GETTING STARTED ON CONNECT+ GETTING

STARTED (CONT.)

Step 3: Create a password. Each time you login to Connect+ you will be prompted for your password.

Step 4: Review your profile information. Your profile allows you to connect and share information with other attendees, speakers, and exhibitors.

Troubleshooting

Where will I find the Get Started on Connect+ email?

Check the email account used to register for the event. Be sure to check your spam folder.

I have downloaded the Connect+ mobile app but there is no registration linked to my email. What should I do?

Seek help at the Connect+ help desk or connectplus@iaapa.org. Provide the following information:

• Email used to register

• First and Last name

What if I cannot remember my Connect+ password?

If you have forgotten your password, click on Send me a magic link. Then, check your email for the magic link to set-up a new password.

Step 5: Start Connecting! Your Connect+ profile is your digital presence at your event. Connect to other attendees, check out digital exhibitor booths, and stay up to date on what’s happening.

I didn’t receive an email from Connect+. What should I do?

Registered attendees should have received an email. Please confirm your registration. If your registration is confirmed, then seek help at the Connect+ help desk or connectplus@ iaapa.org. Provide the following information:

• Email used to register

• First and Last name

Can I change the platform language in Connect+?

Yes! Click on your profile and then got to Settings Click on English and then select the desired language from the list.

Is there a training guide to walk me through Connect+?

Yes! To see a quick reference guide on how to navigate the Connect+ app visit https://bit.ly/3YnzwcS.