IHCRC 2019 Annual Report

About the Organization Since 1976, Indian Health Care Resource Center has been dedicated to improving the health of Tulsa’s American Indian population. Over 40 years after its inception, Indian Health Care Resource Center (IHCRC) remains dedicated to its mission of providing quality, comprehensive healthcare to Tulsa area Indian people in a culturally sensitive manner that promotes good health, well-being and harmony. IHCRC’s commitment to quality is evident in its accreditation by the Accreditation Association for Ambulatory Health Centers (AAAHC) and its certification as a Medical Home by AAAHC. IHCRC’s services are specifically designed to address one of the most important aspects of care for American Indians, attentiveness to the four elements of an individual’s nature (physical, mental, emotional, and spiritual). This focus on the whole person requires a complete integration of services, including those that positively affect behavioral as well as physical health.

IHCRC’s medical home model of care allows patients to see the same care team on every visit. The wide array of integrated services operates through a multidisciplinary, patientcentered, medical home model of care. The one-stop shop houses: • • • • • • • • • • • • • • • •

Primary Care Internal Medicine Pediatrics Optometry Dentistry Pharmacy Laboratory Radiology Behavioral Health Systems of Care Suicide Prevention and Intervention Domestic Violence Awareness and Counseling Substance Abuse Prevention and Treatment Health Education and Wellness Transportation Programs for Youth

As a nonprofit organization, IHCRC is not an Indian Health Service program nor is it tribally affiliated.

2019 Letter from the President and the CEO As we celebrate the 30th anniversary of Carmelita’s service as CEO, Indian Health Care Resource Center is grateful for another wonderful year. IHCRC is honored to have been chosen as one of Oklahoma’s Best Places to Work. Those who work at the clinic already understand this but we are happy to share our love of IHCRC with all of Oklahoma.

Our 80s theme Dance of the Two Moons was a HUGE success and preparations are well underway for the 30th anniversary of the event in 2020. This year we are pleased to recognize our Circle of Life Community Partner and ongoing Media Partner Griffin Communications (Channel 6). Thanks to their generosity many people who need our services now know our name.

Our first Native American Youth Summit was held in August. More than 150 youth attended the first summit. Planning is already in full swing for the 2020 Summit to be held in the fall. We are grateful for our corporate partners, ONE Gas, Public Service Company of Oklahoma, and Williams and our tribal partner the Muscogee (Creek) Nation for helping make the day a huge success.

Above: Brandon Caruso President, IHCRC Board of Trustees Below: Carmelita Skeeter, Chief Executive Officer

While our youth are important to our future, we also recognize the gifts of our seniors. The new Coffee Hour and Half is one of the most well attended groups IHCRC has to offer. Fifteen to 20 individuals, ages 60 and up gather once a month for games, coffee, and socialization. It is a great way for staff to check-in and to make certain our seniors are doing well.

As we prepare for our future and the expansion of our services and the extension of our campus, we remain grateful for those who have paved the way. Thank you for being a part of 2019. We look forward to sharing 2020 with you.

Caring is Strong Medicine!

Brandon Caruso, President, IHCRC Board of Trustees

Carmelita Skeeter, CEO

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Meet Our American Indian Community

IHCRC is the only Indian Clinic where I receive outstanding care, where I am listened to, and my healthcare needs are met without long wait times and miscommunication. I love the people at IHCRC. -Medical Patient (Patient Satisfaction Survey 2019)

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Annual Patient Tribal Membership 50% Cherokee 20% Muscogee (Creek) 10% Choctaw 3% Osage 2% Chickasaw 15% Other In FY2019 Indian Health Care Resource Center served members from 126 federally recognized tribes. Members of ANY federally recognized tribe and their dependents under the age of 18 are eligible to receive care.

Annual Patients By Age 4,000 3,500

3,667

3,518

3,000 2,500 2,000

1,555

1,500

1,299

1,000

985

2,524

Patients Did Not Have Insurance

500 0 0-18

18-29

30-54

55-64

65+ IHCRC 2019

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Meet Our American Indian Community

In 2019 IHCRC introduced Coffee Hour And A Half, a program designed to connect elders to each other and our services within the clinic over a cup of coffee and games. Currently the program has 15 regular members and continues to grow each month.

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Patient Satisfaction Survey

97%

Rated Services as Good or Excellent

At IHCRC we take an active interest in what our patients have to say about the comprehensive healthcare services that we provide. To obtain feedback from a patient’s perspective we use confidential surveys as a resource for collecting important data. Over 1,000 surveys were collected for the 2019 Patient Satisfaction Survey.

Patients that Agree or Strongly Agree

96%

90%

93%

95%

Health Care Culture and Understands the Health Care Needs were Met Traditions were Instructions for Provider Listens to During Visit Respected Medications Patient’s Needs

Received Help In These Areas

14%

Crisis Event

15%

Transportation

13% Food

7%

Housing IHCRC 2019

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Promoting Good Health

IHCRC’s doctors are a breath of fresh air. I’ve never had a doctor that sits down and has a conversation with me like time is not an issue. I came to the clinic because I didn’t have insurance to go anywhere else. Now I have insurance and I wouldn’t choose to go anywhere else.

-Medical Patient

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Patients By Medical Department 5,903 860 3,005 2,721 1,382 1,162 941

Family Practice Internal Medicine Pediatrics Laboratory Radiology Ultrasound Mammography

11,087

90,693

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Ambulatory Patients Seen

Face-to-Face Medical Visits

Average Number of Diagnoses Per Patient

1,004

Prescriptions Filled Daily

Average Ambulatory Visits by a Patient

7,101 Total Visits Dental

2,202 Total Visits Optometry

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Promoting Wellness

I have heard stories from others how they never dreamed they’d be able to complete a 5K, they never saw themselves getting off the couch, they thought they were stuck until they joined our Running Strong Team and all of that changed. They now see hope for their health and how the run club has made them a better person. I hope this program continues for many years. I can’t imagine life without it. I just want to thank each and every one at IHCRC that has had a part in making this possible. It really is life changing!

-Running Strong Team Member

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Health Education & Wellness Patients By Service

742

382

309

121

Diabetes Education

Case Management

Nutrition Counseling

Exercise Education

Health Education & Wellness Programs

69

Healthy Start Clients

1,138

Fitness Class Participants

104

Run Club Members

73

Parenting Class Attendees

41

Cooking Class Participants

Three registered dietitians assist patients with choosing, cooking, and enjoying healthy foods, even for those on a budget. Fitness classes, personal training, run club, and family fitness activities are designed to assist people at varying levels of physical exertion. More than anything, the Health and Wellness Department provides the encouragement and skills necessary to becoming and staying healthy.

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Promoting Well Being

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Behavioral Health Services

1,900 11,383 7,659 Total Patients

93

Total Visits

826

Patients Screened for Depression

Patients Treated for Depression

28

305

Total Patients Tobacco Cessation

Patients Seen by NOPIP Interns

206

Total Patients Total Patients Systems of Care Alcohol Counseling

Indian Health Care Resource Center’s Domestic Violence Intervention Program increases access to culturally sensitive domestic violence and sexual assault prevention, advocacy, crisis intervention, and behavioral health services for American Indian victims of domestic violence and their families. The program consists of bullying training in the schools, individual counseling, community education, training for professionals, and appropriate referrals for shelter and legal services.

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Promoting Culture

Photo Coutesy: Tyler Post, ONE Gas

The Native American Youth Summit was so much fun! My favorite part was hearing Native American leaders talk about how we can succeed as they have if we work hard and don’t give up. It was very empowering.

-Youth Participant (Native American Youth Summit 2019)

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Cultural Activities and Events

212

Youth Wellness Camp Participants

35

800

Powwow Attendees

230

American Indian Life Skills Participants

We truly believe that children are our future.

So, it is important to us that they learn about their past and prepare for the future. All of our youth programs are designed to teach health, life skills, and tradition, paving the way for healthier adults connected to their culture.

Cultural Camp Participants

155

Youth Summit Attendees

300

Stomp Dance Attendees

1,123

Stickball Players IHCRC 2019

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Fundraising

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IHCRC 2019

Funds Raised $1,621,106 $55,000 $176,050 $21,056

Federal/State Grants Other Grants Special Event Other Funding

Federal/State Grants

Health Resource Services Administration: Graduate Psychology Education Program Indian Health Service: Special Diabetes Program for Indians Indian Health Service: Methamphetamine and Suicide Prevention Initiative Indian Health Services: Domestic Violence Prevention Initiative Oklahoma Department of Mental Health and Substance Abuse Services: Systems of Care Administration for Native Americans: Crisis Intervention Service Tulsa County Health Department: Healthy Start

Other Grants

Anne and Henry Zarrow Foundation: Running Strong Southern Plains Tribal Health Board: Sit Less, Move More, Learn Better and Running Strong

Dance of the Two Moons

Lead Sponsors: Hard Rock Hotel and Casino, Blue Cross and Blue Shield of Oklahoma, Public Service Company of Oklahoma Bear Sponsors: Chickasaw Nation of Oklahoma, Choctaw Nation of Oklahoma, IHCRC Jeans Pass Staff, Carmelita Skeeter, Tiger Natural Gas, and Williams

Other Funding

Restoring Harmony Powwow: Blue Cross and Blue Shield of Oklahoma and Public Service Company of Oklahoma Native American Youth Summit: ONE Gas, Williams, Public Service Company of Oklahoma, and the Muscogee (Creek) Nation.

Society of the Medicine Wheel and Circle of Blue (listed separately).

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A Culture of Caring Circle of Life Circle of Life recognizes donors who, through their consistent support of IHCRC’s programs, have had an enduring impact on the Native American community.

American Cancer Society, Inc. Blue Cross and Blue Shield of Oklahoma H.A. and Mary K. Chapman Charitable Trust Choctaw Nation of Oklahoma Flint Family Foundation Griffin Communications Hard Rock Hotel and Casino Tulsa

Public Service Company of Oklahoma Susan G. Komen Tulsa Affiliate Southern Plains Tribal Health Board Tiger Natural Gas Delores Titchywy Sumner The Anne and Henry Zarrow Foundation

Four Elements Four Elements recognizes donors who have shown their commitment to sustaining IHCRC’s mission by consistently giving to the programs that support our Native American community. Value placement is based on donor’s cumulative giving within the past five years. July 1, 2013 – June 30, 2019

Fire ($25,000-$49,999) The Notah Begay III Foundation Carmelita Skeeter

Telligen Community Initiative University of Pittsburgh

Williams/The Williams Foundation

Janice Edmiston and Ceasar Williams First National Bank of Broken Arrow Interior Logistics Ruth Kaiser Nelson Meeks Group Muscogee (Creek) Nation Nike, N7 Fund

Oklahoma City Indian Clinic Osage Casino Jim and Sharon Ruley Ken Ray Underwood Law Office Urban Inter-Tribal Center of Texas

Dr. and Mrs. David Marks OSU Medical Center OSU Center for Health Sciences The PENTA Building Group

Phoenix Plumbing Works, Inc. Larry and Janet Smith Ross O. Swimmer Mary Ann and Andrew Vassar

Barrow & Grimm, P.C. Mr. Chris and Dr. Leigh Barrow Donna Birkenfeld Bob and Gloria Bitting Russell Brown Teresa and Robert Burkett Dr. Robert Burlingame - Hunt Mill Hollow Ranch

Greg Burn Larry and Tanya L. Cain Citizen Potawatomi Nation Lupe Cole Dr. & Mrs. Tom Colpitts Conner & Winters, LLP Donnie and Gayla Cox Michael and Heidi Dawson

Earth ($10,000-$24,999) Dr. and Mrs. Jay Anderson Canyon Creek Energy Chickasaw Nation James R. Childers Architect Inc. Commerce Bank CommunityCare Diagnostic Laboratory of Oklahoma

Wind ($5,000-$9,999) CamGlass Eller & Detrich, P.C. Hillcrest Healthcare System Burt B. Holmes

Water ($1,000-$4,999) Dr. Aliakber and Farida Akberali AmericanChecked Inc. American Indian Chamber of Commerce Oklahoma American Airlines, Inc. Alison Anthony and Mark Wilson Ark Wrecking Company of Oklahoma Tom and Sherry Askew

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Water ($1,000-$4,999) Continued Devol & Associates Brittany Dias Ann and Luke Essman Deni Fholer Flintco Constructive Solutions Mr. Matthew and Dr. Rachele Floyd Trilla Frazier Judy A. Gibson Dr. Jesicah Gilmore and Dane Bowin Global Scaffolding & Insulation LLC Lance and Colette Gopffarth Jo Ann Gower Jenny Graham Great Plains Lending Hogan Taylor, LLP Dr. Arthur and Valerie Holleman Deanna Holman

IBM Employee Service Center Kimberly-Clark Mabrey Bank Dr. & Mrs. Dean Martin Jay and Kelly Mounce Brian and Stacie Nutt Nancy O’Banion Daniel Olson ONE Gas ONEOK Osteopathic Founders Foundation OSU Medicine Elizabeth Parrott Prescor, Inc. Arden and Joyce Roberts Floyd Rogers and Luzana Graff Edward E. Rogers

Dr. and Mrs. Emmanuel Roman Tim and Joanna Shadlow Louise Short Mr. David Krapff and Dr. Geeta Silas Debbie Starnes The University of Oklahoma - Tulsa The University of Oklahoma-Anne and Henry Zarrow School of Social Work The University of Oklahoma Foundation, Inc. Transit Advertising, Inc. Two Feathers Media Consultants United Healthcare Community Plan of Oklahoma Hank and Jeannie Van Veen Bill Wamego and Carol Hinkley Mollie Williford

2019 Donors

Thank you to all the 2019 Donors who help support the day to day operations of the clinic, as well as, the educational and health programs that have served our Native American community within the past fiscal year.

Fiscal year July 1, 2018 – June 30, 2019.

Dr. Aliakber and Farida Akberali Jean-Yves and Linda Albert ALKO Enterprises, Inc. Connie Allen Larry and Linda Almanza American Indian Chamber of Commerce Oklahoma Dr. and Mrs. Jay Anderson Alison Anthony and Mark Wilson Ellen Archie April Arruti Jennifer Ashlock Tom and Sherry Askew Steve & Dannielle Baker Bob and Tamme Baker Elizabeth Battiest Stacy Berg Kevin Best Paul Betow Marissa Bigfeather Amanda Billetdoux Jana Bingman Donna Birkenfeld Bob and Gloria Bitting Rich Blankenship Blue Cross and Blue Shield of Oklahoma Richard and Emily Bolusky

Ms. Lisa Michelle Broam Karly Brown Michelle Brown Russell Brown Donna Cagle Larry and Tanya L. Cain Joann Caldwell Ginny Camel CamGlass Kimberly Canady Canyon Creek Energy Whitney Champan Chickasaw Nation James R. Childers Architect Inc. Choctaw Nation of Oklahoma Citizen Potawatomi Nation Lupe Cole Dr. & Mrs. Tom Colpitts CommunityCare Marci Cook Jose and Sheree Cosa Donnie and Gayla Cox Virginia Cox Lauren Cusick Tammy Davis Shannon Davison, LPN Michael and Heidi Dawson Diagnostic Laboratory of Oklahoma

Brittany Dias Rachel Dugan Elizabeth A. Duncklee, LCSW Dr. Jose and Mrs. Cheryl Echevarria Janice Edmiston and Ceasar Williams Eller & Detrich, P.C. Deni Fholer Hazel Finney Fire Detection Systems, Inc/ David Osburn Flintco Constructive Solutions Amanda Fousek Tia Fowler Trilla Frazier Patrick and Marla Freeman Gip and Kelly Gibson Judy A. Gibson Dr. Jesicah Gilmore and Dane Bowin Tonia Gist Mannie Golden Jo Ann Gower Anthony Gresham Griffin Communications Cassey Gutierrez Jordin Hackney Patricia Gail Hamilton Jenifer Hamma Hard Rock Hotel and Casino Tulsa

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2019 Donors Continued Jamie Hayes Adrienne Hefner Kelly E. Henderson Denise Hinshaw Deanna Holman Barry Howard Jennie Howard Valerie Howard, DO Denise Hudmon Melissa Hudmon Molly Hurst IBM Employee Service Center Interior Logistics Glenitria Johnson Donesha Johnson DeAnn Johnson Robyn Jones Ruth Kaiser Nelson Dawnna Lynn Keller Dr. and Mrs. Joe Kennedy Kasi Ketcher Kimberly-Clark Nicole Kirby Ranie Kirk Karen Knight Angie Lanning Fatima Lara-Rodriquez Kimberly Lawrence Megan Leath Whitney Littlefield Jim Lyon Mabrey Bank Lee Marks Dr. & Mrs. Dean Martin Melody Massey Mike McBride III and Dawnette Brady Bridget McClendon Dr. Gene and Bonnie McCormick Chris McCullar Margaret McIntosh Stacy McKee-Redden Robin Medlock Tom & Cindy Merrell Ashlee Metcalfe Jay and Kelly Mounce Mike and Vivian Murphy Jack Murray Muscogee (Creek) Nation Jacquelyn Nickel Brian and Stacie Nutt Nancy O’Banion Dr. Jennifer Jones

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Oklahoma City Indian Clinic Daniel Olson ONEOK Osage Casino Bill Osburn OSU Medicine Sharla Owens Elizabeth Parrott Kendall Payne Karen Payne Jeff Pense Deborah Perry-Chambers Taylor Phillips Goldie Phillips Traci Poole Mark and Liz Poole Opal Price Public Service Company of Oklahoma Christina Ralston Cindy Reed Mary Revels Dr. Everett Rhoades Rochelle Richerson Ryann Richey Jessica Rimer Arden and Joyce Roberts Yolanda Robinson Floyd Rogers and Luzana Graff Edward E. Rogers Dr. and Mrs. Emmanuel Roman Caressa Romine Kristy Roper Mary Rule Jim and Sharon Ruley Nancy J. Ruth KiAnna Sam Tim and Joanna Shadlow RL Shears Company Becky Sheofee Shaun Shepherd Shaun Sherrill Louise Short Charmayne Shorty Mr. David Krapff and Dr. Geeta Silas Carmelita Skeeter Larry and Janet Smith Southern Plains Tribal Health Board Leah Speer Cassandra Spinosa Debbie Starnes Rodney & Patti Sumner Robyn Sunday-Allen

Stephen E Sutton Lori Sweeney Julie Taylor Brenda Taylor, LPN Bridget Teel Angela Thacker Karen Thomas Therese Tierce Tiger Natural Gas Aisha Traylor Tulsa Community Foundation Ken Ray Underwood Law Office United Healthcare Community Plan of Oklahoma University of Pittsburgh Urban Inter-Tribal Center of Texas Chris Van Ess Dr. Charles Van Tuyl Hank and Jeannie Van Veen Marcy Vandament Mary Ann and Andrew Vassar Emily Vo Marty Wafford Cathryn Wamego Joseph A. Wamego Paulette A. Wamego Bill Wamego and Carol Hinkley Kim Waters Jeff Weagley Shawna Webb Jenifer Wells Renee Wesson Kristi Whitaker Kim Wigger Annette Williams LaToyia and Eucild Williams Shelly Williams Sherry Williams Williams Stacey Wilson Nicole Woodmansee Shannon Woodstock John J. Young Ashely Zickefoose

Society of the Medicine Wheel Society of the Medicine Wheel members are committed to providing financial strength to improve the health and well-being of IHCRC patients on an annual basis.

Dr. Aliakber and Farida Akberali Tom and Sherry Askew Stacy Berg Michael and Heidi Dawson Elizabeth A. Duncklee, LCSW Deni Fholer Judy A. Gibson Dr. Jesicah Gilmore and Dane Bowin Tonia Gist Jo Ann Gower

Deanna Holman Robyn Jones Dr. and Mrs. Joe Kennedy Karen Knight Jay and Kelly Mounce Brian and Stacie Nutt Nancy O’Banion Elizabeth Parrott Karen Payne Goldie Phillips

Traci Poole Leah Speer Brenda Taylor, LPN Shawna Webb Shelly Williams Sherry Williams LaToyia and Eucild Williams Stacey Wilson

Circle of Blue Circle of Blue is an alliance of champions dedicated to supporting diabetes treatment and prevention programs that alter the cycle of diabetes within our Native American community.

Agitsi Stained Glass Dr. Aliakber and Farida Akberali Dr. and Mrs. Jay Anderson Elizabeth and Samuel Battiest Donnie and Gayla Cox Michael and Heidi Dawson Dr. Jose and Mrs. Cheryl Echevarria

Dr. Jesicah Gilmore and Dane Bowin Mike McBride III and Dawnette Brady Arden and Joyce Roberts Edward E. Rogers Dr. and Mrs. Emmanuel Roman Jim and Sharon Ruley Carmelita Skeeter

Mary Ann and Andrew Vassar in Memory of Joe T. Paden

Thank you to our donors and supporters. Accurate donor recognition is important to us. Please accept our apology and contact us if there has been an exclusion or inaccuracy. Contact Debbie at dstarnes@ihcrc.org or 918-382-1203 so corrections can be made in future publications.

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Board of Trustees Officers

Brandon Caruso

President, Cherokee

Jim Cameron

Secretary, Cherokee

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Luke Essman

Vice-President, Osage

Donnie Cox

Treasurer, Cherokee

Members

Dr. Jay Anderson Elizabeth Battiest Choctaw

Kiowa

Goldie Phillips

Joyce Roberts

Comanche

Choctaw

Mary Ann Vassar Dr. Matt Wilkett Cherokee

Cherokee

Bob Biting

Janice Edmiston

Cherokee

Choctaw/Sac and Fox

David Spring

Madeline Teague

Choctaw

Cherokee

D. Brent Allison

Chickasaw Leadership Tulsa Intern IHCRC 2019

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Promoting Success and Service

Carmelita Skeeter, First Year as CEO (1989)

We encounter countless, competent leaders during our lifetime, but we rarely have the privilege of knowing, much less working with, an exceptional leader, like Carmelita Skeeter. Her leadership style, which appears to be effortless, inspires others and is decisive, ethical, visionary and more.

For three decades, she has unselfishly served Indian Health Care Resource Center and led its evolution from a small medical clinic to its position today as a nationally-recognized, integrated multi-disciplinary, comprehensive healthcare center. Her insatiable passion to serve has advanced access to healthcare for Native people not only in Tulsa but also the State of Oklahoma and nation.

-Janice Edmiston, IHCRC Board Member

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Celebrating 30 Years as CEO Carmelita Skeeter began her career of helping people through a social action group dedicated to assisting struggling families in Tulsa. In 1976, she helped with a study of the needs of Indian people in Tulsa. The grant evolved into what is today known as Indian Health Care Resource Center of Tulsa. After serving as clinic administrator, Carmelita became Chief Executive Officer in 1989. Carmelita is a mentor to many and an advocate for all who are underserved. Carmelita has truly changed hundreds of thousands of lives during her tenure.

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Promoting Success and Service Area Directors Awards

Deanna Holman Length of Service

Dr. Jennifer Jones

Lifetime Achievement

Stacey Wilson

Peer Recognition

Aly Speers Merit

Tenure Awards 5 Years

Dr. David Bright

Individual Area Impact

Mitchell Dodd

Individual Customer Service

Ellen Archie Dr. David Bright Dr. Jesicah Gilmore Dr. Ashley Hopkins Dr. Valerie Howard Fatima Lara-Rodriquez Kelly Mounce Dan Olson Erice Shaw Debbie Starnes Brenda Taylor Julie Taylor Emily Vo Annette Williams Nicole Woodmansee John Young

10 Years

Medical Reception

Excellence In Customer Service Group

Behavioral Health Area Impact Group

Tanya Cain Dr. Arthur Holleman Dawanna Keller Angie Lanning Teresa McIntosh Timothy Shadlow Dr. Joanna Shadlow

35 Years

Deanna Holman

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IHCRC 2019

IHCRC Administration Carmelita Skeeter, Chief Executive Officer Judy Gibson, Chief Financial Officer Michael Scott, MD, Medical Director Stacie Nutt, Chief Human Resource Officer Tanya Cain, RN, Chief Operating Officer

IHCRC Department Heads Carmelita Skeeter, Chief Executive Officer Judy Gibson, Chief Financial Officer Stacie Nutt, Chief Human Resource Officer Tanya Cain, RN, Chief Operating Officer Jason Menting, PsyD, Director of Behavioral Health Nancy O’Banion, Quality Improvement Director Debbie Starnes, Development Director Michael Scott, MD, Medical Director

Leadership Team Carmelita Skeeter, Chief Executive Officer Judy Gibson, Chief Financial Officer Stacie Nutt, Chief Human Resource Officer Tanya Cain, RN, Chief Operating Officer Arthur Holleman, DDS, Dental Director Jennifer Jones, OD, Optometrist Miranda Kohut, PharmD, Pharmacy Director Jason Menting, PsyD, Director of Behavioral Health Nancy O’Banion, Quality Improvement Director Debbie Starnes, Development Director Michael Scott, MD, Medical Director David Bright, PsyD, Director of Clinical Training Jenifer Hamma, Patient Business Office Manager Deanna Holman, Accounting Supervisor Darryl Hurley, Facilities Manager Kelly Mounce, LPC, Systems of Care Project Director Edward Rogers, Health Information Manager Mitchell Dodd, Network Systems Supervisor Julie Taylor, Accounts Receivable Supervisor Bridget McClendon, RN, Nursing Supervisor Aly Speers, DVPI Program Director

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