AID FOR MENTAL HEALTH – 2 DAY COURSE Dates: February 25-26th | May 20-21st | August 12-13th | November 25-26th This course provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/ therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help.

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NEBOSH NATIONAL CERTIFICATE IN FIRE SAFETY & RISK MANAGEMENT LEVEL 1 - 3 DAY COURSE PLUS EXAM Course 1 | Dates: April 1st, 8th, 9th, 15th, 16th, 22nd, 23rd | May 20th, 21st, 27th, 28th | June 3rd, 4th | Exam: 9th June Course 2 | Dates: August 25th | September 1st, 8th, 15th, 22nd, 29th | October 6th, 13th, 20th, 27th | November 3rd, 10th, 17th |

Exam: TBC This course Management is designed for people who have fire safety responsibilities at work. It provides the knowledge and understanding, when combined with relevant experience, to carry out an effective fire risk assessment, as well as embed good practice in the workplace.

C&G DIPLOMA IN OCCUPATIONAL HEALTH & SAFETY PRACTICE – LEVEL 5 - 13 DAY COURSE Dates: Available on Request This programme is aimed at those who wish to develop their skills and knowledge in managing health & safety for the workplace.

Ideal for those who will have an autonomous role in their organisation for managing H&S policy & practice.

POWER PRESS (PUWER) REGULATIONS BASIC – 2 DAY COURSE Dates: February 24-25th | April 28-29th | June 29-30th | August 24-25th | October 26-27th | November 30th & December 1st The course is intended for power press tool setters and other personnel requiring training under the Provision and Use of Work Equipment Regulations 1998.

POWER PRESS (PUWER) REGULATIONS REFRESHER – 1 DAY COURSE Dates: January 25th | March 25th | May 27th | July 22nd | September 30th | November 22nd The course is intended to refresh knowledge of the PUWER Regulations as applied to power presses and update individuals knowledge with current legal requirements as laid down by the Provision and Use of Work Equipment Regulations 1998.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK NOVICE – 5 DAY COURSE Dates: January 18-22nd | February 15-19th | March 15-19th | April 19-23rd | May 17-21st | June 14-18th | July 19-23rd | August 16-20th | September 20-24th | October 18-22nd | November 15-19th | December 13-17th This course is for operators with little or no previous experience using a counterbalance forklift truck - the RTITB course complies with the standards set in accordance with the HSE Code of Practice L117.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK BASIC – 2.5 DAY COURSE Dates: January 13-15th | February 10-12th | March 10-12th | April 14-16th | May 12-14th | June 8-10th | July 7-9th August 11-13th | September 8-10th | October 6-8th | November 10-12th | December 8-10th This course is for existing operators with some previous experience of using a counterbalance forklift truck but have not received formal training - the RTITB course complies with the standards set in accordance with the HSE Code of Practice L117.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK REFRESHER – 1 DAY COURSE Dates: January 11th, 12th | February 8th, 9th | March 8th, 9th | April 12th, 13th | May 10th, 11th | June 7th | July 5th, 6th August 9th, 10th | September 6th, 7th | October 4th, 5th | November 8th, 9th | December 6th, 7th This course is available for those operators with documentary evidence of formal training and who wish to renew their certification to use counterbalance forklift truck and will include theory instruction and assessment followed by practical operator training and assessment which will comply with the standard laid down in accordance with the HSE code of practice L11.

OPEN COURSES 2021

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TRAINING SERVICES

SAFETY COMPLIANCE

FIRST AID AT WORK - 3 DAY COURSE Dates: January 11th, 18th, 25th | February 1st, 8th, 15th | March 1st, 8th, 15th | April 12th, 19th, 26th | May 10th, 17th, 24th | June 7th, 14th, 21st | July 5th, 12th, 19th | August 9th, 16th, 23rd | September 13th, 20th, 27th | October 11th, 18th, 25th | November 8th, 15th, 22nd | December 6th, 13th, 20th The three day first aid at work training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work.

FIRST AID RE-QUALIFICATION - 2 DAY COURSE Dates: March 4th-5th | April 6th-7th | May 5th-6th | June 1st-2nd | July 6th-7th | August 3rd-4th | September 7th-8th | October 5th-6th | November 2nd-3rd | December 7th-8th The first aid at work re-qualification training course is a two day course which updates the first aid skills of those who need to renew their First Aid at work certificate.

EMERGENCY FIRST AID - 1 DAY COURSE Dates: February 10th | March 11th | April 8th | May 11th | June 16th | July 14th | August 18th | September 15th | October 13th | November 10th | December 9th This one day course will help you meet your regulatory requirements if your risk assessment indicates that first aid training covering emergency protocols only, is sufficient for your workplace.

ON DEMAND COURSES Our services focus on your company requirements and can be provided on-site at your business or at one of our three Technical Academies.

Many of our programmes are accredited by safety organisations including; Institute of Occupational Safety & Health (IOSH), National Examination Board in Occupational

Safety & Health (NEBOSH), City & Guilds (G&G) and Road Transport Industry Training Board (RTITB). n n n

Consultancy Qualifications Courses

Whether you want an established course delivered at a venue of your choice or an entirely new training package crafted to your specific needs, we can help your organisation meet new challenges and fill the skills gaps in your workforce. Along with the topics as shown in our open course section we are able to offer bespoke training in a number of different topics such as: n

HEALTH & SAFETY CONTRACT

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SAFE WORKING PRACTICES

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RISK ASSESSMENT

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ACCIDENT INVESTIGATION

MOBILE ELEVATED WORKING PLATFORMS

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DIRECTORS HEALTH & SAFETY

ROLE OF THE HEALTH & SAFETY COMMITTEE n

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MANUAL HANDLING

CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH

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BANKSMAN BRAKE PRESS

ABRASIVE WHEELS (PUWER) REGULATIONS

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FIRE MARSHALL TRAINING

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SLINGING

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CRANE DRIVING & SLINGING

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SAFE USE OF LADDERS & STEPS

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SAFE USE OF GAS CYLINDERS

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FACE FIT TESTING

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WORKING IN CONFINED SPACES

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NOISE & HEARING PROTECTION

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FIRE EXTINGUISHER COURSE

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FIRE RISK ASSESSMENT

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FORK LIFT TRUCK COUNTERBALANCE OR REACH CONVERSION

#SHAPINGFUTURES

AS COURSES BECOME FULL WE WILL AS BECOME FULL WE WILL ADDCOURSES NEW DATES FOR FURTHER ADD NEW -DATES FOR FURTHER COURSES PLEASE REFER TO OUR COURSES - PLEASE OUR WEBSITE FOR UP TOREFER DATE TO COURSE WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE DATES AVAILABLE

APPRENTICESHIPS

SAFETY, HEALTH & ENVIRONMENTAL TECHNICIAN - LEVEL 3 Start Dates: Available on Request For individuals working with management and delivery teams to advise on the statutory health, safety and environmental requirements of the organisation.

BUSINESS FIRE SAFETY ADVISOR - LEVEL 3 Start Dates: Available on Request For individuals working with businesses to help them keep their premises safe from fire by offering advice and education to reduce risk.

OPEN COURSES 2021

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TRAINING SERVICES

QUALITY COMPLIANCE

OPEN COURSES

Whether you are designing quality systems from scratch, auditing their effectiveness or training staff to operate them, we have a team of experienced industry professionals to support your quest for quality.

ISO 9001:2015 QUALITY FOUNDATION - 1 DAY COURSE Dates: February 24th | May 13th | September 23rd | December 9th This one day course is designed for individuals to gather the required knowledge to understand ISO 9001 and the basic concepts & terminology around Quality Management.

ISO 9001:2015 INTERNAL AUDITOR - 2 DAY COURSE Dates: March 2nd-3rd | June 22nd-23rd | September 1st-2nd | December 7th-8th This two day course is designed to outline the skills and knowledge required to implement a successful audit based on ISO 9001:2015.

ISO 9001:2015 LEAD AUDITOR - 5 DAY COURSE Dates: March 15th-19th | September 6th-10th This 5 day course is designed for individuals with prior auditing skills, giving them the skills to perform first, second and third party audits of an organisation’s management system.

IATF 16949:2016 FOUNDATION - 1 DAY COURSE Dates: June 3rd | August 18th | November 25th This one day course is designed for individuals needing to understand the business benefits of a process based management system and the requirements of IATF 16949.

IATF 16949:2016 INTERNAL AUDITOR - 2 DAY COURSE Dates: April 21st-22nd | July 13-14th | November 17th-18th This two day course is designed to provide the skills to plan, execute, report and positively follow-up corrective action for internal audits based on the requirements of IATF 16949.

IATF 16949:2016 LEAD AUDITOR - 5 DAY COURSE Dates: May 17th-21st | October 25th-29th This 5 day course is designed for individuals with prior auditing skills, giving them the skills to perform first, second and third party audits of an organisation’s management system against IATF 16949.

CONSULTANCY We offer quality consultancy for businesses to achieve the following Quality Standards: ISO 9001:2015 Quality IATF 16949:2016 Automotive n AS 9100:2016 Aerospace

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ISO 14001:2015 Environment ISO 45001:2018 Health & Safety

#SHAPINGFUTURES

AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

APPRENTICESHIPS

QUALITY PRACTITIONER - LEVEL 4 Start Dates: Available on Request For individuals to deploy effective Quality Practices in their responsible area to ensure organisations fulfil the contractual and regulatory requirements of their customers and other stakeholders

OPEN COURSES 2021

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TRAINING SERVICES

CONTINUOUS IMPROVEMENT

Continuous Improvement enables your employees to gain recognition for demonstrating their competence in delivering Quality, Cost and Delivery improvements in the workplace. Our training programmes deliver true competence and results through teaching knowledge and mentoring the learners through real-life commercial projects. We deliver levels 2, 3 and 4 in CI alongside a suite of bite size courses designed to upskill members of the team on targeted segments such as 8D, FMEA and SMED. Bespoke courses can be tailor made to your organisation’s requirements.

OPEN COURSES

5 DAY LEAN QUALITY PROGRAMME Dates: January 26th | February 3rd, 9th, 16th 23rd | May 5th, 12th, 19th, 26th | June 2nd, 17-24th | July 1st, 8th, 15th | November 2nd, 9th, 16th, 23rd, 30th This programme is designed to develop your team by equipping delegates with the lean tools to improve quality within the organisation.

LEAN SIX SIGMA FOUNDATION Dates: February 22nd | April 20th | July 27th | October 29th This one day programme introduces delegates to the basic knowledge and ideas behind Lean Six Sigma and explains why it has become a successful approach to organisational improvement.

LEAN SIX SIGMA YELLOW BELT Dates: March 22-23rd | July 19-20th | October 4-5th | December 13-14th This two day programme is the first belt in the Lean Six Sigma series, giving a general introduction to principles and how to work as part of a team.

LEAN SIX SIGMA GREEN BELT Dates: March 24-26th | July 21-23rd | October 6-8th | December 15-17th This three day programme is the second belt in the Lean Six Sigma series, combining the Yellow Belt giving an in-depth experience and confidence in applying Green Belt notions.

ON DEMAND COURSES n

BESPOKE COURSES

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LEAN OFFICE

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8D PROBLEM SOLVING

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LEADING LEAN TEAMS

MEASUREMENT SYSTEMS ANALYSIS (MSA)

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PRACTICAL PROBLEM SOLVING

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VALUE STREAM & PROCESS MAPPING

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STATISTICAL PROCESS CONTROL (SPC)

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PROCESS FLOW ANALYSIS

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KAIZEN / CONTINUOUS IMPROVEMENT

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5S WORKPLACE ORGANISATION

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POKA YOKE / ERROR PROOFING

VISUAL MANAGEMENT

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FLEXIBLE PRODUCTION SYSTEMS / LINE BALANCING n

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TAKT, CYCLE & LEAD TIME

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PRODUCTION PART APPROVAL PROCESS (PPAP)

TOTAL PRODUCTIVE MAINTENANCE

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MANAGING PROCESS PERFORMANCE

SINGLE MINUTE EXCHANGE OF DIE

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ADVANCED PRODUCT QUALITY PLANNING (APQP)

n FAILURE MODE EFFECT ANALYSIS (FMEA)

STANDARD OPERATING PROCEDURES

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MANAGING CHANGE & CONTINUOUS IMPROVEMENT

n LEADING BUSINESS PROCESS EXCELLENCE

AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

APPRENTICESHIPS LEAN MANUFACTURING OPERATIVE - LEVEL 2 Start Dates: Available on Request For individuals working within the manufacturing industry carrying out work safely and to exacting quality standards; being responsible for carrying out quality checks and required to contribute, develop and support improvement using continuous improvement methods such as kaizen tools, process visualisation using lean principles and problem solving tools and techniques.

IMPROVEMENT TECHNICIAN - LEVEL 3 Start Dates: Available on Request For individuals responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies.

IMPROVEMENT PRACTITIONER - LEVEL 4 Start Dates: Available on Request For individuals working with a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes.

IMPROVEMENT SPECIALIST - LEVEL 5 Start Dates: Available on Request For individuals responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identification and delivery of improvement opportunities aligned to key business goals.

IMPROVEMENT LEADER - LEVEL 6 Start Dates: Available on Request For individuals responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis

OPEN COURSES 2021

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TRAINING SERVICES

LEADERSHIP & MANAGEMENT

OPEN COURSES AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

The effectiveness of managers, supervisors and team leaders has a direct effect upon the bottom line performance of any organisation and its ability to improve productivity. Working with the Institute of Leadership & Management, In-Comm has developed a host of internationally recognised qualifications that will update your leader’s and manager’s skills, with development programmes tailored to suit the exact needs of your business.

ILM LEADERSHIP & TEAM SKILLS LEVEL 2 Dates: Course 1: January 13th, 20th, 27th | February 3rd, 10th, 17th, 24th | March 3rd Course 2: April 7th, 14th, 21st, 28th | May 5th, 12th, 19th, 26th Course 3: July 14th, 21st, 28th | August 4th, 11th, 18th, 25th Course 4: October 6th, 13th, 20th, 27th | November 3rd, 10th, 17th, 24th A programme designed to help team leaders identify the key differences between working within a team and assisting in the supervision of a team, providing them with the practical tools in which to support their development.

ILM PRINCIPLES OF LEADERSHIP & MANAGEMENT LEVEL 3 Dates: Course 1: January 27th | February 3rd, 10th, 17th, 24th | March 3rd, 10th, 17th Course 2: May 5th, 12th, 19th, 26th | June 2nd, 9th, 16th, 23rd Course 3: August 3rd, 10th, 17th, 24th, 31st | September 7th, 14th, 21st Course 4: November 2nd, 9th, 16th, 23rd, 30th | December 7th, 14th, 21st A programme designed for new and aspiring junior managers, picking up core skills and understanding needed to deal with management responsibilities and develop as leaders.

ILM LEADERSHIP & MANAGEMENT LEVEL 5 Dates: Course 1: April 13th, 20th, 27th | May 4th, 11th, 18th, 25th | June 1st, 8th, 15th Course 2: July 7th, 14th, 21st, 28th | August 4th, 11th, 18th, 25th | September 1st, 8th Course 3: October 13th, 20th, 27th | November 3rd, 10th, 17th, 24th | December 1st, 8th, 15th A programme is designed for project managers, department heads, and other practising middle managers. Develop your skills and experience, improve your performance and prepare for senior management responsibilities

APPRENTICESHIPS TEAM LEADER/SUPERVISOR - LEVEL 3

Start Dates: Available on Request A programme for those in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

OPERATIONS & DEPARTMENTAL MANAGER - LEVEL 5

Start Dates: Available on Request A programme for those who manage teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy.

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ON DEMAND COURSES n

SATISFYING CUSTOMER REQUIREMENTS

DEVELOPING SELF AS AN EFFECTIVE TEAM MEMBER n

INDUCTION & COACHING IN THE WORKPLACE n

USING RESOURCES EFFICIENTLY & EFFECTIVELY n

n UNDERSTANDING MARKETING FOR MANAGERS

PLANNING CHANGE IN THE WORKPLACE n

n

WRITING FOR BUSINESS

CONTRIBUTING TO INNOVATION & CREATIVITY n

n

DEVELOPING YOURSELF & OTHERS

n FINANCE FOR NON-FINANCIAL MANAGERS n

DEVELOPMENT OF A STRATEGIC PLAN

n

MANAGE STRATEGIC CHANGE

PROMOTION OF EQUALITY OF OPPORTUNITY, DIVERSITY & INCLUSION n

n DISCIPLINE & GRIEVANCE MANAGEMENT n PREPARE FOR & SUPPORT QUALITY AUDITS n

MANAGE A BUDGET

RECRUITMENT, SELECTION & INDUCTION PRACTICE

n

PLANNING & MONITORING WORK

n

DEVELOPING THE WORK TEAM

n UNDERSTANDING EFFECTIVE TEAM WORKING n UNDERSTANDING CHANGE IN THE WORKPLACE n

WORKPLACE COMMUNICATION

n

LEADING YOUR TEAM

n UNDERSTANDING INNOVATION AND CHANGE n

n UNDERSTAND HOW TO IMPROVE PERFORMANCE n

UNDERSTAND STRESS MANAGEMENT

n

MANAGE WORK BASED PROJECTS

n

PLANNING & ALLOCATING WORK

UNDERSTANDING TRAINING & COACHING IN THE WORKPLACE n

SOLVING PROBLEMS & MAKING DECISIONS n

PROBLEM SOLVING AND DECISION MAKING n

CONTRIBUTE TO THE DEVELOPMENT OF A STRATEGIC PLAN n

n

DEVELOPING SELF AS A TEAM LEADER

IMPROVING THE PERFORMANCE OF THE WORK TEAM

n MANAGE PRODUCT AND/OR SERVICE DEVELOPMENT n MANAGE STRATEGIC MARKETING ACTIVITIES n DEVELOP AND MAINTAIN PROFESSIONAL NETWORKS n DEVELOP AND IMPLEMENT AN OPERATIONAL PLAN n ENCOURAGE LEARNING AND DEVELOPMENT n DISCIPLINE AND GRIEVANCE MANAGEMENT n DEVELOP WORKING RELATIONSHIPS WITH STAKEHOLDERS n

MANAGE A TENDERING PROCESS

n

MANAGE PHYSICAL RESOURCES

MANAGE THE IMPACT OF WORK ACTIVITIES ON THE ENVIRONMENT n

n PREPARE FOR AND SUPPORT QUALITY AUDITS n

DESIGN BUSINESS PROCESSES

MANAGE A BUDGET

n

n

n

MANAGE STRATEGIC CHANGE

MANAGE A PROJECT

n

n

PROVIDE LEADERSHIP & MANAGEMENT

n

n MANAGE REDUNDANCY & REDEPLOYMENT

UNDERSTANDING LEADERSHIP

n DEVELOP AND MANAGE COLLABORATIVE RELATIONSHIPS WITH OTHER ORGANISATIONS

ESTABLISH BUSINESS RISK MANAGEMENT PROCESSES n

PROMOTE EQUALITY OF OPPORTUNITY, DIVERSITY & INCLUSION n

n

OPEN COURSES 2021

MANAGE BUSINESS RISK

MANAGE KNOWLEDGE IN AN ORGANISATION n

n RECRUITMENT, SELECTION AND INDUCTION PRACTICE n MANAGE REDUNDANCY AND REDEPLOYMENT

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TRAINING SERVICES

BUSINESS SUPPORT

OPEN COURSES

In today’s competitive global environment, every business needs a little support to help it overcome issues and make the most of growth opportunities. In-Comm offers a range of courses to help you reach your company’s potential.

WORD INTERMEDIATE Dates: February 8th | May 10th | August 9th | November 8th The Word Intermediate course is designed for beginner and intermediate users to learn and master the basic functions of Microsoft Word.

WORD ADVANCED Dates: March 8th | June 7th | September 6th | December 7th This intensive hands-on one-day training course has been designed to provide delegates with a solid understanding of advanced Word tools and concepts in order to increase their knowledge and productivity.

EXCEL INTERMEDIATE Dates: February 22nd | May 24th | August 16th | November 22nd The Excel Intermediate course is designed for beginner and intermediate users to learn and master the basic functions of Microsoft Excel.

EXCEL ADVANCED Dates: March 15th | June 21st | September 20th | December 8th This intensive hands-on one-day training course has been designed to provide delegates with a solid understanding of advanced Excel tools and concepts in order to increase their knowledge and productivity.

PRESENTATION SKILLS Dates: March 24th-25th | June 29th-30th | October 7th-8th This programme is designed for individuals who want to know how MS Office 365 is designed and its capabilities.

XERO CLOUD ACCOUNTING - AN INTRODUCTION Dates: February 5th | June 2nd | September 15th To provide delegates with a thorough understanding of how to set up and manage sales and purchase accounts.

XERO CLOUD LEDGER, MANAGEMENT ACCOUNTS & VAT RETURN Dates: February 19th | June 16th | September 29th To provide delegates with a thorough understanding of how to reconcile bank accounts, produce VAT returns, Profit & Loss, Balance Sheet and cashflow analysis and run additional management reports.

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SHAPING FUTURES

AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

XERO PAYROLL Dates: March 17th | July 30th | October 27th To provide delegates with a thorough understanding of how to setup and run Sage Payroll.

SAGE NOMINAL LEDGER, MANAGEMENT ACCOUNTS & VAT RETURNS Dates: February 12th | June 4th | September 10th To provide delegates with a thorough understanding of how to reconcile bank accounts, produce VAT returns, Profit & Loss, Balance Sheet and cashflow analysis and run additional management reports.

SAGE SALES & PURCHASE LEDGER Dates: March 5th | July 2nd | October 22nd To provide delegates with a thorough understanding of how to set up and manage sales and purchase accounts.

SAGE SALES & PURCHASE ORDER PROCESSING MODULES Dates: February 26th | June 18th | September 24th To provide delegates with a thorough understanding of how to create and manage quotes. How to create sales orders and manage despatches through to invoicing. How to create purchase orders and manage goods receipts through to invoicing.

SAGE - EXCEL INTEGRATED REPORTING Dates: March 21st | July 16th | October 15th To provide delegates with an opportunity to bring their own report designs with them and link Sage with Excel.

SAGE - REPORTS DESIGNER Dates: March 12th | July 9th | October 8th To provide delegates with an opportunity to bring their own report layouts with them and design them during an interactive workshop.

SAGE PAYROLL Dates: March 19th | July 23rd | October 29th To provide delegates with a thorough understanding of how to setup and run Sage Payroll.

OPEN COURSES 2021

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TRAINING SERVICES

BUSINESS SUPPORT

AS COURSES BECOME FULL WE WILL ADD NEW DATES FOR FURTHER COURSES - PLEASE REFER TO OUR WEBSITE FOR UP TO DATE COURSE DATES AVAILABLE

ON DEMAND COURSES n

ICT – MS WORD BASIC

n

n

ICT – MS EXCEL BASIC

n

ICT - INTERNET SAFETY & EMAIL

n

COMMUNICATION SKILLS

n

ICT – MS POWER POINT

n

GRAMMAR, SPELLING & PUNCTUATION

ICT – MS ACCESS

n

WRITING FOR BUSINESS

n

n

INTRODUCTION TO FINANCE

TIME MANAGEMENT

n

BULLYING & HARASSMENT

LEAN OFFICE

n

ENVIRONMENTAL AWARENESS

USE OF SOCIAL MEDIA IN BUSINESS

n

NEGOTIATING SKILLS

TEAM BUILDING

n

SAGE REPORT DESIGNER WORKSHOP

n

SAGE STOCK CONTROL

n n n n

ICT – MS PROJECT ICT – MS TEAMS ICT – MS ONENOTE ICT – MS OUTLOOK

n n n n

GENERAL HOUSEKEEPING & PROFESSIONAL IMAGE

n INTRODUCTION TO HUMAN RESOURCES n INTRODUCTION TO SALES & MARKETING

APPRENTICESHIPS

BUSINESS ADMINISTRATOR - LEVEL 3 Start Dates: Available on Request For individuals to learn responsibilities of the role in order to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

CUSTOMER SERVICE PRACTITIONER - LEVEL 2 Start Dates: Available on Request For individuals to provide customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

CUSTOMER SERVICE SPECIALIST - LEVEL 3 Start Dates: Available on Request For individuals whose main purpose to be is that of a customer service specialist as a ‘professional’ for direct customer support within all sectors and organisation types. To advocate Customer Service and acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.

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SHAPING FUTURES

‘ I N TO DAY ’ S C O M P E T I T I V E G L O B A L E N V I R O N M E N T, E V E R Y B U S I N E S S N E E D S A LITTLE SUPPORT TO HELP IT OVERCOME ISSUES AND MAKE THE MOST OF GROWTH OPPORTUNITIES. IN-COMM OFFERS A RANGE OF COURSES TO HELP YOU R E A C H Y O U R C O M PA N Y ’ S P O T E N T I A L . ’

OPEN COURSES 2021

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THE TRAINING & M A N U FA C T U R I N G G R O U P Introducing The Training & Manufacturing Group (TMG).

The Training & Manufacturing Group (TMG) is a consortium of like-minded companies bound together by a shared vision to: “Deliver world class advanced engineering skills and business support strategies through hyper-local collaboration.�

The group is a non-profit organisation and exists to enhance the performance of our members through the sharing of best practice, access to world-class technologies at

three technical academies, tailored business support and signposting to funding opportunities.

We are committed to growing our partnerships, giving our companies access to specialist expertise, the latest information and skills support to help them develop their services, increase production efficiency and boost productivity. There is also a determination to move UK industry up the technology chain by being at the forefront of Industry 4.0.

BENEFITS FOR GROUP MEMBERS INCLUDE: n

Monthly visit from a dedicated Client Manager

n Support with Apprentice recruitment and skills matching n Discounts on more than 100 In-Comm upskilling training courses n Programme of seminars tailored to member interests and requirements n

Access to grants/funding opportunities

n

Unrivalled networking

A dedicated helpline for employment issues, health and safety, networking and quality n

GIVING YOU RESOURCE TO DISCOVER THE LATEST FUNDING, RECRUITMENT & TRAINING OPPORTUNITIES

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SHAPING FUTURES

TECHNICAL PA R T N E R S H I P S

We are committed to being at the forefront of technical developments and technologies and are looking to develop the most comprehensive Technical Partnership in the UK. Our current technical partners are:

OPEN COURSES 2021

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TRAINING SERVICES

In-Comm Training and Business Services Ltd. Vigo Place, Aldridge, Walsall West Midlands WS9 8UG T: 01922 457686 E: sales@in-comm.co.uk W: www.in-comm.co.uk

MCMT Bridgnorth Building 10 Stanmore Industrial Estate Bridgnorth WV15 5HR T: 01746 802 079

MCMT Shrewsbury Brixton Way, Shrewsbury, Shropshire SY1 3LB T: 01743 462217

E: sales@mcmt.co.uk W: www.mcmt.co.uk