Newsletter July – September 2022
Artist rendering of the new Imex facility.
Imex Summer Update Dear Imex partners, friends and colleagues. It’s been a very busy year and as always we thank you for your continued support. Now we have extended our product portfolio by the acquisition of brassware and baths we are very busy rebranding the new products. The feedback from our customers regarding the ability to order all bathroom products now directly with Imex has been fantastic and we continue to offer a simplified and complete solution to our partners.
popular with our partners as this displays live stock and has the ability to order online. Imex globally will continue to source solutions to grow steadily as a complete bathroom solution manufacturer and our product development team are busy designing cutting edge products which our customers have requested.
During recent months our Imex factory have invested over $43 million dollars in top of the range automated production to support the UK demand and hold record high stock. Our online portal www.imexceramic.co.uk is very
The Customer Service Team has promoted Jodie Grant to Head of Customer Service (Congratulations Jodie) and Jodie has been very busy rapidly growing the team at our UK Head Office. Very soon, each UK area will have a first point of office contact (Business Development Associate – BDA) who work alongside a dedicated customer service advisor as well as the area Business Development Manager. This has increased the customer service support levels UK wide and will continue to grow.
We are full steam ahead working on a complete all in one brochure including the new products and we anticipate this to be launched in autumn 2022. Until then, alongside our Imex May 2022 brochure, we will continue print of the current Puracast and Puraflow brochures which will all seamlessly drop in to the new combined brochure this autumn.
BKU Bathroom Supplier of 2022, which is a first for Imex and a great achievement just to be nominated so early on in our UK journey. We thank our partners for their support and nominations.
We are very proud to of received the 2022 PHG Innovation Award in recognition of our innovative Smart range of products and our Virtual Showroom solution that also boasts our augmented reality technology – available to all our Imex partners. We have also received nominations and been shortlisted for BMJ and
For more information please call our Head Office or contact your Business Development Manager for a full presentation. Thank you. Update from James Wood, Imex UK Retail Sales Director