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ANNUAL REPORT

2019

“INNOVATION IS THE ABILITY TO SEE CHANGE AS AN OPPORTUNITY - NOT A THREAT .” - Steve Jobs

TABLE OF CONTENTS

Welcome

Board of Directors

Archbold

Monthly Programs

Leadership Thomas

Economic Impact

Southern Pines

Leadercast

Community Impact Awards

Financials / Membership

Thomasville National Bank

Economic Development

Project Purpose / iLEAD

Ribbon Cuttings

Cash Mob / Facility Rental

WELCOME On behalf of the Thomasville-Thomas County Chamber of Commerce Board of Director’s and staff, I’d like to extend our sincerest gratitude for your support and membership in 2019. Your Chamber finished the year strong, working diligently to begin 2020 debt free!!! Adapting new membership structures has proven beneficial for many chambers across the United States. I am excited to report that we have successfully transitioned to a system that offers five options, providing opportunities that best fit your business needs. In addition, the new structure has enabled us to operate more efficiently, expanding the development of new programs and services, all of which are in keeping with our 5 pillars of focus: Advocacy, Business Development, Leadership, Small Business and Talent. Workforce has been a large focus this year. Cultivating and stewarding programs and services focused on

connecting talent and education to our member businesses is essential to insulating our workforce pipeline. Women in local leadership have taken an active role in a new program called WILL Power. This platform provides opportunities for personal and professional development for women of all ages and stages in their career or retirement. The new and improved youth leadership program, rebranded as iLEAD, kicked off with a one-week intensive. During the intensive, students were posed with developing solutions to local business problems through an interactive platform called Tisk-Task. Our talent is young, but mighty and our partnerships are critical for their future.

Andrea Collins Executive Director On Board since June 2017

Christina Reneau Director of Marketing & Public Relations On Board since November 2013

Suzannah Heald Direcotor of Member Services & Operations On Board since February 2014

Kolbey Capps First Impressions Coordinator

On Board since August 2019

It is with the support of members, like you, that we can continue serving as advocates and developing programs to strengthen our business community. Thank you for your partnership with us in 2019. We hope you’ll continue to take advantage of new opportunities to get involved. We are moving into an evolutionary period, one with unlimited potential for the coming year and beyond and we can’t do it without you!

A NOTE FROM OUR CHAIRMAN CULLIN HAMM J. Smith Lanier & Co. With the implementation of the tiered membership structure came an opportunity to review the current programs and try to offer more for our members. Andrea and her team did an outstanding job with this. iLEAD is the revamped youth leadership program and received very positive feedback from the participants. Women’s Forum was rebranded as WILL Power and has seen drastic growth throughout the year. The Economic Impact event was revitalized with a stronger emphasis on the local community rather than the entire state of Georgia. We are also getting more involved with young professionals It has been a great honor and a pleasure to serve as the Chair of the Board of Directors during the 2019 year! With 2018 being all about the Chamber building transformation, 2019 was all about purpose! Most people are familiar with and appreciate the Chamber, but couldn’t pinpoint a good description of what the Chamber is or does for the community. The Chamber team put a strong emphasis on bringing a renewed value to its members in 2019…and I must say it was a huge success! The tiered membership levels implemented in late 2018 does a tremendous job of laying out the expectations for each level for a prospective member. This new structure has proved to be very successful and well-liked by the members! In fact, as of the end of 2019, the Chamber is 100% debt free! Now all resources will be directed to focusing on how to help our members!

and the youth in the area. Project Purpose started in 2019 and was a huge success. This program was a collaborative partnership with Evoqua, Southern Regional Technical College, Payroll Development Authority, Thomasville City Schools and Thomas County Schools. This program targets high school seniors interested in a direct career path after graduation. The program was so successful that one of the participants was hired by Evoqua! The Chamber hosted a signing day event to celebrate this wonderful opportunity for one of our future leaders. The Thomasville-Thomas County Chamber of Commerce has been built on a foundation of strong leadership and rich history. Your Chamber is in great hands with Andrea and her team. They have immense pride in what they do and I’m confident that the Chamber will continue to thrive for many years to come! I hope everyone has a wonderful 2020 year! Best of luck to the incoming Chair, Kevin Glass. Sincerely, Cullin Hamm

BOARD OF DIRECTORS Dara Barwick Dara Barwick Consulting

Josh Cone

Thomasville National Bank

Chansidy Daniels

Jason Harpe

Christopher Jones

Lindsay Leverette

CCH Construction

Secure Records Solutions

Larry Plank New Hire Solutions

Flowers Foods

Debra Smith

Taste of Thomasville Food Tour

SERVPRO

Greg Eiford

Kevin Glass

Andre Marria

Ali McKay

TC Federal Bank

Battery Source

Rose City Toastmasters

Jackie Spadoni Caldwell & Langford Insurance

Eric Ward

Thomasville National Bank

Edward Jones Investments

Celebrating 95 Years of Healing Changing the Community On June 30, 1925, John D. Archbold Memorial Hospital was officially dedicated. Archbold opened as a modern, 100-bed general hospital, treating patients that came from South Georgia and North Florida. The medical staff that was assembled for the new hospital set the stage for a longstanding tradition of excellent physicians caring for this region. The first 3 floors of the west wing of the hospital opened in December of 1958, adding 56 beds. Improvements to surgery, delivery rooms and nursery were made during this time, while the x-ray department was expanded. A cafeteria for staff and patients, along with a pharmacy, were also completed during the expansion.

A Period of Exponential Growth The 1980s was a period of growth for the health system. Grady General Hospital, Brooks County Hospital, a specialty clinic in Mitchell County, Mitchell County Hospital, Mitchell Convalescent Center and Pelham Parkway Nursing Home all become part of Archbold’s network between 1985 and 1990. Since then, additional specialty clinics have opened in Bainbridge, Cairo, Camilla and Quitman. Archbold purchased a magnetic resonance imaging unit (MRI), the first of its kind in Georgia south of Atlanta and in North Florida.

Archbold Health Services began offering home health care in 1973. In-home care was offered as an alternative to acute hospital care or extended care facility placement. Over the years, Archbold Health Services has grown to include Hospice of Southwest Georgia, Archbold Pinetree Pharmacy and Archbold HomeCare Store.

In 1988, the Lewis Hall Singletary Oncology Center became the region’s first comprehensive cancer facility. It opened with the latest diagnostic and treatment equipment and offered a unique approach to cancer care through the combination of medical oncology, chemotherapy and radiation therapy under one roof. The center also offered ancillary services including patient education, nutrition counseling, rehabilitation and social services. Archbold’s Outpatient Surgery Center opened in May of 1989 as an addition to the West Wing with its own entrance for patients. It was built in conjunction with the complete renovation of the hospital’s inpatient surgical department.

The 2000’s In 2002, the Archbold Ambulatory Care Center opened and provided the community with the Ambulatory Surgery Center, Imaging Center, Women’s Center, and a relocated Preadmission Testing department. The center gave patients access to cutting-edge technology including the most powerful MRI available at that time, and the GE Lightspeed CT scanner, which produced vital diagnostic images in under a minute. Archbold became the third hospital in Georgia to acquire the Gamma Knife in 2003. This technology allowed physicians to treat brain tumors, lesions and malformations in the brain without a scalpel or the usual risks associated with surgery. The Lewis Hall Singletary Oncology Center moved into a newer and larger building in August of 2010. It provides patients with private, semi-private and open-area options for infusion treatments. Patients also have access to clinical trials, a patient navigator program and a scalp cooling treatment system to help chemotherapy patients retain their hair during treatments. Archbold’s North Tower – the largest single construction project in Archbold’s history – opened in May of 2012. The tower houses the Emergency Department, the surgery department and the intensive care unit.

Looking Towards the Future Archbold’s culture has always been one of innovation – striving to be a place for state of the art medicine and healing for the Thomasville community. Planning is underway for a renovation in the Loudermilk Heart and Vascular Center to provide a fifth cath lab and other expansions and improvements. This project, planned for completion in 2021, will allow physicians to treat more patients in a timely manner. Opening in the fall of 2020, Archbold’s new Advanced Therapy and Sports Medicine clinic will open on East Pinetree Boulevard. The new building will allow staff to offer a full range of physical, occupational and speech therapy services to patients, along with a sports medicine program that caters to active community members. The opening of the John B. and Elizabeth V. Wight Inpatient Hospice Unit will be in the winter of 2021. Housed on the fourth floor on the West Wing of the hospital, the unit will be able to provide hospice patients with around-the-clock care in a hospital setting. “Our goal is to be the best healthcare system in our region,” said Perry Mustian, President and CEO of Archbold Medical Center. “We’ve been successful because of a long history of having outstanding physicians, staff, access to state-of-the-art technology and strong community support.”

MONTHLY PROGRAMS

VOOM

Average # Attendees

Sponsors

A Thomasville-Thomas County Chamber of Commerce Program

HOSTS

Cocktails & COMMERCE A Thomasville-Thomas County Chamber of Commerce Program

WILL Power attendees at the yearly Vashti program in December.

Cocktails & Commerce hosted by New Hire Solutions.

Average # Attendees

WILL Power: January 2019

Average # Attendees

WILL WOMEN IN LOCAL LEADERSHIP A

omasville- omas County Chamber of Commerce Program

Quarterly Partners

Booth Sponsors

$2,918.60 raised for Scholarships

WILL Power is a great advocacy and support for women in our business community. It allows for networking, business connections, collaboration, business development and strong relationship building through all the speakers and interactive participation. Anyone not participating in this wonderful platform is missing out on a great opportunity. - Barbara Williams-Anderson, First Commerce Credit Union

LEADERSHIP Thomas Leadership Thomas Class 36 was the second class to graduate under the new Leadership Thomas Stucture in June 2019. The revitalization of the program, which began in 2017, included the addition of leadership training by the J.W. Fanning Institute for Leadership Development.

L e ad e r s h i p Tr ai n i n g

Class 37

Weekend R e tr e at

Leadership Class 37 kicked off with an Opening Retreat at Callaway Gardens in August. This group of fifteen diverse leaders from our community bonded quickly over in-depth personality profiles, team building exercises, extra-large pizza and games. As we move into 2020, Class 37 has several sessions left before graduating in June. Each class must complete nine full day sessions before graduation. Each session includes leadership training and community awareness. Class 37 is currently underway with implementing their class project, which is to reach a goal of 500 citizens of Thomas County taking the Stewards of Children “Darkness to Light” training.

Fifteen

C l as s m ate s Nine

Sessions

THOMAS C o m m u n i ty A w ar e n e s s

Class 36

Leadership Thomas inspired, challenged, and shaped me to be a stronger leader. The year-long program also allowed me to connect with my classmates in a lasting way.

Leadership Thomas was the perfect opportunity to connect with other young leaders in our community, learn the rich and diverse history of this city, and it gave me an opportunity to continue my professional development.

I am honored to have been chosen for this experience and have learned more about the culture of our community in the past few months than I have learned in my lifetime.

Sonia Vick

Elijah Miranda

Melissa Donaldson

LT Class 35

LT Class 36

LT Class 37

ECONOMIC 20 IMPACT 19 A focus on Thomasville & Thomas County

Tal k l a T s ’ t e L “ Presenting Partner

ent”

“The event was a huge success! Citizens of the community got an inside look of what is really happening in our hometown and were given valuable tools and resources that are making an impact on our future.” - Landis Thomas, New Hire Solutions

New Hire Solutions Providing People & Positions

1,000

23%

In 2019, Millennials made

Thomas County added 1,000

23% of the population is

up 75% of the

jobs this year when

projected to be senior

workforce in GA ---

projected to lose ---

citizens in coming years ---

“Most talented workforce,”

“You did something right!”

“Grey Tsunami Affect”

- Chris Clark

75%

OUR EXPERTS

Chris Clark GA Chamber

Larry Plank

New Hire Solutions

Landis Thomas New Hire Solutions

Sharon Edwards Spark Thomasville

Djanaha Cole Spark Thomasville

Alyssa Foskey

Small Business Development Center

Shelley Zorn

Imagine Thomasville

Merrill Wilcox

GA Partnership for Excellence in Education

144 Attendees

• 12.2 Million People • 1.5 Million Vehicles • 10.9 Million People • 13 Internet Devices per Person

2020

2030

• 14.7 Million People

2050

2040 • 13.4 Million People • 117% Growth in Service Jobs

Georgia’s Future 15

LEADERCAST Live Founded in 2001, Leadercast is on a mission to fill the world with leaders worth following by providing events and resources for individual teams, organizations and corporations across all industries. Through these events, blogs, podcasts, webinars, digital badging and Leadercast NOW video library, Leadercast outfits leaders to be their best each day of the year.

ATTENDEES

SPEAKERS

Andy Stanley • Caroline Leaf • Marcus Samuelsson • Ginger Hardage Carla Harris • Craig Springer • Patrick Lencioni • Juliet Flint • Gayle King

LEADERCAST Women Leadercast Women is a one-day leadership event where attendees from all walks of life come together to hear inspirational stories from women leaders. The event features an all-woman cast but the experts deliver actionable leadership insights for all leaders, male and female. Broadcast live from Atlanta each October, the event reaches an international audience at host sites around the world.

ATTENDEES

SPEAKERS

Kate Delaney • Kendra Scott • Susan Packard • Francesca Gino Glennon Doyle • Deshauna Barber • Laura Ling • Luvvie Ajayi

Presented by:

In 1919, brothers William Howard and Joseph Hampton Flowers, Jr. opened Flowers Baking Co. in Thomasville, selling 500 loaves on the first day. The bakery is still located on Madison St. next to what is now the CSX rail line. Much expanded today, part of the original exterior wall of the bakery is still visible. Today, Flowers Foods operates 47 highly efficient bakeries that produce some of the best-selling bakery brands in the U.S., with organic, non-GMO, and gluten-free options.

Non-Profit of the Year: The Treehouse

Manufacturer of the Year: Cleaver Brooks

The Bob “Hutch” Hutchison Legacy Award: Brookwood School

Woman of the Year: Kha Thomas McDonald

Entrepreneur of the Year: Spencer Young

Large Business of the Year: New Hire Solutions

Small Business of the Year: SouthLife Supply Co.

FINANCIALS “Debt is normal. Be WEIRD.” - Dave Ramsey $163,122.35 RENEWALS

$32,161.52 NEW MEMBERS

$38,283.39 EVENTS $39,412.79 PROGRAMS

$$$

17 %

At the end of 2019, the Chamber exceeded the forecasted budget by 17%

The Chamber is proud to say that as of 01.01.20, we are

DEBT FREE!

Income

Expenses

Net Profit

Original Forecast

$305,501.96

$303,277.87

$2,224.09

12/31/19 Actual

$332,191.40

$319,754.24

$12,437.16

MEMBERSHIP BREAKDOWN

1 2 Gro w

A ch i e v e

5 LEAD 57 21

Co nne c t

P ro m o te

329

Grandfathered

2019 NEW MEMBERS 90 Works • ACD Tax Services, LLC • Active Soles Running Company • Allstate Insurance Agent: Clifton Scott Cox Atkore International • Barwick Construction Group • Beachton Denture Clinic & Dental Center Bethany Hospice and Palliative Care • BodyTrac Health and Fitness Thomasville • BoxDrop Mattress Broadway Commercial Investments, Inc. • Camellia Gardens of Life Care of America • Capital Regional Medical Associates Check-Mate Manufacturing, LLC • District Attorney’s Office Southern Judicial Circuit • Eastern Pines RV Resort, LLC Farmers Home Furniture • Fountain of Life Rescue • Glen Haven • GoFroe • Harper’s Seafood Fresh Market Healthcare Staffing • Jane Alexandra Concierge Travel • Jimmy Johns • Little Pink Houses of Wiregrass Country Matador Engineered Metal Buildings • McGraw & McGraw PC • Metro Power, Inc. • Movement Mortgage New South Roofing, Inc. • Nutrien Ag Solutions • Oilon US Inc. • Oracle Design • PCOM South Georgia Peak’s Septic Tank Service, LLC • Platinum Roofing Solutions, Inc. • Potty Man Portables • Pour Paint N More LLC Red Hills Lumber Company • Renew Medi Spa • Rowland Publishing, Inc. • Sonny’s Real Pit Bar-B-Que SouthLife Supply Co. • Synergistic Staffing & Training Center Inc. • Thomasville Music and Drama Troupe Thomasville Orthopedic Center, P.C. • Troy University- Albany Area Support Center • Walker Home Inspections, LLC Weeks Auction Group • Window Source of Southwest Georgia • WoodmenLife • WV-Development 23

“A b an k is a co lle c t i on o f it s custo m er s.” —

ST EPHEN

CHENEY

C HAI R MAN

CEO

TNB: A true local bank started by local people for local people. Thomasville National Bank opened its doors 25 years ago. Our bank’s idea and aim were new and different: a bank started by local people, for local people; rooted in our community, based on personal relationships, minimizing bureaucracy; always strong and always visionary. TNB’s success is never an idea alone—it lies in our community of customers At TNB we empower leaders. While many banks talk about empowering their employees, few actually do. We encourage creative thinking, self-motivation, decision making, and team work. There is no micro-management: no timeclocks or sales quotas—just dedicated local bankers taking great care of their customers.

BACK LEFT TO RIGHT: Eric Ward, Vice President; Katie Clay, Personal Banker; Josh Cone, Assistant Vice President FRONT LEFT TO RIGHT: Stephen H. Cheney, Jr., Vice President; Olivia Sanders, Lending Officer

LEFT TO RIGHT: Hank A. Stone / Senior Vice President; Phillip H. Davis / Senior Vice President - TNBFS; Charles H. Hodges, III / President; Stephen H. Cheney / Chairman, CEO; Joel W. Barrett / President - TNBFS; Hollie W. Lloyd / Senior Vice President, CFO

Exceeding our customers’ expectations. We offer the flexibility of a local bank. Every mortgage application starts by listening to the unique requests of each borrower. We know the importance of keeping things as straightforward as possible, with the goal to always exceed our customers’ expectations. LEFT TO RIGHT: Charlotte M. Hodges, Vice President / Mortgage Lending; Jason Stump, Vice President / Mortgage Lending

Offering you peace of mind. At some of today’s banks, consistency and stability are often casualities to mergers, name changes, and employee turnover. Not at TNB. Here, we never waiver from traditional banking principles: superior personal service and reliability. You see us. You know us. You can trust us.

LEFT TO RIGHT: Melinda Bryant, Loan Administration; Hope Hutcheson, Loan Administrative Assistant; Janet Liles, Vice President; Linda Chastain, Executive Assistant / Marketing Officer; Gena Brogren, Banking Officer / Remington Branch Manager

301 North Broad Street

True local banking. For you. About you. Thomasville, Georgia

I 229.226.3300 I tnbank.com

ECONOMIC DEVELOPMENT “Every day, business owners choose Thomasville to be their home. We are amazed by the wonderful companies we work with, and we welcome businesses that value a strong workforce and a great lifestyle.” - Shelley Zorn, Payroll Development Authority

320 J o b s

7 7 5 J obs

Existing Industry Expansions:

Community Wins:

Sweet Grass Dairy • Blackwater Timber Evoqua Water Technologies Martel Marine Panels • FPL Foods Blackberry Patch • Survive-A-Storm Hurst Boiler

Check-Mate Industries • Walmart Courtyard by Marriott Red Chamber Seafood Brandt Information Services Call Center Southern States Insulation

Check-Mate Industries Grand Opening

$125

MILLION

Capital

Investments

T H O M A S V I L L E

GROUND BREAKINGS

The Residence at Oak Grove

Sweet Grass Dairy

Courtyard by Marriott 27

Issacc King accepting his new position at Evoqua Water Technologies during the inaugural Project Purpose Signing Day.

“No attempt to close the skills gap will ever succeed until or unless we celebrate those who are willing to learn a skill that is in demand.” - Mike Rowe

Applicants

Graduates

Interviews

Hire

JECT

PURPOSE

If students work hard at the program and actually put themselves into it and make it their priority; they can get it done. It’s worth it! - Isaac King Project Purpose

T H O M A S V I L L E

iLEAD “Working with the iLEAD program gave us the opportunity to test our software in our own community and prove our concept. But it also provided the platform to connect with other chambers and workforce development organizations nationwide. The Chamber has been a true partner in launching our business.” - Katie Chastain, Tisk Task

REFLECT...

SOLVE... UNDERSTAND...

CONNECT...

RIBBON CUTTINGS

Barwick Construction Group

Bill’s Jewelers

Capital Regional Medical Associates

Gh3enterprise Home Inspection

BoxDrop Mattress

Christopher

MetroPower

Pour Paint & More

Sonny’s BBQ

Barwick Secure Construction Records Group Solutions

Check-Mate Industries

& Co. of Thomasville

Taco Bell

CASH MOB Inspired by Flash Mobs and a deep sense of community, Cash Mobs help keep our money circulating here at home. Once a month, we visited locally owned and operated businesses armed with $10, a smile, and a love of Thomasville. That’s it – just spend $10, it’s not much, but the impact can be huge!

The Hare & The Hart

J’s Wine & Spirits

Caroline Hill

W.G. Hamil Gift Store

The Bookshelf

Imagination Emporium 32

FACILITY RENTAL Through its phenomenal growth and outstanding fundraising efforts, the Chamber is now able to offer its building and patio for event rental. The recently remodeled, 5,000-square-foot space includes a reception/welcome area, business center, conference room, updated kitchen, ADA restrooms and a beautiful outdoor kitchen and patio area! The space is available for rent to Chamber members (at a discounted rate) and non-members.

Rentals Totaling

$4,619.48

As 2019 comes to a close, we reflect upon the emense amount of growth that the Chamber has experienced over the last few years. It is the end of a decade and we gladly welcome the new roaring 20’s with open arms!