Issuu

times The official publication of the Greater Charlotte Apartment Association

apartment

Jan | Feb | 2019

GCAA welcomes new Executive Director, Kim Graham

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forecast breakfast

Wake up and smell the coffee. (And see what’s trending for the year ahead) Join us at The Westin Hotel for a new line-up of panelists projecting multifamily trends for 2019. • Mark Vitner, Senior Economist, Wells Fargo • Marcie Williams, President, RKW Residential • Brian Nicholson, VP of Development, LMC • Stephen McClure, COO, The Spectrum Companies

8:00 am registration 8:30 am breakfast 9:00 am program The Westin - 601 S. College Street Charlotte, 28202 $90 Member / $110 Public CECS: 1 RSVP: greatercca.org/events DEADLINE: 1/22

Thursday Jan 24 Executive Sponsor Loebsack & Brownlee, PLLC

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6060 Piedmont Row Drive South, Suite 575, Charlotte, NC 28287 704/334-9511 • 704/333-4221 (fax) • www.greatercaa.org The Apartment Times is published by the GCAA ©2019. The GCAA grants permission to reprint articles from Apartment Times, provided that credit is given to both the author and the publication, with the exception of information reprinted from other media, in which case permission must be obtained from the original source.

MISSION The GCAA promotes the interests of its members through legislative advocacy, education and networking; and supports housing quality, value and choice throughout the Greater Charlotte community. GCAA 2019 SPONSORS These member firms, recognizing the importance of the GCAA’s purposes and objectives, have provided additional, sustaining support to the Association. Please give them careful consideration, whenever possible, in your business. EXECUTIVE

CORPORATE

SUPPORTING

AFR Furniture Rental • Brownlee Whitlow Praet, PLLC • Charter Communications • CORT • Crescent Communities • Dasmen Residential • Grandbridge Real Estate Capital, LLC • Loebsack & Brownlee, PLLC • Night Owl Contractors, Inc. • Redi Carpet • Rent Ready • RKW Residential • Sherwin-Williams • Spangler Restoration 1st Choice Construction Management • BH Management Services, Inc. • Full House Marketing, Inc. • Ginkgo Residential • Greystar • HD Supply Facilities Maintenance • Impact Trash Solutions • Middleston Meyers • REAL Floors Inc. • Turner Asphalt Inc. • Weinstein Properties • Westdale Real Estate Investment & Management ARD Distributors • Blue Ridge Companies • BluSky Restoration Contractors, LLC • Carocon Corporation • Charter Properties • Glass Doctor • Marsh Properties • My Niche Apartments • Pineapple Group, LLC • SYNCO Properties

RESERVATION/CANCELLATION POLICIES FOR GCAA EVENTS: Dinner Meetings/Seminars: Reservations/cancellations must be made (either online or via email) by the deadline published for each event on the GCAA’s website calendar (www.greatercaa.org). NAA Education Classes: Registration and/or cancellation in writing only at least 14 days prior to initial scheduled class. For all GCAA events: No-shows and late cancellations will be invoiced.

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2019 Board of Directors President - Holly Casper, CAM, CAPS Vice President - Darline Cobb Treasurer - John Scott Trotter Secretary - Cel Thompson Immediate Past President - Jennings Snider Gabrielle Bouknight, CAPS Brian Brand Janet Brinkley, CAS Jonathan Cheville, CAMT John DeMario Michael Gosselin Kate Irving Jarrell, CAM Nicole Kennedy Chris Loebsack Lynn Ramsey, CAPS Mike Rinaldo, CAM, CAS Wendy Sikorski Michelle Smith, CAS Russell Tindall, CAPS Michael Tubridy Deidre Wilson, CAM, CAPS Brianna Wood, CAM Maryam Zeledon, CAM

GCAA Staff Kim Graham, MPA Executive Director kim@greatercaa.org Erica Carter, Apartment Times Editor Communications & Marketing Manager erica@greatercaa.org Pat Dorcy, Director of Human Resources & Special Programs pat@greatercaa.org Fran Petzold, Financial Manager fran@greatercaa.org Stacie Man, Events Manager stacie@greatercaa.org Daniel Sircy, Career Development & Member Services Director daniel@greatercaa.org To advertise in Apartment Times please contact Erica Carter at GCAA. 704.334.9511 x106 or erica@greatercaa.org

from your president

Find your niche and make a difference

s one exciting year ends and we embark on a new one, the promise of what’s to come can be so energizing. It’s a time to reflect on both the past and present what did we accomplish last year? What goals did we set for ourselves and how did we rise to the challenge? How do these experiences shape our goals for 2019? As you take stock of what you’ve done and what you want to achieve both personally and professionally, I encourage you to make a commitment that nurtures both – get involved! I first got involved with the Greater Charlotte Apartment Association nine years ago when I decided to pursue my CAM credential. In those classes, I had the privilege of learning from so many great leaders in the Association and met several industry professionals that I’ve built lasting relationships with. That experience really motivated me to get involved with the organization not only to learn and grow as a professional, but also to build confidence and expand my network – and what a network it is! Throughout all the committees, board appointments, seminars, dinner meetings and events, I have met and established relationships with so many of the incredible people that embody our membership. What an enriching experience it has been to learn from each of you, build partnerships, and most importantly, make great new friends.

• Those of you who have attended

GCAA events know we are all about having FUN! Attend one of our general meetings and dinners scheduled throughout the year. Make plans with your coworkers to attend one of the Holly Casper many social outings organized by our YAPs to boost overall engagement from your company as well.

Whatever you choose, commit to it and make it count in 2019! I promise that a year from now, when once more it is time to reflect on where you’ve been and where you’re going, you will count your time with GCAA as a professional and personal success. You, the Association, your company and our multifamily community will all be better for it. As a parting note, I also challenge you to keep the momentum going and get your colleagues involved. Remember that if your organization is a member, all of you are members. Find your niche and make a difference! I look forward to continuing this journey with each and every one of you.

I value each of these experiences that have enabled me to now serve you as President of the Association, and now challenge you to add "getting more involved with the GCAA" to your 2019 goal-setting plans! There are so many great ways to accomplish this and have fun while doing so. Some opportunities include:

• Joining one of our many committees and councils.

From the Membership Committee who works so hard to grow our network, to the Green Committee dedicated to leveraging the latest trends and opportunities in sustainable, environmentally-conscious industry practices, there is truly something for everybody!

• Continuing education is a GCAA top priority, so take

advantage of all the wonderful seminars and workshops where you’ll undoubtedly find the knowledge and insight you’ll gain from both the instructors and your peers to be invaluable.

• Take it a step further and enroll in one of our many

professional credential programs and earn a designation. Not only will it give your career a boost, but one day you might be the one teaching the next generation of multifamily professionals.

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trade show

GCAA 2019

Trade Show March 28 3:30 - 8:00 pm Charlotte Convention Center

Who Should Attend? • • • • • •

Apartment Owner/Operators Multifamily Developers Community, Assistant, & Regional Managers Leasing Professionals Maintenance Technicians & Supervisors Marketing, Training & Purchasing Directors

What Do Guests Get? • • • • • •

140 Unique Exhibitors Hundreds of New Products & Services to Explore Delicious Food Selections Networking Time with Peers and Pals Door Prizes and Giveaways Cash Bars & Concession Stand Available

SEND THE WHOLE TEAM! NEW LOWER PRICING!!! RSVP Deadline By March 22nd March 23 to 27 (at noon) Day of Show/At Door

Cost* $39 $49 $69

Cancellation deadline is March 22nd *per person

What About Prizes? • Grand Prize: $1,000 CASH from GCAA • Five $100 Cash Prizes from GCAA • Costume Contest > TEAM SPIRIT –For the best and most creative team shirts! Winner gets to hold the trophy for one year! Winner chosen by online voting after the Trade Show > BEST IN SHOW COSTUME ($150 Prize) – Winner will be chosen by online voting after Trade Show > MOST CREATIVE ($100 Prize) – Winner will be chosen by Trade Show Committee

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SAVE $$! REGISTER EARLY! RSVP online at greatercca.org/events

letter from your executive director letter from your executive director

feels like home Dear GCAA Members, In the month or so since I assumed the role of Executive

in the ballroom. A bright smiling red-head walked up to me

Director, I’ve had the pleasure of meeting many of you; either at

and extended her hand saying “hello”. She began to tell me

the BRAVO Awards, in committee meetings, during member

about a woman and man she had met back in 2011 after placing an ad on Craigslist.

orientation or just at events around town. The welcome that I’ve received from the leadership, members

She went on to explain how the

and staff of the GCAA is nothing short

two came to her home to select some

of positively overwhelming. As some of

household items for purchase that she

you may know from my bio on our

was selling as a result of her divorce.

website, I’ve worked in nonprofit

The woman continued her story stating

management for more than a decade and

that she had felt very financially

spent almost eight years with local

stressed after her divorce and needed to

affordable housing developer, The

find a way to ease the stress caused by

Housing Partnership.

her dependence on her former spouse

While at The Housing Partnership, I had the chance to get to know community

Kim Graham - Executive Director

for support. Her story began to sound familiar to me as she concluded by saying

leaders in the neighborhoods we revitalized in a close personal

that the woman who she’d met encouraged her to rent out the

way. And, I made genuine connections with some of the diverse

in-law suite in her basement for extra income. Just as she

residents who lived in the rental communities we built. My work

started to say that the woman even emailed her a blank NC

in the housing industry has been truly gratifying and has given

lease to help her along in the process, I knew she was talking

me the opportunity to meet some incredible people who have

about me. If I hadn’t cared so much about my makeup that

made a lasting impression on my life.

night, I would’ve cried. We

That said, I have an energy and excitement about leading

hugged like old childhood friends

the GCAA that is unmatched by any previous professional

and as we broke our embrace, she

experience. When I walked through the office doors for the

told me that what I did for her

first time the space felt like home. The staff and board made

that day changed her life.

me feel like I belonged; like I was one of them – like a long,

She was grateful for me and I

made me feel like I had a place here within our 41-year old

Kimberly Fava and Kim was grateful for her because she confirmed that what I’m doing in my career, whether in the

multifamily trade association.

office or in a chance encounter with a recent divorcee in

lost family member. But they weren’t the only ones, all of you

One of my fondest memories during my short time with

Concord, is absolutely by design and not by accident. Thank

the GCAA is of an encounter with a member at the BRAVO

you for welcoming me. I look forward to an incredible journey

Awards as I was trying to make sense of all the pandemonium

with each of you in the years to come!

Kim Graham apartment times

from your products and services council president

HEY 2019 how you doin’?

your products & services council president

Products Services

CounCil

Welcome to another exciting year at the GCAA and have we got plans! From the Annual Trade Shows and Golf Tournaments to Associate Development Workshops, we want to make sure that the fun never stops and a good time was had by all. Animation Station is the theme of our 2019 Janet Brinkley Janet Brinkley

Annual Trade Show in March. I mean, who doesn’t love cartoons?!? From Marvel superheroes to

Looney Tunes, Disney and the all of the characters we watched on Saturday morning, the kid in me can’t wait! Make sure you don’t miss this one. For the golfers in our midst, we have some fun things in store for you at our 2019 Annual Golf Tournament in May. If you don’t golf, no worries! There are many other ways you can be participate and enjoy the day– from sponsorships to raffles, there is something for everyone. FORE!

BUSINESS MEETING February 7 from 9-10 am

Make the most of your GCAA Associate Membership by participating on the Products & Services Council in 2019. At this meeting we’ll cover: • PSC Basics & how involvement can benefit you and your company • Meet your PSC officers • PSC Subcommittees - details and sign-up opportunities (Trade Show, Associate Development, Golf and Reverse Trade Show)

The GCAA is one of the first across the country to incorporate a Board

• 2019 Trade Show updates

funded Associate Development program, complete with free workshops

• Advertising & Sponsorship opportunities

throughout the year. From learning how to rock the trade show to turning your trade show experience into dollars, these “how-to” workshops are available to all of our Associate Members. This is the year to get your learning on! There are many amazing people who rise to every challenge and make our experiences unforgettable. Our Product and Services Council is no

This meeting is open to any/all GCAA Associate Members ADVANCE RSVPs ARE REQUIRED. Sign up online at greatercaa.org/events

exception. I want to thank Cel Thompson for bringing a community vibe and creating collaborative spaces as the 2018 PSC President. I would also like to give a shout out to my partners in crime this year Brian Brand, PSC Vice President and Betsy Kirkpatrick, PSC Secretary. Many great leaders have passed through this role, and I am humbled to be in such fine company. With all of this fabulousness in store this year, if you aren’t involved with PSC, what are you waiting for? “Learn from yesterday, live for today, hope for tomorrow....” -Albert Einstein Glitterally yours, Janet

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boardof ofdirectors directors board

Get to know GCAA’s 2019 Board Members PRESIDENT - HOLLY CASPER • RKW RESIDENTIAL Holly Casper is the Sr. Vice President for RKW Residential, a Multifamily Management firm. She is responsible for overall property operations, execution of corporate strategy and business development. Holly has served as a GCAA Board Member for five years and on the Bus Tour Committee for two years. Holly holds a BS in Fashion Merchandising from the University of Maryland as well as the Certified Apartment Manager and Certified Apartment Portfolio Supervisor credentials through the NAAEI. On a personal note, Holly has lived in Charlotte for 16 years where she met her husband, Brian. In her free time, she is busy exploring all that Charlotte has to offer, spending time at the beach, and walking her two Dachshunds, Oscar and Lucy.

D D D D

VICE PRESIDENT - DARLINE COBB • GINKGO RESIDENTIAL Darline Cobb joined Ginkgo Residential in 1998 as an Accounting Assistant and is currently the Director of Training and Development. She has won various service awards from Ginkgo Residential including the Brass Award in 1999, the BEST Award in 2007 and Ginkgo Executive Award in 2018. She also oversees the Ginkgo T.R.A.I.N program to ensure all their associates are equipped with resources and tools to be successful. Darline received her Associates Degree in Business Administration in 1994 from Gaston College and holds a NC Notary Public license. She has been an active member of the GCAA since 2009, has served as Board Treasurer (2018), GCAA Executive Director Search Committee (2018), Multifamily Career Awareness Subcommittee (2018), Membership and Outreach Committees where she has served as Chair of Outreach in 2013 and 2014, and was named Support Team Member of the Year in 2009 and Volunteer of the Year in 2013. Darline has served as a GCAA Board Member for seven years. She enjoys traveling, spending time with her family and friends, and giving back to the community. She remains enthusiastically engaged in various social and volunteer organizations and is looking forward to continuing her term on the GCAA Board of Directors and volunteering through the Association. SECRETARY- CEL THOMPSON • READY FITNESS As project manager for Ready Fitness, Cel works closely with clients to create a fitness space which includes designing a layout, choosing equipment, providing service and overseeing each project from start to finish. She brings over 15 years of experience in the fitness industry as a fitness coach, personal trainer, and competitor. This combined with her 10 years of sales experience is what has helped her build out a territory for Ready Fitness. Her love for fitness and community is evident. Cel currently serves as an active board member for the Charlotte Chamber's Healthy Charlotte initiative and is a co-lead for the collaboration team. She recently concluded her term as the President of the Products Service Council. Fitness is Cel's passion and carries over into every aspect of her life. She is the fitness trainer for the Charlotte Hornets Honeybees. Her most recent personal achievement was placing 3rd in the Fitness America World Championships Pro Division held in Las Vegas, NV. All of this contributes to her overall goal to serve her community, motivate and inspire others. TREASURER - JOHN SCOTT TROTTER • CHARTER PROPERTIES John Scott Trotter started with Charter Properties Inc. (CPI) in early 2016 as Vice President of Acquisitions and Dispositions and became a Partner in 2017. He helps manage the firm’s capital markets activities, including future acquisitions and asset sales, as well as developing and maintaining CPI’s financing relationships. Prior to CPI, he was Managing Principal of Blue Heron Capital, a real estate private equity firm in Charlotte which he co-founded in 2009. Earlier in his career, he was a member of the Real Estate and Lodging Investment Banking Group at J.P. Morgan in New York, NY. John Scott has held various leadership roles in the GCAA, ULI, and the First Tee of Greater Charlotte. He holds BA degrees in Economics and in Spanish from the University of North Carolina at Chapel Hill and an MBA from UNC’s Kenan-Flagler Business School. He is a graduate of both Leadership Charlotte and the GCAA’s Leadership Lyceum program. In addition, he is a licensed real estate broker in NC and SC. John Scott and his wife Katie are the proud parents of three girls: Rosie (9), Louisa (7) and Boo (3). He enjoys spending time with his family, as well as playing golf, fishing and traveling. IMMEDIATE PAST PRESIDENT - JENNINGS SNIDER • SYNCO PROPERTIES Jennings is the Chief Financial Officer for SYNCO Properties. In his role as CFO he serves as the company’s Director of Reporting & Analysis and Senior Investment Officer. Prior to joining SYNCO in 2006, Jennings spent nearly two years as a financial analyst with Bank of America in their real estate finance group. Jennings holds a Bachelor of Arts and Science degree from the University of North Carolina at Chapel Hill, where he graduated Summa Cum Laude and was a member of the Phi Beta Kappa National Honor Society. In addition to his work as an officer of SYNCO and the GCAA Board, Jennings also serves on the board of directors for the Apartment Association of North Carolina. apartment apartmenttimes times 9 9

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GABRIELLE BOUKNIGHT • HHHUNT Gabrielle Bouknight joined HHHunt in 1997 and is currently the Assistant Director of Training and Development for their Apartment Living Division. Gabrielle earned her CAPS designation in 2017, and in 2018 received her NAAEI Advanced Facilitator Certiﬁcation. Since moving to the area in 2015 from Beaufort, SC, Gabrielle has been an active member of the GCAA. She is a 2017 graduate of the GCAA’s Leadership Lyceum Program, and has been a member of its steering committee since 2015, including chairing this committee in 2018. In her spare time, Gabrielle enjoys traveling, spending time outdoors with her husband, Marvin, and their little Yorkie, Peanut, and riding rollercoasters! BRIAN BRAND • RENT READY A Charlotte native, Brian is the City Lead for the Charlotte Rent Ready team. He has been involved in the Association since 2011, serving as a volunteer on multiple committees including Membership, Outreach, PSC and Programs. A 2013 Lyceum graduate, he joined the GCAA Board of Directors in 2017 and has served as Co-Chair of the Young Apartment Professionals (2017, 2018). In 2018, he also served as Secretary of the Products and Services Council. He Graduated from Auburn University in 2000 with a Bachelor of Arts, Criminal Justice. At Auburn he served as a member of Sigma Pi fraternity, and was on the Lacrosse team. Brian lives in South Charlotte with his children Morgan and Henry. He loves all things sports and outdoors, including watching Henry play lacrosse, and Morgan do gymnastics. In his free time, he enjoys golf, camping, and spending time at the beach.

JANET BRINKLEY • HD SUPPLY FACILITIES MAINTENANCE Janet Brinkley is a National Account Manager with HD Supply and a 34+ year veteran of the Multifamily Industry. She was born on a Naval base in the Philippines and, as a true Navy Brat, went to 10 schools in 12 years. She started her career in Texas in 1984, eventually moving to Charlotte in late 2001. She has been an active member and contributor with the GCAA since 2003 and has previously served on the GCAA Board, both as a board member and officer, chairing many committees along the way. Janet has also volunteered with the League of Women Voters and has served as President of the Charlotte chapter. When she’s not spending time with her three grown children, Janet enjoys traveling, especially to Jamaica, where she hopes to retire someday and spend time at the beach. JONATHAN CHEVILLE • GREYSTAR Jonathan began his journey in the multifamily industry in 2010 and currently serves as Service Supervisor for Greaystar Real Estate Partners. Throughout his career, Jonathan has played a variety of roles on both the owner/operator and vendor sides of the industry. He serves on numerous committees focusing on education, housing affordability, and local civics. He is proud to have served as a volunteer. He is proud to have served as an instructor for the GCAA, and is a Leadership Lyceum graduate. He is honored to be a member of the Board of Directors of the Greater Charlotte Apartment Association. Jonathan is, and always strives to be, known for his passionate promotion of education, integrity in business, and the advancement of the industry that he has come to love. JOHN DEMARIO • RKW RESIDENTIAL John DeMario is a Regional Manager for RKW Residential overseeing operations for a portfolio of communities throughout the Carolinas and Virginia. He brings over 17 years of experience in the multifamily industry and has worked with senior, mixed-income, affordable, LIHTC and conventional housing communities. Prior to joining RKW, John was a Regional Director for WRH Realty where he provided guidance to a portfolio of managers and worked closely with asset managers to implement operational strategies and ensure financial performance. John has a proven track record of success and superior leadership skills. .He earned a Bachelor of Arts in Political Science and has received many awards and certifications. John holds a Housing Credit Certified Professional accreditation and is a graduate of the Greater Charlotte Apartment Association’s Leadership Lyceum program. MICHAEL GOSSELIN • CHARLOTTE HOUSING AUTHORITY Michael Gosselin joined the CHA team in January 2017 as the Executive Vice President of Real Estate Management. As the Executive Vice President of Real Estate Management, he is responsible for directing and executing CHA’s management business plans, administration and supervision of departments, programs, and projects with a focus on strategic planning and long-term sustainability. Michael has more than 20 years of experience in the private sector of affordable housing managing a wide diversity of affordable and market programs. Prior to joining CHA, he worked as a Regional Manager for Massachusetts for Related Affordable Management overseeing all financial and administrative operations of affordable properties in the State. Michael helped develop a newly-created asset management department while serving as an asset manager for Winn Management in Boston. Prior to that, he was a Regional Director for a Los Angeles-based management company overseeing the operations for properties in multiple states throughout the southeast. He received his B.S from Northeastern University in criminal justice and private security law and his MBA with a focus in Financing from Grand Canyon University. Michael is a U.S Navy veteran and worked for Naval Intelligence in the European and Middle-Eastern theatre while serving in Desert Storm. Michael is a Massachusetts native where he has spent most of his life..

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board of directors board of directors KATE IRVING JARRELL • NORTHWOOD RAVIN After a ten-year career in fashion retail and sales management, Kate Irving Jarrell joined the multi-family industry in 2012. Having held several titles from leasing associate to regional marketing director, Kate is now the Director of Marketing for Northwood Ravin, a development, construction & management firm based out of Charlotte, North Carolina. At Northwood Ravin, Kate is responsible for creating and executing marketing campaigns for NWR’s portfolio of stabilized, lease-up and development communities across the Southeast and Mid Atlantic. Her team focuses on digital marketing, web content, branding and advertising, social media and continuing to promote Northwood Ravin’s signature communities through events and submarket involvement. Moving forward, Kate will continue to shape the multi-family industry as well as the marketing field at-large using her unique fusion of creativity and innovation. She is a NALP and CAM designate, an educator for the Greater Charlotte Apartment Association, a part-time blogger and a full-time Instagrammer. NICOLE KENNEDY • APARTMENTS.COM NETWORK As a graduate of College of Charleston, Nicole Kennedy has been in the Multifamily Industry for just over 19 years, working for various vendor partners in the Southeast and Cincinnati. She has worked throughout South Carolina, Georgia, Ohio, and is now located in Charlotte NC, as the Regional Director, Multifamily, for Costar Group. She currently covers seven markets for Apartments.com including Charlotte, Asheville and all of South Carolina. Nicole has managed and developed various size sales team throughout her career as well as serving on Apartment Association Boards in several markets. She has been newly appointed to the Board of Directors for the Charlotte Apartment Association for 2019. She is an avid animal lover with two dogs at home and enjoys traveling to new places. When she is at home, you can find her spending time with friends or at the local Orangetheroy Studio.

CHRIS LOEBSACK • LOEBSACK & BROWNLEE, PLLC Chris is a Partner in the law firm Caudle and Spears, P.A., and is also the founder and Managing Partner of the law firm Loebsack & Brownlee, PLLC. Chris is a 1996 graduate of Duke University School of Law (J.D.) and a 1993 graduate of Clemson University (B.S.). He has been a resident of Gastonia and Charlotte since graduating law school in 1996. He has two sons, Joseph and Thomas. Chris’ legal practice focuses primarily on representing national Multifamily & Single Family Operator property management firms, but he regularly handles construction law and commercial litigation matters, as well. Also, Chris is a Certified Mediator who regularly mediates Business and Construction Litigation cases for other attorneys. In 2013, Chris was named a member of NC’s “Legal Elite” by Business NC magazine in the area of Business Litigation. In 2016, Chris was named to the NC Super Lawyers list in the area of Business Litigation and in 2017 and 2018, he was honored to make the list in the area of General Litigation. He was recently appointed to the Board of Directors of the Apartment Association of NC; has been a member of the GCAA Board since 2017; is currently the President of the Board of Directors for Charlotte Preparatory School; and has been a member of the Humanities Advancement Board of Clemson University since 2015. LYNN RAMSEY • WEINSTEIN PROPERTIES Lynn is a Regional Property Director for Weinstein Properties. She began her career in the apartment industry during college and now oversees 2,605 units in the Charlotte region. Lynn is a graduate of UNCC, holds a NC RE Broker license, and has earned both the CAM & CAPS Credentials. Previously, she has served on the GCAA Board of Directors (including Treasurer and Secretary offices), Programs, Government Affairs, and Public Relations committees, and chaired The Outreach Committee for 2 consecutive years and then again most recently in 2018. She is a graduate of both the GCAA and AANC Leadership Lyceum Programs. In her spare time, Lynn is an avid runner and enjoys the competition of 5ks, 10ks, and half marathons. She is also actively involved in volunteer efforts at Moore Place, Urban Ministry Center, Samaritan House and The Relatives. MIKE RINALDO • NEW HORIZONS UNLIMITED ENTERTAINMENT Mike Rinaldo has been in the industry since 1998. He received his CAM designation in 1999, CAPS in 2016 and his Advanced Instructor Certification in 2007. Mike has been very active with the GCAA over the years. He is a returning board member, was Chairman of the Green Committee (2012-13), Chairman of the Education Advisory Council (2015-16), President of the GCAA Education Foundation (2015-16) and Chairman of the Government Affairs Committee (2018). Mike has been an active instructor with the GCAA having taught CAM and NALP classes in addition to the yearly offering of the Leasing Essentials class. Mike won the GCAA Volunteer of the Year award in 2008 and was our Instructor of the Year in 2013. He currently owns New Horizons Unlimited Entertainment, specializing in DJ service and photography, and teaches Tae Kwon Do at his school in Belmont. WENDY SIKORSKI • GCI RESIDENTIAL, LLC Wendy is a Regional Manager with GCI Residential. She has a BS in Business Administrative with a concentration in Small Business Management/Entrepreneurship, and a Graduate Certificate of Teaching from UNCC. Wendy worked in related industries such as Real Estate and Mortgages prior to finding her forever home with GCI Residential in 2010. She oversees communities in South Charlotte, Fort Mill and Mount Pleasant SC. Due to the extensive growth GCI has experienced as an owner/management company, she has successfully completed four lease-ups within the last five years. Wendy holds her SC Property Managers License and is a graduate of the 2017 Leadership Lyceum program. She has served on GCAA Committees including Membership, Bus Tour and Programs. She has a passion for building people and teams to achieve new and higher goals for the company and for themselves. She currently resides in Indian Land, South Carolina and when she isn’t at work can usually be found on a soccer field with her twin girls, Kaelie and Bella apa

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board of directors

MICHELLE SMITH, CAS • EDL Michelle Smith, CAS is Co-Owner of Environmental Design Landscape Inc. Michelle manages and oversees all aspects of business development within the company. Michelle began her career in the apartment industry ﬁve years ago leaving a professional career as a musician. Michelle holds the CAS, Certiﬁed Apartment Supplier, designation. Her GCAA involvement includes: Leadership Lyceum Graduate (Class of 2017), Membership Committee Chair (2018 & 2019), GCAA Ambassador, and Products and Services Council. Michelle is happily married to Mark Smith and together they have four children. Joseph (25), Alex and Anna (20), Haley (15). She enjoys all aspects of farm life including gardening and herding cattle. Michelle holds a Bachelor of Music in Vocal Performance from Meredith College, Raleigh, NC. RUSSELL TINDALL • SOUTHWOOD REALTY Russell Tindall is the Director of Operations for Southwood Realty which is based in Gastonia, NC. He joined Southwood in 2010 and now oversees the day to day operations for the 16,000 unit portfolio. He earned his CAPS designation in 2013, and was also on the curriculum committee for the Gaston College Apartment and Building Maintenance program which was started in early 2017. He holds a BS in Business Administration from NC State University. Russell and his wife Erin live in Belmont.

MICHAEL TUBRIDY • CRESCENT COMMUNITIES With 13 years of commercial real estate experience, Michael has been responsible for leading over $1 billion in multifamily and mixed-use development projects throughout the Southeast and Mid-Atlantic. Since joining Crescent Communities in 2013, Michael has led the predevelopment and entitlement of over 2,500 units in the Charlotte and Nashville markets and is currently responsible for sourcing, designing and executing new multifamily and mixed-use developments throughout the Carolinas. Prior to joining Crescent, Michael served as the Vice President of Development for Aimco, a national apartment REIT, where he led the Southeast Region’s multifamily redevelopment and repositioning efforts. Michael is an active member of the Urban Land Institute (Regional Initiative Council), National Multi Housing Council (Emerging Leaders Committee) and sits on the Board of Directors of the Greater Charlotte Apartment Association and Classroom Central. Michael graduated from the University of Richmond with a degree in business administration and holds a Master of Business Administration from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. DEIDRE WILSON, CAM, CAPS • BLUE RIDGE COMPANIES As a Regional Manager, Deidre is responsible for the management of over 1,200 apartment units in Blue Ridge communities located across North and South Carolina. Deidre has been in the property management industry since 1996 and has been with Blue Ridge Companies since 2005. Previously serving as a Community Manager at multiple communities, Deidre offers extensive knowledge of the markets that are included in her territory. In addition, Deidre has experience as a Senior Manager and Mentor and has actively assisted in the development and growth of new Blue Ridge associates during her time with the company. A licensed South Carolina Property Manager, Deidre also holds CAM and CAPS Credentials from the National Apartment Association. BRIANNA WOOD • GINKGO RESIDENTIAL Brianna Wood started out as a leasing agent in 2004 working her way up from Assistant Manager to Manager and now Project Manager with Ginkgo Residential. In 2005, Brianna earned her CAM designation from NAA and in 2015, became a graduate of the Leadership Lyceum program through the GCAA. Brianna has been an active member on the GCAA Membership Committee since 2014 and on the Bus Tour Committee since 2015. She has been instrumental in organizing the rehab tour from the beginning in 2015 through 2018. Brianna is originally from Billings, MT and attended college at North Dakota State University. Together, Brianna and her husband, Bob, have three children: Ashley, Nash and Graycin. In her spare time, she loves traveling and spending time with friends and family. MARYAM ZELEDON • S.L. NUSBAUM REALTY CO. Maryam Zeledon joined S.L. Nusbaum Realty Company in 2007. As a Regional Property Manager, she oversees all aspects of operations for a portfolio of apartment communities in the Southeast Region. She has 15 years of property management experience, having worked with Marsh Properties previously, among other property management companies. Maryam holds a CAM designation, is a graduate of the GCAA Leadership Lyceum program and has co-chaired the Green committee at the GCAA as well as served on other committees within the GCAA.

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gcaa staff

Meet this year’s GCAA staff Kim Graham, Executive Director kim@greatercaa.org; phone x108 Kim Graham joined the Greater Charlotte Apartment Association on December 1, 2018. Prior to joining the GCAA, Kim was the Senior Vice President of Outreach and Fund Development for the Charlotte Mecklenburg Housing Partnership and previously served the Partnership as Vice President for Community Engagement. Earlier, Kim was a Regional Program Manager for the North Carolina Parent Teachers Association. Her other professional roles include serving as Public Policy Manager for the United Way of Central Carolinas and a Project Manager for Greer & Walker. Kim began her career at Arthur Andersen as a Project Manager and Audit Staffing Coordinator. She went on to establish her own training firm, as well as a tax solutions firm prior to joining Greer & Walker. A Philadelphia native, Kim holds a Masters of Public Administration in Urban Management and Policy from the University of North Carolina at Charlotte and a B.A. from Johnson C. Smith University.

Erica Carter, Communications and Marketing Manager erica@greatercaa.org; phone x106 Erica joined the staff in December of 2016. She is charged with handling all of the GCAA’s publications, marketing and digital communications projects, including the GCAA website, the Apartment Times magazine, marketing collateral, broadcast email and social media. Erica’s professional experience includes graphic design and digital marketing for the National MS Society along with marketing and communications for a National Franchise. She holds her B.A. degree in Communications from East Carolina University and an Associates Degree in Graphic Design. Erica is always planning her next adventure...which in 2019 is her wedding!

Pat Dorcy, Director of Human Resources & Special Events pat@greatercaa.org; phone x104 Pat joined the GCAA staff in October of 2005. She coordinates the organizational details of the Association’s membership meetings and seminars, is staff liaison for the Programs & Bus Tour Committee, and manages the GCAA's HR and benefits. Pat’s previous career was in the human resources field and she holds a B.A. degree in English from the State University of New York at Geneseo. Pat and her husband Ken are originally from New York and have raised their three children here in Charlotte. She enjoys outdoor activities, travel and most of all, time with family.

Stacie Man, Events Manager stacie@greatercaa.org; phone x110

Stacie originally worked at the GCAA from 20132014 where she served as the Administrative Assistant. Returning to us in April of 2017, she is now the Events Manager with responsibility for planning all major events including Trade Show, Golf Tournament, Bravo Awards and more! She serves as the Staff Liaison to the Products and Services Council and their sub-committees. Stacie holds a B.A. degree in Communication Studies from the University of North Carolina at Chapel Hill. Stacie and her husband Andy love to travel, try new restaurants and go see musicals during their free time.

Fran Petzold, Financial Manager fran@greatercaa.org; phone x105 Having initially served as the GCAA’s part-time administrative assistant, Fran was promoted to Membership Services Coordinator in 2005 and to Director of Operations in 2007. In her present role as Financial Manager, Fran oversees the accounting functions of both the GCAA and the GCAA Education Foundation, including invoicing, accounts receivable and payable. Fran’s previous experience includes a real estate evaluation and accounting position with Meineke Car Care Specialists and customer service provider at the YMCA.

Daniel Sircy, Career Development & Member Services Director daniel@greatercaa.org; phone x103 Daniel is originally from Nashville, Tennessee and prior to moving to North Carolina, he was the Director of Education and Events at the Greater Nashville Apartment Association from Feb 2013 to Aug 2017. His responsibilities at the GCAA as Career Development & Member Services Director include overseeing and coordinating all NAAEI Professional Credential programs (NALP, CAM, CAMT, CAPS, and CAS) as well as promoting apartment management as a career to area high school, college, and university students. Daniel is responsible for recruiting and retaining members as well as creating meaningful member experiences. Daniel also serves as the staff liaison to the Education Advisory Council, Membership Committee, GCAA Education Foundation, GCAA Ambassador Program and the Young Apartment Professionals Committee. Daniel and his partner Jeremy enjoy being outdoors, boating, traveling, biking and spending time with their fur children, Asher, Parker and Zoey.

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NOVEL STONEWALL STATION

NOVEL MONTFORD PARK

By Crescent Communities

Our setting. Your story. At NOVEL by Crescent Communities, we provide a brilliant backdrop for your most interesting life. Grounded in extraordinary locations, our award-winning developments embrace unexpected designs, world-class amenities and neighborhood programming that fosters a deep connection to place. Thoughtfully crafted and creatively built, we consider how even the smallest property detail can enrich your every day— and linger in your memory of life’s best moments. VISIT CRESCENTCOMMUNITIES.COM FOR MORE INFORMATION

NOVEL NoDa

NOVEL ATHERTON

By Crescent Communities

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career advancement training

Pool Operator Certification GC

GCAA offers MANY course options to suit your speciﬁc training needs and busy schedules! This certification is REQUIRED in the state of North Carolina, so GCAA is here to provide the training! Whether your techs need NC Certification, would prefer National CPO Certification, or are just looking for a refresher course in pool operation & maintenance, we’ve got your teams covered.

POOL SCHOOL 2019 |

Half-Day Refresher Course: Provides updates on latest requirements, laws, and trends in apartment pool operation (no certification). April 23 only. $75 for GCAA members. One-Day Course (5-Year NC Certification): Meets all the requirements of NC’s Public Swimming Pool Statutes. Jan. 22, Feb. 19, March 20, April 23, May 22, June 11 or Aug 13. $125 for GCAA members. Two-Day Course (5-Year National CPO Certification): Meets all requirements for both the National Swimming Pool Foundation’s Certified Pool Operator (CPO) certification and NC’s Public Swimming Pool Statutes. May 23 plus any one-day session listed above. $245 for GCAA members. GCAA offers MANY course options to suit your speciﬁc training needs and busy schedules!

About the Course Instructor: Roy Fielding has

been a teacher with the GCAA for over 19 years and retired as a Senior Lecturer at the University of North Carolina at Charlotte after 40 years as a professor. He has given aquatic related presentations in Germany, Malaysia, Canada as well across the United States. Mr. Fielding has served as a Chapter volunteer for over 40 years.

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careeradvancement advancement training training career

EPA

Section 608 Certification Two Day Class March 6 & 7 â€˘ 9am-5pm Type 1 A Type I technician primarily works on small appliances such as domestic refrigerators, window air conditioners, PTACs and vending machines Type 2 A Type II technician primarily works on equipment using a high pressure refrigerant such as HCFC-22. The equipment includes residential air conditioners and heat pumps, supermarket refrigeration and process refrigeration. Type 3 A Type III technician primarily works on equipment using a low pressure refrigerant such as HCFC-123 or CFC-11. The units are primarily chillers. CECs 8 RSVP greatercaa.org/events REGISTRATION DEADLINE 3/4

Place: GCAA CDC Cost: $209 members $269 public

Meet Your Instructor: Donovan DaCosta, CAMT. Donovan â€œDEEâ€? started his career in the apartment industry over 2 decades ago as a groundskeeper. He worked his way up and is the Vice President of Maintenance Training and Operations with Occupancy Heroes Incorporated. SAVE THE DATE â€˘ Maintenance Team Customer Service Doâ€™s and Donâ€™ts What every team member needs to know! â€˘ APRIL 16TH from 9 AM- 1 PM

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704-565-9464

bravo awards

GCAA 2018 Bravo Awards

Winners & Highlights

Assistant Manager of the Year - Brynn Williams, Greystar

Leasing Professional of the Year - Keenan Taylor, Greystar

Service Supervisor of the Year - Lucas Markovic, Pegasus Residential

Service Technician of the Year - Juan Gonzalez, Drucker & Falk, LLC

Corporate Professional of the Year - Yakov Belousov Pegasus Residential

Customer Service AwardDonovan DaCosta, Occupancy Heroes, Inc.

Property Manager of the Year -Anni Lowe, RKW Residential

Associate of the Year- Chiccora Connor, Occupancy Heroes, Inc.

Volunteer of the YearKate Irving Jarrell, Northwood Ravin

Volunteer of the YearLeah Vinansky, Camp Construction

2018 PSC President Cel Instructor of the YearThompson (L) passes the Lauren Lee, Cottonwood Residential torch to Janet Brinkley (R) apartment times

bravo awards

GCAA 2018 Bravo Awards

Winners & Highlights

2018 Social Media AwardCadence Music Factory, Greystar

GCAA’s 2018 Volunteer Instructors for NAAEI Professional Credential Courses

GCAA Education Hall of Fame Inductee, Tami Fossum, GEM Management (center) pictured with Brenda Meetze (L) & Ken Szymanski (R) 18 apartment times

2018 New Property of the YearNovel Stonewall Station, Greystar

2018 Team of the YearCatalyst, Northwood Ravin

2018 APT Scholarship Winners

Alexander King (CAM), Magda Lorena Perez Saucea (CAM), Marissa Markham (CAM), Charley Gibson (CAPS), Bechard Walcott (CAMT).

Holly Casper, RKW Residential is the 2019 GCAA President

Thank you Jennings Snider, SYNCO Properties for everything you have done as the 2018 GCAA President

2018 Lex Marsh Award Winner-Jonathan Tee, Paragon Services Group, LLC pictured here with 2017 recipient Charley Watts, Watts Leaf Architects PA

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NATURAL DOG PARK PRODUCTS

GymsForDogs.com sales@GymsForDogs.com 800-931-1562 20 apartment times

upcoming events

This is how we roll . Once again GCAA’s Outreach Committee is hosting this popular annual event. The team fee of $260 (for five bowlers) includes three games of bowling plus shoe rental.

Friday, February 8th, 2019 12:30 - 4:00 pm

All proceeds will benefit the GCAA Education Foundation’s APT Scholarship Program!

(Grill opens at NOON for lunch)

Limited number of teams available!

To reserve yours, visit greatercaa.org/events or email info@greatercaa.org

Where: SPARE TIME, 16317 Statesville Rd., Huntersville 28078 Cost: $260 per team of five bowlers VIP Suite available: 5 private lanes, private bar. Bidding starts at $1,750.00

GCAA's February Dinner with Dr. Debbie Phillips "A Shot of Vitamin E"

Executive Sponsor Rent Ready

Dr. Debbie Phillips is a real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership development programs and talent management strategies. She was named 2015 Certified Property Manager (CPM) of the year by the Institute of Real Estate Management (IREM) and received the 2013 Outstanding Educator Award by the National Apartment Association’s Education Institute. A Shot of Vitamin E- Engagement- Every Organization can use an infusion! Is your organization suffering from "culture shock" complacency or overall malaise? Learn the 12 drivers of employee engagement and how to move the "needle" forward in both performance and profits.

Details

Date: Time: Place: Cost: RSVP: CECs:

Thursday, February 21st, 2019 5:30 PM - 8:30 PM Renaissance Charlotte Suites Hotel 2800 Coliseum Centre Drive, Charlotte, NC 28217 $47 (GCAA Members); $62 (Non-Members) at www.greatercaa.org/events Deadline to RSVP/cancel is noon on 2/19/19 0.5

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naaei professional credential programs naaei professional credential programs

Make that career commitment today.

Begins Begins February February 6th 6th

National Apartment Leasing Professional WE RECOMMEND THIS COURSE for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience.

When: February 6th, 13th, 27th March 13th April 5th Market Survey Cost: $449 members; $578 public

Earning the NALP credential, many peopleâ€™s first industry credential, shows your employer that youâ€™re committed to a career in residential property management.

Areas of Study Include: Bringing in New Residents, Marketing & Maintaining Your Community, Why Your Competition Matters, Relevant Laws & Fair Housing, The Sales Process & Building Relationships, Effectively Meeting the Needs of Current Residents, and Market Surveys.

Advance your om career from any location! Certified Certified Apartment Apartment Portfolio Portfolio Supervisor Supervisor WE RECOMMEND THIS COURSE for multi-site supervisors with 24 months of multi-site supervision experience. This brand-new CAPS course will help you rise to the next level in property management. It will prepare you to be an effective portfolio

When: Feb 19th-22nd W 9 am - 5 pm Cost: $999 GCAA members; $1299 public

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supervisor which may lead to increased earning potential.

Begins February 19th Areas of Study Include: Client Services and Stakeholder Relations, Investment Management, Improving Asset Performance, Asset Evaluation and Preservation, Talent Management and Leadership, Contemporary Issues in Multifamily Housing.

naaei professional credential programs

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No matter the season... @MSupplyHQ

Call 866-630-6747 EspaĂąol 888-281-0255 Fax 866-631-6747 supplyHQ.com Proud member of

we are always ready to serve you!

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career advancement training

Regional Manager Development Series

Amy Kosnikowski Dilisio National Speaker & Industry Educator Quintessential: The Q Standard

Kelly Thomas Owner Pickle Bird Media

An educational series for future and current regional managers combining leadership development, best practices, proven techniques along with case studies and stories all shared in an highly interactive experience.

SESSION 1: MARCH 14, 2019 9:00 AM-12 PM • • • • • • •

Tap into the top leadership skills to transition from doer to leader Learn how to shift successfully from managing one property to leading multiple properties & property managers Discover how to shift your style to adapt when managing multi-generations The keys to be an effective communicator and lead productive meetings/calls How best to meet owner expectations and ideal communications Gain the best time management tools to stay focused and productive How technology can help you, as well as, hinder you in your role

SESSION 2: MARCH 21, 2019 9:00 AM-1 PM • • • • • • • • • • •

Recruiting: What works and where to go Lunc Talent: How to identify and grow it Includ h ed w Be a Mentor: Your role as a teacher and how-tos Sessio ith n 2! Leaning into team’s talents and leveraging capabilities Team motivator: How to inspire teams to reach and exceed goals Tips & Tricks to stay out of the weeds Setting expectations and effective delegation Your Own Growth: Know when to take on more and goal setting Your strengths: How to maximize your talents for long term success A Mentor: Why it can be a big benefit in your career and how to find one Continual Development Mission: Personal growth & career challenges

DETAILS

Session 1: March 14, 2019 Session 2: March 21, 2019 TIME: Session 1: 9 am-12 pm Session 2: 9 am-1 pm (Registration for both sessions begins at 8:30 am) PLACE: GCAA Career Development Center CECs: 3 for each session Cost: $119* (GCAA Members) *ATTEND BOTH FOR $220 RSVP early at greatercaa. org/events RSVP DEADLINES: Session 1: 3/12/19 at noon Session 2: 3/19/19 at noon

Attendees will depart each session with new tools and motivation to effectively meet the needs, challenges and demands of their current role while preparing for future professional successes. apartment times

continuing education

HVAC Hands on Troubleshooting & Appliance Repair Hands on Appliance Troubleshooting & Repair

HVAC Hands on Troubleshooting

This seminar provides students with the skills and experience to service major appliances. The course includes both classroom and hands-on instruction. Students learn tips and ideas to work more efficiently, trouble-shooting techniques from assembly to electrical schematics, and how to read and understand error codes. Appliances include: washer & dryer, refrigerator, stove, dishwasher. BRING YOUR TOOLS!

In this seminar you will everything you need to know from A-Z about HVAC systems. You'll get hands on trouble shooting experience and learn about: Terminology, tools, charging procedures, thermostats, evaporator coils, compressors, head pressure, fan, electrical systems, charging procedures, compressor theory and operation Refrigerant flow and cycle.

This session is designed for technicians who are beginners to intermediate experience levels. All levels of experience are welcome!

This session is designed for technicians who are beginners to intermediate experience levels. All levels of experience are welcome and will be accommodated by our instructor.

Date: February 26, 2019 Time: 9 am - 4 pm (registration at 8:30 am) Place: GCAA Career Development Center CECs: 5 Cost: $129 (GCAA Members); Includes Breakfast & Lunch

Date: February 27, 2019 Time: 9 am - 4 pm (registration at 8:30 am) Place: GCAA Career Development Center CECs: 5 Cost: $129(GCAA Members); Includes Breakfast & Lunch

Instructor, Vann Flippen brings a depth of knowledge and insight from his 20 plus years in property management. Vann has held a variety of positions in multi-family, beginning in Orlando as a maintenance director where he developed the understanding for training thatwas the key to success. During the past 6 years with Chadwell Supply he has established an extensive training program for them. Vannâ€™s certifications include: - C.P.O. Instructor, Certified through NSPF. - EPA Proctor Through Esco Institute For section 608, and 609. - M.A.S. & M.R.S. (Mold Awareness Specialist, Mold Remediation Specialist) - NAAEI Faculty

Register online at www.greatercaa.org/events Registration & Cancellation Policies for this Event: Register early - space is limited. Deadline to make or cancel a reservation to attend Appliance Repair is noon on 2/24 or noon on 2/25 for HVAC Troubleshooting. 26 apartment times

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PRESSURE WASHING EP

ENDAB

PROFESSIONAL PRESSURE WASHING

Because Dirt & Grime Isn’t Forever... RIEN

Locally Owned & Operated Licensed & Insured Meticulous, Detailed, Punctual Highly Rated Professional Equipment = Professional Results

APARTMENTS

TOWNHOMES

HOA’S

BREEZEWAYS

DL Y

Clean | Beautify | Protect

F RI

704-919-9730 | www.zapitwash.com | info@zapitwash.com

“JUST CALL ZAP IT” 28 apartment times

event photos

YAPs Ugly Sweater Party - November 30, 2018 A splendid time was had by all who attended

Products & Services Council Year-End Social Members of the PSC met up at Zeppelin for some early December festivities...

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community service

Keeping Charlotte Beautiful GCAA Adopt-a-Stream! Members of the GCAA Green Committee have adopted a stretch of the Little Sugar Creek tributary, and participate in semi-annual litter pick-up canvassing, armed with hip boots, gloves, grabbers, and plastic bags. Usually 4 or 5 GCAA volunteers partake. The geography of the tributary is an area generally surrounding Myers Park High School, and this signage can be seen on Runnymede Drive just west of Barclay Downs Drive. The purpose is to keep streams free of trash and litter, so that they can perform their important environmental role of moving and cleansing stormwater runoff”.

GCAA Adopt-a-Street! For a number of years the GCAA Green Committee - as well as the GCAA Outreach Committee - has participated in quarterly litter pick-up drives along public sidewalks on Sharon Amity Drive, between Randolph and Providence Roads (on both sides of the street). Again, our volunteers are equipped with gloves, grabbers, plastic bags, and orange vests. The purpose is to help keep Charlotte beautiful for the enjoyment of everyone in our community. The GCAA Adopt-a-Street sign is prominent displayed on the north side of Sharon Amity Drive, in the westbound lane about 100’ from Randolph Road!”

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Serving Carolinas for 25 years 704-784-6626 - Office www.carolinapoolrenovations.com 32 apartment times

Brownlee Whitlow & Praet, PLLC is a property solutions law firm! We assist managers and owners of rental property and communities in North and South Carolina with their transactional federal, state and local law regulations compliance, collections, and, when necessary, litigation needs. With offices in Charlotte, Raleigh and Charleston, we represent the interests of property owners and managers in all aspects of landlord tenant law including: PURCHASE AND SALE OF PROPERTY INCLUDING CONTRACT NEGOTIATION AND SEC COMPLIANCE LEASE AND LEASE ADDENDUM PREPARATION AND NEGOTIATION POLICY REVIEW & COMPLIANCE ASSISTANCE DEFENSE OF PROPERTY RELATED CLAIMS COLLECTIONS EVICTION APPEALS FAIR HOUSING COMPLIANCE & DEFENSE MUNICIPAL CODE VIOLATION REPRESENTATION ___________________________________________________________________________________ Please contact us at:

WWW.BWPF-LAW.COM E-mail: PJOHNSON@BWPF-LAW.COM This is an advertisement for legal services. Currently serving NC and SC.

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under 1996 o F ) l,

DIESEL CONSTRUCTION

Multi Family Turn Key Renovations Why Renovate 1 Apartment Unit a Week When You Can Do 5 Or More? Production Renovation is the key to successfully increasing returns on investment. Customized program to suit each property owners needs, with carve outs for individual owner preferred trades. Truly a one-stop-shop for all your multi family renovation needs. Hundreds of successfully completed units in the Charlotte area.

WE PROVIDE • • • • • • • • •

Guarantee Pricing Hard Completion Dates Construction Flow Charts Daily Progress Reports Scopes of Work Full time Superintendents Onsite Quality Control Inspections Final Punch Walks with Owner’s Representative Move-in Ready Cleaning

Contact us today to set up a FREE site consultation to discuss your project and learn more about the benefits of hiring experienced professionals that know how to successfully complete projects on time and on budget!

704-786-0401 • office@dieseldev.com • www.dieseldev.com 8249 Flowes Store Road, Concord NC 28025 GC License number 58047 Classification Unlimited 34 apartment times

committee news

GCAA needs YOUR ideas in 2019; join a volunteer committee today!

Serving on one of the Greater Charlotte Apartment Association’s Volunteer Committees is a great way to connect with our growing organization and the ever-changing apartment industry. As a Committee Member, you’ll network with other industry professionals while participating in important Association business and decision-making. Choose to be involved in 2019.

Just check the group(s) below which interest you, and GCAA staff will contact you with more details. Thanks! GOVERNMENT AFFAIRS COMMITTEE: This committee monitors legislative issues affecting the multifamily industry at the local, state, and national levels. Its members represent the apartment industry before Charlotte City Council, Mecklenburg County Commission, and governmental staff. This committee also works closely with the AANC. GREEN COMMITTEE: This group’s focus is to educate GCAA‘s owner/operator members about the latest trends and opportunities in environmentally-conscious, sustainable multifamily operations. The committee organizes educational programs, has guest speakers, goes on outings, and contributes to GCAA’s publications and website. MEMBERSHIP COMMITTEE: This group performs the important tasks of obtaining quality new members and retaining existing members. Its members develop and execute strategies for member recruiting, orientation, and retention including direct contact and follow-up with prospects and current members. This group organizes annual membership drives and additional networking opportunities throughout the year. BUS TOUR COMMITTEE: This committee’s members play key roles in planning and executing the GCAA’s annual New Construction Bus Tour, a major annual undertaking which showcases new apartment product in our market. They also assist with smaller-scale tours which have speciﬁc areas of focus, such as the Rehab Tour and the Boutique Tour. OUTREACH COMMITTEE: This group works to identify areas of need in the community and plan activities which will provide appropriate service and support. In recent years the Outreach Committee has partnered with The Relatives, the Urban Ministry Center, Moore Place, Samaritan House, Habitat at Charlotte and other charitable organizations. PRODUCTS & SERVICES COUNCIL: The PSC is open to any/all GCAA Associate members in good standing; its overriding goal is to enhance the valuable working relationships between GCAA-member apartment owner/operators and vendor/ suppliers. PSC Subcommittees focus on speciﬁc areas/programs including Associate Development, the Trade Show, the Golf Outing, and the Executive Dinner/Reverse Trade Show (alternating years). PROGRAMS COMMITTEE: This committee researches and schedules quality programs for the monthly General Membership meetings. Its goal is to secure a range of informative, engaging speakers and to present subjects that will appeal to the diverse membership. The group also schedules seminars of industry-related topics for the membership, supplementary to the NAAEI designation courses. YOUNG APARTMENT PROFESSIONALS COMMITTEE: This group’s efforts focus on increasing association involvement of members who are “young” in the industry. “YAPs” volunteers organize quarterly social events at which GCAA members can network with industry peers, learn more abut the Association, and explore multifamily career opportunities. CAREER AWARENESS COMMITTEE: NEW IN 2019! This committee will serve as a local mentorship program for high school and college students. The multifamily industry can be an overlooked career path but with this committee we are dedicated to showing our next generation of leaders that it is a viable career path and one that should be explored.

Please return this completed form to a GCAA staff member, email to info@greatercaa.org, You’ll be notiﬁed of the meeting schedule(s) via e-mail. Name _________________________________________________________________________ Company Name _______________________________________________________________________________________ Phone__________________________________________________________________________ Email _________________________________________________________________________________________________________

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upcoming events

YAPS NETWORKING & TEAM BUILDING EVENT

Investigate, solve, interact! (HAVE A BEER)

Register today and go on an escape room adventure with the GCAA YAPs Committee. Afterward, letâ€™s all go have a beer together at Catawba Brewery next door! WHERE: Codescape & Catawba Brewery 933 Louise Ave - Charlotte, NC 28204 WHEN: This is a 2 part event Codescape from 6-7 PM & Catawba Brewery from 7-9 PM COST: $35.00 (price is for escape room only) RSVP early at greatercaa.org/events GCAA members only; limited attendance. Deadline to register/cancel is noon on 01/22/19.

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Meet the Candidates Mingle at Museum Tower on November 1st

We enjoyed the views and learned about the views of the 2018 city candidates.

Charlotteâ€™s Only Factory Authorized Full Service Dealer

(704) 392.2211 Service@CarolinaGolfCars.com

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membership

These 14 companies joined the GCAA in the months of October 2018 and November 2018. Please help us welcome them & remember to DO BUSINESS WITH GCAA MEMBERS! OWNER/OPERATORS Edward Management Group Contact: Jason Smith 110 Mustang Run Charlotte, NC 28277 704-65-0007 rentals@scarlettproperties.com Owner: no units Priderock Capital Management Contact: Tara Doyle 525 Okeechobee Blvd., #1650 West Palm Beach, FL 33401 561-653-9332 tdoyle@prcpllc.com Owner: Ivy Hollow (228) Sandhurst Investors Contact: Jay Patel PO Box 32215 Charlotte, NC 28232 617-818-3496 jaykantpatel@gmail.com Owner: 1701 Cityview (163) Scarlett Properties Contact: Samantha Metts 3426 Toringdon Way #104A Charlotte, NC 28277 704-65-0007 rentals@scarlettproperties.com Owner: no units Stonewall Jackson Homes Contact: Ricardo Vega 5751 Airport Drive Charlotte, NC 28208 704-392-2911 swjones@carolina.rr.com Small Owner: Stonewall Jackson Homes (86) Regional Housing Partnership Contact: Maureen Greidanus 5855 Executive Center Dr., #101 Charlotte, NC 28212 704-531-3718 maureen@regionalhousingpartnerships.org Small Owner: 21 units

ASSOCIATES/VENDORS Aero Painting Contact: Stan Mayo 615 E 6th St., #1A Charlotte, NC 28277 704-303-5212 stan@handymenofcharlotte.com Gutter Cleaning & Repair/Painting Contractors Sponsor: Lisa Alcala Airo Mechanical Contact: Andrew Ward 237 Davie Ave., Suite A Statesville, NC 28677 704-766-2626 andrew.ward@airomechanical.com Air Conditioning/Heating Parts Drip Edge Roofing Contact: Patricia Mendez 11709 Fruehauf Dr., #139 Charlotte, NC 28273 980-287-3816 admin@dripedgeroofing.com Pressure Washing/Roofing James Access Control Contact: Darren James 7427 Matthews Mint Hill Rd., #105-229 Mint Hill, NC 28227 704-615-0322 darren@jamesaccesscontrol.com Access Control Systems/Gate Access Sponsor: Junction 1504 New Market Waste Solutions Contact: Stephanie Buie 2701 Coltsgate Rd., #100 Charlotte, NC 28211 704-303-5212 sbuie@newmarketwaste.com Recycling, Waste Disposal

OpenProperty Contact: Frank Pounds 344 Rolling Hills Rd., #101 Mooresville, NC 28117 704-527-1177 fpounds@openproperty.com Renters Insurance, Reputation Management Sponsor: Josie Nasife Securitas Security Services Contact: Jason Stallings 8604 Cliff Cameron Dr., #180 Charlotte, NC 28269 980-242-9766 jason.stallings@securitasinc.com Security Services/Security Consultation Web-Don, Inc. Contact: Jason Almond 1400 Ameron Dr Charlotte, NC 28206 800-532-0434 jalmond@web-don.com Building Materials & Supplies

HAVE MEMBER NEWS TO SHARE? Email the details to erica@greatercaa.org

Renewals! Thanks to these 60 companies for recently renewing their GCAA memberships! Action Plus AGPM North Carolina Allied Orion Group Alpha Omega Construction Apartment Dynamics Ardmore Residential ATCO Properties & Management Barr Residential Bath Fitter BioSweep of Western NC Bozzuto CBRE Inc 38 apartment times

Charlotte Turnkey Chevington Associates Churchill Forge Community Concierge Crescent Resources CSI Trash Compactor D & L Parts Darby Terrace Diamond Floor Covering Drucker & Falk EnviroClean Waste Solutions Environmental Design Landscape

Evans Realty Express Employment Professionals Fast Signs South Tryon Fogelman Management Franklin Johnson Group Grand Atlas Herron Realty HMO Pest Control Holly Leaf JAC's Towing & Repair JMG Realty Lerner Residential

Liberty Rent Loebsack & Brownlee MAA Marietta Drapery Minol USA Oasis @ Regal Oaks Paradise Golf Cars Performance Fire Protection Preferred Residential Proctor Services Protection Systems Technology RentPing

S.B.E Corporation SealMaster SONA Realty Stage Left Properties Tide Valet Turner Asphalt Waterton Residential Watts Leaf Architects Waypoint Residential Weinstein Yaro Plumbing YFP Management

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CLEAN PROPERTY SERVICES Eco-Friendly Powerwashing

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Greater Charlotte Apartment Association 6060 Piedmont Row Drive South, Suite 575 Charlotte, NC 28287

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Apartments Communities - Pools and Clubhouses Common Areas

“Designed to increase value” Contract Sales and Design Division “ Helping create the perfect outdoor space for your properties and services.”

Incredible selection of outdoor dining, seating and more.

Why Choose Us • Complimentary Design Service • Design to Allign & Enhance Property’s Brand • Annual Maintenance Contracts (Touch up, Repair, Re-strap, Re-sling, Glide Replacements) • Rental Agreements Available • White Glove Delivery • Showrooms in the Carolinas • Access to 50+ famous brands, collections & manufacturers for a turn-key process.

Famous Brands • Brown Jordan • Barlow Tyrie • Castelle Luxury • Gloster Sunbrella • Telescope Casual • Tommy Bahama • Tuuci Contact: Andrew Gave - Contract Manager Direct Line 980.202.6605 Email A.Glave@fhcasual.com North Charlotte, NC 6620 West W.T. Harris Blvd. Charlotte, NC 28269 Phone 704.598.8787