CIOs Thriving in the Fourth Industrial Revolution

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CIOs Thriving in the Fourth Industrial Revolution: Growing an Arsenal of Digital Skillsets Throughout the Organization Published: March 2021 -------------------------------------------------------------------------------------------------------------------------------------------------Analyst: Andrew Morgan Contributors: Transport Canada, Information and Communications Technology Council (ICTC), Philippe Johnston, and Nina Brudermanns

Preface Within this paper, the subject of Digital Literacy is explored. In doing so the paper aims to contribute to awareness regarding the general topic, as well as answer the research question of how one can improve / grow ones Digital Literacy skills. To achieve this, ICTC (Information Communication Technology Council of Canada) conducted interviews with CIOs, CTOs, CDOs, and other subject matter experts to uncover a deeper understanding into the problem and potential solutions. Interviewees were selected from both the public and private sectors, spanning different industries located around world. The collected primary data is utilized to gather valuable insight into the mind of a successful CIO while learning from the failures and mistakes they have witnessed throughout their career, with the intention of providing recommendations to current and future digital leaders. This research is paired with extensive secondary research from academic and professional reports and publishing. There is no doubt that having a workforce with a high digital literacy plays a crucial role in the continued success of an organization in today’s digital era. Resultantly, there is no shortage of a strategies, paths, and programs which promise to propel an organization to increase their Digital Literacy to the highest level. However, countless of these methods, unfortunately, do not prove effective as they often do not take into consideration a multitude of important key factors. For example, organizations may be operating in the same industry but have dissimilar strategies and similar results, or work in dissimilar industries, use similar strategies and have different results. Keeping this in mind, it is highly recommended that the findings of this paper be internally vetted in order to ensure their suitability for a specific organization. Nevertheless, the core concepts, research, and fundamental logic applied, is applicable to different sectors, industries, and organizations around the world.


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