The View AME # 1 - CAN

THE VIEW

EVERYTHING YOU NEED TO KNOW ABOUT IBEROSTAR AND MORE

CAN/AMERICA - MAY 2023

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Connect About Iberostar

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Latest Updates

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Stand-out Resort 14

Iberostar Grand Paraíso

Inspiring Responsible Tourism We will be carbon neutral by 2030

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Responsible Fishing

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Our Channels

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Star Agents

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Connect

Everything you need to know about our hotels.

Todo lo que necesitas saber de nuestros hoteles

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The View丨Iberostar

About Iberostar With business origins dating back to 1877, Iberostar is a 100% family-owned multinational company of Spanish origin with years of experience in the travel and hospitality industry. Over several generations, the company has remained true to its values, values which have created our corporate culture and have shaped the Iberostar Group with a vision for the future.

The primary line of business is Iberostar Hotels & Resorts, with a portfolio of more than 100 4- and 5-star hotels in 16 countries. We also operate a responsible tourism model, focused on caring for people and the environment. Our sustainable business model has made the company a global benchmark.

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Connect丨About Iberostar

Our values - Responsibility: We are committed to people and the environment.

- Transparency: We show integrity in our decisions and actions.

- Humility: We are aware of our limits.

- Passion: We love what we do.

- Creativity: We are constantly evolving and looking for original solutions.

What defines us - We are in the best Locations.

- We work towards Sustainability.

- We strive to have a Cuisine based on excellence with quality products.

- Our guests guarantee our Quality.

- The people who take care of our guests and the places we create for them transmit our Personality.

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The View丨Iberostar

Latest updates

Updates in Mexico for kids

Latest Awards

The new Kangaroo space was designed for kids under 3 years old accompanied by an adult. Located at Iberostar Paraíso del Mar & Beach, and available to the entire complex, the space is open from 10:00am to 5:00pm and is designed to the entertain the little ones.

Booking.com Award: 49 of our hotels in Europe and 20 in America have been awarded Booking's Traveler Review Award 2023. We continue to work to create unique experiences and promote responsible tourism - thank you for your support!

Breakfast with characters has been implemented at the Under the Sea restaurant - Iberostar Selection Paraíso Lindo: - Thursday and Saturday at 9:30am.

- $25 USD - includes 1 child and 1 adult. $5 USD per additional adult; $3 USD for additional children (3+ years).

IAGTO Outstanding Service Award 2023: Iberostar Hotels & Resorts is one of 60 companies and organizations to receive this year's IAGTO Outstanding Service Award! More than 670 tour operators were invited to vote for golf tourism industry suppliers that provided the best experience and service to golf traveling customers.

*Kids under 3 years old (2 and under) free with the purchase of a ticket.

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Connect丨Latest Updates

2023 Renovations in Mexico

Renovations in the Dominican Republic

Hotel: Iberostar Selection Cancun Dates: April 17th - September 16th Partial renovation of the "Superior Ocean View" rooms.

Hotel: Iberostar Punta Cana Dates: August 28th to December 10th All room categories will be renovated in 2023, except for Junior Suites.

The "La Cana" beach restaurant will also be remodeled during the same dates.

Hotel: Iberostar Selection Paraíso Lindo Dates: April 10th - August 25th Partial renovation of 147 rooms.

*Total closure of the hotel during dates.

Hotel: Iberostar Selection Paraíso Maya Suites Dates: August 28th to December 15th Partial renovation of 204 rooms.

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Throughout 2022, a comprehensive renovation was carried out at the Iberostar Selection Hacienda Dominicus hotel in Bayahibe. Main renovations: - 528 rooms with high-tech installation - Lobby bar.

- Star Camp.

- Bubble pool.

*It will not affect the services we offer at the Hotel.

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The View丨Iberostar

Iberostar Heritage Grand Amazon Updates

Partial closure of the Bávaro Golf Club

- Late check out (departure at 12:00 p.m. subject to availability): R$ 250.00.

- Late check out with lunch (check out at 12:00 p.m. and then lunch - subject to availability): R$ 350.00.

- WiFi available on the upper deck.

- Discover and follow our new Instagram account: @iberostarheritagegrandamazon

The Iberostar Bávaro Golf Club Dominican Republic will undergo its annual aeration/maintenance process from August 7-20th, 2023. This will allow us to be completely ready for the start of the high season. Only nine (9) holes will be available during these dates.

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Connect丨Latest Updates

New Feature: Hotel Maps

Our first fully electric hotel in Spain

At Iberostar Group, we continue our commitment to innovation and digitalization through our Digital Hotel Project. Therefore, we have digitized the routes of our resorts so that our guests can be guided by a map incorporated into our application in order to easily access all points of interest.

The Iberostar Cristina hotel has become our first hotel in Spain with zero-emission energy consumption. We replaced the processes that utilized fossil fuels with electricity, all of which are of renewable sources. In the case of Iberostar Cristina, the electricity will be renewable by two means: the hotel's own production of photovoltaic solar energy and guarantees of renewable sources.

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Stand-out Resort Iberostar Grand Paraíso - Riviera Maya - Mexico

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The View丨Iberostar

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Stand-out Resort丨Iberostar Grand Paraíso

The View丨Iberostar

Iberostar Cala Iberostar Grand Domingos Paraíso

Reapertura: 28 Abril 2023 Discover the adults-only opulence of Iberostar's luxury category, with an oceanfront setting that exudes elegance.

Este espectacular resort frente al mar ha sido

El resort ideal para parejas activas y familias completamente renovado en 2023. Rodeado por el

This adults-only resort boasts an elegant and luxurious design, a Parque deof laarchitecture.

Albufera de Mallorca y en una de las unique Natural example Iberostar Grand Paraiso also offers Completamente renovado y ubicado en la costa sureste de Mallorca, mejores playas de la isla, la Playa de Muro. butler services in select rooms and concierge services that allow nos encontramos anterest. un With amplio complejo rodeado de campo y guests to customize their deluxe accommodations, Iberostar perfeccionado durante décadas laand fórmula unlimitedha fine dining in themed restaurants an exclusive Petit. bañado por las aguas turquesas de Cala Domingos del Todo Incluído en sus resorts dela Caribe México, que entertainment program offering varietyyof nightly shows, guests se en Mallorca extenso Resort familiar de canaplicará take their vacationentoeste a whole other level.

Iberostar Cala Domingos es ideal para parejas y familias activas que referencia en las Islas Baleares.

In addition to guaranteeing anrodeados unforgettable the resort cande las buscan unas vacaciones devacation, naturaleza en una also become the perfect place for meetings and events, for a costas más bonitas de Mallorca. challenging round of golf on our P.B. Dye designed course or to celebrate the wedding of your dreams. Thanks to the hotel's specialized team, every detail will be in perfect harmony to create luxurious and incredible memories.

Pronto dispondremos de más información.

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The View丨Iberostar

A Quick Look - 310 rooms.

- Located in Riviera Maya, 30 minutes from Cancun airport.

- Heated seawater pool and heated pool.

- 5 bars, 1 of which is a pool bar. 2 buffet restaurants with show cooking and 4 specialty restaurants: Signature Cuisine, Italian, Japanese, Surf & Turf.

- Grand Cellar.

- Spa, golf course, tennis and pickleball courts.

Access the virtual tour

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Stand-out Resort丨Iberostar Grand Paraíso

Grand Experience Food, Beverage and Entertainment Making the Grand experience even more incredible with the unique new offerings for guests such as: - Mixology bar carts.

- Signature cocktails.

- Enhanced Tequila and Mezcal offerings.

- Enhanced all-inclusive wine list.

- Themed nights.

- New daytime entertainment options and much more.

Grand Experience Team A team of service professionals trained to be responsible for providing an unparalleled level of attention, enhancing the development of standards, services and operations.

Guests can count on our exclusive Grand Ambassador team to provide luxurious moments during their stay in all room categories. And in select rooms, they can further personalize their relaxation with butler service.

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Inspiring responsible tourism

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The View丨Iberostar

We will be carbon neutral by 2030 20

Inspiring Responsible Tourism丨We will be carbon neutral by 2030

Iberostar will reduce its carbon emissions to zero by 2030, 20 years ahead of the global target set by the industry. We presented our decarbonization roadmap, the most ambitious in the industry, at the 27th edition of the United Nations Conference (COP 27), which took place in 2022, in the city of Sharm El Sheikh (Egypt).

Through our decarbonization strategy, we are committed to reducing absolute Scope 1 and 2 greenhouse gas (GHG) emissions by 85% by 2030 compared to the 2019 base year. We also commit to reduce absolute Scope 3 GHG emissions by 50% in the same timeframe. In addition, we will offset the remaining emissions by relying on nature-based solutions to protect and restore ecosystems at all destinations.

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The View丨Iberostar

Responsible Fishing

INCLUIR AQUI MATERIAL DO MÊS (vídeo/imagem)

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Inspiring Responsible Tourism 丨Responsible Fishing

What is responsible seafood and fishing?

To be responsible, fish must be sourced in a way that considers: - The long-term vitality of the species (healthy populations) → we only fish for species outside the red list, and with sufficient population so that they do not disappear. We fish when they are not in the reproductive period, ensuring the future of the species and respecting closed seasons.

IMAGEM WOC/Sabias que?

- The health of the oceans → not catching other species of small size, always respecting the framework of the law.

- Supporting fishing communities → 800 million people worldwide depend on fish and seafood to sustain their livelihoods.

In our hotels, we combine: - Responsible fishing.

- Culinary excellence (key to the guest experience).

- Local gastronomic tradition (local flavors and traditions).

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The View丨Iberostar

Our Channels Always stay connected with us for the latest news and promotions.

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Our Channels丨Everything you need just a click away

Everything you need just a click away!

Social Media

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The View丨Iberostar

Welcome to StarAgents!

Our exclusive rewards program for travel agents.

- Earn points on all your bookings at Iberostar.

- Access exclusive discounts for your personal stay.

- Book free stays when you redeem your StarAgents points, which are valid for up to 2 years for use.

On the StarAgents website, you can: - Add points from bookings made with tour operators.

- Check points balances and pending points.

- Reclaim your lost points from previous bookings.

- Enjoy the flexibility of transferring points between travel agents.

- Discover exclusive offers and promotions.

- Redeem points for stays at Iberostar Hotels & Resorts worldwide*.

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Our Channels丨Star Agents

Still not a StarAgent?

Register Now *The StarAgents program does not apply to Iberostar hotels in Cuba, New York, Greece, Morocco, Tunisia and Montenegro. **Should you require any additional information or details, please contact your Key Account Manager or BDM. 27