The View AME #2 - CAN

THE VIEW

EVERYTHING YOU NEED TO KNOW ABOUT IBEROSTAR AND MORE

CAN/AMERICA - JULY 2023

*The portfolio of “Iberostar Beachfront Resorts” excludes Iberostar’s interests in Cuba 2

Connect Our Segments

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Latest Updates

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Stand-out Resort 14

Iberostar Punta Cana

Stand-out Destination 20

Mexico

Inspiring Responsible Tourism Waste-free by 2025

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Regreening

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Iberostar Praia do Forte complex with 100% renewable electricity

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Our Channels

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StarAgents

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Connect

Everything you need to know about our hotels.

Todo lo que necesitas saber de nuestros hoteles

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The View丨Iberostar

Discover our specialized segments

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Connect丨Our segments

Weddings Take your clients' love story to new places. Invite them to say "I DO" in unique settings customized in the way they imagined, with enhanced sustainability, and a guest experience unlike any other. They bring their love, and we'll take care of the rest by creating their perfect day and a lifetime of memories. For more information, visit: https://www.iberostaragents.ca/weddings

Meetings & Events With years of experience in the meetings and incentives industry, we create responsible events in an elevated environment with the highest standards of care. From award-winning beaches to exciting cities, there's an option for every incentive trip and business meeting.

For more information, visit: https://www.iberostarmeetings.ca/

Golf Welcome to a collection of golf courses so diverse and attractive as each of the destinations in which they are found. Designed by famed course architects, Golf at Iberostar offers the ideal balance of challenge, nature, and world-renowned hospitality. For more information, visit: https://www.iberostaragents.ca/golf

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The View丨Iberostar

Latest updates

New Show

Latest Award

New show at Iberostar Selection Playa Mita!

Travelers Choice Award 2023: 49 of our hotels have won Tripadvisor's Travelers' Choice® award, which recognizes hotels that consistently earn excellent reviews and manage to maintain a top score between 4 and 5 for 12 consecutive months. The award-winning hotels in the Americas are:

We invite our guests to immerse themselves in the Wixarika and Cora cultures when they set foot in the resort.

Perfect for those seeking to discover their own divinity, the new Wixarika Ceremony is dedicated to nature and its deities. The presentation features traditional dances and chants performed to the sound of drums and rattles that purify the souls of all attendees to thank the gods. Guests can witness the ceremony every Thursday at 6:55 p.m. at the deck.

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Jamaica: Iberostar Selection Rose Hall Suites Mexico: Coral Level at Iberostar Selection Cancun Dominican Republic: Coral Level at Iberostar Selection Bávaro Dominican Republic: Iberostar Selection Hacienda Dominicus

Connect丨Latest Updates

SPA - Cancer Care

New Room Categories

To offer greater wellness and inclusivity to our clients at hotels in Jamaica, the Dominican Republic, and Mexico, guests who suffer or have suffered from cancer can receive specialized treatment at our SPA Sensations. Therapists will be able to assess which treatment and products are best for guests, creating an even more relaxing vacation.

As part of our efforts to maintain client satisfaction, specifically in providing the highest quality of service, we have updated our room categories. Read for more details.

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The View丨Iberostar

Online Check-In Did you know that we have online check-in?

Get to know its perks: -

Available from the moment you book until the moment you check-in.

Accessible from any device.

Information in 7 languages.

Save time at the hotel, with a more agile check-in process.

The hotel will be able to know your arrival time.

Easily accessible on Iberostar.com and through the following link: webcheckin.iberostar.com.

Fast and easy! You only need to provide the following information: -

NOTES: Excludes hotels in Cuba, Iberostar Amazon, Iberostar Club Palmeraie Marrakech and Greece.

Available to all customers, regardless of the purchase channel: -

Name of booked hotel Arrival date First name Last name

B2C B2B TTOO

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Connect丨Latest Updates

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Stand-out Resort Iberostar Punta Cana - Punta Cana - República Dominicana

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The View丨Iberostar

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Stand-out Resort丨Iberostar Punta Cana

The View丨Iberostar

Iberostar Cala Iberostar Punta Cana Domingos An all-inclusive, affordable luxury experience with excellent service and quality cuisine.

Reapertura: 28 Abril 2023

A resort worth enjoying with the entire family! With endless activities for kids and adults, quality cuisine along with a wide range of Este espectacular resort frente al mar ha sido culinary options, will enjoyactivas a family-friendly and energetic El resort ideal guests para parejas y familias completamente renovado en 2023. Rodeado por el resort, perfect for those looking to experience an affordable and Parque Natural de la Albufera de Mallorca una depools, las luxurious all-inclusive experience.

With y2 en outdoor a golf de Mallorca, Completamente renovado y ubicado en la costaSPA, sureste mejores playas de la isla, la Playa de Muro. course, Coral Lab and Star Camp, the resort will provide guests with nos encontramos ante un amplio the Caribbean vacation of their dreams. complejo rodeado de campo y Iberostar ha perfeccionado durante décadas la fórmula bañado por las aguas turquesas de Cala Domingos Petit.

del further Todo Incluído en sus del Caribe y México, que Punta Cana To enhance the resorts guest experience, the Iberostar se aplicará en Mallorca en este extenso Resort 28, familiar deto December hotel will undergo renovations from August 2023 Iberostar Cala Domingos es ideal para parejas y familias activas que referencia en las Islas Baleares.

10, 2023, and will pause operations during this period. The Bavaro buscan vacaciones rodeados de naturaleza en una de las resort willunas be operating normaly these renovations.

costas más bonitas de Mallorca.

Pronto dispondremos de más información.

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The View丨Iberostar

A Quick Look - 427 rooms.

- Located in Playa Bávaro, 25 minutes from Punta Cana airport.

- 2 outdoor swimming pools.

- 4 bars, 2 buffets with show cooking and 6 themed restaurants: Asian, Mexican, Gourmet, Smoke House, Mediterranean & Star Rock American Restaurant.

- Spa, Golf Course, Theater and Fit & Fun Gym. - Coral Lab. - Access to Iberostar Dominicana facilities and restaurants.

Access the virtual tour

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Stand-out Resort丨Iberostar Punta Cana

All-Inclusive Experience Food and Beverage - Breakfast, lunch and dinner buffet at the main restaurant.

- A la carte dining: 2 reservations for stays of 4 nights or less, 3 reservations for stays of 5 to 7 nights and 5 reservations for stays of 8 nights or more.

- Snack bar available all day.

- Bar and disco service with local and international drinks.

- A minibar restocked daily.

Entertainment and Activities - Daily sports and recreation program.

- One hour per day of non-motorized water activities (Hobie Cat, kayaking, snorkeling, windsurfing).

- Kids activities at Star Camp.

- Live evening entertainment.

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Stand-out Destination Create Unique Stories in Mexico

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The View丨Iberostar

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The View丨Iberostar

Iberostar Cala Mexico Domingos

Stand-out Destination丨Mexico

Cultural richness, world-renowned gastronomy, and endless white sandy beaches.

Reapertura: 28 Abril 2023

Mexico's tourist attractions are linked to both the country's history and its beaches. Iberostar has hotels in the best locations in Mexico. You Este resort frente al mar hawhere sido there are 7 hotels in the can espectacular choose to stay in the Caribbean, El resort ideal para parejas activas y familias completamente en 2023.

Rodeadothe porbest el hotels for families in historic Rivierarenovado Maya, some considered Parque Natural la Albufera de Mallorca y en an unaadults-only de las Mexico; two indelively Cancun, one of them hotel, perfect Completamente renovado y ubicado en la costa sureste de Mallorca, mejores playas de la isla, la Playa de Muro. for couples' activities in Mexico, and finally a resort in the diving nos encontramos ante un amplio complejo rodeado de campo y paradise, the island of Cozumel. And on the Pacific coast, Playa Mita Iberostar ha perfeccionado durante décadas la fórmula bañado las aguas deuntamed Cala Domingos Petit. is waitingpor for explorers to turquesas venture into its nature. del Todo Incluído en sus resorts del Caribe y México, que se aplicará en Mallorca en este extenso Resort familiar de

All of our hotels surrounded green areas and have extensive Iberostar Cala are Domingos esby ideal para parejas y an familias activas que referencia en las Islas Baleares. sustainability program. As part of our sustainability efforts we have buscan unas vacaciones rodeados de naturaleza en una de las eliminated single-use plastics in all of our resorts, implemented costas bonitas de hotels Mallorca. artificialmás intelligence in our to reduce food waste, and have coral labs led by scientific teams which focus on coral restoration. Also, Mexico was the first destination to offer 100% responsibly sourced seafood and fish.

Pronto dispondremos de más información.

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The View丨Iberostar

A Quick Look - The best resorts located on the beachfront: RIVIERA MAYA - Iberostar Grand Paraíso - Iberostar Selection Paraíso Maya Suites - Iberostar Selection Paraíso Lindo - Iberostar Paraíso Beach - Iberostar Paraíso del Mar - Iberostar Tucán - Iberostar Quetzal CANCUN - Iberostar Selection Cancún - Coral Level at Iberostar Selection Cancún COZUMEL - Iberostar Cozumel RIVIERA NAYARIT - Iberostar Selection Playa Mita Click here to consult the information on the new sanitation rates.

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Stand-out Destination丨Mexico

Iberostar Experience in Mexico Gastronomy Mexican gastronomy is a family tradition and a social occasion with long gatherings around the dinner table. Mexico's traditional food is as diverse as its territory is vast. That is why the restaurants at our all-inclusive resorts are centered in providing guests with the opportunity to taste the traditional foods from the different Mexican regions. Some of delicious specialties include the cochinita pibil, which is typical of the Yucatan Peninsula and taquerias.

Entertainment The most exclusive hotel entertainment experiences are coming to Iberostar! With the help of great performers and staff, they bring to the stage a riveting performance. Check out some of our new shows at an additional cost: Iluzio: An exquisite culinary experience that combines magical spells with the highest level of gastronomy.

- Dolce: A sensory tasting experience that fuses music with chocolate tasting.

- For more information on cost, days and schedules click here.

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Inspiring responsible tourism

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The View丨Iberostar

Waste-free by 2025

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Inspiring responsible tourism 丨Waste-free by 2025

Whether it's recycling decorations or turning organic waste into compost and fertilizer, we continue to maximize the life span of materials as part of our journey to become waste-free. At Iberostar, managing our waste is one of our top priorities and we are committed to sending no waste to landfill by 2025, a goal that our global 3R department and the Winnow artificial intelligence, installed in hotels to help prevent food waste, helps us to make a reality at all our hotels. They are always working on reducing, reusing and recycling!

Separating, weighing and measuring waste at our hotels will ensure that by 2025 our goal is reached!

Our manifiesto: Behind every action, there is a purpose.

Ours is to be waste-free by 2025 through initiatives implemented at our hotels that promote circular economy and the reduction of waste at each destination.

Thanks to these key actions, we have managed to reduce waste sent to landfill by 36%.

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The View丨Iberostar

Regreening

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Inspiring responsible tourism 丨Regreening

Regeneration of green spaces Why are we committed to regenerating green spaces?

Studies have shown that plants provide numerous benefits to the environment: they address air and water pollution, serve to control heat, absorb CO2 and filter water.

It has also been proven that being surrounded by green spaces contributes to people's well-being. In the case of Iberostar hotels, we can contribute to the well-being of our guests and employees.

Our Manifiesto: We are covering 25% of our resorts with beautiful gardens where local plant species can flourish and grow.

This helps to enhance biodiversity and create a natural refuge for wildlife.

Your guests will enjoy colorful vacations at Iberostar for a more protected planet.

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The View丨Iberostar

Iberostar Praia do Forte complex with 100% renewable electricity

Iberostar Beachfront Resorts is proud to announce that it has achieved 100% renewable energy supply for its hotels in Bahia, Brazil, making it the first Iberostar resort in the Americas to take the step forward towards decarbonization. The resort, which has two hotels - Iberostar Selection Praia do Forte and Iberostar Bahia - and more than a thousand rooms, employs more than 2,000 people and receives approximately 181,000 guests a year, which demands an energy consumption that reached 21,217 MWh in 2022. "We are celebrating that the energy used at our hotels in Brazil are all from 100% renewable sources. This milestone is the result of the company's strong commitment to its own 2030 Agenda, which aims to achieve carbon neutrality across Iberostar's global operations by 2030. Thanks to our ambitious commitments and the tireless efforts of our Sustainability, Operations and Resources teams, we have successfully ensured that the energy supplied to our resorts in Brazil are from fully renewable sources," explains Gabriel Martorell, Director of Sustainability Governance at Iberostar.

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Inspiring responsible tourism 丨100% renewable electricity

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The View丨Iberostar

Our Channels Always stay connected with us for the latest news and promotions.

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Our Channels丨Everything you need just a click away

Everything you need just a click away!

Social Media

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The View丨Iberostar

Welcome to StarAgents!

Our exclusive rewards program for travel agents.

- Earn points on all your bookings at Iberostar.

- Access exclusive discounts for your personal stay.

- Book free stays when you redeem your StarAgents points, which are valid for up to 2 years for use.

On the StarAgents website, you can: - Add points from bookings made with tour operators.

- Check points balances and pending points.

- Reclaim your lost points from previous bookings.

- Enjoy the flexibility of transferring points between travel agents.

- Discover exclusive offers and promotions.

- Redeem points for stays at Iberostar Hotels & Resorts worldwide*.

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Our Channels丨Star Agents

Still not a StarAgent?

Register Now *The StarAgents program does not apply to Iberostar hotels in Cuba, New York, Greece, Morocco, Tunisia and Montenegro. **Should you require any additional information or details, please contact your Key Account Manager or BDM. 35