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Susan DeFazio
Founder of Be Future Ready Today – The Joy Factory Podcast – Hr NETWORK Judging Panel Member Current: Be Future Ready Today Connections: 500+ Location: London, United Kingdom
About:
Organisational Health and Strategic Workforce Planning Expert with 20+ years of experience working in talent acquisition and management worldwide, Susan is part of a growing number of specialists who believe that organisational health will surpass all other business disciplines—creating the most incredible opportunity for improvement and market advantage. With the complexity of our world of work, her experience and skills have helped many leaders improve their ability to deal with risk and optimise outcomes across the triple bottom line - Prosperity, People and Planet. Being a catalyst for change throughout her career, Susan understands the value of raising the ability to gain more control of today and building competence and confidence for navigating the future.
Skills: Pioneering Simplification • Self-Empowering Toolkits • Improving the Triple Bottom Line • Elevating Strategic Thinking and Credibility • Empowering The How • SWP Implementation Expert
Experience:
Be Future Ready Today
Dec 2018 – present
Susan has been a leader, practitioner, vendor, buyer, employee and freelancer. She has held the power of influence, then not. She knows what it’s like to be a female leader. She understands the ups, the downs, the advantages and some disadvantages. Over the past 25 years, her experiences have shaped the traits she believes a healthy company should have, whether you’re a customer, part of the workforce, leader, analyst, shareholder, or impacted by the consequences of their actions.
Faculty Member - Human Capital Institute (HCI) - Freelance
March 2014 – present
Principal – Talent Advisory Services KellyOCG
Nov 2014 – Sept 2018
Director (21 Years) Kelly Services
Jan 1989 – Dec 2009
Education:
Henley Business School
Executive Education, Strategic Marketing, Value Creation Within Outsourcing Relationships Jan 2008 – Dec 2012
INSEAD
Customer Focus: From Promise To Action 2007 - 2007
Recommendation:
“Susan is an absolute expert in the domain of Human Resources. I have had the great pleasure and honour to work together with Susan in a number of different roles, responsibilities and projects and was always impressed by her deep domain expertise and solution-driven approach. As a seasoned practitioner, Susan has a clear view for what’s working and where there is optimisation potential. Her analytical and empathetic nature allow her not only to uncover root causes of inefficiencies but to convey them to her audience in an easy to follow yet captivating way. While being very detailed, Susan never loses sight of the big picture and always drives for efficiency. Working with Susan will broaden your perspective about what good looks like in Human Resources and what it really means take workforce planning to the strategic level.” Dr. Thorsten Koletschka.
Look no further. Connect with us. Transform your future.
Big change offers great opportunity. As you step forward into 2022, the need for new leadership and management skill sets and an even stronger coaching and collaborative mindset is already upon you. At Roffey Park Institute we hear your call. The change and transformation agenda. The need for managers to connect and empower teams to perform. For colleagues to become stronger business partners and internal consultants. Critical thinking and decision making at speed will be crucial to the organisational task ahead. Relearning working and reworking learning will be imperative. At Roffey Park Institute we can help unlock your and your organisation’s potential. With our partnership approach we can deliver tailored solutions to realise organisation goals.