IAAPA Summit: Latin America, Caribbean 2023 Program

IAAPA SUMMIT 2023: Latin America, Caribbean

CONFERENCE AND EXPO: April 24-25 | Cancun Center

EDUTOURS: April 26-27 | Riviera Maya

WELCOME!

Thank you for joining us at this important gathering for the amusement parks and attractions industry in Latin America and the Caribbean.

We are thrilled to once again bring together industry leaders in a refreshed format that combines worldclass education, business connections, and behindthe-scenes tours of some of the most exclusive attractions in Cancun and the Riviera Maya.

During the Summit, you will have the opportunity to share your perspectives on relevant industry topics, exchange ideas and experiences, learn new practices, and generate business opportunities.

We appreciate the significant effort each of you is making to be here, and we especially thank our sponsors: Gold Sponsor Vacway, Presenting Sponsors QubicaAMF and Storyland, General Sponsors IdeasX, Vekoma, Whitewater, and WTI, and Lanyard Sponsor Intercard.

Take advantage of these days to build high-value connections and discover new opportunities for growth and partnerships. Together we become stronger, more resilient, and more creative in continuing to strengthen and develop the industry in the region.

Let us witness the uniqueness of the industry over the next few days in this paradisiacal destination in the Mexican Caribbean. Welcome to IAAPA Summit 2023: Latin America and Caribbean!

Paulina Reyes Executive Director and Vice President, Latin America, Caribbean

USEFUL INFORMATION

LOCATION

Monday the 24th and Tuesday the 25th Cancun Center Convention Center

Gran Cancun Room, third floor Blvd. Kukulcán Km. 9, Punta Cancun, Zona Hotelera, 77500 Cancun, Q.R.

Wednesday the 26th and Thursday the 27th

We will tour several attractions in the Riviera Maya. The buses will pick up attendees at the main entrance of the Krystal Altitude Cancun Hotel (formerly Krystal Grand Cancun) between 8:30 and 9 a.m. and will return approximately at 9 - 9:30 p.m. both days.

USE OF OWN CAR DURING THE EVENT

The Krystal Altitude Cancun Hotel (formerly Krystal Grand Cancun) is located two blocks away from Cancun Center. The Aloft hotel is adjacent to Cancun Center. The convention center has a limited amount of free parking spaces.

To participate in the activities on the 26th and 27th, it is necessary to use the transportation provided by IAAPA, as you will not be able to access the attractions or tours independently.

Several roads in Cancun are currently under construction, which has resulted in increased traffic. Please take precautions during your transportation. In addition, the travel time to and from the attractions may vary due to this.

REGISTRATION TYPES

Conference and Trade Connections - April 24th and 25th

Includes two days of conferences with simultaneous English-Spanish translation, lunches, exhibitions, tours, and receptions, as well as transportation to and from the Cancun Center for tours and receptions. Accommodation, air transportation, and transportation to and from the airport are NOT included.

Full Event - April 24th through 27th

Includes two days (April 24th and 25th) of conferences with simultaneous English-Spanish translation, lunches, exhibitions, tours, and receptions, PLUS two additional days (April 26th and 27th) of EDUTours with lunch and receptions, and transportation to and from the Krystal Altitude hotel. Accommodation, air transportation, and transportation to and from the airport are NOT included.

There will be no on-site registration. Only pre-registered attendees will be able to participate in the activities.

All pre-registered participants must go to the registration desk in the foyer of the Gran Cancun Room, third floor, Cancun Center, on April 24th starting at 7:30 a.m. to pick up their accreditation, which they must carry at all times. If you registered only for the Conference (green accreditation), you can only participate in activities on April 24th and 25th. If you registered for the Full Event (orange accreditation), you can participate in all activities.

USEFUL INFORMATION

IAAPA CONNECT+

We invite you to create an account on the IAAPA Connect+ application, the official digital platform of IAAPA for events and expos, to connect with other attendees of the event and stay up-todate with event news, program, speakers, exhibitors, and more. Access the application on your computer or download the mobile app on your cell phone.(Iphone o Android).

Here you can find instructions to use IAAPA Connect+.

DRESS CODE

We suggest dressing in business casual attire for the 24th and 25th, and casual attire for the 26th and 2nd. The average temperature in the area is a minimum of 22°C and a maximum of 32°C. The attractions tours are educational in nature and do not involve active participation in any attractions, except for some exceptions. Swimwear or a change of clothes is not required. We suggest bringing a hat, sunglasses, and sunscreen for the tours on April 26th and 27th.

SAFETY AND SECURITY PRECAUTIONS

We extend the following recommendations to ensure your safety during the event days. Both Cancun Center and the Krystal Altitude Hotel have closed circuit security and surveillance.

• Avoid going out alone at night. It is suggested to always go out accompanied or wait for your transportation inside the hotel.

• Do not to carry valuable items with you in plain sight, including jewelry, cell phones, or computers.

• Use the Summit badge only within the Convention Center and the EDUTours. Remove it before going out on the street.

• Locate emergency exits in case of earthquake or fire.

In case of any unforeseen event, please contact Paulina Reyes at +52 55 43696160 and/or Ana Elisa Benavent at +52 55 49423779.

IAAPA CERTIFICATION

Your participation in the event gives you 13.5 credits towards the renewal of your IAAPA Certification if you participate in the Conference only, and 24.5 credits if you participate in the full event.

GENERAL CONDITIONS

• This event is not suitable for individuals under the age of 18.

• The event includes attraction tours and rides that require physical exertion. Some attractions may have usage restrictions depending on the user’s physical condition.

• IAAPA reserves the right to take, record, and use photographs, videos, recordings, or any other records of the event for legitimate purposes, including commercial advertising.

• IAAPA Privacy Policy

COVID PROTOCOL

The use of face masks during the event is not mandatory. However, we reserve the right to recommend that any participant showing symptoms compatible with COVID wear one, or even request that they refrain from participating in activities and get a COVID test. We will have face masks available for attendees. Please wash your hands and use hand sanitizer frequently.

If you have symptoms, we recommend using the ACDC’s COVID-19 Self-Checker. If you suspect or confirm that you are positive for COVID, please contact Paulina Reyes at +52 55 43696160 and/or Ana Elisa Benavent at +525549423779 for assistance in the process.

CODE OF CONDUCT

IAAPA provides the attractions industry with significant events that include education, networking, and market access opportunities in an environment that promotes the exchange of ideas, information, and resources. The goal of IAAPA is for everyone attending our events to have a positive and rewarding experience, including attendees, speakers, sponsors, exhibitors, volunteers, and IAAPA team members.

The following Code of Conduct provides guidelines to ensure that all participants understand what behavior is expected and what behavior will not be tolerated during the event. This includes social events related to off-site events and all online communications and social media related to the event. IAAPA has the right to expel any participant from the event who does not comply with this Code of Conduct, without the right to a refund. Additionally, IAAPA requests that both attendees and exhibitors report any observed violations to IAAPA staff.

Harassment: IAAPA events provide a harassment-free, respectful, and inclusive experience for everyone, regardless of their gender identity and expression, sexual orientation, disability, neurodiversity, physical appearance, body size, ethnicity, nationality, race, age, or religion. Participants must refrain from any harassing, degrading, abusive, or discriminatory behavior, including inappropriate photographs or recordings.

Violence: There is a zero-tolerance policy for any displays of violence, threats of violence, or violent language directed towards another person. This includes profanity, obscene gestures, and sexually explicit language.

Denigration: It is strictly prohibited to denigrate the work, ideologies, or services of attending individuals and companies at IAAPA events.

Suitcasing: Any attendee who does not exhibit and who solicits business in the exhibition area or in public spaces or at another company’s booth will be asked to leave the event immediately without any right to a refund.

Outboarding: Defined as marketing, sales, and hospitality events held by exhibitors and others that capitalize on the presence of buyers and/or sellers attending the original event. This practice is unethical and subject to expulsion of involved participants from the event.

INFORMACIÓN ÚTIL

SCHEDULE AT-A-GLANCE

All activities on April 24th and 25th are included in Conference registration. Additionally, all activities on April 26th nd 27th are included in Full Event registration.

CONFERENCE AND EXPO: MONDAY, APRIL 24TH

8 - 9 a.m. Registration and connections coffee (sponsored by Storyland Studios)

9 - 10 a.m. Opening Ceremony

10 - 10:45 a.m. The Magic of Cancun: From the Dream to the Challenges of Growth in Quintana Roo, Mexico

10:45 - 12:45 p.m. Trade Connections and Connections Coffee (coffee sponsored by Storyland Studios)

12:45 - 1:30 p.m. Passion and Talent: Current Leadership Qualities

1:30 - 3:30 p.m. Networking lunch and Trade Connections

3:30 - 4:15 p.m. Inclusion and Accessibility in the Industry: Train Staff to Serve your Guests

4:15 - 4:55 p.m. Connect with the New Generations: Development of Soft Skills

4:55 - 5:10 p.m. Connections Coffee (sponsored by Storyland Studios)

5:10 - 5:20 p.m. A Life in History: Solutions Talk by Storyland Studios

5:20 - 6 p.m. The Attractions Industry, Synonymous of Innovation and Passion

6 p.m. Buses depart from Cancun Center

6:30 - 8:30 p.m. Reception at Sky Wheel Cancun and Ripley’s Believe it or Not! Cancun

CONFERENCE AND EXPO: TUESDAY, APRIL 25TH

8:30 - 9 a.m.

Connections Coffee (sponsored by Storyland Studios)

9 - 9:10 a.m. Welcome t oDay 2

9:10 - 10:10 a.m.

Revolutionizing the Guest Experience

10:10 - 11:10 a.m. Leadership that Inspires: Turn Dreams into Experiences to Build a Successful Career

11:10 - 12:30 p.m. Trade Connections and Connections Coffee (coffee sponsored by Storyland Studios)

12:30 - 1:15 p.m. Creating a Sustainable Future for the Industry

1:15 - 3:10 p.m.

Networking lunch and Trade Connections

3:10 - 3:55 p.m. 51 Ideas to Increase Per Capita Spending

3:55 - 4:40 p.m.

Merchandising Trends for your Souvenir Operation

4:40 - 4:50 p.m. Solutions Talk by iCombat

4:50 - 5:05 p.m.

5:05 - 6 p.m.

Connections Coffee (sponsored by Storyland Studios)

Reinvention and Innovation: Stay Current

6 p.m. Buses depart from Cancun Center

6:30 - 9 p.m.

Tour and Reception at Ventura Park

SCHEDULE AT-A-GLANCE

EDUTOURS: WEDNESDAY, APRIL 26TH

* See detaiils on GROUP A and GROUP B on page 15 of this program.

8:15 - 8:30 a.m.

8:30 - 10 a.m.

10 - 11:30 a.m.

11:30 - 12 p.m.

12 - 4 p.m.

9:45 - 10 a.m.

10 - 11:30 a.m.

11:30 - 1 p.m.

1 - 1:30 p.m.

1:30 - 4 p.m.

GROUP A: buses are boarded at Krystal Altitude Cancun hotel

GROUP A: departure for Nickelodeon Hotel & Resort Riviera Maya

GROUP A: EDUTour at Nickelodeon Hotel & Resort Riviera Maya

GROUP A: departure for Jungala Aqua Experience by Vidanta

GROUP A: lunch, EDUTour and free time at Jungala Aqua Experience

GROUP B: buses boarded at Krystal Altitude Cancun hotel

GROUP B: departure for Nickelodeon Hotel & Resort Riviera Maya

GROUP B: EDUTour at Nickelodeon Hotel & Resort Riviera Maya

GROUP B: departure for Jungala Aqua Experience by Vidanta

GROUP B: lunch and EDUTour at Jungala Aqua Experience

4 - 4:30 p.m. Departure for Xavage by Grupo Xcaret

4:30 - 8 p.m.

EDUTour and reception at Xavage by Grupo Xcaret

7:30 - 8 p.m. Departure for Krystal Altitude Cancun hotel

EDUTOURS: THURSDAY, APRIL 27TH

8:45 - 9 a.m.

Buses are boarded at Krystal Altitude Cancun hotel

9 - 10:30 a.m. Departure for Xplor and Xenses

10:30 - 4:30 p.m.

EDUTours and lunch at Xplor and Xenses by Grupo Xcaret

4:30 - 6 p.m. Departure for Luchatitlan in Cancun

6 - 9:30 p.m. Dinner Show in Luchatitlan

9 - 9:30 p.m.

Departure for Krystal Altitude Cancun hotel

Program and schedules subject to change. Presented in English and Spanish with simultaneous interpretation. All times are local (EST).

2023: Latin America, Caribbean

8 a.m. Registration Connections coffee. Sponsored by Storyland Studios.

9 a.m. Opening Ceremony

Escuche a las autoridades de Quintana Roo y de IAAPA que dan la bienvenida al Encuentro y a este increíble destino turístico y de entretenimiento. Conozca más sobre las últimas novedades de la industria en la región. ¡Prepárese para una experiencia única e inspiradora en Cancún y Riviera Maya!

10 a.m. The Magic of Cancun: From the Dream to the Challenges of Growth in Quintana Roo, Mexico

Discover the latest products and services that industry vendors and manufacturers offer to enhance the visitor experience. Explore the stands, featuring products for water parks, theme parks, multimedia and technology, participatory games, adventure rides, ride design, water safety, food and beverage, mobility, and more. Make new connections with colleagues and find the perfect opportunity to take your business to the next level.

Bernardo Cueto, Minister of Tourism, State of Quintana Roo

Javier Aranda, Executive Director, Quintana Roo Tourism Promotion Council

Fernando Martí, Writer, chronicler, and journalist

Moderated by Giselle Escalante, Coordinator of the Entertainment Management School, Anahuac University, Mexico North

10:45 a.m. Trade Connections and Coffee Break

Discover the latest products and services that industry vendors and manufacturers offer to enhance the visitor experience. Explore the stands, featuring products for water parks, theme parks, multimedia and technology, participatory games, adventure rides, ride design, water safety, food and beverage, mobility, and more. Make new connections with colleagues and find the perfect opportunity to take your business to the next level. Coffee break sponsored by Storyland Studios.

12:45 p.m. Passion and Talent: Current Leadership Qualities

Get inspired by the experience of a group of successful women in key professional positions who will help you discover the leadership qualities that are needed to lead in the entertainment industry today, sharing their motivations and ideas to inspire and guide you to achieve your goals.

Valeria Cañón, Human Resources and Administration Director, Aquopolis, Aerópolis, El Griego

Cecilia Garro, Director of Corporate Marketing, Ventura Entertainment

Elizabeth Lugo, Executive Director of Operations, Grupo Xcaret

Paula Negrete, Director of Operations El Dorado Resort, Grupo Karisma

Claudia Sosa, Business Director, The Dolphin Company

1:30 p.m. Networking Lunch and Trade Connections

Make valuable business connections through effective exchange with some of the industry’s leading suppliers, explore new opportunities that fuel your business growth, and build a secure network of allies for success.

3:30 p.m. Inclusion and Accessibility in the Industry: Train Staff to Serve your Guests

Engage your team with a fresh perspective on IDEA: inclusion, diversity, equity, and accessibility. Integrate these ideas into staff training at your park or attraction and be part of the change to improve your guest experience. Stay up to date with the latest trends and discover new ways to deliver a diverse and inclusive experience for all.

Alessandra Gavito, Senior Manager of Global Sustainability, KidZania

Amanda Ribeiro, Executive Director, Incluir Treinamentos

Mariana Ruiz, Corporate Director of Human Talent, Grupo Xcaret

4:15 p.m. Connect with the New Generations: Development of Soft Skills

Develop your soft skills to form more effective work teams and become the leader your organization needs to face the challenges of the new era. Understand and learn how to better communicate with the younger generations to make your projects successful. Discover the importance of a motivated, united team with common goals.

Adrea Gibbs, Experience Consultant

Valeria Cañón, Human Resources and Administration Director, Aquópolis, Aerópolis, El Griego

4:55 p.m. Connections Coffee

Take advantage of this break to greet your colleagues and friends and strengthen your relationships. This opportunity will allow you to get out of the routine of the educational program and enjoy a short break, ideal for informally connecting with your peers in a refreshing and fun way. Sponsored by Storyland Studios.

5:10 p.m. A Life in Story a Solution Talk presented by Ben Thompson

Learnings of 25 years developing the art of storytelling at Mars, Walt Disney Co., Lego Group and Storyland Studios.

Ben Thompson, Storyland Studios

5:20 p.m. The Attractions Industry, Synonymous of Innovation and Passion

Discover the latest trends in the entertainment industry from the point of view of Jim Pattison, Jr., Chairman of Ripley Entertainment and IAAPA Chairman of the Board. Jim Pattison, Jr. leads a company with more than 100 years of history that owns, operates and franchises more than 100 family attractions in 10 countries and serves 15 million visitors a year, from attractions, museums, waterparks, aquariums to shows and family entertainment centers.

Jim Pattison Jr., President, Ripley Entertainment Inc. and IAAPA Chair of the Board

6 p.m. Buses depart from Cancun Center

6:30 p.m. Reception at Sky Wheel Cancun and Ripley’s Believe it or Not! Cancun

End this day full of knowledge with an extra dose of motivation, enjoying these impressive attractions and connecting with your colleagues in a relaxed atmosphere.

8:30 p.m. Buses return to Cancun Center

8:30 a.m. Connections coffee

Sponsored by Storyland Studios.

9:00 a.m. Welcome to Day 2

9:10 a.m. Revolutionizing the Guest Experience

Technology is rewriting the experience of parks and attractions and redefining the way guests interact with the brand. From digital apps to virtual reality games, the use of technology enhances the way guests enjoy attractions, allowing them to experience entertainment in a completely unique and unforgettable way.

Guido Benassini, Executive Director, Ventura Entertainment

10:10 a.m. Leadership that Inspires: Turn Dreams into Experiences to Build a Successful Career

Get inspired by a panel of renowned entrepreneurs, industry leaders who have transformed the industry. It’s time to turn dreams into professional successes.

Eduardo Albor, CEO, The Dolphin Company

René Aziz, President and CEO, Grupo Divertido

Luciana Periales, CEO, Neverland

Miguel Quintana, Founder, Owner and CEO, Grupo Xcaret

Moderated by Valeria Cañón, Human Resources and Administration Director, Aquópolis, Aerópolis, El Griego

11:10 a.m. Trade Connections and Connections Coffee

Learn more about what industry vendors and manufacturers offer to enhance the visitor experience. Visit the stands, meet new friends, and exchange ideas with your colleagues. Coffee break sponsored by Storyland Studios.

12:30 p.m. Creating a Sustainable Future for the Industry

Explore the innovative way the industry is approaching sustainability. Discover the various approaches to business action, as well as concrete examples of change being made to create a sustainable future.

Alessandra Gavito, Senior Manager of Global Sustainability, KidZania

Raquel Kieling, Project Manager and Senior Designer, FORREC

Iliana Rodríguez, Director of Sustainability and Institutional Relations, Grupo Xcaret

1:15 p.m. Connections Lunch and Trade Connect

Make valuable business connections through effective exchange with some of the industry’s leading suppliers, explore new opportunities that fuel your business growth, and build a secure network of allies for success.

3:10 p.m.

51 Ideas to Increase Per Capita Spending

Are you looking to increase your visitor spending at your park or attraction? Listen to these many options and choose the ones that best fit your operation. From special offers to new events, we bring you great ideas that are sure to fit your needs. Don’t wait any longer to discover how you can improve your business!

Massimiliano Freddi, Founder and CEO, Wonderwood Park, and Second Vice Chair of IAAPA

3:55 p.m. Merchandising Trends for your Souvenir Operation

An attractive display and a well-designed marketing strategy can do wonders for your souvenir shop and the image of your business. Learn the best tips for finding the right product, the ideal location, the store design that best suits your target audience, and the use of digital tools to promote your products. Extend the experience beyond the visit and strengthen your brand.

Pedro Brolo, Owner and CEO, Visual Merchandising

4:40 p.m. Solutions Talk by iCombat

iCombat specialists present this talk dedicated to innovations in design and equipment for laser tag attractions. From the instruments to the software, specially designed in detail to offer a first level game.

4:50 p.m. Café para conectar

Take advantage of this break to greet your colleagues and friends and strengthen your relationships. This opportunity will allow you to get out of the routine of the educational program and enjoy a short break, ideal for informally connecting with your peers in a refreshing and fun way. Sponsored by Storyland Studios.

5:05 p.m. Reinvention and Innovation: Stay Current

Listen to inspiring ideas to promote the culture of innovation and change. Encourage employees to think outside the box to develop fresh, creative solutions that are effective, fun, and enhance the visitor experience. Encourage your team to be flexible, experiment and even take risks to keep visitors smiling.

Diego Merena, Partner, Set Consulting Group

6 p.m. Buses depart from Cancun Center

6:30 p.m. Tour and Reception at Ventura Park

End the day with a tour and reception at Ventura Park, a family park featuring an amusement park, water park, zip lines, bungee jumping, children’s activities, arcade games and a dolphinarium.

9 p.m. Buses return to Cancun Center

THE WEDNESDAY 26TH AND THURSDAY 27TH PROGRAM IS INCLUDED ONLY FOR ATTENDEES REGISTERED FOR THE ENTIRE EVENT (ORANGE ACCREDITATION).

IMPORTANT: For the morning EDUTours on Wednesday 26th, attendees will be divided into two groups. Attendees will select in advance which option they prefer, either through the RSVP they receive via mail, or at the registration desk on-site. The options are as follows:

Group A: Will depart from the Krystal Altitude Hotel at 8:30 a.m. to take the EDUTour at Nickelodeon Hotel & Resort Riviera Maya. Afterwards, they will be transferred to Jungala Aqua Experience, where they will have lunch, take the EDUTour, and then enjoy the facilities at Jungala.

Group B: Will depart from the Krystal Altitude Hotel at 10 a.m. to take the EDUTour at Nickelodeon Hotel & Resort Riviera Maya. Afterwards, they will be transferred to Jungala Aqua Experience, where they will have lunch and take the EDUTour. This group will not use the facilities.

GROUP A:

8:15 a.m. Buses are boarded at Hotel Krystal Altitude Cancun hotel (formerly Krystal Grand)

8:30 a.m. Departure for Nickelodeon Hotel & Resort Riviera Maya

10 a.m. EDUTour at Nickelodeon Hotel & Resort Riviera Maya Experience Nickelodeon’s first-ever themed resort, which includes a kids’ water park with their favorite characters, and learn about theming, licensing, merchandise sales, and hotel and water park operations.

11:30 p.m. Departure for Jungala Aqua Experience by Vidanta

12 p.m. Lunch, EDUTour and free time at Jungala Aqua Experience by Vidanta Jungala Aqua Experience is an exclusive water park designed to provide a VIP experience that includes concierge service, private cabanas, and controlled assistance, all within a spectacular jungle setting. After a private lunch in Jungala, learn from your differentiators and excellence in visitor service to create unforgettable experiences.

GROUP B:

9:45 a.m. Buses are boarded at Hotel Krystal Altitude Cancun hotel

10 a.m. Departure for Nickelodeon Hotel & Resort Riviera Maya

11:30 a.m. EDUTour at Nickelodeon Hotel & Resort Riviera Maya Experience Nickelodeon’s first-ever themed resort, which includes a kids’ water park with their favorite characters, and learn about theming, licensing, merchandise sales, and hotel and water park operations.

1 p.m. Departure for Jungala Aqua Experience by Vidanta

1:30 p.m. Lunch and EDUTour at Jungala Aqua Experience (this group will not use the facilities)

Jungala Aqua Experience is an exclusive water park designed to provide a VIP experience that includes concierge service, private cabanas, and controlled assistance, all within a spectacular jungle setting. After a private lunch in Jungala, learn from your differentiators and excellence in visitor service to create unforgettable experiences.

GROUPS A Y B:

4 p.m. Departure for Xavage by Grupo Xcaret

4:30 p.m. EDUTour and Reception at Xavage by Grupo Xcaret

Xavage is an adrenaline park that offers activities such as zip lines, kayaking, rafting and motorboats. We will have the opportunity to learn more about their security procedures and operations and enjoy their unique environment. The day will end with a connections reception at Xavage.

8 p.m. Departure for Krystal Altitude Cancun hotel

8:45 a.m. Buses are boarded at Hotel Krystal Altitude Cancun hotel

9 a.m. Departure for Xplor and Xenses

10:30 a.m. EDUTours and lunch at Xplor and Xenses by Grupo Xcaret

To streamline logistics and tour experience, the group will be divided into two. Group 1 will visit Xplor first and Xenses later. Group 2 will visit Xenses first and Xplor later. The two groups will have lunch together at Xplor.

The Xplor adventure park has hidden caverns and underground rivers, giant water slides and amazing zip lines. Learn more about their extraordinary use of underground caverns to create incredible adventure activities. Xenses Theme Park is a unique park designed to discover and enhance your senses through fantastic activities and settings. Learn from the operation of this exceptional park to create immersive adventures for its visitors.

4:30 p.m. Departure for Luchatitlan

6 p.m. Dinner Show in Luchatitlan

Each space in Luchatitlan is designed to provide an immersive experience that evokes the golden era of traditional Mexican wrestling, including traditional dishes, the ring, masks and heroic characters. Dinner and the show are included in the experience.

9 p.m. Departure for Krystal Altitude Cancun hotel

SPEAKERS

Eduardo Albor CEO, The Dolphin Company

Eduardo has a Law Degree with a postgraduate degree in Corporate Law from the University of Pennsylvania and a master’s degree in Corporate Law from Anahuac University. He began his career at The Dolphin Company in 1994 and in 1999 became a partner and CEO. With constant and strategic work, he took the company from being a regional player with three parks in Mexico to the park operator in Latin America, and the #1 dolphin swimming company in the world, with presence in 8 countries including the United States, Argentina, Italy, Mexico, and the Caribbean, including Grand Cayman since 2008. He is the former president of the board of the Dolphin Discovery Foundation, which has contributed to making dreams come true for 100,000 teenagers and their families. In addition, he is President of the Latitud 21 Editorial Group and coordinates the three publications of the Group.

Javier Aranda

Executive Director, Quintana Roo Tourism Promotion Council

Javier studied Advertising at the Center for Studies in Communication Sciences. He distinguishes himself as a born leader for his search for originality, his skills have allowed him to gather efficient work teams, holding various positions throughout his professional career. Javier has experience within the tourism industry, having worked over 40 years in various public and private sector positions. He has dedicated the last 29 years to the marketing and institutional promotion of tourist destinations such as Quintana Roo, Puerto Vallarta, Jalisco, and Mexico as a country, designing strategies for the achievement of specific results and goals in coordination with the private sector. Javier has advanced in the hotel industry, ithe National Chamber of the Restaurant and Seasoned Food Industry, and in the CPTM coordinating and operating strategies for the promotion of the Mexico brand for Europe.

René Aziz President & CEO, Grupo Divertido

René Aziz was president and partner of Grupo Mágico Internacional, founded in 1983, which managed 13 amusement facilities including water parks, amusement parks, family entertainment centers, and zoos in Mexico, Colombia, Argentina, Brazil and Miami, a group that was sold in 2008. He participated as founder and member of the Mexican Association and the Latin American Associations of Amusement Parks and Attractions. He has also been a member of the Pro-Bosque de Chapultepec trust in Mexico, and advisor to the Guadalajara and Buenos Aires zoos. René has been actively involved with IAAPA since 1989 when he was invited to join the board of directors. In 1996 he was elected third vice-president and in 2000 he was appointed president of the IAAPA Board of Directors, the first Latin American to hold this position. He has also been chairman of the International Committee, IAAPA’s Education Committee, member of the Board of Directors, and member of IAAPA’s Nominating Committee. He currently chairs Grupo Divertido, Rueda Bicentenaria in Cancun and Playa del Carmen, Ripley’s in Cancun and owns the concessions of the Chapultepec and San Juan de Aragon Zoos in Mexico City, among other attractions.

Guido Benassini Executive Director, Ventura Entertainment

With over 25 years in the entertainment industry, Guido is an expert in designing and operating worldclass experiences. He is currently Executive Director of Ventura Entertainment, a diversified group that operates indoor entertainment centers, experience attractions, and aquariums, such as TopGolf, Inbursa Aquarium, and BlauLife. He was also co-founder and former CEO of Selvática, Tripadvisor’s No. 1 attraction for 12 consecutive years in Cancun. Ventura Entertainment also has a fully integrated team of experts that provides internal and external consulting services on new concepts and attractions.

SPEAKERS

Pedro Brolo

Owner & CEO, The Visual Merchandising Company

With a degree in Marketing, Pedro is enthusiastic about the success of his clients, dedicated to inspiring and motivating professionals and retailers throughout the region through the implementation of new creative communication tools and innovative trends. In addition to his work at The Visual Merchandising Company, he is founder and director of marketing and creativity of major events and educational congresses in 10 countries, with thousands of participants. Pedro has demonstrated his ability to generate unique and effective solutions for each of his clients, such as shopping centers and stores. His reputation and experience have led him to be invited by governments and private associations in several countries to give lectures since 2009, making him a recognized expert in the industry. The Visual Merchandising Company is a leading company in marketing and architectural design, execution of communication strategies and customer experience for the retail sector

Valeria Cañón, ICAE

Human Resources and Administration Director, Aquópolis, Aerópolis, El Griego

With more than 20 years in the service industry and 15 years in the entertainment industry, she is currently the Human Resources and Adminsitration Director of Aquopolis water park, Aerópolis adventure park and Complejo el Griego. She chairs the IAAPA Education Subcommittee for Latin America and the Caribbean; is certified as ICAE and ICAP, and is a member of the IAAPA advisory committee for Latin America and the Caribbean; She is also a member of the committee on gender perspective in tourism at the Argentine Chamber of Tourism. She is a trainer of work teams, has experience in providing customer service and safety training for the attractions industry, is an ontological coach endorsed by the AACOP and FICOP, teaches coaching skills at Kairos consulting, and is trained in neurosciences applied to leadership.

Bernardo Cueto Riestra Minister of Tourism of the State of Quintana Roo

Graduated in Law from Anahuac University with a master’s in Government and Public Administration from the Complutense University in Madrid, Bernardo has worked in the public and private sectors holding positions at the local, state, federal and legislative branches. He served as Director of Civic Culture in the Cuajimalpa County in Mexico City, Head of the Office of the “Opportunities” Program in the Ministry of Social Development, and Parliamentary Advisor for the House of Representatives. In the Government of Querétaro, he served as Liaison to the National Conference of Governors and the Federal Government, served as Executive Director for the State Institute of Development and Financing, participated in the economic reactivation of Quintana Roo due to the COVID-19 pandemic, and successfully created international impact as coordinator of the World Travel and Tourism Council Global Summit.

Giselle Escalante Coordinator of the Entertainment Business Management Major

With a degree in Communications Sciences and Human Resources Administration, a master’s in Corporate Communications, a diploma in Branding, a master’s in Humanities and a PhD candidate in Applied Communications, Giselle is part of the IAAPA Education Committee and has more than 18 years of experience in communications, public relations, and marketing in organizations and companies such as ABC Radio, the Archdiocese of Mexico, and Industrias Franco. In 2010 she started working at Anahuac University as coordinator of the Entertainment Management School. She has organized significant events such as the Entertainment Industries Week, the AMN Fashion Night catwalk, and the II Joan Costa DirCom Congress. She is also an analyst in the Leisure and Entertainment section of Eduardo Ruiz Healey’s program.

SPEAKERS

Massimiliano Freddi Founder & CEO, Wonderwood, and Second Vice Chair of IAAPA

After chairing the IAAPA EMEA Education Subcommittee, Massimiliano is currently the Second Vice President of the association; He has been part of the leisure industry for more than 20 years and after being in charge of marketing and press for the Italian market of Disneyland Paris, he joined Leolandia, the first Italian park for children under 10 years old, as General Manager and Vice President of Strategic Development, he led the park towards a growth of 300%. He is the founder of Wonderwood, the first family park on Lake Maggiore, Italy, and is currently developing a second destination in Milan to be launched in 2023. From 2016 to 2021, he has been part of Seth Godin’s AltMBA coaching team. As a professor of marketing and experience design at IULM University Milan, he founded Southern Europe’s first specialization in theme parks and attractions.

Cecilia Garro Director of Corporate Marketing, Ventura Entertainment

Cecilia is a pioneer in designing, developing, and directing the e-commerce channel and digital marketing strategies for the main amusement parks in Mexico. For more than a decade, she has provided consulting solutions for the tourism industry and designing comprehensive marketing strategies. Her work has been recognized by different associations and educational institutions. Cecilia Garro is a communicologist and has a master’s degree in business administration. She currently collaborates for Ventura Entertainment, the park and amusement operator that has recently added the operation of TopGolf in Mexico.

Alessandra Gavito

Senior Manager of Global Sustainability, KidZania

Alessandra has a chemical engineer degree from UNAM, a master’s in strategic management and innovation from the Institute of Postgraduate Studies in Spain, and an MBA ITAM. She has more than 20 years of experience in operations, quality management, human resources and project management, interacting with more than 20 different countries and industries (entertainment, hospitality, logistics, telecommunications, education, government, NGOs, and franchising). She currently serves as Senior Manager of Global Sustainability at KidZania, where she proposes, establishes, and guarantees the implementation of initiatives that align KidZania’s Sustainability Strategy with the United Nations Sustainable Development Goals.

Adrea Gibbs, ICAE Experience Consultant

Adrea has been working in the entertainment and attractions sector for more than 40 years. She has worked with organizations around the world such as Ramoji Film City, Slagharen Attractie-Park, Disneyland, Walt Disney World, Disneyland Paris, Santa’s Village, Windows on China, eXplore 5D, DyMoRides, and Meow Wolf, among others. Her combined experience in communications, cultural awareness, live entertainment, operations, brand development, fitness, child development, retail/ merchandising and management, gives her a unique perspective on the industry. Adrea is active in IAAPA, including her current involvement in the HR and Hall of Fame Committees, the Mentoring program, and member of the IAAPA Board of Directors.

SPEAKERS

Raquel Kieling

Project Manager and Senior Designer, FORREC

With a degree in architecture and urbanism, Raquel is a designer with international experience specializing in architectural design and master planning of large-scale projects, such as theme parks, water parks and mixed-use developments. Her organizational skills and multitasking techniques allow her to keep multiple projects under control and within budget, and she is often consulted for her great understanding in detail. Raquel began her career in Brazil, where she co-founded an architecture and design studio, has lived and worked in Beijing, gaining extensive international experience in large-scale urban planning projects, high-profile public and commercial buildings. In 2015 she joined FORREC. Some of her most important projects have been Legoland Shanghai and Shenzhen, Six Flags Riyadh, Chongqing and Dubai, Sugar Loaf Cable Car, Rio de Janeiro, B&O Museum in Baltimore, and Nickelodeon China.

Elizabeth Lugo

Executive Director of Operations, Grupo Xcaret

Elizabeth as a business administration degree from Anahuac University, with specializations from IPADE and Cornell. Shee joined the Xcaret Group in 1996, and has more than 25 years of experience in the planning, operation, and management of tourism businesses. Shee currently heads parks, tours, and shipping operations for Grupo Xcaret, which is a benchmark in Mexico and the world. Her values are aligned with the Group’s vision: “Make the planet happier, spreading our great love for Mexico” while operating under a sustainability model that balances the axes of Person, Planet and Prosperity. As part of the Senior Management of Grupo Xcaret, she actively participates in strategic decisions and innovation, enriching the portfolio of tourism products in the region. She is also a counselor of the Red Cross in Playa del Carmen and is part of COPARMEX in Valladolid.

SPEAKERS

Fernando Martí

Writer,

chronicler and journalist

Chronicler, director, editor, consultant and winner of various journalism awards, Fernando Martí was appointed in 1992 as Chronicler of Cancun; in 1993 he participated in the creation of the Association of Chroniclers of Quintana Roo; in 1997 he coordinated the installation of the Casa Maya Museum in the Kabah Park and, in 2003, he promoted the creation of the National Tourism and Media Forum, an effort to consolidate the image of tourism at the national level. During the last decades, he has combined his activities as a chronicler with journalism, contributing with local and national media outlets. He has edited and published more than 40 titles, leading the editorial labels Almanaque de México, Who’s Who in México, Novedades de Quintana Roo, Atlas de Quintana Roo, and Foro Nacional de Turismo.

Diego Merena Partner, Set Consulting Group

Diego has a degree in marketing from the Catholic University of La Plata, a master’s in international marketing from the UNLP, a postgraduate degree in finance from the UCA, and a postgraduate degree in negotiation from Harvard University. Diego is a fan of strategic marketing and is a great connoisseur of SME problems. He has the Disney Service Culture certification and is director of the Bachelor’s Degree in Marketing School at UCALP, in addition to being a University and Business School professor with more than 20 years of experience. He is a trainer and speaker, business coach and mentor. He has also developed consulting work in more than 80 companies throughout LATAM for the last 10 years.

SPEAKERS

Paula Negrete Director of Operations El Dorado Resort, Grupo Karisma

Paula studied hotel management and engineering in tourism projects. Upon completion, she began working at Disney Cruise Line and amusement parks in Orlando, FL, where she learned the vision of Disney and its culture in “Providing excellence in service and quality for all its guests.” Since her arrival in Mexico, she has worked in various areas of hotel operations for prominent companies such as Allegro Resorts and Karisma Hotels & Resorts. She took her first role as General Manager in 2009 at Dorado Seaside Suites, in 2013 as Operations Manager for Karisma Hotels & Resorts in the Mexico Division, and in 2017 as Director of Operations, a position she currently holds. The inspiration of her mentors, her discipline and passion to seek new goals and personal purposes, led her to be part of the planning, development and execution of the Nickelodeon Riviera Maya project, with the first Aqua Nick in North America.

Jim Pattison, Jr. President, Ripley Entertainment, and IAAPA Chair of the Board

Jim Pattison, Jr. has been with Ripley Entertainment. since 1990 and was named president in December 2007. He has held various senior positions with the company, most notably in the operations of Ripley’s attractions around the world, including two world-class aquariums and the company’s third aquarium, Ripley’s Aquarium of Canada, which opened in Toronto, Canada in October 2013. Prior to joining Ripley’s and the Jim Pattison Group, he worked in the financial/banking industry. Jim was born in Vancouver, has lived in Canada, Switzerland, and moved to Orlando, Florida in 1993, when Ripley’s moved its world headquarters from Toronto to the United States.

Luciana Periales CEO, Neverland

A marketing graduate with experience in entertainment industry management, Luciana, works as CEO at Neverland. An Argentinean company with more than 34 offices in Argentina and Spain, that develops design and innovation. She is responsible for global strategic affairs, business, operational and performance development, developing new market entry strategies, preparing the annual budget, and ensuring each FEC follows specific KPIs. Luciana stands out for her commitment and social responsibility in different organizations that provide educational programs for the development of a healthy and dignified childhood, in addition to donating to foundations that promote the well-being and development of children and their families, as well as programs focused on environmental protection issues. Since 2010, she has actively participated in various IAAPA committees, including chair of the IAAPA Latin America and Caribbean Advisory Committee, and member of the IAAPA Board of Directors from 2020 to 2022.

Miguel Quintana Founder, Owner and CEO, Grupo Xcaret

Miguel Quintana Pali is an architect and a great entrepreneur. In 1972 he started the Pali furniture and decoration boutique chain, which eventually had several branches in Mexico City. In 1985 he began his career as in the industry at Xcaret, a park that opened five years later. In 1994, together with his partners, the Constandse brothers, he obtained the concession for the Xel-Ha federal park and in three decades he has opened five more parks (Xplor, Xplor Fuego, Xoximilco, Xenses and the recently opened Xavage), in addition to tourist excursions, including Xichén and Xenotes. In 2012, Xcaret won the Ulysses award from the World Tourism Organization and, in 2018, the Liseberg Aplause Award for the best park in the world. Miguel Quintana is one of the most internationally recognized Mexican businessmen for his ingenuity, the development that Grupo Xcaret has brought to the Yucatan peninsula, his strong social conscience and for creating the most visited Mexican attraction in the world.

SPEAKERS

Amanda Ribeiro Executive Director, Incluir Treinamentos

The first Brazilian to receive the Certified Autism Travel Professional certification by the International Board of Credentialing and Continuing Education Standards, Amanda Ribeiro is a graduate student in Diversity and Inclusion Law at the Legal Institute, administrator and mother of Arthur, a 6-year-old autistic boy, who decided to study autism to help his son, created the Incluir Treinamentos after experimenting discrimination. Amanda has a degree in Business Administration with a specialization in early intervention in autism from the Child Behavior Institute of Miami, applied behavior analysis and naturalistic strategies from the Singular Institute, and architectural accessibility and diversity and inclusion.

Iliana Rodríguez Director of Sustainability and Institutional Relations, Grupo Xcaret

Iliana has worked as a public relations professional for 23 years. She has a degree in economics and a master’s in corporate communication and marketing. Additionally, she hase diplomas in senior management, leadership, and Mayan culture. She has a particular taste for strategic planning, research, and measuring results. Her love for nature and biology have allowed her to focus her work towards sustainable tourism. She works for Grupo Xcaret, one of the 500 most important companies in Mexico, where she is responsible for communication strategies for Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, and tours; as well as assuring of sustainability for the group. Among her achievements are the IAAPA Brass Ring Award and the Best Public Relations Campaign Platinum Award from PR News, both for the launch strategy for Xplor Park.

Mariana Ruiz Corporate Director of Human Talent, Grupo Xcaret

Graduated in public accounting, with a master’s degree in strategic management of human capital and a master’s degree in senior management, Mariana is the current corporate director of human talent at Grupo Xcaret, where she in charge of designing and executing the human resources strategy for all units in the group, including parks, hotels, shipping and bus lines, building a single culture and identity and implementing the entire talent management cycle. She held various positions at Cinépolis, from training deputy director, HR business partner, International HR deputy director, to HR director at Cinépolis Spain; She collaborated in the Nestlé Group in different positions, being her the last senior manager of training and development. In addition, she has given numerous conferences on HR in Mexico, Panama and Spain and has taught bachelor’s and master’s degrees at La Salle University.

Claudia Sosa Business Director, The Dolphin Company

Claudia has a degree in marketing from ITESM and a master’s in tourism marketing from La Salle. Her professional development began in Mexico CIty in companies dedicated to market research. In 2000, she joined Grupo Xcaret, reaching the position of marketing director. For the last 16 years she has been part of The Dolphin Company team, a company that has grown from 5 parks to more than 30 parks in 8 countries. As a leader of the business teams, she has had to face great challenges such as the impact on tourism from 9/11, the recovery after Hurricane Wilma, the H1N1 influenza crisis, and the COVID pandemic in 2020. Claudia believes that the ability to adapt to adverse situations, keeping a strong and committed work team, is essential to overcome obstacles and achieving positive results.

TRADE CONNECTIONS

Cancun Center

Gran Cancun Room

Third floor

Monday, April 24th:

8 – 9 a.m.

Registration and coffee break with Trade Connections

10 a.m. – 12 p.m.

Trade Connections and coffee break

1:30 – 3:30 p.m.

Lunch and Trade

Connections

4:55 – 5:10 p.m.

Coffee break

Tuesday, April 25th:

8:30 – 9 a.m.

Coffee break

11:15 a.m. – 12:30 p.m.

Trade Connections and coffee breaks

1:15 – 3:10 p.m.

Lunch and Trade

Connections

4:50 – 5:05 p.m.

Coffee break

CONFERENCES

TRADE CONNECTIONS

PRODUCT CATEGORIES

Family Entertainment Centers

Art Attack

Fly Trampoline Park

Hix Adventure

iCombat Laser Tag

Ideas Extremas

Inwow

Laserforce International

Muta Climbing

Ping Solutions

Qubica AMF México

UNIS Technology

Food & Beverage

Whirley DrinkWorks

Services

VACWAY

People-Moving Equipment

Trams International

Rides & Equipment

Active Leisure

Brogent Technologies

DOF Robotics

Great Coasters International

Intamin Amusement Rides

Premier Rides

Vekoma Rides Manufacturing

Show Production & Design

Cirque Eloize

Immersive Planet

nWave Pictures Distribution

RONIC

Swedice

Technology

Salto Systems

Water Parks

Aquakita

Cloward H2O

Ellis & Associates

Fibrart

Martin Aquatics Design & Engineering

Porviva

ThematicLand

Water Technology, Inc.

Whitewater West

TRADE CONNECTIONS

Active Leisure

Christoph Seidl, Owner & CEO christoph@activeleisure.co www.activeleisure.co

Active Leisure is your German specialist for the installation, relocation, and refurbishment of steel & wooden roller coasters, giant wheels, amusement rides, and water rides / slides. We have a focus on the Americas and work here at German quality & efficiency and with our own tools. Our team has already worked in various locations in Mexico such as in Puerto Vallarta, Guadalajara, Monterrey, and Cancun. At the moment we are installing all rides of Parque Urbano Aztlan, Mexico City and a next project is already contracted. Please contact us at any time, either by phone or email and either in English, Spanish, or Portuguese.

Aquakita

Javier Pérez Garza, Propietario worldwaterparks@gmail.com www.aquakita.com

We are a Mexican company that began operations in 1987, in the city of Monterrey, Mexico, dedicated to the design, construction, and installation of water parks, as well as the manufacture of water games, attractions, and accessories.

Art Attack

Doug Wilson, COO doug@artattackfx.com www.artattackfx.com

Art Attack is a leading Attractions and lighting manufacturer with over 2000 customers globally in over 30 countries. Some of our more popular products include: Laser Tag Arenas, Black Light LED Mini Golf, Black Light LED Mirror Mazes, RHINOZ DMX LED Commercial Lighting, HD Graphix, and custom manufacturing & theming.

TRADE CONNECTIONS

Brogent Technologies

Brian Ong, Sales Manager

brian_ong@brogent.com

https://www.brogent.com/en

Founded in 2001, Brogent Technologies, our professional interdisciplinary R&D team and robustly creative design team not only deliver solid engineering based on expert technical knowhow, but also offer a broad range of innovative digital content services rooted in their creative approach. Brogent seamlessly integrates software and hardware technologies to conceive and develop proprietary media base attractions. We aim to establish a leading position in the media based entertainment equipment field. Our products on offer include: Flying theater system for different budgets, Media-based attractions, Gaming-based attractions, Digital museum and Media contents.

Cirque Éloize

Pascal Auger, VP, Live Shows and Touring Exhibitions

pauger@cirque-eloize.com www.cirque-eloize.com

Éloize Entertainment is world-renowned for delivering high quality turnkey entertainment including live and multimedia events for the travel destination market. As the high-flying special projects division of the long-standing and awardwinning Cirque Éloize, the dedicated Éloize Entertainment team works hand in hand with clients to deliver a wide range of options, from residency shows, to outdoor activations, to special events, and beyond.

Cloward

Brad Clawson

H2O

Project Manager

bclawson@clowardh2o.com www.clowardh2o.com

World renowned aquatic engineering design firm.

TRADE CONNECTIONS

DOF Robotics

Emre

Ozer, Regional Sales Manager

Central & South America

emre@dofrobotics.com

www.dofrobotics.com

Since it was founded in 2006, DOF continued revolutionizing the amusement industry by producing high-tech immersive VR and AR attractions, motion simulators and interactive VR games. DOF Robotics provides a one-stop-shop service from project design to maintenance and training. Over the past decade, we have installed our products in over 400 locations worldwide. These include Flying Theaters, Dark Rides, Immersive tunnels, Panorama Theaters, Dome Theaters, XD, and 4D Theaters, VR and AR-based attractions, Interactive simulations, Interactive Games and other customized types of Simulation Rides. All of which was exclusively developed by DOF Robotics for the Amusement and Simulation Industries.

Ellis & Associates

Richard

Carroll, COO

richard.carroll@jellis.com www.jellis.com

Since 1983, E&A has been at the forefront of aquatic innovation. E&A is a world leader in aquatic safety, operations, and risk management, serving over 800 clients in 40 countries. E&A provides a comprehensive suite of safety programs, from lifeguard training, instructor training, and certification to auditing, consulting, accident investigation, and online learning.

AQUATIC SAFETY & RISK MANAGEMENT CONSULTANTS SINCE 1983

TRADE CONNECTIONS

Fibrart

Alejandro Mestas, Business Director sales@fibrart.com www.fibrart.com.mx

Fibrart is the leading manufacturer of water attractions in Latin America with more than 40 years in the market. At Fibrart we have evolved with the world’s theme and water park market. We have the latest products and designs for the safe fun of your guests. We base our work on the quality of our products and the experience of our design, engineering, manufacturing and installation teams.

Fly Trampoline Park

Mireya Juárez Azuara, Sales info@flytrampoline.com flytrampolinemx@gmail.com www.flytrampoline.com

Manufacture and administration of family entertainment centers. We have several games such as trampoline area, playground, ninja area, climbing towers, rope course, bowling, and laser tag, among others.

Great Coasters International

Olivia Hain, Director of Public Relations/ Marketing info@greatcoasters.com www.greatcoasters.com

Great Coasters International, Inc. offers the smoothest, most twisted, and highest quality wooden roller coaster attractions in the world. Our staff of engineers, project coordinators, and field construction supervisors has earned the reputation of being the most conscientious in the business. Our attention to detail makes the addition of a GCII wooden coaster a solid investment. It is an investment with a company that views itself as your partner, offering a lifetime of service and support after the attraction is open.

TRADE CONNECTIONS

Hix Adventure

Luis Héctor Minchaca, Director l.minchaca@hixadventure.com http://hixadventure.com

We design, manufacture and install adventure projects, in controlled, safe and easy-to-operate environments, which provide a challenging and satisfying experience. These include suspension bridge circuits, climbing walls, and zip lines.

iCombat Laser tag

Ocie Mathenia, VP of Sales ocie@icombat.com www.icombat.com

With global representation and more than 15 years of experience, we manufacture laser tag equipment, software, field design and specific work to satisfy customer needs.

Ideas Extremas

Juan Pablo Pérez, CEO jp@ideasx.com.mx www.ideasx.com.mx

Manufacture of ropecourses, netcourses, nets, and everything related to trampoline parks.

Immersive Planet

Ayla Garrigo Jordan, Project Coordinator ayla@immersiveplanet.com www.immersiveplanet.com

Immersive Planet is a leading design company for entertainment concepts such as theme parks,original attractions, amusement parks, Family Entertainment Centers, resorts, water parks, and much more. Our talented in-house team of Imagineers, architects, artists, scriptwriters, and operations experts specialize in bringing your conceptual dreams into profitable reality.

TRADE CONNECTIONS

Intamin Amusement Rides

Bruno Lancetti, Senior Project/Client Manager

bruno.lancetti@intamin.com www.intamin.com

INTAMIN is a world-leading manufacturer and supplier of amusement rides and attractions offering the largest complementary line of products consisting of Roller Coasters, Observation Attractions, Water-, Vertical-, Round- and Immersive-Rides, People Mover Systems, for over 50 years. INTAMIN is synonymous with innovation, quality, and creativity, as shown by the numerous awards for ‘Innovation in Technology’ and ‘Best Ride’ categories. Born from innovative ideas, raised by brilliant engineering combined with masterful construction and settled with precise, reliable performance. It’s all about innovation; learning from hard work while applying the latest technology together with our vast experience to create something extraordinary.

inwow

Luisa Piedracruz, Client Information luisa.piedracruz@inwow.mx www.inwow.mx

We are a specialized studio that designs interactive experiences and entertainment projects that combine creativity, design, innovation and technology to create surprising spaces.

Laserforce International

Chris Epstein, Business Development Officer Chris.E@laserforcetag.com www.laserforcetag.com

Laserforce is the most innovative laser tag company In the world, with over 35 years of industry experience. Our award-winning products, laser tag software and support are trusted by entertainment brands and businesses worldwide. Our laser tag attractions help entertainment operators across produce top of the line laser tag revenues!

TRADE CONNECTIONS

Martin Aquatic Design & Engineering

Josh Martin, President & Creative Director josh@martinaquatic.com www.martinaquatic.com

Martin Aquatic Design & Engineering is a professional services firm specializing in all types of water features serving industries from hospitality to themed entertainment and development. We have projects in various states of development around the world: choreographed show fountains, water parks, multi-acre swimming amenities, and luxury resort pools. Our engineering services ensure hospitality owners that their design is constructible to their budget, while providing utility information, equipment selection, mechanical footprints, and full construction documents. We are trained in mechanical, chemical, hydraulic, structural, and electrical engineering to provide owners the assurance their project has been engineered to the highest standards.

Muta Climbing

Diego Álvarez-Tostado, CEO diego@mutaclimbing.com

Rodrigo Alonso, COO rodrigo@mutaclimbing.com https://mutaclimbing.com/

Muta Climbing is a specialized climbing walls and climbing related products manufacturer based in Mexico. From the business consulting, design and layout phase, engineering, construction, production and installation, up to the last details such as padding solutions, equipment and route setting we can guide you through the whole process. Our product range goes from portable training devices for your climbing travels, to the building of a complete climbing GYM. Training products, home walls, climbing holds and volumes, recreational and fun walls, complete commercial climbing facilities, you name it, we are sure we have a product that can satisfy your needs.

TRADE CONNECTIONS

nWave Pictures Distribution

Jorn Van Helden, Corporate Officer (USA) jvanhelden@nwave.com www.nwave.com

nWave Pictures Distribution is the sales and marketing division of nWave Studios, a fully integrated animation studio.

Ping Solutions

Juan Carlos Larragain, Marketing B2C juan.larragain@pingsolutions.com www.pingsolutions.com

We are a company specialized in the development of licensed products.

Porviva

Gerd Josef Pleyers, CEO gerd@porviva.com www.porviva.com

Since 2001 we have been an internationally active, young family business based in Germany with a committed team that is constantly coming up with innovative solutions to our customers needs. We create coatings for water- & leisure parks, pools, restaurants, terraces, landscaping etc. that provide waterproofing, durable antislip and different cooling solutions alongside with profound technical consultation. Sustainability is in the foreground of our development. We highly value the protection of our environment and resources such as raw materials, drinking water and energy. We make it suitable for any budget.

TRADE CONNECTIONS

Premier Rides

Sara

Seay, Vice President of Administration, Sales & Marketing

sseay@premier-rides.com

www.premier-rides.com

Premier Rides is best known for its high-tech magnetic launch roller coasters. The company is also a global supplier of traditional roller coasters, special effect dark rides and custom designed attractions. Premier’s service division offers engineering support, complete ride and train rehab, and it maintains and offers spare parts supply on a 24-hour emergency basis. The company is headquartered in Baltimore, Maryland and has additional U.S., European, and Asian offices.

Qubica AMF Mexico

Ernesto Franco,

Customer and Field Services Manager Mexico

efranco@qubicaamf.us

https://la.qubicaamf.com/

QubicaAMF the world’s largest and most innovative manufacturer of bowling alley products. WIth offices in Toluca, Mexico and Bogota, Colombia, we provide complete solutions for the Latin American market, from the sale of bowling alleys and mini bowling alleys for family entertainment, to equipment for the operation, maintenance and modernization of existing centers, management software, marketing, technical support, and much more. At QubicaAMF, we take pride in providing high-quality products and services to our customers and helping them stay ahead of the industry by creating unique experiences for their users.

TRADE CONNECTIONS

RONIC

Camilo Andrés Castillo, CEO camilo@ronic.mx www.ronic.mx

We develop incredible technology for the senses, because the other ones can be done by anyone. Our specialties are aquatic shows and multimedia experiences. We develop customized projects that have led large hotel chains, governments and companies to offer unique shows to their users. We merge the magic of water with technology, lighting, audio, video and special effects. Our expert team offers design, manufacturing, and operation, and is 100% committed to the highest quality standards.

Salto Systems

José Enrique Guzmán, Marketing Manager

j.guzman@saltosystems.com www.saltosystems.com/es-mx/

SALTO Systems is a company that offers advanced and reliable electronic locking and access control solutions that make the daily life of the users of our systems easier, more comfortable, and safer. We provide added value to our clients by facilitating decision-making and intelligent management of their facilities.

Storyland Studios

Sean

Featonby, Business Development Manager sean@storylandstudios.com

www.storylandstudios.com

Storyland Studios is a global design and strategy firm with offices in LA, Atlanta, and London. Established over two decades ago by ex. Imagineers and industry leading strategists, Thea Award winning Storyland Studios follows the design principles of Walt Disney and his Imagineers. We partner with the world’s leading IP owners, developers and designers to bring stories to life through our creativity, inventive storytelling and exceptional service to imagine with you, design beside you, and create together world-class experiences and global destinations.

Swedice

Dick Keser, Manager Director

dick@swedice.com

www.swedice.com

Swedice brings you all your Ride, Slide & Glide fun. We design and install ice-rinks and tubing tracks, but we really do so much more than that. We deliver an experience. We bring added value to your location. Our years of experience ensure that we can surprise you with our creative ideas. Ride, Slide & Glide with us, and create the ultimate experience for your location.

ThematicLand

Tomeu Company Perez, Managing Director

tcompany@thematicland.com www.thematicland.com

ThematicLand is a company specialized in the design of innovative leisure experiences for hotels and resorts, including design, development, manufacture and execution of attractions that provoke emotions, using a careful thematic decoration, with cutting-edge technology and the continuous integration of new solutions. We are agile with our interdisciplinary work process, which allows us to manage the project from start to finish, meeting deadlines, costs and standards. We work adding value to the project, with passion and enthusiasm, inspired by nature and incorporating local elements.

TRADE CONNECTIONS

Trams International

Newton Montano, Director of Business Development for Mobility Solutions for The Americas, Hawaii and The Caribbean

newton.montano@tramsinnternational.com www.tramsinternational.com

Trams International, powered by Severn Lamb, is a leading designer and manufacturer of road trams for amusement parks and tourist destinations worldwide. We innovate, creating safe, reliable, and efficient mobility solutions. With over 100 years of combined experience, our team has honed expertise in tailoring road trams and themed rail transportation, providing a comprehensive portfolio of people movers. At Trams International, we are excited to have joined the Severn Lamb family. We are committed to delivering excellent mobility solutions to our clients, making us the trusted partner for all your transportation needs.

UNIS Technology

spanish@unistechnology.com

Nathalie Chaves, Sales and Service Coordinator for Latin America and Spain

spanish@unistechnology.com https://www.unistechnology.com/

UNIS Technology Ltd. is a leading arcade game machine manufacturer based in China. Our humble beginnings date back to 1993, when we were a small factory with just a few employees. Over time, we have prospered and evolved into a more sophisticated organization, while continually strengthening our operations in four key areas: manufacturing, R&D, sales, and operations. UNIS currently ships to more than 60 countries. Our worldwide success has made us one of the leading arcade game machine manufacturers and operators in China with more than 1,000 employees.

VACWAY

Diego Ruiz Sabio, Director Mexico

diego@vacway.mx

www.vacway.com

We are a technological partner and service provider with great capacity for development and production, thanks to the creation of our own technology. We design and manufacture innovative machines to solve the needs of the amusement sector, including the waterproofing of smartphones in aquatic environments and the management of ticket offices in parks. Our pioneering invention in the market was the waterproofing system for smartphones that consists of applying a vacuum seal to the devices through machines. VACWAYlockers are our most recent creation, which integrates an innovative fully automatic vending system for renting lockers in parks.

Vekoma Rides Manufacturing

Ricardo Etges, Vice President Sales & Marketing, Americas

Ricardo.etges@vekoma.com www.vekoma.com

Vekoma Rides is one of the largest manufacturers in the world of roller coasters & attractions and a market leader in the industry with a presence in over 40 countries. Known for its quality and innovation as reflected in the many installed family & thrill coasters and special attractions that meet the most stringent standards for safety, quality and comfort. Our passion for the pure joy of the ride is reflected in the game changing attractions designed and built by the 300+ experts that work in this group. We have everything under one roof with the world’s largest in-house expertise centrum - from Sales, R&D, Engineering, Production, Project Management to Parts & Services. It’s where cutting-edge engineering meets creative design and imaginative storytelling to create an experience like no other!

TRADE CONNECTIONS

Water Technology, Inc.

Dan

Moore, Vice President, Strategic Partnerships & Marketing

dmoore@wtiworld.com www.wtiworld.com

Water Technology, Inc. is a premier aquatic planning, design and engineering firm comprised of a wellrounded, experienced group of professionals. Founded in 1983, our staff has been involved in some of the world’s foremost competitive and leisure facilities. Our design portfolio includes waterparks, resort/hotel pools, family aquatic centers, community recreation centers, YMCA and YWCA pools, university and school pools, competition pools, clubs and community developments, Wellness and therapy pools, and water playgrounds. Our involvement in these projects has ranged from conceptual planning, consensus building, and architectural detail through mechanical design, construction administration, commissioning, and marketing and operations services.

Whirley DrinkWorks

Roberto Riera & Derek Monturiol, International Sales rriera@whirleydrinkworks.com www.whirleydrinkworks.com

The company is known as a market leader in the supply of exciting and immersive 3D/4D content that maximizes the WOW factor for audiences. nWave offers giant screen educational documentaries for institutional sites (science museums, aquariums, zoos and natural history museums). Their catalog also includes an acclaimed selection of attraction films and ride simulation titles for theme and attraction parks, children’s museums and malls.

WhiteWater West

Kelda Petersen, Tradeshow and Events Manager

kelda.petersen@whitewaterwest.com

www.whitewaterwest.com

WhiteWater was born in 1980 with one clear purpose, to create places where families unite and make joyful lasting memories. We achieve this by standing alongside our customers from concept to completion of award-winning attractions, from slides to water rides and everything in between. As the market leader, we aim to inspire our clients by unleashing our creativity to realize their ambitions; we craft solutions which make each park unique. We’re here to create places where fun thrives.