HIN 2024-2025 1st Edition

Page 1


FEB 18 th

FEB 19 th

EVENTS

ELITExas- IIAH YIP's Salute to Exhibitors Social 2025

Houston Insurance Day 2025

YOUNG INSURANCE

WHAT WE DO:

Host EPIC ocial Events such as the Charity Corn Hole Tournament and Happy Hours

Volunteer with local charities such as Be An Angel, Houston Area Women’s Center, Kids Meals and IICF

Dedicated to help any insurance professional start or further their career

MEETING

Our mission is to empower our young insurance professionals with education, inspiration and opportunities that provide a platform to help launch their career and gain success! Our education, marketing, events and complete structure is focused on the Young Insurance Professional.

We encourage more experienced colleagues to get involved with our cause as well, great leadership and mentors are always welcome! No age restrictions, our committee is a team of individuals working together for a common cause. Our team is like a family, come and be apart of it!

Monthly meetings @ 2:30 PM via ZOOM For more info contact, ayla@iiah.org

COMMITTEES 2024 - 2025

are what breaths life into our association. With 9 active committees there are at least 100 people actively serving the association with their unique skills. We are always looking to put your skills to use, to further drive the association’s mission forward. No matter what your skills are, or what you are passionate about, we likely have something of interest to you. The end result is to better the industry we all serve. Join a Committee today and become part of the mission.

Charitable Projects/ Fire Poster

Vice Chairman: Sarah Beck

Education, I.T., CE

Chairman: Michelle Dennis

Vice Chairman: Katrina Masek

Houston Insurance Day

Chairman: Ashley Giglio

Vice Chairman: Nancy Euginio Vice Chairman: Matt Romano

Legislative

Chairman: Kyle Dean

Vice Chairman: Wes Kurtz

IMPACT

Chairman: Wes Kurtz

Recreation

Chairman: Amber Stevenson

Vice Chairman: Carisa Cole

Young Insurance Professionals

Chairman: Macy Bennett

Vice Chairman: Grant Pierce

PR/Media Matters

Chairman: Scott West

Social Media

Chairman: Daphne Clark

Vice Chairman: Cassie Shanks

Houston Insurance News

Chairman: Amy Weimer

Vice Chairman: Cassie Shanks

Happy New Year!!!

Wow, I remember when I thought 2025 seemed like an eternity away, and now it is here!!!  We here at IIAH are ready to start our next 100 years after spending all of 2024 celebrating our first 100!!  To all of you that participated, thank you for celebrating with us.  For those of you that were unable to, don’t worry, we have lots of events in 2025 for you to make up for lost time!

Our biggest event of the year, Houston Insurance Day is rapidly approaching!  Wednesday, February 19th will be here before we know it.  Please mark your calendars now so that you will not miss this wonderful event.  Renee and Ayla are working tirelessly to make sure that 2025 will be our best year ever.

We also have many other events scheduled, so please check the IIAH website for all of the pertinent information and details.  Our events are always fun and we hope to see you at a lot of them in 2025!

2025 will be the 50th Anniversary of our Annual School Firefighters Poster contest.  We are working on some great events to celebrate, so please be on the lookout for that and if you would like to be involved in the planning, please let me know and I will get you on the committee.  This year we have 671 entries and we hope for our 50th Anniversary that we can get to 1,000 entries.  With  your assistance, I think that we can do it!

We will have two golf events this year.  Our annual golf tournament will be in May at Blackhorse and we had such a great time at The Covey last September, that we will do a limited field event their again this fall.  If you would like to get on the list, please let me know.  It will be limited to the first 18 teams!

Again, thanks for all you do to make the IIAH the best local association in the USA!  We couldn’t do it without you!!

ANNUAL SPONSORS

Titanium Elite Sponsors

Imperial PFS

Burns & Wilcox, Ltd.

CRC Group

Vintage Underwriters

Platinum Partners for Excellence

Brown & Riding

RT Specialty

Texas Mutual Insurance

WSG Specialty Underwriters

Gold Patron Sponsors

Chubb

Jencap

Travelers

UFG Insurance Company

WRIGHT Flood

New Affiliate Member

Liberate Innovation

EXECUTIVE COMMITTEE

Jason Knecht

Susan Zipperer

Jesse Sanchez

John Collado

Ryan Beavers

David Wuthrich

Adam Harris

Chris Dowling

Tom Fitzpatrick

Chairman

Chairman Elect

Vice Chairman

Treasurer

Treasurer Elect

President & CEO

Past Chairman

Affiliate Liaison

Affiliate Liaison

Faith Boren

John Collado

Sam Houston

Dalton Humphries

Matt Leicht

Kathryn Noser

BOARD OF DIRECTORS STAFF

David Wuthrich

Renee Stager

Ayla Benavides

Deb McRae

Robert Oncken

William Peachey

Jesse Serna

Keaton Sumicek

Wes Weatherred

AFFILIATE SPOTLIGHT

How Can AI Help Your Agency Grow?

The hard insurance market has been challenging for insurance agencies, but it has also created new opportunities. Policyholders have come to appreciate the value of having an insurance partner to find the best rates and most suitable coverage. Following consecutive years of rate increases, insurance shopping is now rampant. LexisNexis says auto insurance shopping has reached “nuclear” levels for the second quarter in a row. Since shoppers often want to find new coverage fast, the agency that responds first often earns the sale. Agencies can capitalize on the current market disruption to win new customers. First, though, they need to overcome their own challenges – namely, the trifecta of widespread talent shortages, surging overhead costs, and rising expectations for customer service. AI can eliminate the barriers to agency growth. Some agencies are already deploying AI – using it to deliver superior customer experiences without breaking the bank on additional support staff.

Cutting-Edge Voice AI Solutions for Insurance Agencies Recent AI advancements have led to a number of innovative applications. For insurance agencies, voice AI is one of the most promising solutions, and Liberate is one of the most well-respected partners in voice AI for the insurance space. Liberate’s voice AI gives insurance agencies an easy, cost-effective way to provide excellent customer service. There are no wait times for customers, no days off for representatives, and no hiring costs for agencies. “We offer well-trained, friendly AI agents that never have a bad day. They can answer an unlimited number of phone calls 24/7, and resolve complex quoting, servicing and claims requests,” says Amrish Singh, Co-Founder and CEO of Liberate. The solution has already been implemented within leading agencies throughout the nation, and agency owners are impressed with the results. AI agents are so humanlike that many customers don’t even realize that they’re speaking with an AI agent!

CHARITABLE BENEFACTOR

“To empower children and families through literacy and life skills.”

Literacy Now (originally known as Making It Better) was founded in 2006 with a vision to help children rise above their circumstances through tutoring, mentoring, and other services. Since its founding, our organization has grown from serving one school with 91 students to serving 2,500 children and their parents on 16 Houston and 4 Aldine ISD Title I elementary campuses and in multiple low-income community sites during the 2022-2023 school year. Literacy Now has empowered more than 24,000 children and their parents, and our impact continues to grow.

CHAIRMAN’S MESSAGE

jason.knecht@carrollins.com

As we prepare to turn the page on another year, I am reminded of the value of reflection and forward-thinking. The insurance industry thrives on preparation and planning, and so do our lives—both professional and personal.

The New Year provides us with a unique opportunity: a fresh start to set goals that inspire growth, encourage innovation, and strengthen the connections we’ve built with our clients, colleagues, and communities. Setting goals is not merely an exercise in planning but a declaration of our commitment to progress.

In business, goal setting helps define our path. It provides clarity, aligning our teams and resources toward a common vision. Whether it’s enhancing customer experiences, embracing new technology, or expanding our product offerings, each milestone we set and achieve becomes a steppingstone for the next level of success.

Personally, goal setting allows us to prioritize what truly matters. It’s easy to lose balance in a world that moves at a relentless pace, but setting intentions for personal growth ensures that we nurture our health, relationships, and passions alongside our professional endeavors.

As we head into the New Year, I encourage each of you to take the time to reflect on 2024. Celebrate your wins, learn from your challenges, and dream big for the year ahead. A new chapter awaits, and with it, endless opportunities to make a meaningful impact.

Here’s to 2025—a year of purpose, progress, and prosperity for all.

Warm regards,

Thank you to everyone who joined us for the YIPs November Happy Hour at Bungalow Heights last night! We had an amazing evening filled with great food, refreshing drinks, and fantastic networking opportunities. Here's to building connections and enjoying good times together. Looking forward to seeing you all

STRAIGHT LISTING

Name, Address, Phone, Contact Email

FULL LISTING

Name, Address, Phone, Contact Email, and website address

PLATINUM LISTING

Name, Address, Phone, Contact Email, website address, and unlimited lines of business

PACKAGE LISTING

Name, Address, Phone, Contact Email, website address, unlimited lines of   business, and company logo on the Calendar of Event page of IIAH site

IMPACT is the Political Action Committee of the Independent Insurance Agents of Texas. By contributing to IMPACT, you are supporting pro-business candidates who are looking out for agents’ interests in the Capitol. All of the money raised by IMPACT is contributed to candidates and campaigns that support the independent agent network

IMPACT Goal

Propose legislation that is in the best interest of our members and the independent agency system

Support legislation that provides consumer protection and preserves consumer choice

Oppose legislation that is harmful to our members

Increase awareness of IIAT issues among legislators

Support key legislators and candidates who align with our objectives

Provide important legislative information to our member

Raise sufficient funds to promote IIAT’s agenda in the Texas Legislature

Encourage our members’ engagement in the political proces

A huge shoutout and thank you to all 43 teams that joined us for our 2nd Annual Pickleball Tournament at Bumpy Pickle!

From thrilling rallies to hard-fought matches, each team brought amazing energy and sportsmanship to the courts across all three divisions: Beginner, Intermediate, and Advanced. It was a fantastic day filled with competitive spirit and community fun!

We couldn’t have done it without each of you—thanks for making this event a smash hit! Can't wait to see everyone next year for more fun and fierce competition.

Congratulations to our winners!

1st Place Advanced Division Frost Insurance Agency

1st Place Intermediate Division Service Master Restore

1st Place Beginner Division Cover Desk

49th Annual Fire Poster Contest Winners

Kindergarten

1st Place – Katherine Murillo – Jessup Elementary School

1st Grade

1st Place – Aayun Maknojia - Commonwealth Elementary

2nd Place – Eleanor Burrow – Oak Forest Elementary

3rd Place – Layla Galvez - Commonwealth Elementary

2nd Grade

1st Place – Samaira Bhushan - Commonwealth Elementary

2nd Place – Swasti Ramakrishnan - Commonwealth Elementary

3rd Place - Ariadna Funes – Red Bluff Elementary

3rd Grade

1st Place – Carla Georgian Rodriguez – Oak Forest Elementary

2nd Place – Nora Fuhrmann – Oak Forest Elementary

3rd Place – Chayanne Garcia - Richey Elementary

4th Grade

1st Place – Michelle Castro – Richey Elementary

2nd Place – Braden Lucas – Oak Forest Elementary

3rd Place – Raunak Pandey - Commonwealth Elementary

5th Grade

1st Place – Annie Dai – Oak Forest Elementary

2nd Place – Emiliano Saldana – Morris Middle School

3rd Place – Sloane Keller – Oak Forest Elementary

6th Grade

1st Place – Diana Dang – Dulles Middle School

2nd Place – Robert Handy – Milstead Middle School

3rd Place – Jianna Alea Gomez – Rogers Middle School

7th Grade

1st Place – Priscila Acuna – Spring Forest Middle School

2nd Place – Minh Luong – Beverly Hills Intermediate

3rd Place – Wonjun Lee – Beckendorff Junior High School

8th Grade

1st Place – Jahzeel Ruiz – North Shore Middle School

2nd Place – Myriam Castillo – North Shore Middle School

3rd Place – Kerri Ward – Fairmont Junior High School

9th Grade

1st Place – Zahia Akhter - Austin High School

2nd Place – Penelope Esguerra – Austin High School

3rd Place – Yen Tran – Dobie Ninth School

10th Grade

1st Place – Jyuan-Au Lin - Austin High School

2nd Place – Hannah Morales – Dobie High School

3rd Place – Katelyn Manahan - Austin High School

11th Grade

1st Place – Amaris Montalvo – Austin High School

2nd Place – Kendall Ashworth - Dobie High School

3rd Place – Leena Gamal - Austin High School

12th Grade

1st Place – Abigail Pham - Austin High School

2nd Place – Ayesha Mutazn - Austin High School

3rd Place – Jennifer Le – Austin High School

1st

Place – Abigail Pham – Austin High
2nd Place – Jehzeel Ruiz – North Shore Middle
3rd Place – Amaris Montalvo – Austin High
49th Annual Fire Poster Contest Winners

Priscila Acuna – Spring Forest Middle

Jennifer Le - Austin High School
Penelope Esguerra - Austin High School
Jyuan-Au Lin – Austin High School

Thank you for joining us for lunch & networking at The Houston Marriott Westchase on November 14, 2014. We heard from two distinguished experts, Lee Parsley from Texans for Lawsuit Reform and Nathan Morris, Senior Litigation Policy Counsel, Chubb who helped educate us on the key issues surrounding Texas and Nationwide Tort Reform and how we can affect positive change.

Worried About Cybersecurity? Start with Password Management!

Cybersecurity is complex with many hardware, software, and training solutions needed to make your business secure. But all the best security solutions are useless without secure passwords. Let’s consider the humble password: Boring? Annoying? Ok, yes, but good passwords are the foundation of good security. Often, we work with businesses that have great security solutions, but they’ve put little effort into ensuring their employees are using strong passwords. What makes a good Password? 

Length – Should be at least 12 characters but longer is better. 

Complexity – Combine upper- and lower-case letters, numbers, and special characters. 

Unique – Never use the same password with different apps. 

Avoid Simple/Common Phrases - Especially if they relate to personal things about you.  No Sharing - Never share your password with other employees.

Length Beats Complexity!

A long password using common words is more secure than a shorter, more complex password. For a strong password you can remember, we recommend using a passphrase with just a little complexity. Ex: “house!ocean2Drivecat”

You should never write down or store passwords in a file on your computer. Excel spreadsheets and Word documents simply are not secure enough for storing passwords. Use a Password Manager!

There’s a simple truth that we all must accept: It’s impossible to follow all the requirements for secure passwords without a Password Manager. While the built-in password managers on web browsers are better than nothing, a business needs a centrally managed password manager. Business grade password managers: 

Help users create secure passwords. 

Allows MFA/2FA codes to be stored which can lessens the need for authentication apps. 

The system identifies bad passwords and they’re easy to change. 

Users can share passwords as needed, and you can track access to shared passwords.  Management access to all passwords for all users.  Management can revoke employee access to passwords.  And much more!

Strong passwords are essential to quality cybersecurity, but too often they’re overlooked simply because it’s hard or annoying to manage them properly. Neglecting passwords can undo all your efforts to implement effective security.

The good news is proper password management is inexpensive and can drastically increase the security of your business. Even better, your experience is improved by reducing the need to create and remember complex and unique passwords once you’re familiar with the manager.

Thank you to everyone who joined us last night at Kirby Icehouse Memorial to celebrate the holidays! Over 100 of you came together to enjoy drinks, tacos, and cookies as we kicked off the festive season in style. Your support and camaraderie made the night truly special. Here's to a joyful holiday season ahead!

Thank you to our to wonderful volunteers that helped during Brookwood's famous Poinsettia season on December 04, 2024. Our members helped sleeve over 500 beautiful poinsettia's as Brookwood gets ready to deliver them to stores and other locations. This is always such a fun experience; we look forward to supporting them again next year!

Please join us in welcoming Evan Zeller, our new Regional Underwriting Manager!

Evan has been in the P&C world for over 11 years working as a producer in sales and in underwriting throughout his career.  He’s received his MBA, CPCU, CIC, AU-M and AINS.  His favorite part of the insurance industry is that there’s always something new to learn!  Evan is excited to join our CIG family and looks forward to working with you!

We are excited to announce the birth of baby boy Grayson King Hibbard to Micheal (Frost Insurance Agency) and Shelby (Higginbotham Insurance Agency) Hibbard on November 6, 2025 at 8:20 pm, weighing in at 7.1 oz and 18.9 inches long. Grayson is the grandson of Renee Stager of IIAH.

The Independent Insurance Agents of Houston (IIAH) is proud to celebrate a remarkable milestone: Renee Stager’s 27 years of exceptional service and leadership. As Senior Managing Director, Renee has been the backbone of IIAH, helping to shape its success and strengthen its presence within the insurance industry. Congratulations, here is to many more years of continued success!

WHO HAS... THE LAST WORD

Faith G. Boren

Where do you work?

Adams Insurance Service

What sound do you love?

Waves at the beach

If you could paint a picture of any scenery, you’ve seen before, what would you paint?

View from the mountains around Lake Tahoe

What was the first thing you bought with your own money?

New Honda Civic

If you could choose to stay a certain age forever, what age would it be?

My current age :)

What did you do growing up that got you into trouble?

I remember getting in trouble a lot for talking and laughing when I was supposed to be quiet.

What is something you learned in the last week?

I just learned lots about Captives. Shout out to Risk & Insurance Education Alliance!

Weirdest thing you have ever eaten?

It’s not that exotic, but almost every time I eat raw sushi, I think to myself that it is weird. It’s tasty, but weird.

What is your pet peeve in traffic?

I get SO annoyed when there is bumper to bumper traffic and drivers block the exit to private driveways and side streets. The lack of courtesy and consideration for other drivers makes me crazy.

Do you have any hidden talents?

I am bilingual, native English & Spanish speaker. It’s not totally hidden but not often known right away.

What is your favorite flavor of jellybeans?

Licorice

What is your LEAST favorite electronic device?

Scientific calculator. I never understood half the buttons and options available.

What is the longest car trip you have ever taken?

Roundtrip Houston to Orlando, 1,926 miles.

Can vegetarians eat animal crackers?

Sure, no problem.

Ninjas or pirates?

Ninjas

What was your favorite childhood television program?

Inspector Gadget

Are you a collector of anything?

Books, but not on purpose. I love to read and just keep buying more for myself and my kids.

At a movie theater, which arm rest is yours?

Neither needed. Those chairs are huge now.

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