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X
https://doi.org/10.22214/ijraset.2021.38324
October 2021
International Journal for Research in Applied Science & Engineering Technology (IJRASET) ISSN: 2321-9653; IC Value: 45.98; SJ Impact Factor: 7.429 Volume 9 Issue X Oct 2021- Available at www.ijraset.com
Job Satisfaction of Nurses Working in ICU during Covid 19 Pandemic Situation at Chennai Private Hospitals Dr. J. Krithika1, Sadam Husen. S2 1, 2
Rajalakshmi Engineering College, Chennai
Abstract: The globalized era gave a lot of growing opportunity for health sector interms of growth and employment opportunities. A single person with high job satisfaction holds an uplifting aura towards the job, while a person who is frustrated with occupation holds an adverse mindset about job. The job satisfaction is the key for better performance, productivity, involvement and retention of employees. Measuring the job satisfaction among the health care employees is very importance in this covid 19 pandemic situation especially among nurses working in ICU of covid wards. The sample size of this study is 110 and the major findings reveals that majority of the respondents are satisfied about their job and they felt the training given for them in this period is effective. Keywords: Hospitals, nurses, satisfaction, research, Pandemic situation I. INTRODUCTION “People become attached to their burdens, sometimes more than the burdens are attached to them.” A. George Bernard Shaw Job satisfaction among nurses is important as they are key persons for proper diagnosis, patient care and services. So it is the responsibility of an organization to take care of nurses by making them motivated and satisfied with the job they are involved. Job satisfaction is the energetic response to the mission of work they are involved. So, in simple language it is generating motivation and deriving positive attitude towards their duty. High work satisfaction may incite improved advantage, reduce turnover, upgrade interest especially increases productivity during the covid pandemic period. A single person with high job satisfaction holds an uplifting aura towards the job, while a person who is frustrated with occupation holds an adverse mindset about job. B. Objectives The major objectives of this research work are, 1) To study about their existing job satisfaction level of respondents. 2) To assess the factors influencing the job satisfaction of the respondents, the nurses in ICU during the covid 19 pandemic situation. II. REVIEW OF LITERATURE Blanchflower and Oswald (1999), focused on "the relationship between Job Satisfaction, Job Security and mental situation by utilizing cross-section data from three sources "the Eurobarometer Surveys" (1995-1996), "the International Social Survey Program" (1989), and "the US General Social Surveys"information. They say that the desires for conceivable occupation misfortune have the biggest negative impact on employment fulfillment". It has been understood from research that maximum employees of the organization find negative consequences of job satisfaction by expecting of job loss. Nikolaou I. Theodossiou, E. G. Vasileiou (2005), In their research paper, Does Job security Increase Job Satisfaction? A study of the European Experience. This concept investigates the association amid job satisfaction and job Security in European countries after scheming for the various economic and personal characteristics. In their investigation they have taken into consideration the endogenous nature of the job satisfaction- job security relationship. There are lots of evidences that if they show high job satisfaction than workers are having high productivity rate in their task but on the other way round high un-certainty in the job security will invariably hamper the production rate for both the gender. Dr. Subhasish chatterjee, lt.col (rtd) dipali chatterjee, The survey showed that job Satisfaction, which is the most important factor to employees is not as per their wish. More than 65 percent i.e. 17 out of 25 employees are not at all satisfied with their job. The grounds employees gave for feeling dissatisfaction in their job are not among the employees‟ own personal locus of control. This may considering that job satisfactions often impacted by internal factors of the organization such as attitude of top management towards employee, Employees get appreciation and rewards if the desired work (or) targets are accomplished, career prospect, involvement employees in the management decisions, satisfactory Salary and more.
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International Journal for Research in Applied Science & Engineering Technology (IJRASET) ISSN: 2321-9653; IC Value: 45.98; SJ Impact Factor: 7.429 Volume 9 Issue X Oct 2021- Available at www.ijraset.com More than 80 percent employee informed that they do not have Job Security in their organization. The result from the Job Security Survey shows that the employees appear to be dissatisfied with their job security . Vanlalnguri Hmar and Dr. Amit Kumar Singh, The study examined only individual satisfaction of employees in Civil Hospital, Aizawl. Job satisfaction has been assessed mostly in terms of the amount of satisfaction that employees of Doctors and Nurses experience with different facets of their jobs, work atmosphere, pay endorsement, and the relation with superior in the organization. Job satisfaction also includes work-life organization. In this study it was initiate minority of employees of Civil Hospital, Aizawl are satisfied with the dissimilar parameters of job in their organization with positive exceptions. It can be concluded that the organization is presenting a very fine operational surroundings,where it’s mainstream of the employees are satisfied with the organization which will assist the organization for its development and enlargement. III. RESEARCH METHODOLOGY 1) Research Design: The study is descriptive in nature, which describes the state of affairs as it exists 2) Data Collection: The structured questionnaire was prepared with respect to the objective of the research work and utilised to collect the first hand data. The Secondary data was collected through Earlier research work, Journals and websites 3) Sampling Design: Convenient sampling technique was utilized with the sample size of 110 nurses. IV. DATA ANALYSIS The collected data were edited, coded and tabulated as below. Table 1. Respondent’s Number Of Working Hours In A Week Working Hours Less than 30 30 to less than 40 40 hours and above Total
No. of respondents 0 35 75 110
Percentage 0% 32% 68% 100%
The above data indicates that 32% of the respondents are work 30 to less than 40 hours in a week ,68% of the respondents are work 40 and above hours in a week. Table 2. Respondents opinion on experiencing stress in personal life Experiencing Stress Strongly disagree Disagree Neutral Agree Strongly agree Total
No. Of respondents 5 10 65 25 5 110
% 5% 9% 59% 23% 5% 100%
Majority of them felt this pandemic period as special and mentioned their opinion as neutral. Table 3- Table Shows Resting Time Between The Work Resting time No. Of respondents % Strongly disagree 10 9% Disagree 10 9% Neutral 30 27% Agree 50 45% Strongly agree 10 9% Total 110 100% 45% of the respondents agreed and 9% of the respondents strongly agreed that the resting time is sufficient, as they would like to serve more patients.
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International Journal for Research in Applied Science & Engineering Technology (IJRASET) ISSN: 2321-9653; IC Value: 45.98; SJ Impact Factor: 7.429 Volume 9 Issue X Oct 2021- Available at www.ijraset.com Table 4-Table Shows Initial Training On Covid 19 Treatment Provided By The Hospital Was Very Supportive INITIAL TRAINING PROVIDED BY THE HOSPITAL Strongly disagree Disagree Neutral Agree Strongly agree Total
NUMBER OF RESPONDENTS 0 0 0 60 50 110
% 0% 0% 0% 55% 45% 100%
55% of the nurses agreed and 45% of them are strongly agreed to the statement.The majority of the hospital staff got adequate initial training to cope up with the pandemic situation. Table 6- Shows Rotating Schedules Negatively Affect ROTATING SCHEDULES NEGATIVELY AFFECT MY NUMBER OF RESPONDENTS LIFE Strongly disagree 15 Disagree 65 Neutral 15 Agree 15 Strongly agree 0 Total 110
% 14% 59% 14% 14% 0% 100%
From the above table it is clearly shown that 14% of the respondents strongly disagreed to that statement, 59% of the respondents dis agreed to the statement, 14% of the respondents have shown neutral response towards it. They are so self-responsible and ready to serve people with any modified schedule. Table 7-Get Sufficient Safety Measures From Pandemic Diseases GET SUFFICIENT SAFETY MEASURES FROM PANDEMIC DISEASES Strongly disagree Disagree Neutral Agree Strongly agree Total
NO. OF RESPONDENTS
%
0 0 0 25 85 110
0% 0% 0% 23% 77% 100%
This table clearly shown that 23% of the nurses agreed the statement and 77% of the nurses strongly agreed that they get sufficient safety measures while serving people. V. KARL PEARSON’S CORRELATION COEFFICIENT ANALYSIS Analyzing the correlation between the Work stress(X) and Resting time( Y) 1) Null Hypothesis (H0): There is no significant relationship between X & Y. 2) Alternate Hypothesis (H1): There is a significant relationship between X & Y.
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International Journal for Research in Applied Science & Engineering Technology (IJRASET) ISSN: 2321-9653; IC Value: 45.98; SJ Impact Factor: 7.429 Volume 9 Issue X Oct 2021- Available at www.ijraset.com A. Solu
x
dx
dx^2
y
dy
dy^2
dx.dy
5
-17
289
10
-12
144
204
10
-12
144
10
-12
144
144
65
43
1849
30
8
64
344
25
3
9
50
28
784
84
5
-17
289
10
-12
144
204
€dx^2=516
€y= 22
€dy^2=256
€dx.dy=400
€x= 22
=0.53(+ve)
Interpretation: From the results of the above calculation, it is clearly showing that the Experiencing stress has a weak positive linear relationship with the Resting time. (i.e) The alternative hypothesis (H1) is proven; therefore, the experiencing stress is likely to disturb the resting time of the employees.
B. Major Suggestions The major findings of this study reveal that 75% of the respondents work more than 49 hours per week and majority of the respondents didn’t found heavy workload as they are readyto serve to people in this pandemic period and even they felt the resting period is too sufficient. All the nurses revealed that the initial training on covid 19 treatment was very supportive to them and they could serve the needy better. To manage the excess cases, they were assigned with rotation schedule and they were ready to work on any shifts. All the respondents said that they got sufficient safety measures while serving the patients. C. Suggestion And Conclusion The findings of this study revealed that the respondents are service oriented and self-responsible and are ready to adopt the changes and challenges. Hence the hospital management can increase their reward and remuneration and focus on employee engagement and retention of them. REFERENCES [1] [2] [3] [4] [5]
Blanchflower And Oswald (1999) -Well-Being, Insecurity And The Decline Of American Job Satisfaction. : 1-37 https://www.Researchgate.Net/Publication/2548976 A. Nikolaou I. Theodossiou, e. g. Vasileiou (2005) - Does Job Security Increase Job Satisfaction? a Study Of The European Experience : 1-31 https://www.Researchgate.Net/Publication/27382841 Dr. Subhasish Chatterjee, Lt.Col (Rtd) Dipali Chatterjeejob Satisfaction And Its Relation With Job Security Of Paramedical Staff –With Reference To Various Private Hospitals (2015) Vol. 4 (5) :138-149 Indianresearchjournals.Com Archana g. Nemmaniwar1, Dr. Madhuri And s. Deshpande :( 2016) Job Satisfaction Among Hospital Employees: a Review Of Literature Vol 18, Issue 6 .Ver. Iii : 27-31 Vanlalnguri Hmar And Dr. Amit Kumar Singh Job Satisfaction Among Doctors And Nurses In Civil Hospital Aizawl: a Case Study (2018) International Journal Of Research Vol 7, Issue 9 :933-937
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