PREVENTIVE CARE

Good health starts with good preventive care. From annual check-ups to wellness classes, IEHP understands that even healthy Members need ongoing preventive care. Though the transition from in-person to virtual medical care was an adjustment for both Members and Providers during the COVID-19 pandemic, we recognize and continue to seek opportunities to improve.

For example, in response to our recent performance, IEHP launched a series of targeted outreach campaigns and projects to encourage Members to access preventive health services from their Providers. Part of the education promoted awareness of new ways Members could visit their Providers, including the growing use of telehealth or virtual visits offered by IEHP Providers.

The table below summarizes the percentage of Members who received recommended preventive care services.