Annual Report 2022

ANNUAL REPORT 2022

INDIAN HEALTH CARE RESOURCE CENTER OF TULSA IHCRC 2022

1

ABOUT THE ORGANIZATION

Indian Health Care Resource Center (IHCRC) is a community response to the funding and healthcare disparities of Tulsa’s urban Indian community. From a community survey to building a state-of-the art facility, IHCRC has remained dedicated to providing quality, comprehensive healthcare to Tulsa area Indian people in a culturally sensitive manner that promotes good health, well-being, and harmony.

More than 300,000 individuals have walked through the doors of IHCRC during its 46 years of service.

IHCRC continues to focus on its vision of eliminating health disparities, expanding innovative familyfocused practices, and embracing an approach to care that strengthens physical, mental, emotional, and spiritual wellness within the Indian community.

More than 170 staff members, approximately 47% of which are themselves Native American, provide cutting edge care for almost 12,000 Native Americans annually. The wide array of integrated services operates through a multidisciplinary, patient-centered, medical home model of care. The one-stop shop houses the following service areas: • • • • • • • • • • • • • • • • • •

Primary Care for All Ages Internal Medicine Pediatrics including Well Child Geriatrics Obstetrics Public Health Including COVID-19 and Immunization Clinic Optometry Dentistry Pharmacy Laboratory Radiology Including X-ray, Mammography, and Ultrasound Behavioral Health Substance Abuse Prevention and Treatment Systems of Care Wrap Around Services Domestic Violence Prevention and Intervention Diabetes Management, Dietitians, and Exercise Transportation Programs for Youth

IHCRC’s commitment to quality is evident in its accreditation by the Accreditation Association for Ambulatory Health Centers (AAAHC) and its certification as a Medical Home by AAAHC. Indian Health Care Resource Center hires with an Indian preference and is an “Indian-controlled business.”

Incorporated as an Oklahoma nonprofit corporation in 1978, Indian Health Care Resource Center operates as an urban Indian health center, independent of tribal or federal control. A Board of Trustees meets bi-monthly to determine issues of policy and governance.

2

IHCRC 2022

LETTER FROM THE PRESIDENT AND THE CEO It is a pleasure to pause and turn some attention away from the pandemic, so we can celebrate IHCRC’s most recent accomplishments and look towards its future.

Throughout the year, we selectively transitioned our group activities away from virtual methods to in-person events while keeping a watchful eye on the pandemic’s reach.

Our Running Strong Run Club, youth and adult exercise programs, cooking classes, Restoring Resilience Powwow, youth camps, as well as family and community activities were restored after being cancelled the prior year. The Dance of the Two Moons, our annual fundraiser for youth programs, was a celebration of coming together again, and we thank the attendees and donors for supporting it.

Telehealth, video classes and social and traditional medias used during the pandemic will not be abandoned. We recognize they are valuable tools in delivering healthcare and reaching the Tulsa area Indian community. Our IHCRC app proved to be invaluable in sharing a wealth of health resources and announcements.

Our COVID marketing campaign, aired on radio and TV throughout northeastern Oklahoma, would not have been possible without the generosity of donors.

We began updating our 5-year plan. Our facilities committee continued to work diligently addressing complex, but common, issues in planning the construction of our new wellness center, which will be located directly north of the current facility.

The wellness center will afford space to expand the pharmacy, dental and optometry departments and to add new, much needed services, such as physical therapy.

IHCRC looks forward to serving more people.

Above: Janice Edmiston, President, IHCRC Board of Trustees Below: Carmelita Skeeter, Chief Executive Officer

IHCRC is required to measure its outcomes by numbers, studies and reports that are submitted to external agencies and supporters. IHCRC produces positive health outcomes, and the board is grateful to the staff and administration for their dedication to the Tulsa area Indian community.

While objective measures are essential, the people that IHCRC serves are the best measure of successful outcomes. Responding to a 2022 survey about the IHCRC staff, a patient wrote "Everyone is excellent; they always are!"

We could not agree more.

Janice Edmiston, President, IHCRC Board of Trustees

Carmelita Skeeter, CEO

IHCRC 2022

3

4

IHCRC 2022

MEDICAL DEPARTMENT

PATIENT TRIBAL MEMBERSHIP

In FY2022 Indian Health Care Resource Center served members from 112 federally recognized tribes. Members of ANY federally recognized tribe and their dependents under the age of 18 are eligible to receive care.

PATIENTS BY AGE 65+

1,118

0-5 956

6-12 1,309

50-64

CHEROKEE NATION - 5,412 MUSCOGEE (CREEK) NATION - 2,072 CHOCTAW NATION - 1,003 OSAGE NATION - 267 CHICKASAW NATION - 181 OTHER - 1,601

1,848

13-18 1,202

30-49

19-29

2,652

1,399

8,915

31,248

UNDUPLICATED PATIENTS SEEN

TOTAL PATIENT VISITS MEDICAL

DUPLICATED PATIENTS BY MEDICAL DEPARTMENT 6,000 5,000 4,000 3,000 2,000 1,000

1

2

3

4

5

6

7

8

9

(1) FAMILY PRACTICE - 5,513 (2) INTERNAL MEDICINE - 688 (3) PEDIATRICS - 2,782 (4) GERIATRICS - 627 (5) OBSTETRICS - 158 (6) WOMEN'S HEALTH - 649 (7) LABORATORY - 2,409 (8) RADIOLOGY - 1,236 (9) ULTRASOUND - 1,056 (10) MAMMOGRAPHY - 1,095 (11) PUBLIC HEALTH - 545

10 11 IHCRC 2022

5

6

IHCRC 2022

BEHAVIORAL HEALTH DEPARTMENT 1,555

11,416

TOTAL PATIENTS

PATIENT VISITS

BEHAVIORAL HEALTH INTERNS FIND A HOME AT IHCRC The aim of the internship program at IHCRC is to develop psychologists to work effectively in underserved communities, particularly American Indian communities, and work in integrated care facilities. The interns come from all over the United States and have interesting and diverse backgrounds, but over the years a few have stayed with IHCRC beyond their internship. Our former interns put together short biographies to share a little bit about themselves and the journeys that led them to call IHCRC home.

Dr. Jason Menting, Director of Behavioral Health The entire reason I am here is because of the psychology internship through the Northeastern Oklahoma Internship Program (NOPIP). I am originally from north-central Wisconsin and went to graduate school in Cincinnati, OH. My ultimate career goal was to work with Indigenous communities. At the time I was applying for internship in 2011, IHCRC offered one of two or three internships that provided an opportunity to work with Native Americans. At the time, I was aware of Indian Health Service (IHS) facilities but was unaware of urban clinics. The internship introduced me to a pathway to my career goal through a route I never expected to take. I presumed that I would end up working for IHS. After internship, I became the Director of Clinical Training and then became the director of the department in 2018.

Dr. David Bright, Associate Director of Behavioral Health I chose to apply for an internship with IHCRC in order to continue to provide services to underserved communities. It also allowed me to broaden my skills as a generalist practitioner so that I was prepared to work in settings in which mental health care providers may be scarce. It was also nice to be closer to my extended family in Arkansas. I chose to stay with IHCRC after internship for similar reasons, but also due to my positive experience during my internship year.

I have elected to stay with IHCRC because I believe in the importance of the mental health services we provide to the Native community that they otherwise may not be able to access. I also believe in our department’s mission to provide ethical and culturally-sensitive services that exceed, rather than just meet, the level of quality that can be found in other Oklahoma clinics.

Rudney Danquah, M.Ed., Psychological Technician I am grateful that I have been given the opportunity to continue my career here at IHCRC. I am at the final stage of completing my Ph.D. in Counseling Psychology from Texas A&M and will be working on becoming a licensed psychologist. During my year as an intern at IHCRC, I learned more about the needs of the community we serve, and I now have the unique opportunity to work directly with our gerontology program. Through this role, I continue to learn more about the ways I can help improve mental health for our older adults.

IHCRC 2022

7

DENTAL DEPARTMENT 1,768

3,672

TOTAL PATIENTS

TOTAL PATIENT VISITS

IHCRC SEEKS DENTAL HOME IHCRC has been accredited as an ambulatory primary care clinic by the Accreditation Association for Ambulatory Health Care (AAAHC) since December 2001. In 2013 we achieved an additional accreditation from AAAHC as a designated Medical Home. AAAHC has designed the Patient-Centered Medical Home recognition as a secondary step in a healthcare facilities quality improvement journey.

As our re-accreditation survey is scheduled for November 2022, we have elected to seek our third step or next accreditation from AAAHC. We will be applying for the designation of Dental Home. The Standards describe an accreditable Dental Home as patient centered, dentist directed, comprehensive, accessible, continuous, and organized to meet the needs of the individual patient served. The foundation of a Dental Home is the relationship between the patient, his/her family (as appropriate), and the Dental Home. As used in these Standards, a Dental Home is the primary point of care for the patient.

Arthur Lee Holleman III, DDS, is a staff dentist and the Dental Director for IHCRC’s Dental department.

He has worked closely with his departmental staff and other IHCRC personnel over the past few years to prepare for this department-specific accreditation. "We have read our dental policies word for word; we have studied our processes and critiqued our procedures step by step; and we have incorporated all consultative recommendations one by one. We feel the culmination of our efforts has yielded a strong foundation of best practices for dental practitioners and service providers aligned with the current and specific AAAHC standards," said Dr. Holleman.

The dental team has worked closely with Nancy O’Banion, Quality Improvement Director, to conduct the quality improvement studies needed to establish some of the pillars of the patient-centered dental home model.

Elements such as patients can identify their dentist and their patient-care team; the patient’s family is included in patient care decisions, treatment and education; the dental home treats its patient with cultural sensitivity; patients are kept informed when there are appointment delays; the dentist spends sufficient time with the patient and he/ she listens to his/her needs and questions; and the dentist inquires about the patient’s concerns/worries/stressors regarding his/her dental health.

In addition to the quality improvement studies mentioned above, the dental team has worked with the Quality Improvement Director to assess patient perceptions using patient satisfaction surveys. They also worked with the Credentialing Coordinator to set in place a 24-hour nursing line to provide patients with advice after clinic hours and they collaborated with the Development team to create promotional posters, magnets and website profiles to ensure our dental patients are well-informed about our dental staff, services and patient-centered focus.

8

IHCRC 2022

OPTOMETRY DEPARTMENT 1,101

1,603

TOTAL PATIENTS

TOTAL PATIENT VISITS

PHARMACY DEPARTMENT 252,435

47,664

PRESCRIPTIONS FILLED

TOTAL PATIENT VISITS

PATIENT BENEFIT COORDINATORS 7,916

1,252

PATIENT REFERRALS

SOONERCARE APPLICATIONS

TRANSPORTATION SERVICES 327 PATIENTS UTILIZING TRANSPORTATION

IHCRC 2022

9

10

IHCRC 2022

EXERCISE AND FITNESS PROGRAM 79

2,311

TOTAL EXERCISE PATIENTS

EXERCISE PATIENT VISITS

YOUTH PROGRAMS 1,500

334

POWWOW PARTICIPANTS

CULTURAL ACTIVITIES PARTICIPANTS

146

110

FAMILY FUN AND FITNESS EVENTS PARTICIPANTS

NATIVE AMERICAN YOUTH SUMMIT PARTICIPANTS

635 NUTRITION EDUCATION PARTICIPANTS

IHCRC 2022

11

12

IHCRC 2022

MARKETING 3,754,740

5,000,000+

RADIO LISTENS*

TELEVISION VIEWS*

*Views and listens are estimates of the duplicated individual reach during the three marketing campaigns.

MARKETING AND COVID-19 Indian Health Care Resource Center of Tulsa's (IHCRC) marketing team has been hard at work over the last year. The addition of a Marketing Specialist with a background in digital content has doubled the size of the team and created new opportunities to reach the Native American Community. Key areas of focus for the new team member include: 1) website redesign and maintenance with regular content updates 2) social media management, and 3) digital content creation with an emphasis in video. As communication within our community changes it is important that marketing strategies adapt to recognize and take advantage of new opportunities to reach people. Additional help with digital content creation will ensure IHCRC continues to stay ahead of the curve with these efforts.

The additional team member allowed IHCRC to focus major marketing efforts to encourage COVID-19 vaccination and testing through a series of grants from Indian Health Services (IHS), IllumiNative, and the Center for Disease Control (CDC). Funding received from these grants have led to a multitude of advertising opportunities and production of over twenty-five radio and television advertisements featuring prominent Native American figures in the Tulsa community. Advertisements were placed in the following areas: Television Advertising (KJRH-2, KOTV-6, KTUL-8) Digital Advertising (Hulu Video, Digital Billboards, Cherokee Phoenix – Website Advertisements) Radio Advertising (KBEZ-FM 92.9, KWEN K-95.5, KRAV-FM 96.5, KVOO-FM 98.5, KXBL-FM 99.5, KJSR-FM 103.3 KHTT-FM 106.9) Print Advertising (Native Oklahoma Magazine, Tulsa People Magazine, Tulsa Kids Magazine, Cherokee Phoenix Newspaper, La Semana Newspaper) Opportunities to work with media partners have allowed our relationships to grow to a new level, opening advertising opportunities that had not been previously available. IHCRC was offered an exclusive advertisement package through Griffin Communications to run commercials during the Dallas Cowboys pre-season games.

Across the four pre-season games our COVID-19 advertisements were viewed by over 300,000 individuals.

As we wrap up 2022 and begin planning for 2023 we grow increasingly excited for changes that will improve our engagement with the Native American Community and create more opportunities for dialogue around culture, health, and wellness.

IHCRC 2022

13

14

IHCRC 2022

CONTINUOUS QUALITY IMPROVEMENT 165 STAFF MEMBERS TRAINED ON QI AND CUSTOMER SERVICE

46 LEADERSHIP STAFF MEMBERS ENROLLED IN DISNEY INSTITUTE

ABOVE AND BEYOND THE CALL OF DUTY Indian Health Care Resource Center is committed to providing the best possible care for our patients.

Continuous Quality Improvement (CQI) is the ongoing effort to find new and better ways of doing our jobs and working with others so we can provide the best possible services to our customers. We engage in numerous quality improvement activities throughout each year. To achieve the goals for Medical Home at our AAAHC accreditation, we had CQI studies in these areas: • • • • •

Access to Care Clinical Care Continuity of Care Comprehensiveness of Care Patient-Provider Relationship

As a part of our CQI and Customer Service program, we are committed to these standards: Communication, Service, Performance, Integrity, Respect, Teamwork, Innovation and Resourcefulness. These values keep us focused on our mission and vision, and help us maintain the culture of caring for Native people. We have also developed a quality improvement committee to assist with the expansion of our training and other activities.

In 2022 we made a commitment to expand our Quality Improvement and Customer Service program through training our staff to have a deeper understanding of these subjects. Between June and October of this year, we provided training for 165 staff members on QI and Customer Service. Among other things, we learned about Service Recovery – a skill that involves assisting customers when they are unhappy about a situation. Even if we can’t always fix the problem, our goal is to provide understanding and help the patient to have a positive experience. Our goal is to have happy, satisfied customers. Our staff also learned about process mapping, a way of assessing all the steps in a process, which allows us to determine the most efficient way to conduct the process. Our employees who are closest to the work are engaged in improving the processes.

Additionally, we enrolled 46 leadership staff members in courses from the Disney Institute, including Disney’s Approach to Leadership Excellence, Employee Engagement, and Quality Service. These courses taught us about vision, values, and maintaining the culture that distinguishes us as a clinic providing service to Native American people. We discussed the role of leadership and engaging employees in our values. Our goal is to provide customer service that is above and beyond the call of duty.

IHCRC 2022

15

16

IHCRC 2022

DANCE OF THE TWO MOONS $162,669 RAISED FOR THE YOUTH PROGRAM A CELEBRATION OF PEOPLE March 12, 2022 was a celebration of coming together, a celebration of people, and a celebration of normalcy we hadn’t experienced in the last two years. Nearly 500 individuals filled the ballroom at the River Spirit Casino Resort dressed in some of the most creative outfits we have seen to date. The theme was sci-fi and we saw everything from steampunk to Star Wars and Star Trek. There may have been an extraterrestrial sighting at some point. Even with the most intricate, ornate, or out-there costumes the smiling faces stood out above all else.

Each year Indian Health Care Resource Center of Tulsa (IHCRC) recognizes and celebrates an individual, tribe, or business that has gone above and beyond to invest in the future of the Native American community.

Among the many businesses and tribes recognized at previous events, only one other individual has received this honor, Delores Titchywy Sumner. This year we proudly added another individual to that list.

Jim and Sharon Ruley were presented the Circle of Life Community Partner award. Over the years the Ruley’s generous donations have given hundreds of Native American youth the opportunity to experience summer camp and other youth events and activities.

Proceeds from Dance of the Two Moons benefits IHCRC's Youth Program. The Youth Program includes spring break camp, summer camp in partnership with local schools, Restoring Resilience Powwow, Native American Youth Summit, Family Fun and Fitness Day, Drum Group, Strum Group, nutrition education, and the various activities that take place monthly at the clinic, surrounding parks, and activity centers. The goal of the program is to instill confidence, provide cultural connection, and promote healthy and active lifestyles in our Native youth. As each of these events and activities pass, we find more ways of integrating our goals into fun and educational opportunities for our youth.

As always, we would like to express our gratitude to the people that make this all worthwhile. It’s thanks to the many sponsors, donors, and supporters that attend Dance of the Two Moons each year that have allowed our Youth Program to return stronger than ever after the acute phase of the COVID-19 pandemic.

We would also like to give a special thank you to our highest level corporate sponsors: Williams, the Chickasaw Nation, and The Muscogee Nation for their generous contributions to our Youth Program.

We look forward to the next opportunity to gather and celebrate on March 4, 2023. For more information about Dance of the Two Moons visit www.ihcrc2moons.org.

IHCRC 2022

17

RECOGNIZING A CULTURE OF CARING CIRCLE OF LIFE

($50,000+) Lifetime cumulative giving American Cancer Society, Inc. Blue Cross and Blue Shield of Oklahoma H.A. and Mary K. Chapman Charitable Trust Chickasaw Nation Choctaw Nation of Oklahoma Flint Family Foundation Griffin Communications Hard Rock Hotel and Casino Tulsa Susan G. Komen Tulsa Affiliate

Public Service Company of Oklahoma Jim and Sharon Ruley Southern Plains Tribal Health Board Tiger Natural Gas Delores Titchywy Sumner (deceased) Tulsa Community Foundation (LARC) University of Pittsburgh United Health Foundation Williams/Williams Foundation

FOUR ELEMENTS

Cumulative giving between July 1, 2015 – June 30, 2022 FIRE ($25,000-$49,999) Ruth K. Nelson Carmelita Skeeter Oklahoma City Indian Clinic The Anne and Henry Zarrow Foundation

EARTH ($10,000-$24,999) Dr. and Mrs. Jay Anderson CamGlass, Inc./Jim Cameron Childers Architect CommunityCare Commerce Bank Diagnostic Laboratory of Oklahoma Janice Edmiston and Ceasar Williams Ann and Luke Essman Flintco/Flintco Foundation Global Scaffolding & Insulation LLC Interior Logistics Mabrey Bank

WIND ($5,000-$9,999)

The Notah Begay III Foundation Eller & Detrich, P.C. First National Bank of Broken Arrow Burt B. Holmes Magellan Midstream Partners, LP Muscogee Nation OSU Center for Health Sciences

Dr. & Mrs. David and Lee Marks Meeks Group Muscogee Nation Department of Health Nike, N7 Fund ONE Gas ONEOK Osage Casino OSU Medicine Public Service Company of Oklahoma Ken Ray Underwood Law Office Tulsa Health Department United Healthcare C&S OK OSU Medical Center James R. Phillips Larry and Janet Smith Ross O. Swimmer University of Colorado Urban Inter-Tribal Center of Texas

WATER ($1,000-$4,999) AARP Oklahoma Aetna Inc. Dr. and Mrs. Akberali Larry and Linda Almanza American Airlines AmericanChecked Inc American Indian Chamber of Commerce Oklahoma

18

IHCRC 2022

Mark Wilson and Alison Anthony Tom and Sherry Askew Chris Banning Mr. Chris and Dr. Leigh Barrow Dr. Jami Bartgis Stacy Berg Donna Birkenfeld

Russell Brown Kimberly-Clark Dr. Robert Burlingame - Hunt Mill Hollow Ranch Greg Burn Larry and Tanya L. Cain Michael Caruso Citizen Potawatomi Nation Lupe Cole College of the Muscogee Nation Dr. & Mrs. Tom Colpitts Virginia Cox Donnie and Gayla Cox Crowe & Dunlevy Michael and Heidi Dawson Devol & Associates Brittany Dias Dr. Jose and Mrs. Cheryl Echevarria Jeremy and Crystalle Evans Deni Fholer Trilla Frazier Judy A. Gibson Dr. Jesicah Gilmore and Dane Bowin Tonia D. Gist Jo Ann Gower Jenny Graham Great Plains Lending Kelly E. Henderson Deanna Holman Pat & Katherine Hummingbird DeAnn Johnson Kaw Nation of Oklahoma Sarah and Joe Kennedy Kayla Kramer Megan R. Leath, D.Ph. Dr. & Mrs. Dean Martin Dr. Gene and Bonnie McCormick

2022 DONORS

Stacy McKee-Redden Kelly and Jay Mounce Hogan Taylor, LLP Brian and Stacie Nutt Nancy O'Banion Oklahoma Tribal Engagement Partners Elizabeth Parrott Karen Payne Goldie Phillips Phoenix Plumbing Works, Inc. Prescor, Inc. Opal & Ronnie Price Riggs, Abney, Neal, Turpen, Orbison & Lewis Manny Rios Arden and Joyce Roberts Floyd Rogers Edward E. Rogers Drs. Emmanuel and Divina Roman Seneca Cayuga Nation Tim and Joanna Shadlow Becky Sheofee Louise Short Dr. Geeta Silas Debbie Starnes Kate Starr Brenda Taylor, LPN The University of Oklahoma - Tulsa The University of Oklahoma Foundation, Inc. The University of Oklahoma-Anne and Henry Zarrow School of Social Work Two Feathers Media Consultants Hank and Jeannie Van Veen Mary Ann and Andrew Vassar Bill Wamego and Carol Hinkley Joseph Williams LaToyia and Eucild Williams

July 1, 2021 – June 30, 2022

AARP Oklahoma Accent Real Estate Inc. Jennifer Adair Aflac Faith Allen Jacobi Allison Dr. and Mrs. Jay Anderson Robert and Tracy Anquoe Artisan Fine Wine & Spirits Tom and Sherry Askew Chris Banning Elizabeth and Samuel Battiest, Jr.

Stacy Berg Deborah Bickle Amanda Billetdoux Donna Birkenfeld Randy & Tammy Blair Ginessa Blake Blue Cross and Blue Shield of Oklahoma Pavan Brar Natasha Bray Katelyn Britton Kristi Brown Samantha Bufford

IHCRC 2022

19

Dena Butler Elizabeth Butler Larry and Tanya L. Cain Jim Cameron Cane Creek Distillery Michael Caruso Castle Spirt Distillery Harry and Monica Champ Chickasaw Nation Childers Architect Choctaw Nation of Oklahoma Dr. Jan and Susan Cobble Cheryl Cohenour Lupe Cole Dr. & Mrs. Tom Colpitts Commerce Bank CommunityCare Copper Bear Consulting Baylie Cotner Virginia Cox Stephanie Daniel Rudney Danquah Dr. Bruce Dart Michael and Heidi Dawson Dianne Dawson John Dawson Joe Deere Sara Delgado Brandon Denton Amber Desruisseau Diagnostic Laboratory of Oklahoma Scott Duboise Don and Rachel Dugan Elizabeth A. Duncklee, LCSW John and Carol Durkee Dr. Jose and Mrs. Cheryl Echevarria Janice Edmiston and Ceasar Williams Elle Elliot Jeremy and Crystalle Evans Flintco, LLC Lindell Gardner Dr. Jesicah Gilmore and Dane Bowin Global Scaffolding & Insulation LLC Elena Gore Sharnella Goudeau Bethany Gower Steve Gregg Griffin Communications Lindsay Guinn Jenifer Hamma

20

IHCRC 2022

Christina Harris Robert Hefley Kelly E. Henderson Sequoyah Herd Robert Hickman Deanna Holman Jessie Holmes Valerie Howard, DO Jennie Howard Chrysan Hoyt Justin Hubbard Jessica Hughes Danielle Hurd IBM Employee Service Center Interior Logistics Ironman Foundation Norman Jackson DeAnn Johnson Sarah and Joe Kennedy Kasi Ketcher Kimberly-Clark Ranie Kirk Karen Knight Travis Kraemer Sherray Langster Megan R. Leath, D.Ph. Anne Lisko Thomas Luggiero Mabrey Bank Magellan Midstream Partners, LP Dr. & Mrs. David and Lee Marks Stacy McKee-Redden Austin Merrick Heather Moore Cory Moore Tracy Nicole Moore-Hill Renee Mosley Muscogee Nation Department of Health Tracie Nail Courtney Neal Jennifer Neal Ruth K. Nelson Jacquelyn Nickel Brian and Stacie Nutt Nancy O'Banion Dr. Jennifer Jones, OD Oklahoma City Indian Clinic Oklahoma Distilling Co. Oklahoma Garrison of the 501st Legion Oklahoma Tribal Engagement Partners

ONEOK ONE Gas Alicia Kay Ortman OSU Medicine Elizabeth Parrott Matthew Pate Kendall Payne Karen Payne Brandi Payton Andrea Pemberton Goldie Phillips Elizabeth Potts Prater's Propane Co. Opal & Ronnie Price Leslie Ptomey Public Service Company of Oklahoma Rohini Rajaperumal Red Fork Distillery Cindy Reed Keenan Reed Eunice Reeves Mary Revels Ryann Richey Manny Rios Arden and Joyce Roberts Sherry Roberts Edward E. Rogers Drs. Emmanuel and Divina Roman Ahniwake Rose Nicole Rott Mary Rule Jim and Sharon Ruley Michael Salazar Eric Sanders Stephen Scott Seneca Cayuga Nation Becky Sheofee Rudy Sheofee Dr. Geeta Silas Carmelita Skeeter Crystal Skinner Slight Spirit Southern Plains Tribal Health Board Kasey St. John Taylor Stanley

Debbie Starnes Sylvia Starr Success Vodka Rodney & Patti Sumner Wendy Sunday-Henderson Judy Supernaw Beth Svetlic, LCSW Ross O. Swimmer Brenda Taylor, LPN Julie Taylor Paige Taylor Angela Thacker Thomas Thackrey Therese Tierce Tiger Natural Gas Today Lending Tulsa County Tulsa Community Foundation Eric Turner Crystal Turpin Ken Ray Underwood Law Office United Healthcare C&S OK United Health Foundation University of Colorado Hank and Jeannie Van Veen Charities Aid Foundation of America Paulette A. Wamego Kevin and Michelle Wamego WanderFolk Spirits Renee Wesson Joseph Williams Shelly Williams Sherry Williams Karen Winfree Jennifer Winfrey John and Melissa Young Xin Zhang

THANK YOU TO OUR DONORS AND SUPPORTERS

Accurate donor recognition is important to us. Please accept our apology and contact us if there has been an exclusion or inaccuracy. Contact Tonia Gist, at tgist@ihcrc.org or 918-382-1203 so corrections can be made in future publications.

IHCRC 2022

21

BOARD OFFICERS

JANICE EDMISTON

PRESIDENT, CHOCTAW/SAC AND FOX

BRENT ALLISON

TREASURER, CHICKASAW

22

IHCRC 2022

ELIZABETH BATTIEST

VICE PRESIDENT, KIOWA

JOYCE ROBERTS

SECRETARY, CHOCTAW

BOARD MEMBERS

DR. JAY ANDERSON CHOCTAW

ROB ANQUOE KIOWA

JIM CAMERON

BRANDON CARUSO

CHEROKEE

CHEROKEE

DAVID SPRING

DR. MATT WILKETT

CHOCTAW

DR. ERIC BEAVER CHICKASAW

GOLDIE PHILLIPS COMANCHE

BOB BITING CHEROKEE

TYLER POST

CHOCTAW

IHCRC 2022

23

EMPLOYEE TENURE AWARDS FIVE YEARS OF SERVICE Amanda Billetdoux Alisha Burrows Cheryl Echevarria Anthony Gresham Glenitria Johnson Karen Payne Dr. Gabriel Presley Dr. Emmanuel Roman Alyssa Rowan Charmayne Shorty Adam Warren Chase Whitley Sherry Williams

TEN YEARS OF SERVICE Aliakber Akberali Tia Fowler Cassandra Irving Dr. Jason Menting Lindsay Sottong Shannon Woodstock

FIFTEEN YEARS OF SERVICE Dr. Michael Scott Stacie Nutt Becca Leath

TWENTY YEARS OF SERVICE

DONNA BIRKENFELD

ANGELA LANNING

GAIL HAMILTON

OKLAHOMA CITY AREA DIRECTOR AWARDS

TALIA ELLER

INDIVIDUAL EXCELLENCE CUSTOMER SERVICE

24

IHCRC 2022

BRENDA TAYLOR MERIT

NEIL BREWER

PEER RECOGNITION

EMPLOYEE SPECIAL AWARDS

JENIFER HAMMA

LEADER OF THE YEAR

SHERRAY LANGSTER

EMPLOYEE OF THE YEAR

DR. JESICAH GILMORE

PHYSICIAN OF THE YEAR

DAWANNA KELLER

"LIFT MY SPIRITS" AWARD

ELIZABETH DUNCKLEE

PROVIDER OF THE YEAR

LATOYIA WILLIAMS

SHINING STAR OF THE YEAR

COMMUNITY AWARDS

BEST PLACES TO WORK JOURNAL RECORD

EVENT NON-PROFIT

TULSA PEOPLE A-LIST

WELLNESS CLINIC

TULSA PEOPLE A-LIST IHCRC 2022

25

COMMUNITY PARTNERS COMMUNITY ORGANIZATIONS AARP Centennial Park Day Center for the Homeless Domestic Violence Intervention Services Family and Children’s Services Iron Gate LIFE Senior Services Lightning Boy Foundation Leadership Tulsa Meals on Wheels Mental Health Association of Oklahoma OETA

CORPORATIONS

American Airlines Blue Cross and Blue Shield of Oklahoma Griffin Communications Justin Thompson Restaurants Magellan Midstream Partners, LP OMNI Lighting, Inc.

Oklahoma Aquarium Oklahoma Tribal Education Partners Eagle Adventures Oklahoma Veteran Alliance Retired Senior Volunteer Program (RSVP) SendaRide Tulsa Botanic Garden Tulsa City-County Library Tulsa Health Department Tulsa Parks and Recreation Tulsa Zoo VFW Post 577 Youth Services of Tulsa ONE Gas, Inc. ONEOK Public Service Company of Oklahoma Tiger Natural Gas 3 Sirens Restaurant Group, LLC Williams

FOUNDATIONS Bass Pro Shops and Cabala’s Outdoor Fund Ironman Foundation The Upswing Fund The Anne and Henry Zarrow Foundation

Tulsa Community Foundation United Health Foundation Williams Foundation

TRIBAL AND AMERICAN INDIAN ORGANIZATIONS American Indian Chamber of Commerce Cherokee Copper College of the Muscogee Nation Greater Tulsa Area Indian Affairs Commission IllumiNative

SCHOOLS

Broken Arrow Public Schools Indian Education Berryhill Public Schools Indian Education Glenpool Public Schools Indian Education Northeastern State University

Southern Plains Tribal Health Board Southwest Trading Company Muscogee Nation Department of Health Wewoka Indian Health Center Community Health

Owasso Public Schools Indian Education Sand Springs Public Schools Indian Education The University of Tulsa Tulsa Public Schools Indian Education

INDIVIDUALS Nico Albert – Burning Cedar Indigenous Foods Robert Anquoe Elizabeth Battiest David Bible Janice Edmiston Michael Loman Dan Madden

26

IHCRC 2022

Cayla Magee Coshehe Mashunkashey Russell Mashunkashey Sam Phillips Tim Shadlow Matthew Sullivan Mark Wilson

IHCRC ADMINISTRATION Carmelita Skeeter, Chief Executive Officer Deanna Holman, Chief Financial Officer Tanya Cain, RN, Chief Operating Officer Stacie Nutt, Chief Human Resource Officer Jesicah Gilmore, MD, Medical Director

Debbie Starnes, Chief Development Officer

IHCRC DEPARTMENT HEADS Carmelita Skeeter, Chief Executive Officer Deanna Holman, Chief Financial Officer Tanya Cain, RN, Chief Operating Officer Stacie Nutt, Chief Human Resource Officer Jesicah Gilmore, MD, Medical Director Debbie Starnes, Chief Development Officer Jason Menting, PsyD, Director of Behavioral Health Jenifer Hamma, Patient Business Services Director

LEADERSHIP TEAM

Carmelita Skeeter, Chief Executive Officer Deanna Holman, Chief Financial Officer Tanya Cain, RN, Chief Operating Officer Stacie Nutt, Chief Human Resource Officer Jesicah Gilmore, MD, Medical Director Debbie Starnes, Chief Development Officer Jason Menting, PsyD, Director of Behavioral Health Jenifer Hamma, Patient Business Services Director Michael Scott, MD, Associate Medical Director David Bright, PsyD, Associate Director Behavioral Health Arthur Holleman, DDS, Dental Director Jennifer Jones, OD, Optometrist Miranda Kohut, PharmD, Pharmacy Director Edward Rogers, Credentialing, Privileging, Accreditation Director Nancy O’Banion, Director of Quality Improvement Julie Taylor, Accounts Receivable Manager Kristi Brown, Accounting Manager Cory Moore, RN, Clinical Nursing Manager Steve Gregg, Facilities Manager John Young, Marketing and Communications Manager Stacy Berg, LPC, SDPI Program Manager Heather Moore, MA, LPC, Systems of Care Manager Shannon Woodstock, LPN, Nursing Supervisor

IHCRC 2022

27

INDIAN HEALTH CARE R E S O U R C E

28

IHCRC 2022

C E N T E R

O F

T U L S A

550 S Peoria Ave, Tulsa OK 74120