IAPCO Annual Review

ANNUAL REVIEW & LIST OF MEMBERS August 2015 - July 2016

IAPCO - DRIVING EXCELLENCE President’s Address Annual Review 2016

Ensuring that IAPCO’s clearly articulated vision to ‘drive

Global Education) offers four products: EDGE

excellence’ is being realised is central to my role as

seminars, web-EDGE, Bespoke EDGE and Sharp

President. That takes many forms including creating

EDGE, each providing a different educational offering

opportunities for members to share best practice with

to the meetings industry. EDGE seminars have already

one another, promoting best practice, participating in

taken place in Auckland, Copenhagen and Whistler

industry-wide discussions, encouraging members to

to accolades from the participants and plans are well

adhere to the Association’s quality standards and

under way for seminars in Seoul in November, Athens

developing education programmes which are highly

in January and Kuala Lumpur in September 2017. The

relevant, not just for PCOs but also, for the wider

challenge will be fulfilling demand! web-EDGE has

meetings industry. Our CEO and Council members

brought a new dimension to IAPCO’s commitment to

have been very active already this year, delivering on

quality education. It’s online and, as is the case with

every one of these initiatives. It is certainly my aim to

other EDGE products, enables participants to accrue

keep up this momentum and to continually look for

CMP credits. As it has done in the past, IAPCO

ways IAPCO can support its members to drive

continues to deliver Bespoke EDGE seminars for

business excellence.

groups or organisations who are looking for a specialised content, most recently in Suzhou, China.

It has been exciting to see the new-look education

Sharp EDGE continues to deliver short seminars at

programme rolling out– EDGE (Experts in Dynamic

industry trade shows and other association meetings.

These EDGE programmes are always tailored to suit

principles have never changed and I saw those

the host’s needs and are typically very interactive.

well demonstrated at our highly enjoyable and valuable Annual Conference hosted by African Agenda in Cape

An additional new initiative to IAPCO’s vision is the

Town this February. I am always both astonished and

introduction of the Driving Excellence Awards. Whilst

gratified by the willingness members show, all of whom

the re-styled International and Recognition Awards

compete with one another, to discuss issues frankly

have been in existence for many years, the Innovation

and share their know-how to help each other deliver a

Award, supported by IMEX, entered its second highly

better service.

successful year in 2016. And now for the first time, we have the Collaboration Award, supported by IBTM

We continue to welcome new members and

Events, for which a record number (for IAPCO Awards)

appreciate their drive and enthusiasm as they work

of submissions have been received.

through the steps to qualify for membership. While planning for our 50th anniversary in early 2018 is in

IAPCO’s ability to retain members speaks

its very early stages we, as PCOs, know a good deal

volumes about its ongoing relevance as it continues

about celebration events so I’m sure it will be a

to adapt its activities in a volatile meetings world.

special time on our calendar.

The Association was founded on camaraderie and principles of sharing and collaborating. Those

Jan Tonkin, President of IAPCO

MEMBERSHIP & COMMUNICATION NEWS

ABOUT the MEMBERSHIP

About IAPCO We are a membership-driven organisation that seeks to raise standards across the meetings and conference industry. Professional conference organisers and meeting planners join us because IAPCO membership is recognised across the world as a sign of quality assurance and commitment to timeliness, efficiency, creativity, rigorousness, financial responsibility and good management.

Our members represent a unique pool of experience.

From advice on destinations to promoting the smooth running of conferences, everyone has access to a busy, professional network who can support them. Here is what that network has been doing this year.

AMERICAS 10% AFRICA 1%

Find out how to become a member of IAPCO visit

Get connected for latest IAPCO news and updates

117 members in 41 countries

EUROPE 64% MIDDLE EAST 6%

ASIA / PACIFIC 19%

2600+ lik es @IAPCO

1000+ lik es IAPCO

Join the IA PC Group sea O LinkedIn rch for IA PCO

www.iapco.org/all-about-iapco/join-iapco/how-to-apply

YEAR AT A GLANCE 2015-2016

From the IAPCO Regional Seminar in the brightly coloured city of Bangkok to the International Supplier Awards in the financial centre of Frankfurt, this has been a busy year for our members.

ECM Summer School

IMEX - America

IBTM World

Nicola McGrane, Conference Partners

Educational sessions & trade stand

Educational sessions & trade stand

AUG

SEPT

OCT

NOV

JAN

IAPCO EDGE Copenhagen

IAPCO EDGE - Auckland First EDGE seminar IT&CMA Trade stand

Council meeting Dubai

ICCA Educational sessions

With IAPCO EDGE events in Auckland, Copenhagen and Whistler and Council meetings in Dubai and Edinburgh in between, the organisation has been active as never before.

ANNUAL SURVEY RESULTS As IAPCO is driven by its members, what is happening in their professional lives is important to us. The annual survey tells us everything from how many meetings they are organising to what type of meetings they are and how many participants attended. And just as importantly, they tell us what the economic impact of their activities is. We think

ECONOMIC IMPACT When the budget for meetings and exhibitions organised by IAPCO members is added up, you can see for yourself just how much financial power our members are responsible for.

This was the average number of events IAPCO members were involved in organising, adding up to 8591 meetings or exhibitions this year alone.

Next year’s total is expected to be higher.

With this amount of square meters of space managed, IAPCO members had to cover a lot of ground. The average event was 94 square metres, up 27% on 2014.

37%

29% 34%

Over three million participants attended events organised by our members, a steep increase of 10.6% on the previous year, demonstrating how broad our reach is.

Take a look at what IAPCO members have been doing since July last year; enjoy the memories and start planning your trip ahead.

1-20 employees

51 or more employees 21-50 employees

The number of hotel nights this year may seem quite high, but it actually fell by a staggering 36% from a high of 3,817,001 in 2014, suggesting that the era of block bookings may be over.

Annual Survey Results launched as part of #GMID16

Innovation Award Yoshihito Takahashi from Congress Corporation, Japan

International Supplier Award 2015 Société d’Exploitation de l’ACROPOLIS de NICE

IMEX - Frankfurt

See page 11 for all the information!

Educational sessions, trade stand and award winners

FEB

IAPCO AM&GA Cape Town

Regional Client Award European Society for Organ Transplantation - ESOT

APRIL

New IAPCO President announced

Council meeting Edinburgh

MAY

IAPCO EDGE Whistler

JULY

IAPCO Bespoke EDGE Suzhou

EDGE Auckland

24 – 26 August 2015 Venue: Pullman Auckland Hotel Host Organiser: The Conference Company, New Zealand Level: 2 The Seminar was co-hosted by: The Conference Company, New Zealand and Tourism New Zealand Business Events and supported by Auckland Convention Bureau

EDGE Copenhagen

19 – 21 January 2016 Venue: Scandic Copenhagen Host Organiser: DIS Congress Services, Denmark Level: 2 This seminar was co-hosted by: DIS Congress Services, Copenhagen Denmark, and by the Wonderful Copenhagen Convention Bureau

EDGE Whistler

25 – 27 May 2015 Venue: Whistler Conference Centre Host Organiser: ICS Vancouver, Canada Level: 2 This seminar was co-hosted by: International Congress Services Ltd, Vancouver, Canada, and by Tourism Whistler

SUCCESS RATING

INDUSTRY SECTOR

Thank you for a really powerful and valuable experience, that will help raise the bar in our industry.

Janet Matheson, Conference & Events Ltd

The place to meet the experts in congress organization.

Luis Carvalho, European School of Oncology

One of the best education seminars that specifically addresses the international association industry.

EDGE Seoul

17-19 November 2016 Venue: JW Marriott Seoul Host Organiser: MECI Level: 2 Faculty: Mathias Posch, International Conference Services; Roslyn McLeod, Arinex and Ori Lahav, Kenes

EDGE Kuala Lumpur

18-20 September 2017 Venue: Kuala Lumpur Convention Centre Host Organiser: AOS Conventions & Events & Malaysia Convention & Exhibition Bureau Level: 2 Faculty: Jan Tonkin, IAPCO President, Managing Director, The Conference Company, New Zealand; Mathias Posch, IAPCO Vice President, President, International Conference Services Ltd, Canada; Sarah Markey-Hamm, CEO, ICMS Pty Ltd, Australia

EDGE Athens

17-19 January 2017 Venue: Divani Caravel Hotel Host Organiser: AFEA, ERA, ERASMUS Host Destination: City of Athens Convention & Visitors Bureau Level: 1/ 2 Faculty: Nicola McGrane, Conference Partners; Keith Burton, African Agenda and André Vietor, Barceló Congresos

Sharp EDGE Sessions will take place at:

IMEX America – 18-20 October 2016 ICCA – 12-16 November 2016 IBTM – 29 November-01 December 2016

For all the latest IAPCO Education news please visit:

www.iapcoeducation.org

BEST PRACTICE: CASE STUDIES Beyond Congress Management Associations are more than their congress, and IAPCO PCOs are more than congress organisers.

Delivering innumerable quality congresses has given IAPCO members invaluable insights into the business needs of their clients and has allowed them to become trusted advisors who can contribute to the success of an organisation beyond their congress. IAPCO’s philosophy is entirely based on quality, and its members actively share best-practice and develop educational programmes and guidelines which enable them to perform at the highest levels in any area of expertise related to organisational excellence. To illustrate this, IAPCO regularly publishes success stories of members who have helped their clients to be successful not just by organising their congress, but by achieving overarching business objectives.

Velo-city Global 2016 Organised by IAPCO Member: GIS Group When Velo-city announced that their forum would be held in Taipei, many were surprised. The event was devised by the European Cyclists’ Federation to promote cycling as a means of transportation and cycling is not part of Taipei’s culture. It took an IAPCO member to turn the event into a resounding success.

GIS Group devised a four day programme which highlighted the role of industry, which is a real strength for the city of Taipei, and also tied in with the annual cycling trade show. Speakers and side events blended local and universal appeal and sponsors were encouraged to be innovative. One even built its own cycling track.

Over 1000 delegates from 43 countries attended, making it the largest Velo-city event ever held outside Europe, moving the head of the European Cyclists’ Federation to describe it as ‘a real global cycling summit.’ Choosing to involve IAPCO member GIS as both the designer and the person who made the show happen, was a stroke of genius that many will be looking to emulate.

Read the full case study and many more at www.iapco.org/publications/casestudies

ANNUAL SURVEY RESULTS As IAPCO is driven by its members, what is happening in their professional lives is important to us. The annual survey tells us everything from how many meetings they are organising to what type of meetings they are and how many participants attended. And equally important, they tell us what is the economic impact of their activities. We think you might be surprised.

ECONOMIC IMPACT When the budget for meetings and exhibitions organised by IAPCO members is added up, you can see for yourself the extent of the financial power for which our members are responsible.

With this amount of square meters of space managed, IAPCO members had to cover a lot of ground. The average event was 94 square metres, up 27% on 2014.

37%

29% 34%

Over three million participants attended events organised by our members, a steep increase of 10.6% on the previous year, demonstrating how broad is the reach of IAPCO.

This was the average number of events IAPCO members were involved in organising, adding up to 8591 meetings or exhibitions this year alone.

Next year’s total is expected to be higher.

1-20 employees

51 or more employees 21-50 employees

The number of hotel nights this year may seem quite high, but it actually fell by a staggering 36% from a high of 3,817,001 in 2014, suggesting that the era of block bookings may be over.

MEMBERS LIST 2016 Our members come from all over the world, take a look at the list of IAPCO members and see if there are any in your country. If you want to become a member and see your name or organisation added to this list, then please get in touch with IAPCO at www.iapco.org

ARGENTINA MCI Buenos Aires Mariano R. Castex, Managing Director E-mail: mariano.castex@mci-group.com www.mci-group.com International Office Member AUSTRALIA Arinex pty limited - Sydney Roslyn A McLeod OAM, Managing Director E-mail: rmcleod@arinex.com.au www.arinex.com.au Company Member Arinex pty limited - Melbourne Nicole Appleby, General Manager Operations E-mail: naapleby@arinex.com.au www.arinex.com.au National Office Member ICMS Pty Ltd Sarah Markey-Hamm, CEO E-mail: sarah@icms.com.au www.icms.com.au Company Member MCI Sydney Lynn Fairbrass E-mail: lynn.fairbrass@mci-group.com www.mci-group.com/australia International Office Member AUSTRIA AIM Group International - Vienna Paula Katholnig, Managing Director E-mail: p.katholnig@aimgroup.eu www.aimgroupinternational.com International Office Member Mondial Congress & Events Stefan Walter, Managing Director E-mail: walter@mondial-congress.com www.mondial-congress.com/en Company Member BELGIUM AIM Group International - Brussels Jan van den Broeck, Country Manager E-mail: j.vandenbroeck@aimgroup.eu www.aimgroupinternational.com International Office Member Colloquium - Brussels AndrĂŠ Cornelis, Office Director E-mail: a.cornelis@clq-group.com www.colloquium-group.com International Office Member MCI Benelux Isabelle Deniaud , Director PCO E-mail: isabelle.deniaud@mci-group.com www.mci-group.com/nl-BE International Office Member

Semico Nv Luc Niville, Executive Director E-mail: luc.niville@semico.org www.semico.org Company Member BRAZIL MCI Brazil Rodrigo Cordeiro E-mail: rodrigo.cordeiro@mci-group.com www.mci-group.com/brazil.aspx International Office Member CANADA International Conference Services Ltd. Mathias Posch, President E-mail: mathias@icsevents.com www.icsevents.com Company Member JPdL International Jean-Paul de Lavison, President E-mail: jpdelavison@jpdl.com www.jpdl.com Company Member JPdL - Intertask Conferences Paul Akehurst, Managing Director E-mail: Pakehurst@jpdl.com www.intertaskconferences.com National Officer Member MCI Canada Natasha Hilliard E-mail: natasha.hilliard@mci-group.com www.mcievents.com/canada.aspx International Office Member Venue West Conference Services Ltd. Sue Daugulis, President E-mail: sdaugulis@venuewest.com www.venuewest.com Company Member CHINA / HONG KONG International Conference Consultants Katerina Tam, Director E-mail: icc@icc.com.hk www.icc.com.hk Company Member MCI China Vivian Zhang E-mail: vivian.zhang@mci-group.com www.mci-group.com/china International Office Member MCI Hong Kong Peter Kinnane E-mail: peter.kinnane@mci-group.com www.mci-group.com/hongkong National Office Member

COLOMBIA KENES Latin America Paola Andrea Piza Cossio, Business Development Manager E-mail: ppiza@kenes.com www.kenes-latin-america.com International Office Member CZECH REPUBLIC AIM Group International – Prague Tereza Havlaskova Panska E-mail: t.havlaskova@aimgroup.eu www.aimgroupinternational.com International Office Member C-IN Ales Pejsar, Director of Sales and Marketing E-mail: ales.pejsar@c-in.eu www.c-in.eu Company Member GUARANT International spol. s.r.o Tomas Raboch, Senior Sales Manager E-mail: Raboch@guarant.cz www.guarant.cz Company Member DENMARK CAP Partner Henrik J. Nielsen, Director E-mail: hk@cap-partner.eu www.cap-partner.eu Company Member DIS Congress Service Copenhagen A/S Peder Andersen, Managing Director E-mail: psa@discongress.com www.discongress.com Company Member EGYPT Misr2000 Medical Conference Dr. Mohsen Merghany, Chairman E-mail: khalid@misr2000online.net www.misr2000online.net Company Member ICOM for Organization, Marketing and Research Dr. Ahmed El Shal, Chairman & CEO E-mail: ahmed.elshal@icomgroup.org www.icomegypt.com Company Member FRANCE Atout Organisation Science Alain Gargani, CEO E-mail: alain.gargani@atout-org.com www.atout-org.com Company Member

GERMANY Copernicus Meetings Martin Rasmussen, Managing Director E-mail: meetings@copernicus.org www.meetings.copernicus.org Company Member CPO HANSER SERVICE GmbH - Berlin Inge Hanser, Director E-mail: berlin@cpo-hanser.de www.cpo-hanser.de Company Member

CPO HANSER SERVICE GmbH - Hamburg Inge Hanser, Director E-mail: hamburg@cpo-hanser.de www.cpo-hanser.de National Office Member INTERPLAN AG - Munich Dr. Markus Preußner, Managing Director E-mail: info@interplan.de www.interplan.de Company Member INTERPLAN AG - Hamburg Bruno Lichtinger, Managing Director E-mail: hamburg@interplan.de www.interplan.de National Office Member K.I.T. Group GmbH - Berlin Stéphane Talboom, Director of Sales and Ops E-mail: stalboom@kit-group.org www.kit-group.org Company Member MCI Berlin Gunda Stickan, MCI Germany E-mail: gunda.stickan@mci-group.com www.mci-group.com International Office Member GREECE AFEA S.A. Travel & Congress Services Sissi Lygnou, Manager, Congress & Events E-mail: slignou@afea.gr www.afea.gr Company Member ERASMUS Conferences Tours & Travel S.A Georgina Alexopoulou, Business Development Manager E-mail: g.alexopoulou@erasmus.gr www.erasmus.gr Company Member ERA Ltd John Antoniou / Irene Tolis E-mail: jantoniou@era.gr www.era.gr Company Member INDIA KW Conferences Pvt. Ltd. Monimita Sarkar Managing Director E-mail: moni@kwconferences.com www.kwconferences.com Company Member MCI Management India Pvt. Ltd Vishal D’Souza E-mail:vishal.dsouza@mci-group.com www.mci-group.com/india.aspx International Office Member

IRELAND Abbey Conference & Events Patricia McColgan, Director E-mail: patricia@abbey.ie www.abbeyconference.ie Company Member Conference Partners Ltd. Nicola McGrane, Managing Director E-mail: nicola.mcgrane@conferencepartners.com www.conferencepartners.com Company Member MCI Dublin Jean Evans, Regional Director - Association Relations E-mail: jean.evans@mci-group.com www.mci-group.com/ireland.aspx International Office Member Keynote PCO Noel Mitchell Managing Director E-mail: noel@keynotepco.ie www.keynotepco.ie Company Member ISRAEL KENES International Gideon Rivlin, Chairman Kenes Group E-mail: conventions@kenes.com www.kenes.com International Office Member ITALY AIM Group International - Milan Gianluca Buongiorno, President E-mail: g.buongiorno@aimgroup.eu www.aimgroupinternational.com National Office Member AIM Group International - Rome Patrizia Semprebene Buongiorno Vice President E-mail: p.buongiorno@aimgroup.eu www.aimgroupinternational.com Company Member AIM Group International - Florence Patrizia Semprebene Buongiorno Vice President E-mail: p.buongiorno@aimgroup.eu www.aimgroupinternational.com National Office Member EGA, Professional Congress Organisers Cristina Aru E-mail: caru@ega.it www.ega.it Company Member Key Congress and Communication srl Arianna Caldon, Managing Director E-mail: a.caldon@keycongress.com www.keycongress.com Company Member

MEMBERS LIST 2016

Colloquium - Paris Alexis Richard E-mail: a.richard@clq-group.com” www.colloquium-group.com Company Member European Society of Cardiology Laurence Comont E-mail: lcomont@escardio.org www.escardio.org Company Member Europa Organisation Marc Doncieux, Executive Director E-mail: mdoncieux@europa-organisation.com www.europa-organisation.org Company Member Europa Organisation Jérôme Sicchi, Head of Business Development E-mail: jsicchi@europa-organisation.com www.europa-organisation.com National Office Member Hopscotch Congres Olivier Cassedanne, Chairman / MD E-mail:ocassedanne@hopscotchcongres.com www.hopscotchcongres.com Company Member Live! By GL events Zakaria El Asri, Strategic Development Director E-mail: zakaria.elasri@gl-events.com www.gl-events.com Company Member MCI France – Paris Philippe Fournier, President, MCI France E-mail: mcifrance@mci-group.com www.mci-group.com International Office Member MCI France - Lyon Philippe Fournier, President, MCI France E-mail: mcifrance@mci-group.com www.mci-group.com National Office Member MCO Congres Marseille Héliéna Brégand Email: heliena.bregand@mcocongres.com www.mcocongres.com Company Member

MEMBERS LIST 2016

OIC Group Nicola Testai E-mail: n.testai@oic.it www.oic.it Company Member PLS Educational Luigi Cammi E-mail: luigi.cammi@promoleader.com www.promoleader.com Company Member JAPAN Congress Corporation Kayo Nomura E-mail: iapco@congre.co.jp www.congre.co.jp/en Company Member Convention Linkage, Inc. Kaori Sakagami E-mail: iapco-cl@c-linkage.co.jp www.c-linkage.co.jp Company Member Japan Convention Services, Inc. Keiko Nishimoto, CMP E-mail: iapco@convention.jp www.jcs-pco.com Company Member JORDAN Arab Organizers Company Toujan Saqqa, General Manager E-mail: toujan.s@araborganizers.com.jo www.araborganizers.com.jo Company Member KOREA, REPUBLIC OF ezpmp co. ltd.

Alex Kim E-mail: happyalex@ezpmp.co.kr www.ezpmp.co.kr Company Member InSession Convention Services, Inc. Michelle Kim, CEO & President E-mail: michelle@insession.co.kr www.insession.co.kr Company Member INTERCOM Convention Services, Inc Tae-Young Choi, CEO & President E-mail: info@intercom.co.kr www.intercom.co.kr Company Member MCI Korea Chris Oh E-mail: chris.oh@mci-group.com www.mci-group.com International Office Member

MECI Bannie Kim, CEO & President E-mail: bannie@meci.co.kr bannie@meci.co.kr www.meci.co.kr Company Member

EAGE - EAGE Conferences bv Marjolein Verweij E-mail: mv@eage.org www.eage.org Company Member

LEBANON Infomed International for Events Joelle Shammas, Managing Director E-mail: joelleshammas@infomedweb.com www.infomedweb.com Company Member

NEW ZEALAND The Conference Company Jan Tonkin, Managing Director E-mail: jt@tcc.co.nz www.tcc.co.nz Company Member

MALAYSIA AOS Conventions & Events Anthony Wong, Group Managing Director E-mail: aosce@aosconventions.com www.aosconventions.com Company Member

NORWAY Congress-Conference AS Øivind R. Lie, Director E-mail: mail@ccnorway.no www.ccnorway.no Company Member Gyro Conference AS Tom Erik Hovde E-mail: tom.erik.hovde@gyro.no www.gyroconference.no Company Member Gyro AS Mark Olman, Senior Advisor E-mail: mark.olman@gyro.no www.gyro.no National Office Member

MEXICO B. P. Servimed, S. A. de C. V. Dr. Jorge Bisteni Bustani, Director General E-mail: jorge.bisteni@servimed.com.mx www.servimed.com.mx Company Member Business Travel Consulting Alejandro Ramirez Tabche, CEO E-mail: artabche@btcamericas.com www.btcamericas.com Company Member T&C David Tarrab, General Director E-mail: dtarrab@tcevents.com www.tcevents.com Company Member MONACO Publi Créations SAM Dr. Marino Lena, Managing Director E-mail: marino.lena@publicreations.com www.publicreations.com Company Member NETHERLANDS Congress by design bv Nicolette van Erven, Managing Director E-mail: vanerven@congressbydesign.com www.congressbydesign.com Company Member Congress Care Rob Zikkenheimer Managing Director E-mail: r.zikkenheimer@congresscare.com www.congresscare.com Company Member

PORTUGAL AIM Group International – Lisbon Monica Freire E-mail: M.Freire@aimgroup.eu www.aimgroupinternational.com International Office Member Leading Congress & Association Management Carin Isacson, Managing Partner E-mail: carin.isacson@leading.pt www.leading.pt Company Member RUSSIA CTO Congress Sergey Chernyshevskiy, Chief Executive Officer E-mail: sergey@ctogroup.ru www.ctocongress.ru Company Member SINGAPORE Kenes Asia Jason Ng E-mail: jng@kenes.com www.kenes.com International Office Member MCI Group Asia Pacific Pte Ltd David Goh, Managing Director E-mail: david.goh@mci-group.com www.mci-group.com International Office Member

SOUTH AFRICA African Agenda Keith Burton, Managing Director E-mail: keith@africanagenda.com www.africanagenda.com Company Member SPAIN AOPC - Professional Congress Organiser Paloma Bellés, Managing Director E-mail: congress@aopc.es www.aopc.es Company Member ATLANTACONGRESS Guillermo Fuster Fernández Managing Director / CEO E-mail: direccion@atlanta.es www.atlanta.es Company Member Barceló Congresos André Vietor, Managing Director E-mail: andre.vietor@barcelocongresos.com www.barcelocongresos.com Company Member TILESA KENES SPAIN Carlos de Sebastián jr, Managing Director E-mail: csebastian@kenes.com www.kenes.com International Office Member SWEDEN MCI Stockholm Anki Frencken, Congress Director E-mail: anki.frencken@mci-group.com www.mci-group.com International Office Member Meetagain Konferens AB Johan Menso Sales Director E-mail: johan@meetagain.se www.meetagain.se Company Member SWITZERLAND Congrex Switzerland Ltd Alain Pittet, Managing Director E-mail: alain.pittet@congrex.com www.congrex.com Company Member

KENES Group (Head Office) Dan Rivlin, Managing Director E-mail: drivlin@kenes.com www.kenes.com Company Member K.I.T. Swiss S.A Stéphane Talboom, Director of Sales & Ops E-mail: info@kit-group.org www.kit-group.org International Office Member MCI Group (Head Office) Richard Torriani, Vice-President MCI Group E-mail: richard.torriani@mci-group.com www.mci-group.com Company Member MCI Zurich Frank Marreau, Managing Director E-mail: frank.marreau@mci-group.com www.mci-group.com National Office Member TAIWAN GIS Group Jason Yeh, CEO E-mail: jason.yeh@gisgroup.com www.gisgroup.com Company Member TURKEY Dekon Group Michael Kern, Executive Director E-mail: michaelkern@dekon.com.tr www.dekongroup.com Company Member FIGUR Levent Gülsoy E-mail: Leventgulsoy@figurint www.figur.net Company Member Flap Tour Murat Ceyhan, General Manager E-mail: murat.ceyhan@flaptour.com.tr www.flaptour.com.tr Company Member Interium A. Korkut Oyal, E-mail: oyal@interium.com.tr www.interium.com.tr Company Member K2 Conference and Event Management Co. Koray Kurutepe, Managing Partner E-mail: koray.kurutepe@k2-events.com www.k2-events.com Company Member

Serenas International Tourism - Ankara Mustafa Gurbuz, General Manager E-mail: mustafa.gurbuz@serenas.com.tr www.serenas.com.tr Company Member Serenas International Tourism - Istanbul Ozgun Yilmazturk E-mail: ozgun.yilmazturk@serenas.com.tr www.serenas.com.tr National Office Member Serenas International Tourism – Izmir Bikem Inanc, Director E-mail: bikem.inanc@serenas.com.tr www.serenas.com.tr National Office Member Topkon Congress Services Kemal Kural, Managing Director E-mail: congress@topkon.com www.topkon.com Company Member ZED Tourism Travel Agency Cengiz Yazanel, General Manager Volkan Dogan, Director of Event Projects E-mail: volkan@zed.com.tr www.zed.com.tr Company Member UNITED ARAB EMIRATES MCI Middle East Sumaira Isaacs, COO MCI IMEA (India, Middle East, Africa) E-mail: sumaira.isaacs@mci-group.com www.mci-group.com International Office Member Meeting Minds Experts Medhat Nassar, Managing Director E-mail: medhat@meetingmindsdubai.com www.meetingmindsdubai.com Company Member UNITED KINGDOM MCI UK Ltd Jennifer Jenkins, Managing Director E-mail: jennifer.jenkins@mci-group.com www.mci-group.com International Office Member TFI Group - London Caroline Windsor E-mail: caroline.windsor@tfi-group.com www.tfigroup.com Company Member USA ICS America Jennifer Brock E-mail: jennifer@icsevents.com www.icsevents.com International Office Member

MEMBERS LIST 2016

SLOVENIA Cankarjev dom Breda Pecovnik Congress and Commercial Program Director E-mail: breda.pecovnik@cd-cc.si www.cd-cc.si Company Member

STRATEGIC PARTNERS PCMA – Professional Convention Management Association JMIC – Joint Meetings Industry Council CIC – Convention Industry Council IMR – International Meetings Review

CORPORATE PARTNERS Dubai Business Events Hamburg Convention Bureau Hong Kong Tourism Board Melbourne Convention Bureau and Melbourne Convention & Exhibition Centre Business Events Toronto

CONTACT THE SECRETARIAT

IAPCO is administered by a full time secretariat. For further information regarding IAPCO or any of the activities outlined within this Annual Review, please contact: Sarah Storie-Pugh, Executive Director, IAPCO Brambles House, Colwell Road, Freshwater, PO40 9SL, UK Fax: +44 (0) 1983 755546 Email: info@iapco.org