Welcome, Leaders!
INSTRUCTIONAL DESIGN BY ANTONETTA
ILT NEW MANAGER TRAINING PART 1 (4 HRS)
Alicia Santo
Cohort 8 Kick-Off!
.Co Cohort Leaders
Cohort Mentor
Our 4 Pillar Approach
Our 4 Pillar Approach
Our 4 Pillar Approach
Our 4 Pillar Approach
Our 4 Pillar Approach
Our 4 Pillar Approach
Objectives
Compliance and KPIs
• KPIs and compliance requirements
• Compliance ownership metrics
One Team Culture
• Effective communication
• Identify-resolve (appropriate strategies)
Leader Upskilling
• Identify and address opportunity
• Innovative and effective team building
Impacts
$14.8MM
Average cost of non-compliance includes fines, legal fees, and loss of business due to reputational damage (Ponemon Institute)
More Likely to be an industry leader when the company provides regular learning activities (LinkedIn)
Decrease in productivity when a company has an unhealthy workplace culture (Gallup)
Inclusive teams outperform peers
Plus, companies with high D&I levels are 1.7 times more likely to lead market innovation (Deloitte)
Impacts
Average cost of non-compliance includes fines, legal fees, and loss of business due to reputational damage (Ponemon Institute) 46%
More Likely to be an industry leader when the company provides regular learning activities (LinkedIn)
Decrease in productivity when a company has an unhealthy workplace culture (Gallup)
Inclusive teams outperform peers
Plus, companies with high D&I levels are 1.7 times more likely to lead market innovation (Deloitte)
Go FISH! Practice
Presence
Engage
Attitude
Acknowledge
“We’ll never really know how far our FISH! will travel or what it’ll inspire. That’s the power of leadership in a nutshell.” –Antonetta
KPIs and Compliance
Team KPIs
01
Set clear expectations
Clearly communicate the KPIs and how they align with departmental and personal goals.
02
Oversee compliance training completion
Ensure employees receive necessary time to complete training on or ahead of schedule.
03
Align personal goals
Understand employees' personal goals and align them with departmental goals to motivate them.
04
1x1s, Team, and Department Alignment
Provide feedback, guidance, and support to employees to keep them on track.
05
Mid-Year and Annual reviews
Assess progress towards KPIs, set new goals, and identify opportunities for growth.
06
Measure performance
Use KPIs to track progress, identify areas for improvement, and provide growth opportunities.
Team KPIs
AS LEADERS
Business continuity and risk mitigation is our business. It’s good business. “Expect the best, plan for the worst, and prepare to be surprised.”
CALENDAR
Compliance
TOUCH POINTS
SharePoint Site Stay on Track
TRACKING
BUSINESS CONTINUITY
DATA METRICS
Compliance
Annual Trainings (12)
See A-Z
Annual Compliance Trainings cover business, legal, regulatory
Stay on track with the SPS calendar
Department Trainings (04)
A minimum of 4 department trainings per year
Planning committee will help support (budgets announced 4Q)
Work with your department ID for specialty needs
Professional Certifications (02)
Your team's growth is a measure of your growth.
Lead by example and champion professional development
Annual Roadmap
PERFORMANCE
Batch 1-2.5
ANNUAL
DEPARTMENT
DEVELOPMENT
Batch 2.5-4
Updated KPI dashboards Leadership Team
Team Building 1 Merit increases Team and strategy planning 2
KPI dashboards BCP sign-offs
Self-Awareness
PILLAR 2
GROWTH MINDSET, SELF & TEAM
Fire Round …Ready, Set, React!
@HARVEY.FIRESTONE
"The growth and development of people is the highest calling of leadership."
@MICHELLE.OBAMA
"We should always have three friends in our lives-one who walks ahead who we look up to and follow; one who walks beside us, who is with us every step of our journey; and then, one who we reach back for and bring along after we've cleared the way."
@RALPH.NADER
"The function of leadership is to produce more leaders, not more followers."
@SUSAN.CAIN
"There's zero correlation between being the best talker and having the best ideas”
“Solitude matters, and for some people, it's the air they breathe.”
Self-Awareness
REVIEW
Pre-Work Exercise
Personal values and selfreflection on leadership impact points
ASSESS
Your Deep-Dive
Self-Assessment and strategies to leverage for team development
APPLY
HOTS Case Study
5 min mind mapping
20 min deliberation
10 min group solve
15 minutes
Safe workspace
AS LEADERS
We aim to create a safe space where people can truly be themselves and enjoy a comfortable working environment — regardless of ethnicity, gender, or identity.
Together.
Conflict Resolution
GUIDING LIGHT
To create the same expectations for everyone (when it comes to internal comms) and bring potential friction to a minimum (or, better yet, zero).
Delicate matters.
What to do when/if someone does something that goes against our team, value, or business policies…
Most important, maintain professionalism and everyone's privacy. Lean into your mentor-leader guidance and HR, if needed.
Let’s Practice Strategies
Exercise Roadmap
• Confidentiality • Learning Experience • Diverse perspectives
• Focus on the Future
• Open-ended questions
• Positive language
What
• Clarify the Issue
• Open-ended questions
• Identify Common Ground
15 minutes
Module 1: Results
Let's Review
01 Focus Points
• Compliance & KPIs 100%
• Leadership Upskilling 20%
• One Team Culture 90+
02 Key Dates January 11 March 24 July 21 September 9
Key Takeaways
03
04 See you in 5 weeks!
• Attend 1 brown bag training
• Lead 1 brown bag training
• Implement 2 strategies
• eLearning Module 2 due
Support Team
Your Support Team
Tobias Yee
Group Lead
Chelita Bijou
HR Wellness Specialist
Valentina Luz
Department Lead
Charles Connor In-house Coach
“Dare Greatly!”
“We rise together”
“Lead by example!”
“Great leaders inspire greatness!”
“Be the change!”
Great Job, Cohort 8!
YOU DID IT
