THE VIEW - Juli- English - Strategic Accounts and Partners

THE VIEW KEEP UP TO DATE WITH EVERYTHING THAT’S NEW AT IBEROSTAR

JULY 2023

2

IN THE LOOP Latest news from around Iberostar New hotel photography RESORT FOCUS Iberostar Selection Albufera A closer look at Manolete restaurant Iberostar Royal Andalus

06 12

16 34

LEADING RESPONSIBLE TOURISM Regreening: rethinking our hotel landscaping 38 World Oceans Day 40 WE ARE IBEROSTAR Meet José Basanta, responsible of beverage at Iberostar Dominicana & Punta Cana 44

3

4

In the loop All you need to know about our resorts

5

The View丨Iberostar

Latest news

We have implemented Honest Food at Iberostar Bouganville Playa, Tenerife

Iberostar Royal Andalus SPA offers massage for children

Honest Food is a food philosophy based on consuming fresh, natural, homemade products; treating the environment and the food we eat with respect, and discovering new cultures and destinations through their cuisines.

Because pampering yourself is not just for adults, Iberostar Royal Andalus offers new treatments in its SPA for the little ones.

Individual massages for children, family massages or children's manicure treatments that will allow children to relax after a day of games and activities as well as offering families a relaxing time together, with family massages.

For a complete experience, the buffet has been refurbished, soundproofing the room and with a decoration inspired by Tenerife.

6

In the loop丨Latest news

We reward the talent of future hotel managers with Iberostar Scholarships Iberostar Group and the Escola d'Hoteleria de les Illes Balears join forces to reward the talent and effort of the most brilliant students in the second year of the Hotel Management course.

With these scholarships, Iberostar will fully fund the 3rd and 4th year of the awarded students and will make it possible for them to join the Iberostar Hotels & Resorts staff when they finish their studies.

7

The View丨Iberostar

Squadball Rally visits Iberostar Slavija in Montenegro From the 7th to the 9th of June, the Squadball Rally stayed at the Iberostar Slavija in Budva, Montenegro.

Squadball Rally is Denmark-based association that organises roadtrips across Europe with high-end sports cars.

24 car-lovers made a stopover at Iberostar Slavija. In addition to enjoying the town, they held a gala dinner and live music on the rooftop of the hotel.

8

In the loop丨Latest news

Striving for sustainable mobility, Iberostar launches a carpooling system for employees As part of our objective of becoming carbon neutral by the year 2030, we are making our journeys to and from the office more sustainable.

Using a tailor-made app, our employees will be able to book their ride to the office (and back) in cars of other colleagues.

9

The View丨Iberostar

Tripadvisor Best of the Best awards The 'Best of the Best' are awarded to the top 1% of Tripadvisor's hotel listings, distinguishing them as travellers' favourites for 2023.

Key highlights: ▶

Iberostar boasts 7 of the top 10 all inclusive resorts in Spain.

▶

Iberostar Grand El Mirador: second best luxury hotel in Spain

▶

Iberostar Selection Andalucía Playa: has been one of the 25 best luxury hotels in Spain.

See the full list of Iberostar Best of the Best award winners

10

The View丨Ibrostar

In the loop丨Tripadvisor awards

“Tripadvisor Travellers Choice 2023”.

54 Iberostar Resorts across the world distinguished.

See all awarded resorts here.

The 'Tripadvisor Travellers Choice awards' are determined based on guest recommendations and ratings over a 12-month period.

With more than 1 billion reviews and opinions from nearly 8 million businesses, Tripadvisor is the biggest travel comparison website in the world, available in 43 markets and 22 languages.

11

The View丨Iberostar

12

In the loop丨New hotel photography

New resort photography

Iberostar Cristina Mallorca ▶

Type of photography: -

▶

-

Rooms Pool Spa Gym

Restaurant Bar Outdoors

Download the pictures on Marketing Tools 13

Iberostar Founty Beach Agadir ▶

Type of photography: -

▶

Rooms Restaurant & Bar Lobby Pool

-

Beach Star Camp Gym

Download the pictures on Marketing Tools

14

In the loop丨New hotel photography

15

16

Resort focus 17

Iberostar Selection Albufera Spain's top choice all inclusive family beachfront resort Playa de Muro, Mallorca

18

Hotel focus丨Iberostar Selection Albufera

Opened 16th June 2023 Two hotels, one amazing all inclusive experience

The fully transformed Albuferas beachfront resort offers a premium All Inclusive holiday experience with a wide range of facilities and diverse and flavourful cuisine.

With a strong focus on sustainability, it brings to Mallorca Iberostar’s all-inclusive formula that is so successful in the Caribbean.

19

The View丨Iberostar

At a glance ▶

The resort is composed of two hotels: Iberostar Selection Albufera Park, ideal for families, and Iberostar Selection Albufera Playa, hosting all types of guests.

▶

Fully refurbished in 2023. In line with its all-inclusive concept, guests of both hotels will be able to access and enjoy the facilities of the entire resort.

▶

Direct and convenient access to Playa de Muro beach, voted the best beach in Spain by tripadvisors users in 2022.

▶

10 restaurants and bars, including 3 new themed restaurants.

▶

7 swimming pools, including an improved and enlarged children’s pool, outdoor heated pool, swim-up pools in selected rooms and a rooftop swimming pool.

▶

Reinvented children’s Star Camp.

▶

Landscaped gardens with local plant species and iconic trees.

20

Hotel focus丨Iberostar Selection Albufera

Decoration connected to the surroundings The hotel's decoration is inspired on the surrounding environment, such as the grey heron, a typical bird of the Albufera Natural Park, which decorates the lobby of Iberostar Selection Albufera Playa.

21

The View丨Iberostar

Rooms and facilities The resort consists of over 600 rooms spread between both hotels, including 25 new swim-up rooms with direct access to one pool, as well as 39 Star Prestige rooms that provide access to exclusive facilities and services.

Furthermore, Iberostar Selection Albufera offers 19 adapted rooms so that all our clients can fully enjoy their vacations.

All rooms have been fully refurbished with decoration and materials inspired by the textures, colours and wildlife of the nearby Albufera Natural Park, a bird sanctuary, and the Mediterranean sea. Sustainability has been at the forefront of this renovation, using wood and wallpaper made from sustainable materials.

22

Hotel Focus丨Iberostar Selection Albufera

23

The View丨Iberostar

Culinary offering 10 restaurants and bars

We bring to Mallorca the successful All Inclusive formula that Iberostar has been offering for years in the Caribbean.

Guests will be welcomed by a rich gastronomic experience with ten restaurants and bars as part of the all-inclusive offering, providing guests with natural, fresh and healthy homemade products, including 100% responsibly-sourced fish.

24

Hotel Focus丨Iberostar Selection Albufera

Iberostar Selection Albufera resort offers three new a la carte restaurants: Kyknos (Greek food by the sea), Nopal (authentic Mexican taqueria) and Martinete (Spanish tapas).

Mestral and Terral are the completely renovated buffet options, and Òliba bar serves drinks and appetizers throughout the day.

There is also an a Beachside Grill, Tamarindos, an ice cream parlour - IceDream, and StarCafe, a convenient bar open 24 hours a day.

25

The View丨Iberostar

Greek cuisine The name KYKNOS means Swan in Greek and is one of the most beautiful birds that inhabits the Albufera of Mallorca. It is a visually elegant animal, in keeping with the image of Iberostar Selection.

This speciality restaurant offers delicious dishes that bring together the colours, aromas and flavours of Greece, and is aligned with Iberostar’s Honest Food concept of fresh and healthy meals with locally sourced produce and ingredients.

The menu showcases our wide selection of responsibly sourced seafood.

26

Hotel focus丨Iberostar Selection Albufera

Mexican taqueria The plant known as Sa Figuera de Moro is a very common species in the countryside of Mallorca and in the Albufera Natural Park.

In Mexico, known as the Nopal, it is an authentic symbol of the nation and is one of the most traditional foods in its gastronomy.

NOPAL brings the concept of a traditional taco house to Mallorca.

The tasty cuisine offering has been created under the guidance of our experienced chefs in Mexico and will be accompanied with vibrant mexican music. ▶

Did you know…?

The chairs in the taqueria are handmade in Mexico by local communities.

The walls are decorated with Alebrijes, Mexican handicrafts that Horario: X-S: 13:00 a 15:00 - 19:30 a 22:00represent imaginary beings made up of22:00 elements of different animals.

D: 12:00 a 15:00 (Brunch) - 19:30 a 27

The View丨Iberostar

Spanish Tapas Martinete is a heron-like bird with nocturnal habits, grey plumage and a greenish-black back, characterised by its intense red eyes.

Its natural habitat is saltwater wetlands such as the Albufera de Mallorca Natural Park, where it is often seen. It is also a well-known musical style of Andalusian song and dance.

This is the Spanish restaurant that guests would love to have in their hometown, with a selection of authentic tapas and the most appreciated Spanish dishes, prepared with locally-sourced ingredients.

28

Hotel destacado丨Iberostar Selection Albuferas

Ice Cream parlour This take-away ice cream parlour will delight children and grown-ups with popsicles, ice cream and crepes to enjoy in the resort, the pool or at the beach.

▶

Horario: X-S: 13:00 a 15:00 - 19:30 a 22:00 D: 12:00 a 15:00 (Brunch) - 19:30 a 22:00 29

The View丨Iberostar

30

Hotel Focus丨Iberostar Selection Albufera

Activities for children - Reinvented Star Camp, Iberostar’s trademark children’s activity concept.

- Enlarged children's pool with Aquafun games and activities.

- Gastronomic offering designed for the little ones, with healthy and tasty food at any of the buffets or themed restaurants, and an Ice Dream parlour to take away, all included.

31

The View丨Iberostar

Surroundings -

Playa de Muro: With over 5km in length, this beach is a shallow stretch of white sand with turquoise waters that delights children and adults alike, and that was Selected the best beach in Spain in 2022 by Tripadvisor users.

-

Albufera Natural Park A wetland habitat home to over 3.000 species of flora and fauna, and that lends itself to beautiful walks and birdwatching, a stone-throw away from the resort.

32

Hotel Focus丨Iberostar Selection Albufera

33

The View丨Iberostar

Manolete restaurant.

Iberostar Royal Andalus

▶ ▶ ▶ ▶

Breakfast: 07:30-10:30 Lunch: 13:30-15:30 Dinner: 19:30-22:30 (summer) Dinner 18:30-21:30 (winter)

34

In the loop丨Manolete, Iberostar Royal Andalus

Classic Andalusian gastronomy at its best Named after one of the most renowned flamenco dancers in history, Manolete restaurant offers delicious Andalusian cuisine, beautifully presented and freshly prepared.

Paying tribute to Spain’s southern cuisine, Manolete brings together a selection of fresh gazpachos, salmorejos (a cold tomato soup that is famous in the south of Spain), typical fried fish and delicious grilled meats.

Local and sustainable ingredients are at the centre of all dishes, offering invigorating flavours that tempt from the moment you’re seated.

Your guests will be able to enjoy a restaurant where they take in the history of Andalusia and tuck into some of Spain’s most loved cuisine.

35

36

Leading responsible tourism

37

The View丨Iberostar

Regreening

Landscaping our resorts’ gardens with a purpose 38

Leading responsible tourism丨Regreening

Regreening: what is it?

Regreening is our program to regenerate and increase green areas in our resorts, prioritising native species.

The importance of plants and green spaces Plants provide numerous benefits for the environment: they serve to control heat, absorb CO2 and filter water.

And It has been shown that being surrounded by green spaces contributes to people's well-being.

By rethinking how we manage green spaces in our hotels we increase our guest experience and continue to drive positive environmental practises.

What are we aiming for 2030?

-

Green spaces will cover 25% of all our properties At least 50% local species in our gardens We will implement rigorous controls of invasive species To measure and reduce water use in all our properties

39

The View丨Iberostar

World Oceans Day th 8 June

At Iberostar we are committed to the health of the oceans and that is why the 8th of June is a very special day for us.

We celebrate it in our hotels, so that our guests can be part of our commitment to coastal health, and we launch a very special campaign to convey our commitment.

40

Leading responsible tourism丨World Oceans Day

We celebrate with our customers World Oceans Day

On 8 June, all the activities that took place in the hotels were related with the Oceans.

We highlight the creation of experience rooms, where the ocean was recreated using recycled materials, allowing children to live a unique experience.

41

We are Iberostar 42

43

The View丨Iberostar

Meet José Basanta Beverages Manager at Iberostar Dominicana and Punta Cana José Basanta has been working at Iberostar for 33 years, and still welcomes visitors with the same enthusiasm as she did on her first day.

Meet José on this video now!

44

We are Iberostar丨Basanta, Iberostar Dominicana & Punta Cana

"The key to my success is my desire to overcome obstacles, wanting to do well”

45