About IAPCO

ABOUT The member-driven association raising quality standards in the global meetings industry

Quality Education Network Exchange

IAPCO EDGE-UCATION 2019 - 2020 IAPCO Education is open to everyone, not just members – it can include you!

EDUCATION CALENDAR

May 21-23, 2019

Sharp EDGE Seminars at IMEX, Frankfurt, Germany

May, 29-30, 2019

IAPCO Sharp EDGE Seminar at IBTM LATAM

July, 3-5, 2019

Bespoke EDGE Suzhou, China

September, 24-26, 2019

IAPCO Sharp EDGE Seminar at IT&CMA

October, 3-6, 2019

Bespoke EDGE Sri Lanka

October, 9-11, 2019

Bespoke EDGE Durban, South Africa

November, 13-15, 2019

EDGE Advanced, Prague, Czech Republic

January, 21-23, 2020

EDGE Munich, Germany

IAPCO EDGE Advanced Prague

FACULTY Nicola McGrane

Patrizia Semprebene Buongiorno

Sherrif Karamat

CEO Conference Partners International

Vice President AIM Group International

President and CEO PCMA

For further information about IAPCO Education: www.iapco.org/iapco-education

FROM OUR PRESIDENT & CEO

Being an IAPCO member is more than just a yearly renewal, it is a quality stamp that is respected around the globe. But it goes deeper than that – as an association that is rooted in the “People’s business”, we act and grow by our Core Values: IAPCO members are EXTRAORDINARY, we UPHOLD THE TRUST of our clients, partners and team members and we are PROUD OF OUR PROFESSION. We don’t just keep up, we SET THE BENCHMARK and all of this BECAUSE LEARNING MATTERS.

Last year we celebrated our 50th anniversary and at the beginning of the 51st year of our existence, we came together in Basel to take a long, hard look at ourselves and set our association up for the future.

We invited clients, innovators and experts from various fields to give us a glimpse into their research and help us better understand what we have to do to keep providing excellent service to our clients and shape the industry for years to come.

Learning, debating and sharing will always be the major drivers for change in our society and PCOs play an important part as facilitators of those drivers.

While we might be competing for some of the same business, we understand that the greater purpose is to better ourselves everyday so we are able to facilitate the success of the people we work with.

Mathias Posch, IAPCO President

Membership to IAPCO is unlike most other not-for-profit international associations. Before a PCO can become a member and be accredited with the IAPCO Accreditation, they must demonstrate that they consistently deliver the highest level of professional service to their clients and partners. Retaining the IAPCO membership requires annual quality assessments, references and on-going education.

Due to the strength of the IAPCO quality mark, PCO clients, Convention Bureaux and other meetings industry stakeholders are increasingly requesting to work and partner only with IAPCO Accredited PCOs. This provides obvious advantages for our members when competing for business.

Our Education Faculty delivers education and training programmes and seminars in person, in cities around the globe, as well as through our online IAPCO WebEDGE system. We recognise the best of the best in our industry through our annual Awards Programme. We also publish our informative PCO Magazine four times a year and have just launched our IAPCO Connectors Programme which brings together junior to mid-level PCO staff through an online knowledge-share platform.

We have several new, unique and very exciting initiatives to look forward to over the next 18 months that will continue to add value to our members’ businesses, our partners connectivity and to the quality of our industry as a whole.

I, along with the rest of the team here at IAPCO headquarters, remain focussed on helping our members and partners to deliver the highest level of service to clients and contribute lasting economic and social benefit to the cities that we all live and work in.

It is fair to say that IAPCO is a very active and member-focussed international association and there’s no better time to get involved and become part of the IAPCO Accredited family.

Martin Boyle, IAPCO CEO

ABOUT IAPCO INTRODUCTION The acronym IAPCO stands for the International Association of Professional Congress Organisers.

We are a member based organisation comprising conference organising/meeting planning companies whose aims are to raise standards in our industry and to provide a quality assurance to our clients.

One united voice for quality PCOs in the industry Jurriaen Sleijster MCI

IAPCO’s clearly articulated vision to “drive excellence” takes many forms, including creating opportunities for members to share best practice with one another, promoting best practice, participating in industry-wide discussions, encouraging members to adhere to the Association’s quality standards and developing education programmes which are highly relevant, not just for PCOs but also for the wider meetings industry.

MEMBERSHIP An IAPCO membership signifies to potential clients that you have achieved a recognised quality benchmark and that you continually strive to maintain and deliver that standard.

In order to qualify for membership, an applicant must provide proof that they have organised ten International or National Events. Client references are obtained, before a site inspection of a designated international congress is undertaken. Interviews take place with international clients, the local organising committee, delegates and exhibitors participating in the selected event. This is followed by a visit to the applicant’s offices for an audit of procedures and business practices together with staff interviews.

Thereafter, members commit to the Code of Conduct and pledge to maintain the standards demonstrated during the application process. There are annual check-lists to ensure continuous professional activity and and a rigorous quality check procedure.

EDUCATION EDGE (Experts in Dynamic Global Education) is IAPCO’s education programme, designed to provide continuing education and to raise standards. IAPCO offers four educational products: EDGE seminars, web-EDGE, Bespoke EDGE and Sharp EDGE, each providing a different educational offering to the meetings industry.

Successful contemporary science conferences require connections, strong networks of expertise and plugging in to cutting edge ideas. The local organising committee of IMC19 was determined to present the global microscopy community with an innovative, exciting and memorable event. To achieve that aspiration, we wanted to work with a PCO who shared that vision and, equally, were able to lead and collaborate within an international context. Arinex’ connections and leadership within IAPCO gave us confidence that we were building an event at the leading edge of the global meeting and events industry.

Professor Paul Munroe IMC19 Vice-Chair

To find out how to become an IAPCO Accredited Member, visit: www.iapco.org/join-iapco/how-to-apply

IAPCO RESOURCES Check out the IAPCO Knowledge Hub • Expert Knowledge Articles • Online Dictionary • The PCO Magazine • News • IAPCO Inside Stories

How can my organisation get involved?

Take Action by signing the IAPCO Plastics Pledge

Invite all your local suppliers, clients, venues and stakeholders to sign the IAPCO Plastics Pledge

Change - report one measurable change that you have made within your organization/ events to stop the use of single use plastic

IAPCO 50th Anniversary CSR Campaign Not Just a Drop in the Ocean

Kick-off - create an activity to reduce plastic waste - look for ideas in the hints and tips section of our toolkit

www.iapco.org/about-iapco/ticky-the-turtle

YELL about your achievements by letting IAPCO know that you are fully committed to taking action.

MEMBERS’ LIST 2019 ARGENTINA MCI Argentina (Buenos Aires) Mariano R. Castex, Managing Director E-mail: mariano.castex@mci-group.com www.mci-group.com Registered Member Office AUSTRALIA Arinex pty limited Roslyn A McLeod OAM, Managing Director E-mail: rmcleod@arinex.com.au www.arinex.com.au IAPCO Accredited Company Member ICMS Pty Ltd Sarah Markey-Hamm, CEO E-mail: sarah@icms.com.au www.icms.com.au IAPCO Accredited Company Member MCI Australia (Sydney) Lynn Fairbrass E-mail: lynn.fairbrass@mci-group.com www.mci-group.com/australia Registered Member Office The Conference Company (Australia) Pty Ltd Stephen Noble E-mail: sn@theconferencecompany.com www.theconferencecompany.com Registered Member Office AUSTRIA AIM Group International - Vienna office Paula Katholnig, Managing Director E-mail: p.katholnig@aimgroup.eu www.aimgroupinternational.com Registered Member Office PCO Tyrol – Congress Congress und Messe Innsbruck GmbH Ina Kahler E-mail: i.kaehler@cmi.at www.pco-tyrolcongress.at/en IAPCO Accredited Company Member

BELGIUM AIM Group International - Brussels office Wim Desloovere, Country Manager E-mail: w.desloovere@aimgroup.eu www.aimgroupinternational.com Registered Member Office

Venue West Conference Services Ltd. Sue Daugulis, President E-mail: sdaugulis@venuewest.com www.venuewest.com IAPCO Accredited Company Member

Colloquium - Brussels André Cornelis, Office Director E-mail: a.cornelis@clq-group.com www.colloquium-group.com Registered Member Office

CHINA / HONG KONG

Semico Nv Luc Niville, Executive Director E-mail: luc.niville@semico.org www.semico.org IAPCO Accredited Company Member BRAZIL MCI Brazil (São Paulo) Rodrigo Cordeiro E-mail: rodrigo.cordeiro@mci-group.com www.mci-group.com/brazil.aspx Registered Member Office

International Conference Consultants Katerina Tam, Director E-mail: icc@icc.com.hk www.icc.com.hk IAPCO Accredited Company Member MCI China (Shanghai) Vivian Zhang E-mail: vivian.zhang@mci-group.com www.mci-group.com/china Registered Member Office CZECH REPUBLIC

CANADA

AIM Group International – Prague office Tereza Havlaskova E-mail: t.havlaskova@aimgroup.eu www.aimgroupinternational.com Registered Member Office

International Conference Services Ltd. Mathias Posch, President E-mail: mathias@icsevents.com www.icsevents.com IAPCO Accredited Company Member

C-IN Ales Pejsar, Director of Sales and Marketing E-mail: ales.pejsar@c-in.eu www.c-in.eu IAPCO Accredited Company Member

ICS Toronto Alysha Radvak E-mail: toronto@icsevents.com www.icsevents.com Registered Member Office

GUARANT International spol. s.r.o Tomas Raboch, Senior Sales Manager E-mail: Raboch@guarant.cz www.guarant.cz IAPCO Accredited Company Member

JPdL International Jean-Paul de Lavison, President E-mail: jpdelavison@jpdl.com www.jpdl.com IAPCO Accredited Company Member

DENMARK

ICS Europe, Vienna Petra Fiestl E-mail: petra@icsevents.com www.icsevents.com Registered Member Office

JPdL - Intertask Conferences Paul Akehurst, Managing Director E-mail: Pakehurst@jpdl.com www.intertaskconferences.com National Officer Member

Kuoni Destination Management Austria GmbH Max Lepschi E-mail: max.lepschi@at.kuoni.com www.kuoni-congress.com Registered Member Office

MCI Canada (Vancouver) Natasha Hilliard E-mail: natasha.hilliard@mci-group.com www.mcievents.com/en-ca Registered Member Office

Mondial Congress & Events Stefan Walter, Managing Director E-mail: walter@mondial-congress.com www.mondial-congress.com/en IAPCO Accredited Company Member

Podium Conference Specialists Marischal De Armond, President E-mail: marischal@podiumconferences.com www.podiumconferences.com IAPCO Accredited Company Member

CAP Partner Henrik J. Nielsen, Director E-mail: hk@cap-partner.eu www.cap-partner.eu IAPCO Accredited Company Member DIS Congress Service Copenhagen A/S Peder Andersen, Managing Director E-mail: psa@discongress.com www.discongress.com IAPCO Accredited Company Member EGYPT ICOM for Organization, Marketing and Research Dr. Ahmed El Shal, Chairman & CEO E-mail: ahmed.elshal@icomgroup.org www.icomgroup.org IAPCO Accredited Company Member

Misr2000 Medical Conference Dr. Mohsen Merghany, Chairman E-mail: khalid@misr2000online.net www.misr2000online.net IAPCO Accredited Company Member

CPO HANSER SERVICE GmbH - Hamburg Inge Hanser, Director E-mail: hamburg@cpo-hanser.de www.cpo-hanser.de Registered Member Office

MCI India (Delhi) Samir Kalia E-mail:samir.kalia@mci-group.com www.mci-group.com/india.aspx Registered Member Office

FRANCE

INTERPLAN AG - Munich Dr. Markus Preußner, Managing Director E-mail: info@interplan.de www.interplan.de IAPCO Accredited Company Member

IRELAND

Atout Organisation Science Alain Gargani, CEO E-mail: alain.gargani@atout-org.com www.atout-org.com IAPCO Accredited Company Member Colloquium - Paris Christophe Painvin E-mail: c.painvin@clq-group.com www.colloquium-group.com IAPCO Accredited Company Member Europa Organisation Marc Doncieux, Executive Director E-mail: mdoncieux@europa-organisation.com www.europa-organisation.org IAPCO Accredited Company Member Europa Organisation Jérôme Sicchi, Head of Business Development E-mail: jsicchi@europa-organisation.com www.europa-organisation.com Registered Member Office

INTERPLAN AG - Hamburg Bruno Lichtinger, Managing Director E-mail: hamburg@interplan.de www.interplan.de Registered Member Office K.I.T. Group GmbH - Berlin Stéphane Talboom, Director of Sales and Ops E-mail: stalboom@kit-group.org www.kit-group.org IAPCO Accredited Company Member MCI Germany (Berlin) Annette Gleich, MCI Germany E-mail: annette.gleich@mci-group.com www.mci-group.com Registered Member Office GREECE

Hopscotch Congres Olivier Cassedanne, Chairman / MD E-mail:ocassedanne@hopscotchcongres.com www.hopscotchcongres.com IAPCO Accredited Company Member

AFEA S.A. Travel & Congress Services Sissi Lygnou, Manager, Congress & Events E-mail: slignou@afea.gr www.afea.gr IAPCO Accredited Company Member

Live! By GL events Florence Guyon Chabre, PCO Division Director E-mail: florence.guyon@gl-events.com www.gl-events.com IAPCO Accredited Company Member

ERA Ltd Irene Tolis E-mail: rtolis@era.gr www.era.gr IAPCO Accredited Company Member

MCI France – (Paris) Philippe Fournier, President, MCI France E-mail: mcifrance@mci-group.com www.mci-group.com Registered Member Office MCO Congres Marseille Natalie Ruxton E-mail: natalie.ruxton@mcocongres.com www.mcocongres.com IAPCO Accredited Company Member

ERASMUS Conferences Tours & Travel S.A Georgina Alexopoulou, Business Development Manager E-mail: g.alexopoulou@erasmus.gr www.erasmus.gr IAPCO Accredited Company Member INDIA

GERMANY

Indiattitude – Attitude Events Pvt Ltd Pooja Menon, Senior Associate E-mail: poojamenon@indiattitude.com www.indiattitude.com IAPCO Accredited Company Member

Copernicus Meetings Martin Rasmussen, Managing Director E-mail: meetings@copernicus.org www.meetings.copernicus.org IAPCO Accredited Company Member

KW Conferences Pvt. Ltd. Arjun Narne, Managing Director E-mail: arjun@kwconferences.com www.kwconferences.com IAPCO Accredited Company Member

CPO HANSER SERVICE GmbH - Berlin Inge Hanser, Director E-mail: berlin@cpo-hanser.de www.cpo-hanser.de IAPCO Accredited Company Member

KW Conferences Pvt. Ltd. – Hyderabad Arjun Narne E-mail: arjun@kwconferences.com www.kwconferences.com Registered Member Office

Abbey Conference & Events Patricia McColgan, Director E-mail: patricia@abbey.ie www.abbeyconference.ie IAPCO Accredited Company Member Conference Partners International Nicola McGrane, Managing Director E-mail: nicola.mcgrane@conferencepartners.com www.conferencepartners.com IAPCO Accredited Company Member Keynote PCO Noel Mitchell, Managing Director E-mail: noel@keynotepco.ie www.keynotepco.ie IAPCO Accredited Company Member ISRAEL Kenes Group Tel Avi (Operational HQ) Gideon Rivlin, Chairman Kenes Group E-mail: info@kenes.com www.kenes.com Registered Member Office Ortra Ltd Lior Gelfand, CEO lior@ortra.com www.ortra.com IAPCO Accredited Company Member ITALY AIM Group International - Milan office Gianluca Buongiorno, President E-mail: g.buongiorno@aimgroup.eu www.aimgroupinternational.com Registered Member Office AIM Group International - Rome office Patrizia Semprebene Buongiorno, Vice President E-mail: p.buongiorno@aimgroup.eu www.aimgroupinternational.com IAPCO Accredited Company Member AIM Group International - Florence office Patrizia Semprebene Buongiorno, Vice President E-mail: p.buongiorno@aimgroup.eu www.aimgroupinternational.com Registered Member Office EGA, Professional Congress Organisers Cristina Aru E-mail: caru@ega.it www.ega.it IAPCO Accredited Company Member

OIC Group Nicola Testai E-mail: n.testai@oic.it www.oic.it IAPCO Accredited Company Member

The Plan Co. Juhyun Julia Yi, CEO E-mail: Julia@theplan.kr www.theplan.kr IAPCO Accredited Company Member

JAPAN

LEBANON

Congress Corporation Kaoru Shibuta E-mail: iapco@congre.co.jp www.congre.com IAPCO Accredited Company Member

Infomed International for Events Joelle Shammas, Managing Director E-mail: joelleshammas@infomedweb.com www.infomedweb.com IAPCO Accredited Company Member

Convention Linkage, Inc. Masumi Nagakawa E-mail: iapco-cl@c-linkage.co.jp www.c-linkage.co.jp IAPCO Accredited Company Member

MEXICO

Japan Convention Services, Inc. Yukari Ikeda E-mail: iapco@convention.jp www.convention.co.jp/en/ IAPCO Accredited Company Member JTB Communication Design, Inc. E-mail: iapco@jtb.co.jp www.jtbcom.co.jp/en IAPCO Accredited Company Member JORDAN Arab Organizers Company Toujan Saqqa, General Manager E-mail: toujan.s@araborganizers.com.jo www.araborganizers.com.jo IAPCO Accredited Company Member KOREA, REPUBLIC OF ezpmp co. ltd.

Alex Kim E-mail: happyalex@ezpmp.co.kr www.ezpmp.co.kr IAPCO Accredited Company Member InSession Convention Services, Inc. Michelle Kim, CEO & President E-mail: michelle@insession.co.kr www.insession.co.kr IAPCO Accredited Company Member

B. P. Servimed, S. A. de C. V. Dr. Jorge Bisteni Bustani, Director General E-mail: jorge.bisteni@servimed.com.mx www.servimed.com.mx IAPCO Accredited Company Member

Kenes Group – Amsterdam Office (Regional HQ) Inge Goudriaan E-mail: netherlands@kenes.com www.kenes.com Registered Member Office NEW ZEALAND The Conference Company Jan Tonkin, Managing Director E-mail: jt@theconferencecompany.com www.tcc.co.nz IAPCO Accredited Company Member NORWAY Congress-Conference AS Øivind R. Lie, Director E-mail: mail@ccnorway.no www.ccnorway.no IAPCO Accredited Company Member

Business Travel Consulting Alejandro Ramirez Tabche, CEO E-mail: artabche@btcamericas.com www.btcamericas.com IAPCO Accredited Company Member

Gyro Conference AS Tom Erik Hovde E-mail: tom.erik.hovde@gyro.no www.gyroconference.no IAPCO Accredited Company Member

Kenes Group (Latin America Regional HQ) Vicky Marmolejo, Regional Business Development Manager E-mail: keneslatinamerica@kenes.com www.kenes.com Registered Member Office

Gyro AS Mark Olman, Senior Advisor E-mail: mark.olman@gyro.no www.gyro.no Registered Member Office

T&C David Tarrab, General Director E-mail: dtarrab@tcevents.com www.tcevents.com IAPCO Accredited Company Member

AIM Group International – Lisbon office Monica Freire E-mail: M.Freire@aimgroup.eu www.aimgroupinternational.com Registered Member Office

MONACO

Leading Congress & Association Management Carin Isacson, Managing Partner E-mail: carin.isacson@leading.pt www.leading.pt IAPCO Accredited Company Member

Publi Créations SAM Marzia Folegani, Managing Director E-mail: marzia.folegani@publicreations.com www.publicreations.com IAPCO Accredited Company Member NETHERLANDS

INTERCOM Convention Services, Inc Tae-Young Choi, CEO & President E-mail: info@intercom.co.kr www.intercom.co.kr IAPCO Accredited Company Member

Congress by design bv Nicolette van Erven, Managing Director E-mail: vanerven@congressbydesign.com www.congressbydesign.com IAPCO Accredited Company Member

MCI Korea (Seoul) Chris Oh E-mail: chris.oh@mci-group.com www.mci-group.com Registered Member Office

Congress Care Rob Zikkenheimer, Managing Director E-mail: r.zikkenheimer@congresscare.com www.congresscare.com IAPCO Accredited Company Member

MECI Bannie Kim, CEO & President E-mail: circle@meci.co.kr www.meci.co.kr IAPCO Accredited Company Member

EAGE - EAGE Conferences bv Elspeth Koutsoglou E-mail: eku@eage.org www.eage.org In-house Organiser Member

PORTUGAL

RUSSIA CTO Congress Sergey Chernyshevskiy, Chief Executive Officer E-mail: sergey@ctogroup.ru www.ctocongress.ru IAPCO Accredited Company Member SINGAPORE Kenes Group Singapore Office (Asia Pacific Regional HQ) Jason Ng E-mail: singapore@kenes.com www.kenes.com Registered Member Office MCI Singapore Oscar Cerezales, Managing Director E-mail: oscar.cerezales@mci-group.com www.mci-group.com Registered Member Office

SLOVENIA

SWEDEN

TURKEY

Cankarjev dom Breda Pecovnik, Congress and Commercial Program Director E-mail: breda.pecovnik@cd-cc.si www.cd-cc.si IAPCO Accredited Company Member

MCI (Stockholm) Per Ankaer E-mail: per.ankaer@mci-group.com www.mci-group.com Registered Member Office

Dekon Group Michael Kern, Executive Director E-mail: michaelkern@dekon.com.tr www.dekongroup.com IAPCO Accredited Company Member

Meetagain Konferens AB Caroline Knies Managing Director E-mail: caroline@meetagain.se www.meetagain.se IAPCO Accredited Company Member

FIGUR Levent Gulsoy E-mail: leventgulsoy@figurint.com www.figur.net IAPCO Accredited Company Member

Sweden MeetX AB Marie Jacobsson E-mail: marie.jacobsson@meetx.se www.meetx.se/en/ IAPCO Accredited Company Member

Flap Tour Murat Ceyhan, General Manager E-mail: murat.ceyhan@flaptour.com.tr www.flaptour.com.tr IAPCO Accredited Company Member

SWITZERLAND

K2 Conference and Event Management Co. Koray Kurutepe, Managing Partner E-mail: koray.kurutepe@k2-events.com www.k2-events.com IAPCO Accredited Company Member

Dekon Slovenia Luka Zajc E-mail: luka.zajc@dekon.si www.dekon.si Registered Member Office SOUTH AFRICA African Agenda Keith Burton, Managing Director E-mail: keith@africanagenda.com www.africanagenda.com IAPCO Accredited Company Member Europa Organisation Africa Yoshni Singh E-mail: yoshni@eoafrica.co.za www.eoafrica.co.za Registered Member Office SPAIN AIM Group International Madrid Office Natalie Alagna E-mail: n.alagna@aimgroup.eu www.aimgroupinternational.com Registered Member Office ATLANTACONGRESS Guillermo Fuster Fernández Managing Director / CEO E-mail: direccion@atlanta.es www.atlanta.es IAPCO Accredited Company Member BCO Congresos André Vietor, Managing Director E-mail: andre.vietor@bcocongresos.com www.bcocongresos.com IAPCO Accredited Company Member Kenes Group Madrid Office (Spain National HQ) Carlos de Sebastián jr, Managing Director E-mail: spain@kenes.com www.kenes.com Registered Member Office Kuoni Congress – Spain Begona Ruiz E-mail: begona.ruiz@es.kuoni.com www.kuoni-congress.com Registered Member Office MCI Spain Pilar Ramos E-mail: pilar.ramos@mci-group.com www.mci-group.com/spain Registered Member Office

Congrex Switzerland Ltd Julia Bicher, Managing Director E-mail: silvano.schaer@congrex.com www.congrex.com IAPCO Accredited Company Member Kenes Group Geneva Office (Global HQ) Ori Lahav VP Client & Operations E-mail: olahav@kenes.com www.kenes.com IAPCO Accredited Company Member K.I.T. Swiss S.A Stéphane Talboom, Director of Sales & Ops E-mail: info@kit-group.org www.kit-group.org Registered Member Office Kuoni Congress Franck Grosset E-mail: franck.grosset@ch.kuoni.com www.kuoni-congress.com IAPCO Accredited Company Member MCI Switzerland (Geneva) Richard Torriani, Vice-President MCI Group E-mail: richard.torriani@mci-group.com www.mci-group.com IAPCO Accredited Company Member Symporg SA Bertrand Joehr, Managing Director E-mail: bjoehr@symporg.ch www.symporg.ch Company Member TAIWAN Elite Professional Conference Organizer James Wu, President E-mail: shaan@elitepco.com.tw www.elitepco.com.tw IAPCO Accredited Company Member GIS Group Jason Yeh, CEO E-mail: jason.yeh@gisgroup.com www.gisgroup.com IAPCO Accredited Company Member

Serenas International Tourism - Ankara Mustafa Gurbuz, General Manager E-mail: mustafa.gurbuz@serenas.com.tr www.serenas.com.tr IAPCO Accredited Company Member Serenas International Tourism - Istanbul Ozgun Yilmazturk E-mail: ozgun.yilmazturk@serenas.com.tr www.serenas.com.tr Registered Member Office Topkon Congress Services Kemal Kural, Managing Director E-mail: congress@topkon.com www.topkon.com IAPCO Accredited Company Member UNITED ARAB EMIRATES ICOM Gulf Office Ahmed El Shal E-mail: sherine.kamal@icomgroup.org www.icomgroup.org Registered Member Office MCI United Arab Emirates (Dubai) Ajay Bojwani E-mail: ajay.bojwani@mci-group.com www.mci-group.com Registered Member Office Meeting Minds Experts Medhat Nassar, Managing Director E-mail: medhat@meetingmindsdubai.com www.meetingmindsdubai.com IAPCO Accredited Company Member UNITED KINGDOM Bioscientifica Ltd Kate Sargent E-mail: amelia.brunt@bioscientifica.com www.bioscientifica.com IAPCO Accredited Company Member

Conference Partners Scotland Jaime Bennett, Sales & Marketing Director E-mail: Jaime.bennett@conferencepartners.com www.conferencepartners.com Registered Member Office Conference Partners UK Nicola Williams E-mail: Nicola.williams@conferencepartners.com www.conferencepartners.com Registered Member Office Judy Lane ICS Judy Lane E-mail: judy@judylaneics.comm www.judylaneics.com Registered Member Office MCI UK (Petersfield) Barbara Calderwood E-mail: barbara.calderwood@mci-group.com www.mci-group.com Registered Member Office TFI Group - London Caroline Windsor E-mail: caroline.windsor@tfi-group.com www.tfigroup.com IAPCO Accredited Company Member Worldspan Sophie Morris E-mail: sophie.morris@worldspan.co.uk www.worldspan.co.uk IAPCO Accredited Company Member USA ICS America Jennifer Brock E-mail: jennifer@icsevents.com www.icsevents.com Registered Member Office MCI USA (Dallas) Shawn Pierce E-mail: Todd.Gilmore@mci-group.com www.MCIUSA.com Registered Member Office

HOW TO BECOME AN IAPCO ACCREDITED MEMBER STEP 1 Online application Complete the online application in full (sample form included - page 4)

STEP 2 Offline application You will need to submit 10 international or national events organised where the maximum number of services were provided (see services list on pages 7) • International events require a minimum of 400 delegates, with 40% or more coming from at least 5 countries OR • National events attended by more than 1000 participants

STEP 3 References Client contact details for references must be provided for at least 5 events. IAPCO will contact your 5 references to support your application. References from IAPCO members will also be sought.

STEP 4 Future events for site visit

5 future international events with 400 or more participants should be submitted for site visit consideration.

STEP 5 Site visit

Host a site visit to an event and to your offices.

Outcome of the site visit will be presented to the council for final decision

SUCCESS!

For full details on membership criteria please visit www.iapco.org/all-about-iapco/join-iapco/how-to-apply

CONTACT THE SECRETARIAT IAPCO is administered by a full-time secretariat.

For further information regarding IAPCO or any of the activities outlined within this document, please contact:

Martin Boyle CEO, IAPCO martin@iapco.org

Sarah Storie-Pugh Operations Director, IAPCO sarah@iapco.org

Olivia Galun Member Services Manager, IAPCO olivia@iapco.org

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