THE VIEW - September - General

THE VIEW

KEEPUPTODATEWITHEVERYTHING THAT’SNEWATIBEROSTAR

SEPTEMBER2023

In the loop

Allyouneedtoknow aboutourresorts

Latest news

The Iberostar Royal Andalus buffet, more Andalusian than ever!

WehaveredecoratedtheIberostar RoyalAndalus’buffetrestaurant,in SanctiPetri(Cádiz),withlocal Andalusianelements,suchas botijos(traditionalclayjugs)and baskets.

Thenewlayoutallowsusto highlightthequalityoftheproducts inthebuffet,especiallylocal productsandtypicalAndalusian ingredients,aswellasthe responsibly-sourcedfishand optionsforvegansandceliacs.

The Iberostar Mehari

Djerba buffet has been completely refurbished.

Wehavecompletelyrenovatedthe buffetofthishotelinTunisiaand havealsocreatedanewterrace forgueststoenjoythefreshair.

Thebuffetrestaurantoffers guestsavarietyofinternational cuisineaswellasthemednights.

OnThursdayevenings,guestscan enjoyanauthenticTunisianbuffet withtypicalTunisiandelicacies.

We received the Condé Nast Traveler 2023 award for our responsible tourism model.

WehavereceivedtheCondéNastTraveler2023awardinthe "Sustainable&Eco"categoryforourpioneeringWaveof Changemovement.Thisawardrecognisesoureffortsin sustainabilityandinspiresourambitious2030Agenda.

MeganMorikawa,GlobalDirectorofourSustainabilityOffice, acceptedtheawardandstated:"Sustainabilityisattheheart ofIberostar,drivingustoleadaresponsibletourismmodelin theindustryinordertoengageandraiseawarenessofthe importanceoftakingcareofourenvironmentevenwhenwe areenjoyingarelaxingholiday".

Bay, Sousse, Tunisia.

BuiltonalegendaryPeugeot404,whichremainstheflagship vehicleonTunisianroadsfortransportingfruitandvegetables,our foodtruckwilloffergueststhebestofTunisianstreetfood.

Inthesavourysection,itwillofferChapati.TheoriginsofTunisian chapatidatebacktotheBerber'Ksra'flatbread.Overtime,the recipeevolved,andthebreadbecamethinnerandmoreflexible, allowingittoberolledandfilledwithallsortsofdeliciousfillings.

Asforthesweettreats,thisfoodtruckwillfeatureBambaloni,a sweetpastryinspiredbytheItalianZeppole,firstintroducedin TunisiaduringRomantimes.TheTunisiansaddedtheirowntwistto therecipe,resultinginadeliciousfusionofflavours.

The

terrace of Iberostar

Selection Llaüt

Palma (Mallorca) hosted the Devota&Lomba fashion show.

IberostarSelectionLlautPalmahostedthe3rdeditionof"Mallorca SummerFashion"ontheeveningofthe6thofJuly.Thisinitiativeis partofIberostar'ssharedcommitmentwithinternationalbrand Devota&Lombatowardsresponsibleconsumption.

The"Isla"collectionwaspresented,acollectioninspiredbynature, withtheseaandtheflowersoftheMediterraneanlemontreesas itsmainmotifs.

ThecollectionpresentedispartoftheSlowFashionphilosophy,a philosophythatfocusesonreducingconsumptionandfashion production,prioritisingqualityoverquantityandthusraising awarenessofresponsibleandsustainableconsumption.

We inaugurated the Iberostar Selection Albufera resort, in Mallorca, with a party with our main partners.

Morethan200partners,travelagentsandjournalistsgathered ontheeveningofthe13thofJulytocelebratetheopeningof theresort.

First,guestshadtheopportunitytodiscoverthesecretsofthe newcomplexthatconsistsoftwohotels:theIberostar SelectionAlbuferaPlayaandtheIberostarSelectionAlbufera Park,featuringIberostar'sall-inclusiveformula,whichhas proventobeagreatsuccessintheCaribbean.

Afterthevisit,guestswereabletoenjoytheIberostar SelectionAlbuferaresort’sextraordinarygastronomicoffer followedbyacocktailonthenewrooftopwithexceptionalsea views.

Convention Bureau (TCB)

TheTunisiaConventionBureauisauniquefreeinformationand adviceserviceforprofessionaleventorganisers,providingallthe informationonvenuesandserviceproviderscapableofconducting anexcellentprofessionalevent.

IberostarTunisiaisnowamemberofthisorganisation,andour CommercialDirectorforTunisia,ElyesBesbes,hasbeenappointed asamemberoftheTCBmanagementcommittee.

Inthephotograph,ElyesBesbes,CommercialDirectorofIberostarTunisia, andWiemRadhouane,PresidentoftheTunisiaConventionBureau.

Web check-in Quick, convenient and safe

AllyouneedtoknowaboutWeb check-in:

▶ Yourclientswillbeabletosavetimeatthe hotelwiththismuchmoreagilecheck-in.

▶ Availablefromthemomentyoubookuntilthe momentyoucheckin.

▶ EasilyaccessibleonIberostar.comandviathe followinglink.Itisalsoaccessiblefromany deviceandavailablein7languages.

▶ Thehotelwillknowthearrivaltimeofyour guests,whowillonlyhavetoaskforthekey atthefrontdesktostartenjoyingtheir holiday!

Availableforallhotelsexcept:IberostarSaidia, IberostarClubPalmeraieMarrakech,Iberostar70 ParkAvenue,IberostarCretaMarineandIberostar Panorama.

This summer, encourage your clients to check-in via our website

BookatIberostarpro.com*andget50extra StarAgents**points.Tosecureyourpoints, webcheck-inmustbecompletedbeforeyour guestsarriveatthehotel.

Conditions:

Offervalidforarrivalsuntil30/09/2023.

Inordertoreceivethepoints,avalidStarAgents codemustbeenteredintheIberostarPRO booking.

Pointswillbecreditedtothespecified StarAgentsaccountattheendofthemonthof arrival.

*IberostarPROisyoureasyaccesssystemtomakecustomerbookings offeringflexibleconditionsandpaymentproceduresatgreatrates! Registerhereforimmediateaccesswww.iberostarpro.com

**StarAgentsisourloyaltyprogrammefortravelagents,withwhichyou willearnpointsforyourbookings.

Learn about all the advantages of Web check-in for your customers in this one-minute video.

New resort photography

Iberostar Selection Albufera Resort Mallorca

▶ Typeofphotography:

- Rooms

- Restaurants&Bar

- Lobby

- Swimmingpools

- Gardens

- StarCamp

▶ DownloadthepicturesonMarketing Tools

Iberostar Creta Marine

Creta

▶ Photography::Refurbishmentofmainblock

- Lobby

- Roomsrefurbished(mainblock)

- Lifestyle

▶ DownloadthepicturesonMarketingTools

Iberostar Selection Paseo de Gracia Barcelona

▶ Typeofphotography:

- Meetingrooms

- Restaurants

- Rooms

- Rooftop

- Surroundings

- Hoteldetails

▶ DownloadthepicturesonMarketing Tools

Iberostar Las Letras Madrid

▶ Typeofphotography:

- Meetingrooms

- Restaurants

- Rooms

▶ DownloadthepicturesonMarketingTools

In Focus

Iberostar Selection Royal el Mansour

5* in Mahdia, Tunisia

42kilometresfrom Monastirairport.

Discover Tunisia through its best beaches

Onthebeachfront,nexttothequaintoldtown, this5-starhotelisidealfortheentirefamily. RelaxyourselfinourWellnesscenter,with Hamman,Saunaand thalassotherapyandfeel thesea’sbeneficialeffectsonyourbody.Enjoy localgastronomyinMahdia’smosticonichotel. TreatyourchildrentoanunforgettableStar Campexperiencefilledwithactivities.

At a glance

▶ Hotelontheseafrontwithdirectaccesstothebeach.

▶ SpawithSaunaandHammam,aswellas Thalassotherapy.

▶ Heatedswimmingpoolinwinter.

▶ Forchildren:StarCamp,Aquafunandchildren's playground.

▶ Sportsfacilities

Opening hours: 10am-7pm

Spa with Hammam A place to relax

Guestscanenjoythehotelspa,an areadesignedforrelaxation,andreap allthebenefitsofthalassotherapyby relaxinginthejetandwaterfallcircuit, thehammamorthehydromassage pool.

Iftheywishforsomethingmore personalised,theycanchooseoneof thebodytreatmentsorvisitthe beautycentre.

Star Camp, fun for kids

StarCamphasareallyspecialofferforchildrenand teenagers:achildren'sentertainmentprogrammewitha widerangeofactivitiesforallages!TheexoticMonkey jungleforchildrenfrom4to7yearsoldandthe underwaterworldofDolphin,from8to12yearsold. Yourclientswillexperienceuniquefamilydayswhile theirchildrenhaveagreattimeinthecompanyofour StarCampsupervisorsandnewfriends.

Sports facilities to keep fit during your holidays

Ifyourguestsaresportsenthusiasts,at IberostarSelectionRoyalElMansour theywillbeabletotakepartinavariety ofactivitiesincludingtennis,football, archery,pétanqueorwatergymnastics.

Iftheyprefertostayawayfromthesun, guestscangetinshapeinthefitness roomtocleansethebodyoftoxins.

Restaurants and bars

To savour the best of Tunisian cuisine

- RestaurantL’Olivier:Thebuffetrestaurantservesthebestof localandinternationalcuisineeveryday,fromtraditionalbricks orpastriestodelicioussaladsseasonedwiththefinest ingredients.

- Sofra:Alacarterestaurant.

-

SnackBar-Barbeque:TheSnackBaroffersaselectionof grilledmeatsandfish,allowingyourclientstotreatthemselves tothebestlocaldishespreparedonthespot.

-

PoolBar:ThebestbartospendthesummerinTunisia.Itoffers thechancetosampletastysnacksandrefreshingdrinks withouteverhavingtoleavethepool.

- Eskifa-CaféMauré:Inthiscafe,yourclientswillbeableto discoverthetraditionofTunisiantea.Heretheywillfindawide selectionofthebestherbsthatwillcaptivatetheirsenseswith boththeirflavourandaromasthatfillthespace.

Open during the summer season: Beach Club Nuba

TheNubaBeachBaropensitsdoorseveryseasonto welcomebothguestsstayingatthehoteland externalclients.

ThisbeachcluboffersamixofMediterraneanand localflavoursthatwillappealtoallaudiences.

Yourguestswillbeabletoenjoywhathasalready becomeasummerclassicinMahdia.

Guethary Restaurant Iberostar Selection Playa de Palma

AitorArregi,theheadofElkano(1Michelinstar),ismigratinghis culinarylandscapeconceptforthefirsttimetoanisland,andhe isdoingsoatIberostarSelectionPlayadePalma,whereGuethary isnowopeningitsdoors.

Thenewrestaurant,whichspecialisesinroastedMediterranean fishandseafood,willalsoworshipthegrill.

Guethary'smenuwillcombine,followingcriteriabasedon freshness,terroirandseasonality,nativecatchesfromthe Mediterraneanlatitude39.5withElkano'siconicrecipes,taken fromtheCantabrianlatitude43.2.

Elkano's philosophy and his passion for the grill and the sea come to Mallorca

Leading responsible tourism

Coral reefs

A precious ecosystem that helps to protect the coastline

What does it mean to care for coastal marine ecosystems?

Aspartofour2030Agenda,atIberostar,wearecommitted toimprovingthehealthoftheecosystemssurroundingour hotelsby2030,betteringthequalityofthedestinations.To thisextent,weresearch,conserveandrestorethese ecosystems.

Wewanttocreateamodeloftourismthatcontributesto marineandcoastalhealth,restoringthebenefitsprovided byecosystemsinourdestinationsandmanagingnatural areasinasustainablewaywhilesupportingnatural economiesandensuringtheeconomicreturnfromtourism activity.

Todothis,wehavetwocoursesofaction,whichare detailedbelow:

▶ Reefconservationandrestoration

▶ Research

Reef conservation and restoration

In2022,thecoastalhealthteamfocusedoncoralrestoration inareaswiththehighestriskofcoastalimpactandwhere coralscouldreducethisriskthroughattenuatingwaveforce. TheworkfocusedonParaisoBeach,BavaroandJamaica.

Untilthisyear,wehad4coralnurseries:

▶ IberostarSelectionHaciendaDominicus(Dominican Republic)

▶ ParaísoComplex (Mexico)

▶ IberostarCozumel(Mexico)

▶ RoseHallComplex(Jamaica)

Wehavecreatednewnurseries:

▶ Mexico:weaddedafifthcoralnurseryintheCaribbean, whichislocatedinfrontoftheParaísoComplex.

▶ DominicanRepublic:wehaveinstalledapilotnurseryin PuertoPlata.

Coral reef Research

▶ Wesetupnewresearchstations:Wesetupnew researchstationsatourdestinationstoconduct experimentstofindthecoralsthataremostresilient toclimatechange.Wenowhaveapermanent researchstationattheParaísoComplex(Mexico) andatemporaryoneattheRoseHallComplex (Jamaica).

▶ Newresearchdevelopments:

- ExperimentswerecarriedoutinJamaicaand Mexicotoidentifythemosttemperature-tolerant coralindividualsof4differentspecies:

- InJamaica:Acroporacervicornis,Acropora palmata,Orbicellaannularis,Poritesastreoides.

- InMexico:Montastraeacavernosa,Orbicella annularis,Orbicellafaveolata,Porites astreoides.

- Genetictestingwascarriedouttoidentifynew singleDNAindividualsofthespeciesAcropora cervicornistoincreasethegeneticdiversityofthis speciesincoralrestorationeffortsintheDominican Republic.

Offers and Campaigns

Discover 2 ways to experience our hotels without spending the night

AtIberostarwearedelightedtoprovideyoufirst-hand knowledgeoftheexperienceweofferatourhotels.Thatis whywehavetwoformulasforyou:

▶ HotelVisit

▶ DayPass

Hotel Visit

Itconsistsofaguidedtourofthehotel,soyoucanexploreall itsfeaturesaccompaniedbythosewhoknowitbest,and afterwards,youcanenjoydinneratthebuffetrestaurant.

Day Pass

Thebestwaytogettoknowaresortisby enjoyingallitsfacilities.

RedeemyourStarAgentspointsforaDay Passatthehotelofyourchoice,andenjoy all-inclusiveservicesfrommorninguntilthe endoftheeveningshow.

Requestithere.

Book winter early, big savings for your clients

- 16%commission

- DoublepointsonStarAgents

BookingWindow:01/08/2023-30/04/2024

TravelWindow:01/10-30/04/2024

IberostarPROisyoureasyaccesssystemtomakecustomerbookings offeringflexibleconditionsandpaymentproceduresatgreatrates! Registerhereforimmediateaccesswww.iberostarpro.com

Tee off in style at Iberostar I For your clients who love golf

-

16%commission

- TriplepointsonStarAgents

- Freeearlycheck-in*andlatecheck-out

BookingWindow:01/09-31/10/2023

TravelWindow:01/09/2023-25/03/2024