Gr 12-Consumer Studies Study Notes

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CONSUMER STUDIES STUDY NOTES Grade 12

A member of the FUTURELEARN group

Consumer Studies Study notes

1812-E-CSS-SN01

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Grade 12

CAPS aligned

Study Notes G12 ~ Consumer Studies

CONTENTS PREFACE............................................................................................................................ 3 INTRODUCTION ................................................................................................................. 3 TIME MANAGEMENT ......................................................................................................... 6 1.

Year programme ..................................................................................................... 7 2.

Requirements for formal assessment in Consumer Studies ................................. 17 3.

Formal assessment in Grade 12 ........................................................................... 18 4.

Study tips .............................................................................................................. 19 5.

Resources ............................................................................................................. 24 6.

Useful websites ..................................................................................................... 25 7.

Where to get previous examination papers ........................................................... 25 8. my.Impaq .............................................................................................................. 25 9.

Facebook .............................................................................................................. 25 10.

Contact details ...................................................................................................... 25 11.

Examination tips .................................................................................................... 26 12.

Activities (1 – 28)................................................................................................... 28 13.

Memorandum activities (1 – 28) ............................................................................ 57

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Study Notes G12 ~ Consumer Studies

1.

Year programme

WORK SCHEDULE (TERM 1 – 4) LIST OF ABBREVIATIONS: Activities at the back of study notes Keywords for terminology Facilitator’s guide (teacher’s guide) Study guide (learner book) Portfolio book

A KW TG LB PB

Grade 12 is a very short year. Although CAPS makes provision for 10 weeks per term, the Department of Basic Education’s school calendar for 2017 does not necessarily allow for this division.

Candidates are advised to: 1. start immediately with the next term’s work as soon as a term’s work has been completed. This will ensure enough time for thorough study and revision.

2. make sure of the subject matter that has to be completed each term in preparation of the term tests.

TERM 1 SUBJECT ORIENTATION

LB

CONTENT

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PRACTICAL: FOOD OPTION

Study the study notes and portfolio book (assessment tasks and practical tasks).

ENTREPRENEURSHIP PURPOSE: Moving from an idea to producing and marketing a product (link with Grade 11) • Identifying a potentially profitable business opportunity.

• The formulation of the idea and specification of the product.

ENTREPRENEURSHIP PURPOSE: Factors to consider in the entrepreneur’s choice of a suitable product for smallscale production: the availability of human skills, financial resources, workspace, raw materials (locally available) and consumer appeal.

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Identifying a profitable homebased business opportunity The formulation of the idea and specification of the product

The availability of human skills

p. 7 1 p. 8 – 9

p. 10 2

The availability of financial and other resources

p. 11

The availability of workspace

p. 12

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Catering from home LB p. 194

Costing and selling price LB p. 197 – 199

Study Notes G12 ~ Consumer Studies

The availability of raw materials

p. 13

p. 13 – 14

The consumer appeal of your product ENTREPRENEURSHIP PURPOSE: Factors influencing the efficient production of quality products.

• Planning, adhering to specifications, quality control, a tidy workplace, hygiene of workers, careful control of finances, stock control.

Requirements for quality products: • Appropriate for target group, presentation of the product, quality of raw materials used, quality and design of packaging, quality of storing, safety, labelling.

• Efficient use of time, efficient storage procedures, customer relations, maintenance of equipment and training of staff.

• Sustainable production and consumption: responsibilities of consumers and producers.

• Storage and delivery strategies.

Planning

p.15

Adhering to specifications

p. 16

Quality control

p. 16

A tidy workplace

p. 17

Hygiene of workers

p. 18

Careful control of finances

p. 18

Stock control

p. 19

Appropriate for target group

p. 20

Presentation of the product

p. 20

Quality of raw materials

p. 21

Quality and design of packaging

p. 22

Quality of storing and efficient storage procedures

p. 22

Safety

p. 23

Correct and attractive labelling

p. 24

Efficient use of time

p. 24

Customer relations

p. 24 – 25

Maintenance of equipment

p. 25

Training of staff

p. 25 p. 25 – 26

Delivery strategies

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Sustainable production and consumption

p. 26

Responsibilities of producers

p. 27

Responsibilities of consumers

p. 28

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Catering for buffet lunches LB p. 196 and 200

Study Notes G12 ~ Consumer Studies

ENTREPRENEURSHIP PURPOSE: Developing a marketing plan according to the 5P marketing strategy • Product: trade mark/name, image, labels and packaging.

• Promotion/advertising.

• Price and pricing strategy.

• Place: Where will the product be produced?

Where will the point of sale be?

• People: target group and people doing the marketing.

ENTREPRENEURSHIP PURPOSE: • Doing a financial feasibility study to determine the sustainable profitability of the enterprise.

• Determining production costs, selling price and profit, and start-up needs.

• Creating a “best sale scenario” and a “worst sale scenario”.

Product, promotions and advertising, price and price strategy, place, people

p. 29 – 34

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What is a financial feasibility study?

p. 35

What is sustainable profitability?

p. 35

6

PRACTICAL Chicken dishes: Chicken à la king

p. 35 – 36

Start-up needs Production costs

PRACTICAL Fish dishes: Haddock roulade

p. 36

Determine selling price and profit

p. 37 – 38

Sales scenarios

p. 39 – 40

The concept of fashion

p. 48 – 49

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CLOTHING PURPOSE: Fashion and appearance in the world of work • The concept fashion.

• Influences that determine contemporary fashion.

• Fashion cycles: fads, classic and standard trends.

• Fashion revivals: retrospective fashions.

• Why fashion changes.

• Contemporary fashion trends for young adults.

Influences that determine contemporary fashion Fashion cycles: fads, classic and standard trends

p. 51

Why fashion changes

p. 51

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8 PRACTICAL Advanced desserts for a buffet meal: Peach cheesecake

p. 49 – 50

Fashion revivals: retrospective fashions

Contemporary fashion trends for young adults

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p. 49

p. 51 – 52

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Study Notes G12 ~ Consumer Studies

CLOTHING PURPOSE: The role of appearance in the world of work.

• Guidelines when choosing and purchasing clothes and accessories.

• Planning a basic wardrobe for the world of work for different seasons and different occasions at work (male and female): factors to consider, including application of colour, design elements and principles.

CLOTHING PURPOSE: Consumer issues regarding clothing and textiles impacting on the natural and economic environment.

• Eco-fashion and the sustainable use of textiles and clothing.

• The influence of the piracy of legally protected brand names (trademarks).

Clothing and appearance send a message

p. 53 – 54

Guidelines when choosing and purchasing clothes and accessories

p. 54 – 55

Project: Entrepreneurship

10 Planning a basic wardrobe for the world of work

p. 56 – 57 See PB

Steps in planning a working wardrobe

p. 58 – 60

Sustainability

p. 61

What is eco-fashion?

p. 61

Eco-friendly fabrics

p. 61 – 62

The sustainability use of textiles and clothing

p. 62 – 63

What is a trademark?

p. 64

Protection for trademarks and logos

p. 64

What is brand piracy?

p. 64

Project: Entrepreneurship

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Consequences of band piracy

p. 64 – 65

Low/high blood glucose levels

p. 71

Diabetes

p. 72 – 73

Coronary heart disease

p. 73 – 75

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Implementation plan for the production and marketing of a homemade product See PB

FOOD AND NUTRITION PURPOSE: Nutritional and foodrelated health conditions Short description, causes, prevention and management.

Focus on nutrition and eating habits to prevent or manage an existing condition. Include glycaemic index of food.

• Low/high blood glucose levels.

• Diabetes • Coronary heart disease, including high blood cholesterol, leading to atherosclerosis.

Implementation plan for the production and marketing of a homemade product

Study Notes G12 ~ Consumer Studies

TERM 2 SUBJECT

LB

CONTENT

A

PRACTICAL: FOOD OPTION

FOOD AND NUTRITION PURPOSE: • Osteoporosis, anaemia high blood pressure.

• Food allergies.

• Dairy and gluten intolerance.

Osteoporosis

p. 75 – 76

Anaemia

p .76 – 77

High blood pressure

p. 77 14

Food allergies

Study practical tasks for Term 2

p. 79

Dairy intolerance

p. 79 – 80

Gluten intolerance

p. 80 – 81

FOOD AND NUTRITION PURPOSE: • Eating disorders: anorexia, bulimia, obesity.

• HIV/Aids (improving the immune system through correct nutrition).

15 Anorexia

p. 82

Bulimia

p. 82

Obesity

p. 83

HIV/Aids

p. 84 – 85

Gelatin – general rules for preparing gelatine dishes LB p. 207

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General rules for successful gelatin product LB p. 208

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PRACTICAL Gelatin dish: Moulded fruit jelly

FOOD AND NUTRITION PURPOSE: Food-borne diseases • Transmission possibilities in the food environment.

• Symptoms, incubation period and treatment of - hepatitis A (infective jaundice) - tuberculosis - E-coli infection - dysentery - gastro-enteritis

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Transmission possibilities in the food environment How can transmission be prevented?

p. 86

p. 87 – 88

Hepatitis A

p. 89

Tuberculoses

p. 89

E-coli infection

p. 90

Dysentery

p. 90

Gastroenteritis

p. 91

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Study Notes G12 ~ Consumer Studies

FOOD AND NUTRITION PURPOSE: Food additives: Commercial and domestic use.

• What are food additives?

Reasons for use, effect on food, safety and influence on health, possible allergic reactions.

• Definition and explanation of the following food additives: - nutrients, emulsifiers, stabilisers, bleach and colourants, chemical preservatives, antioxidants, additives to improve taste.

• Consumer issues regarding food additives, e.g. Do food additives enhance the nutritional value of foodstuffs such as energy drinks, chewing gum and potato chips?

• Should these foodstuffs be available in school tuck shops?

FOOD AND NUTRITION PURPOSE: Food labelling • As a source of nutritional and other information for product selection.

• Basic information that must appear on food labels.

• Interpretation of food labels.

• Misleading nutrient content claims appearing on food labels.

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What are food additives?

Definition and explanation of some food additives.

p. 92

p. 93 – 94

Safety of food additives.

p. 95

Influence of food additives on health.

p. 95

Possible allergic reactions.

p. 95

Consumer issues regarding food additives.

p. 96

Basic information that must appear on food labels

p. 97

Interpretation of food labels

p. 97 – 100

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PRACTICAL Dishes with mince: Lasagne 19

Misleading nutrient content claims appearing on food labels

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p. 101 – 102

Catering from home for special occasions LB p. 210 – 212

Study Notes G12 ~ Consumer Studies

FOOD AND NUTRITION PURPOSE: Food-related consumer issues impacting on the natural and economic environment, including public health.

• Genetically modified food.

• Organically grown food.

• Irradiated food.

• Local food production and food security in South Africa.

- Self sufficiency, exports, imports.

- Problems associated with local food supplies and possible remedies.

HOUSING AND INTERIOR PURPOSE: Different housing acquisition options • Renting, building, buying (full title, sectional title).

• Advantages and disadvantages of the different options.

• Financial responsibilities for the three housing options.

• Contractual responsibilities for the three housing options.

Genetically modified foods Organically grown foods

p. 104

Irradiated food

p. 105

Self-sufficiency, exports and imports

p.106

Problems associated with local food supplies and possible remedies

p. 106 – 107

Renting a home

p. 117 – 118

Building a home

p. 119 – 121

Buying a home

p. 121 – 123

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PRACTICAL Dishes with meat: Bobotie and yellow rice

21 Considerations before buying a house

p. 124

Contractual aspects of buying a home

p. 125 – 126

JUNE EXAMINATIONS

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p. 103 – 104

PRACTICAL ASSESSMENT TASK 7 – During the examination or as arranged by Impaq

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Study Notes G12 ~ Consumer Studies

TERM 3 SUBJECT

LB

CONTENT

A

HOUSING AND INTERIOR PURPOSE: Financing related to buying a house • Deposits, bonds, insurance, monthly repayments of bonds, transfer and other hidden costs, banks’ requirements for granting bonds.

• Government subsidised housing, employer support.

Deposits

p. 126

Bonds

p. 126 – 127

Insurance

p. 127 – 128

Monthly repayments of bonds

p. 128

Transfer and other hidden costs

p. 128

Banks’ requirements for granting home loans and registering mortgage bonds

p. 129

Government subsidised housing

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p. 130 – 131

Employer support

p. 132

HOUSING AND INTERIOR PURPOSE: Buying household appliances: washing machine, tumble dryer, dishwasher, fridge, freezer, stove, microwave-oven and vacuum cleaner.

• Factors to consider when shopping for household appliances: needs of the family, budget, easy to operate.

• Choice of household appliances with regard to universal design and other features, functionality of different types, energy (human and nonhuman) and water consumption; and the possible environmental impact.

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Factors to consider when shopping for household appliances

p. 133 – 134

Energy consumption of household appliances

p. 134 – 136

Universal design

p. 136 – 137

Water consumption of appliances

p. 137

Environmental impact of household appliances

p. 138

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PRACTICAL: FOOD OPTION

Study Notes G12 ~ Consumer Studies

Buying a stove

p. 139 – 141

Buying a microwave oven

p. 141 – 142

Buying a vacuum cleaner

p. 142 – 143

Buying a washing machine

p. 143 – 144

Buying a tumble dryer

p. 144 – 145

Buying a freezer

p. 145

Buying a refrigerator

p. 145 – 146

Buying a dishwasher

p. 146 – 147

Buying furniture and appliances in cash

p. 148

HOUSING AND INTERIOR PURPOSE: • Financial and contractual responsibilities in buying furniture and household appliances.

• Rights and responsibilities of consumers and sellers.

Using credit to buy furniture and appliances

p. 148 – 149

Rights and responsibilities of consumers after purchasing appliances

p. 150

What you should know about contracts

p. 155 – 156

THE CONSUMER PURPOSE: Financial and contractual aspects consumers should take note of • A contract.

• Types of contracts relevant to consumers.

• A cooling-off period.

• Exemption clauses (legal/illegal).

• Unfair business practice.

• A warranty and a guarantee.

• Grey goods/parallel imports.

• Scams: types of scams of which consumers should be aware.

• Stokvels (legal/illegal).

• Pyramid schemes (legal/illegal).

Types of contracts relevant to consumers

p. 156

Contract exemption clauses and unfair terms

p. 156

A cooling-off period

p. 157

Unfair business practices

p. 157

A warranty and a guarantee

p. 158

24

Grey goods or parallel imports.

p. 158 – 159

Scams

p. 159 – 161

Stokvels

p. 161 – 162

Pyramid schemes

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p. 162

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Study Notes G12 ~ Consumer Studies

THE CONSUMER PURPOSE: Taxes, interest rates and inflation • Types of taxes paid by South Africans, such as income tax, VAT, property taxes, taxes on goods and services (such as petrol, liquor, cigarettes, motor licences).

• Interest rates: applicable to different types of credit.

• Simple and compound interest (what is the difference, no calculations).

• Inflation: definition, inflation rate, the CPI in South Africa.

• Include any legal changes/new developments that might occur.

THE CONSUMER PURPOSE: Sustainable consumption of electricity • Comparison of the main sources of electricity supply such as fossil fuels and regenerative forms such as water, wind and solar.

• Responsible use of electricity related to housing and household equipment and appliances.

• The use of gas in households as a source of energy: advantages,

Direct taxes

p. 163 – 164

Indirect taxes

p. 164 – 165

Interest rates

p. 166 – 167

Inflation and the consumer price index

p. 167 – 168 25

Main sources of electricity supply

p. 169 – 172

Responsible use of electricity

p. 173 – 174

The use of gas in households as a source of energy

p. 174 – 176

The shortage of water in South Africa

Sustainable consumption of water • Water (explain the issue in general, but then focus on households): pollution of water, shortage of water, shortage of fresh, clean water.

• Responsible use of water related to housing and household equipment and appliances.

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p. 177

The shortage of fresh, clean water

p. 177 – 178

Pollution of water

p. 178 – 179

The responsible use of water

p. 179 – 181

disadvantages and cost.

What are municipalities?

26

27

p. 182

Delivery of basic services by municipalities

p. 182 – 184

Community rights and responsibilities

p. 185 – 186

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Study Notes G12 ~ Consumer Studies

Municipal services • The responsibilities of municipalities regarding services and service delivery.

• Responsibilities of communities regarding the use of municipal services.

PRELIMINARY EXAMINATION

PRACTICAL ASSESSMENT TASK 10 – during the examination or as arranged by Impaq

TERM 4 SUBJECT

CONTENT

LB

A

PRACTICAL: FOOD OPTION

REVISION

2.

Requirements for formal assessment in Consumer Studies



SBA – Complete all tasks and submit it on time to Impaq as outlined in the portfolio book.

Examination papers and tests will be made available via an alternative method or in the portfolio book.

Examinations are conducted at approved examination centres, as designated by Impaq/SACAI. Practical lessons must be completed weekly as described in the year programme.

NB: Assessors must allocate all marks – only moderated by Impaq.

Your Practical Assessment Task (PAT) consists of two tasks. o PAT – During June examination or as arranged by Impaq. o PAT – During Preliminary Examination or as arranged by Impaq.

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