WORKERBURNOUT

counterparts. Only 41% of people surveyed in the US said they felt burned out at the end of last year, just shy of the 42% global rate and a modest improvement from earlier in 2022.

The Future Forum survey conducted quarterly in the US, UK, Japan, Australia, Germany and France has found that pandemic-era workers with more freedom to choose where and when they work are usually more satisfied, productive and less likely to quit. In the latest poll, conducted late last year, more than half of those who said they were dissatisfied with their level of flexibility also said they were burned out. Employees with immovable work schedules are more than twice as likely to say they’ll “definitely” look for a new job over the next year.

“All the benefits of flexibility are about how you give people focused time, rather than sweating how many days of week they are in,” said Brian Elliott, a Slack executive who oversees the Future Forum research. “Flexibility also improves a company’s culture, and every time I tell executives

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this, it surprises them.”

It’s not just mandatory facetime that is stressing workers. Companies have thrown so much technology at employees they may be getting overwhelmed. Large employers now use an average of 211 different apps, up from 195 last year, according to a separate survey from Okta Inc., a cloud software company that tracks app usage.

A recent study, highlighted in Harvard Business Review, of 20 teams across three big employers found that workers toggled between different apps and websites 1,200 times each day, leading to a “toggling tax” that can cost workers time, productivity and peace of mind.

Copyright Bloomberg News

IndependentMarketSolutions

February2023

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