Our Road to Transformation

IEHP continues to advocate for the highest quality of care Quality Ratings and Performance – some of the ways this will be accomplished include:

Progress Monitoring

• IEHP is actively monitoring progress toward goals in key quality measures throughout the year. This data is used to form Care Gap rosters to share with our Providers and care teams to engage Members in their care .

Health Care Delivery

• IEHP is actively pursuing growth into new product lines, including moving into a Dual Eligible Special Needs Plans (D-SNPs) product in 2023 and entering Covered California in 2024.

• IEHP is also exploring new business partnerships to better support the Provider network in reaching quality measure goals. Some examples of these supportive collaborations include pilot programs with the Inland Empire Foundation for Medical Care and Loma Linda University Shared Services.

Data and Analytics

• IEHP’s ongoing partnership with Manifest MedEx, a health information organization in the Inland Empire, began in 2022 to work with our Primary Care Provider (PCP) network. These connections will make information sharing easier among these Providers, hospitals and IEHP with a goal to ultimately improve care coordination .