2019 IBWA Annual Business Conference and Trade Show in Anaheim, California

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ANAHEIM NOV. 18-21, 2019

Production, Plastic, PFAS, and More— Learn about it all at the 2019 IBWA Annual Business Conference and Trade Show in Anaheim, November 18-21 For the third year in a row, bottled water is the preferred packaged beverage choice in the United States. However, we haven’t been able to rest on our laurels and enjoy our title as the No.1 packaged beverage. Instead, bottled water professionals have been continuously called upon to correct the misinformation that is making the rounds about our products and our packaging. At the 2019 IBWA Annual Business Conference and Trade Show in Anaheim, California, learn the facts and strategies needed for today's competitive markets.

SEP/OCT 2019



You can expect a warm welcome from industry peers when you arrive at the 2019 IBWA Annual Business Conference and Trade Show because they understand your challenges and celebrate your victories. You’ll also find a trove of recent scientific and regulatory data and information to help you communicate the benefits of bottled water to your customers, community, and legislators. The 2019 IBWA Annual Business Conference and Trade Show—the only bottled water-centric event held in the United States—is a one-of-a-kind experience that offers insights and innovations that you’ll be able to immediately implement in your business. No matter your topic of interest—recycling, production, sustainability, advocacy, circular economy, PFAS, marketing trends, trade wars, carbon footprint—this IBWA event has something for you.


How to Register for the Conference: 4 Options • Online: bit.ly/2019IBWAConf erenceRegistration • Email: conventioninfo@ bottledwater.org (call 703.683.5213 between 9 am – 5 pm EST to provide credit card number) • Fax: 703.683.4074

Dates: November 18-21, 2019 Where: Marriott Anaheim 700 West Convention Way (next door to the Convention Center) Anaheim, California 92802




• Mail: IBWA Annual Business Conference, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314 Hotel Room Rate: $239 single or double + taxes ($280.71 total per night) Reservation cutoff date is Monday, October 28, 2019.

How to Make a Hotel Reservation: 2 Options • Reserve online by pasting this address into your web browser: bit.ly/Hotel2019IBWA. • Call the corporate Marriott reservation line at 888.236.2427 and indicate you want to make a reservation at the Marriott Anaheim (700 West Convention Way) within the International Bottled Water Association room block. Do not make reservations on the Marriott website. • Hotel Policies: Check in: 3 pm / Check out: 12 pm • Hotel Parking: Valet is $31 per day plus taxes. Self-parking is $26 per day plus taxes.

EVENTS FOR EVERYONE Welcome Reception Sponsored by IBWA and NAMA Monday, November 18, 5:30 pm – 7:00 pm Start the week off right by meeting up with colleagues and friends at the IBWA / NAMA Welcome Reception. This event kicks off the collaborative co-location between IBWA and NAMA with a world-class networking opportunity. Attending is a great way to set a tone of productivity for the rest of the week. Network with your bottled water and coffee peers, catch up with old friends, and enjoy an evening of hors d’oeuvres and a cash bar (one complimentary drink ticket with registration). The price of admittance to the Welcome Reception is included in your conference registration fee. If you would like to bring a guest to this event, you can order an additional ticket for $40 (one drink ticket is included).

Air Travel/Ground Transportation: The major airlines provide accessible and economical flights to the John Wayne Airport (SNA), Santa Ana, California. Travel time from the airport to the Marriott Anaheim is about 20-30 minutes depending on time of day. Additional information about taxis ($25-35 one-way), shuttle services (SuperShuttle 800.258.3836; $13 one-way; Marriott is the first drop-off), limos, and car rental agencies located at the John Wayne Airport can be researched at www.ocair.com.

How Many IBWA/NAMA Education Sessions: 25+ How Many IBWA CEUs Available: 11 technical CEUs and 4.5 business CEUs, for a total of 15.5 CEUs. When to Take the CPO Exam: Thursday, November 21, 8:00 am -11:00 am Date/Time of IBWA/NAMA Trade Show and Lunch: Tuesday, November 19, 12:15 pm – 5:15 pm, featuring 165+ exhibitors. Weather: Temperatures in Anaheim during November are pleasant with an average high of 76 degrees Fahrenheit and a low of 52. Average rainfall for November is 1 inch.

Attire: Be comfortable in business casual attire and good walking shoes. The air conditioning is running yearround and may at times be cool in public areas of the hotel and in the meeting rooms. To ensure you are comfortable at all times, bring a sweater, jacket, or wrap. For More Conference/ Trade Show Information: Contact IBWA Director of Conventions, Trade Shows, and Meetings Michele Campbell: conventioninfo@bottledwater. org or 703.647.4606. For IBWA Membership Information: Contact Manager of Member Services Cheryl Bass: cbass@bottledwater.org or 703.647.4615.

SEP/OCT 2019



DWRF COSMIC BOWLING FUNDRAISER Monday, November 18, 7:00 pm – 9:30 pm (Ticketed Event: $165, with $80 tax-deductible) (Transportation shuttles begin departures from the Marriott Anaheim at 7:00 pm)

When you attend the 2019 Drinking Water Research Foundation (DWRF) Cosmic Bowling Fundraiser, you don’t have to score as high as Shaquille O’Neal to have fun at Bowlmor Anaheim—although you might earn a high score if you activate the individual hydraulic gutter guards. DWRF has secured the venue’s private party room, which has an electrocool vibe and nine bowling lanes. Bowlmor offers a unique blacklight bowling experience that celebrities like Uma Thurman, Katie Perry, Bono, and many others have enjoyed. Everyone is invited to attend this fun night of great food and even better company! Ticket price includes roundtrip shuttle to and from the Anaheim Marriott (1 mile), a menu of classic American food favorites, cold beverages, premium liquors, and two-and-a-half hours of fun on the lanes! Your participation in DWRF’s Cosmic Bowling Fundraiser helps fund the vital research that impacts the bottled water industry now and in the future. Ticket availability will be very limited on site at the IBWA Annual Business Conference, so plan ahead and reserve your tickets before Monday, November 4: $165 per person ($80 tax-deductible). For more information, contact IBWA Program Coordinator of Education, Science, and Technical Relations Linda Alfakir: lalfakir@bottledwater.org and 703.647.4612. Limited sponsorship opportunities are still available. See page 7 for more information.

TOUR OCSD WASTEWATER TREATMENT FACILITIES Thursday, November 21, 8:30 am – 11:30 am (Ticketed event inclusive of bus transportation: $35 per person) This tour and educational program will allow you to see state-of-the-art wastewater treatment facilities in action. After wastewater is treated at the Orange County Sanitation District (OCSD), it flows to the Groundwater Replenishment System (GWRS) to undergo further treatment. OCSD is committed to providing a valuable educational experience that focuses on learning the importance of wastewater treatment in protecting the public health and the environment. To encourage learning, the tour includes a video overview, discussion of the wastewater treatment process, and a bus tour of the facility. The tour is limited to 25 persons—so register early! IBWA Certified Plant Operators (CPOs) can earn 2 Technical CEUs. 12





MEET EXHIBITORS THAT OFFER THE SERVICES AND PRODUCTS YOU NEED AT THE IBWA/NAMA TRADE SHOW Tuesday, November 19, 12:15 pm -5:15 pm Bottled water is the No.1 packaged beverage in the United States, by volume, for the third consecutive year. To keep up with consumer demand, bottlers need to work with suppliers that understand the bottled water industry. That’s where IBWA’s Trade Show comes into play. To find suppliers that are experts in all-things-bottled water, attend the 2019 IBWA Trade Show on Tuesday, November 19. Beverage Marketing Corporation’s statistics show that bottled water will continue its dominance in the beverage category for years to come—ensure you can keep up with consumer demand by working with IBWA Trade Show exhibitors that provide the products and services you need to be a success in 2020 and beyond! Easily identify IBWA supplier members that are exhibiting by looking for this icon .

2019 Trade Show Exhibitors (current as of 08/06/19) 365 Retail Markets



Bissell Commercial

Advantage Route Systems, Inc.

Blackhawk Molding Co. Inc.

Aii, Inc.

Bodecker Brewed

Alliant Coffee Solutions/ Wolfgang Puck Coffee

Bravilor Bonamat LLC

Allied Purchasing Aqua-Chem, Inc. Arctica Industries Corp.

Bunn-O-Matic Cafection/Evoca Celsius Cherry Ridge Consulting, LLC

Arizona Beverages

Chester Paul Company

Atlantium Technologies

Clif Bar & Co.

Automatic Merchandiser

Consolidated Container Company

Avalon H2O Avanti Markets AWAKE Corporation AWS Distributing Azkoyen Beckman Coulter Life Sciences Best Beverage Equipment

Copper Moon Coffee Co. Corvaglia Closures USA, Inc. Crane Merchandising Systems Danby Microfridge Danone North America DeJong Duke Diamond Crystal Sales

Dongguan Shao Hong Electronics Technology Co. Ltd. Downtown Wholesalers, Inc. EarthRes Group, Inc. Edge Analytical Laboratories Eldorado Coffee Roasters Electron ELKAY Eurofins Eaton Analytical, LLC Europa Sports Products Eversys Inc. Feniks Inc. Follett Corporation G.A. Murdock Inc Gavina Gourmet Coffee GoodPac Plastics High Brew Coffee Hint Inc. Holiday House Distributing, Inc. (Exhibitor list continues on next page.) SEP/OCT 2019



2019 Trade Show Exhibitors (Continued) IMS

Paramount Coffee Company

The JM Smuckers Company

InOne Technology

ParLevel Systems Inc.

The Sqwincher Corporation

International Bottled Water Association

Peerless Coffee & Tea

Think Jerky

Peet's Coffee and Tea

Three Square Market

Pelican Rouge Coffee Roasters

Tomlinson Industries

Pentair Everpure

Twinings of North America


Two Leaves and a Bud

Plastipak Packaging, Inc.

Unified Strategies Group, Inc.

Pod Pack International, Ltd.

United Food Group, Inc.

La Colombe

Polymer Solutions International, Inc.

USA Technologies


Prism Visual Software, Inc.

Laird Superfood

Pure Leaf Tea


Purely Elizabeth

Life In Green

R. Bardi S.R.L.

Vendors Exchange International, Inc.

Lightspeed Automation

Rip Van, Inc.


Living Essentials/ 5 Hour Energy

Scholle IPN

Vertex Water Products

Service Ideas, Inc.


Siemens Digital Industries US


ITO EN Javamelts, Inc. Jofemar USA Keurig® Dr Pepper Keynote Coffee Kraft Heinz

Mars Drinks Massimo Zanetti Beverage Group MECO National Coffee/ Mother Parkers National Testing Laboratories, Ltd. Nestle Coffee Partners (formerly Starbucks Nestle Alliance) Nestle Professional Newco Enterprises, Inc. Oasis International OptConnect


Sigma Phase, Corp. Silgan Closures Smith Teamaker Steelhead, Inc. Steeped Coffee

TC Transcontinental Packaging Teaja teapigs Teatulia Organic Teas TEKLEEN Automatic Filters, Inc.

Pacific Ozone

Tetley Harris

Pall Corporation

The Coca-Cola Company


Vagabond Vending Validata

Wandering Bear Coffee Waterite America, Inc. Waterlogic Waterways Company (The) Wellsys USA Wilbur Curtis

Supply Wizards

OptiPure, a division of Aquion



For the most current exhibitor list, visit www.bottledwater.org/ convention/exhibit. Booth spaces are still available. Contact IBWA Director of Conventions, Trade Shows, and Meetings Michele Campbell: mcampbell@bottledwater.org.



Joe Doss

This year has been a busy one for the bottled water industry. Attend IBWA’s Lynn Wachtmann General Session and Annual Business Meeting to hear about the association’s recent successes—and learn about the challenges that might be on the horizon. Wednesday, November 20, 8:00 am – 10:30 am



Plastic, PFAS, recycling, sustainability, tariffs, and more—the bottled water industry has tackled a lot of issues in 2019, but industry professionals know that it is all worth it to continue bringing healthy hydration to our customers. During IBWA’s General Session, IBWA President and CEO Joe Doss will give his state of the association speech to update members about the many successes the association has earned this year—and review any challenges on the horizon. Members will also vote on the slate of nominees for IBWA’s board of directors, and IBWA Chairman Lynn Wachtmann (Maumee Valley Bottlers, Inc.) will discuss what he has learned during his tenure. IBWA presents another memorable moment at the General Session with the “Passing of the Gavel” ceremony, which honors the leadership, time, and commitment of 2019 Chairman Wachtmann and formally introduces the incoming 2020 Chairman Robert Smith (Grand Springs Distribution) to the IBWA membership.

BENEFITS OF CO-LOCATION Since 2012, IBWA and the National Automatic Merchandising Association (NAMA) have joined forces to hold our conferences over the same dates and same location. The joint effort is a no brainer for IBWA—given that many bottled water companies, particularly those in the home and office delivery (HOD) business, also offer coffee and tea to their customers.

ANAHEIM NOV. 18-21, 2019

NAMA’s Coffee, Tea, and Water (CTW) show is the world’s largest coffee service event dedicated to the $4.9 billion U.S. coffee services industry. At this year’s event, CTW will provide an experience designed to deliver insights and information on the latest coffee and tea trends, technology, and best practices impacting office coffee service business and driving change to an evolving convenience services industry. All IBWA and CTW education sessions are included in the IBWA registration fee, so attendees should feel free to sit in on any CTW session that interests them. You can review the full conference schedule on page 16. In addition to providing an expanded educational program, partnering with NAMA helps IBWA create a more robust trade show experience. The IBWA / NAMA-CTW Trade Show will be held on Tuesday, November 19, from 12:15 pm – 5:15 pm. Currently, more than 165 exhibitors have signed on to participate in this year’s trade show. The trade show floor is the best place to be for introductions to the latest and greatest innovations in the coffee, tea, and bottled water industries.

SEP/OCT 2019





IBWA Annual Business Conference and Trade Show November 18-21, 2019 (Draft as of 08/16/19. Updates will occur and be posted on www.bottledwater.org/convention)

Coding: IBWA Education Sessions / NAMA-Coffee, Tea, & Water (CTW) Meetings and Education Sessions • All IBWA and NAMA-CTW sessions are included in the IBWA registration fee. • * means IBWA membership required for attendance at these meetings • 15.5 CEUs are being offered for IBWA CPO attendees (11 Technical

| Monday, November 18 | 9:00 am – 6:30 pm

IBWA Registration

9:00 am – 6:30 pm

NAMA-CTW Registration

2:30 pm – 4:00 pm

IBWA Education Committee Meeting*

1:00 pm – 2:00 pm First Year Review of the New IBWA Tier 1 Audit Program



1:00 pm – 2:30 pm IBWA Environmental Sustainability Committee Meeting* 1:00 pm – 3:00 pm The Essence of Coffee Module 3 – C-Commerce (Collaborative Commerce) 1:15 pm – 2:15 pm IBWA Supplier and Convention Committee Meeting* 1:15 pm – 2:15 pm Trending Technologies in Convenience Services 1:15 pm – 2:15 pm Water: The Foundation for a Perfect Cup 2:15 pm – 3:15 pm The Operational Impact of an Evolving Coffee Services Industry 2:15 pm – 3:15 pm Service Technician Summit: Communication and Customer Service






IBWA Membership Committee Meeting*

3:45 pm – 5:15 pm NAMA-CTW Opening General Session

12:45 pm – 3:45 pm CTW Café (beverage service for all attendees)


and 4.5 Business

2:15 pm – 3:45 pm IBWA Technical and Regulatory Roundtables

*************** 10:30 am – 11:30 am



5:30 pm – 7:00 pm

IBWA / NAMA-CTW Welcome Reception

7:00 pm – 9:30 pm

DWRF Cosmic Bowling Fundraiser (Ticketed Event)

| Tuesday, November 19 | 7:15 am – 5:15 pm

IBWA Registration

7:15 am – 5:15 pm

NAMA-CTW Registration

7:30 am – 9:00 am

Continental Breakfast

7:30 am – 12:00 pm CTW Café (beverage service for all attendees) *************** 7:00 am – 9:00 am

IBWA Executive Committee Meeting (closed)

8:30 am – 9:30 am

Social Media: Finding Your 1.0 Authenticity—and Your Customer CEU

8:30 am – 9:30 am 2018 Industry Census Results 8:30 am – 9:30 am Kegonomics: Crafting Coffee-on-Tap Programs 8:30 am – 10:00 am

Technician Training Summit: Manufacturer-Lead Session

8:45 am – 10:45 am

IBWA Technical Committee Meeting*

9:00 am – 11:00 am The Essence of Coffee Module 4 – Top to Bottom OCS Operations 9:45 am – 10:45 am

Quantifying and Characterizing Microplastics

9:45 am – 11:15 am



9:45 am – 10:45 am Stop Cold Calling and Start Engaging: Your Playbook to a Better Business Development Strategy 10:30 am – 12:00 pm

Service Technician Training Session With Manufacturer

11:00 am – 12:00 pm IBWA / NAMA Legislative Update



11:00 am – 12:00 pm Increase Micro Market Sales With OCS 11:00 am – 12:15 pm

IBWA Communications Committee Meeting*

12:15 pm – 5:15 pm

IBWA / NAMA-CTW Trade Show and Lunch

2:00 pm – 3:15 pm

DWRF Trustees Meeting

6:00 pm – 9:00 pm

NAMA Foundation Event (Ticketed Event)

IBWA Registration

7:00 am – 10:00 am

NAMA-CTW Registration

10:45 am – 11:45 am Bottled Water in the Circular Economy



10:45 am – 11:45 am Bottled Water Sales Figures and Trends



11:30 am – 12:30 pm

NAMA-CTW Closing General Session: Driving Growth: Macro Trends Changing the Way Consumers Eat and Drink

1:00 pm – 2:00 pm

Carbon Footprints 101 Workshop

1:30 pm – 2:45 pm

IBWA Government Relations Committee Meeting*

2:15 pm – 4:15 pm Applying Best Practices in Developing a Water Stewardship Plan

3:30 pm – 5:00 pm





CPO Study Session



| Thursday, November 21 |

9:00 am – 11:00 am CTW Café (beverage service for all attendees) *************** 8:00 am – 9:30 am

Technician Training Summit: Manufacturer-Lead Session

2:50 pm – 4:00 pm IBWA State Affairs Task Force / IBWA State and Regional Associations Committee Meetings*

| Wednesday, November 20 | 7:00 am – 5:00 pm

9:00 am – 10:00 am Creating Success in NA with Premium Coffee Concepts

8:00 am – 10:00 am

IBWA Board of Directors Meeting*

8:00 am – 11:00 am

IBWA CPO Exam (Ticketed Event)*

8:30 am – 11:30 am Water Treatment Tour (Ticketed Event)

Technician Training Summit: Manufacturer-Lead Session



8:00 am – 10:30 am IBWA General Session and 1.5 Annual Business Meeting and Keynote Presentation


9:00 am – 10:00 am

Developing Your Company’s Technology Roadmap SEP/OCT 2019






1:00 pm – 2:00 pm

First Year Review of the New IBWA Tier 1 Audit Program CEU Presenter: Bob Hirst, IBWA

on member participation. Topics will include PFAS Testing, Regulation, and Treatment; Arsenic Testing, Regulation, and Treatment; FDA Updates; and federal and state government relations issues.


This interactive session includes a review of the new Tier 1 audit program’s first year with feedback from the attendees whose plants were audited in 2019 under the new program. IBWA will look for ways to make the program more effective, efficient, and beneficial. If available, IBWA will present summary statistics for the member facilities that were audited as of the date of the annual business meeting.

2:15 pm – 3:45 pm

IBWA Technical and Regulatory Update Presenters: Bob Hirst, IBWA; Al Lear, IBWA; and IBWA Technical Committee and Regulatory CEU Subcommittee Members 1.5


8:30 am – 9:30 am

Social Media: Finding Your Authenticity— and Your Customer 1.0


Presenter: Damion Michaels, evamore Finding your authenticity: The power of storytelling can move your brand from a consumer’s mind, where the purchase consideration is based on cost, to a consumer’s heart, where the purchase is based on rationalized need. Such storytelling is key when your brand is in a crowded category. Finding your customer: Using consumer behavioral profiles for targeting, well-crafted content, when deployed in digital and social media, increases sales, creates cost savings, and finds/cultivates better customers who have more loyalty.

9:45 am – 10:45 am To encourage maximum participation, this session’s room will be set up for four separate roundtable discussions, each scheduled for 15 minutes. Table moderators will present a few facts to initiate discussion, but the focus will be 18



Quantifying and Characterizing Microplastics



Presenter: Andrew Eaton, PhD, Eurofins Eaton Analytical, LLC Microplastics are an emerging issue in all types of water—marine,

CPOs: DO YOU HAVE ENOUGH CEUs? The IBWA Code of Practice requires members to have at least one Certified Plant Operator (CPO) in each member facility. All IBWA education sessions at the 2019 IBWA Annual Business Conference are eligible for CEUs. To keep certification current, CPOs may either retake the CPO exam every three years or accrue the required 21 CEUs (up to 6 CEUs can be from non-technical/ business topics)—within each three-year period (which averages out to only 7 CEUs per year). At this year’s conference, 15.5 CEUs are available: 11 technical CEUs CEU and 4.5 business CEUs



tap, and bottled. Although the issue has been recognized for a number of years, it has gained importance in the last year as a result of both media interest and scientific interest. This presentation will provide some history of microplastics occurrence, discuss why we care about it, review the analytical methods that currently exist, sum up the pros and cons of the various methods (including work going on under the auspices of the European Federation of Bottled Waters), and discuss some of the occurrence data that is being published. * CURRENT AS OF AUGUST 21, 2019

11:00 am – 12:00 pm


Presenters: Mike Goscinski, NAMA, and Cory Martin, IBWA

10:45 am – 11:45 am

Bottled Water Sales Figures and Trends 1.0


This session provides a review of key issues impacting your business and what action you can expect government to take at both the state and national level that may influence your bottom line. These issues include the mandated use of recycled plastics in packaging, allowable limits of PFAS in bottled water, and more. Don’t get caught off guard! Mark your calendar now to attend this session, so you can plan ahead for potential new regulatory requirements that impact your business and industry.


10:45 am – 11:45 am

Bottled Water in the Circular Economy


Presenter: Bridget Croke, Closed Loop Partners


In a circular economy, resources are kept in use for as long as possible—then, when they’ve

Presenter: Gary Hemphill, Beverage Marketing Corporation

Bottled water widened its lead in 2018 as the most popular beverage in the United States. Category growth is broad, but it is especially driven by PET single-serve and resurgent sparkling water segments. In this fast-paced session, learn how the category is performing in 2019, what the key trends are, and the outlook for the future. Also, get perspective on competitive categories like carbonated soft drinks, sports drinks, and more.

1:00 pm – 2:00 pm

Carbon Footprints 101 Workshop



Presenter: Ron Feingold, Antea Group This workshop will provide the audience with not only the “why” component of what a carbon footprint is but also the “how”—

how to calculate and understand the impacts and approach of these business-critical topics in member companies and their operations. During this workshop, you will learn about what greenhouse gas emissions are and how to calculate them. In addition, this workshop will review new trends regarding carbon emissions with a focus on Science Based Targets, Scope 3 reporting, and circular economy concepts.

2:15 pm – 4:15 pm

Applying the Alliance for Water Stewardship Standard and IBWA Water Stewardship Best Practice Guide in Developing a CEU Water Stewardship 2.0 Presenters: Rae Mindock, SCS Global Services, and Jillian Olsen, Cherry Ridge Consulting, LLC

This session will present changes to the second edition of the Alliance for Water Stewardship (AWS) standard and provide an overview for implementing the standard to obtain AWS certification. Also, the IBWA Best Practices for Water Stewardship Guide will be discussed as a tool for bottlers to use in developing or improving their water stewardship program.

SEP/OCT 2019



Government Affairs Update: Federal, State, and Local Government Activities and Their Impact on Your Business 1.0

fulfilled their purpose, they are recycled into new products and materials of the same quality and nature. During this session, circularity will be discussed, and the topic of how plastic bottled water containers fit into the circular economy will be explored.



EDUCATION SESSIONS* 3:30 pm – 5:00 pm

CPO Study Session



Presenters: Glen Davis, Absopure Water Company; Bob Hirst, IBWA

This session is always a favorite among those attendees who signed up to take IBWA’s Certified Plant Operator (CPO) certification exam. Attendees should put their thinking caps on and be prepared to have some game show fun! If studying usually makes you sleepy, you won’t have to worry about that here, as industry experts will help attendees prepare for the CPO exam—but you will have to be fast on your feet! Do you have the answers to run a bottling plant? Take the challenge and find out!

at the Orange County Sanitation District (OCSD), it flows to the Groundwater Replenishment System (GWRS) to undergo further treatment. OCSD is committed to providing a valuable educational experience that focuses on learning the importance of wastewater treatment in protecting the public health and the environment. To encourage learning, the tour includes a video overview, discussion of the wastewater treatment process, and a bus tour of the facility. The tour is limited to 25 persons, so register early! Bus transportation between the hotel and facilities will be provided.

NAMA’S CTW SESSIONS All IBWA registrants can attend any of the sessions coordinated by the National Automatic Merchandising Association (NAMA) for its CoffeeTea&Water (CTW) Show. For a complete list of those sessions, visit www:bottledwater.org/convention/NAMA.

SCD-9 One push, one cup only


8:30 am – 11:30 am CEU Tour of OCSD 2.0 Wastewater Treatment Facilities, Fountain Valley, California (Ticketed event: $35 per person)

This tour and educational program will allow you to see state of the art wastewater treatment facilities in action. After wastewater is treated

Bottle Rack& Water Dispenser

Ceramic Dispenser

Bottle Handle

Water Pump

Sigma Home Products Co.,Ltd.

Aqua Valve & Metal Cradle

3101, Tower A, City Square, Jiabin Road, Luohu District, Shenzhen, China 518001 t +86.755.22212938 f +86.755.22212939 www.sigmahomeproducts.com info@sigmahomeproducts.com




ATTENDEE REGISTRATION FORM ONLINE REGISTRATION: http://bit.ly/2019IBWAConferenceRegistration (enter this address into your internet browser) MAIL FORM TO: IBWA Conference, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314 FAX FORM TO: 703.683.4074 SCAN/EMAIL FORM TO: conventioninfo@bottledwater.org QUESTIONS? CALL: 703.647.4610 (Patrice Ward) INFORMATION AND CURRENT SCHEDULE OF EVENTS: www.bottledwater.org/convention



NAME:____________________________________ BUSINESS EMAIL:______________________________________________ q Yes q No COMPANY NAME:____________________________ WEBSITE: ______________________________________________________________ ADDRESS:_______________________________________________________________________________________________________ CITY:______________________________________ STATE:________ ZIP:______________________________________________________ PHONE:_____________________ CELL:_______________________ FAX:______________________________________________________ (for onsite use only)

HOTEL: http://bit.ly/Hotel2019IBWA October 28, 2019 is the cut-off date for the group rate, but rooms may sell out prior to that date. DATE I WILL ARRIVE:_______________

DATE I WILL DEPART:_______________

HOTEL I WILL STAY AT:___________________________

REGISTRATION FEES INCLUDE: Monday Reception, 1 lunch, 2 continental breakfasts, 25+ education sessions (15.5 CEUs), 2 general sessions, trade show


q New IBWA Member (10/1/18-9/30/19)

q Existing Member

Select One: q Bottler q Distributor q Academic/Government q Other:_______________________________________________________ Until 10/15/19: $310 per person After 10/15/19: $410 per person

NON-MEMBER BOTTLER/DISTRIBUTOR Select One: q Bottler q Distributor q Academic/Government q Other:_______________________________________________________ Until 10/15/19: $575 per person After 10/15/19: $675 per person


q New IBWA Member (10/1/18-9/30/19) q Existing Member q Member: Until 10/15/19: $1200 per person After 10/15/19: $1400 per person q Non-Member: Until 10/15/19: $1800 per person After 10/15/19: $2000 per person




* DWRF Fundraising Event

* Guest of Attendee: Monday Reception



#___ @ $165 each= $______

#___ Guest(s) @$40 each= $_____

* Plant Tour - $35pp $____________

q Yes, please register me for the CPO Exam @ $80/person. (IBWA members only.) Payment Method $_______ Total Due q Check (payable to IBWA, mail with this form) q Credit Card (provide account # here or call IBWA ) ___ AMEX ___ VISA ___ Master Card ___ Discover Name on Credit Card: ______________________________________________________________ Authorized Signature: _________________________________ Account Number: ____________________________ Security Code: ______ Exp. Date: _______ Confirmations and Cancellation Policy • Confirmations will be emailed or faxed to registrants within 48 hours of receipt. If you do not receive one, please call IBWA. • Cancellations must be received in writing no later than October 15, 2019 and are subject to a $50.00 administrative fee. After that date, no refunds will be issued. • Substitutions can be made, but must be in writing.

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