The View AME # 1 - USA

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THE VIEW

EVERYTHINGYOUNEEDTOKNOWABOUTIBEROSTARANDMORE

USA/AMERICA-MAY2023
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Connect AboutIberostar 6 LatestUpdates 8 Stand-out Resort IberostarGrandParaíso 14 Inspiring Responsible Tourism Wewillbecarbonneutralby2030 20 ResponsibleFishing 22 Our Channels 25 StarAgents 26 3
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Everythingyouneedtoknowaboutourhotels.

Connect

About Iberostar

Withbusinessoriginsdatingbackto1877,Iberostarisa100% family-ownedmultinationalcompanyofSpanishoriginwith yearsofexperienceinthetravelandhospitalityindustry.Over severalgenerations,thecompanyhasremainedtruetoits values,valueswhichhavecreatedourcorporatecultureand haveshapedtheIberostarGroupwithavisionforthefuture.

TheprimarylineofbusinessisIberostarHotels&Resorts,with aportfolioofmorethan1004-and5-starhotelsin16 countries.Wealsooperatearesponsibletourismmodel, focusedoncaringforpeopleandtheenvironment.Our sustainablebusinessmodelhasmadethecompanya globalbenchmark.

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TheView丨Iberostar

Our values

-Responsibility:Wearecommittedtopeopleandtheenvironment.

-Transparency:Weshowintegrityinourdecisionsandactions.

-Humility:Weareawareofourlimits.

What defines us

-WeareinthebestLocations.

-WeworktowardsSustainability.

-WestrivetohaveaCuisinebasedonexcellencewith qualityproducts.

-OurguestsguaranteeourQuality.

-Thepeoplewhotakecareofourguestsandtheplaceswecreateforthem transmitourPersonality.

Connect丨AboutIberostar 7

Latest updates

Updates in Mexico for kids

ThenewKangaroospacewasdesigned forkidsunder3yearsoldaccompaniedby anadult.LocatedatIberostarParaísodel Mar&Beach,andavailabletotheentire complex,thespaceisopenfrom10:00am to5:00pmandisdesignedtothe entertainthelittleones.

Breakfastwithcharactershasbeen implementedattheUndertheSea restaurant-IberostarSelection

ParaísoLindo:

-ThursdayandSaturdayat9:30am.

-$25USD-includes1childand1adult. $5USDperadditionaladult;$3USDfor additionalchildren(3+years).

*Kidsunder3yearsold(2andunder)free withthepurchaseofaticket.

Latest Awards

Booking.comAward:49ofourhotelsin Europeand20inAmericahavebeen awardedBooking'sTravelerReviewAward 2023.Wecontinuetoworktocreateunique experiencesandpromoteresponsible tourism-thankyouforyoursupport!

IAGTOOutstandingServiceAward2023: IberostarHotels&Resortsisoneof60 companiesandorganizationstoreceive thisyear'sIAGTOOutstandingService Award!Morethan670touroperatorswere invitedtovoteforgolftourismindustry suppliersthatprovidedthebestexperience andservicetogolftravelingcustomers.

TheView丨Iberostar
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2023 Renovations in Mexico Renovations in the Dominican Republic

Hotel:IberostarSelectionCancun

Dates:April17th-September16th

Partialrenovationofthe"SuperiorOcean View"rooms.

Hotel:IberostarSelectionParaísoLindo

Dates:April10th-August25th

Partialrenovationof147rooms.

Hotel:IberostarSelectionParaíso

MayaSuites

Dates:August28thtoDecember15th

Partialrenovationof204rooms.

*Itwillnotaffecttheservicesweofferat theHotel.

Hotel:IberostarPuntaCana

Dates:August28thtoDecember10th. Allroomcategorieswillberenovatedin 2023,exceptforJuniorSuites.

The"LaCana"beachrestaurantwillalsobe remodeledduringthesamedates.

*Totalclosureofthehotelduringthese dates.

Throughout2022,acomprehensive renovationwascarriedoutattheIberostar SelectionHaciendaDominicushotelin Bayahibe.Mainrenovations:

-528roomswithhigh-techinstallation

-Lobbybar.

-StarCamp.

-Bubblepool.

9 Connect丨LatestUpdates

Iberostar Heritage

Grand Amazon Updates

-Latecheckout(departureat12:00p.m.subjecttoavailability):R$250.00.

-Latecheckoutwithlunch(checkoutat 12:00p.m.andthenlunch-subjectto availability):R$350.00.

-WiFiavailableontheupperdeck.

-Discoverandfollowournew Instagram account:

@iberostarheritagegrandamazon

Partial closure of the Bávaro Golf Club

TheIberostarBávaroGolfClubDominicanRepublicwillundergoitsannual aeration/maintenanceprocessfromAugust 7-20th,2023.Thiswillallowustobe completelyreadyforthestartofthehigh season.Onlynine(9)holeswillbeavailable duringthesedates.

TheView丨Iberostar 10

New Feature: Hotel Maps

AtIberostarGroup,wecontinueour commitmenttoinnovationand digitalizationthroughourDigitalHotel Project.Therefore,wehavedigitizedthe routesofourresortssothatourguests canbeguidedbyamapincorporatedinto ourapplicationinordertoeasilyaccessall pointsofinterest.

Our first fully electric hotel in Spain

TheIberostarCristinahotelhasbecome ourfirsthotelinSpainwithzero-emission energyconsumption.Wereplacedthe processesthatutilizedfossilfuelswith electricity,allofwhichareofrenewable sources.InthecaseofIberostarCristina, theelectricitywillberenewablebytwo means:thehotel'sownproductionof photovoltaicsolarenergyandguarantees ofrenewablesources.

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Connect丨LatestUpdates
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13 Stand-out Resort IberostarGrandParaíso-RivieraMaya-Mexico
TheView丨Iberostar

Iberostar Cala Domingos Reapertura:

Iberostar Cala Domingos

Iberostar Grand Paraíso

28 Abril 2023

Discover the adults-only opulence of Iberostar's luxury category, with an oceanfront setting that exudes elegance.

Elresortidealparaparejasactivasyfamilias

Thisadults-onlyresortboastsanelegantandluxuriousdesign,a uniqueexampleofarchitecture.IberostarGrandParaisoalsooffers butlerservicesinselectroomsandconciergeservicesthatallow gueststocustomizetheirrest.Withdeluxeaccommodations, unlimitedfinedininginthemedrestaurantsandanexclusive entertainmentprogramofferingavarietyofnightlyshows,guests cantaketheirvacationtoawholeotherlevel.

CompletamenterenovadoyubicadoenlacostasurestedeMallorca, nosencontramosanteunampliocomplejorodeadodecampoy bañadoporlasaguasturquesasdeCalaDomingosPetit.

Esteespectacularresortfrentealmarhasido completamenterenovadoen2023.Rodeadoporel ParqueNaturaldelaAlbuferadeMallorcayenunadelas mejoresplayasdelaisla,laPlayadeMuro. Iberostarhaperfeccionadodurantedécadaslafórmula delTodoIncluídoensusresortsdelCaribeyMéxico,que seaplicaráenMallorcaenesteextensoResortfamiliarde referenciaenlasIslasBaleares.

IberostarCalaDomingosesidealparaparejasyfamiliasactivasque buscanunasvacacionesrodeadosdenaturalezaenunadelas costasmásbonitasdeMallorca.

Inadditiontoguaranteeinganunforgettablevacation,theresortcan alsobecometheperfectplaceformeetingsandevents,fora challengingroundofgolfonourP.B.Dyedesignedcourseorto celebratetheweddingofyourdreams.Thankstothehotel's specializedteam,everydetailwillbeinperfectharmonytocreate luxuriousandincrediblememories.

Prontodispondremosdemásinformación.

TheView丨
Iberostar
Stand-outResort丨IberostarGrandParaíso

A Quick Look

-310rooms.

-LocatedinRivieraMaya,30minutesfromCancunairport.

-Heatedseawaterpoolandheatedpool.

-5bars,1ofwhichisapoolbar.2buffetrestaurantswithshowcookingand4 specialtyrestaurants:SignatureCuisine,Italian,Japanese,Surf&Turf.

-GrandCellar.

-Spa,golfcourse,tennisandpickleballcourts.

Accessthevirtualtour

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Grand Experience

Food, Beverage and Entertainment

MakingtheGrandexperienceevenmore incrediblewiththeuniquenewofferings forguestssuchas:

-Mixologybarcarts.

-Signaturecocktails.

-EnhancedTequilaandMezcalofferings.

-Enhancedall-inclusivewinelist.

-Themednights.

-Newdaytimeentertainmentoptionsand muchmore.

Grand Experience Team

Ateamofserviceprofessionalstrained toberesponsibleforprovidingan unparalleledlevelofattention, enhancingthedevelopmentof standards,servicesandoperations. Guestscancountonourexclusive GrandAmbassadorteamtoprovide luxuriousmomentsduringtheirstayin allroomcategories.Andinselectrooms, theycanfurtherpersonalizetheir relaxationwithbutlerservice.

17 Stand-outResort丨IberostarGrandParaíso

Inspiring responsible tourism

We will be carbon neutral by 2030

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TheView丨Iberostar

Iberostarwillreduceitscarbonemissions tozeroby2030,20yearsaheadofthe globaltargetsetbytheindustry.We presentedourdecarbonizationroadmap, themostambitiousintheindustry,atthe 27theditionoftheUnitedNations Conference(COP27),whichtookplacein 2022,inthecityofSharmElSheikh(Egypt).

Throughourdecarbonizationstrategy,we arecommittedtoreducingabsoluteScope1 and2greenhousegas(GHG)emissionsby 85%by2030comparedtothe2019base year.Wealsocommittoreduceabsolute Scope3GHGemissionsby50%inthe sametimeframe.Inaddition,wewilloffset theremainingemissionsbyrelyingon nature-basedsolutionstoprotectand restoreecosystemsatalldestinations.

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Responsible Fishing

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TheView丨Iberostar

What is responsible seafood and fishing?

To be responsible, fish must be sourced in a way that considers:

-Thelong-termvitalityofthespecies (healthypopulations)→weonlyfishfor speciesoutsidetheredlist,andwith sufficientpopulationsothattheydonot disappear.Wefishwhentheyarenotin thereproductiveperiod,ensuringthe futureofthespeciesandrespecting closedseasons.

-Thehealthoftheoceans→notcatching otherspeciesofsmallsize,always respectingtheframeworkofthelaw.

-Supportingfishingcommunities→800 millionpeopleworldwidedependonfish andseafoodtosustaintheirlivelihoods.

InspiringResponsibleTourism 丨ResponsibleFishing

Our Channels

Always

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stayconnectedwithusfor thelatestnewsandpromotions. TheView丨Iberostar
OurChannels丨Everythingyouneedjustaclickaway
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Everything you need just a click away!

Welcome to StarAgents!

Ourexclusiverewardsprogramfortravelagents.

-EarnpointsonallyourbookingsatIberostar.

-Accessexclusivediscountsforyourpersonalstay.

-BookfreestayswhenyouredeemyourStarAgents points,whicharevalidforupto2yearsforuse.

On the StarAgents website, you can:

-Addpointsfrombookingsmadewithtouroperators.

-Checkpointsbalancesandpendingpoints.

-Reclaimyourlostpointsfrompreviousbookings.

-Enjoytheflexibilityoftransferringpointsbetween travelagents.

-Discoverexclusiveoffersandpromotions.

-RedeempointsforstaysatIberostarHotels& Resortsworldwide*.

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TheView丨Iberostar

Still not a StarAgent? Register Now

*TheStarAgentsprogramdoesnotapplytoIberostar hotels in Cuba, New York, Greece, Morocco, Tunisia andMontenegro.

**Should you require any additional information or details,pleasecontactyourKeyAccountManageror BDM.

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