Bottled Water Reporter

W W W. B O T T L E D W AT E R . O R G

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ALSO IN THIS ISSUE

2014 Bottled Water Statistics: Industry Poised for More Growth

BOTTLED WATER REPORTER | JUL/AUG 2015

2015 BUYERS’ GUIDE A PUBLICATION OF THE INTERNATIONAL BOTTLED WATER ASSOCIATION

VOL. 55 • NO. 4

COLUMNS GOVERNMENT RELATIONS

2015 BUYERS’ GUIDE

50 | IBWA Working to End the National Parks’ Ban on the Sale of Bottled Water When advocacy gets results.

COMMUNICATIONS

54 | Bottled Water, California, and the Facts Why pushing out the truth requires a group effort.

TECHNICAL UPDATE

56 | Promoting a Taste for Water How championing health benefits pays off.

VALUE OF IBWA MEMBERSHIP

60 | All About Access Bob Gelbach (National Testing Laboratories, Ltd.) discusses with Bottled Water Reporter why he values his company’s IBWA membership. It comes down to friendship, business, and ideas.

DEPARTMENTS

CHAIRMAN’S COMMENTARY................................2 PRESIDENT’S MESSAGE.......................................4

TABLE OF CONTENTS CONTENTS 10 | Bottled Water 2014: Reinvigoration The U.S. bottled water market scaled new heights in 2014, closing in on a new volume high of nearly 11 billion gallons. The Beverage Market Corporation (BMC) provides this industry review, which presents a brief analysis of bottled water’s volume and consumption rates and offers expert predictions for the future of the industry. By John G. Rodwan, Jr.

WATER NOTES.....................................................6 CEU QUIZ..........................................................58 ADVERTISERS....................................................59 CALENDAR........................................................59

CONNECT WITH IBWA

21| IBWA’s 2015 Buyers’ Guide 22| Companies: BMC predicts future growth for the bottled water industry. To meet consumer demand, you need suppliers that understand the bottled water industry. Find industry expert suppliers here.

32| Products/Services: IBWA supplier members offer tried-and-true and cuttingedge products and services that can help your company be a success. Find what you are looking for in our products/services list, presented alphabetically by category.

BOTTLED WATER REPORTER, Volume 55, Number 4.

Published six times a year by The Goetz Printing Company, 7939 Angus Court, Springfield, VA, 22153, for the International Bottled Water Association, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314-2973.

Tel: 703.683.5213, Fax: 703.683.4074, www.bottledwater.org.

Subscription rate for members is $25 per year, which is included in the dues. U.S. and Canadian subscription rate to nonmembers is $50 per year. International subscription rate is $100 per year. Single copies are $7. POSTMASTER: Send address changes to Bottled Water Reporter, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314-2973.

IBWA

International Bottled Water Association OFFICERS

CHAIRMAN’S COMMENTARY IN PRAISE OF SUPPLIERS

Chairman Bryan Shinn, Shinn Spring Water Company Vice Chairman Joe Bell, Aqua Filter Fresh Treasurer Shayron Barnes-Selby, DS Services Immediate Past Chairman William Patrick Young, Absopure Water Co., Inc.

BOARD OF DIRECTORS

Many suppliers first join IBWA because they want to make contact with bottled water industry professionals who have purchasing power. But it would be shortsighted to think IBWA supplier members continue to be involved solely for that reason.

As a bottler, I know how much I rely on my suppliers to understand my business— even sometimes to predict a need my company will have before I am aware of it. So, we cannot emphasize enough the value added to IBWA through the commitment of our supplier members. While a few vendors may join for a year to hawk their wares and then disappear, the majority of IBWA supplier members capitalize on their membership by listening to bottlers in order to better understand their needs. Through their participation on IBWA committees, suppliers not only learn about the issues bottlers face but also offer an outside perspective that helps the association fine-tune its messaging. In that way, supplier members help make IBWA a stronger organization.

The next time you see an IBWA supplier member—whether in your offices for a product review or during an IBWA meeting or conference—I encourage you to thank them for the quality of their services and the innovation behind their products.

Let them know you appreciate their investment in IBWA membership—that you understand that means they are committed not only to your company’s success but also to the success of the overall bottled water industry.

We also need to make sure our supplier members know that the association needs their help in amplifying IBWA’s messaging. Getting our messages out can be challenging. For IBWA, as it is for most associations, our power is in our numbers.

When we unify and multiply our message by asking supplier members to be a part of the amplification process, the result is increased conversations—in traditional print media, on social media, and around the water cooler. Whether pushing out pro-bottled water messages on their social media channels or making time to visit with legislators in their districts or on Capitol Hill, supplier members can do a world of good for the bottled water industry. Let’s thank them for that too!

Shayron Barnes-Selby, DS Services Joe Bell, Aqua Filter Fresh Philippe Caradec, Danone Waters of America Andy Eaton, Eurofins Eaton Analytical Brian Grant, Pure Flo Water, Inc. Brian Hess, Niagara Bottling LLC Doug Hidding, Blackhawk Molding Co. Scott Hoover, Roaring Spring Bottling Dan Kelly, Polymer Solutions International Greg Nemec, Premium Waters, Inc. Heidi Paul, Nestlé Waters North America Bryan Shinn, Shinn Spring Water Company Robert Smith, Grand Springs Distribution Lynn Wachtmann, Maumee Valley Bottlers, Inc. William Patrick Young, Absopure Water Co., Inc.

IBWA EXECUTIVE COMMITTEE Chairman, Bryan Shinn, Shinn Spring Water Company Shayron Barnes-Selby, DS Services Joe Bell, Aqua Filter Fresh Philippe Caradec, Danone Waters of America Tom Harrington, DS Services Henry R. Hidell, III, Hidell International Scott Hoover, Roaring Spring Bottling Dan Kelly, Polymer Solutions International Heidi Paul, Nestlé Waters North America William Patrick Young, Absopure Water Co., Inc.

COMMITTEE CHAIRS Communications Committee Damon Grant, Pure Flo Water, Inc. Jane Lazgin, Nestlé Waters North America Education Committee Glen Davis, Absopure Water Co., Inc. Douglas R. Hupe, Aqua Filter Fresh Environmental Sustainability Committee Philippe Caradec, Danone Waters of America Jeff Davis, Blackhawk Molding Co. Government Relations Committee Shayron Barnes-Selby, DS Services Lynn Wachtmann, Maumee Valley Bottlers, Inc. Membership Committee Marge Eggie, Polymer Solutions International Kelley Goshay, DS Services State and Regional Associations Committee Joe Cimino, ChoiceH2O Ross Rosette, H2Oregon Supplier and Convention Committee Brian Grant, Pure Flo Water, Inc. Dan Kelly, Polymer Solutions International

Bryan Shinn IBWA Chairman

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Technical Committee Andy Eaton, Eurofins Eaton Analytical Kevin Mathews, Nestlé Waters North America

IBWA

International Bottled Water Association

PRESIDENT’S MESSAGE SUPPLIED FOR GROWTH

According to 2014 statistics from Beverage Marketing Corporation (BMC), bottled water enjoyed its strongest growth surge in several years, with volume nearing 11 billion gallons.

Even more promising, BMC expects bottled water to emerge as the largest beverage category by volume in the United States by the end of the decade. For bottlers, that means even more need to connect with suppliers that understand the bottled water industry. That’s why this issue of Bottled Water Reporter, IBWA’s 2015 Buyers’ Guide, is an invaluable tool. I encourage you to keep it handy, and use it as your go-to resource for help in finding IBWA supplier members (p.22) that are experts in all-thingsbottled-water and the products/service (p.32) they offer to help your company be successful in the bottled water industry.

This issue is also an excellent primer for those who are interested in getting an accurate assessment of bottled water’s position in the marketplace. The news is good in “Bottled Water 2014: Reinvigoration” (p.10), where we learn that BMC predicts bottled water will “reshape the U.S. multiple beverage market during the second decade of the 21st century.” Bottled water is poised for still more increases in per capita consumption in the years ahead.

BMC notes that bottled water’s growth can partially be credited to Americans’ concerns about obesity and other health issues. IBWA is also concerned about the health and well-being of Americans. In our Technical Update column (p.56), we review the many ways IBWA has been advocating for an increase in the positive promotion of bottled water as a healthy hydration beverage (not the least of which was a meeting with White House officials in May 2015). Oddly enough, some National Parks have banned the sale of bottled water on park premises, which seems to counter the National Park Service’s recent healthy foods strategy, “Healthy Parks Healthy People.” We examine this dichotomy in our Government Relations column (p.50). In the Communications column (p.54), we tackle how the bottled water industry is responding to the many inaccuracies that are circulating around the water scarcity issue in California—and how you can help us set the record straight.

I hope you find this edition of Bottled Water Reporter a valuable resource. As you grow your bottled water businesses and work with new and familiar suppliers, I hope you let them know you value their investment in IBWA membership—and you let them know “I found you in the IBWA Buyers’ Guide.”

BOTTLED WATER REPORTER is published for: International Bottled Water Association 1700 Diagonal Road, Suite 650 Alexandria, VA 22314-2973.

Tel: 703.683.5213 Fax: 703.683.4074 www.bottledwater.org

IBWA STAFF President Joseph K. Doss jdoss@bottledwater.org Vice President of Education, Science, and Technical Relations Robert R. Hirst bhirst@bottledwater.org Vice President of Communications Chris Hogan chogan@bottledwater.org Vice President of Government Relations Kristin Pearson Wilcox kwilcox@bottledwater.org Chief Financial Officer Michelle S. Tiller mtiller@bottledwater.org Director of Conventions, Trade Shows, and Meetings Michele Campbell mcampbell@bottledwater.org Director of Science and Research Tamika Sims, PhD tsims@bottledwater.org Director of Government Relations J.P. Toner jtoner@bottledwater.org Manager of Publications and Special Projects Sabrina E. Hicks shicks@bottledwater.org Manager of Member Services Dennis Carpenter dcarpenter@bottledwater.org Education and Technical Programs Coordinator Claire Crane ccrane@bottledwater.org Executive Assistant Patrice Ward ibwainfo@bottledwater.org Bottled Water Reporter Layout and Design Rose McLeod rozmack@gmail.com Tel: 315.447.4385 Editor Sabrina E. Hicks shicks@bottledwater.org Advertising Sales Stephanie Schaefer stephanie@bottledwater.org

Joe Doss IBWA President 4

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Polymer Solutions International, Inc.

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WATER NOTES

Pictured (from left): Philippe Caradec, Tamika Sims, Shayron Barnes-Selby, Debra Eschmeyer, Joe Doss, Bryan Shinn, and Kristin Wilcox

WHITE HOUSE MEETING

IBWA Discusses Water’s Role in the Dietary Guidelines With White House and USDA Executives On May 20, 2015, IBWA members and staff participated in meetings at the White House and the U.S. Department of Agriculture (USDA) office in Washington, DC, to discuss bottled water’s important role in healthy hydration. The meetings offered IBWA the opportunity to advocate for the inclusion of more language about the benefits of water consumption in the (soon to be published) 2015 Dietary Guidelines for Americans and the MyPlate food nutrition icon.

IBWA member representatives from Danone Waters of America, Inc. (Philippe Caradec); DS Services of America, Inc. (Shayron Barnes-Selby); and The Water Guy (IBWA Chairman Bryan Shinn) along with IBWA staff (President Joe Doss; Vice President of Government Relations Kristin Wilcox; and Director of Science and Research Tamika Sims, PhD) first met with Debra (Deb) Eschmeyer, the executive director of First Lady Michelle Obama’s Let’s Move! initiative and the White House senior policy advisor for Nutrition Policy.

The second meeting was with Dan Christenson, USDA deputy chief of staff, and Angela Tagtow, executive director for the 6

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Center for Nutrition Policy and Promotion (CNPP).

Many countries already have water in their dietary nutrition guidelines.

During those meetings, IBWA reviewed the scientific research available and the consumer dietary and health trends on water consumption since the release of the 2010 Dietary Guidelines for Americans. Following are some of the key messages IBWA presented to the White House and USDA executives: • The 2010 Guidelines perhaps do not advise Americans to drink water strongly enough given the high consumption of added sugars from beverages (47 percent) that exists today. Recommending bottled water as a healthy beverage choice is the key to cutting beverage sugar consumption and directly addresses the hydration needs, accessibility, and convenience Americans require for a healthy diet.

• Numerous peer-reviewed scientific studies show that water consumption can aid in weight management and

that there is a need to promote the consumption of more water. With the markedly high rates of obesity and diabetes in the United States, science has shown water consumption can assist in the fight against these noncommunicable diseases.

• Bottled water is on track to be the No. 1 consumed beverage in America by the end of this decade; however, given the marketing used by soda companies to encourage sugar-sweetened beverage consumption, more work is needed to keep adults and children reaching for water first, in all its forms—tap, filtered, and bottled.

• Around the world, many countries recognize that water is an essential and core constituent of proper nutrition and have placed water in their dietary nutrition guides and/or in their dietary guideline documents.

The United States should include water in the 2015 Dietary Guidelines and the MyPlate food nutrition icon.

• From an environmental sustainability standpoint, when people choose bottled water instead of any other canned or bottled beverage, they are choosing less packaging, less energy consumption, and less water use.

IBWA also provided meeting attendees with copies of the recent comments IBWA and the Drinking Water Research Foundation (DWRF) submitted to USDA and the U.S. Department of Health and Human Services (HHS) on the Dietary Guidelines Advisory Committee’s (DGAC) Scientific Report, IBWA’s detailed reference list showcasing literature references pertinent to our healthy hydration messages, a letter from 14 health and science experts to the DGAC promoting water consumption language in the 2015 Dietary Guidelines, and an IBWA-produced flyer on how Americans can reduce sugar consumption by drinking more water and less sugarsweetened beverages.

WATER NOTES

EDUCATION

IBWA Members Seek Support on Capitol Hill On June 3, 2015, IBWA members took to the halls of Capitol Hill to seek continued support for the policies that will promote the growth and consumption of bottled water.

The purpose of these meetings was to educate members of Congress about how bottled water companies produce the healthiest package beverage with the lowest environmental and water use footprint—and employ hundreds of thousands of Americans each year.

More than three dozen IBWA memMore than three dozen IBWA members—bottlers, suppliers, and distributors—participated in the bers—bottlers, suppliers, and distributors association’s annual Hill Day on June 3, 2015. from across the country—participated in the association’s annual June Hill Day, the fifth and largest Hill Day IBWA members have participated in thus far in 2015.

IBWA’s visits were timely, as several issues important to the bottled water industry are up for debate in Washington, DC, this year, including bottled water sales bans in the National Parks (for more on this issue read the Government Relations column on page 50), attempts to impose unwarranted restrictions on the use of bisphenol A (BPA) in food packaging, FDA’s new vending machine labeling regulations, and water scarcity issues in some parts of the country that have resulted in false and misleading claims about the bottled water industry (learn more by reading the Communications column on page 54).

The bottled water industry has a very good story to tell. As IBWA Vice President of Government Relations Kristin Wilcox says, “When people choose bottled water instead of any other canned or bottled beverage, they are choosing no calories, no additives, less packaging, less energy consumption, and less water use.”

BEVERAGE OPTIONS

in chain supermarkets and have surpassed the unflavored

DS Services Enters Fast-Growing Sparkling Water Category With Two New Line Extensions

sparkling beverage segment in size. DS Services has

IBWA member DS Services of America, Inc. (DS Services), a subsidiary of Cott Corporation and a leading bottled water, coffee, and tea direct-to-consumer services provider and owner of Sparkletts® bottled drinking water, has entered the fast-growing sparkling beverage category with two new line extensions: Sparkletts® Sparkling Water, a refreshing, zero-calorie, lightly flavored sparkling beverage, and Sparkletts® ice, a zero-calorie sparkling beverage with a variety of fruit flavors. Both products rolled out to retailers as well as home and office delivery customers in May 2015.

According to Nielsen, flavored sparkling beverages are now the fastest-growing segment of the beverage category

Brian Miller, chief commercial officer at DS Services.

introduced Sparkletts Sparkling Water and Sparkletts ice to compete in this fast-growing sparkling beverage category.

“Consumers are choosing flavored sparkling beverages for their zero-calorie, great-tasting refreshment,” says “Sparkletts Sparkling Water and Sparkletts ice are our opportunity to support this consumer demand with popular flavors in convenient, onthe-go package sizes that are priced competitively with other sparkling beverage options in the market.”

Sparkletts Sparkling Water is available in an unflavored option (Simply Sparkling) as well as two flavored options: Lemon Lime and Raspberry. Sparkletts ice flavors include Pink Grapefruit, Black Raspberry, and Orange Mango.

Visit water.com/sparkling for more information about Sparkletts Sparkling Water and Sparkletts ice.

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WATER NOTES

AMERICAN HEALTH

Drink Up Continues to Increase Bottled Water Sales The Partnership for a Healthier America (PHA) again retained marketing analytics firm Nielsen Catalina Solutions (NCS) to quantify its Drink Up initiative’s ability to encourage consumers to make healthy lifestyle changes and drink more water.

For its most recent study, NCS focused on the purchasing habits of households that were exposed to online Drink Up ads during the 13week period between October 2 and December 31, 2014. The findings, announced on May 6, 2015, show that Drink Up has boosted sales of bottled water 4 percent among those who were exposed to the ads. The incremental sales have nearly doubled to $1.8 million.

According to NCS, the increased sales were driven by people buying more water per shopping trip and buying it more often, rather than by growing the number of new purchasers.

NCS ran similar research during the same time period (Q4) in 2013, which yielded the 3 percent lift in bottled water sales announced in 2014. Those results equated to almost $1 million in incremental retail sales of bottled water.

To learn more about how the 2014 digital campaign led to $1.8 million in incremental sales for bottled water and water filters, read Fast Company’s article “Does Cause Marketing Actually Work? Measuring the Success of a ‘Drink More Water’ Campaign” (bit.ly/ DrinkUpFastCompany).

In 2015, Drink Up is launching a new ad campaign: H2Ofcourse.

MEMBER HIRE

MTN Products Adds to Staff MTN Products, an IBWA member located in La Verne, California, recently added three new staff members: Eva Guererro, Perry Rowley, and Stacey Clemensen.

Assistant Warehouse/Inventory Control Manager Eva Guerrero is responsible for supervising warehouse personnel, product forecasts, order fulfillment, freight schedules, inventory analysis and maintenance, Eva Guerrero Perry Rowley Stacey Clemensen and product return processes. She comes to MTN Products with more than eight years of experience in R&D, operations, and manufacturing.

As Northeast District Sales Manager, Perry Rowley will be able to put his 21 years of bottled water and POU industry knowledge to good use for MTN. He is responsible for company sales and technical training for the Northeastern United States.

Corporate Marketing Manager Stacey Clemensen has more than 20 years of marketing experience ranging from office products manufacturing (Avery Dennison) to high-tech electro optics for space and defense (Corning OCA). She is responsible for all of MTN’s marketing, advertising (print and digital), Web, and social media.

MTN Products is dedicated to serving the water industry by providing the highest quality bottled water and filtration water coolers and related accessories at the best prices possible. The company continually develops new water cooler technologies to add value and reliability to its products. MTN’s water coolers are designed by engineering staff in the United States and are manufactured under the supervision of the quality control and engineering staff at its factory in Asia. To learn more, visit www.mtnproducts.com.

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WATER NOTES

Š Disney

HEALTHY HYDRATION

Power Up With the Habit Heroes!

If you are looking for a refreshing way to encourage consumers, particularly children, to practice healthy habits like drinking water and staying active, check out Habit Heroes. Habit Heroes is a health and wellness experience that follows the comic adventures of three everyday heroes who promote healthy hydration, eating, and exercise. The experience includes a free mobile app available from the iTunes and GooglePlay stores, as well as a free comic book featuring the Habit Heroes and Iron Man. (You can view comic #1 online at bit.ly/ HabitHeroes1.)

IBWA members can agree that having access to a positive tool that encourages families to practice healthy habits is beneficial. Of course our favorite is Agent Quench, a heroine who encourages young people to reach for that bottle of water! Agent Dynamo promotes exercise, and Agent Fuel gets everyone to eat healthy foods such as fruits and vegetables. Good habits become contagious when the Habit Heroes use their special powers to ward off health hazards and inspire everyone to better their health.

In the free mobile app, you can unlock fun tools in each chapter to help foster healthy habits with an activity tracker, food scanner, energy meter, and guided meditation. You can also earn points along the way, share your scores on Facebook, and become

an official Habit Hero when you record the Habit Hero pledge!

For more information, visit www. habitheroes.com or download the free Habit Heroes mobile app from iTunes or GooglePlay. IBWA has a very limited supply of comics (available in English and Spanish). If you would like a copy, email Director of Science and Research Tamika Sims, PhD: tsims@bottledwater.org.

Š Disney

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COVER STORY

BOTTLED WATER 2014:

REINVIGORATION U.S. and International Developments and Statistics

By John G. Rodwan, Jr.

Enjoying its strongest growth surge in several years, the U.S. bottled water market scaled new heights in 2014, when volume neared 11 billion gallons. Already the second largest beverage category by volume, bottled water once again displayed its propensity for forceful expansion. It also put a brief moment of weakness decisively behind it. Like many other beverage types during the economic recession, bottled water experienced downturns in 2008 and 2009. In 2010, bottled water volume and sales returned to growth, and the category showed renewed strength by both measures in 2011. Growth in 2012 was the strongest it had been in five years, and 2013 saw another strong advance. In 2014, volume grew even more vigorously than it had in 2012; indeed, growth was the fastest it had been since 2006. Going forward, growth should remain solid as economic conditions become increasingly favorable.

Volume Growth As the performance of other categories makes plain, bottled water achieved a distinctive status in the overall liquid refreshment beverage marketplace. Although carbonated soft drinks remain by far the biggest beverage type in the United States, their volume shrank yet again in 2014, as it has done every year since the mid-2000s. Fruit beverages have similarly eroded year after year, fading from having volume comparable to bottled water in the late 1990s to having volume less than one-third the size by 2014.

As bottled water did, some other liquid refreshment beverages, such as ready-to-drink tea and sports beverages, rebounded from back-to-back off years to grow in each year from 2010 to 2014. However, those categories remained considerably smaller than bottled water. Even though sports beverages like Gatorade may actively compete with water for consumers seeking hydration, their volume was about one-eighth that of bottled water in 2014.

IN 2014, U.S. HOD VOLUME WAS AT 1.3 BILLION GALLONS

NORTH AMERICA BOASTS TWO OF THE THREE LARGEST INDIVIDUAL BOTTLED WATER MARKETS

AMERICANS UPPED ANNUAL CONSUMPTION OF BOTTLED WATER TO 34 GALLONS PER PERSON

GLOBAL BOTTLED WATER CONSUMPTION TOPPED 74.7 BILLION GALLONS IN 2014

IN 2014, THE U.S. BOTTLED WATER MARKET VOLUME NEARED 11 BILLION GALLONS

SPARKLING WATER HELD A SMALL SHARE OF BOTTLED WATER VOLUME BUT GREW AT A RATE FASTER THAN ANY OTHER TYPE

BOTTLED WATER’S LACK OF CALORIES AND ARTIFICIAL INGREDIENTS ATTRACTS CONSCIENTIOUS CONSUMERS

DOMESTIC NON-SPARKLING WATER’S 10.4 BILLION GALLONS REPRESENTED 96 PERCENT OF TOTAL VOLUME IN 2014

BOTTLED WATER IS EXPECTED TO BE THE LARGEST BEVERAGE CATEGORY BY VOLUME IN THE UNITED STATES BY THE END OF THE DECADE

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IN 2014, THE U.S. BOTTLED WATER MARKET VOLUME NEARED 11 BILLION GALLONS.

2004

2014

23.2 gallons per person

34 gallons per person

Americans upped their annual consumption of bottled water by almost 11 gallons from 23.2 gallons per person in 2004 to 34 gallons a decade later.

Prior to the economic challenges at the end of the century’s first decade, bottled water experienced a remarkable streak of fast volume growth, as chronicled in U.S. Bottled Water through 2019, Beverage Marketing Corporation’s latest annual analysis of the market. During the 2000s, bottled water volume achieved double-digit percentage growth rates in two years and advanced at rates close to that level in several others. Bottled water volume grew by close to 12 percent in 2002, and after growing by 10.8 percent in 2005, it enlarged by 9.5 percent in 2006. Departing from the pattern of preceding years, bottled water volume declined by 1.0 percent in 2008 and then by 2.5 percent in 2009.

Unlike carbonated soft drinks, which followed several years of slow growth with multiple volume reductions, bottled water demonstrated that two consecutive declines were aberrations rather than the beginning of a long losing streak. When bottled water growth resumed in 2010, it essentially restored volume to where it had been prior to the declines. Growth accelerated in each of the three following years. By 2014, volume achieved a new record high—more than 2.1 billion gallons higher than it had

been in 2007. In contrast, the soft drink category suffered its tenth consecutive year of volume reduction in 2014.

Revenue Revitalized Bottled water producers’ revenues also declined in both 2008 and 2009, and did so more dramatically than volume, but they also revived. Bottled water wholesale dollar sales first exceeded $6 billion in 2000. By 2007, they topped $11.5 billion. Category sales declined by more than 3 percent to $11.2 billion the following year and then by more than 5 percent to $10.6 billion in 2009. They inched upward in 2010 and climbed back above $11 billion in 2011. Wholesale dollars topped $11.8 billion in 2012 and approached $12.3 billion in 2013. They exceeded $13 billion in 2014.

Consumer Consumption Consumers’ thirst for bottled water appears on track to persist in the years ahead. Changes in per capita consumption indicate enthusiasm for a product that consumers regard as a healthful alternative to other beverages. Americans upped their annual consumption by almost 11 gallons from 23.2 gallons per person in 2004 to 34 gallons a decade later.

During the same period, per capita consumption of carbon-

U.S. BOTTLED WATER MARKET Volume and Producer Revenues 2012 – 2014 Year

Millions of Gallons

Annual % Change

Millions of Dollars

Annual % Change

2012

9,675.2

6.2%

$11,816.1

6.7%

2013

10,131.3

4.7%

$12,286.7

4.0%

2014

10,874.8

7.3%

13,068.6

6.4%

Source: Beverage Marketing Corporation Copyright © 2015 by Beverage Marketing Corporation

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2014 STATISTICS

BOTTLED WATER’S LACK OF CALORIES AND ARTIFICIAL INGREDIENTS ATTRACTS CONSCIENTIOUS CONSUMERS CONCERNED ABOUT OBESITY AND OTHER HEALTH MATTERS. ated soft drinks dropped by more than a dozen gallons. Per capita consumption of other major beverage categories, like milk and fruit beverages, also declined. Other types, including coffee and tea, were characterized by stability, though the ready-to-drink versions of both categories made gains.

Those beverages associated with beneficial properties and functional benefits—a subset that includes packaged water as well as energy drinks, sports beverages, and ready-todrink tea—were the most resilient elements of the beverage market after 2009. Even so, average intake of beverages in bottled water’s competitive set, such as ready-to-drink tea and sports beverages, remained fractions of bottled water’s per capita consumption level. Indeed, bottled water added more gallons to its per-person consumption rate in 10 years than either ready-to-drink tea or sports beverages reached by the end of that period. In fact, neither reached 5 gallons per U.S. consumer by 2014. Bottled water showed itself to be not only a key component of the liquid refreshment beverage market but also poised for still more increases in per capita consumption in the years ahead.

Why Consumers Choose Bottled Water Several attributes contribute to bottled water’s undeniable appeal to U.S. consumers. Among them are bottled water’s associations with healthfulness, convenience, safety, and value. Bottled water’s versatility makes it suitable for consumption at any time of day and in just about any setting or situation. It doesn’t need to be kept ice cold (like soft drinks or juice) or warm (like conventional coffee or tea).

Various packaging types, ranging from bulk to single-serve, facilitate a variety of uses. Among the various ready-to-

drink commercial beverages, bottled water is relatively inexpensive. Further, aggressive pricing, especially in the retail PET segment, made it more and more affordable for consumers. Consumers’ interest in beverages that deliver benefits above and beyond simple refreshment also contributes to the quintessential hydrating beverage’s ascension in the beverage rankings. Amid worries about obesity and other health matters, bottled water’s lack of calories and artificial ingredients attracts conscientious consumers. Even where tap water may be safely potable, many people prefer bottled water, which they regard as superior in taste. The ready availability of packaged water wherever beverages are sold also crucially differentiates bottled water from tap.

Although it has occasionally been compared with tap water, bottled water in fact realized its prominence by enticing consumers away from other packaged beverages perceived as less wholesome than bottled water. While some consumers may have turned away from regular, full-calorie sodas in favor of their diet versions, many others transitioned to bottled water instead. Indeed, as some consumers became wary of artificial sweeteners, they abandoned diet as well as regular soda—while bottled water volume just got bigger.

U.S. BOTTLED WATER MARKET Per Capita Consumption 2004 – 2014

Year

Gallons Per Capita

Annual % Change

2004

23.2

7.5%

2005

25.4

9.7%

2006

27.6

8.4%

2007

29.0

5.3%

2008

28.5

-1.8%

2009

27.6

-3.2%

2010

28.3

2.7%

2011

29.2

3.1%

2012

30.8

5.5%

2013

32.0

4.0%

2014

34.0

6.2%

Source: Beverage Marketing Corporation Copyright © 2015 by Beverage Marketing Corporation JUL/AUG 2015

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Challenges to the beverage market’s growth lessened somewhat after the late 2000s. Energy, commodity, and other input costs contributed to higher prices for consumers.

This prompted them to seek savings by opting for smaller, more affordable unit sizes, eschewing pricier imports, or occasionally foregoing packaged beverages altogether, which largely explains what happened in 2008 and 2009.

The situation subsequently altered and did so favorably from bottled water marketers’ perspectives

Category Developments Domestic non-sparkling water regularly reigns as the largest segment of the U.S. packaged water industry. Domestic non-sparkling water’s 10.4 billion gallons represented 96 percent of total volume in 2014. As a whole, domestic nonsparkling saw slower volume reductions than the overall market in 2008 and 2009 and then outperformed it again in 2010, 2011, and 2012. It moved very slightly slower than the total market in 2013. Domestic non-sparkling water saw significantly faster growth in 2014 than in 2013, but it lagged the rejuvenated bottled water market as whole for a second year in a row.

The non-sparkling category includes various components that typically perform quite differently from one another.

In 2014, for the third year in a row, all four segments registered growth, albeit at dissimilar rates. Throughout most of the 1990s and 2000s, the retail premium segment—consisting of still water in single-serve polyethylene terephthalate (PET) bottles—drove the overall category’s development. Indeed, the PET component enlarged by a double-digit percentage rate 16 consecutive times through 2007. Growth slowed markedly in 2008 before it disappeared in 2009. Yet PET’s 0.9 percent reduction was far less than the 2.5 percent loss measured for bottled water in general. Besides, PET volume in 2009 of almost 5.2 billion gallons stood more than 4.1 billion gallons higher than it had in 1999, and its share of total bottled water swelled

2014 BOTTLED WATER VOLUME SHARE BY SEGMENT

7.92% VENDING

3.12% DOMESTIC SPARKLING

1.12% IMPORTED

11.81% HOD

66.52% DOMESTIC RETAIL PREMIUM PET

9.51% RETAIL 1-2.5 GALLON

from 24 percent to more than 61 percent during that 10year period. In 2010, PET experienced the strongest growth of any bottled water segment, advancing by 6.8 percent to 5.5 billion gallons, which boosted its share above 63 percent.

Growth slowed in 2011 but remained well in advance of the total market: volume greater than 5.8 billion gallons flowed from growth of 5.4 percent, which pushed PET’s share to 64 percent. In 2012, the segment saw its strongest showing since 2007, increasing by more than 8 percent to 6.3 billion gallons, which represented 65 percent of the overall market.

Greater than 6 percent growth in 2013 propelled volume to nearly 6.7 billion gallons—essentially two-thirds of the total.

In 2014, the segment advanced at an even greater rate than in 2012, catapulting volume above 7.2 billion gallons and market share to 66.5 percent.

Retail bulk volume experienced some reversals as more than a few consumers chose convenient PET multipacks in large format retail channels instead of larger (1 to 2.5 gallon) sizes. Its share slid from nearly one-quarter of the

REASONS CONSUMERS CHOOSE BOTTLED WATER • Healthfulness • Convenience

• Versatility (suitable for consumption any time of day or in any setting)

• Safety

• No need to be on ice or warmed up

• Value

• Available packaging in various sizes

• Affordable pricing 14

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2014 STATISTICS category volume at the beginning of the century to less than 10 percent by 2014, largely due to competition from PET. After multiple declines, the segment did grow in 2011, 2012, 2013, and again in 2014. Nonetheless, retail bulk’s 2.2 percent uptick was the slowest of any domestic still water segment in 2014.

Direct delivery also confronted intramural competition from handy, portable PET bottles. The segment, which comprised the largest of them all as recently as the mid-1990s, accounted for less than 12 percent of total volume by 2014.

U.S. home and office delivery (HOD) volume slipped from

SPARKLING WATER HELD A SMALL SHARE OF BOTTLED WATER VOLUME BUT GREW AT A RATE FASTER THAN ANY OTHER TYPE, INCLUDING RETAIL PET (AS WELL AS IMPORTS).

GLOBAL BOTTLED WATER CONSUMPTION TOPPED 74.7 BILLION GALLONS IN 2014. close to 1.4 billion gallons in the early 2000s to 1.3 billion gallons in 2014, when volume moved up by 4.9 percent.

The relatively small, essentially regional vending segment involving refillable jug containers achieved growth even in the years when total bottled water volume declined. Its low cost during economic hard times undoubtedly had something to do with vending’s positive results. It continued to grow in 2014, albeit at a far slower rate than either the domestic still water market or the bottled water market as a whole. (It inched up at a slightly higher rate than HOD.) Both of the two segments outside the domestic nonsparkling realm grew in 2014, explosively so. The imported water segment, the smallest of them all, is prone to fluctuations. In the 2000s, it registered double-digit percentage growth in some years, and equally sizeable contractions in others. After one of those up years in 2007, imported water’s volume fell sharply in 2008 and then plummeted precipitously in 2009. It continued to shrink in 2010 before inching up by a modest clip in 2011. Volume dropped dramatically again in 2012, but it did move up (at a market-lagging pace) in 2013. In 2014, in contrast, imports notched their first double-digit growth rate since 2007. Sparkling water held a small share of bottled water

U.S. BOTTLED WATER MARKET Volume and Growth by Segment 2012 – 2014

Non-sparkling

Domestic Sparkling

Imports

Total

Year

Volume*

Change

Volume*

Change

Volume*

Change

Volume*

Change

2012

9,307.5

6.3%

262.9

13.3%

104.8

-13.0%

9,675.2

6.2%

2013

9,734.9

4.6%

287.4

9.3%

109.0

4.0%

10,131.3

4.7%

2014

10,414.5

7.0%

338.8

17.9%

121.5

11.5%

10,874.8

7.3%

Millions of gallons Source: Beverage Marketing Corporation Copyright © 2015 by Beverage Marketing Corporation *

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volume but grew at a rate faster than any other type, including retail PET (as well as imports), in 2014.

As usual, domestic non-sparkling water accounted for almost all per capita bottled water consumption in 2014.

Sparkling water volume worked out to about 1 gallon per person. (With imports, the figure translated into about four-tenths of a gallon per U.S. resident.) In the key PET portion, average intake moved from about 11 gallons in 2004 to nearly 23 gallons 10 years later.

International Developments Bottled water emerged as a beverage industry phenomenon not only in the United States—until fairly recently the No. 1 market in terms of volume—but also in virtually

every major geographical region of the world. Bottled water first became a large, mainstream commercial beverage category in Western Europe, where consumption of it has long been part of many residents’ daily routine. It is now a truly global beverage, found even in some of the more remote corners of the globe. Several Asian markets achieved strong growth to become major bottled water markets during the 2000s. In fact, Asia itself became the largest regional market in 2011, edging out North America and easily besting Europe. After having moved ahead of Mexico to claim the No. 2 position in 2012, China surpassed the United States to take the lead in 2013.

By 2014, China accounted for more than 15 percent of global bottled water volume.

GLOBAL BOTTLED WATER MARKET

Leading Countries’ Consumption and Compound Annual Growth Rates 2009 – 2014 2014

Millions of Gallons

Rank

Countries

2009

2014

2009/14

1

China

5,692.3

11,459.0

15.0%

2

United States

8,453.1

10,874.8

5.2%

3

Mexico

6,891.6

8,645.3

4.6%

4

Indonesia

2,940.5

5,306.5

12.5%

5

Brazil

4,255.3

5,151.3

3.9%

6

Thailand

1,743.3

4,375.5

20.2%

7

Italy

2,949.1

3,241.2

1.9%

8

Germany

2,842.5

3,226.9

2.6%

9

France

2,165.2

2,410.6

2.2%

10

India

1,111.5

2,068.7

13.2%

Top 10 Subtotal

39,044.5

56,759.9

7.8%

All Others

14,513.4

17,947.9

4.3%

53,557.9

74,707.9

6.9%

WORLD TOTAL

Compound annual growth rate Source: Beverage Marketing Corporation Copyright © 2015 by Beverage Marketing Corporation *

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2014 STATISTICS Global bottled water consumption is estimated to have topped 74.7 billion gallons in 2014, according to data from the latest edition of Beverage Marketing’s The Global Bottled Water Market. Total consumption swelled by more than 6 percent during the year. Per capita consumption of 10.3 gallons represented a gain of 2.5 gallons over the course of five years.

Of course, per capita consumption by individual region or country can diverge significantly from the global average. For instance, several Western European countries have per capita consumption levels far above 25 gallons, and the No. 1 market approached 70 gallons per person in 2014. Simultaneously, however, much of the developing world, where the majority of the world’s population resides, finds its per capita consumption figures still in the single-digit range.

Even though the global per capita consumption figure obscures pronounced regional disparities, bottled water’s international growth signals demand for it in diverse markets. Consumers have demonstrated a thirst for it in highly developed markets, in less developed ones, and in economies in transition. Bottled water tapped into some different consumer trends around the globe. In developed countries such as the United States and Canada, bottled water became a particularly dynamic major commercial beverage category by registering as an appealing option for health-conscious consumers. Marketers positioned bottled water as a virtuous alternative to carbonated soft drinks and fruit juice drinks (some of which comprise sizeable portions of their own product portfolios). The developed world came to see bottled water as not only a way of achieving hydration, but as a functional beverage as well.

At the same time, bottled water serves at least a partial solution to the problem of often-unsafe water found in many economically developing countries.

Much of the world’s bottled water market is still highly fragmented and controlled by local brands, but consolidation has occurred, as four companies have come to dominate much of the market. Swiss food and beverage giant Nestlé and France’s Danone are the traditional leaders of the bottled water pack. Both companies initially centered their operations around the core markets of Western Europe and the United States. However, as water growth is increasingly coming from the developing world, Nestlé and Danone have expanded their initiatives to the competitive fields of Asia, Latin America, and other areas. In fact, Danone stepped back from the U.S. market to focus instead on some of those other markets. Also in the bottled water arena are soft drink industry leaders Coca-Cola and PepsiCo. After achieving solid positions in the United States, both companies increasingly devoted resources and energy to developing their global bottled water businesses.

MUCH OF THE WORLD’S BOTTLED WATER MARKET IS HIGHLY FRAGMENTED AND CONTROLLED BY LOCAL BRANDS. North America boasts two of the three largest individual bottled water markets, the United States and Mexico, which together represented 26.2 percent of the world’s packaged water market in 2014. Although the U.S. bottled water market had been a catalyst for much of the global expansion up until the mid-2000s, its compound annual growth rate (CAGR) of 5.2 percent for the five-year period ending with 2014 was noticeably slower than the 6.9 percent CAGR achieved by the global market during the same period. Mexico alone accounted for 11.6 percent of the global volume with 8.6 billion gallons in 2014. With a five-year CAGR of almost 4.6 percent, it grew more slowly than either the United States or the world market.

China was the only other country that could claim a double-digit share of global volume with 11.5 billion gallons and a percentage of the total market seven-tenths of a point higher than that held by the United States. Chinese bottled water volume enjoyed double-digit percentage growth rates for several consecutive years, registering a 15 percent CAGR for the period from 2009 to 2014—the highest rate among the five biggest bottled water markets.

Fourth-place Indonesia moved well ahead of the international market, which allowed it to vault over erstwhile No. 4 Brazil, which moved more slowly than Mexico. Sixth-place Thailand, the No. 3 Asian market, grew even faster than both China and Indonesia.

Europe may not boast any of the biggest bottled water markets, but it does have several major ones, including three of the 10 biggest. Since those are firmly established, however, their growth tends to be slower than those where bottled water has a less deeply established tradition. Some of the most prominent continental countries experienced only very slight growth. For instance, during the five-year period ending with 2014, Italy’s volume grew by a CAGR of just 1.9 percent.

Germany, the eighth largest bottled water market in the world, had a CAGR of 2.6 percent, and ninth-place JUL/AUG 2015

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France moved slightly more slowly. As a group, the trio of leading European bottled water markets accounted for 11.8 percent of the world’s total volume in 2014. (A fourth European market, Spain, ranked among the top 10 until 2012, when rapidly rising India supplanted it.)

Still water accounts for the majority of bottled water sales in much of the world. Sparkling water sales are strong in a minority of countries, such as Argentina, Chile, Uruguay, the Netherlands, and Germany, where sparkling water is often tied to meal-consumption habit. On a global level, sparkling water accounts for an estimated 10 percent of the total volume, with still water accounting for the remaining 90 percent.

Plastic packaging is preferred over glass in almost every country, with the exception of Germany, where recycling laws make a determinative impact on packaging trends.

Even in Germany, and in other countries such as the United Kingdom where glass has a strong presence, PET is the most dynamic and rapidly growing segment. At about one-third of global volume, HOD, or bulk water, still accounts for a minority of global bottled water sales. Yet it is a vital segment in many countries, such as Mexico, where it accounts for more than two-thirds of the volume.

Mexico regularly leads the world in bottled water per capita consumption, and that didn’t change even after China surpassed it in absolute volume. Average intake in Mexico

GLOBAL BOTTLED WATER MARKET

Per Capita Consumption by Leading Countries 2009 – 2014 2014

Gallons Per Capita

Rank

Countries

2009

2014

1

Mexico

59.2

69.8

2

Thailand

26.3

65.1

3

Italy

49.0

53.1

4

Belgium-Luxembourg

35.5

39.4

5

Germany

34.7

39.2

6

United Arab Emirates

25.0

41.6

7

France

34.4

37.4

8

United States

27.6

34.0

9

Spain

27.7

32.1

10

Hong Kong

22.2

32.7

11

Lebanon

30.1

28.2

12

Croatia

26.5

29.1

13

Slovenia

26.6

28.4

14

Hungary

27.9

28.8

15

Saudi Arabia

27.0

29.9

16

Switzerland

25.6

28.0

17

Austria

23.1

24.3

18

Brazil

22.0

25.5

19

Poland

19.7

25.0

20

Romania

19.8

23.2

GLOBAL AVERAGE

7.8

10.3

Source: Beverage Marketing Corporation Copyright © 2015 by Beverage Marketing Corporation 18

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2014 STATISTICS

IF CURRENT TRENDS PERSIST, BOTTLED WATER COULD EMERGE AS THE LARGEST BEVERAGE CATEGORY BY VOLUME IN THE UNITED STATES

BY THE END OF THE DECADE. jumped from 59.2 gallons in 2009 to 69.8 gallons five years later. Per capita consumption in China stood almost nine times lower, at 8.2 gallons, in 2014. The not-long-ago leader in average intake, Italy, consumed the equivalent of 53.1 gallons per person in 2014. Mexico’s No. 1 position is not unassailable. Thailand, which in 2009 consumed the equivalent of 26 gallons per person, stood just 4.7 gallons behind Mexico in average intake by 2014.

Several Middle Eastern markets rank very highly in per capita bottled water consumption. With the equivalent of almost 42 gallons for each resident in 2014, the United Arab Emirates (UAE) had the sixth highest level of bottled water consumption in the world. In addition to the UAE, the Middle East region has Lebanon and Saudi Arabia in the top 20 in per capita bottled water consumption. At 23 gallons per resident, Israel also consumes bottled water at a rate greater than the global average, though it didn’t quite make it onto the top-20 list.

Although Europe no longer held the top spot in volume per capita, 12 of the top 20 bottled water consumers on a per person basis were European countries as of 2014.

The consumers of the combined market of BelgiumLuxembourg imbibed more than 39 gallons each, a rate that tended to move upward over the years. Germany, France, Spain, and Italy were the other European countries with per capita consumption greater than 30 gallons.

French consumers quaffed 3 gallons more bottled water in 2014 than they had five years earlier. In 2014, Germany and Spain had per capita consumption rates of 39.2 and 32.1 gallons, respectively, putting them in fifth and ninth place in terms of average bottled water intake. Like France

and Spain, Germany consumed more bottled water per person in 2014 than it had five years before. Hungary, which ranked fourteenth, also increased its bottled water consumption, though only slightly. While markets in the west hold the highest numbers, Eastern Europe can claim several spots among the top 20 in per capita bottled water consumption, although Bulgaria fell off the bottom of the list in 2009, when China’s special administrative region of Hong Kong displaced it. Croatia and Slovenia both consumed the equivalent of about 28.5 gallons per resident.

Austria held the No. 17 spot in 2014, just ahead of Poland.

Romania rounded out the top-20 list.

While Asian nations attained prominence among the world’s bottled water markets when measured in total volume, the most populous countries generally do not have high per-person intake levels. Hong Kong made the list for the first time as its average intake approached 22 gallons in 2009 and continued to increase per capita consumption subsequently, hitting 32.7 gallons in 2014. Despite its status as the second largest market, mainland China had a per capita consumption number well below the global norm even though intake swelled by almost 4 gallons per person from 2009 to 2014.

Americans’ 2014 per capita bottled water consumption put the United States in the No. 8 position among the countries of the world, between France and Spain.

Looking Ahead Beverage Marketing expects bottled water, having put the softness of the late 2000s behind it, to reshape the U.S. multiple beverage marketplace during the second decade of the 21st century much as it did earlier, gaining market share all the while. The total amount of liquid Americans annually consume will remain stable, resulting in overall volume growth in line with population increases. Bottled water is likely to grow noticeably faster, unlike carbonated soft drinks, which will continue to stagnate. Most other major beverage categories, including coffee, milk, and tea, are likely to grow much more slowly than bottled water, which is poised to achieve still another high in per capita consumption in the future. Indeed, if current trends persist, bottled water could emerge as the largest beverage category by volume in the country by the end of the decade.

John G. Rodwan, Jr., is editorial director at Beverage Marketing Corporation, a New York-based research, consulting, and financial services firm dedicated to the global beverage industry. Beverage Marketing publishes numerous market reports on bottled water and other beverages.

JUL/AUG 2015

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2015 BUYERS’ GUIDE Tired of working with vendors who don’t understand the bottled water business?

Want to take your business to the next level?

The 2015 IBWA Buyers’ Guide has just what you need!

Review the pages of the 2015 IBWA Buyers’ Guide to find IBWA supplier members that can provide the products and services you need to make your company a success. The knowledgeable vendors listed here are experts in all-things-bottled-water. If you’re in the bottled water business, this is the only list of suppliers you’ll ever need—so keep it handy!

Companies...............................page 22 Products & Services....................page 32 JUL/AUG 2015

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2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

3M Purification Inc. (formerly CUNO) 400 Research Parkway Meriden, CT 06450 Phone: 203.238.8923 Fax: 203.630.4530 Email: cjohara@mmm.com Website: www.3Mpurification.com Contact: Conor O’Hara, Global Director of Marketing 3M Purification Inc. (formerly CUNO), manufactures and markets a wide range of filtration equipment for the bottled water industry.

A Absopure Water Company, Inc. PO Box 701248 8835 General Drive Plymouth, MI 48170 Phone: 734.459.8000 Fax: 734.451.0594 Website: www.absopure.com Facebook: facebook.com/Absopure Twitter: @absopure Contact: William Patrick Young Private label bottler.

Alaska Glacier Products 3351 Arctic Boulevard Anchorage, Alaska 99503 Phone: 907.688.9287 Fax: 877.312.5989 Email: tclark@alaskaglacier.com Website: www.alaskaglacier.com Facebook: facebook.com/AlaskaGlacier Twitter: @AlaskaGlacier Contact: Terry Clark Private label bottler.

Allied Purchasing PO Box 1249 1334 18th Street, SW Mason City, IA 50401 Phone: 800.247.5956 Fax: 800.635.3775 Email: shusome@alliedpurchasing.com kari@alliedpurchasing.com Website: www.alliedpurchasing.com Facebook: bit.ly/AlliedPurchasing_FB LinkedIn: linkedin.com/company/alliedpurchasing-company Contacts: Steve Husome, Executive Vice President Kari Mondt, Sr. Water Account Manager Nicole Reisdorfer, Sr. Culligan Account Manager Allied Purchasing is a member-owned purchasing co-op established in 1937 to 22

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improve members’ bottom line through volume purchasing. Allied purchases equipment, packaging supplies, and ingredients for the bottled water, water treatment, dairy, soft drink, and brewing industries. Now serving over 2,000 members nationwide.

Aqua Falls Bottled Water 7606 Dayton Road Fairborn, Ohio 45324 Phone: 937.864.5495 Fax: 937.864.6048 Email: aquafalls1@gmail.com Website: www.aquafallswater.com Facebook: bit.ly/AquaFalls_FB Twitter: @AquaFallsWater Contact: Bob Kennedy Private label bottler.

Aqua Filter Fresh, Inc. Tyler Mountain Water 1 Commerce Drive Pittsburgh, PA 15239 Phone: 800.864.8957 Fax: 412.795.5407 Email: aqua@aquafilterfresh.com Website: www.aquafilterfresh.com Contact: Doug Hupe, President Private label bottler. Bulk water seller.

Aqua Systems 7785 East US Highway 36 Avon, IN 46123 Phone: 317.272.3000 Fax: 317.272.5000 Email: cutterback@aquasystems.com Website: www.ilovemywater.com Facebook: bit.ly/AquaSystems_FB Twitter: @ILoveMyWater Contact: Chris Utterback, Director of Operations Private label bottler.

Arctica Industries Corp.

101-16 Fawcett Road Coquitlam, BC, Canada Phone: 604.516.6166 Fax: 604.521.2882 Email: info@arcticagroup.com Contact: Ray Thé Manufacturer of patented Floater Free 5-gallon bottle caps, paper cups, ozone, POU filters, PC ISBM 5-gal bottle.

B Bell Sales, Inc. (BSI) 1 Commerce Drive Pittsburgh, PA 15239 Phone: 412.795.8167

Fax: 412.795.5407 Email: joejbell@aol.com Contacts: Joseph Bell, President Joseph Filipowski, RSM John Fiorelli, RSM John Houser, RSM Bell Sales, Inc. is a manufacturer representative/distributor firm. BSI specializes in products for the bottled water and office coffee industries.

Berkeley Club Beverages 4 Howard Street Berkeley Springs, WV 25411 Phone: 304.258.2313 Fax: 304.258.1601 Email: michael.morris1@yahoo.com Website: www.berkeleyspringswater.com Contacts: Michael R. Morris Dayna Spielman Berkeley Club Beverages offers private label bottling for schools, companies, and organizations.

Berkshire Springs, Inc. 772 Norfolk Road Southfield, MA 01259 Phone: 413.229.2086 Fax: 413.229.3544 Email: info@berkshiresprings.com Website: www.berkshiresprings.com Contacts: Janis Graham-Jones Felix Graham-Jones Bulk water seller. Private label bottler.

Beverage Marketing Corporation 850 Third Avenue New York, NY 10022 Phone: 212.688.7640, ext. 1962 Fax: 212.826.1255 Email: bmcresearch@beveragemarketing.com Websites: www.beveragemarketing.com www.bmcreports.com Facebook: facebook.com/bevmarketing Twitter: @bevmarketing Contact: Charlene Harvey, Director Sales & Marketing Beverage Marketing Corp. is the leading provider of consulting, data, and analysis to the global beverage industry. Each year, BMC publishes over 30 comprehensive reports containing data and insight on various beverage segments and the Beverage Marketing Directory, now in its 37th edition. Always innovating to meet changing needs, BMC’s Research group has recently introduced BMC DrinkTell™, the industry’s most in-depth U.S. database and predictive model. In addition, through its subsidiaries, BMC Strategic Associates and BMC Advisors, BMC provides

custom research, consulting, M&A advisory and business valuation services to a wide range of global beverage companies and industry suppliers.

Blackhawk Molding Co., Inc. 120 West Interstate Road Addison, IL 60101 Phone: 630.458.2100 Fax: 630.543.1905 Email: info@blackhawkmolding.com Website: www.blackhawkmolding.com Contacts: Douglas Hidding Kyle Hidding Dale Berg Kathy Molnor Blackhawk Molding Co., Inc. is a privately owned, family operated bottle cap manufacturer founded in 1949. The company’s headquarters is in Addison, Illinois—just a short drive from O’Hare Airport. The headquarters operation includes the production design department, engineering group, proto-type design, and tool room that builds and maintains all Blackhawk injection molds. Blackhawk has production facilities in: Addison, Illinois; Little Rock, Arkansas; Reno, Nevada; and Lodz, Poland.

Caps produced include: 55mm SafeGard, 55mm U5; and 55mm traditional caps.

The company carries a line of bottled water accessories that include two designs of bottle stackers, carrying handles, and a manual water pump. In addition, the company produces a full line of 33mm press-on and 38mm screw caps.

C CG Roxane LLC PO Drawer A Olancha, CA 93549 Phone:760.764.2885 Fax: 760.764.2861 Email: cgroxcustserv@crystalgeyser.com Website: www.crystalgeyserasw.com Facebook: facebook.com/CrystalGeyserASW Twitter: @CGASW Contact: George J Castañeda, Jr. Bottlers of Crystal Geyser Alpine Spring Water.

Chameleon Beverages Co. 6444 East 26th Street.

Commerce, CA 90040 Phone: 323.724.8223 Fax: 323.724.3768 Email: customerservice@chameleonbeverage.com Website: www.chameleonbeverage.com Contacts: Morgan Reed Araceli Ramerez Private label bottler.

Chemetall 675 Central Avenue New Providence, NJ 07974 Phone: 800.526.4473 Email: pat.cauller@chemetall.com Website: www.chemetallamericas.com / www.chemetallus.com Facebook: http://bit.ly/ChemetallNA_FB LinkedIn: linkedin.com/company/chemetallnorth-america Twitter: @chemetallna Contact: Pat Cauller, National Accounts Manager, Foods Cleaners, sanitizers, and bottle chain lubricants are essential to the production and bottling of water and other beverages. Chemetall Americas’ products work quickly without leaving a residue behind. The company’s lubricants increase the productivity of your bottling operation without increasing your bottom line. Combine Chemetall’s solutions with the industry’s finest technical support, and you have an unbeatable system. Call Chemetall for a free audit of your sanitation, GMO, and production process.

Chemung Spring Water Co. Inc.

Consolidated Container Company, LLC 3101 Tower Creek Parkway, Suite 300 Atlanta, GA 30339 Phone: 678.742.4705 Fax: 678.742.4753 Email: rick.volker@cccllc.com catherine.korrison@cccllc.com Website: www.cccllc.com LinkedIn: linkedin.com/company/ consolidated-container-company Twitter: @CCCRigidPlastic Contacts: Rick Volker, Sales Director – Water Bottles Catherine Korrison, Inside Sales – Water Bottles CCC is a leading supplier of rigid plastic packaging solutions to national, regional, and local customers across North America. As one of the largest blow molding companies with diverse technology platforms and broad geographic coverage, CCC can deliver reliable and cost-effective packaging solutions to meet the needs of a wide range of customers and markets.

1040 Spring Water Drive Chemung, NY 14825 Phone: 607.529.3900 Fax: 607.529.3373 Email: debi@chemungspring.com Website: www.chemungspring.com Contacts: Deborah Eames Duane Richter

Creekside Springs, LLC

Private label bottler.

Bottled water supplier for private label, copacking, and store brands. Offering multiple size spring, distilled, fluoridated, purified, and enhanced water products in PET, HDPE, and other variety of bottles. Operates SQF Level 3-certifed facilities in Ambridge, PA and Salineville, OH.

Choice H2O 10 Dana Street, Suite 300 Portland, ME 04101 Phone: 207.699.5777 Fax: 207.576.1553 Email: aestes@choiceh2o.com Website: www.choiceh2o.com Contact: Allen Estes A Choice H2O Dispenser Cap is designed to insert up to 3 grams of additives to a bottle of water in a single use. The patented design keeps the additive fresh and leak free until distribution of product is desired. Great for consumers looking for choices! This design version allows the consumer to dispense ingredients (whether it be flavors, vitamins, energy enhances, nutraceuticals, or even medications). This is a scalable design for the need of more ingredients per dose. Standard size is 28 mm neck geometry, other available sizes in 38mm and 55mm. A key feature is little to no impact to the bottler. All physical dimensions are similar or vary a small amount to existing caps.

2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

667 Merchant Street Ambridge, PA 15003 Phone: 724.266.9000 Fax: 724.266.9001 Email: dave.carlson@creeksidesprings.com Website: www.creeksidesprings.com Contact: Dave Carlson

Crossroad Farms Dairy (The Kroger Company) 400 S. Shortridge Road Indianapolis, IN 46219 Phone: 317.229.7695 Fax: 317.229.7676 Email: jon.driscoll@kroger.com robert.bobo@kroger.com nikki.drye@kroger.com Website: www.kroger.com Contacts: Jon Driscoll, QA Manager Robert Bobo, CFT Manager Nikki Drye, Scientist Private label bottler.

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2015 IBWA BUYERS’ GUIDE

2015 BUYERS’GUIDE // COMPANIES

Crystal Clear Bottled Water 3717 Delaware Avenue Des Moines, IA 50313 Phone: 515.265.2324 Fax: 515.265.2979 Email: twatson@ccbw.com Website: www.ccbw.com Facebook: facebook.com/ crystalclearbottledwater Twitter: @CrystalClearBW Contact: Thomas Watson Private label bottler.

Crystal Mountain Products Limited 915 Taylor Road, Unit 3 Gahanna, OH 43230 Phone: 800.878.6422 Fax: 614.409.9782 Email: rtellier@crystalcoolers.com Website: www.crystalcoolers.com Contacts: Rej Tellier Robin Householder Graham Larson Wes Fraser Dennis Rivard Fred Partington Crystal Mountain offers bottled water and pointof-use water dispensers and pressure coolers for both residential and commercial applications.

Bottled water dispenser models include; both contemporary and traditional top load floor standing, bottom loading and counter top.

Point-of-use dispenser models include; Everest Elite, Glacier, Mogul, Avalanche and Iceberg (undersink). Other water related accessories include cup dispensers, protective cooler bags and small office & residential bottle racks.

Culligan International 9399 West Higgins Road, Suite 1100 Rosemont, IL 60018 Phone: 847.430.1357 Fax: 847.430.2357 Email: tvitacco@culligan.com Website: www.culligan.com Facebook: facebook.com/culligan Twitter: @CulliganMan Contact: Tom Vitacco, Vice President, Franchise Bottled water products.

D Dakota Splash, Inc. 3601 North 1st Avenue Sioux Falls, SD 57105 Phone: 605.334.3294 Fax: 605.334.2465 Email: jeff@dakotasplash.com 24

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Website: www.dakotasplash.com Contact: Jeff Palmer Bulk water seller. Private label bottler.

Danone Waters of America, Inc. 100 Hillside Avenue White Plains, NY 10603 Phone: 914.872.8400 Website: www.evian.com Facebook: facebook.com/evian Twitter: @evianwater Contact: Philippe Caradec, VP Corporate Affairs Bottled water products.

Diamond Springs Water Co. PO Box 667887 1840 Lindbergh Street Charlotte, NC 28266-7887 Phone: 704.393.3900 Fax: 704.393.0967 Email: mconte@diamondspringscarolinas.com Website: www.diamondspringscarolinas.com Facebook: facebook.com/DiamondSpringsWater LinkedIn: bit.ly/DiamondSprings_LI Twitter: @DiamondSprings Contact: Marty Conte Bulk water seller. Private label bottler (singleserve cases available in 12 oz, 16.9 oz, and 20 oz). 3- and 5-gallon spring, distilled, fluoridated, and deionized water products. 10 oz, 16 oz, and 20 oz PET cases, 4-gallon PET, water filtration, and complete HOD and office coffee service.

DrinkMore Water 7595 Rickenbacker Drive Gaithersburg, MD 20879 Phone: 301.417.9333 Fax: 301.740.3434 Email: bobperini@drinkmorewater.com Website: www.drinkmorewater.com Contact: Bob Perini Private label bottler, bulk water seller, custom labeled bottled water, co-packing services.

DS Services of America, Inc. 2300 Windy Ridge Parkway Suite 500 N Atlanta, GA 30339 Phone: 770.933.1400 Fax: 678.385.7710 Websites: water.com / nurserywater.com / athenawater.com Facebook: facebook.com/NurseryWater, facebook.com/AthenaWater Twitter: @NurseryWater / @AthenaWater Contact: Shayron Barnes-Selby DS Services offers bulk water, private label bottling, HOD 3- and 5-gallon with various

types of bottled drinking water, water filtration, teas, and home and office coffee service.

E EarthRes Group, Inc. 6912 Old Easton Road Pipersville, PA 18947 Phone: 800.264.4553 Email: info@earthres.com Website: www.earthres.com Facebook: facebook.com/EarthRes Instagram: instagram.com/earthresgroup LinkedIn: linkedin.com/company/earthresgroup-incTwitter: @earthres Contacts: Jillian M. Olsen, M.S., QEP (jolsen@earthres.com) Louis F. Vittorio, Jr., P.G. (lvittorio@earthres.com) Established in 1995, EarthRes is a supplier member company that employs a team of engineers, geologists, and environmental specialists who use their global experience and innovation to solve your business’ unique challenges. Among the company’s many offerings are environmental and engineering services such as siting, developing and permitting new spring water sources, geologic and hydrogeologic investigations, plant engineering and optimization, and water treatment. EarthRes is equipped to assist in expanding your spring water business and can complete all phases of your projects— from planning and investigation to engineering and permitting.

Edge Analytical Laboratories 1620 S. Walnut Street Burlington, WA 98233 Phone: 800.755.9295 Fax: 360.757.1402 Email: sales@edgeanalytical.com Website: www.edgeanalytical.com Contact: Allen French Edge Analytical Laboratories has a focused bottled water program that satisfies even the most demanding of circumstances. Edge is certified in all 50 states. By using Edge Analytical, you can take advantage of the company’s experience and competitive pricing. Please take a moment to call and see for yourself.

Eurofins Eaton Analytical, Inc. 750 Royal Oaks Drive, #100 Monrovia, CA 91016 Phone: 626.386.1100 Fax: 626.386.1101 Email: AndyEaton@eurofinsUS.com Website: www.eatonanalytical.com Facebook: facebook.com/EurofinsEatonAnalytical

Contact: Andrew Eaton, Technical Director/ Vice President Part of the world’s largest food lab network—Eurofins. Eurofins Eaton Analytical services bottlers worldwide. Comprehensive in-house testing for all 50 state, FDA, and WHO parameters. Specializing in emerging contaminants: bromate, Cr-6, NDMA, perchlorate, 1,4-dioxane, PPCPs, micro, radionuclides. Secure website access to search historical data. SQF/IBWA Auditing services through EFSS.

F Famous Ramona Water 250 Aqua Lane Ramona, CA 92065 Phone: 760.789.0174 Fax: 760.789.1066 Email: frw.mfiler@gmail.com Website: www.famousramonawater.com Contacts: Joe Bruni (frw.jbruni@gmail.com), Carlos Bustamante (frw.carlosb@gmail.com), Mark Filer (frw.mfiler@gmail.com) Famous Ramona Water produces PET product from 8 OZ. to 2.0 liter and HDPE from 1/2 gallon

to 2 1/2 gallon, with private or custom labels. The company produces three types of water: spring water, distilled water, and purified water. Famous Ramona Water is also a bulk water seller.

G Global Trade Works 25551 Turtledove Street Trabuco Canyon, CA 92679 Phone: 949.233.4298 Email: terry@globaltradeworksllc.com Website: www.globaltradeworksllc.com Contact: Terry Havener Global Trade Works is a supplier member offering bottled water coolers, POU water coolers, and cooler replacement parts.

Goodwin Enterprises, Inc. GoodPac Plastics Division PO Box 16589 Atlanta, GA 30321 Phone: 404.363.8978 / 404.323.3978 Fax: 404.363.8979 Email: gene@goodpac.com Website: www.goodpac.com Contact: Gene Ross, Sales

GoodPac is a premier producer of high-quality PET bottles specific to the bottled water and flavored water industry. With a full line of standard and premium bottles sizes, GoodPac also specializes in design and production of proprietary bottles. Family owned and operated since 1997, GoodPac makes a special pledge to supply superior bottles at affordable prices.

This pledge, along with excellent customer service, the addition of rPET bottles, and innovative ideas have contributed to GoodPac’s distinction as IBWA’s Supplier of the Year for 2012.

Grand Springs Distribution 2140 Mount Carmel Road Alton, VA 24520 Phone: 434.753.2515 Fax: 434.753.1413 Email: info@grandsprings.com Website: www.grandsprings.com Facebook: facebook.com/ grandspringsnaturalspringwater Twitter: @GrandSprings YouTube: bit.ly/GrandSprings_YT Contact: Robert Smith

2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

HOD private label packaging. PET private label packaging. Bulk water sales. Spring water sales. R/O purified sales.

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2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

H H2Oregon 3575 Crates Way The Dalles, OR 97058 Phone: 541.296.6550 Fax: 541.296.4160 Email: ross@h2oregonwater.com Website: www.h2oregonwater.com Contact: Ross Rosette Private label bottler.

Hidell International 195 Whiting Street Hingham, MA 02043 Phone: 781.749.8040 Fax: 781.749.2304 Email: info@hidellinternational.com Website: www.hidellinternational.com Contact: Bob Hidell Hidell International provides beverage consulting and business management services for startups, turnarounds, and rapid growth situations: HOD (management and organic growth); retail (operation, management, and new product development in functional/enhanced beverages); technical support (hydrogeological, QC, design, engineering, compliance, and permitting); and valuation services (springs, production facilities, and businesses).

I Idaho Ice (Looking Glass)

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IDEXX Laboratories

909 N. Columbia Boulevard Portland, OR 97217 Phone: 503.285.1881 Fax: 503.285.1891 Email: rlhayter@arcticglacier.com Website: www.nwpurewater.com Contact: Rick Hayter

One IDEXX Drive Westbrook, ME 04092 Phone: 207.556.0300 Fax: 207.556.4360 Email: darren-alcock@idexx.com Website: www.idexx.com/water Facebook: facebook.com/IDEXXLaboratories LinkedIn: IDEXXLaboratories Twitter: @IDEXXwater Contact: Darren Alcock, Global Director of Marketing - Water As the world-premier provider of innovative drinking water microbiology test kits, IDEXX is known for its breakthrough products.

IDEXX provides easy, rapid, accurate, and cost-effective water testing solutions. The company offers tests for drinking water microbiological analytes, including coliforms and E.coli, Pseudomonas aeruginosa, Enterococci, heterotrophic plate counts, Cryptosporidium, and Giardia. IDEXX entered the water-testing market in 1993 with Colilert, its popular coliform and E.coli water test, which is included in Standard Methods of Examination of Water and Wastewater, 22nd edition. IDEXX’s sales, customer service, and technical support teams serve customers in over 170 countries.

IGO Products Premium Water Coolers

220 W. Morton Street Moscow, ID 83843 Phone: 208.882.3300 Fax: 208.882.3159 Email: kevin@idahoice.com Website: www.idahoice.com Contact: Kevin Espy

PO Box 3558 Rancho Cucamonga, CA 91729 Phone: 909.230.4753 Fax: 888.511.5787 Email: terry@igoproducts.net Website: www.igoproducts.net Contact: Terry Havener, President

Advertise your business on half liter bottles of IDAHO ICE with your custom label. Great for tradeshows, handouts, fundraisers, gifts for potential customers, and much more. Affordable prices make this a refreshing opportunity!

IGO Products offers our best-selling bottled water and POU coolers for the HOD market.

IGO Products’ manufacturing facility is a stateof-the-art ISO certified plant.

Ideal Pure Water

Calle Antigua A San Marcos, KM 3.5 No. 2000 San Salvador, El Salvador Phone: 00503.2213.2003 Fax: 00503.2270.8589 Email: invida@aguaalpina.com Website: www.aguaalpina.com Twitter: @AguaAlpina Contact: Alejandro Villalta

PO Box 70 Boys Town, NE 68010-0070 Phone: 402.392.2600 Fax: 402.392.0016 Email: jplatt@idealpurewater.com Website: www.idealpurewater.com Contact: Jeff Platt, President Ideal Pure Water is a family-owned-andoperated water delivery and service company.

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The company is a producer of 5-gallon HOD and private label water, and a distributor of Mountain Valley Spring Water, Crystal Geyser, and its own brand, Ideal Pure Water.

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Inversiones Vida, S.A. de C.V.

Private label bottler. Mineral water. HOD bottler.

Koldkist Bottled Water (Arctic Glacier USA)

Private label bottler. Koldkist Bottled Water provides custom private labeling in all sizes to meet special needs. Minimum orders, lead time, and special artwork will vary on all private label orders.

L Lavit LLC 228 Park Avenue, South Suite 28215 New York, NY 10003 Phone: 412.613.7524 Email: steve@drinklavit.com Websites: www.drinklavit.com Contact: Steve McKnight The Lavit machine creates a better way to drink your favorite beverages. Lavit enables you to transform plain water into drinks that are full of flavor, delicious, and healthy.

The Lavit flavor capsule, which offers Sorrento Lemonade, Acai Pomegranate, and Strawberry Kiwi (among other flavors), are 100-percent recyclable, designed to protect pristine mountains, lakes, and streams everywhere.

Lighthouse, Inc. 531 Roselane Street NW Suite 320 Marietta, GA 30060 Phone: 770.590.4897 Fax: 770.218.8255 Email: rchaput@lhweb.com Website: www.lhweb.com Contact: Kim McNeill, CFO – Operations Robert Chaput, President Lighthouse is a strategic partner for brand, interactive and marketing communications development. Lighthouse creates bright solutions for consumer brand and b2b marketing initiatives, utilizing all mediums to connect with your customers and grow your business.

M Mayer Bros. Apple Products Inc. 3300 Transit Road West Seneca, NY 14224 Phone: 716.668.1787 Fax: 716.668.2437 Email: joyk@mayerbrothers.com Website: www.mayerbrothers.com Facebook: bit.ly/MayerBrothers_FB Twitter: @MBappleprod Contact: Joy Kicinski Private label bottler.

Melwood Springs Water Co. 2000 Blue Ridge Drive Blue Ridge, GA 30513 Phone: 706.492.4600 Fax: 706.492.4602 Email: cbell@melwoodsprings.com Website: www.melwoodsprings.com Contact: Clay Bell Private label bottler.

Mickey Truck Bodies, Inc. 1305 Trinity Avenue High Point, NC 27261 Phone: 800.334.9061 Fax: 336.889.6712 Email: tarland@mickeybody.com Website: www.mickeybody.com / www.mickeyparts.com Facebook: facebook.com/MickeyTruckBodies LinkedIn: bit.ly/MickeyTruckBodies_LI Twitter: @MickeyTruckBody YouTube: bit.ly/MickeyTruckBodies_YT Contact: Tom Arland Whether you deliver bottled water commercially, residentially, or up-and-down-the-street; through the front door, from the parking lot, or off a curbside, a custom-built Mickey truck body is the most driver-friendly and efficient way to get the job done. Everything from 8-ounce bottles to 5-gallon containers.

Standard Mickey features include: Low-profile design; All-Weather Door LocTM system; allaluminum, uni-body construction; full-length, single sheet floors; one-piece rear and front panel skins; all-aluminum corner and intermediate machined castings; 12-year warranty.

Mickey’s unique Service Delivery Model combines engineering expertise with a century of vehicle manufacturing innovation to turn your requirements into bottled water delivery solutions. It all starts with a clear understanding of the customer’s business objectives and a detailed assessment of the vehicle’s operational environment. The final product exceeds

expectations for strength, functionality, quality and appearance.

Mickey Truck Bodies has been family owned and operated since the company was started in High Point, NC in 1904. The company operates a national network of full-service Reconditioning/ Service Centers and a complete Parts Shop with Genuine Mickey Parts, as well as parts for most competitive makes and models. Visit www.mickeybody.com and www.mickeyparts.com for more.

Misty Mountain Spring Water, LLC PO Box 129 Abingdon, VA 24212 Phone: 800.473.0713 Fax: 276.623.5401 Email: barbaras@mistymountainspringwater.com millers@mistymountainspringwater.com Website: www.mistyh2o.com Contact: Steven Miller Private label bottler. Branded water. HOD supplier. Bulk water. Misty Mountain Spring Water. Misty Mountain Distilled Water. Carolina Summit Mountain Spring Water. Carolina Summit Mountain Distilled.

Mother Parkers Tea & Coffee 2531 Stanfield Road Mississauga, Ontario, Canada Phone: 905.279.9100 Email: rpenna@mother-parkers.com Website: www.mother-parkers.com Contact: Rosanne Penna, Channel Marketing Manager Leaders in office coffee service look to Mother Parkers Tea & Coffee for their hot beverage needs. The company is proud of its long-standing relationships with its partners who service thousands of offices on a daily basis. A great cup of coffee, tea, or hot chocolate helps keep employees motivated, that’s way Mother Parkers offers a variety of choices to keep your employees satisfied—from a deep bold roast coffee that wakes you up in the morning to a delicious cup of specialty tea in the afternoon. The company offers single-cup coffee or tea to “by-thepot” brewing, which provides your employees a better beverage experience, every time.

Mountain Brook Water (Life Water LLC) 100 Avenue C Kentwood, LA 70444 Phone: 985.229.2490 Fax: 985.229.2492 Email: info@mountainbrookwater.com Website: www.mountainbrookwater.com Contact: Jason Chambers Private label bottler. Success in business can be directly related to the public’s ability to

recognize a company’s brand. Custom labeled bottled water is one of the most popular methods in helping to build a lasting brand. Contact Mountain Brook Water for your next private label bottled water order.

Mountain Valley Spring Company, LLC 283 Mountain Valley Water Place Hot Springs, AR 71909 Phone: 501.624.1635 Website: www.mountainvalleyspring.com Facebook: facebook.com/ MountainValleySpringWater Instagram: instagram.com/ mountainvalleywater Pinterest: pinterest.com/mtnvalleywater Twitter: @MtnValleyWater Contact: Brad Frieberg Bottler of Mountain Valley Spring Water, Diamond Spring Water, Clear Mountain Spring Water, and private label bottled waters.

MTN Products, Inc. 1770 Brackett Street La Verne, CA 91750 Phone: 909.629.7301 Fax: 909.629.7380 Email: sales@mtnproducts.com Website: www.mtnproducts.com Contact: Chris Spear

2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

MTN Products designs and manufactures innovative beverage dispensers that combine stylish appearance with unique operating features providing your customers with many product choices to satisfy their beverage dispensing needs. MTN’s new line of products include AquaCafé, the Water Cooler with built-in Single Serve Coffee Brewer, and the revolutionary Lavit single serve cold beverage machine.

N National Testing Laboratories, Ltd. 6571 Wilson Mills Road Cleveland, OH 44143 Toll Free: 800.458.3330 Intl.: 440.449.2525 Fax: 440.449.8585 Email: food-bev@ntllabs.com Website: www.ntllabs.com Facebook: bit.ly/NTLLabs_FB Contacts: Stephen Tischler Bob Gelbach Drinking water testing laboratory offering 50-state compliance for bottled water analysis, tests to meet global requirements and industry standards.

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2015 IBWA BUYERS’ GUIDE

Consulting on regulations, licensing, HACCP, and quality control issues. The technical staff consists of contributing members of the IBWA Technical, Education, Government Relations, Communications, and Supplier Committees.

Nestlé Waters North America 375 Paramount Drive Raynham, MA 02767 Phone: 508.977.8848 Email: Tom.Crook@waters.nestle.com Twitter: @NestleWatersNA Website: www.nestle-watersna.com Contact: Tom Crook, National Manager – Network Business Development Bottled water products.

Niagara Bottling LLC 2560 East Philadelphia Street Ontario, CA 91761 Phone: 909.230.5000 Fax: 951.346.3887 Website: www.niagarawater.com Facebook: facebook.com/niagarawater Contact: Brian Hess, Director of Operations and General Counsel Private label bottler.

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Novembal 3 Greek Lane Edison, NJ 08817 Phone: 480.747.1117 Email: david.watts@tetrapak.com Website: www.novembal.com Contact: David Watts For more than 50 years, supplier member Novembal has been a specialist in plastic cap design and injection, and present in the liquid foods markets as a world leader supplier of closures for the bottled water, wine, and spirit segments. The company’s extensive knowledge of the markets, experience, and commitment to continuous quality improvement place it amongst leaders in the market for liquid food caps. Novembal’s network of six production facilities and membership in the Tetra Pak group since 1999 enable it to respond effectively to customers’ needs and cover the world market.

O Oasis Pure Drinking Water Company PO Box 61130, near Dubal Exit 25 Sheikh Zayed Road Jebel Ali Dubai, U.A.E. 61130 Phone: 00971.488.43162 Fax: 00971.488.45660 Email: jeanette.kirwan@nfpc.net Website: www.oasiscome2life.com Facebook: facebook.com/oasiswateruae Contact: Jeanette Kirwan Private label bottler. Oasis produces highquality drinking water in a variety of sizes and formats. Oasis is also the only producer of sparkling water in the GCC.

P Pall Corporation 25 Harbor Park Drive Port Washington, NY 11050 Phone: 866.905.7255 Fax: 516.801.9548 Email: foodandbeverage@pall.com

2015 IBWA BUYERS’ GUIDE

Pall Corporation is a specialty materials company providing brand protection through innovative filtration solutions to remove contaminants, particulates, microbes, and spoilage organisms from food and beverage liquid and gas streams. Products include membrane cartridges, depth filters, filter sheets, water treatment, and crossflow systems, as well as training and other process filtration consulting services.

Pentair Everpure 1040 Muirfield Drive Hanover Park, IL 60133 Phone: 630.307.3000 Fax: 630.307.3030 Email: CSeverpure@pentair.com Websites: www.pentair.com, www.everpure.com Contact: John Hiner The point-of-use industry is profitable and competitive and, by marketing a premium water program with Pentair Everpure, you can offer the features and benefits that your customers are willing to pay a premium for.

With over 20 point-of-use cooler products, it’s easy to market premium water through training and customer-focused marketing materials to make your customers truly happy.

Plastipak Packaging 41605 Ann Arbor Road Plymouth, MI 48170 Phone: 734.455.3600 Fax: 734.354.7392 Email: info@plastipak.com Website: www.plastipak.com Facebook: facebook.com/ plastipakpackaginginc LinkedIn: linkedin.com/company/plastipakpackaging-inc YouTube: youtube.com/user/ppkglobal Contact: Jim McManus Plastipak—a name synonymous with quality, innovation, technological achievements, product and management leadership, and continuous growth and expansion. As a major leader in the plastic packaging industry, Plastipak is eager to put its advanced technology talents to work for you and perfect the power of your packaging. Complete line of PET packaging.

Polar Beverages 1001 Southbridge Sreet Worcester, MA 01610 Phone: 508.753.4300 Fax: 508.749.2431 Email: tbrooks@polarbev.com

Website: www.polarbev.com Facebook: facebook.com/PolarBeverages Twitter: @PolarBeverages Contact: Tim Brooks, Director of Quality Assurance Private label bottler.

PolyCycle Solutions, LLC 4516 Azusa Canyon Road Irwindale, CA 91706 Phone: 626.856.2100 Fax: 626.856.2773 Email: prokus@polycyclesolutions.com Website: www.polycyclesolutions.com Contact: Phyllis Rokus

or corrugated tier layers as a stable, cleaner, safer, and more efficient way to transport and return 5- or 3-gallon one-way and returnable HOD bottles.

PSI’s Bottle-Up modular plastic display rack is the perfect solution for storing and displaying 3-, 4-, and 5-gallon bottles and is available in both single and double wide versions to store bottles in both vertical and horizontal positions in home, office, and retail environments.

Additional products include the ProStack Double Leg Ratchet® and ProGenic® plastic pallet lines, the Bottle Hammock, an aid to route bottle delivery/retrieval.

PCS is a leading manufacturer of Polycarbonate and BPA free bottles, including the all new designed PET 5 gallon bottle! PCS specializes in various markets, bottle types, shapes, and sizes, ranging from 2 to 6-gallons. Located in California and Georgia, along with a warehouse in Texas, and soon to be announced Northeast location, PCS specializes in containers, molds, and solutions for the HOD and retail markets. As a value-added service, PCS provides a recycling program that helps our environment, helps our industry, and gives savings to our customers.

Please call for further details.

Premium Waters, Inc.

Polymer Solutions International, Inc.

Bulk water seller. Private label bottler.

5-gallon producer. HOD distributor. Custom label PET packages for special event and branding opportunities.

11 St. Albans Avenue, Suite 102 Newtown Square, PA 19073 Phone: 610.325.7500 Fax: 610.356.6327 Email: info@prostack.com Websites: www.prostack.com www.prostackpallets.com Twitter: @PSI_Pallets Contacts: Dan Kelly Steve Kurth Marge Eggie Polymer Solutions International, Inc. (PSI) manufactures the ProStack® and TierStack® plastic modular rack systems used to transport, warehouse, and distribute 3- and 5-gallon bottles in HOD operations and retail applications. Both the ProStack® and TierStack® are ideal for manual and robotic loading and will significantly reduce bottle leakers and extend bottle life as well as offer increased payload flexibility and improved plant efficiency.

The new Up-Right is a revolutionary rack system used to transport 36/5 or 3-gallon bottles in an up-right (stand-up) position. This rack is perfect for Direct Store Delivery and smaller delivery vehicles—empty bottles can now be easily stacked. It can replace distribution systems that use a wood pallet and wood

2015 BUYERS’GUIDE // COMPANIES

Website: www.pall.com/foodandbev Contact: David Kalman, Bottled Water Market Manager

2100 Summer Street, NE Suite 200 Minneapolis, MN 55413 Phone: 612.379.4141 Fax: 612.623.0363 Email: greg.nemec@premiumwaters.com mark.lindblom@premiumwaters.com Website: www.premiumwaters.com Facebook: facebook.com/premiumwaters Twitter: @Premium_Waters Contacts: Greg Nemec Mark Lindblom

Premium Waters, Inc. Nicolet Forest Plant 15201 County Hwy W Mountain, WI 54149 Phone: 715.276.3434 Email: barb.wesolowski@premiumwaters.com Website: www.nicoletwater.com Contact: Barbara Wesolowski, Mark Lindblom Bulk water seller. Private label bottler.

5-gallon producer. HOD distributor. Custom label PET packages for special event and branding opportunities.

Puritan Springs Water 1709 N. Kickapoo Street Lincoln, IL 62656 Phone: 217.732.3292 Fax: 217.732.3542 Email: jmclean@puritansprings.com Website: www.puritansprings.com Contact: Joe McLean Custom label 12oz for weddings, parties, and special events—great for marketing your business. Puritan Springs also offers bulk water and office coffee service.

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2015 IBWA BUYERS’ GUIDE

2015 BUYERS’GUIDE // COMPANIES

Puro Filter Company 3 Chimney Point Road New Milford, CT 06776 Phone: 860.355.9359 Fax: 860.355.9742 Email: jackcwest@compuserve.com Contact: Jack West, President Consultants: M&A, management, source evaluation, expert testimony, equipment and products, QA/QC, services only.

R Readington Farms, Inc. PO Box 164 12 Mill Road Whitehouse Station, NJ 08888 Phone: 908.534.2121 Fax: 908.534.5235 Email: pat.boyle@wakefern.com Contact: Patrick Boyle Private label bottler.

Antelias Highway, Nihako Building 1st Floor PO Box 70175 Antelias, Lebanon Phone: 961.4.528004 Fax: 961.4.528004 Email: rim@rimwater.com info@rimwater.com Website: www.rimwater.com Contact: Sami Baaklini, Chairman and General Manager Rim Water flows forth from a 100 million year old spring known as “Ain-As-Sayfiyeh” at an altitude of 1450 m.a.s.l. on the eastern slopes of Mount Sannine in Lebanon. The Rim bottling plant houses some of the largest and most upto-date complete, first-class European bottling lines in the Middle East region with an output of more than 70,000 (PET) bottles per hour, of various sizes. Rim has been established since 1978, and its quality mineral water sold under the brand name “Rim” is well known locally and exported into many parts of the world. Rim is distinguished by both its remarkable low sodium and high magnesium contents.

Roaring Spring Water 740 Spang Street Roaring Spring, PA 16673 Phone: 814.224.2306 Fax: 814.224.5038 Email: water@roaringspring.com Website: www.roaringspringwater.com Facebook: facebook.com/RoaringSpringWater Twitter: @RSWater BWR

RTD Beverages 72070 Highway 1077 Covington, LA 70433 Phone: 985.246.2100 Fax: 504.828.4467 Email: cmelton@rtdbeverages.com Website: www.rtdbeverages.com Contact: Chris Melton Bottled water products.Private label bottler.

Rim Natural Spring Mineral Water S.A.L.

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Contact: Scott Hoover Bulk water seller. Private label bottler.

WWW.BOTTLEDWATER.ORG

S Scheopner’s Water Conditioning 2203 E. Fulton Plaza Garden City, KS 67846 Phone: 620.275.5121 Email: nshep@gcnet.com Fax: 620.275.4611 Website: www.scheopners.com Contact: Nathan Scheopner Private label bottler. Bulk water seller

Seyfarth Shaw, LLP 975 F Street, NW Washington, DC 20004 Phone: 202.463.2400 Fax: 202.828.5393 Email: jdamato@seyfarth.com Website: www.seyfarth.com Facebook: facebook.com/official. seyfarthshaw LinkedIn: bit.ly/SeyfarthShaw_LI Twitter: @seyfarthshawLLP Contact: Joseph R. Damato Seyfarth Shaw provides thoughtful, strategic, practical legal counsel to client companies and legal teams of all sizes. With more than 800 attorneys in the U.S. and London, the firm offers a national platform and an international gateway to serve your changing business and legal needs in litigation, employment, corporate, real estate and employee benefits.

Shenandoah Valley Water Co. (Shenandoah Corporation) PO Box 2555 Staunton, VA 24402 Phone: 540.248.2123 Fax: 540.248.2129 Email: info@shenspring.com Website: www.shenspring.com Facebook: facebook.com/shenandoahwater Twitter: @ShenandoahWater Contact: William Saxman, Jr. Private label bottler.

Silgan Plastic Closure Solutions 1140 31st Street Downers Grove, IL 60515 Phone: 630.515.8383 Email: lolsen@silganpcs.com Website: www.silganpcs.com Contact: Laura Olsen, Marketing Communications Silgan Plastic Closure Solutions is a leading manufacturer of tamper-evident plastic closures for the bottled water industry.

The company’s technical service support has an unwavering commitment to the important operational needs of its partners.

By providing innovative product integrity, superior technical capabilities, and extensive product offers, Silgan PCS will exceed clients’ expectations.

Silver Creek Bottling 601 East Lake Street Streamwood, IL 60107 Phone: 630.233.2800 Fax: 630.233.0636 Email: lcavitt@silvercreekbottling.com Website: www.silvercreekbottling.com Contact: Lisa Cavitt-Patten Private label bottler.

SIP Technologies 72070 Highway 1077 Covington, LA 70433 Phone: 800.655.4635 Fax: 302.655.6030 Email: macfee@siptechnologies.com Website: www.siptechnologies.com Contact: Lynette MacFee, National Sales Manager SIP Technologies manufactures state-of-theart, miniature, programmable water cooler sanitizers. The SIP product line allows you to clean your bottled water or point of use water cooler, every single night, using chemical free ozone. Ensure your water quality, provide piece of mind to your customers, and always have a point of difference from the competition. Call today for additional information or visit www. siptechnologies.com.

Sqwincher Corporation (The) 1409 Hwy 45 S Columbus, MS 93701 Phone: 662.328.0400 Fax: 662.327.8441 Email: info@sqwincher.com Website: www.sqwincher.com Facebook: facebook.com/sqwincher Twitter: @Sqwincher YouTube: youtube.com/user/sqwincher Contact: Beverly Miller

Many workers say they like the taste of Sqwincher better than other popular sports drinks. Because of this, they are more likely to use Sqwincher on a regular basis. Which in turn will help to protect themselves and your company against heat stress injury or accidents.

Steelhead, Inc. PO Box 240487 San Antonio, TX 78224 Phone: 210.628.1066 Fax: 210.628.1818 Email: dredick@steelheadinc.com Website: www.steelheadinc.com Contact: David Redick, Vice President Sales and Marketing Steelhead, Inc. provides full turnkey bottling and water treatment equipment solutions for HOD and PET bottlers, including the following: washer, filler, capper, decappers, conveyor systems, quality control systems, mechanical and robotic loaders and palletizers, water purification, mineral injection, ozone injection, and more.

T Tech-Long Inc. 6817 E. Gage Avenue Commerce, CA 90040 Phone: 562.928.7755 Fax: 562.928.4499 Email: sales@tech-longusa.com Website: www.tech-longusa.com YouTube: bit.ly/TechLong_YT Contact: Johnson Zhang Tech-Long Inc., a wholly owned subsidiary of Tech-Long Packaging machinery manufacturer from China, is one of the leading suppliers to the bottling and packaging equipment to the soft drinks and beverage, spirits and water, wine, dairy and food, pharmaceutical and chemical industries.

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Water Guy (The) Shinn Spring Water Company

Wisconsin Glacier Springs Bottling, LLC

2 East Pointe Drive Birdsboro, PA 19508 Phone: 610.478.0300 Fax: 610.288.2071 Email: bryan.shinn@waterguys.com Website: www.waterguys.com Facebook: facebook.com/wearethewaterguy Instagram: instagram.com/wearethewaterguy LinkedIn: linkedin.com/company/the-water-guy Pinterest: pinterest.com/thewaterguy Twitter: @thewaterguy Contact: Bryan Shinn

2244 South Calhoun Road New Berlin, WI 53151 Phone: 262.797.9901 Fax: 262.797.0484 Email: wgs@chorus.net Website: www.wisglacier.com Contact: Chris Weichman, Plant Manager

Bulk water seller. Private label bottler.

Zephyr Fluid Solutions LLC

Water House (The) 94 Willow Creek Drive Blue Ridge, GA 30513 Phone: 706.946.1707 Email: twhlab@hotmail.com Website: www.thewaterhousellc.com Contact: Tom Carroll Privately owned and operated debt-free business, offering the best in clear, crisp, refreshing bottled mountain spring and distilled water in North Georgia. Proud to have earned IBWA’s “Excellence in Manufacturing” award and have two IBWA Certified Plant Operators on staff. Producing over 100,000 gallons of bottled water per week. Bulk water seller.

2015 BUYERS’GUIDE // COMPANIES

2015 IBWA BUYERS’ GUIDE

Private label bottler.

Z 30 Pecks Lane Newtown, CT 06470 Phone: 203.743.2976 Fax: 203.778.1006 Email: pwind@zephyrfluidsolutions.com Website: www.zephyrfluidsolutions.com Facebook: facebook.com/Storage.Merchandising.and.Dispensing.Solutions LinkedIn: bit.ly/ZephyrFluidSolutions_LI Twitter: @ZephyrFluid Contact: Patrick Wind, President Zephyr manufactures functional and creative solutions to store bulk water containers and to display those bottles in an attractive manner.

Zephyr supplies bottled water racks, vending, and deposit return systems.

Whistler Water (Polaris Water Company Inc.) 3600 Bainbridge Avenue Burnaby, BC V5A 2T4 Canada Phone: 604.606.1903 Email: dhundseth@whistlerwater.com Website: www.whistlerwater.com Facebook: facebook.com/whistlerwater Instagram: instagram.com/whistlerwater Pinterest: pinterest.com/whistlerwater Twitter: @whistlerwater Contact: Dean Hundseth, Director of Operations Private label bottler.

Water Boy, Inc. 4454 19th Street Court East Bradenton, FL 34203 Phone: 941.744.9249 Fax: 941.744.0799 Email: scott@waterboyinc.com Website: www.waterboyinc.com Contact: Scott McLauchlin Bulk water seller. Private label bottler.

www.bottledwater.org/content/membership

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

Advertising Banners

Analytical Monitoring Programs

Blow Molding - Custom

Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600

Advertising/Marketing/Public Relations

Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Analytical Services

Blow Molding Equipment

Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

Blow Molding Equipment Injection Stretch

Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Advertising Point-of-Purchase Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Advertising/Promotional Item Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Air Purification 3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923 Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Air Purification - Bottling Room/Storage Tank 3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923

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National Testing Laboratories, Ltd. Cleveland, OH Website: www.ntllabs.com Phone: 440.449.2525

Beverage Dispensers Global Trade Works LLC Trabuco Canyon, CA Website: www.globaltradeworksllc.com Phone: 949.233.4298 Lavit LLC New York, NY Website: www.drinklavit.com Phone: 412.613.7524 Mother Parkers Tea & Coffee Mississauga, Ontario, Canada Website: www.mother-parkers.com Phone: 905.279.9100 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301

Tech-Long Inc. Comerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bottle Handling Equipment Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bottle Molds Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bottle Unscramblers Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Bottle Washers Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bottle Washing Compounds Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bottled Water Accessories Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 BSI Pittsburgh, PA Phone: 412.795.8167 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301 SIP Technologies Covington, LA Website: www.siptechnologies.com Phone: 800.655.4635

Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Bottled Water Dispensers

Bottled Water Products

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

CG Roxane, LLC Olancha, CA Website: www.crystalgeyserasw.com Phone: 760.764.2885

BSI Pittsburgh, PA Phone: 412.795.8167

Culligan International Rosemont, IL Website: www.culligan.com Phone: 847.430.1357

Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 IGO Products Premium Water Coolers Rancho Cucamonga, CA Website: www.igoproducts.net Phone: 909.230.4753 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301

Bottled Water Marketing and Sales BSI Pittsburgh, PA Phone: 412.795.8167

Bottled Water Plant Construction and/or Design Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Note: Sustainable/Green/LEED specialty Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Bottled Water Plant Renovations/Expansions Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

Danone Waters of America, Inc. White Plains, NY Website: www.evian.com Phone: 914.872.8400 DS Services of America, Inc. Atlanta, GA Website: www.water.com Phone: 770.933.1400 Mountain Valley Spring Company, LLC Hot Springs National Park, AR Website: www.mountainvalleyspring.com Phone: 501.624.1635 Nestlé Waters North America Raynham, MA Website: www.nestle-watersna.com Phone: 508.977.8848 RTD Beverages Covington, LA Website: www.rtdbeverages.com Phone: 985.246.2100

Bottles - Glass Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Bottles - Other Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Consolidated Container Company Atlanta, GA Website: www.cccllc.com Phone: 678.742.4705 JUL/AUG 2015

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

GoodPac Plastics Atlanta, GA Website: www.goodpac.com Phone: 404.363.8978 / 404.323.3978 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

Bottles - PET Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 GoodPac Plastics Atlanta, GA Website: www.goodpac.com Phone: 404.363.8978 / 404.323.3978 Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

Bottles - PET - 5 gallon Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

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Bottles - Plastic Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167

BSI Pittsburgh, PA Phone: 412.795.8167 Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600

Bottling Equipment

Consolidated Container Company Atlanta, GA Website: www.cccllc.com Phone: 678.742.4705

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

GoodPac Plastics Atlanta, GA Website: www.goodpac.com Phone: 404.363.8978 / 404.323.3978

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

Bottles - Polycarbonate Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Consolidated Container Company Atlanta, GA Website: www.cccllc.com Phone: 678.742.4705 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

Bottling Equipment Design/Build Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Bulk (Tanker) Water Sellers Aqua Filter Fresh Inc. Pittsburgh, PA Website: www.aquafilterfresh.com Phone: 800.864.8957 BSI Pittsburgh, PA Phone: 412.795.8167 Dakota Splash, Inc. Sioux Falls, SD Website: www.dakotasplash.com Phone: 605.334.3294

Bottles - Preforms

Diamond Springs Water Inc. Charlotte, NC Website: www.diamondspringscarolinas.com Phone: 704.393.3900

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

DS Services of America, Inc. Atlanta, GA Website: www.water.com Phone: 770.933.1400

2015 IBWA BUYERS’ GUIDE

Grand Springs Distribution Alton, VA Website: www.grandsprings.com Phone: 434.753.2515 Misty Mountain Spring Water LLC Abingdon, VA Website: www.mistyh2o.com Phone: 800.473.0713 Premium Waters Inc. Minneapolis, MN Website: www.premiumwaters.com Phone: 612.379.4141 Premium Waters Inc -.

Nicolet Forest Plant Mountain, WI 60118 Website: www.nicoletwater.com Phone: 715.276.3434

Cap Disinfection Units

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Capping Equipment Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 BSI Pittsburgh, PA Phone: 412.795.8167 Silgan Plastic Closure Solutions Downers Grove, IL Website: www.silganpcs.com Phone: 630.515.8383

Puritan Springs Water Lincoln, IL Website: www.puritansprings.com Phone: 217.732.3292 Roaring Spring Water Roaring Spring, PA Website: www.roaringspringwater.com Phone: 814.224.2306

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Famous Ramona Water Ramona, CA Phone: 760.789.0174

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Caps Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100

Ozone

Technology

Scheopner’s Water Garden City, KS Website: www.scheopners.com Phone: 620.275.5121

for good.

Water Boy, Inc. Bradenton, FL Website: www.waterboyinc.com Phone: 941.744.9249 Water Guy (The) Birdsboro, PA Website: www.waterguys.com Phone: 610.478.0300 Water House (The) Blue Ridge, GA Website: www.thewaterhousellc.com Phone: 706.946.1707

Buying Cooperative Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Designed and built to optimize efficiency and energy use, Pacific Ozone’s range of generators and systems reduce costs and bring a wealth of environmental benefits.

707-747-9600

pacificozone.com

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

BSI Pittsburgh, PA Phone: 412.795.8167 Choice H2O Portland, ME Website: www.choiceh2o.com Phone: 207.699.5777 Novembal Edison, NJ Website: www.novembal.com Phone: 480.747.1117 Silgan Plastic Closure Solutions Downers Grove, IL Website: www.silganpcs.com Phone: 630.515.8383

Carbonation/Carbonation Dispensers

Closures

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Cases/Crates/ Corrugated Boxes

Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

Cleaners - Coolers

Lavit LLC New York, NY Website: www.drinklavit.com Phone: 412.613.7524

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Cartridges - Filter

BSI Pittsburgh, PA Phone: 412.795.8167

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Case Packers Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

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Cleaners - Equipment Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Cleaners - Floor/Wall Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Cleaners - General Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Chemetall New Providence, NJ Website: www.chemetallamericas.com Phone: 609.865.0337

BSI Pittsburgh, PA Phone: 412.795.8167 Silgan Plastic Closure Solutions Downers Grove, IL Website: www.silganpcs.com Phone: 630.515.8383

Closures - Flat Cap Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Silgan Plastic Closure Solutions Downers Grove, IL Website: www.silganpcs.com Phone: 630.515.8383

Closures – Sports Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 Silgan Plastic Closure Solutions Downers Grove, IL Website: www.silganpcs.com Phone: 630.515.8383

2015 IBWA BUYERS’ GUIDE

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Coffee - Extract and Gourmet Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Mother Parkers Tea & Coffee Mississauga, Ontario, Canada Website: www.mother-parkers.com Phone: 905.279.9100

Coffee Service - Office/ Related Supplies & Equip.

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Mother Parkers Tea & Coffee Mississauga, Ontario, Canada Website: www.mother-parkers.com Phone: 905.279.9100

Consultants - Environmental EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553 Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Puro Filter Company New Milford, CT Phone: 860.355.9359

Consultants - Equipment and Products Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Puro Filter Company New Milford, CT Phone: 860.355.9359

Consultants - QA/QC EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553 Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100 Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Puro Filter Company New Milford, CT Phone: 860.355.9359

Consultants - Services Only BSI Pittsburgh, PA Phone: 412.795.8167 Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Puro Filter Company New Milford, CT Phone: 860.355.9359 Seyfarth Shaw, LLP Washington, DC Website: www.seyfarth.com Phone: 202.463.2400

Consulting - Supply Chain

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Coding Equipment

Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Puro Filter Company New Milford, CT Phone: 860.355.9359

Conveyor Equipment Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Conveyor Systems Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Coolers - Bottled Water Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 Global Trade Works LLC Trabuco Canyon, CA Website: www.globaltradeworksllc.com Phone: 949.233.4298

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

IGO Products Premium Water Coolers Rancho Cucamonga, CA Website: www.igoproducts.net Phone: 909.230.4753 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301

Coolers - Point Of Use Type 3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923 Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 Global Trade Works LLC Trabuco Canyon, CA Website: www.globaltradeworksllc.com Phone: 949.233.4298 IGO Products Premium Water Coolers Rancho Cucamonga, CA Website: www.igoproducts.net Phone: 909.230.4753 Lavit LLC New York, NY Website: www.drinklavit.com Phone: 412.613.7524 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

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Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

Coolers - Pressure Type Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

BSI Pittsburgh, PA Phone: 412.795.8167 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422

Crates - Plastic

Coolers - Replacement Parts and/or Repairs

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923

BSI Pittsburgh, PA Phone: 412.795.8167

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

BSI Pittsburgh, PA Phone: 412.795.8167

Cup Dispensers

Global Trade Works LLC Trabuco Canyon, CA Website: www.globaltradeworksllc.com Phone: 949.233.4298 IGO Products Premium Water Coolers Rancho Cucamonga, CA Website: www.igoproducts.net Phone: 909.230.4753 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301

Coolers - Water Bags Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Covers - Cooler Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 IGO Products Premium Water Coolers Rancho Cucamonga, CA Website: www.igoproducts.net Phone: 909.230.4753 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301 Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

2015 IBWA BUYERS’ GUIDE

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 BSI Pittsburgh, PA Phone: 412.795.8167 Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

Decals - Graphics (Decals - Fleet) Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Dehumidifiers Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Detectors

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Cups - Paper/Plastic

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Drinking Water Systems

Design - Plastic Packaging

BSI Pittsburgh, PA Phone: 412.795.8167

Consolidated Container Company Atlanta, GA Website: www.cccllc.com Phone: 678.742.4705

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600

Drums - Plastic Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

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2015 IBWA BUYERS’ GUIDE

Electrolyte Replacement

Feasibility and Market Analysis

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Beverage Marketing Corporation New York, NY Website: www.beveragemarketing.com Phone: 212.688.7640, ext. 1962

Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Engineering Services

Filling Equipment

EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040

Filtration Equipment

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Environmental Purifiers Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923 Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 BSI Pittsburgh, PA Phone: 412.795.8167

Equipment Leasing: Filling and Processing

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Equipment Manufacturer

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Filtration Supplies 3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923 Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

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Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Filtration Supplies Membranes 3M Purification Inc. Meriden, CT Website: www.3Mpurification.com Phone: 203.238.8923 Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Financial Services Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040

Fittings Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422

Flavors/Concentrates Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100

Graphics

Injection Molding

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100

BSI Pittsburgh, PA Phone: 412.795.8167

Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Handles Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 BSI Pittsburgh, PA Phone: 412.795.8167 Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

Handtrucks Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Hydrogeological Services EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Ice Makers/Ice Maker Systems/ Water Delivery System Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

Labels - Custom Printing Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Label Design

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100

Labeling - Private

Premium Waters Inc. Minneapolis, MN Website: www.premiumwaters.com Phone: 612.379.4141

BSI Pittsburgh, PA Phone: 412.795.8167 GoodPac Plastics Atlanta, GA Website: www.goodpac.com Phone: 404.363.8978 / 404.323.3978 Premium Waters Inc. Minneapolis, MN Website: www.premiumwaters.com Phone: 612.379.4141

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

Labels - Heat Transfer Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167

Labels - Pressure Sensitive

Labeling Equipment Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Labels

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

BSI Pittsburgh, PA Phone: 412.795.8167

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

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2015 IBWA BUYERS’ GUIDE

Labels - Screen Printed on Container

Logistics - Routing and Reporting/Vehicle Tracking

Mobile Bottling/ Treatment Solutions

BSI Pittsburgh, PA Phone: 412.795.8167

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Lubricants

Oxygen Concentrators

Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

IDEXX Laboratories Westbrook, ME Website: www.idexx.com/water Phone: 207.556.0300

Machinery - Used and Remanufactured

Ozonation Equipment

Laboratory Supplies and Services

National Testing Laboratories, Ltd. Cleveland, OH Website: www.ntllabs.com Phone: 440.449.2525 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Leak Detection Equipment Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Loaders/Unloaders Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Logistics - GPS Enabled Management Solutions Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

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Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Market Assessment & Research Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040 Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Market Services Lighthouse, Inc. Marietta, GA Website: www.lhweb.com Phone: 770.590.4897

Mergers and Acquisitions BSI Pittsburgh, PA Phone: 412.795.8167 Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040

Microbiolgical Equipment IDEXX Laboratories Westbrook, ME Website: www.idexx.com/water Phone: 207.556.0300

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 SIP Technologies Covington, LA Website: www.siptechnologies.com Phone: 800.655.4635 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Ozone Detection Equipment Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Ozone Generating Systems SIP Technologies Covington, LA Website: www.siptechnologies.com Phone: 800.655.4635 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Packaging - Water Bags Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

2015 IBWA BUYERS’ GUIDE

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Packaging Equipment Tamper Evident Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Packaging Machinery

Packaging Equipment Liquid Packaging

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Packaging Equipment Service/Installation

Packaging Services/Supplies

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Palletizers/Depalletizers

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Packaging Equipment

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Pallets - Plastic Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

WATER QUALITY WITH FAUCET QUALITY.

DON’T COMPROMISE

Want high quality water?

Insist on high quality faucets.

At Tomlinson, our No-Drip®� faucets and Pro-Flo™ components for dispensing water meet or exceed NSF standards.

From HFS®� Series faucets to lead-free Pro-Flo bubblers and point-of-use faucets, you can depend on Tomlinson to deliver 100% quality water. The first time, and every time.

Call 216-587-3400 for more information.

13700 Broadway Avenue • Cleveland, OH USA 44125 • Phone: 216-587-3400 • Fax: 216-587-6192 • www.tomlinsonind.com ©Tomlinson Industries 2004

World Class, Worldwide

JUL/AUG 2015

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

Personnel Specialists Seyfarth Shaw, LLP Washington, DC Website: www.seyfarth.com Phone: 202.463.2400

POU Technology Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Private Label Bottlers Absopure Water Company Plymouth, MI Website: www.absopure.com Phone: 734.459.8000 Alaska Glacier Products Anchorage, AK Website: www.alaskaglacier.com Phone: 907.688.9287 Aqua Falls Bottled Water Fairborn, OH Website: www.aquafallswater.com Phone: 937.864.5495 Aqua Filter Fresh Inc. Pittsburgh, PA Website: www.aquafilterfresh.com Phone: 800.864.8957 Aqua Systems Avon, IN Website: www.ilovemywater.com Phone: 317.272.3000 Berkeley Club Beverages Berkeley Springs, WV Website: www.berkeleyspringswater.com Phone: 304.258.2313 Berkshire Springs, Inc. Southfield, MA Website: www.berkshiresprings.com Phone: 413.229.2086

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CG Roxane, LLC Olancha, CA Website: www.crystalgeyserasw.com Phone: 760.764.2885

H2Oregon The Dalles, OR Website: www.h2oregonwater.com Phone: 541.296.6550

Chameleon Beverages Co. Commerce, CA Website: www.chameleonbeverage.com Phone: 323.724.8223

Idaho Ice Moscow, ID Website: www.idahoice.com Phone: 208.882.3300

Chemung Spring Water Co. Inc. Chemung, NY Website: www.chemungspring.com Phone: 607.529.3900

Ideal Pure Water Boys Town, NE Website: www.idealpurewater.com Phone: 402.392.2600

Creekside Springs, LLC Ambridge, PA Website: www.creeksidesprings.com Phone: 724.266.9000

Inversiones Vida, S.A. de C.V. San Salvador, El Salvador Website: www.aguaalpina.com Phone: 00503.2213.2003

Crossroad Farms Dairy Indianapolis, IN Website: www.kroger.com Phone: 317.229.7695

Koldkist Bottled Water Portland, OR Website: www.nwpurewater.com Phone: 503.285.1881

Crystal Clear Bottled Water Des Moines, IA Website: www.ccbw.com Phone: 515.265.2324

Mayer Bros. Apple Products Inc. West Seneca, NY Website: www.mayerbrothers.com Phone: 716.668.1787

Dakota Splash, Inc. Sioux Falls, SD Website: www.dakotasplash.com Phone: 605.334.3294

Melwood Springs Water Co. Blue Ridge, GA Website: www.melwoodsprings.com Phone: 706.492.4600

Diamond Springs Water Inc. Charlotte, NC Website: www.diamondspringscarolinas.com Phone: 704.393.3900

Misty Mountain Spring Water, LLC Abingdon, VA Website: www.mistyh2o.com Phone: 800.473.0713

DrinkMore Water Gaithersburg, MD Website: www.drinkmorewater.com Phone: 301.417.9333 DS Services of America, Inc. Atlanta, GA Website: www.water.com Phone: 770.933.1400 Famous Ramona Water Ramona, CA Phone: 760.789.0174 Grand Springs Distribution Alton, VA Website: www.grandsprings.com Phone: 434.753.2515

Mountain Brook Water Kentwood, LA Website: www.mountainbrookwater.com Phone: 985.229.2490 Mountain Valley Spring Company, LLC Hot Springs National Park, AR Website: www.mountainvalleyspring.com Phone: 501.624.1635 Niagara Bottling LLC Ontario, CA Website: www.niagarawater.com Phone:909.230.5000

2015 IBWA BUYERS’ GUIDE

Polar Beverages Worcester, MA Website: www.polarbev.com Phone: 508.753.4300 Premium Waters Inc. Minneapolis, MN Website: www.premiumwaters.com Phone: 612.379.4141 Premium Waters Inc -.

Nicolet Forest Plant Mountain, WI 60118 Website: www.nicoletwater.com Phone: 715.276.3434 Puritan Springs Water Lincoln, IL Website: www.puritansprings.com Phone: 217.732.3292 Readington Farms, Inc. Whitehouse Station, NJ Phone: 908.534.2121 Rim Natural Spring Mineral Water S.A.L. Antelias, Lebanon Website: www.rimwater.com Phone: 011.961.4.528004 Roaring Spring Water Roaring Spring, PA Website: www.roaringspringwater.com Phone: 814.224.2306 RTD Beverages Covington, LA Website: www.rtdbeverages.com Phone: 985.246.2100 Scheopner’s Water Garden City, KS Website: www.scheopners.com Phone: 620.275.5121 Shenandoah Valley Water Co. Staunton, VA Website: www.shenspring.com Phone: 540.248.2123 Silver Creek Bottling Streamwood, IL Website: www.silvercreekbottling.com Phone: 630.233.2800

Water Boy, Inc. Bradenton, FL Website: www.waterboyinc.com Phone: 941.744.9249 Water Guy (The) Birdsboro, PA Website: www.waterguys.com Phone: 610.478.0300 Whistler Water Burnaby, BC, Canada Website: www.whistlerwater.com Phone: 604.606.1903 Wisconsin Glacier Springs Bottling, LLC New Berlin, WI Website: www.wisglacier.com Phone: 262.797.9901

Pumps Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Pumps – Hand Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Blackhawk Molding Co., Inc. Addison, IL Website: www.blackhawkmolding.com Phone: 630.458.2100 BSI Pittsburgh, PA Phone: 412.795.8167 MTN Products, Inc. La Verne, CA Website: www.mtnproducts.com Phone: 909.629.7301 Sqwincher Corporation (The) Columbus, MS Website: www.sqwincher.com Phone: 662.328.0400

Quality Assurance Specialists

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Oasis Pure Drinking Water Company Dubal, Dubai Website: www.oasiscome2life.com Phone: 00971.488.43162

Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

Quality Control Survey Hidell International Hingham, MA Website: www.hidellinternational.com Phone: 781.749.8040

Rack Loader Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Rack Loader – Ergonomic Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

Rack Washers Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Racks - Display/ Transportation/Tilters/Storage Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Crystal Mountain Products Limited Gahanna, OH Website: www.crystalcoolers.com Phone: 800.878.6422 Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390 JUL/AUG 2015

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2015 IBWA BUYERS’ GUIDE

Regulatory Assistance

Sanitizers

Racks - Plastic Modular

EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Polymer Solutions International, Inc. Medford, NJ Website: www.prostack.com Phone: 609.714.3390

Resins

Zephyr Fluid Solutions LLC Newtown, CT Website: www.zephyrfluidsolutions.com Phone: 203.743.2976

Zephyr Fluid Solutions LLC Newtown, CT Website: www.zephyrfluidsolutions.com Phone: 203.743.2976

BSI Pittsburgh, PA Phone: 412.795.8167

Recycling - Resins

Reverse Osmosis Equipment

Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Recycling Equipment

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Zephyr Fluid Solutions LLC Newtown, CT Website: www.zephyrfluidsolutions.com Phone: 203.743.2976

Recycling/Sustainable Resources Management Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Plastipak Packaging Plymouth, MI Website: www.plastipak.com Phone: 734.455.3600 PolyCycle Solutions Irwindale, CA Website: www.polycyclesolutions.com Phone: 626.856.2100

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Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

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Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Robotic Applications Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Sanitation Products/Equipment Chemetall New Providence, NJ Website: www.chemetallamericas.com Phone: 609.865.0337

Chemetall New Providence, NJ Website: www.chemetallamericas.com Phone: 609.865.0337

Shrink Wrap Equipment Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066 Tech-Long Inc. Commerce, CA Website: www.tech-longusa.com Phone: 562.928.7755

Software Services EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553

Storage/Transportation Tanks Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Testing – Chemical Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295 Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

2015 IBWA BUYERS’ GUIDE

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Call Stephanie Schaefer at

Trucks and Truck Bodies Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Bottled Water Reporter By the Numbers* •

86% consider Bottled Water

•

96% consider Bottled Water

•

69% note their job function/

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58% state they have visited an

•

71% note they are

Reporter “must reading.”

Reporter relevant to their jobs.

title as management executive or higher.

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Bottled Water Reporter Readership Survey

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W W W. B O T T L E D W AT E R . O R G

ADVERTISE WITH US TO EMPLOY THE BEAUTY OF PRINT THE POWER OF ONLINE

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Mickey Truck Bodies, Inc. High Point, NC Website: www.mickeybody.com Phone: 800.334.9061

ORG

Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

National Testing Laboratories, Ltd. Cleveland, OH Website: www.ntllabs.com Phone: 440.449.2525

W AT E R .

Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

OTTLED

Testing – Microbiological

Truck/Automobile Leasing/Sales

IDEXX Laboratories Westbrook, ME Website: www.idexx.com/water Phone: 207.556.0300

W W W. B

National Testing Laboratories, Ltd. Cleveland, OH Website: www.ntllabs.com Phone: 440.449.2525

THE HEALTHY HYDRATION ISSUE

WATER F R LIFE

EVERY COUNTRY

IN 2013, THE SOFT DRINK CATEGORY SUFFERED ITS NINTH CONSECUT IVE YEAR OF VOLUME REDUCTION

AGGRESSIVE

PMENTS AND

PRICING

IN THE RETAIL PET SEGMENT, , ESPECIALLY MADE BOTTLED

WATER MORE AND MORE AFFORDABLE FOR CONSUM A PUBLICA ERS

STATISTICS

IN 2013, AMERICANS UPPED

ANNUAL CONSUM THEIR PTION

BY MORE THAN

HOD VOLUM E INCREASED BY 1.7 PERCENT

TION OF THE INTERNA TIONAL

★

10 GALLONS— FROM 21.6 PER PERSON GALLONS IN 2003 TO

★

32 GALLONS 10 YEARS LATER

CONSUMER THIRST BOTTLED WATER FOR LOOKS POISED TO PERSIST

BOTTLED

IN THE YEARS

WATER ASSOCIA AHEAD TION

A PUBLICATION OF THE INTERNATIONAL BOTTLED WATER ASSOCIATION

817.719.6197

to advertise in the next issue of Bottled Water Reporter JUL/AUG 2015

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2015 BUYERS’GUIDE BUYER’SGUIDE // PRODUCTS/SERVICES

2015 IBWA BUYERS’ GUIDE

48

Mickey Truck Bodies, Inc. High Point, NC Website: www.mickeybody.com Phone: 800.334.9061

Tubing Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Uniforms

Warehouse Storage Systems

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Water Analysis

Valves and Faucets

Ultraviolet Equipment Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

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Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 BSI Pittsburgh, PA Phone: 412.795.8167

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Edge Analytical Laboratories Burlington, WA Website: www.edgeanalytical.com Phone: 800.755.9295

Vending Delivery/Truck Bodies

Eurofins Eaton Analytical, Inc. Monrovia, CA Website: www.eatonanalytical.com Phone: 626.386.1100

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

National Testing Laboratories, Ltd. Cleveland, OH Website: www.ntllabs.com Phone: 440.449.2525

2015 IBWA BUYERS’ GUIDE

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000

Water Testing Equipment

Water Analyzer – Handheld

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

IDEXX Laboratories Westbrook, ME Website: www.idexx.com/water Phone: 207.556.0300

Water Conditioning Equipment

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Water Treatment Equipment/Products

2015 BUYERS’GUIDE // PRODUCTS/SERVICES

Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255

Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Water Vending Machines Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956

Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166

Water Purification Equipment Allied Purchasing Mason City, IA Website: www.alliedpurchasing.com Phone: 800.247.5956 Arctica Industries Corp.

Coquitlam, BC, Canada Phone: 604.516.6166 Pall Corporation Port Washington, NY Website: www.pall.com/foodandbev Phone: 866.905.7255 Pentair Everpure Hanover Park, IL Website: www.everpure.com Phone: 630.307.3000 Steelhead, Inc. San Antonio, TX Website: www.steelheadinc.com Phone: 210.628.1066

Allied Purchasing Partner With Allied to Lower Your Costs

Member Owned Not-For-Profit Purchasing Co-Op Established in 1937

Contact Kari Mondt 800-247-5956 and ask how you can become a member of Allied Purchasing www.alliedpurchasing.com

Water Source Evaluation EarthRes Group, Inc. Pipersville, PA Website: www.earthres.com Phone: 800.264.4553 JUL/AUG 2015

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IBWA Working to End the National Parks’ Ban on the Sale of Bottled Water

By Kristin Pearson Wilcox, IBWA Vice President of Government Relations

This summer, Americans and travelers from around the world will visit our country’s amazing network of historic national parks as they enter into a twoyear celebration of the Park Service’s Centennial. Whether hiking along soaring peaks or taking photos of deep ravines, guests will find that the National Park Service (NPS) is the custodian of some of the greatest treasures in the United States. However, when visitors arrive at some destinations administered 50

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by the NPS, they might also notice a lack of bottled water products available to meet their healthy hydration needs.

That is why IBWA has launched an aggressive lobbying effort to end the NPS policy that allows individual park units (the term used to describe the various types of sites NPS manages, historic sites as well as nature parks) to ban the sale of bottled water. In April, more than 360 IBWA members and bottled water industry representatives

from across the United States sent a letter urging the NPS to end the ban on the sale of bottled water in many of its national park units. In that letter, we “respectfully request[ed] that [the NPS] provide an opportunity for meaningful dialogue between our industry and the NPS in order to work together to ensure the health, wellness, and safety of visitors to the national parks.”

Some activist groups have urged the NPS to ban bottled water com-

GOVERNMENT RELATIONS pletely from America’s national parks.

In response, a few national park units have already banned the sale of bottled water. That is an odd and inconsistent choice given that the NPS has recently implemented an ambitious healthy foods strategy as part of its “Healthy Parks Healthy People” program, launched by the Obama Administration. With a goal of encouraging park-goers to make smart, healthy dining choices, the NPS is actively promoting the initiative by selling more healthy foods. When it comes to packaged beverage choices, however, some park visitors may only have the option of purchasing sugary drinks, not zero-calorie, refreshing bottled water.

IBWA issued a press release to draw national media attention and help increase awareness about the industry’s concern. In that release, we pointed out that “a ban on the sale of bottled water at the parks simply makes no sense. Efforts to eliminate or reduce access to bottled water in our national parks will lead to consumers defaulting to less-healthy drink options that have more packaging, more sugar, and greater environmental impacts than bottled water.”

Measured Success Our efforts to help park visitors are paying off. Before IBWA’s lobbying efforts, the NPS did not provide any information on its website about which parks don’t allow the sale of bottled water. However, IBWA kept up the pressure on this issue, with the help of federal legislators. During a recent congressional hearing, members of Congress questioned NPS representatives (after a request from IBWA) over their concerns with the sales ban. We recently learned that the NPS updated its website with a list of 18 park units banning the sale of bottled water.

(See the sidebar on page 52 for a list of parks currently not selling bottled water on their premises.)

ANNOTATED TIMELINE OF NATIONAL PARK SERVICE BOTTLED WATER BAN EFFORTS • May 2010: Grand Canyon National Park (NP) announces ban on bottled water sales effective January 1, 2011.

• November 2010: National Park Service (NPS) identifies elimination of disposable water bottles as a goal in its draft Green Parks Plan.

• December 2010: NPS holds an internal meeting to discuss pros and cons of banning bottled water and concludes that the agency needs to gather more facts and engage the concessioners and distributors for input.

• December 2010: After internal discussion, NPS directs no new bottled water ban initiatives until NPS-wide position is developed; implementation of Grand Canyon NP ban delayed.

• January 2011: NPS meets with bottled water and concessions industry representatives.

• April 2011: NPS announces its Healthy Foods Strategy.

• December 2011: NPS Director Jonathan Jarvis issues “Disposable Plastic Water Bottle Recycling and Reduction” policy, recognizing inconsistency with NPS healthy food initiative.

• February 2012: Grand Canyon NP ban approved.

• March 2012: Bans take effect in Arches and Canyonlands NPs; ban announced for Mt. Rushmore National Memorial.

• April 2012: Final Green Parks Plan issued without draft recommendation to eliminate disposable water bottles.

• September 2012: Petrified Forest NP ban approved.

• June 2013: NPS Director Jarvis launches healthy food choice standards and guidelines, calling for at least 30 percent of beverages offered in front country areas of the parks to have no added sugar; Outer Banks Group ban approved.

• November 2013: Pecos National Historic Park ban approved; Freedom of Information Act (FOIA) request (on behalf of IBWA) to NPS requesting records relating to bottled water ban efforts; NPS responds to FOIA request within an hour, but is not fully responsive.

• December 2013: IBWA files administrative appeal of FOIA request; Department of Interior (DOI) response due January 2014.

• October 2014: DOI acknowledges that its response to the FOIA request is delayed due to a change and shortage in staff, and states that it “will make every effort to reach a decision on [the] appeal within the next three weeks.”

• January 2015: IBWA sends letter to DOI Secretary Sally Jewell requesting a response to FOIA appeal.

• March 2015: In response to the FOIA appeal, DOI Office of the Solicitor acknowledges that the NPS response to the FOIA request was not complete and directs the NPS to provide IBWA with the documents requested within 20 business days; NPS Director Jarvis questioned by Congress with concerns about the sales ban.

• April 2015: NPS FOIA Officer sends final response to IBWA supplying information on FOIA request and posts, for the first time, a list of the 18 park units allowing for the sales ban of bottled water on the NPS website; FOIA officer also states that parks that have bans in place do not report separately on their recycling quantities based on type of material, and therefore “do not have the data available to conduct any post-ban analysis” as required by NPS policy.

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GOVERNMENT RELATIONS

IBWA’S LOBBYING EFFORTS ARE GETTING RESULTS. IBWA has been trying for several years to get information about implementation and required monitoring of the bottled water sales ban in national parks; however, the NPS has not been responsive. In November 2013, a Freedom of Information Act (FOIA) request was filed on behalf of IBWA relating to implementation of the NPS’s bottled water ban policy in the parks.

Based upon the inadequacy of NPS’s response, IBWA filed an appeal in December 2013. More than one year

after the deadline for responding, on March 16, 2015, the Department of Interior (DOI) granted IBWA’s appeal and determined that the NPS fell “well short” in its response to our request for information about the ban on bottled water sales in certain park units. The DOI directed NPS to respond to IBWA’s request by April 13, 2015; by April 30, 2015, IBWA received the “final information” about the sales ban from the NPS. As we go to press, IBWA is currently reviewing that information.

Unmeasured Results by NPS We learned from the FOIA officer collecting information on the ban that the sustainable practices database at the NPS is not tracking the impact of the ban: “for those parks that have discontinued the sale of plastic water bottles, they do not report separately on their recycling quantities based on type, e.g.

plastic, glass, aluminum, paper etc. As a result they do not have the data available to conduct any post-ban analysis.” That is a concerning admission and contrary to the mandates of the NPS policy directive that permits parks to ban bottled water.

IBWA will continue to look for ways to work with the parks to encourage visitors to pursue a healthy lifestyle and to help ensure that visitors have a positive experience during their visits to the parks. To accomplish that goal, we are requesting that all IBWA members help the industry engage the NPS in an open dialogue about the importance of the availability of water—both tap and bottled—at the parks and how to provide visitors with access to both sources of water. To learn more about how to help, contact IBWA Vice President of Government Relations Kristin Pearson Wilcox: kwilcox@ bottledwater.org.

LIST OF NATIONAL PARK UNITS WITH BOTTLED WATER BANS • Zion National Park, Utah (2008) (concessioner-initiated) • Hawaii Volcanoes National Park, Hawaii (2010) • Washita Battlefield National Historic Site, Oklahoma (2011) • Grand Canyon National Park, Arizona (2012)

• Natural Bridges and Hovenweep National Monuments, Utah (2013)

• Canyonlands National Park, Utah (2012)

• Colorado National Monument, Colorado (2013)

• Timpanogos Cave National Monument, Utah (2012)

• Salinas Pueblo Missions National Monument, New Mexico (2015)

• Saguaro National Park, Arizona (2012) (disposable water or soda from vending machines on site)

• Bryce Canyon National Park, Utah (2015)

• Petrified Forest National Park, Arizona (2012) • Colorado National Monument, Colorado (2013) Source: www.concessions.nps.gov/greenline_water_bottle.htm BWR

• San Antonio Missions National Historic Park, Texas (2013)

• Arches National Park, Utah (2012)

• Mount Rushmore National Memorial, South Dakota (2012) (non-enhanced bottled water)

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• Outer Banks Group (Cape Hatteras National Seashore, Fort Raleigh National Historic Site, Wright Brothers National Memorial), North Carolina (2013)

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In addition, the following NPS units have never allowed the sale of disposable plastic water bottles: Dinosaur National Monument, Little Bighorn National Monument, Grant-Kohrs Ranch National Historic Site, El Malpais National Monument, Aztec Ruins National Monument, El Morro National Monument, and Big Thicket National Preserve.

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WHERE YOUR BOTTLED WATER COMES FROM

• IBWA member company bottling facility

Bottled Water, California, and the Facts

By Chris Hogan, IBWA Vice President of Communications

As drought conditions in the southwest region of the United States intensify, particularly in California, individuals, environmental groups, and some political activists are claiming that the bottled water industry is a significant contributor.

Although those claims are unfounded, they have catapulted bottled water into a national debate. It is highly likely that this rapidly developing story will impact not only IBWA members but also the entire U.S. bottled water industry. California 54

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is currently the hotbed of activity; however, many states are expected to experience water shortages within the next decade, even if only on a temporary basis.

Thus, this issue will likely be a longterm challenge for the bottled water industry. We are fortunate that the facts show bottled water has very little impact on California’s current drought situation. But sometimes—especially in the public realm—facts are not enough. As Faith Kearns, an analyst at the California Institute for Water Resources, told CBC

News, “It’s true that even if every company bottling California water packed up and left, there would be no discernible impact on the drought . . . But, there’s a symbolism attached to bottled water.”

Thus, perception is everything.

While IBWA has been busy countering false claims and setting the record straight about bottled water and the California drought, our critics have capitalized on the situation by using it as an opportunity to tell people to stop drinking bottled water. Therefore, we need to amplify our message—and you can help.

COMMUNICATIONS

Messages That Make a Difference When talking with the media, legislators, and consumers—or pushing out industry messages through your company’s social media accounts—here are some facts you need to know: • The total amount of water used for bottled water in the United States per year is 14.39 billion gallons, which accounts for 0.01 percent of all water in the United States.

• All water used for bottled water in California per year accounts for only 0.02 percent of all water used in California.

• Bottled water still has the smallest water and energy use footprint of any packaged beverage. On average, only 1.32 liters of water (including the liter of water consumed) are used to produce 1 liter of finished bottled water.

• Water resource management is a very important issue to the bottled water industry, and sustainable water sources are the single most important aspect of our business.

Our commitment to environmental excellence holds true wherever bottled water facilities are located.

SOMETIMES FACTS ARE NOT ENOUGH AND PERCEPTION IS EVERYTHING. it around the country. Not true. Most of the bottled water from California sources is sold in California. It simply isn’t the usual business model—due to the high transportation costs—to bottle water in one state and then ship it thousands of miles from where it is sourced. Most bottled water plants located throughout the country only service local and regional customers.

In fact, the map at left illustrates how IBWA’s member company bottled water plants are located throughout the United States. Those plants primarily serve customers in their local and regional markets.

Of all the water used in the United States each year, bottled water accounts for only 0.01 percent. In California, bottled water uses just 0.02 percent of all water used in the state every year. Learn more at www.bottledwater.org.

drought conditions. IBWA bottlers are also contacting the California Resources Control Board and their local water agencies to discuss how they can be helpful and partner with those agencies to conserve water.

Conservation Efforts

California Consumption

IBWA member companies in California and elsewhere are working hard to reduce their overall water use.

They have already enacted a variety of water conservation strategies, including the following: • auditing total water use at all of their facilities • looking for leaks in all of their piping and tanks • planting drought-resistant vegetation at their facilities • reminding employees to be good stewards of the environment and encouraging water conservation • implementing water use restrictions at their facilities.

One claim making the media rounds is that the bottled water produced in California is shipped out of state. The charge is that the industry draws water from a drought-stricken state and ships

We would be remiss to not acknowledge that some IBWA member companies are delivering bottled water to communities in California where the local water supplies have run dry due to

Let’s put everything into context. The entire U.S. bottled water retail market is about 11 billion gallons. New York City goes through that amount of tap water in one week. Los Angeles goes through that amount of tap water in less than three weeks. So, the truth is the bottled water industry uses far less water than people imagine—and we use it very efficiently.

DID YOU KNOW?

The Healthy Choice While the issues of groundwater resource management, bottled water’s environmental impact, and the acquisition and sale of “public” water in the commercial market will continue to be topics of concern, so too will the U.S. health crisis. Americans, however, are making great strides in their efforts to choose healthier foods and beverages.

It is not in the public’s best interest to discourage consumption of bottled water: a safe, healthy, and waterefficient product. Research has shown that encouraging people not to drink bottled water only encourages them to consume other, conveniently packaged beverages that take more water and energy to make.

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Promoting a Taste for Water How advocacy efforts by IBWA and health/science professionals are working

By Tamika Sims, IBWA Director of Science and Research

Recent data released from the National Health and Nutrition Examination Survey (NHANES, 2005-2010) indicate nutrient-poor beverages are introduced to many children by the time they are 1 year old. Of those children, 25 percent are drinking fruit drinks and 22 percent are drinking soda, according to research reported in Nutrition Journal (www.nutritionj.com/ content/11/1/92). NHANES data also indicates that at least 75 percent of children 4-8 years old and more than 80 percent of children 9-13 years old did not meet Dietary Reference Intakes (DRIs) for total water intake (www. nutritionj.com/content/12/1/85).

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A recent study by the University of Connecticut’s Rudd Center for Food Policy and Obesity (sugarydrinkfacts. org/resources/SugaryDrinkFACTS_ Report.pdf ) found that although soda consumption in children has decreased, parents are still offering children other sugary beverages. According to Rudd Center researchers, 96 percent of the approximately 1,000 parents they surveyed had given their children ages 2 through 17 sugary drinks within the past month, even with the knowledge that juice and milk are healthier to serve their children. Those sugary drinks are often marketed using terms such as “fruit” and “natural” to describe

the beverage, which can often mislead parents who are making the decisions on what to serve their children.

The health risk is real. Obesity, type 2 diabetes, and cardiovascular disease are non-communicable dietrelated diseases (linked to calorie intake) and rates of incidence among children and adults is concerning.

Americans consume 47 percent of added sugars in their diets from beverages (bit.ly/SugarInBev). The writing is on the wall: We all need to drink more water. So, how can IBWA effect real change with our advocacy efforts to increase America’s water consumption?

TECHNICAL UPATE Join a Water Coalition One way is to connect with like-minded professionals. In April, I attended the inaugural Drinking Water Convening, which was hosted by the University of California’s Nutrition Policy Institute (NPI) and sponsored by the WK Kellogg Foundation. The meeting brought together researchers, scientists, clinicians, policy officers, and industry representatives to focus on strategies to promote water consumption among Americans, especially children. Among the 35 attendees were representatives from the American Heart Association, Kaiser Permanente (Healthy Schools), Rudd Center for Food Policy and Obesity, the National Children’s Oral Health Foundation, and the Partnership for a Healthier America.

Participants discussed recent hydration research, federal and state policy changes, public education, and the media promotion needed to help kids drink more water. We explored how best to utilize the attendees’ expertise and have an impact on changing the drinking habits of Americans. The newly formed coalition decided on the following mission statement: “We must ensure that all kids can drink water wherever they are.” Thus, all coalition activities will help to ensure that water (bottled, filtered, or tap) will be available and accessible to children wherever the live, work, and play.

That meeting followed a September 2014 “Best of Science” letter sent by NPI to the 2015 Dietary Guidelines Advocacy Committee (bit.ly/NPI_ BestOfScience). The letter emphasized the importance of water consumption for health and the health pitfalls of sugarsweetened beverage consumption. The 14 researchers, scientists, nutritionists, clinicians, and public health professionals who signed the letter suggested to the DGAC that it needs to “strengthen the language for drinking water in the

IBWA IS ADVOCATING TO INCLUDE WATER ON THE MYPLATE NUTRITION ICON. [2015 Dietary Guidelines for Americans] and [requested] that the USDA add a water graphic to MyPlate,” the food nutrition guide icon.

Meet With Decision Makers On May 20, 2015, IBWA member representatives from Danone Waters of America, Inc. (Philippe Caradec), DS Services of America, Inc. (Shayron Barnes-Selby), and The Water Guy (IBWA Chairman Bryan Shinn) joined IBWA President Joe Doss, Vice President of Government Relations Kristin Wilcox, and me in meetings at the White House and the U.S. Department of Agriculture (USDA) to discuss bottled water’s important role in healthy hydration. The meetings offered IBWA the opportunity to advocate for the inclusion of more language about the benefits of water consumption in the (soon to be published) 2015 Guidelines and the addition of water on the MyPlate food nutrition icon.

We first met with Debra (Deb) Eschmeyer, the executive director of First Lady Michelle Obama’s Let’s Move! initiative and the White House senior policy advisor for Nutrition Policy.

The second meeting was with Dan Christenson, USDA deputy chief of staff, and Angela Tagtow, executive director for the Center for Nutrition Policy and Promotion (CNPP). During the meetings, IBWA reviewed the scientific research available and the consumer dietary and health trends seen on water consumption since the release of the 2010 Dietary Guidelines for Americans.

To further substantiate our points, we provided copies of the recent comments IBWA and the Drinking Water Research Foundation (DWRF) submitted to USDA and the U.S. Department of Health and Human Services (HHS) on the DGAC’s Scientific Report (bit.ly/IBWA CommentsDGACScientificReport), IBWA’s detailed reference list showcasing literature references pertinent to our healthy hydration messages, the NPI’s Best of Science letter, and an IBWA flyer explaining how Americans can reduce sugar consumption by drinking more water and less sugar-sweetened beverages.

Next Steps As of May 8, 2015, USDA and HHS stopped taking comments on the 2015 DGAC’s Scientific Report. Both agencies will review all comments (the public submitted a record number of comments on the report: close to 30,000) as they prepare to finalize the 2015 Dietary Guidelines for Americans. The agencies are scheduled to publish the 2015 Dietary Guidelines by December 2015.

However, that doesn’t mean IBWA’s work stops. We are continuing to seek opportunities to meet with decision makers within HHS and USDA to ensure that water, including bottled water, is the prominently recommended source of healthy hydration as part of a healthy diet.

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CPO QUIZ

IBWA

certified plant operators (CPOs) are encouraged to complete the following quiz for ½ IBWA continuing education unit (CEU). The questions are derived from material presented in this issue of the Bottled Water Reporter, the IBWA Plant Technical Reference Manual, and the IBWA Bottled Water Code of Practice. Submit this quiz to Claire Crane, IBWA Education and Technical Program Coordinator, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314. Look for additional quizzes in future issues and earn additional IBWA CEUs! Name______________________________________________________

Company_ _________________________________________________

Address____________________________________________________

City_______________________________________________________

State/Province_ _____________________________________________

ZIP/Postal Code_ ___________________________________________

Check your selection for each question

1|

Which of the following does not, by definition, belong in the group?

OO OO OO OO

deionized water artesian well water distilled water purified drinking water

2|

The newest contaminant added to Appendix A in the IBWA Code of Practice is _____.

OO OO OO OO

haloacetic acids hexavalent chromium perchlorate total chromium

3|

FDA references _____ in its standard of identity for purified water.

OO OO OO OO

40 CFR 141 USP 23rd Revision 21 CFR 129 Safe Drinking Water Act

4|

Which of the dissolved gases in natural waters may be an indicator of a pollution issue?

OO OO OO OO

oxygen nitrogen hydrogen sulfide carbon dioxide

5|

Which of the following calorie-rich, but nutrient-poor beverages is often introduced to children as early as 1 year of age?

OO OO OO OO

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water milk formula soda and juices

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6|

According to the Manual of the Conference of State Sanitary Engineers, the minimum distance between a septic tank and a well should be _____.

OO OO OO OO

100 feet 100 meters ½ mile 10 centimeters

7|

The term applied to the measure of water’s capacity to neutralize acids is _____.

OO OO OO OO

acidity hardness pH alkalinity

8|

Actual testing for hexavalent chromium is not required in Appendix A of the IBWA Code of Practice unless the test result for total chromium exceeds _____.

OO OO OO OO

10 ug/l 5 ug/l 1 mg/l 10 mg/l

9|

_____ is the preferred material for truck tank construction.

OO OO OO OO

stainless steel lexan iron polycarbonate

10|

A reduction of total dissolved solids (TDS) in water will result in a(n) __________ in pH.

OO increase OO decrease

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CALENDAR 2015

OCTOBER 16 - 17

Central States Bottled Water Association

Fall Educational Conference

Milwaukee, WI

NOVEMBER 2 - 5

2015 IBWA Annual Business Conference and Trade Show (co-location with NAMA’s CoffeeTea&Water Show) Gaylord National Harbor Hotel National Harbor, MD

CALENDAR 2016

Langguth America. . . . . . . . . . . . . www.langguth-america.com . . . . . . . . . . . 39 MTN Products. . . . . . . . . . . . . . . . www.mtnproducts.com . . . . . . . . . . . . . . . 28

National Testing Labs . . . . . . . . . . www.ntllabs.com . . . . . . . . Inside Back Cover

Pacific Ozone Technology . . . . . . . www.pacificozone.com . . . . . . . . . . . . . . . 35

PhoneTree. . . . . . . . . . . . . . . . . . . www.phonetree.com . . . . . . . . . . . . . . . . . 25

Polymer Solutions International . . . www.prostack.com . . . . . . . . . . . . . . . . . . . 5

Quality Truck . . . . . . . . . . . . . . . . . www.qualitytruckcompany.com . . . . . . . . . 48 Steelhead. . . . . . . . . . . . . . . . . . . www.steelheadinc.com . . . . . . Back Cover

MARCH 16 - 18

Central States Bottled Water Association 8th Annual Convention and Trade Show St. Louis, MO

JUNE 6 - 9

IBWA June Board of Directors and Committee Meetings Hilton Old Town Alexandria, VA

NOVEMBER 7 - 11

IBWA Annual Business Conference and Trade Show (co-location with NAMA CoffeeTea&Water Show) Gaylord Opryland Resort and Conference Center Nashville, TN

Tomlinson . . . . . . . . . . . . . . . . . . . www.tomlinsonind.com. . . . . . . . . . . . . . . 43

Help IBWA Push Out Positive Bottled Water Messages Via Social Media IBWA has developed a Social Media Communications Toolkit to help promote positive stories and news items about the bottled water industry. In the toolkit, you’ll find Facebook posts, Instagram images, Pinterest pins, and Twitter tweets (with URLs to YouTube videos) you can share with your customers, legislators, friends, and family to educate them about bottled water. (Or use them as inspiration and write your own!) When more IBWA member companies push out this content, the more IBWA’s pro-bottled water messages will be amplified. If you are an IBWA member and you’d like to receive the toolkit via email, let us know: IBWASocialMedia@bottledwater.org.

If IBWA members and bottled water professionals don’t spread the positive messages about bottled water, who will?

JUL/AUG 2015

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VALUE OF IBWA MEMBERSHIP BOB GELBACH PRESIDENT NATIONAL TESTING LABORATORIES, LTD. CLEVELAND | OHIO ALL ABOUT BOB Bob does a lot based on trust and integrity.

When not working, he likes to play golf.

Bob also loves to spend time with his family, including his two grandchildren who are three and six.

Three words pretty much sum up Bob Gelbach’s take on why he values his company’s IBWA membership: friendship, business, and ideas. As he says, “you can never have too many friends to sit down with and bounce ideas off of.” Bob is president and founder of Foxboro Capital Ltd., an operating holding company founded in 1995. National Testing Laboratories Ltd. (NTL), which is a wholly owned subsidiary, has been a member of IBWA since 1991.

“It’s been a really good run. You get access to information, access to prominent people in the industry, and access to a voice that is bigger than oneself,” he says. But most importantly, he adds, “If your company ever gets in trouble, you won’t find a better value than IBWA membership because you really don’t know how much you need IBWA until you need it.”

Bob was a public accountant before his mergers and acquisitions work led to the creation of NTL in 1985, when an individual with a concept to analyze drinking water was looking for capital. Thirty years later, NTL is still independently owned and its only focus is strictly to analyze drinking water. “We give people an easy and effective way of knowing what’s in their water,” says Bob. The company—which has the tagline “Why guess? Test.”—tests water for the bottled water industry, food industry, municipal water systems, and consumers. Summing up his work with bottlers, Bob says, “We help bottled water companies protect their brand.” NTL’s success stems from its extensive knowledge of drinking water regulations, strong relationships with regulators, and commitment to superior customer service.

According to Bob, during the 24 years that NTL has been an IBWA member, the company has had the opportunity to meet very important people in the bottled water industry. The interaction is personal as well as professional: “The people we’ve gotten to know are not only fun to talk to about the industry, but to talk to about business in general. You know, how they handle their issues and complexities about any topic: bottled water, getting business, dealing with employees. Or they ask you if you’ve ever run across something, and you share your experience of how you dealt with it. Sometimes you find common ground and sometimes you find new ground.”

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Est. 1970