Illinois Banker Magazine | July - August 2022

The Official Publication of the Illinois Bankers Association illinois.bank

July-August 2022

Meet Betsy Johnson

2022-2023 IBA Chair OFFICERS AND EXECUTIVE COMMITTEE MEMBERS

Chamberlain

Nestler

Burge

Collins

Pettaway

Gross

ADDRESS SERVICE REQUESTED ILLINOIS BANKERS ASSOCIATION 3201 WEST WHITE OAKS DRIVE, SUITE 400 SPRINGFIELD, IL 62704

July-August 2022 • Vol. 107 / No. 6 • illinois.bank

TABLE OF CONTENTS

13

30 DEPARTMENTS 5

Messages from the C-Suite

6

Compliance Corner

9

Preferred Vendors

17 Golf Outing Thank You 31 News & Notes 34 On the Move 37 Events Calendar

28

22

FEATURES

13 Meet Betsy Johnson: 2022-2023 IBA Chair 20 Leading Your Banking Sales Team: 5 Keys to Success 22 A SHOUT OUT to IBA's Preferred Vendors and Associate Members!

28 Teach Children to Save Day 30 Farmers State Bank named top Extraordinary Bank in the Nation

38 Preferred Vendor & Associate Member News 38 Ad Index 39 New Associate Members

Our Mission: Advocacy. Education.

Industry Resource...for all Illinois bankers.

Our Vision: Connecting Bankers.

Advancing Banking.® Our Core Values: The Illinois Bankers Association will place our members’ interests first, be responsive to their needs, and provide them with the highest level of professionalism and service. The IBA staff is the Association’s greatest asset.

We will conduct ourselves with integrity and respect. We will work together as a team, share information, build upon our strengths, embrace new ideas, and recognize and celebrate accomplishments.

OFFICERS AND EXECUTIVE COMMITTEE MEMBERS Betsy Johnson Chair Solutions Bank, Forreston

BOARD OF DIRECTORS REGION 1

REGION 4

Rudy Gonzalez CIBC Bank USA Chicago

Scott Bland First Neighbor Bank N.A. Toledo

Frank Pettaway The Northern Trust Company Chicago

REGION 5

REGION 2 Thomas Chamberlain Chair-Elect Iroquois Federal Savings & Loan Association, Watseka Anthony Nestler Vice Chair Hickory Point Bank and Trust Co., Decatur

T.J. Burge Treasurer Community Partners Savings Bank, Salem

Megan Collins Member-at-Large Bank of America, Chicago

Brett Tiemann INB, National Association Springfield

Peter Brummel Grundy Bank Morris

Rick Parks First National Bank of Waterloo

Courtney Olson First Bank Chicago Highland Park

Bethany Shaw Peoples National Bank Mt. Vernon

REGION 3

FUTURE LEADERS ALLIANCE BOARD CHAIR

Lawrence Horvath Heartland Bank & Trust Company Bloomington Tyler Rouse First Federal Savings Bank of Champaign-Urbana

(non-voting member) Kara Austin Murphy-Wall State Bank and Trust Company Pinckneyville

Randy Hultgren Secretary Illinois Bankers Association

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Gustavus Bahr PNC Bank, N.A. Chicago

Amy Randolph Busey Bank, Champaign

Dane Cleven Community Savings Bank Chicago

Steven Rosenbaum Hoyne Savings Bank Chicago

Megan Collins Bank of America Chicago

Matthew Smith First Mid Bank & Trust, N.A. Mattoon

Jim Hannon First Security Trust & Savings Bank Elmwood Park

Dan Wujek State Bank of Cherry

Quint Harmon Pioneer State Bank Earlville Karlie Krehbiel Lisle Savings Bank Richard Mahoney First Midwest Bank Moline

Two Offices to Serve You! Springfield Office: 800-783-2265 • Chicago Office: 800-878-2265 To connect with our staff, use this email format: firstinitiallastname@illinois.bank Executive Administration

Government Relations

Randy Hultgren, President & CEO

Ben Jackson, Executive Vice President

Erich Bloxdorf, Executive Vice President & COO

Aimee Smith, Assistant Vice President

Mary Curl, Executive Assistant & HR Manager

Matt Imburgia, Director

Pam Macha, Springfield Office Coordinator

Marketing and Member Relations

Finance and Administration Mark Bennett, CPA, Executive Vice President and CFO

Julie Winterbauer, Senior Vice President Tammy Squires, Vice President, Data & Digital Marketing Robin Lane, Director, Associate Membership

Marie South, Financial Assistant

Tim Robinson, Director, Bank Relations

Legal and Compliance

Linda Koch, CAE, Manager, Member/Business Relations

Carolyn Settanni, Executive Vice President & General Counsel Carly Berard, Senior Counsel Michael Schasane, Compliance Counsel

Michelle Gross Immediate Past Chair State Bank of Bement

Michele Petrie Village Bank & Trust, N.A. Arlington Heights

ILLINOIS BANKERS ASSOCIATION STAFF DIRECTORY

Marcia Stratton, CPA, Director

Frank Pettaway Member-at-Large The Northern Trust Company, Chicago

MEMBERS-ATLARGE

Nick Sladek, Administrative Assistant

Sarah Cowan, Membership Assistant Illinois Bankers Business Services, Inc.

Maddison Harner, Manager, Marketing & Digital Communications Illinois Bankers Education Services, Inc. Callan Stapleton, CAE, President Lyndee Fein, Director, Education & Conferences Denise Perez, Director, Education & Training Rachel Selvaggio, Director, Forums & Future Leaders Alliance Debbie Jemison, CAE, Director, Financial Literacy Amy Sale, Education Assistant Illinois Bankers Group Insurance Trust Erich Bloxdorf, Plan Administrator Mike Mahorney, Senior Trust Advisor Hillary Meyers, Trust Manager

Brian Hoffman, President Adam Walsh, Vice President, Insurance Services

Editorial Office 3201 West White Oaks Drive Ste. 400 Springfield, IL 62704 217-789-9340 www.illinois.bank With the exception of official announcements, the Illinois Bankers Association disclaims all responsibility for opinions expressed and statements made in articles published in Illinois Banker. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is provided with the understanding that the publisher is not engaged in rendering legal or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Illinois Banker (ISSN 0019-185X) is published bi-monthly and is available at a cost of $45 per year for members and $90 per year for nonmembers. Regular issue single copy price is $8.50. Postmaster, send address change to Illinois Bankers Association, 3201 W. White Oaks Drive, Ste. 400, Springfield, IL 62704. News items from members of the Illinois Bankers Association are invited and are due on the first of the month preceding publication. © Copyright 2022 by Illinois Bankers Association (unless individual articles list copyright). Reproduction of any material in the Illinois Banker is strictly prohibited without written permission of the publisher.

MESSAGES

Chair, Illinois Bankers Association

I have seen the strength in the IBA I have witnessed how dedicated they are to serving our members. Several years ago, the IBA created a Core Values statement focused on the IBA staff, and a Vision and Mission Statement concentrated on you! Those all work beautifully to support the new strategic plan to be finalized this September.

Betsy Johnson

President & CEO Solutions Bank, Forreston

With our significant background and market research, the final plan’s pillars are Government Relations, Education, Resource Provider, Member Centric, and Data-Driven.

In the coming months, IBA staff, bank members, and the Executive Committee will set key performance indicators and goals with a plan of execution and accountability.

The strategic plan is not revolutionary; it

is rather elementary. While the IBA does many things well and has a sound financial footing and solid member relationships, the strategic plan will focus on the plan’s pillars.

As the all-inclusive banking association, the strategic plan allows us to continue to provide member value to all banks of all sizes. Thank you to everyone who put their time and talent into this plan for the continued success and future of the Illinois Bankers Association and Illinois bankers.

The final statement of the plan captures our ultimate goal of converting our fans into fanatics. I am excited about this coming year and meeting both current and future members as we grow all of you into FANATICS!

President & CEO, Illinois Bankers Association

Grateful Anticipation Powerful, innovative leadership through challenging times is priceless. We are thankful that our IBA Board serve as volunteers because we could never afford such talented people. Summer brings transition for the IBA with Officers and Board Members as they finish their terms and new individuals step into these roles.

Randy Hultgren

IBA President & CEO

Michelle Gross, State Bank of Bement, was a superb leader of the IBA Board last year. I was privileged to travel around Illinois with Michelle meeting with bankers from every size bank. Michelle is incredibly relatable to every banker, listening and sharing valuable information and suggestions.

Michelle has been a mentor to me and the IBA staff. Michelle, thank you for your great leadership and service.

Although we will miss the contributions

of our outgoing board members, we are grateful for the new opportunities that will come with new leaders. Thank you to these outgoing IBA Board members: Brant Ahrens - CIBC, William Gleason – The Leaders Bank, Joan Heggen-McMahon – U.S. Bank, Gary Collins – Old Second National Bank, Richard Knebel – The Bradford National Bank of Greenville, Jeff Fauver – Catlin Bank, James Huiskamp – Blackhawk Bank and Trust, and Pamela Sharar-Stoppel, Wintrust Financial. Thank you again for your service, expertise, and leadership!

The future is exciting for the IBA. Chair Betsy Johnson, Solutions Bank, will lead us well as we implement the new strategic plan. Our marching orders are clear, and this next year will bring significant opportunities for your association to become better – for you.

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COMPLIANCE CORNER The IBA Law Department

QUESTION

If a customer willingly purchases a service from a merchant on their debit card, then decides they are dissatisfied with the service, do we need to provide a provisional credit to the customer if they cannot resolve their dispute with the merchant? Based on our investigation, we concluded that no fraudulent activity occurred.

ANSWER

No, you are not required to provide a provisional credit to a customer if you have determined that an “error” (such as an unauthorized or incorrect electronic fund transfer) has not occurred on their account — and we do not believe a dispute over the quality of a merchant’s service constitutes an “error.”

Under Regulation E, a financial institution may be required to issue a provisional credit and refund a customer (subject to certain consumer liability tiers for unauthorized electronic fund transfers) if an “error” occurs on their account. Errors

include incorrect electronic fund transfers to or from the consumer’s account and unauthorized electronic fund transfers, defined as “an electronic fund transfer from a consumer’s account initiated by a person other than the consumer without actual authority to initiate the transfer and from which the consumer receives no benefit.” However, as noted in an article from the Federal Reserve Bank of Philadelphia’s Consumer Compliance Outlook, “Regulation E does not define an error to include the right to dispute a transaction with a merchant because of a problem with goods or services.”

QUESTION

We are considering closing one of our bank’s branches all day on Thursdays and Saturdays every week.

Is this allowed under the Promissory Note and Bank Holiday Act, or are we only able to close on one day that is normally a business day?

ANSWER

No, we do not believe you are permitted to close a branch on a normal business day and all-day on Saturday every week under the Promissory Note and Bank Holiday Act. Our understanding is that the Act requires banks to remain open at least four and a half days each week.

adopting a resolution authorizing the closure, (2) recording an officer-certified copy of the resolution, (3) publishing the resolution in a county-wide newspaper once each week for three successive weeks before the closure, and (4) submitting evidence of the newspaper publication to the IDFPR.

According to the Illinois Department of Financial and Professional Regulation (IDFPR), a bank may close on Sundays and at noon on Saturdays without notice. In addition, a bank may select one additional day each week to remain closed by following four steps set out in the Act: (1)

Consequently, we do not believe that permission to close for “one additional day” means that a bank or bank branch may close all-day Saturday and on another regular business day every week.

QUESTION

Are we required to confirm that our business customers are registered with the Secretary of State? Are there any concerns if we allow a business to maintain a deposit account after it has been voluntarily or involuntarily dissolved, or if a business loan customer is voluntarily or involuntarily dissolved?

ANSWER

No, we are not aware of any law or regulation requiring your bank to determine whether a business customer is in good standing with the Illinois Secretary of State or the secretary of state of any other state. However, you may wish to review your commercial account agreements and loan agreements

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to determine if they require a customer to remain in good standing under applicable laws.

The Customer Identification Program (CIP) rules do not require your bank to obtain a copy of a business customer’s

state registration for purposes of opening an account. The CIP rules require only that you document the business customer’s identity — for example, by obtaining its certified articles of incorporation or articles of organization — when opening the account.

However, we believe it is common for commercial account agreements and loan agreements to require a commercial customer to remain in good standing under applicable laws.

Our impression is that while most depository institutions do not actively monitor the legal status of their commercial customers, when they do discover a problem with the legal status of a commercial customer, they bring the issue to the

customer’s attention. In most cases, the customer quickly resolves the issue.

In Illinois and certain other states, if a business is involuntarily dissolved (for failing to pay a filing fee, for example), its legal status can be reinstated by resolving the problem that caused the dissolution, and the business will be deemed to have continued in existence throughout the period of dissolution as if it had never been dissolved.

In addition, claims against a dissolved business that is not reinstated remain valid for a period of time after the dissolution, the length of which varies depending on whether notice of the dissolution is provided.

About the IBA Law Department

Our IBA Law Department provides many resources to help our bank members meet their compliance challenges, including a dedicated compliance website (www.GoToIBA.com) where users can submit their compliance questions to the IBA Law Department. We also publish a free weekly e-newsletter highlighting the latest regulatory developments, select recent Q&As, and other useful information – let us know if you want to subscribe!

Note: This information does not constitute legal advice. You should consult bank counsel for legal advice, even if the facts are similar to those discussed above.

July-August 2022 •

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PREFERRED VENDOR

July-August 2022 •

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WINDSOR ADVANTAGE’S Q&A CORNER Notes of Interest

By Connor Mulvey, Vice President–Business Development A rising interest rate environment post-PPP will make us create a more focused effort in growing our SBA program. How can we collect data to help us be more strategic in our program?

The Windsor Advantage SBA Atlas gives lenders, and others in the SBA industry, the ability to analyze historical SBA loan data and filter this data by fiscal year and geographic area. Before the SBA Atlas, the only way to access this data was through a cumbersome and disorganized Excel file, requiring significant effort to obtain meaningful insights.

The SBA Atlas makes this data easily accessible through an online portal, taking the headache out of analyzing the data to make SBA lenders more successful. Lenders everywhere can make better decisions about their SBA lending strategy with SBA loan data now at their fingertips.

There are two different versions of the SBA Atlas. The first is a Standard Version available to anyone who creates an account, and the second is a Premium Version reserved only for customers and referral partners.

You can build your own customized SBA Loan data dashboards, empowering you to develop a better SBA Lending strategy. The SBA Atlas allows you to filter by location and fiscal year to analyze industry trends and understand your local competition. The world of SBA lending is now at your fingertips. Start exploring today. This program is accessible to the industry for free.

Who were the top SBA Lenders in Illinois in 2021?

Byline Bank

IL

113

$ 128,788,000

The Huntington National Bank

OH

355

$ 77,292,300

LendingClub Bank, National Association

UT

28

$ 68,880,300

Live Oak Banking Company

NC

41

$ 60,132,600

Millennium Bank

IL

26

$ 50,199,300

Village Bank and Trust, National Association

IL

60

$ 42,075,600

Merchants Bank of Indiana

IN

29

$ 37,383,400

First American Bank

IL

32

$ 27,888,600

Harvest Small Business Finance, LLC

CA

34

$ 27,819,200

Busey Bank

IL

21

$ 27,116,700

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What were the top 10 industries financed by SBA loans in 2021?

Hotels (except Casino Hotels) and Motels

34

$ 79,954,200

Gasoline Stations with Convenience Stores

52

$ 61,272,600

Full-Service Restaurants

73

$ 38,416,900

Limited-Service Restaurants

79

$ 37,464,600

General Freight Trucking, Long Distance, Truckload

83

$ 35,786,800

Beer, Wine, and Liquor Stores

33

$ 31,328,600

Supermarkets and Other Grocery (except Convenience) Stores

19

$ 20,769,600

All Other Specialty Trade Contractors

29

$ 20,549,100

Landscaping Services

30

$ 19,363,200

Offices of Dentists

30

$17,994,300

Windsor Advantage, LLC is the nation’s largest Government Guaranteed SBA and USDA Lender Service provider, based in Chicago with offices in Indianapolis IN, and Charleston, SC. Windsor manages over $1.8 billion in SBA and USDA servicing assets. IBA Preferred Vendor

For more information, please contact: Connor Mulvey Vice President–Business Development Windsor Advantage, LLC 444 N Wells St., Suite 201 Chicago, IL 60654 P:312-585-6596 | C:708.408.1820

SBA Atlas www.windsoradvantage.com/ sba-atlas The premium version of the SBA Atlas allows you to dive deeper into the world of SBA Lending. With even more data, such as charge-offs and interest rates, the SBA Atlas is the ultimate tool for building a better SBA Lending strategy.

Drill down even further using countyspecific targeting to understand your region’s hyper-local trends and industry benchmarks. The world of SBA lending is now at your fingertips. Start exploring today. For more information on the Premium Version, email Connor Mulvey at cmulvey@windsoradvantage.com

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Leading Your Banking Sales Team: 5 Keys to Success

T

he working theory at many banks is that a successful lender or relationship manager can be promoted and successfully transition to managing and coaching others to do the same. However, there are very different skills required of sales managers than salespeople, with the most important of them being the driving desire to develop and achieve success through others. Both roles do include relationship building and the ability to quickly and effectively find and develop a bond with others, however, the core skills of a sales manager must be transitioned from doing to teaching and coaching. Here is a framework of five activities that provide a new or tenured sales leader with specific activities they need to put in place to help them lead their team to greater success.

Critical Success Factor:

12 Months from Now

Extraordinary Excellent Good Poor Failing

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1

Guiding the team to set extraordinary goals One of the biggest complaints of many relationship managers is that their goals are set by the company and are not realistic. But interestingly enough, if a sales leader effectively takes their salespeople through a process of establishing their own goals, salespeople will typically set them higher than the company might. We recommend a process to help managers with this problem that includes helping their team establish

Extraordinary Goals. Utilizing a matrix like the below, a sales manager begins with asking the salesperson what a Good goal for their year is and fills that in. Then they decide on Poor and Failing levels. Once those are established, they have a conversation about what an Excellent year would look like, and then what an Extraordinary year would be.

Numbers are essential along with a discussion of what would be needed to achieve these levels. Once all those numbers are established, the sales leader asks the lender or RM to which level they want to be managed and coached. Most high-performing RMs will choose the top level. What is key however, is that the sales leader ask the salesperson if they will allow them to be coached to that level and gains the understanding that it will be hard, and challenging. Utilizing this process, the salesperson has established their own goal and will be more committed to doing what it takes to achieve it.

2

Managing excuse making We all make excuses now and then, however one of the skills of topperforming salespeople is their ability to own their outcomes and results.

In our sales management training, we help sales leaders understand the commitment levels of their salespeople and then how to coach to those various levels. We can all recognize there are bankers who will do ‘whatever it takes’, which we call WIT and these bankers rarely, if ever, blame the market or the company or anything other than their own actions, for any lack of success. So here is the strategy. When asked ‘Why do you think you did not reach your annual goal, Joe?” and Joe says “ Look how many accounts I am managing! How can I do this client servicing work and still bring in new business?” The sales manager replies with “If I did not let you use that excuse Joe, what would you have done differently?” This approach reaps great success because it puts the ball squarely back in the RM’s court and they must think about how they could have adjusted their activities to achieve a different result. They must own it.

3

Understanding the will to sell and sales DNA factors beneath sales behavior When a banker does not prospect enough or avoids asking about the budget in a sales process or does not ask enough strong qualifying questions, it is often the result of their underlying Will to Sell and Sales DNA. It is impossible to coach these behaviors without understanding what lies beneath the salesperson’s actions.

Relationship selling is a complex skill and a sales coach will want to understand these underlying factors about their salespeople to truly coach them to higher levels of performance.

For example, if the RM does not feel comfortable that they have the right to ask questions about fees or the rate the prospect is paying (uncomfortable discussing money), they will shy away from doing so. It is easier to teach technique and help them with questions they can be comfortable with once it is understood what is getting in their way.

4

Following a coaching process Much like mastering a sport like golf and tennis, there are different styles and approaches but there are some technical factors involved in becoming really adept at these sports. Similarly, in our sales management training, we help sales leaders with the technical side of coaching with a 5-step coaching process. Yes, they must be adept at each of these steps below, but if they simply commit to coaching their salespeople in this manner, they will see a lift.

1. Gain insight: Find out what is happening or not happening through huddle data, observational coaching or a coaching session 2. Provide feedback: Have quality conversations that are timely and specific, asking questions of their salespeople to help them selfdiscover and gain agreement on the real problem 3. Demonstrate and instruct: Identify skill gaps, demonstrate mastery of skill and instruct on

critical steps to improve 4. Role play: Complete a pre-call for an upcoming call, RM role plays, complete a post-call debrief together, and coach the gaps 5. Develop an action plan: Determine action steps, observe, inspect and coach again, celebrate results and address failure

5

Coaching the deal and coaching for skill development Many sales coaches are adept at coaching the deal, helping a lender understand if the prospect fits their target, researching the industry and issues, the complexities of the structure of the deal, etc. However, at a separate time, it is important that sales managers focus on sales behaviors so that they can help a lender make improvements in their strategies, skills, and approach. We recommend establishing coaching hours on the calendar and that is when a salesperson commits to a meeting with their manager, reviews a prospect pre- or post-call and reviews the questions they asked, and completes a qualifying scorecard on the prospect.

This is time to sharpen their sword.

One of the most important jobs of the sales manager is to practice with their salespeople, take time to help them with a new approach, ask questions in a different way, help them get comfortable with closing questions.

This time is set aside, not to focus on a deal, but to improve skills and affect change in behavior and remember, change takes repetition and practice!

AnthonyColeTraining.com

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A SHOUT OUT

to IBA's Preferred Vendors and Associate Members!

Preferred Vendors

ABA Insurance Services Inc. Harris, Scott seharris@abais.com www.abais.com

BHG Financial Szczech, Nellie nellie@bhg-inc.com www.bhgloanhub.com/Nellie

APPI Energy Polend, Jamie jpolend@appienergy.com www.appienergy.com

Ascensus Bush, Michael Michael.bush@ascensus.com www.ascensus.com

BankMarketingCenter.com Reynolds, Neal nreynolds@bankmarketingcenter. com BankMarketingCenter.com

BankTalentHQ Hoffman, Brian bhoffman@illinois.bank www.banktalenthq.com

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Cardinal Board Services Zuehlke, James jimz@cardinalboardservices.com www.cardinalboardservices.com

Deluxe Reid, Bob bob.e.reid@deluxe.com www.deluxe.com

Deluxe Banker’s Dashboard Reid, Bob bob.e.reid@deluxe.com www.deluxe.com/businessoperations/bankers-dashboard

EPIC Retirement Plan Services Bearss, Pat pbearss@abgrpis.com www.epicrps.com

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Evolv West, Joy jwest@poweredbyevolv.com www.poweredbyevolv.com

Floodplain Consultants, Inc Callahan, Craig ccallahan@floodplain.com www.floodplain.com

Investors Title Insurance Company Lyons, Dana dlyons@invtitle.com www.invtitle.com

KeyState Captive Management Holdman, Travis tholdman@key-state.com www.key-state.com

Liquid Capital Stamborski, Tom tstamborski@liquidcapitalcorp. com www.liquidcapitalcorp.com

ODP Business Solutions Gilbert, Kimberly Kimberly.Gilbert@odpbusiness.com community.officedepot.com/ GPOHome?id=921

SBS CyberSecurity Damato, Chris chris.damato@sbscyber.com www.sbscyber.com

Strategic Resource Management Berman, Jason jberman@srmcorp.com www.srmcorp.com

UFS, LLC Soyke, Chris chriss@ufsdata.com www.ufstech.com

Windsor Advantage, LLC Mulvey, Connor cmulvey@windsoradvantage.com www.windsoradvantage.com

Look to these business solution providers when choosing your next partner, product or service for your financial institution.

IBA Members mutually benefit when working together to seek solutions within our industry! Your support of these companies helps build lasting relationships and allows us to continue to provide critical member benefits to Illinois banks and our Associate Members.

Find your next business solutions partner by visiting www.illinois. bank/resources/Find-A-Vendor or 217-789-9340.

Associate Members and Financial Services Industry Members .BANK Registry Schiff, Andrew drew@ftld.com www.register.bank

Apiture Marano, Alexis alexis.marano@apiture.com apiture.com

Abrigo Olliff, Christopher chris.olliff@abrigo.com www.abrigo.com

Armstrong Teasdale LLP Tippy, Charlotte ctippy@armstrongteasdale.com www.armstrongteasdale.com

Ag Resource Management Perry, Jessica jperry@armlend.com www.armlend.com Agriculture Focused Financial Planning Fee, Presley psfee2@illinois.edu affp.illinois.edu

Artisan Advisors, LLC Adkins, Jim jadkins@artisan-advisors.com www.artisan-advisors.com

Alkami Technology, Inc. Cortez, Jennifer jennifer.cortez@alkami.com www.alkami.com

Association House of Chicago Pigozzi, Stephen spigozzi@associationhouse.org www.associationhouse.org

Allied Solutions, LLC Edwards, Sylvia sylvia.edwards@alliedsolutions.net www.alliedsolutions.net

ATM Solutions Inc Douthitt, Thomas thomas.douthitt@atm-solutions.com www.atm-solutions.com

Anders CPAs and Advisors Ristau, David dristau@cummingscpa.com www.cummingscpa.com

Aunalytics Horvath, Katie katie.horvath@aunalytics.com www.aunalytics.com

Angott Search Group Angott, Mark mangott@asgteam.com www.asgteam.com

Backbase USA inc.

Garber, Deb deb@backbase.com www.backbase.com

Anthony Cole Training Group Wehrmeyer, Jeni jeni@anthonycoletraining.com anthonycoletraining.com/

BalancedComp Mercer, Chad chad@balancedcomp.com balancedcomp.com

Banc Card of America Inc. Cook, Tyler tcook@banccard.com www.BancCard.com

BancAlliance, Inc Kennedy, Jacqueline jkennedy@alliancepartners.com www.bancalliance.com/bank-network Bancare, Inc. Cozzi, James jamescozzi@bancare.net www.bancare.net Bancsource Allen, Shawna shawna.allen@bancsource.net www.bancsource.net Bank Compensation Consulting Rogers, Stephanie stephanie.rogers@bcc-usa.com www.bcc-usa.com

Bankers’ Bank James, Amanda ajames@bankersbankusa.com www.bankersbankusa.com BankWork$ Fukuda, Ranko ranko@careerworkstraining.org www.bankworks.org Banzai Inc. Barsdorf, James james@teachbanzai.com www.teachbanzai.com

Barack Ferrazzano Kirschbaum & Nagelberg LLP Freechack, John john.freechack@bfkn.com www.bfkn.com Bedel Security Zeck, Laura laura@bedelsecurity.com bedelsecurity.com BigIron Auctions Witvoet, Zack zackery.witvoet@bigiron.com www.bigiron.com bitsIO Inc. Krishnamurthi, Kalpana kalpana.k@bitsioinc.com www.bitsioinc.com Blanchard Consulting Group Brei, Matt matt@blanchardc.com www.blanchardc.com

BOK Financial Institutions Group Hunt, Josh jhunt@bokf.comwww.boscinc.com CBMS Miller, John jmiller@cbmsonline.com www.cbmsonline.com Chapman and Cutler LLP Franson, Marc franson@chapman.com www.chapman.com

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A SHOUT OUT to IBA's Preferred Vendors and Associate Members!

Continued

Country Banker Systems, LLC Ohlde, Tim timo@countrybanker.com www.countrybanker.com

Experian Ayala, Amos amos.ayala@experian.com www.experian.com/banks

Fintel Connect Wild, Julia julia@fintelconnect.com www.fintelconnect.com

Charles Vincent George Architects George, Bruce bgeorge@cvgarchitects.com www.cvgarchitects.com

CRA Partners Lenoir, David David.Lenoir@shcpfoundation.org www.shcpfoundation.org

Farmer Mac Kerrigan, Patrick pkerrigan@farmermac.com www.farmermac.com

FIPCO Kelly, Pamela pkelly@fipco.com www.fipco.com

Chatham Financial Sweeney, David dsweeney@chathamfinancial.com www.chathamfinancial.com

CrossCheck Compliance LLC Jorgensen, Jim jjorgensen@ crosscheckcompliance.com www.crosscheckcompliance.com

Federal Deposit Insurance Corporation Bottone, Gregory gbottone@fdic.gov www.fdic.gov

First Bankers’ Banc Securities, Inc. Brengard, Taylor tbrengard@fbbsinc.com firstbankersbanc.com

Cinnaire Corporation Oumedian, Brett boumedian@cinnaire.com cinnaire.com

Crowe LLP Bessette, Celeste celeste.bessette@crowe.com www.crowe.com

CLA Gibson, James jim.gibson@claconnect.com www.claconnect.com

Dama Financial, Inc. Sullivan, Michelle michelle@damaone.com www.DamaFinancial.com

Comcast Business Carron, John john_carron@cable.comcast.com www.business.comcast.com Community Investment Corporation Kirby, Monica monica.kirby@cicchicago.com www.cicchicago.com Comptroller of the Currency Portell, Ryan ryan.portell@occ.treas.gov www.occ.gov

Coronet Cyber Security Tarantino, John john.tarantino@coro.net www.coro.net

• 24 •

Duncan-Williams, Inc. Justice, Will wjustice@duncanw.com www.duncanwilliams.com Edge One Weir, Stephanie sweir@edgeone.com edgeone.com

Computer Services, Inc. (CSI) Farnsworth, Pam pam.farnsworth@csiweb.com www.csiweb.com CoNetrix Hill, Kellie khill@conetrix.com www.conetrix.com

DBE - Data Business Equipment, Inc. Miller, Lauren lmiller@dbeinc.com www.databusinessequipment.com

Eltropy, Inc Miyamoto, Mark mark.miyamoto@eltropy.com www.eltropy.com Essent Guaranty Hahn, Barbie barbie.hahn@essent.us www.essent.us Executive Benefits Network Wendorf, Elizabeth ewendorf@ebn-design.com www.ebn-design.com

• July-August 2022

Federal Home Loan Bank of Chicago Gorrell, Sharon sgorrell@fhlbc.com www.fhlbc.com Federal Protection Inc Schulze, Jenny jschulze@federalprotection.com www.federalprotection.com Federal Reserve Bank of Chicago www.frbservices.org Federal Reserve Bank of St. Louis Fuchs, James james.w.fuchs@stls.frb.org stlouisfed.org FHN Financial Winston, Trae trae.winston@fhnfinancial.com www.fhnfinancial.com Financial Shares Corporation Morvis, George george@financialshares.com www.financialshares.com

Finlytica Corporation Czechowski, Ralph rczechowski@finlytica.ai www.finlytica.ai

FirsTech Inc. McGlaughlin, Elissa Elissa.McGlaughlin@busey.com www.firstechpayments.com Fiserv, Inc. Kastelic, Jenessa jenessa.kastelic@fiserv.com www.fiserv.com Foresight Research Bruyn, Steve steve@foresightresearch.com www.foresightresearch.com

FORVIS Oldani, Christy coldani@bkd.com www.forvis.com Genesys Technology Group Kessler, Drew drew@genesystg.com www.genesystg.com Giffin Winning Cohen & Bodewes PC Bodewes, Herman hbodewes@giffinwinning.com www.giffinwinning.com Godfrey & Kahn, S.C. Homberg, Thomas thomberg@gklaw.com www.gklaw.com

Graduate School of Banking Berman, Kathleen kberman@gsb.org www.gsb.org

Howard & Howard Attorneys PLLC Sullivan, Jude jms@h2law.com www.h2law.com

Green Check Verified Hart, Kevin khart@greencheckverified.com www.greencheckverified.com

Howell Financial Services, Inc. Howell, Michael michael.howell@lpl.com www.howellfinancialservices.com

Greensfelder, Hemker & Gale, P.C. Cruz, Scott scruz@greensfelder.com www.greensfelder.com

HR Source Adams, Angela aadams@hrsource.org www.hrsource.org

Grow UP Sales Consulting Micallef, Joe joe@growupsales.com www.growupsales.com Haberfeld Walburn, Brett bwalburn@haberfeld.com www.haberfeld.com Hartman Executive Advisors Atkinson, Cindy catkinson@hartmanadvisors.com www.hartmanadvisors.com HC3 Musgrave, Kelvan kmusgrave@hc3.io hc3.io Hinshaw & Culbertson LLP Sullivan, Timothy tsullivan@hinshawlaw.com www.hinshawlaw.com Holland & Knight LLP Keldermans, Francis frank.keldermans@hklaw.com www.hklaw.com Holland Partners, Inc. Kopff, Libby libby.kopff@comcast.net Hovde Group LLC Hovde, Kirk khovde@hovdegroup.com www.hovdegroup.com

HUB – Taylor Advisors Taylor, Todd todd@tayloradvisor.com www.tayloradvisor.com Illinois Bankers Insurance Services Walsh, Adam awalsh@illinois.bank www.ilbanker.com/Insurance/ Insurance-Services Illinois Department of Financial & Professional Regulation Rehwinkel, Chasse chasse.rehwinkel@illinois.gov www.idfpr.com Illinois Finance Authority Karcher, Lorrie lkarcher@il-fa.com www.idfa.com Inlanta Mortgage, Inc Stephan, David davestephan@inlanta.com www.inlanta.com Integrity Technology Solutions Geiser, Chad cgeiser@integrityts.com www.integrityts.com interface.ai Garey, John john.garey@interface.ai interface.ai IntraFI Network Kling, Sue skling@intrafi.com www.IntraFi.com

Ironcore Inc. Carty, Joe Joe.Carty@ironcore-inc.com www.ironcore-inc.com ISL Education Lending Garrity, Dan dgarrity@studentloan.org www.iowastudentloan.org J&P Site Experts Paquin, Patrick patrick@jpsiteexperts.com jpsiteexperts.com Jack Henry Banking Little, Haley hlittle@jackhenry.com www.jackhenrybanking.com Kadince Elliott, Casey casey@kadince.com www.kadince.com/ Kerber, Eck & Braeckel LLP Martin, Cheryl cherylm@kebcpa.com www.kebcpa.com Kestner Insurance Kestner, Randy randy@kestnerinsurance.com www.kestnerinsurance.com/ KlariVis Robinson, Amber amberrobinson@klaivis.com www.klarivis.com Lewis Rice LLC Essig, Leonard lessig@lewisrice.com www.lewisrice.com

LKCS Turczyn, Tim tim.turczyn@lk-cs.com www.lk-cs.com

LRS Web Solutions Enlow, Jeffrey jeff.enlow@lrs.com www.lrswebsolutions.com Luse Gorman, PC Weissman, Kip kweissman@luselaw.com www.luselaw.com

Macha Gilmeister, Mary MGilmeister@macha.org www.macha.org Main Street, Inc. Wilson, Jenny jwilson@mainstreetinc.com www.mainstreetinc.com Manatt, Phelps & Phillips Schneider, Bryan baschneider@manatt.com www.manatt.com Marwedel Minichello & Reeb, P.C. Friedman, Shari sfriedman@mmr-law.com www.mmr-law.com MerchantPro Express Baker, Doug dbaker@mpxusa.com www.merchantproexpress.com Mid America Banking Insurance Services, Inc Sheets, David dsheets@bankers-ins.com www.bankers-ins.com

Midwest Independent BankersBank Hobson, Ron rhobson@mibanc.com www.mibanc.com

July-August 2022 •

• 25 •

A SHOUT OUT to IBA's Preferred Vendors and Associate Members!

Continued

Mills Marketing Bacehowski, Sarah sarahb@millsmarketing.com www.millsmarketing.com

OutSolve, LLC Melendrez, John jmelendrez@outsolve.com www.outsolve.com Paymerang Carlton, Christopher ccarlton@paymerang.com www.paymerang.com

QSI Tungate, Kendall kendall.tungate@qsibanking.com www.qsibanking.com Quarles & Brady LLP Kaplan, James jim.kaplan@quarles.com www.quarles.com

Pehlman & Dold, P.C. Nichols, Jamie jnichols@p-dcpas.com www.p-dcpas.com

QwickRate Clancy, Dan dan.clancy@qwickrate.com www.qwickrate.com

Pentegra Retirement Services Killian, Kevin kevin.killian@pentegra.com www.pentegra.com

Remedy Consulting Kelly, Charlie ckelly@remedyconsult.net www.remedyconsult.net

NewGround Molitor, Julie jmolitor@newground.com www.newground.com

Performance Trust Capital Partners, LLC Shanahan, Pamela pshanahan@performancetrust.com www.performancetrust.com

Rimon, P.C. Mussman, John john.mussman@rimonlaw.com www.rimonlaw.com

NFP Executive Benefits Pinnell, Trené trene.pinnell@nfp.com executivebenefits.nfp.com

PG Design + Build Cratty, Tricia Tricia@pgarch.com www.pgarch.com

Noonan & Lieberman, Ltd. Noonan, James jnoonan@noonanandlieberman.com www.noonanandlieberman.com

Plansmith Corporation Schwieder, David dschwieder@plansmith.com www.plansmith.com

Momkus LLP Tasch, Martin mtasch@momkus.com www.momkus.com National Notary Association Sturdivant, Chris csturdivant@nationalnotary.org www.nationalnotary.org Newcleus, LLC Grutka, Sarah sgrutka@newcleus.com newcleus.com

Northland Securities Wasylik, Luke lwasylik@northlandsecurities.com www.NorthlandSecurities.com Oak Ridge Financial Services Group, Inc. www.oakridgefinancial.com Olsen Palmer LLC Hernandez, Roger rhernandez@olsenpalmer.com www.olsenpalmer.com Onovative Glover, Cynthia cglover@onovative.com www.onovative.com OpenLending Knoble, Julie jknoble@openlending.com www.openlending.com

• 26 •

Plante Moran Schick, Steve steve.schick@plantemoran.com www.plantemoran.com PrintMail Solutions Key, Bob Bob.Key@printmailsolutions.com www.printmailsolutions.com Profit Resources, Inc Brady, Mikelle mbrady@profitresources.com profitresources.com PULSE, a Discover Company Braeutigam, Marie mariebraeutigam@discover.com www.pulsenetwork.com

• July-August 2022

Scantron Technology Solutions Heller, Pat pat.heller@scantron.com www.scantron.com Scheffel Boyle Seaton, Suzi suzi.seaton@scheffelboyle.com scheffelboyle.com Schiff Hardin LLP Zgliniec, Jason jzgliniec@schiffhardin.com www.schiffhardin.com Scott & Kraus, LLC Scott, Drew dscott@skcounsel.com www.skcounsel.com

Rivel, Inc. Randi, Melissa mrandi@rivel.com www.rivel.com/cxlign.php

SEI Sphere Knechel, Emily eknechel@seic.com seic.com/solutions/it-servicestodays-modern-businesses

RSM US LLP Behringer, John john.behringer@rsmus.com rsmus.com

Shield Compliance Storey, Brian brian@shieldbanking.com www.shieldbanking.com

Ruff, Freud, Breems & Nelson Ltd. Platt, Donna dplatt@rfbnlaw.com RFBNLAW.COM

SimpleNexus, an nCino Company Knapp, Robby robby.knapp@ncino.com www.ncino.com

S&P Global Market Intelligence Sheehy, Stacy stacy.sheehy@spglobal.com spglobal.com/ILBankers

SmithAmundsen LLC Bishop, Amber abishop@salawus.com www.salawus.com

Safe Systems Bell, Mike mike.bell@safesystems.com www.safesystems.com

SomerCor Brisky, Kimberly kbrisky@somercor.com www.somercor.com SPARK Swenson, Erik erik.swenson@lendwithspark.com lendwithspark.com

Sullivan Auctioneers, LLC Sullivan, Mark mark@sullivanauctioneers.com www.sullivanauctioneers.com Synctera Orlando, Dario dario@synctera.com synctera.com Systemax Ostermeier, Cassandra costermeir@systemaxsolutions.com www.systemaxsolutions.com TCA Compliance Strickland, Michelle m_strickland@tcaregs.com www.tcaregs.com Technology Advisors Inc Anderson, Molly molly.anderson@techadv.com www.techadv.com

The Kafafian Group, Inc. Pursell, Jill jpursell@kafafiangroup.com kafafiangroup.com

The Redmond Company Steinert, Marty msteinert@theredmondco.com theredmondco.com Thomson Reuters Larson, Drew drew.larson@thomsonreuters.com www.thomsonreuters.com Upgrade, Inc. Quinn, Jim jquinn@upgrade.com www.upgrade.com/landing/ institutions Vedder Price P.C. Kane, James jkane@vedderprice.com www.vedderprice.com

Verafin Evans, Amanda amanda.evans@verafin.com verafin.com VGM Forbin Wilson, Donny dwilson@forbin.com www.forbin.com/financial Virtual Innovation, Inc Kroeger, Eric ekroeger@vi-mw.com www.vi-mw.com Voluforms Bartle, Tom tom.bartle@s-gfx.com www.voluforms.com Weltman, Weinberg & Reis Co., LPA Hicks, Casey chicks@weltman.com www.weltman.com

Wipfli LLP Boortz, Mary mboortz@wipfli.com www.wipfli.com WolfPAC Integrated Risk Management Reinhardt, Keith kreinhardt@wolfandco.com www.wolfpacsolutions.com Wool Finance Partners LLC Wool, Gary gary@woolfinance.com woolfinance.com Works24 Choate, Cristopher cchoate@works24.com www.works24.com

July-August 2022 •

• 27 •

Teach Children to Save Day I

n honor of a quarter century of financial education, Teach Children to Save is now easier and more fun than ever - both for bankers and for kids. This past event, held on April 28, was a fantastic way for bankers to impart personal finance knowledge to children in their communities.

Banks may register at no cost at aba.com/advocacy/ community-programs/teach-children-save# to be included in a valuable resource listing of participating

banks. The list of program participants is shared with State Banking Associations, policymakers, and consumers. For registered banks, new, engaging videos are available as well as other helpful resources, too!

In celebration of Teach Children to Save, we would like to spotlight two Illinois banks that participated in this year's program.

Grundy Bank held a coloring contest with more than 100 entries. There were so many great entries, but these four winners were selected out of two age groups which consisted of 0-6 and 7-12 years old.

• 28 •

• July-August 2022

of our staff traveled to Forreston "Several Grade School and set up a candy store

and a fruit/vegetable stand, where the kids learned how to count and exchange money.

We had storekeepers and shoppers with 4 different stands.

Drew Broge [top left in blue shirt] (who started with us when he was in high school, did his college internship with us, and is now a Loan Associate) went into Aquin High School in Freeport, IL (where he graduated) to talk to students about the importance of financial planning and the decisions upcoming graduates will make as they go out into the world.

"

- Betsy Johnson, President & CEO, Solutions Bank, Forreston

July-August 2022 •

• 29 •

Farmers State Bank named top Extraordinary Bank in the Nation communities really thrive.

Winning this award also means the Unstoppable Foundation will receive $25,000 in Farmers State Banks’ name to build a school in Africa, which is a direct representation of two of their values, philanthropy and financial literacy education.

Roxanne Emmerich, Chair and Founder of The Institute for Extraordinary Banking™, proclaimed during the awards ceremony: “Community banks are the backbone of America. They are what keeps a community thriving. When a community bank leaves a community, small businesses often struggle to stay, and jobs leave. Every robust community has a strong community bank that understands how to help that community thrive and grow.”

From left to right: Brad Henshaw, Christine Hankins, Roxanne Emmerich, Charles Holland

F

armers State Bank of Alto Pass, Ill. was just named the top extraordinary bank in the United States by The Institute for Extraordinary Banking™.

Farmers State Bank was singled out as the 2022 Extraordinary Bank of the Year, a national honor for exemplary performance in five areas of banking: philanthropy, customer service, thought leadership, workplace culture, and financial literacy education.

Charles "Charlie" Holland, CEO of Farmers State Bank, believes none of this was possible without the hard work, dedication, and commitment from the people he works with every

• 30 •

• July-August 2022

day. “We reach out to our customers, we give without expectation to our communities, we provide ongoing education for our customers and schools,” said Holland. “We truly believe in our faith and our faith leads us in our decisions and how we interact with our customers, communities, and each other. That is why we are an extraordinary bank”.

The Extraordinary Banking™ Awards highlight the vital yet often overlooked role that local community banks play in our nation’s economy. Without a vibrant local banking industry, our small businesses and families often lack the have-your-back support of a true community bank that makes

Farmers State Bank is looking forward to continuing the momentum of being the best community bank in America. Farmers State Bank's leadership, employees, and family members will continue to serve and empower their community in every way they can.

Farmers State Bank of Alto Pass is a locally owned and operated community bank. With branches in Harrisburg, Alto Pass, Marion, and soon, Herrin, Farmers State Bank spans across the southern Illinois region. As a full-service bank, Farmers has a variety of products and services to best suit customer needs.

Farmers has grown from a bank with $3,000,000 in assets in 1994 to over $325,000,000 in total assets today.

NEWS & NOTES

First National Bank of Omaha Releases 2021 ‘Community & Social Responsibility Report’ The Report Outlines Investments, Community Initiatives, and Support of Historically Underserved Populations in 2021, Plus Plans for Future Impact— First National Bank of Omaha (FNBO) released its 2021 Community & Social Responsibility Report, which summarizes the investments and impacts FNBO made to support its communities this past year. The report also outlines the bank’s five-year Commitment to Community Impact plan, its evolving community and social responsibility strategy designed to make even greater impacts while continuing to advance FNBO’s spirit of belonging, inclusion, diversity, and equity.

In the report, achievements are highlighted across the following priority focus areas: Affordable Housing & Neighborhood Stability; Entrepreneurship & Small Business Development; Education & Workforce Development; Environmental Sustainability; Community Health & Well-being; and Access to Arts & Culture & Community Cohesion.

• Purchased $132 million in products and services from 714 small and/or women, minority, or veteran-owned businesses.

• Sustained and/or improved the environment by investing $1.9 million in eco-friendly operational improvements, resulting in a 9.3 percent reduction in Greenhouse Gas Emissions compared to 2020.

• Delivered the desired employee experience with 22,230 hours that FNBO employees spent volunteering in our communities and a 34 percent increase in membership in FNBO’s Belonging & Inclusion Group (BIG).

In addition, FNBO is committed to making substantial investments in the

communities it serves by 2027, including: • $35 Million in community sponsorships, capital donations, and impact grants; • 125,000 FNBO employee volunteer hours; • $200 Million in Community Development Investments; • $1.3 Billion in Community Development Loans; • $7 Billion in Mortgage Loans; and • $4.5 Billion in Small Business Loans.

To read the full report, visit 2021 FNBO Community & Social Responsibility Report, visit www.fnbo.com/ community/community-impactreport/.

Among the bank’s investments in 2021: • Supported our communities with more than $7.2 million in impact grants, capital donations, and community sponsorships to nonprofit organizations working to make meaningful and lasting impacts. An estimated 22 percent of these funds benefited historically underrepresented populations.

• Financed nearly $47 million in new Community Development Investments (CDI) with organizations working to strengthen communities. Of these funds, 69 percent support historically underrepresented populations.

July-August 2022 •

• 31 •

NEWS & NOTES The First National Bank of Arenzville Kai Schnitker, President & CEO of the First National Bank of Arenzville, presents Janet Williams Chipman with the bank’s 2021 Blue Diamond Community Award for her support and volunteer work in the community.

A retired schoolteacher, she serves on the local United Way board, is active with her church and several other Jacksonville charitable organizations.

Presented in February 2022, she is the ninth annual recipient of this award.

The bank also makes a $100 donation to the organization of the winner's choice. Congratulations on recognizing those who continue to support and improve community efforts.

2022 Graduate School of Banking Scholarship Recipients The Illinois Bankers Association and Graduate School of Banking at the University of Wisconsin-Madison are pleased to recognize the following 2022 scholarship recipients. In 1983, the Herbert V. Prochnow Educational Foundation, named in honor of the Graduate School of Banking founder, was established as a supporting organization to the Graduate School of Banking. Each year, the foundation offers scholarships to bankers entering their first year at GSB who wish to improve their careers and organizations through education.

IBA/Prochnow Educational Foundation Recipients

GSB Banker Advisory Board Scholarship Recipient

JoAnna Engels Vice President/Loan Officer/ Compliance Officer State Bank of Cherry

Trent Cox Vice President, Commercial Banking Manager Farmers & Mechanics Bank, Galesburg

• 32 •

Ben Johnson AVP – Lending/Asst. Farm Manager Alliance Community Bank, Petersburg

• July-August 2022

Michelle Matthys Vice President & Commercial Loans SENB Bank, Roscoe

IN MEMORY William S. Rowland William Stephan Rowland, Mattoon, IL, formerly of Davenport, IA, died peacefully in his home Friday, May 20, surrounded by family at the age of 75. Known as “Steve” to his family and friends from his early life, and later as “Bill” to co-workers and colleagues as he started his career, he lived a full, satisfying and successful life both personally and professionally. Per his wishes, cremation rites have been performed along with a small, private celebration of his life.

He was born February 23, 1947, in Oskaloosa, IA, son of Harold D. “Jim” Rowland and Evelyn Michmershuizen Rowland. The family lived in Pershing, IA, until moving to Davenport in the early 1950s. He grew up in Davenport and graduated from West High School in 1965. He married Kathy Young in Davenport on October 12, 1968. They raised two daughters, Melissa and Annie.

He supported his young family by working a “swing shift” for a few years at Occidental Chemical Company in Buffalo, IA, filling railroad tank cars. He aspired more and began taking correspondent college courses at the University of Iowa. Eventually, he enrolled at St. Ambrose College and earned a degree in accounting in 1975.

He became a certified public accountant and was hired by Peat Marwick Mitchell to work in their Davenport office. While there, he served as chief recruiter, traveled the country as one of the firm’s trainers, and focused on bank acquisitions and mergers. In 1989, he left the firm to take a position at First Mid-Illinois Bank, Mattoon, IL, as chief financial officer. In 1999, he was named chief executive officer and chairman of the board of First Mid-Illinois Bancshares and served in that capacity until his retirement in 2013. During his tenure, he successfully steered the bank through the unprecedented challenges of the 2008 banking crisis, ensuring the bank would survive and thrive in a time when many banks did not. He served on numerous local

boards of charitable and civic organizations including the Mattoon YMCA, Coles Together, the Lakeland College Foundation, and CCAR Industries.

His lifelong passion was fishing, and later in life, fly fishing. He and Kathy fished alongside brown bears for salmon and trout in Alaska; angled for wily big brown trout in challenging New Zealand streams; stalked tarpon, bonefish, and permit in Belize; targeted steelhead on the Pere Marquette River in Michigan; wrestled big muskies into the boat in Ontario; and spent countless hours wading, floating and casting for rainbows, cutthroats and browns in Wyoming, Montana, Georgia and Arizona.

He also could be found many mornings on the beach of North Captiva Island, FL, casting in the surf for snook, redfish, or sea trout. When he wasn’t fishing, he was planning his next fishing trip and buying flies, lines, rods, and reels he might need.

While most of their travels were planned around fishing, he and Kathy shared other adventures that included a dawn hot air balloon ride over the Maasai Mara in Kenya; a trek across the Franz Josef glacier in New Zealand; and an overnight at “Bear Camp,” Lake Clark, Alaska, to observe and photograph brown bears in the wild. But dearest of all his adventures was time spent in Yellowstone National Park. The beauty, ruggedness, and natural wonders of the park spoke to him as nothing else on earth. He was especially interested in the reintroduction of wolves to the park and volunteered as a citizen scientist to study how the wolves’ introduction into the Yellowstone ecosystem affected other animals. Visits to the park included long hikes and hours of observing wolf and bear behavior through his spotting scope. After retirement, he and Kathy took their first trip to Yellowstone in the winter, a “bucket list” item for them both. His greatest joy, however, was taking his grandchildren on trips to the park to show them his favorite place on the planet and seeing it all over again as if for the first time through their eyes.

Left to cherish his memory is his wife of 53 years, Kathy; daughter Melissa Lierman (Ben), Indianapolis, IN; daughter Annie Rowland (John Redmond), Stone Mountain, GA; grandchildren Collin and

Cary Lierman; Jacob and Scarlett Nixon; and step-grandchildren Hannah, Perle, and J.C. Redmond. He also is survived by his brother David (Tracy) and nephew John, all of Davenport, and brothers- and sisters-in-law Shelly and Lance Ricker, Jill and Paul Ryan, Jeff and Donna Young, and Steve and Cindy Young. He will be greatly missed by his four-footed friend and walking companion, Willie. William was preceded in death by his parents.

Memorials may be made in his name to Yellowstone Forever at www. yellowstone.org or mail a check to Yellowstone Forever, PO Box 1857, Bozeman MT 59771-1857 (please designate donations to the Wolf Project); the Lake Land College Foundation scholarship fund, www.lakelandcollege.edu; or to the Bonefish and Tarpon Trust, www. bonefishtarpontrust.org.

John W. Ryan John Ryan, president and CEO of the Conference of State Bank Supervisors, died unexpectedly on May 17 in Washington, D.C. Ryan—who joined CSBS in 1997— served as the head of the organization since August 2011.

“John was an inspirational and humble leader who brought incredible dedication, intellect and passion to CSBS, the state regulatory system and financial services more broadly,” said Melanie Hall, chair of the CSBS board of directors.

“Our hearts are broken upon learning of the passing of John Ryan,” said ABA President and CEO Rob Nichols. “As president and CEO of the Conference of State Bank Supervisors, John was a thoughtful and collaborative leader who understood the important role the banking sector plays in our economy and was a respected partner to both state and federal stakeholders. We will miss his visionary leadership, warmth and friendship.”

The CSBS board of directors has named EVP James Cooper as acting CEO of CSBS.

July-August 2022 •

• 33 •

ON THE MOVE

Ferrell

Panella

Bloomington, MN

UNITED BANKERS BANK Dwight Larsen, President and CEO of United Bankers’ Bank (UBB) is pleased to announce the addition of Katie Ferrell, CRCM, CAMS, and Sandy Panella, CRCM, to the UBB Compliance Services Team.

Katie Ferrell comes to UBB with nearly 20 years of experience supporting financial institutions through regulatory compliance, risk management, audit, and retail operations and lending. A graduate of Barret Graduate School of Banking with a bachelor’s degree from the University of Southern Mississippi, Katie maintains CRCM, CAMS, and NCCO certifications.

Sandy Panella has been in the community banking industry for almost 20 years. She has her CRCM certification from American Bankers Association and is a graduate of Robert M. Perry School of Banking and of Robert M. Perry School of Lending through Central Michigan University.

Dean Miller, Chairperson of United Bankers’ Bancorporation, Inc., is pleased to announce the election of Rachelle Nelson to the

Nelson

• 34 •

Thompson

• July-August 2022

United Bankers’ Bancorporation, Inc. (UBBI) and United Bankers’ Bank (UBB) Boards of Directors. Rachelle Nelson is the President and CEO of the First National Bank of Milaca since January 2021 and has served on their Board of Directors since 2020. She is the chair of the monthly executive board meeting and sits on officer’s credit, senior management, strategic planning, and ALCO Funds management committees at FNB Milaca. Rachelle is a 2019 graduate of the Graduate School of Banking at the University of Wisconsin – Madison.

An active member of the Minnesota Bankers Association, she currently serves on their Next Generation Task Force committee.

Carrollton

regional president and commercial loan officer at Carrollton Bank.

Thompson is a longtime supporter and board member of United Way’s Southwest Illinois Division and is on the Executive Committee of United Way of Greater St. Louis. He also currently serves as vice-chairman of Alton Memorial Hospital, treasurer of Alton Memorial Health Services Foundation, district chairman of the Piasa Bird District, Greater St. Louis Area Council (Boy Scouts of America), and is a board member of the AltonGodfrey Rotary Club and the Village of Godfrey Park and Recreation. In addition, he is a member of North Alton Godfrey Business Council, Riverbend Growth Association, and Southern Illinois Employer’s Association.

CARROLLTON BANK Steve Thompson, regional president of Carrollton Bank in Alton, has been named the 2022 auxiliary board chair for the Southwest Illinois Division of United Way of Greater St. Louis.

He succeeds Gireesh Gupchup, director for university-community initiatives and professor of pharmacy at the Southern Illinois University Edwardsville, who has held the chair position since 2020.

Thompson has more than 35 years of banking and financial experience.

He began his career at KPMG Peat Marwick and went on to operate his own business as a consultant and advisor to community banks. In the following years, he has held a variety of leadership roles such as market president at CNB Bank & Trust, chief financial officer at Liberty Bank, and

Effingham

Hladio

Broge

Steele

MIDLAND STATES BANK Midland States Bank is excited to announce Jayne Hladio has joined as President of Midland Wealth Management and Dena Steele has been promoted to Director of Marketing. As Midland Wealth Management President, Hladio will oversee the group of over 90 professionals and provide strategic leadership, planning, and executive management to achieve the group’s overall objectives. Midland’s wealth service offerings include Investment and Advisory, Trust Administration, and Retirement Plans. Hladio’s background boasts over 25 years of significant financial services experience with accomplishments in digital program implementation,

Sugar

accelerated investment revenue, and business model transformation. Her prior roles include SVP for U.S. Bank’s National Wealth Management Group, SVP and Director of Consumer, Investment, and Business Banking for Charter One Bank, and SVP New Market & De Novo Sales Strategy for Fifth Third Bank.

Hladio earned her MBA and Management Consulting Certification from Benedictine University, and Bachelor of Arts in Finance from the University of Northern Iowa. She will be the bank’s first female President of Wealth Management.

As Director of Marketing, Steele is responsible for driving the bank’s overall marketing program including strategic development, branding, and lead generation to support business growth. She has over 25 years of marketing experience, nearly 20 of which are exclusive to bank marketing. Previously at Midland, Steele served as Senior Marketing Manager with a specialization in digital products, commercial services, and commercial lending. She also served as the Director of Marketing and e-Channel Services for Centrue Bank, which Midland acquired in 2017. Steele earned her Bachelor of Science in Marketing from Northern Illinois University.

SOLUTIONS BANK Congratulations to Drew Broge who was promoted to Assistant Vice President. Drew also celebrated a milestone anniversary on May 22nd celebrating five years with Solutions

FIRST BANK CHICAGO First Bank Chicago, a Division of First Bank of Highland Park, is a new division that will encompass the existing Middle Market Banking team that already serves the Chicagoland market. First Bank Chicago has several new promotions to announce.

Jodi Sugar to Senior VP/Middle Market Banking. She is responsible for supporting the bank’s expansion strategy within the Chicago Middle Market.

Welcome, Christina Bavery as Senior VP, Managing Director, Commercial Banking. Based in the Westchester office, she will support the expansion strategy in the Chicago marketplace, while growing and developing First Bank’s Commercial Real Estate & Middle Market portfolios. Christina brings 20+ years of commercial banking expertise and has held senior leadership roles with Fifth Third Bank & MB Financial Bank.

Andy Kocur has been promoted to Vice President, Middle Market Banking. Andy is responsible for supporting the expansion strategy in the Chicagoland marketplace by focusing on developing and managing client relationships within the MiddleMarket portfolio. Andy has 14 years of financial expertise. He joined the First Bank team in 2017 and previously worked with Associated Bank.

Welcome, William McGowan

Executive Vice President, Managing Director of Middle Market Banking.

He will be managing a team of seasoned bankers in the middle market division while supporting the bank’s expansion strategy to continue the growth of the commercial banking line of business. Bill and his team will be responsible for building and developing relationships throughout the Chicagoland market.

His extensive background includes over 30 years of banking experience, and he has held senior leadership roles with MB Financial Bank and most recently TCF Bank.

Welcome, Tom Neylon Senior Vice President, Middle Market Banking. Tom will support the bank’s expansion strategy in the Chicago marketplace, including the southwest suburbs, while developing and growing the commercial banking portfolio. His extensive background includes 30+ years of banking expertise and he has held senior leadership roles with First Midwest Bank and Countryside Bank (Wintrust).

Marcela Melendez Perez has been promoted to Executive Vice President, Lease Finance. In her new role, Marcela leads an all-star team of lending, leasing, and banking experts.

This dynamic team is responsible for supporting the expansion strategy as they further build and develop corporate relationships throughout the United States. Marcela’s extensive background includes over twentyfive years of banking and leasing experience, and she has held senior leadership roles at LaSalle Solutions.

Marcela joined the First Bank team in

Bavery

McGowan

Melendez Perez

Forreston

Kocur

Bank. Broge is a student of the Illinois Bankers Association’s Future Leaders Alliance Class of 2023.

Highland Park

Neylon

July-August 2022 •

Prestegaard

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2019 and was most recently employed with LaSalle Solutions.

Lesley Prestegaard has been promoted to Senior Vice President, Treasury Management Advisor.

Lesley is responsible for supporting our growth strategy by enhancing client relationships while delivering a full suite of Treasury Management banking solutions. Lesley brings 20 years of banking expertise and was with MB Financial until 2019.

Welcome, Maya Rynerson as Vice President, Private Banking Advisor. She is responsible for supporting the expansion efforts in the Chicagoland marketplace by advising high-net-worth clients and family offices on cash management strategies. Maya and her team take a concierge approach to deliver a full suite of top-tier Private Banking solutions to individuals and families.

Maya recently came to the bank from PNC Private Bank.

Welcome Ann Vogt (Schimmel) VP, Treasury Management Advisor.

Based in the Westchester office, she is responsible for supporting the expansion strategy in the Chicago market by working with commercial & public funds clients, helping them mitigate fraud, and enhancing relationships while delivering a full suite of Treasury Management banking solutions. Ann brings 25+ years of banking expertise & comes from Byline Bank.

Welcome, Ewa Ziarnik Assistant Vice President, Treasury Solutions Manager. Ewa is responsible for supporting the growth strategy by enhancing client relationships while maintaining the overall quality of the

suite of Treasury Management and Private Banking solutions. Ewa brings over 15 years of banking expertise and was most recently with Fifth Third Bank.

OSB COMMUNITY BANK Jim Ferrero retired from the Board

FIRST MID BANK & TRUST First Mid Bank & Trust is pleased to welcome Austin Hernandez as their new Mortgage Loan Officer serving Altamont, Effingham, Neoga, and the surrounding communities. Hernandez began his banking career in 2014 and recently joined the First Mid mortgage team to continue his passion for assisting others in achieving their goal of homeownership. He graduated from Neoga High School, received his Associate Degree in Business Administration from Lake Land College, and received his Bachelor of Science in Business Management from Eastern Illinois University. Hernandez has been a lifelong resident of Coles County, where he still resides with his wife, Alexa. He is a member of the Mattoon Emerging Leaders, YBNext, and assists with Special Olympics.

Rynerson

Ziarnik

Ferrero

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Vogt (Schimmel)

• July-August 2022

Galesburg

F&M BANK Lori Hedden announced her retirement from F&M Bank on June 1, 2022. This day marks her 45th anniversary. Lori joined F&M Bank in 1977 as a teller and also worked in the Proof Department. She then joined the Trust Department in 1982 as a Trust Administrator. She has held the position of Assistant Vice President and then as Vice President and Trust Officer. Lori is a graduate of the Illinois Bankers Trust and Investment School.

As a lifelong resident of Galesburg, Lori was a member of the Western Illinois Estate and Financial Planners Forum where she served as Treasurer for 10 years and also served on the Allocations Committee for United Way of Knox County.

In retirement, Lori is looking forward to spending time with her son’s family, including her grandchildren, and traveling often to visit her daughter in New Jersey. She also plans to spend more time with her husband riding their motorcycle.

The F&M Bank family wishes Lori a long and happy retirement and thanks her for her years of dedication and service.

Ottawa

Hedden

of Directors of OSB Community Bank (formerly Ottawa Savings Bank) on May 18, 2022. Jim began his service to OSB in January 2000, and has provided invaluable guidance and leadership to the bank for over twenty-two years. Jim retired from the LaSalle County Housing Authority at the end of 2005. He also is the former owner and president of Herman’s Liquors in Ottawa. As a life-long resident of Ottawa, Jim has been actively involved in various community organizations such as the Chamber of Commerce and has extensive ties to the area. Jim and his wife Liz currently reside in Ottawa, and they have one daughter, Kathleen.

Mattoon

Hernandez

Visit our online Calendar of Events for full event descriptions and delivery methods Visit https://my.illinois.bank/Education-Events/Upcoming-Programs

SEMINARS, CONFERENCES AND FORUMS

All programs delivered virtually unless otherwise noted.

JULY 12 13

CEO Forum

Crypto & Blockchain Seminar for Bankers – Springfield*

14-15 21 25 27 29

Certified Banking Vendor Manager Essentials of Banking Series Bank Directors’ Symposium Lender Forum – Springfield* Compliance Forum – Springfield*

AUGUST

3-4 Helping Bankers Become Elite

Business Developers – Springfield*

5 9 10

CFO Forum Springfield – Springfield* Branch Leadership, Session 3 Universal Banker Strategies

11 11 16

Midwest CEO Forum – Chicago

17 17 18

Cybersecurity Seminar – Springfield*

Essentials of Banking, Session 2

Advanced Tax Return Analysis for the Banker Small Bank CEO Forum – Bloomington

Technology & Operations Forum – Springfield*

19

CFO Forum Schaumburg – Schaumburg*

22

Brand Awareness vs. Conversion: How to effectively allocate your digital marketing budget

23

Finding More Time: Planning, Prioritization, and Productivity Strategies for Bankers

24-25 31

Ag Banking Conference – Springfield FDIC Directors’ College – Oak Brook

EVENTS CALENDAR SEPTEMBER 1 7

CRA Review & Update

Performing Your ACH Audit – Springfield*

8 Performing Your ACH Audit – Oak Brook 8 13-14

Essentials of Banking, Session 3

15 19-23

Education Trainers Forum

Women in Banking Conference – Springfield Regulatory Compliance Series – Springfield*

27 27 28 28 28 29

Retail Banking Forum, Session 3

29

Essentials of Banking, Session 4

LaserPro Commercial – Springfield Lenders Forum – Springfield* LaserPro Consumer – Springfield Safe Deposit Operations

LaserPro Tips and Best Practices – Springfield *Hybrid (In-Person or Virtual)

July-August 2022 •

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MEMBER NEWS PREFERRED VENDOR & ASSOCIATE MEMBER NEWS Bankers Healthcare Group, Now BHG Financial Maintains Its Commitment to Serving IBA Members

Since 2015, IBA has partnered with Bankers Healthcare Group to provide our members with easy access to top-performing loans through the company’s state-of-the-art loan delivery platform—The BHG Loan Hub. Following 20 years of innovation, the company has evolved from a direct-to-borrower lender to provide a complete product ecosystem that caters to consumers, businesses, and financial institutions nationwide. To represent this growth, Bankers Healthcare Group is now BHG Financial.

What does this mean for our members?

You still have access to the BHG Loan Hub, where $10MM in high-quality loans are available for purchase daily through various buying options.

Additionally, you can now tap into a full suite of solutions designed to support and grow your institution— from regulatory risk management consulting to digital lending services.

For more information, and to find out what their financial solutions can do for your bank, visit ilba.bhgchoice.com.

Manatt Expands Tax Incentive Financing Capabilities with Chicago Arrival Manatt, Phelps & Phillips, LLP, a multidisciplinary, integrated professional services firm, announced that Manatt Financial Services Partner Sameer V. Patel has joined its Chicago office. Sameer Patel has an extensive background in driving social impact investing, such as new markets tax credits deals, development finance transactions, and opportunity zone investments. Patel’s focus on the syndication of federal and state new

markets tax credits further strengthens the firm’s work in helping drive social impact investments for clients ranging from institutional and corporate investors to community development entities and real estate developers nationwide.

Patel’s work includes guiding clients through opportunity zone investments, low-income housing, and historic rehabilitation tax credit matters. Also, a respected thought

leader, he frequently speaks at some of the industry’s top conferences on the gamut of tax credit-related topics.

Manatt has been strategically expanding its capabilities in Chicago across key industries—including antitrust, health care, and financial services Patel earned his J.D. from Southern Methodist University Dedman School of Law and a B.S. in information systems from DePaul University.

ADVERTISING INDEX American Bankers Association

800-226-5377

aba.com/AnnualIL

15

Bankers’ Bank (Wisconsin)

800-388-5550

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40

LKCS

815-223-0391

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MIB – Midwest Independent BankersBank

800-347-4642

mibanc.com

Rival, Inc.

203-906-8923

rivel.com/cxlign

SafeSystems

770-752-0550

safesystems.com

United Bankers' Bank

800-752-8140

ubb.com

15

Wipfli, LLP

800-486-3454

wipfli.com

7

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• July-August 2022

2 12 18-19 8

WELCOME NEW ASSOCIATE MEMBERS (as of 6/15/2022) Agriculture Focused Financial Planning 1301 W Gregory Dr Urbana, IL 61801-9015 Presley Fee psfee2@illinois.edu The Agriculture Focused Financial Planning designation (AFFP) provides financial service professionals with a body of knowledge to better serve the financial needs and goals of clients associated with agriculture or living in rural communities. Holding the AFFP designation tells your customers that you have a deep understanding of land, legacy, agriculture, and the unique needs of rural America. This designation was developed at the University of Illinois through the College of Agriculture, Consumer, and Environmental Sciences with experts in farming, land management, financial planning, and risk management.

Alkami Technology, Inc. 5601 Granite Pkwy Ste 120 Plano, TX 75024-6666 Chris Spohr chris.spohr@alkami.com www.alkami.com Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for banks. The Alkami platform enables clients to personalize their digital banking experience and build a thriving digital community poised for growth in a digital-first banking world. In addition to providing a modern and frictionless user experience, Alkami’s clients equally benefit from a secure and proven system architecture of continuous innovation on a single code base.

Coronet Cyber Security 1118 Thunderbird Ln Naperville, IL 60563-2247 John Tarantino john.tarantino@coro.net www.coro.net Coro is the world’s fastest-growing all-in-one cybersecurity platform. We provide enterprise-grade security as a service to companies of every size, at a price any business can afford. Coro protects devices, networks, email, and popular cloud apps including Office 365, G-Suite, Slack, Salesforce, and Dropbox, along with Endpoint and Data Loss Prevention. Our 24/7 monitoring ensures that suspicious email activity such as phishing scams, malware, and ransomware are blocked as they arise.

Dickinson Wright PLLC 55 W Monroe St Ste 1200 Chicago, IL 60603-5127 Joseph Silvia jsilvia@dickinsonwright.com www.dickinson-wright.com Dickinson Wright is a full-service law firm with more than 475 lawyers serving clients from 19 offices across the United States and Canada. Our attorneys cover over 40 practice areas and industries.

At Dickinson Wright, we define success by our clients’ metrics. Our team has an unwavering focus on providing unmatched client service and the highest quality legal advice.

We are proactive and accessible, providing practical solutions and actionable advice. We are always mindful that we must earn our reputation daily by delivering results that speak for ourselves.

QwickRate 1350 Church Street Ext NE Ste 200 Marietta, GA 30060-1240 Dan Clancy dan.clancy@qwickrate.com www.qwickrate.com Decades ago, we invented the concept when we realized the potential benefits that community banks could gain from a non-brokered CD Marketplace. Over 3,000 subscribers later (more than any other CD listing service), we continue to create robust new solutions to help make your life easier, your work faster, and your business more successful.

In addition to the QwickRate CD Marketplace, our newer products and services set industry standards for performance and ease of use: QwickAnalytics for bank research, analysis, and various regulatory reports; QwickBonds for online institutional bond trading; and IntelliCredit solutions that make credit risk management and mandated loan reviews more cost-effective, comprehensive and efficient.

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Are you looking for ways to better support your small business customers or generate new customers? Adding SBA lending to your portfolio allows you to provide financing to creditworthy small businesses. Partnering with Bankers’ Bank makes offering SBA 7(a) loans easy, and our experts help with eligibility review, loan packaging and secondary market sale. We know not every bank is the same and we tailor our program to fit your needs so you can do SBA Your Way.