Change for Good: IGS Energy's 2021 Social Impact Report

Change for Good

2021 Social Impact Report

Change

for Good

Dear Friends, I entered 2021 feeling unsure about what the year ahead would hold. Perhaps you felt that way, too.

While there was so much to be discouraged by — political division, uncertainty about the pandemic, general burnout from adjusting to an ever-evolving “new normal” — there were also things that were energizing and encouraging.

We were rethinking and reshaping how we work and how we could provide more flexibility for our employees and their families. Awareness about climate change continued to increase, with individuals and companies alike looking for ways to reduce their impact. Growing awareness of social injustices showed us the need for brave spaces at work to have conversations, learn and grow, and be moved to action. It was energizing and encouraging to realize that our company could be a source of stability and optimism for our stakeholders — to see that we were leading consciously in the moments when it could be the hardest to do so.

The stories we highlight in this year’s Impact Report demonstrate IGS Energy’s commitment to conscious leadership in action and how the world that has changed around us has created opportunities to change for good.

From supporting employees who were significantly impacted by the pandemic to launching a new grant program that creates equity in the renewable energy sector, I’m proud of the ways that IGS Energy has risen to the occasion on behalf of our stakeholders.

With gratitude,

Jen Bowden Vice President, Brand & Social Impact

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IGS Energy | 2021 Impact Annual Report

Highlights 4

8

18

Action matters

Clean energy for everyone

Challenge accepted

22

26

30

The OSU Sustainability Institute

Change

Working from home

38

46

48

Going green for good

Making a difference

Organizations we support

50 What’s next

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IGS Energy | 2021 Impact Annual Report

Action Matters.

Appreciating our differences to create an inclusive and welcoming workplace It began with one question: How can we ensure that IGS Energy is a workplace where everyone can bring their whole self to work and thrive?

What may be a thriving work environment for one employee may look and feel different — or even seem uncomfortable — for another.

And so, in 2018, we began to evaluate what this ideal workplace would “look and feel” like for all of our employees: A comprehensively healthy and inspiring environment where everyone feels valued, heard, and has opportunities to grow within the company.

In the last three years, we’ve gathered focus groups, dug into the research, and conducted many interviews spanning departments, regions, and experience levels.

We’ve worked with groups of employees from across all lines of business and landed on a set of actions, outcomes, and measurements aimed at guiding us toward a more inclusive, equitable, and diverse workplace.

In February 2021, we launched IGS Energy’s firstever Diversity, Equity, Belonging and Inclusion (DEBI)

Action Plan, created by employees, for employees.

This plan results from several phases of collaboration in which we took our employees' insights and recommendations to heart, making IGS Energy the best place to work for everyone.

So, why DEBI? We found that creating a more diverse and inclusive culture requires time, conversation, and education.

It also requires a willingness to take the right actions and understand barriers to our success in creating and sustaining DEBI. While companies committed to diversity and inclusion use various words and acronyms, we chose DEBI based on employee feedback. It wasn’t enough for us to just have a diverse workforce, for example, if we can't retain employees. We needed to do more by creating a work culture for the future, focused on inclusive actions for our employees that resulted in equitable outcomes for advancement, growth, and development for any IGS employee.

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What is DEBI?

Defining DEBI:

1. Create a connection and build a sense of community

• Diversity: How we differ from one another • Equity: Identifying and eliminating barriers that prevent the full participation of some groups • Belonging: The feeling of being yourself, and more importantly, the sense of being accepted • Inclusion: The act of creating environments in which any person or group feels welcomed, respected, and valued to participate fully

Going even further One objective of our DEBI Action Plan is to create safe and brave spaces — where everyone can bring their whole self and experience a sense of belonging.

An essential part of reaching this goal is the establishment of IGS Communities, our version of employee resource groups.

An IGS Community is a group of employees who connect based on shared characteristics and life experiences, and each Community has been formed to: 6

2. Educate employees and leaders on the issues that matter most to members of that group 3. Move us to action through programming and projects that increase inclusion and move us closer to our DEBI goals Our employee-created and employee-led Communities provide a gathering place and voice for underrepresented groups. Rather than shared interests and hobbies, they're created based on shared identities, i.e., race, military status, gender, and sexual orientation.

Setting out on our DEBI journey has required lots of conversation, learning, commitment, and humility.

While we recognize we can’t fix everything at once, we do realize that to make sustained changes, we need to create a solid foundation for our DEBI efforts.

And so, our IGS Energy Action Plan came to be — outlining the specific steps we’re taking to create a work environment that actively values and welcomes differences, reflects the communities in which we live and work, and ensures all employees experience an equally high feeling of belonging and opportunity.

IGS Energy | 2021 Impact Annual Report

Belonging IGS has been, and continues to, listen to employee feedback.

We include DEBI-specific questions in our annual engagement survey, using focus groups to run ideas, garner employee feedback, and revamp onboarding to provide a consistent experience that focuses on our culture, values, and diversity.

Talking about race and diversity Our work began knowing that we needed to talk about the areas where we needed to grow. With the help of Raising the Bar Performance Group, our outside diversity and inclusion consultant, we continue to regularly engage employees, leaders, and the IGS Executive Team in conversations related to diversity, equity, and inclusion. We’ve successfully created a space and facilitated “Justice Talks,” a forum for all IGS employees to share their thoughts and feelings about current events related to structural racism.

Additionally, new hire orientation includes anti-racism and anti-bias content introducing these concepts.

We hope that talking about race and bias early and often helps employees understand their own biases.

Interrupting bias All current leaders and human resources team members are engaged in interactive discussions on implicit bias and strategies to mitigate bias.

This training is now part of Management Essentials Program for all new leaders. We’re developing additional training and resources for leaders to continue the learning and reflection.

In creating, developing, and growing efforts of DEBI, we continue to learn more and more about diversity, equity, inclusion, and accessibility. It’s not just a slogan or a department we’ve created at IGS; It is the future.

It is action. It is IGS.

And action matters.

As part of our efforts to advance DEBI objectives, IGS enlisted Raising the Bar Performance Group to partner with us through our journey. Through this partnership, we continue to normalize and operationalize DEBI. Senior consultant Courtnee Carrigan led employees through the “Justice Talks” series, focusing on three topics. The series was centered on creating accountability and a commitment to taking actionable steps. Take a look:

1. Reframe, Focus, and Get to Work:

During the pandemic, we adjusted to a whole new world in many ways: physically, economically, socially, emotionally, and systemically. Carrigan led discussions on how to reframe our thoughts and take the necessary steps to dismantle systems of oppression.

2. It's Complicated:

Insightful conversations led to the unpacking, understanding, and focus on redesigning social justice systems in a complicated world.

3. Taking Action:

These sessions were an opportunity to review the DEBI Action Plan at a high level and begin the real work of connecting DEBI to our daily business practices.

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Grant program helps nonprofits advance renewable energy efforts IGS Energy continues efforts to invest in a clean future

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IGS Energy | 2021 Impact Annual Report

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“There are significant benefits to the expansion of renewable energy, and they need to be extended to everyone.”

- SCOTT WHITE, President and CEO, IGS Energy

In April 2021, IGS Energy announced a $1.2 million grant fund to help nonprofit organizations accelerate the adoption of renewable energy for everyone.

Yes, that’s right: Everyone.

Starting on Earth Day 2021, the Clean Energy for Everyone Grant Program opened to all qualified nonprofits for projects that expand access to renewable energy to help reduce the effects of climate change. We’re investing in nonprofits working to accelerate an equitable and just shift to renewable energy.

The Clean Energy for Everyone program funds initiatives that achieve the following outcomes: • People reduce their environmental impact because they understand the connection between their energy choices and the impacts on the environment.

• People from underrepresented populations are securing jobs in the renewable energy sector and leveraging them to advance themselves and their families’ economic conditions.

• Individuals and communities meet their energy needs through renewable sources.

“There are significant benefits to the expansion of renewable energy, and they need to be extended to everyone,” said Scott White, president and CEO of IGS Energy.

“That is the only way we can move forward as a society dealing with climate change.”

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IGS Energy | 2021 Impact Annual Report

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Putting the people and the planet first O ur goal is to ensure renewable energy meets the needs of all

people and the planet. We work to put the people who spend the greatest proportion of their income on energy, and those most affected by climate change, at the center of solutions.

We have identified the following three key impact areas to focus on in accelerating an equitable transition to renewable energy.

1. Energy-related environmental education There’s often a disconnect between awareness of energy-related behaviors and their environmental impacts. Once aware, individuals wonder if the changes they make will contribute to a healthier environment.

We support programs focused on educating individuals on the environmental effects of energy usage and assisting people in developing plans to address energy-related environmental issues.

2. Renewable energy workforce development To make the benefits of the renewable energy sector equitable, we are working to create opportunity and social mobility for vulnerable and underrepresented populations. We invest in programs that support underrepresented populations advancing within energy-related fields of study with job training and placements.

3. Renewable energy adoption To mitigate the impacts of climate change, we must accelerate the transition to renewable energy sources. We support programs that increase access to renewable energy for households, communities, and nonprofits.

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IGS Energy | 2021 Impact Annual Report

We support programs that increase access to renewable energy for households, communities, and nonprofits.

POWERFUL FACT: The Clean Energy for Everyone program is also designed to build a connection between energy use and environmental benefits for young people.

Several grant partners are developing a curriculum that creates this awareness and then challenges young people to act as a result of learning about how their energy use impacts the environment.

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Less than

2%

of annual worldwide giving is directed toward climate change mitigation

Utility bills should be no more than

6%

Accessing the benefits of renewable energy: The data speaks for itself The data is clear when it comes to climate change and the lack of broad access to the benefits of renewable energy in underserved communities: • Climate change represents humanity’s most dire existential threat but, according to a report published by ClimateWorks Foundation, less than 2% of annual worldwide giving is directed toward climate change mitigation.

of one’s income.

Energy costs now represent

• To be considered affordable, utility bills should be no more than 6% of one’s income. But energy costs now represent 20% or more of income for many of the poorest Americans.1

or more of income for many of the poorest Americans.

• Clean energy jobs paid 25% more than the national median wage in 2019.2

20%

Clean energy jobs paid

25%

more than the national median wage in 2019.

Recent data shows that less than

20%

of workers in the clean energy production and energy-efficiency sectors are women, while African American workers fill less than 10% of these jobs.

• The clean-energy economy workforce is older, dominated by male workers, and lacks racial diversity compared to all occupations nationally.

Recent data shows that less than 20% of workers in the clean energy production and energy- efficiency sectors are women, while African American workers fill less than 10% of these jobs.3

And so, it began . . .

IGS accepted applications for the grant program starting on Earth Day, April 22, through June 11, 2021.

Eligible projects had to be action-oriented, identify specific goals and outcomes that could be effectively measured to evaluate success, and build an inclusive and diverse transition to renewable energy.

The projects were assessed on their ability to ensure that the benefits of renewable energy, including healthier communities, workforce development, and a strong economy are available to everyone in an equitable and just way.

1 The Independent Institute: https://www.independent.org/news/article.asp?id=8838 2 Energy Central’s Clean Jobs, Better Jobs report: https://energycentral.com/c/cp/report-clean-energy-jobs-pay-25-more-national-median 3 The Brookings Institution: https://www.brookings.edu/research/advancing-inclusion-through-clean-energy-jobs/

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IGS Energy | 2021 Impact Annual Report

Meaningful partnerships After careful review, in October 2021, IGS announced $1.2 million in funding for 10 nonprofits with projects focused on energy equity and the benefits of the green economy.

“These organizations work hard every day in a very direct way to bring the benefits of the clean energy economy to communities and populations that have been overlooked,” said Jen Bowden, vice president of Social Impact for IGS Energy.

“We’re proud to partner with them in such a meaningful way.”

“These organizations work hard every day in a very direct way to bring the benefits of the clean energy economy to communities and populations that have been overlooked.”

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2021 Clean Energy for Everyone investments Organization

About

GRID Alternatives

A national leader in helping economic and environmental justice communities nationwide get clean, affordable renewable energy, transportation, and jobs.

Internationally, our energy access work is lighting up off-grid communities in Nepal, Nicaragua, and Mexico.

Native Renewables

Shared Power Network

IMPACT Community Action

Mid-Ohio Food Collective

The Nature Conservancy

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Program

Empowers Native American families to achieve energy independence by growing renewable energy capacity and affordable access to offgrid power.

Develops on-site solar energy projects for schools and educationally focused nonprofit organizations.

Fights poverty by providing hope-inspiring help and real opportunities for selfsufficiency.

A food bank working to end hunger one nourishing meal at a time while co-creating communities where everyone thrives.

A global environmental nonprofit working to create a world where people and nature can thrive.

Overview

Location

International Program

This project addresses critical energy needs in Nicaragua, Nepal, and Mexico through solar installations (121 kW) and job training for 32 individuals in the renewable energy sector.

Nicaragua, Nepal, and Mexico

Hozho Homes Solar Workforce Training

This initiative helps Native American families lacking energy access to achieve energy independence through on-home, off-grid solar installations (4.8 kW) and provides job training and opportunities for 19 individuals in the renewable energy sector.

Flagstaff, Arizona

Green Energy Machine and Solar Energy Education

This educational program brings solar energy education to Ohio classrooms by providing mobile solar kits and a renewable energy curriculum for 10,000 students and educators.

Ohio (statewide)

Energy Efficiency Credential Program

The development and implementation of an energy-efficiency workforce development track (weatherization, solar installation, EVs, and energy industry certificates) to train individuals in Central Ohio and connect them with employers and jobs.

Central Ohio

ReadySkill

The creation of workforce development programming around solar installation, energy efficiency, EV technicians, and EV charging electricians to train under-resourced individuals and match them with future employers while providing wrap-around support and services.

Central Ohio

Equitable and Green Economic Recovery in the Appalachians

The Nature Conservancy's project aims to reforest and site renewables on reclaimed land mines in West Virginia (the Mining the Sun program), as well as work with local landowners to help them protect family-owned forests and connect them to the carbon markets (the Family Forest Carbon Program).

West Virginia (statewide)

IGS Energy | 2021 Impact Annual Report

Organization

Ohio Energy Project

Girl Scouts of Ohio Council

About

Transforming communities by energizing classrooms, inspiring students, and empowering educators with hands-on, real-world learning tools and programs that spark curiosity about energy.

Meeting the needs of every girl in a girl-centric and girl-driven environment, and showing girls that they have the power to have a positive effect on their community and the world.

COSI

Engages, inspires, and transforms lives and communities by offering all things science.

Boy Scouts — Simon Kenton Council

Serving 17 counties in Ohio, they build on the strong traditions of youth and community services.

Program

Overview

Location

E3 — Energy, Efficiency, Environment

Programming will be developed and implemented to teach textbook energy science to real-world experiences.

More than 1,500 educators and students will be equipped with the awareness and strategies they need to take charge of their energy footprint.

Ohio (statewide)

Sustainable and Renewable Energy Curriculum

Programming will be developed and implemented to teach 273 Girl Scouts the principles of sustainability and renewable energy, and provide them with the tools to take action in their households and their lives.

Ohio (statewide)

COSI Connects: Clean Energy

Clean energy will be incorporated into learning materials available online nationwide and physical kits for families in Central Ohio.

Central Ohio

Sustainability Merit Badge

A total of 75 Boy Scouts will participate in workshops to learn about sustainability and energy, and the connection between their choices and the climate.

Central and Southern Ohio, Northern Kentucky

A program with promise and progress

Time to turn on the lights

A husband-and-wife duo — and members of the Hopi tribe living and on the Hopi reservation — started their day watching over and tending to the many cattle and horses that run on the land.

Native Renewables, a nonprofit based in Flagstaff, AZ, aims to connect 15,000 Navajo and Hopi families with solar power. Taylor's are the first Hopi family to receive solar power system from Native Renewables; they installed and wired their home to a solar energy system.

Cattle serve as sustenance and business, and an entrapment system collects water from the rain for drinking.

But while most would think Max and Catherine Taylor would start their day with coffee, a quick read of the news, and a shower, this couldn’t have been further from their reality. You see, the Taylors did not have any electricity in their home.

This Clean Energy for Everyone grant enabled them to install off-grid solar power plus battery storage free of cost. Native Renewables was one of 10 recipients of IGS's $1.2 million grant.

While they know how to live off the land, the United States’ broader public-policy structures often overlooked Native American reservations and ancestral lands.

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Living up to our promise: Signing The Climate Pledge

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IGS Energy | 2021 Impact Annual Report

In 2019, Amazon and Global Optimism, an organization that works to inspire and catalyze transformations across economies, co-founded The Climate Pledge, a commitment to net-zero carbon by 2040. Since then, a growing list of major companies and organizations have joined The Climate Pledge. These signatories play a critical role in stimulating investment in the development of low-carbon products and services.4 In summer 2020, IGS Energy announced its goal of becoming completely carbon neutral by 2040. Since this announcement, we’ve made significant changes to how we do business, and to services we provide our customers.

We signed The Climate Pledge in April 2021. As greenhouse gas emissions climb higher each year — due in part to spiking energy demand — we realized the magnitude of our responsibility.

ABOUT THE CLIMATE PLEDGE

The Climate Pledge is a call to businesses and organizations to take collective action on the world’s greatest crisis and to work together to build toward a safe and healthy planet for the next generations.

4. TheClimatePledge.com/ua/en/about?source=amazong-challenge

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It’s time to make changes for good As a signatory of this pledge, we've joined companies across the world to stimulate our investment in the development of low-carbon products and services.

We stand with Amazon, Global Optimism, and the many other signatories in a commitment to being net-zero carbon by 2040 — 10 years ahead of The Paris Agreement, an international treaty on climate change, adopted in 2015.

The treaty addressed climate change mitigation, adaptation, and finance, and was negotiated by 196 parties at the 2015 United Nations Climate Change Conference in Paris, France.

Signatories of The Climate Pledge commit to three principal areas of action: 1. Regular reporting: Measure and report greenhouse gas emissions on a regular basis.

2. Carbon elimination: Implement decarbonization strategies in line with The Paris Agreement through real business changes and innovations. This includes efficiency improvements, renewable energy, materials reductions, and other carbon emission elimination strategies.

3. Credible offsets: Neutralize any remaining emissions with additional, real, permanent, and socially beneficial offsets to achieve net-zero annual carbon emissions by 2040.

And while 2040 may seem like a long way off, we shouldn’t adopt the mindset of “We’ve got time. I’ll get to that later.”

The time is now.

The work takes place now. Our focus is on the now so we can make an impact for tomorrow, and well into the future, no matter how far away (or close by) the future may seem to be.

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IGS Energy | 2021 Impact Annual Report

JadeTrack Acquisition How we’re helping our customers track their emissions, too In March 2021, IGS Energy acquired Columbus-based JadeTrack — a software provider helping businesses manage energy usage and improve sustainability program performance.

“This is a huge step forward for us as a green energy supplier,” said Scott White, president and CEO of IGS Energy.

“It reinforces our commitment to sustainability and paves the way to add more value for our commercial and industrial customers once it’s fully integrated into our offering.”

JadeTrack’s software gathers and assesses a business’ energy and sustainability data to help leaders take control of their usage, save money, and become more energy efficient.

Founded in 2011, JadeTrack provides private and public enterprises across the U.S. with: • Automated utility bill management with ENERGY STAR® benchmarking • Real-time energy monitoring • Program management services Integrating JadeTrack’s leading-edge technology into IGS Energy’s commercial and industrial offerings will help the company go beyond just being a commodity supplier and differentiate us from the competition.

JackTrack customers include organizations such as Wendy’s, the City of Columbus, Huntington Bank, and Olentangy Local School District — which reduced its utility costs by $1 million in the first two years using real-time energy monitoring.

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THE OHIO STATE UNIVERSITY and IGS Energy collaborate to promote sustainable energy.

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IGS Energy | 2021 Impact Annual Report

In April 2021, The Ohio State University and IGS Energy announced a new public-private initiative to support research, student engagement, and other university programs promoting sustainable energy.

This effort reflects the urgency of transitioning to low-carbon energy options to reduce climate change — a priority for both Ohio State and IGS. Over five years, IGS is investing $1 million in sustainable energy research and student learning through Ohio State’s Sustainability Institute.

So, what’s the goal here?

We want to do our part to help speed up the transition to green energy.

The Sustainability Institute collaborates with academic and operational units across the university to advance — you guessed it — sustainability. The initiative aims to establish Ohio State as: • Leading the way in sustainability research and applications • Educating and empowering students • Accelerating campus sustainability and living lab opportunities • Growing resources to support these efforts • Catalyzing a culture of sustainability

Lighting the way toward a brighter future Ohio State is a comprehensive land-grant research university with more than 600 faculty and research scientists in sustainability education and research, thousands of passionate students who take advantage of 900 courses that support sustainability learning, an enduring mission to serve their local and global communities, and a strong commitment to sustainability in its campus operations.

“We see a great opportunity to transfer the knowledge our researchers have to offer to the wider community through collaborations with the private sector.”

- KATE BARTTER, Executive Director, The Ohio State University’s Sustainability Institute

“This new initiative with IGS Energy aligns with Ohio State’s commitment to achieve carbon neutrality and to help others reach the same important goal,” said Kate Bartter, executive director of Ohio State’s Sustainability Institute.

In 2020, the university detailed its climate action plan, including steps to improve building energy efficiency, diversify energy sources, and address transportation-related emissions.

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“We see a great opportunity to transfer the knowledge our researchers have to offer to the wider community through collaborations with the private sector,” Bartter said.

IGS Energy, which has committed to becoming carbon neutral by 2040, emphasizes the real-world, hands-on applications of the new relationship.

“Working toward carbon neutrality through external collaborations like this initiative with IGS Energy is sure to enhance the common good.”

Scott White, IGS Energy president and CEO, echoes Bartter’s passion for this initiative.

“By partnering with Ohio State’s Sustainability Institute, we can help apply the sustainability knowledge generated by university researchers to the energy needs of the real world,” White said.

“What we learn from this collaboration will ultimately end up in the hands of our employees, customers, and the communities we serve.”

- SCOTT WHITE, President and CEO, IGS Energy

“What we learn from this collaboration will ultimately end up in the hands of our employees, customers, and the communities we serve.”

This initiative calls for IGS to invest $750,000 in sustainability research, student programs, and other projects based on an annual assessment process between the company and the university. The top areas to investigate are consumer awareness and behavior related to sustainable energy, demand response programs, and energy policy and regulatory systems.

The Sustainability Institute will receive the remaining $250,000 to support its continued engagement with the business community.

Bartter says that the Sustainability Institute was formed to help Ohio State solve global sustainability challenges through an interdisciplinary approach that leverages the expertise of their researchers and taps into the power of external collaborations.

“At the end of the day, this initiative is an investment in a more sustainable and resilient future for all.”

And, at the end of the day, this partnership can only lead to a better, brighter, and more energy-efficient world.

After all, we all live on this planet, so we should take care of it. Right? Right.

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IGS Energy | 2021 Impact Annual Report

And that’s not all: It starts in the classroom Education is essential to protecting the planet and promoting energy sustainability. As an energy company building a sustainable energy future for a healthier planet, we’re always looking for ways to minimize the impact of energy on the environment.

This includes using partnerships to inspire new thinking among tomorrow’s leaders.

Before IGS Energy engaged with the Sustainability Institute at Ohio’s flagship university, we collaborated with The Ohio State University’s Fisher College of Business to help teach students about sustainability in the energy industry. In addition to looking at innovative technologies to drive sustainability, IGS is also inspiring the next generation of innovators and consumers to view their career journeys and individual choices with the environment in mind.

Elizabeth Lugviel, Social Impact lead, and Drew Kimble, project manager for IGS Labs, led IGS Energy’s partnership with Ohio State educators for Fisher College of Business’ Introduction to Sustainability in Business — Principles & Practice.

These two-semester courses are aimed at academically strong undergraduates who are highly motivated to jump-start their careers.

They use a first-hand learning model involving student engagement, case studies, and collaborative problem-solving in team settings.

Companies provide speakers and projects for the students to work on.

It’s an intense and highly involved program for those interested in bettering our world through more impactful sustainability efforts.

Working closely with the educators at Ohio State, IGS designed two capstone projects to give students real-world insight into how sustainability-focused companies operate.

One group of students evaluated the effects of employees’ remote work on corporate emissions and provided recommendations for emission reductions.

Another group was responsible for delivering a technology and market analysis of carbon capture, sequestration, and utilization.

These processes capture and store CO2 formed during generation and industrial processes, and use it in economically valuable and climatefriendly ways.

“Emerging business models and innovative technologies are creating lower-cost solutions that enable sustainability in carbon-emitting industries and manufacturing processes,” Kimble said.

“With carbon capture technology, polluters can turn their waste CO2 into an additional revenue stream.”

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IGS Energy | 2021 Impact Annual Report

The only constant in our world is change Our climate is changing, and IGS Energy is committed to doing our part to go — and stay — green.

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"We have a real opportunity to provide additional value to customers and impact the collective environmental footprint. Refocusing our product suite to move away from fossil fuels is not an overnight process, but a pragmatic one to make sustainable energy options easy, affordable, and accessible to consumers."

- SCOTT WHITE, President and CEO, IGS Energy

The energy industry is responsible for doing the right thing

IGS employees are in it to win it

IGS embraced its role and responsibility to help create a healthier planet. In our world, creating a healthier planet means leading the fight against climate change, and that's why we created our goal of becoming a completely carbon-neutral energy provider by 2040.

"Energy companies have an obligation to be the driving force toward a sustainable energy future, and this is just one of many actions we are taking to meet that obligation," said Scott White, president and CEO of IGS Energy.

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But this was just a first step in our ongoing commitment to making the shift to sustainable energy easy, convenient, and cost-efficient for all consumers. We’re even further supporting our Let's Go Green for Good tagline. However, we'll just say this: It's not just a tagline. Our employees fully believe in the power of Going Green for Good.

Last year's Earth Day theme was "Restore our Earth," and we celebrated the power of trees. Trees help to combat climate change. They absorb and store carbon dioxide emissions that drive global warming as they grow. And while all trees play a part in climate change, the best ones have broad leaves.

The more surface they have, the more it allows for photosynthesis, which turns carbon dioxide into glucose and oxygen.

IGS Energy | 2021 Impact Annual Report

Here are some recommendations from IGS employees on going green: "I usually keep boxes for moving or shipping items to others. They're not recycled until I've gotten about five uses out of the boxes. I also use plastic bags as trash bags for the small wastebaskets in my bathrooms, for a cushion to line items in boxes, and I recycle them."

- Sheila Bryant, curriculum designer, SCANA Energy

"I requested Amazon only to use sustainable packaging for my deliveries."

- Jena Albers, business analyst, IT

"Climate change is causing our oceans to warm, which is very bad news for coral reefs. Essentially, they're being cooked alive! Having seen coral bleaching first-hand at my favorite reef in Thailand, I’m passionate about preserving our planet's beautiful oceans. I watched 'Chasing Coral' on Netflix, and it's been an amazing eye-opener on what I can do to help!"

- Katie Williams, account executive, JadeTrack

"I love thrifting! I bought a new house this year and filled it with unique finds and some great DIY décor."

- Katrina Antonucci, billing analyst, Revenue Assurance

"I used old boxes to make Halloween costumes — we made a fire truck and a recycling truck!"

- Kimberly Penz, marketing director, SCANA Energy

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Working from

The moment the year turned 2021, it’s safe to assume that most of us attempted to feel hope for a new beginning that would bring us together again — in person. The impact of 2020 was felt around the globe, and we all felt nervous, anxious, and scared about our new normal.

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IGS Energy | 2021 Impact Annual Report

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A focus on our employees during a pandemic Here at IGS Energy, we were no different in our lockdown procedures. We adhered to working from home and kept work moving in this new world. But it wasn’t just about the work. We were also concerned with all our employees' mental health and well-being.

How were they handling all of this?

Were they okay?

How were they managing their child’s online learning while they were working?

Were they able to pay bills if any of their family members was laid off?

If this would be the way we worked (from home) for a while, with no particular end in sight, how could — and should — we pivot in this new world?

All of these questions and more had to be addressed.

It was crucially important to IGS’s leadership our employees knew that we were there for them and would lock arms to get through the pandemic together.

Our IGS executive team was committed to timely and consistent communication with our employees.

From work-from-home tips, return-to-work options, offering Headspace as a free mental health resource, and more, we worked hard to stay in front of our employees and let them know we were truly in this together. We also encouraged employees who may have been feeling overwhelmed to take leaves of absence, seek mental health resources, and urged leaders across all lines of business to put their employees’ mental health first.

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We also promoted the availability of our IGS Employee Hardship Fund Launched in September 2015, this fund was created to support employees who might be experiencing times of financial hardship. The Employee Hardship Fund is a program to help support our employees when life events affect their ability to cover essential expenses like rent, utility payments, food, and gas costs.

As a business, it’s important that we support our employees while they’re at work and do what we can to help them outside of work.

The Salvation Army administers our Employee Hardship Fund, and — through an anonymous application process — employees can request help directly and without worry. Once an employee’s application has been received, the Salvation Army contacts the applicant and connects them with the approved financial resources they need to get back on their feet. And, given that Salvation Army has locations nationwide, our IGS employees can connect with their local office anywhere and at any time.

Since its inception in 2015, IGS has successfully distributed $475,954.18 to support employees facing uncertain life events that leave them financially stressed. When the pandemic hit, we added a qualifying event so employees whose partners or spouses lost income due to COVID-19 — and therefore impacting their entire household — could apply. Specifically, in 2021, we distributed $140,659.42 to employees needing financial support and aid.

IGS employees can also donate to the fund to help their co-workers in need. The support is full-circle, and that’s precisely the culture we continue to create here at IGS in 2021 and beyond.

We also offered our employees a free subscription to the leading mindfulness app, Headspace — which remains a free subscription to our employees today! This app is an easy-to-use tool, offering our employees resources and guidance to look after their mental health every day. Through meditation and other mindfulness exercises, our employees tap into ways to destress, refocus, and get into a healthier frame of mind.

IGS Energy | 2021 Impact Annual Report

Because our People Are Why It was increasingly important to stay connected with our IGS employees during the pandemic. In addition to video meetings, we wanted our teams to know that we were keeping the trains moving from a cultural perspective. This is where our People Are Why (PAW) team came in.

$140,659.42 DISTRIBUTED TO EMPLOYEES NEEDING FINANCIAL SUPPORT AND AID IN 2021

Every month, the PAW team distributed an e-newsletter to our employees. The newsletter focused on topical issues, such as: • Access to mental health resources (such as Headspace) • Our medical plan options • How to remotely complete annual biometric screenings • Financial wellness tips • Social impact • Spotlights on an individual IGS employee, new hire, or intern • Video challenges to share fun stories • Flexible work arrangements and (whew!) more.

Much more.

Our People Are Why newsletter was our way of staying connected and enhancing communications even while we all worked from home.

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A focus on the communities we serve during a pandemic Near the start of the pandemic in 2020, IGS donated $418,750 across our footprint to COVID-19 relief efforts. We spread our donations across nonprofits, rescue missions, food banks, and ministries in Ohio, Illinois, Kentucky, Pennsylvania, Georgia, and South Carolina.

These efforts to sincerely reach out to our employees and the communities we serve are examples of our values in action and connect to our focus on building and sustaining a Conscious Culture.

Conscious Culture is a culture that “fosters love and care, and builds trust between a company’s team members and its other stakeholders.

Conscious Culture is an energizing and unifying force that truly brings a Conscious Business to life.”

It’s all about culture.

Culture embodies the values, principles, and practices that are threaded within the social fabric of a business. Our culture is our heartbeat.

Now, taking it a step further, a conscious culture is the glue between IGS’s leadership and our employees, fostering dignity, respect, care, and — perhaps most importantly — trust.

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Conscious Culture is a culture that "fosters love and care, and builds trust between a company's team members and its other stakeholders. Conscious Culture is an energizing and unifying force that truly brings a Conscious Business to life.”

“We aim to achieve success in a way that contributes to the world we all live in.”

- SCOTT WHITE, president and CEO, IGS Energy

Conscious Capitalism is a movement focused on personal and business advancement along with social and environmental impact. It’s a mindset that considers all stakeholders in every business decision, including our employees and our communities.

Scott White, president and CEO of IGS Energy, says that a business is inherently good when it creates value for the world beyond profit. He sees his role as a leader within the company as helping IGS become a role model for capitalism.

“This means — in addition to being a profitable and innovative energy company — we aim to achieve success in a way that contributes to the world we all live in.”

We approach our focus on culture through the acronym, TACTILE, to represent the qualities of a Conscious Culture. TACTILE is an acronym promoted in the "Conscious Capitalism" book.

IGS Energy | 2021 Impact Annual Report

Flexible Work Arrangements Flexible Work Arrangements are in place to increase equity by allowing employees more control over where, when, and how they work. Additionally, they can create a level playing field for people who carry more significant care obligations at home, like children, elderly parents, or an ill spouse or partner.

Specifically, this flexibility can encourage a more equal distribution of domestic responsibilities benefitting women and working parents. It’s essential to be sensitive to this area since it can inadvertently widen gaps if not executed correctly.

$418,750 DONATED ACROSS THE IGS FOOTPRINT TO COVID-19 RELIEF EFFORTS

At IGS, we discussed flexible work arrangement options before the pandemic to address a growing need for employees to work remotely or in alternate locations. We quickly transitioned to remote work during the pandemic and rolled out a long-term, post-pandemic plan for employees.

Our goal is to support employees in an environment that helps them be the most productive professionally and personally while accomplishing the needs of the business. And while a Flexible Work Arrangement benefits our employees' work and personal lives, it’s also a means to attract and retain a diverse and talented workforce. Work location flexibility opens up even more job opportunities to a broader pool of candidates that can work from home. It also helps employees feel more seen, heard, and — ultimately — included.

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Here, we break down the importance of TACTILE: Trust:

It all starts with trust because trust permeates conscious businesses internally and externally.

Integrity:

We are strict in our adherence to always telling the truth.

Learning:

Authenticity:

Authenticity is something we value in building a sense of trust with people.

Caring:

Feeling cared for and caring for others is at the core of all humans’ needs.

We ensure our employees experience this very basic but very important human condition.

We commit to continually evolving through learning. We never know everything and are open to learning more every day.

Empowerment:

Every employee is entrusted and encouraged to act intelligently and thoughtfully.

Transparency:

Our employees and the communities we serve must understand how IGS operates (this also builds authenticity!).

We’ve found that the greatest impact of a Conscious Culture is increased employee engagement because great cultures are extraordinary, for people and business.

Through a Conscious Culture, IGS Energy even found innovative ways to repurpose our employees’ roles in 2021.

And we’re proud to report that there were no layoffs.

We learned that even in a global pandemic, we could still engage with each other and create a culture of connectivity and positivity.

We took a lemon and made the best possible virtual lemonade.

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IGS Energy | 2021 Impact Annual Report

Employees Created Connections While Working Remotely.

Before COVID-19, IGS Energy had just acquired a new company, and through the pandemic, we hired more than 500 people to join the organization.

We knew that connectivity that builds and maintains relationships would be vital to keeping employees engaged.

We developed several different ways that would allow people to engage with one another, albeit remotely: Through our IGS Social network, we created virtual challenges

CREATING A CULTURE OF CONNECTIVITY AND POSITIVITY

People were encouraged to share photos, make videos, and tag other employees to join in on the fun.

The Good Stuff Challenge We challenge employees to post IGS Spirit Team group videos and photos to share “good stuff” stories happening in their lives! IGS Social Impact and Spirit Team donated $10 toward the Kindness Fund in Central Ohio and the NAACP Empowerment Fund for every employee post.

#Falloween We encouraged people to post and share how they celebrate fall through decorations, costumes, families, and even pet costumes!

Kingmakers was our next step to creating virtual fun and connection Through Kingmakers — an online gaming event — we connected more than 80 employees and over 30 interns to join in and play online board games through our virtual breakrooms.

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IGS Energy | 2021 Impact Annual Report

IS DEFINITELY OUR COLOR IGS Energy leads the way toward going green for good The science is real: Greenhouse gases that trap heat and make the planet warmer are increasing due to human activity.

But wait a second? Exactly what are greenhouse gases?

Furthermore, what are the human activities impacting these gases?

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Never fear.

The answers are here.

First, greenhouse gases are given their name because they trap heat, just like the glass buildings used to grow plants.

The sun travels through Earth’s atmosphere, similar to how it travels through the glass of a greenhouse. That heat — or energy — is then trapped by greenhouse gases causing the Earth to become warmer.

The primary greenhouse gases are water vapor, carbon dioxide, methane, nitrous oxide, and oxygen.

The largest source of greenhouse gas emissions comes from burning fossil fuels (like coal and oil) for electricity, heat, and transportation. The burning of these fuels ultimately puts more carbon dioxide into our atmosphere.

The Earth’s temperature is steadily being influenced by humans

burning these fuels, cutting down forests, and farming livestock.

Add all these together, along with those greenhouse gases that naturally occur in the atmosphere, and you have an increased "greenhouse effect," which has led to global warming.

takes a broader lens — focusing on personal and business advancement and social and environmental impact.

Conscious Capitalism considers all stakeholders — including the planet — in every business decision.

The energy industry is responsible for reducing emissions and lessening their impact on the planet. Here at IGS, we’re already moving the needle.

Through this movement, White was inspired by other business leaders working together to affect positive change by challenging the status quo.

Our climate is changing, and we — along with you — see and feel the effects of the climate crisis: wildfires, severe weather, drought, rising sea levels, and more.

“I realized that, while the challenge is different and bigger, this is how I’ve always approached our work at IGS Energy,” White said. “We think about what’s best for all of our stakeholders, and it became clear to me: IGS Energy can and should be a force for good.”

With president and CEO of IGS Energy Scott White's, leadership, the company is evolving and going green for good.

He got involved with the Conscious Capitalism movement.

Where traditional capitalism has focused on shareholder value, Conscious Capitalism

“IGS Energy needed to go green for good.”

N2O

SCOPE 1 SCOPE 3 SCOPE 2

DIRECT

INDIRECT

SCOPE 3 INDIRECT

INDIRECT

LEASED ASSETS

COMPANY FACILITIES

ELECTRICITY, STEAM, HEATING & COOLING FOR OWN USE

TRANSPORTATION & DISTRIBUTION EMPLOYEE COMMUTING

COMPANY VEHICLES PROCESSING OF SOLD PRODUCTS

BUSINESS TRAVEL PURCHASED GOODS & SERVICES

CAPITAL GOODS

FUEL- AND ENERGYRELATED

TRANSPORTATION & DISTRIBUTION

UPSTREAM ACTIVITIES

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USE OF SOLD PRODUCTS

WASTE FROM OPERATIONS

REPORTING COMPANY (IGS Energy)

IGS Energy | 2021 Impact Annual Report

END-OF-LIFE TREATMENT OF SOLD PRODUCTS

White realized that it was his responsibility to give our customers the chance to be a part of the solution in fighting climate change. The opportunity, however, was to step out and in front to challenge the status quo and to be the leader in this space of going green... for good.

White believes we’re both capable and obligated to help lead the fight against climate change, so much so that going green has been folded into IGS's beliefs and purpose. Creating a “healthier planet” guides everything we do and every decision we make.

To inspire bold action among IGS employees, we adopted the ambitious goal of achieving net-zero emissions by 2040. Our goal of becoming net-zero means that over the next 19 years, we will work to reduce the direct and indirect emissions from our operations and products (Scope 1, 2, and 3 emissions) as much as possible and offset any remaining emissions through the purchase of carbon offsets.

From a product perspective, IGS will purchase carbon offsets and Renewable Energy Certificates (RECs) from verified sustainability projects worldwide, and we will continue to provide solar power to homes and businesses through development partnerships. In fact, we buy carbon offsets and RECs to fund projects like reforestation, methane capture, and wind farms to counteract energy use.

This will require prioritizing sustainability in our approach to making decisions about our products, operations, and overall business. Our employees are not only inspired by this mission and objective, but they, too, have embraced and encouraged it not only at work, but also at home and within their social settings.

EMISSIONS RELEASE Scope 1, 2, and 3 emissions are released into the atmosphere, including gases such as: CO2, CH , N O, HFCs, PFCs, SF , NF .

LEASED ASSETS

FRANCHISES

IGS Claims specialist Esteban Badillo is passionate about sustainability. He says he loves working with IGS because, along with the company, he too, cares about our future. Having watched documentaries about deforestation when he was younger, Badillo says he grew up worrying about a world with fewer trees. As he grew up, he realized he had the power to make an impact. “Caring for the planet is easy,” said Badillo.

“If every household in the U.S. used one less 70-sheet roll of paper towels, we could save 544,000 trees each year!

Switching to non-paper towels for cleaning, using cloth napkins for dining, and kitchen towels for drying hands are just some examples of fast and easy ways to reduce paper towel usage around the house.”

INVESTMENTS

DOWNSTREAM ACTIVITIES

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Net-zero, explained Net-zero refers to achieving an overall balance between emissions produced and emissions removed from the atmosphere. While the goal is to reduce our emissions as much as possible, we recognize the inevitability of some emissions, the impacts of which must be offset. The scientific consensus is clear to avoid the most devastating effects of global warming and climate change. We must keep the rise in global temperatures below 1.5 degrees Celsius, and we must globally commit to reaching net-zero emissions by 2050.

At IGS Energy, we believe we can achieve net-zero emissions ahead of the global target.

Our plan We have identified five areas where we’ll focus on achieving our net-zero goal:

1. Take responsibility for our environmental footprint A 2018 baseline of our greenhouse gas emissions captured the significant impact of our traditional products (electricity and natural gas) on the environment. The baseline showed that emissions from our products (Scope 3 emissions) account for over 99% of our total footprint, making product evolution the biggest opportunity for meaningful reductions.

We are taking immediate action to reduce our emissions as they relate to our products by offering 100% green electricity and carbon-neutral natural gas for all new residential consumers and beginning to retire our traditional (non-green) electricity product and traditional (non-carbon neutral) natural gas offerings.

We know that bringing cleaner energy sources to consumers is not an overnight process, and we’re committed to expanding our product portfolio, shifting to clean energy for residential consumers, and introducing additional sustainable and efficiency-focused products for our commercial customers.

2. Evolve our product supply Supporting the development of renewable energy sources

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IGS Energy | 2021 Impact Annual Report

is vital to helping our business and planet achieve net-zero. We will continue investing in clean energy infrastructure by pursuing opportunities to purchase wholesale renewables.

3. Empower customers to buy green products To reach net-zero and meet consumer expectations, we need to actively promote energy-efficient technologies and accelerate the shift to renewable energy. We will continue helping consumers understand the environmental impacts of their energy choices. Additionally, we’ll provide them with ways to reduce their environmental footprint by making clean and energy-efficient options available, such as solar and LED lighting solutions.

4. Innovate new products and services We won’t reach greenhouse gas reduction goals by continuing to use the same products and technologies.

Progress requires innovation. Our innovation team, IGS Labs, is focused on identifying new, innovative opportunities to offer more value by introducing products that meet the evolving needs of our customers and our planet, such as battery storage technology and energy monitoring services.

5. Use our voice The adoption of policies focused on accelerating behind-the-meter technology – moving away from a centralized, top-down power grid- is necessary to increase access to clean energy and create resiliency in our energy systems. A system designed around big, centralized power plants and one-way power flows grinds against the rise of smarter, cleaner technologies that offer new ways to generate and manage energy at the local level (think solar panels and batteries). We will continue engaging in partnerships and conversations with legislators and regulators that promote these technologies.

On Earth Day 2021, IGS Energy supported the “Restore our Earth” theme through the One Tree Planted initiative. One Tree Planted is a nonprofit organization focused on global restoration efforts that either donate funds or volunteer to plant trees worldwide. Trees help combat climate change because they absorb and store carbon dioxide emissions that drive global warming as they grow. While all trees are great, the ones with broad leaves—or more surface for photosynthesis which turns carbon dioxide into glucose and oxygen (think: oak, beech, chestnut, and maple trees).

We planted a tree for every comment we received on our Earth Day 2021 social media posts.

In total, we planted 1,200 trees.

And when it comes to planting trees, choosing plants native to your area is one of the best ways to restore your little piece of Earth. Native plants are already adapted to the local climate and soil conditions where they naturally occur.

Native trees and plants provide: - Nectar, pollen, and seeds that serve as food for butterflies, insects, and birds - Don’t require fertilization or pesticides - Use less water - Reduce air pollution, as they pull carbon from the air

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Acting on our commitment

As we undergo this effort of achieving net-zero emissions by 2040, we’ve come to realize that it’s not just our passion. It’s also become the passion of our customers and business community members.

From small actions like composting in our café to more significant commitments like building a LEED Platinum-certified headquarters, introducing a flexible work policy to reduce the emissions from employees’ commutes, and offsetting the emissions from our offices’ annual energy usage, we’ve taken steps to be a more sustainable, responsible company.

“People want to be responsible energy consumers,” says White.

“It’s incumbent on the industry to give them the resources to take charge of their energy consumption for energy independence and a healthier planet.

And, as new generations of energy consumers enter the market, the focus on sustainable energy continues to rise.”

But to make a meaningful change and reach our goal of becoming net-zero by 2040, we have to do more. We have to look at all aspects of our business through a lens of sustainability, be transparent about the progress we’re making and the challenges we’re facing, and acknowledge that it’s going to be a difficult journey. We realize that this journey will not happen overnight; it will take dedication, commitment, and focus on getting to where we need to be.

We know it will all be worth it:

Creating a healthier planet.

From me to you: Elizabeth Lugviel, social impact lead, IGS Energy

“Act boldly and unseen forces will come to your aid.”

-Dorothea Brande

Be bold.

We can all help fight climate change.

It is possible, and IGS is bold enough to call out our role in affecting these changes. We know that the actions and choices we make today will create a better planet for tomorrow and well into the future. And we’re excited about the work ahead.

This is only the beginning of our collective journey of going green for good. Committing ourselves to 44

building a sustainable energy future for a healthier planet represents just the first of many steps we are taking to reach our goal.

Achieving the ambitious goals we’ve set will require hard work, commitment, resolve, and collaboration. The more people, communities, and businesses we can engage in these efforts, the better off we’ll be. We must work together, learn from each other, and take collective action to create a healthier planet.

Join us.

IGS Energy | 2021 Impact Annual Report

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Making a Difference Leading

the way toward going green... for good

In 2021, we made a difference:

$1,622,640 donated to nonprofits 36,404 hours volunteered by employees since 2015

IGS Energy has been Certified ™

by Great Place to Work®!

93% of employees said it’s a great place to work — compared to 59% of employees at a typical U.S.-based company.

We’ve experienced a lot of growth and success in 2021 — all against the backdrop of the COVID-19 pandemic. That kind of success wouldn’t be possible without all of us working together.

It just goes to show that teamwork does work and that our employees are our most valuable asset.

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IGS Energy | 2021 Impact Annual Report

We are taking greener-for-good steps forward. Here’s what we did in 2021:

= 120,854

58,055

GHG Emissions avoided by

41,617

New green electricity enrollments since going green for good

kW of solar energy installed in 2021 by IGS Solar.

garbage trucks of waste recycled instead of landfilled

= 63,318

Equivalent to carbon sequestered by

New carbon-neutral natural gas enrollments since going green for good

17,984

40,071

kW commercial solar

kW residential solar

This is the equivalent environmental impact of recycling 16,793 tons of waste instead of sending it to the landfill!

425,230

acres of forest in one year

= 467,394

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Pieces of paper saved by going paperless

Trees saved*

*Where 1 tree = 8,333 pieces of paper

Supporting projects associated with carbon offsets IGS Energy is proud to support sustainable projects to reduce our carbon footprint.

LAND

INDUSTRY

ENERGY

Sustainable forestry

Capturing pollutants

Renewable generation

By implementing environmentally sustainable practices, this 10,000-acre forest's ability to sequester carbon is doubled.

This project captures pollutants from fertilizers and prevents the release of 15 million pounds of hydrogen fluoride, a hazardous air pollutant, annually.

By supporting this renewable energy source, we are reducing emissions and helping fund the education of future renewable energy experts.

Project example

Project example

Project example

Winston Creek Forest Management Project, Washington State

Nitrous Oxide Abatement Project, Geismar, Louisiana

Crow Lake Wind Farm, South Dakota

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Organizations

We Support

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IGS Energy | 2021 Impact Annual Report

Employee-Driven Contributions

Foundation

Columbus Dog Connection

Ohio Health Foundation

National Kidney Foundation Nationwide Children’s Hospital

Columbus Metropolitan Library Foundation

PADS of Elgin

21st Century Leaders Access to Success

Niles Frontliners

Alpha Group of Delaware

Ohio Alliance of YMCAs Foundation

Alzheimer’s Association

Ohio Chamber of Commerce

Community Action Partnership of Cambria County

American Heart Association

Ohio University Foundation

Community Shelter Board

Better Business Bureau of Dayton and Miami Valley

Palmetto Place Children and Youth Services

Compost Clubhouse

Breast Cancer Research Foundation Buckeye Bulldog Rescue

Parsons Avenue Redevelopment Corporation

CHA Animal Shelter

Pelotonia

Children’s Home of Northern Kentucky

Population Services International

Church World Service

RAICES

Cleveland Clinic

Rails to Trails

Derry Area School District Foundation

Columbus Torah Academy

Recreation Unlimited

Directions for Youth & Families

Community Shelter Board Compassion International

Ronald McDonald House Charities of Central Ohio

Down Syndrome Association of Central Ohio

Crohn’s & Colitis Foundation

Ruling Our Experiences (ROX)

Epilepsy Foundation

Cub Scout Pack 36

Salvation Army

Fairfield Food Pantry

Cystic Fibrosis Foundation

Shriners Hospitals for Children

Feeding Illinois

Delaware Area Career Center

Soi Dog Foundation

Feeding Pennsylvania

Delaware Cooperative Preschool

St. Jude Children’s Research Hospital

Food Bank of Northern Indiana

DonorsChoose

St. Vincent Family Services

Franklin Park Conservatory

Dreams on Horseback

Stir Scholarship Foundation

Dress for Success Columbus

The Bail Project

Girl Scouts of Ohio’s Heartland Council

Drink Local. Drink Tap.

The Children’s Heart Foundation

Dublin Arts Council

The Columbus Foundation

Dublin Chamber of Commerce

The EHE Foundation

Dublin Food Pantry

The Ohio State University Foundation

Final Third Foundation

Portsmouth Little Theatre

Columbus Recreation and Parks Foundation

Conscious Capitalism Columbus Chapter Conscious Capitalism, Inc. COSI Cristo Rey Columbus High School Cross Your Paws Rescue

GiveBackHack Grace C&MA Church Greater Boston Food Bank GRID Alternatives Habitat for Humanity of Greater Cincinnati

Form5 Prosthetics

The Ohio Tigers Premier Football Academy

Fostering Hope

Together Rising

Hamilton County SPCA

Friends of the Lower Olentangy Watershed

TwentyEight19

Harmony Project

Unbound

Heart of a Legend

Westminster College

Human Rights Campaign

Wikimedia Foundation

Humane Society of Greater Dayton

Youth Advocate Services

Junior Acheivement of Delaware Valley

Friends of the Shelter Heating Energy Assistance Team Hope United House of Refuge James Cancer Hospital and Solove Research Institute Land On a Cure Foundation Leukemia & Lymphoma Society LifeCare Alliance Lincoln’s Bunnies Linden-McKinley Football Boosters

ZERO — The End of Prostate Cancer

Company-Directed Contributions Akron Children’s Hospital Foundation Animal Welfare League of Trumbull County

Halifax Communities That Care

Junior Achievement of Central Ohio

Pelotonia Philanthropitch Role Model Movement Ronald McDonald House Charities of Augusta Ronald McDonald House Charities of Central Ohio Safe Haven Farms Saint Patrick Soup Kitchen Salvation Army SEAChange Second Harvest Food Bank of the Mahoning Valley Shared Power Network Simon Kenton Council, Boy Scouts of America SocialVentures St. Vincent Family Services Star House Strides for Peace The Church of the Open Door The Columbus Foundation The Dublin Community Foundation The Food Bank Council of Michigan The Greater Columbus Arts Council The Hearth Community Place Food Pantry The Literacy Center The Lydia Project The Ohio State University Foundation The Ohio Tigers Premier Football Academy The Women’s Fund of Central Ohio Toledo SeaGate Food Bank United Way of Central Ohio Upper Arlington Education Foundation Urbana Youth Center Washington City Mission

Kosciusko Community YMCA

Welcome House of Northern Kentucky

Lehigh Valley Zoo

Wounded Warrior Project

Light of Life Rescue Mission LOOP Make-A-Wish Foundation of Greater Pennsylvania and West Virginia

Lutheran Church of South Sudan

Association of Indian Physicians of Northern Ohio

Lutheran Social Services

Bike Bald Group

Marburn Academy

Mental Health America of Ohio

Birdies for Babies

Maumee Valley Habitat for Humanity

Mercer University

Birthright of Johnstown

Mid-Ohio Food Collective

Mid-Ohio Food Collective

Cambria City Mission of Johnstown

Midwestern Boston Terrier Rescue

Central Pennsylvania Food Bank

Northside Mennonite Child Care Center

MiracleFeet

CleanEnergy4All

Multiple Myeloma Research

Cleveland Hope Exchange

Making Kids Count

Ohio Association of Food Banks Ohio Energy Project

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What’s

Next Chan

ext 50

IGS Energy | 2021 Impact Annual Report

Here at IGS Energy, we’re always focused on what’s best — and most purposeful — for all of our stakeholders. As we look ahead, we’re putting the following initiatives front and center to become a more inclusive, sustainable company:

We’re creating our version of employee resource groups, IGS Communities. We’ll launch four Communities in early 2022.

We’re evaluating progress toward the goals outlined in our DEBI Action Plan driven by data and employee feedback. We’ll build a measurement framework and reporting dashboard to share this information transparently.

We’re setting up a process for annual measurement and tracking progress toward our sustainability goals.

We’ll identify milestone goals on the pathway to netzero carbon emissions.

We’ll measure and report the outcomes from our Clean Energy for Everyone grant program.

Quantifying the impacts of our nonprofit partners will help us understand what’s changing in the world as a result of our investments.

As our workforce has evolved to one that is primarily remote and not place-based, we’ll figure out how to provide opportunities for employees to connect with each other and make meaningful impacts in our communities.

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